Coordinator jobs at Cleveland Clinic

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment. Join Cleveland Clinic South Pointe Hospital and experience healthcare at its best. This facility is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will provide stellar patient care, work with state-of-the-art technology and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is committed to being an international leader in patient safety, quality and experience. As a Safety, Quality and Patient Experience (SQPE) Specialist - Sepsis Coordinator, you will play a critical role in advancing our sepsis care initiatives by ensuring adherence to evidence-based bundles, conducting chart audits and providing targeted education. In this collaborative role, you will work closely with ICU, ED and Med-Surg teams, as well as physicians, to deliver presentations, share best practices and drive continuous improvement. You will join a team of sepsis experts and have access to robust resources, professional development opportunities and comprehensive benefits that support your health, well-being and future. **This position will be held at Marymount Hospital A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm.** A caregiver who excels in this role will: + Direct safety, quality, and patient experience work within assigned scope of responsibility. + Coordinate and implement improvement initiatives using the Cleveland Clinic Improvement Model. + Coordinate with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization, and experience metrics. + Participate in engraining the safety, quality, and experience requirements as outlined by regulatory and accreditation bodies. + Manage performance improvement regarding SQPE with all departments providing patient care. + Understand and implement elements of performance as outlined by regulations, bylaws, and rules and regulations established by the medical staff. + Act as the primary resource for staff to facilitate overall operations of programs. + Develop meaningful quality assurance and improvement activities with clinical and operations leadership to establish when a deviation in standard practice has occurred. + Act as a consultant in educating and evaluating clinical and support department staff regarding quality management regulations and standards of care. + Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation, and focused professional practice evaluation. + Incorporate regulatory and accreditation standards into improvement activities around SQPE. + Collaborate on development of required plans such as the performance improvement plan, safety plan, infection control plan, and others as required by governance. + Incorporate enterprise priorities and regulatory requirements and benchmarks ensuring alignment to one standard of care across locations. + Drive continuous improvement activity around quality, safety and patient experience priorities and coordinate improvement projects. + Facilitate dashboard reviews, data analysis and decision-making from data. + Manage stakeholder relationships, project risks and project changes. + Lead projects and facilitate multidisciplinary teams leveraging advanced continuous improvement and project management tools. + Coach smaller improvement teams to success with their quality improvement projects at the local level. + Report on medical errors/near misses and corrective actions taken. + Oversee the management and use of medical error information. + Apply the Cleveland Clinic cause analysis process to identify key factors that lead to failures in SQPE. Minimum qualifications for the ideal future caregiver include: + Bachelor's Degree in Nursing, Healthcare Administration, Business, Engineering or a related field + Five years of related experience with SQPE and performance improvement programs or related healthcare experience + Experience working with Joint Commission, HFAP or CMS surveys and processes, preferably in a leadership/coordinator role + In-depth knowledge of patient safety best practices, Joint Commission standards and conditions of participation + Familiarity with basic statistical analysis, continuous improvement tools and change management technique + Certified Patient Safety Professional (CPPS) within two years of hire Preferred qualifications for the ideal future caregiver include: + Master's Degree + Current licensure as a Registered Nurse (RN) + Certified Professional in Healthcare Quality (CPHQ) + Healthcare Accreditation Certification Program (HCAP), Certified Joint Commission Professional (CJCP), Process Improvement Certification, Certification in Infection Control (CIC) or Certified Patient Experience Professional (CPXP) + Clinical experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** **Why You'll Love Working with Us:** + 403(b) Savings & Investment Plan + Investment Pension Plan (IPP) + Tuition Reimbursement + Paid Time Off (PTO) + Employee Discounts + Dental and Vision Plans + Life Insurance and Disability **Physical Requirements:** + Ability to communicate and exchange accurate information. + Ability to perform work in a stationary position for extended periods. + Ability to work with physical records or operate a computer or other office equipment. + In some locations, ability to travel throughout the hospital system. + In some locations the ability to move up to 25 lbs. **Personal Protective Equipment:** + Follow standard precautions using personal protective equipment as required. **Pay Range** Minimum Annual Salary: $57,510.00 Maximum Annual Salary: $87,697.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

