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Clerk/assistant hiring summary. Here are some key points about hiring clerks/assistant in the United States:
Here's a step-by-step clerk/assistant hiring guide:
A clerk is someone who performs administrative tasks assigned by a manager or by other employees. The job includes responsibilities like dealing with correspondence, data maintenance through manual or computer systems, filing, and related general office duties. It involves typing letters, reports, and any other business-related documents. Clerks sort and respond to emails or forward them to other employees. They need to develop skills in typing, administrative duties, customer service and relations, and attention to detail.
Before you start hiring a clerk/assistant, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
You should also consider the ideal background you'd like them a clerk/assistant to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a clerk/assistant that fits the bill.
This list presents clerk/assistant salaries for various positions.
| Type of Clerk/Assistant | Description | Hourly rate |
|---|---|---|
| Clerk/Assistant | General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records. | $12-19 |
| Administrative Clerk | An administrative clerk provides support to staff and does clerical works. These clerical duties include answering and making phone calls, typing documents, compiling and filing records, and scheduling appointments... Show more | $12-19 |
| Data Clerk | A data clerk is responsible for performing administrative support tasks, mainly focusing on data-entry. Their responsibilities typically include updating databases, maintaining records on spreadsheets and other documents, preparing and processing files, creating and organizing reports, coordinating with different departments to gather or disseminate data, and performing research and analysis... Show more | $12-18 |
Including a salary range in your clerk/assistant job description is one of the best ways to attract top talent. A clerk/assistant can vary based on:
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $40,558 | $20 |
| 2 | Washington | $39,495 | $19 |
| 3 | Nevada | $38,078 | $18 |
| 4 | New Jersey | $33,836 | $16 |
| 5 | Georgia | $31,820 | $15 |
| 6 | Ohio | $29,784 | $14 |
| 7 | Texas | $29,483 | $14 |
| 8 | Illinois | $28,847 | $14 |
| 9 | North Carolina | $28,535 | $14 |
| 10 | Nebraska | $28,044 | $13 |
| 11 | Idaho | $27,360 | $13 |
| 12 | New Mexico | $26,576 | $13 |
| 13 | Florida | $26,109 | $13 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | United States Courts | $38,691 | $18.60 | 69 |
| 2 | Jacobs Engineering Group | $37,352 | $17.96 | |
| 3 | Washington State University | $35,271 | $16.96 | 1 |
| 4 | Chicago Public Schools | $35,081 | $16.87 | 5 |
| 5 | ATI Physical Therapy | $34,846 | $16.75 | 8 |
| 6 | STG International | $34,439 | $16.56 | 3 |
| 7 | ICONMA | $33,767 | $16.23 | 4 |
| 8 | Healthcare Resolution Services | $33,719 | $16.21 | |
| 9 | Sea Mar Community Health Centers | $33,719 | $16.21 | 62 |
| 10 | Ansible by Red Hat | $33,143 | $15.93 | 1 |
| 11 | Jacobs Enterprises | $33,095 | $15.91 | |
| 12 | ICDR | $33,074 | $15.90 | |
| 13 | Indian Health Service | $32,936 | $15.83 | 3 |
| 14 | Randstad North America, Inc. | $32,908 | $15.82 | 27 |
| 15 | Gillman Automotive Group | $32,670 | $15.71 | 2 |
| 16 | City of Austin | $32,564 | $15.66 | |
| 17 | Kelly Services | $31,995 | $15.38 | 65 |
| 18 | ManpowerGroup | $31,778 | $15.28 | 100 |
| 19 | Travis County | $31,344 | $15.07 | 3 |
| 20 | City of Reno | $29,264 | $14.07 |
A good clerk/assistant job description should include a few things:
Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a clerk/assistant job description:
There are a few common ways to find clerks/assistant for your business:
To successfully recruit clerks/assistant, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've decided on a perfect clerk/assistant candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.
It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.
To prepare for the new clerk/assistant first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.
Recruiting clerks/assistant involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $32,674 per year for a clerk/assistant, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for clerks/assistant in the US typically range between $12 and $19 an hour.