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The differences between claims associates and claims analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a claims associate, becoming a claims analyst takes usually requires 4-6 years. Additionally, a claims analyst has an average salary of $48,398, which is higher than the $36,558 average annual salary of a claims associate.
The top three skills for a claims associate include customer service, medical claims and phone calls. The most important skills for a claims analyst are customer service, medical terminology, and CPT.
| Claims Associate | Claims Analyst | |
| Yearly salary | $36,558 | $48,398 |
| Hourly rate | $17.58 | $23.27 |
| Growth rate | -3% | -6% |
| Number of jobs | 9,145 | 22,062 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 52% |
| Average age | 44 | 44 |
| Years of experience | 4 | 6 |
Claims associates control claims for insurance companies. Their job duties include determining a customer's insurance coverage and evaluating those who have filed a claim. Also, they must make sure that a claim is analyzed correctly for the clients to receive their entitled financial settlement. The work may require the agent to travel to generate information about the claim and may vary from a different position in the insurance industry. Qualifications for the job include an associate degree, excellent interpersonal and research skills as well as relevant experience in customer service.
A claims analyst specializes in processing medical insurance claims. They are primarily responsible for verifying the authenticity and eligibility of claims, analyzing the billing, communicating with policyholders, and ensuring adherence to all the policies and regulations during the entire procedure. Furthermore, a claims analyst is also in charge of administrative tasks such as keeping and updating records, reaching out and sending reports to creditors, setting appointments and schedules, processing paperwork, coordinating with key personnel, and discussing terms and necessary information to clients.
Claims associates and claims analysts have different pay scales, as shown below.
| Claims Associate | Claims Analyst | |
| Average salary | $36,558 | $48,398 |
| Salary range | Between $30,000 And $44,000 | Between $29,000 And $78,000 |
| Highest paying City | Hartford, CT | Trenton, NJ |
| Highest paying state | Connecticut | New Jersey |
| Best paying company | Accenture | |
| Best paying industry | Insurance | - |
There are a few differences between a claims associate and a claims analyst in terms of educational background:
| Claims Associate | Claims Analyst | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between claims associates' and claims analysts' demographics:
| Claims Associate | Claims Analyst | |
| Average age | 44 | 44 |
| Gender ratio | Male, 30.3% Female, 69.7% | Male, 27.6% Female, 72.4% |
| Race ratio | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% | Black or African American, 11.3% Unknown, 4.4% Hispanic or Latino, 16.4% Asian, 5.1% White, 62.3% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 10% |