SHIFT: Day (United States of America) Part-time, 20 hours/week, Remote Seeking Breakthrough Makers Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. A Brief Overview Located in the Children's Hospital of Philadelphia (CHOP) Research Institute, the Clinical Research Support Office (CRSO) provides high quality services to assist investigators and study teams in the start-up, execution and completion of clinical research studies. As part of the CRSO, the Clinical Trial Support program provides services related to the administrative support of clinical trials, including the Recruitment Enhancement Core (REC) and the Research Family Partners Group (RFP). This role works with the Director/Assistant Director of Clinical Trial Support on meeting the strategies and objectives of the Recruitment Enhancement Core (REC) and the Research Family Partners Group (RFP). Serves as a liaison between investigators, external agencies, and community-based organizations in regard to recruitment plan development and community engagement. This role also supports family representatives within the Research Family Partners group. This role enhances recruitment and retention of community and parental advisors and research subjects. The Research Recruitment Coordinator supports investigator's community engagement and recruitment efforts in alignment with the IRB approved recruitment plans and CHOP policies and procedures. Consults with investigators and study teams during grant submissions to ensure the patient and family voice is represented to help enhance grant design and funding potential. This role will also provide consultation during recruitment plan development and throughout the life of a study to offer input on recruitment strategy and enhancing recruitment success. Develops creative solutions to increasing recruitment, enhances internal communication between investigators and departments at CHOP and in the community related to recruitment efforts, and develops strategies to expand participant pools for research at CHOP. Maintains an internal recruitment list and manages new additions and recruitment opt-out requests. Promotes the services of the Recruitment Enhancement Core both internally and externally. Develops and maintains communication tools for the REC through partnerships with Research Communications, Public Relations, the CHOP social media group, and external collaborators. Ensures timely completion of workload and adherence to REC standards. This role also helps to facilitate parent advisory council meetings, supports stipend payment to families, and helps to onboard families. This role occasionally includes evening or weekend work to facilitate tabling events or to help run parental advisory boards including the Research Institute Family Advisory Council. The Research Recruitment Coordinator helps to recruit, onboard, and support families and community representatives who serve as advisors to research studies. This role also support the fyreworks training platform. What you will do Recruitment Services Organize, develop, and execute effective recruitment plans to promote and drive participant recruitment for clinical research studies and projects Collaborate with the Clinical Reporting Unit and other data repositories to support recruitment activities Maintain governance over research participant registry Track data, assess performance, improve and reassess continuously the impact and/or success of recruitment activities Engage public in support of research participant registry Collaborate with Research Communications to assist research teams in designing effective marketing, advertising, and public relation plans to enhance recruitment efforts Engage research community in strengthening recruitment activities through outreach, Research Institute events, and internal marketing strategies Foster collaboration across Hospital and Research Institute to facilitate and enhance recruitment efforts Marketing / Development Respond to external and internal inquiries regarding ongoing research at CHOP and REC matching capabilities Coordinate REC efforts with other relevant CHOP offices, research groups, community organizations, and outside vendors to raise the profile of the Research Institute Establish outside ongoing contacts with related organizations to cultivate the potential referral of study participants and relationships with CHOP Prepare for and attend local recruitment opportunities as a representative of CHOP including the execution of all registration, materials, promotion, and coordination of volunteers Support internal marketing efforts of the REC and promote complementary Research Institute and CRSO services Training and Compliance Communicate and interface with research personnel in order to develop and provide presentations, demonstrations, and materials to effectively educate and train research staff and market REC services Understand CHOP and IRB policies related to recruitment efforts in order to ensure proposed recruitment plans follow relevant SOPs Research Family Partners Assist investigators to help edit research material so it is understandable to Research Family Partners and potential research subjects Oversees Research Institute Family Advisory Council (RIFAC) including managing Council members and recruiting presenters Prepare presenters for Research Institute Family Advisory Council meeting Lead RIFAC meetings, facilitate discussions, and coordinate follow-up Oversees stipend payment system for Research Family Partners Designs, plans and implements Research Family Partner advisory group meetings. Oversee distribution of FYREworks training (******************************* Oversees REDCap systems for both RFP and REC Helps to engage, onboard, and support Research Family Partners across the institute Education Qualifications Bachelor's Degree Required Master's Degree Preferred Experience Qualifications Previous recruitment or marketing experience Required At least three (3) years of recruiting or marketing experience Preferred Previous human subjects research recruitment experience Preferred Previous experience in a hospital or healthcare related environment Preferred Skills and Abilities Excellent writing skills (Required proficiency) Excellent interpersonal communication and organizational skills (Required proficiency) Excellent problem identification and problem solving skills (Required proficiency) Excellent time management (Required proficiency) Familiarity with clinical research management and trial conduct (Preferred proficiency) Familiarity with Good Clinical Practices (GCP) and ability to incorporate the practices into work (Preferred proficiency) Successful performance in a high-intensity work environment (Preferred proficiency) Demonstrated ability to market services/functions (Preferred proficiency) Software proficiency including Microsoft Office (Required proficiency) Demonstrated ability to work independently as well as part of a team to achieve goals (Required proficiency) Ability to handle multiple tasks (Required proficiency) Ability to maintain strict confidentiality (Required proficiency) To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $56,890.00 - $71,110.00 Annually Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.

SHIFT: Day (United States of America) Seeking Breakthrough Makers Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. A Brief Overview The New Hire Coordinator oversees all elements of the pre-boarding process and performs a critical role in a new hire's entry into the organization. They are responsible for navigating the new hire through a series of company, state, federal and city laws pertaining to preemployment requirements. The New Hire Coordinator acts as the primary point of contact for new hires between offer accept and start and ensures the timely completion and accuracy of all preemployment requirements. New Hire Coordinators are problem solvers, provide excellent customer service and possess great attention to detail. What you will do Acts as a connector between new hire, clients (including all levels of leadership) and other HR representatives. Provides excellent customer service. Project manage the preemployment screening process. Responsible for setting expectations and guiding the new hire through preboarding stage. Proactively identifies potential issues, proposes solutions and or escalates as appropriate. Maintains current knowledge of company, legal and requirements related to preemployment compliance and documentation. Follows up with candidates, hiring managers and external vendor where necessary to ensure transparency and timely updates. Creates new employee electronic employee record; follows through on any exceptions and or variances in documentation. Other projects and initiatives as determined by the needs of the business. Education Qualifications High School Diploma / GED - Required Associate's Degree - Preferred Experience Qualifications At least two (2) years relevant experience - Required At least three (3) years in Human Resources or Hospital - Preferred Skills and Abilities Strong attention to detail (Required proficiency) Excellent organizational and time management skills with the ability to manage multiple initiatives and change focus quickly to meet business needs within a fast-paced, high volume environment (Required proficiency) Excellent verbal/written communication skills, with ability to manage in a high visibility, complex organization (Required proficiency) Excellent interpersonal skills with the ability to interact with candidates and flex communication styles to provide exceptional level of service (Required proficiency) Proficient with applicant tracking systems and other related software (Required proficiency) To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $56,890.00 - $71,110.00 Annually Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.

Wound Program Coordinator Career Opportunity Recognized for your expertise in coordinating wound care Are you a compassionate healthcare professional with a passion for wound care, eager to align your expertise with your personal values? Join us as a Wound Program Coordinator, where your role transcends treating wounds to become a pathway to healing and making a difference in patients' lives. This opportunity is more than a job; it's a chance to build a fulfilling career close to home and close to your heart. As a key player in our wound care program, you'll ensure the highest standards of patient care, collaborating with interdisciplinary teams to execute treatment plans, educate patients and families, and lead hospital-wide wound care education initiatives. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Being associated with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: * Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. * Generous paid time off that accrues over time. * Opportunities for tuition reimbursement and continuous education. * Company-matching 401(k) and employee stock purchase plans. * Flexible spending and health savings accounts. * A vibrant community of individuals passionate about the work they do! Become the Wound Program Coordinator you always wanted to be * Oversee and develop wound care services in adherence to regulatory standards and physician orders. * Collaborate with clinical teams to provide guidance on wound care treatments. * Lead educational efforts for hospital staff on wound care topics, as well as educating patient and family members on wounds and wound care. * Maintain continuous education and stay updated on the latest wound care techniques and advancements. Qualifications * License/Certification: RN, Physical Therapist, or Occupational Therapist required for acute rehab hospitals; RN required for long-term acute care hospitals. * CPR certification is mandatory. * Education & Experience: * Minimum one year of wound care experience is required. * Continuous education in wound care through seminars/professional organizations is required. * Skills: Effective communication, decision-making, and the ability to work autonomously. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey! The Encompass Health Way

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. We are seeking a detail-oriented and collaborative Cardiopulmonary Quality Coordinator to lead educational activities, performance improvement projects, accreditation surveys, and special initiatives supporting cardiopulmonary rehabilitation programs across the East Submarket of the Cleveland Clinic Health System. This role plays a critical part in maintaining quality standards, including support for Chest Pain Accreditation at Hillcrest, by working closely with multidisciplinary teams-nursing, respiratory therapy, exercise physiology, management, and physician leadership. The Coordinator, plans, directs, and manages educational activities, performance improvement initiatives, accreditation surveys, and special projects within cardiopulmonary rehab. This role supports quality standards across the Cleveland Clinic Health System, including Chest Pain Accreditation at Hillcrest, by collaborating with multidisciplinary teams such as nursing, respiratory therapy, exercise physiology, management, and physician leadership. The ideal candidate has a strong knowledge of cardiopulmonary rehab regulations, is detail-oriented, skilled in data registry management, and adept at driving process improvements independently while working effectively within a team. This position offers the opportunity to contribute to innovation and maintain high-quality care standards in a respected healthcare system. A caregiver in this position works days, from 8:00am-4:30pm. The position offers some flexibility in determining work hours, provided the caregiver fulfills 20 hours per week, Monday through Friday, during standard daytime business hours. Once fully trained, there is an opportunity to work in a hybrid model, combining on-site and remote work as appropriate. A caregiver who excels in this role will: * Standardize indicators across the system and work with managers and staff to improve quality utilizing the ability to comprehend complex situations and act to correct processes that are critical to the operation. * Develop an overview report that reflects Cardiopulmonary quality initiatives/results. * Must be familiar with all governmental and accreditation organizations' regulations, rules, and standards. * Develop and maintain open, honest and mutually beneficial relationships with Director, Managers, medical staff and coworkers. * Chair ad-hoc committees, develop action plans, advise managers, coordinate training of staff and track progress. * Other duties as assigned. Minimum qualifications for the ideal future caregiver include: * Graduate of AMA approved school of Respiratory Therapy Technology with a minimum of Associate Degree in applied science * Registered Respiratory Therapist (RRT) credentialing through the National Board for Respiratory Care (NBRC) w/valid Ohio license * Computer, analytical, and other data analysis/manipulation skills * Proven human relations skills, communication, and Cardiopulmonary operations leadership * Active Ohio Respiratory Care License (RCP) * Six years of previous patient care delivery experience including pediatric, adult, and critical care, pulmonary function/diagnostics, emergency care and cardiopulmonary rehabilitation Preferred qualifications for the ideal future caregiver include: * Bachelor's Degree in Respiratory Therapy or related science/business * Advanced Cardiac Lift Support (ACLS) * Experience with C.A.P, J.C.A.H.O., and other accreditation inspection procedures and standards * Quality Control methodologies experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * All employees are required to know and demonstrate competency in all OSHA requirements for the position such as use of personal protective equipment, safety equipment, and procedures, and handling of hazardous materials, etc. * Must be able to walk or stand almost continuously during shift, lift and carry boxes and equipment, and push wheeled equipment through carpeted hallways. * All employees are required to be aware of all MSDS considerations for this position which identifies all items in their particular area, as well as the location of the MSDS manual. * All employees will be educated regarding Bloodborne Pathogen Exposure * Category III-Employees whose routine and/or daily duties, tasks, or procedures never expose them to blood and other potentially infectious materials. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $30.41 Maximum hourly: $46.38 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The Project Coordinator supports planning, execution and delivery of projects by managing timelines, operational communications, documentation, and cross-functional coordination. This role ensures projects stay organized, on track, and aligned with team goals by facilitating collaboration across creative, communications, and operational teams. The coordinator also documents and manages all phases of the creative process to support efficient workflow, accuracy, and timely delivery Key Responsibilities: * Coordinate project schedules, deliverables, meetings, and workflows across cross-functional teams. * Track progress, flag risks, and help resolve issues to keep projects on time and within scope. * Maintain project documentation, status reports, and communication plans. * Facilitate collaboration between team members, stakeholders, and external partners. * Organize assets, manage intake requests, and support project prioritization. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Qualifications Requires a bachelor's degree in a related field; or a high school degree plus 5 years of relevant work experience. Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies. Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement. Must understand how to deal with and navigate ambiguity, and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit. Must be able to work effectively in a collaborative, academic environment that thrives on teamwork and collegial relationships. Must possess the ability to inspire trust and confidence and maintain a high degree of professionalism and confidentiality. Preferred Skills & Qualifications: * 2-4 years of experience in project coordination, project management, operations, or related roles. * Strong organizational skills and attention to detail, with the ability to manage multiple projects in a fast-paced environment. * Proven ability to work cross-functionally with creative, communications, technical, and operational teams to support aligned project execution. * Skilled in documenting and managing the full creative process-from intake through delivery-to ensure clarity and accountability. * Experience using Workfront or similar project management platforms to track timelines, workflows, approvals, and resources. * Effective communicator with strong interpersonal and collaboration skills. Exemption Status Nonexempt Compensation Detail $27.44 - $37.04 / hour Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Business hours. Evening hours as business needs dictate. This position is 100% remote; can work from anywhere from the U.S. Travel to Mayo Clinic Rochester, MN required as business needs dictate. Weekend Schedule Weekends as business needs dictate International Assignment Yes Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Maggie Kramer

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment. Join Cleveland Clinic South Pointe Hospital and experience healthcare at its best. This facility is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will provide stellar patient care, work with state-of-the-art technology and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is committed to being an international leader in patient safety, quality and experience. As a Safety, Quality and Patient Experience (SQPE) Specialist - Sepsis Coordinator, you will play a critical role in advancing our sepsis care initiatives by ensuring adherence to evidence-based bundles, conducting chart audits and providing targeted education. In this collaborative role, you will work closely with ICU, ED and Med-Surg teams, as well as physicians, to deliver presentations, share best practices and drive continuous improvement. You will join a team of sepsis experts and have access to robust resources, professional development opportunities and comprehensive benefits that support your health, well-being and future. This position will be held at Marymount Hospital A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm. A caregiver who excels in this role will: * Direct safety, quality, and patient experience work within assigned scope of responsibility. * Coordinate and implement improvement initiatives using the Cleveland Clinic Improvement Model. * Coordinate with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization, and experience metrics. * Participate in engraining the safety, quality, and experience requirements as outlined by regulatory and accreditation bodies. * Manage performance improvement regarding SQPE with all departments providing patient care. * Understand and implement elements of performance as outlined by regulations, bylaws, and rules and regulations established by the medical staff. * Act as the primary resource for staff to facilitate overall operations of programs. * Develop meaningful quality assurance and improvement activities with clinical and operations leadership to establish when a deviation in standard practice has occurred. * Act as a consultant in educating and evaluating clinical and support department staff regarding quality management regulations and standards of care. * Support medical staff quality assurance activities such as peer review, ongoing professional practice evaluation, and focused professional practice evaluation. * Incorporate regulatory and accreditation standards into improvement activities around SQPE. * Collaborate on development of required plans such as the performance improvement plan, safety plan, infection control plan, and others as required by governance. * Incorporate enterprise priorities and regulatory requirements and benchmarks ensuring alignment to one standard of care across locations. * Drive continuous improvement activity around quality, safety and patient experience priorities and coordinate improvement projects. * Facilitate dashboard reviews, data analysis and decision-making from data. * Manage stakeholder relationships, project risks and project changes. * Lead projects and facilitate multidisciplinary teams leveraging advanced continuous improvement and project management tools. * Coach smaller improvement teams to success with their quality improvement projects at the local level. * Report on medical errors/near misses and corrective actions taken. * Oversee the management and use of medical error information. * Apply the Cleveland Clinic cause analysis process to identify key factors that lead to failures in SQPE. Minimum qualifications for the ideal future caregiver include: * Bachelor's Degree in Nursing, Healthcare Administration, Business, Engineering or a related field * Five years of related experience with SQPE and performance improvement programs or related healthcare experience * Experience working with Joint Commission, HFAP or CMS surveys and processes, preferably in a leadership/coordinator role * In-depth knowledge of patient safety best practices, Joint Commission standards and conditions of participation * Familiarity with basic statistical analysis, continuous improvement tools and change management technique * Certified Patient Safety Professional (CPPS) within two years of hire Preferred qualifications for the ideal future caregiver include: * Master's Degree * Current licensure as a Registered Nurse (RN) * Certified Professional in Healthcare Quality (CPHQ) * Healthcare Accreditation Certification Program (HCAP), Certified Joint Commission Professional (CJCP), Process Improvement Certification, Certification in Infection Control (CIC) or Certified Patient Experience Professional (CPXP) * Clinical experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Why You'll Love Working with Us: * 403(b) Savings & Investment Plan * Investment Pension Plan (IPP) * Tuition Reimbursement * Paid Time Off (PTO) * Employee Discounts * Dental and Vision Plans * Life Insurance and Disability Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations the ability to move up to 25 lbs. Personal Protective Equipment: * Follow standard precautions using personal protective equipment as required. Pay Range Minimum Annual Salary: $57,510.00 Maximum Annual Salary: $87,697.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleCare Coordinator - OrthopedicsLocationClevelandFacilityCleveland Clinic Main CampusDepartmentOrthopaedic Surgery-Integrated Surgical InstituteJob CodeT99128ShiftDaysSchedule8:00am-4:30pm/7:30am-5:00pmJob SummaryJob Details Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic Care Coordinators play a vital role in helping patients actively manage their care-improving outcomes and reducing Emergency Department visits, inpatient stays and hospital readmissions. As a Care Coordinator supporting a new orthopedic practice, you will ensure coordinated, high-quality, patient-centered care across the entire orthopedic continuum. In this role, you will guide patients from preoperative optimization through discharge and recovery, leveraging your nursing expertise to deliver timely education, manage risk and facilitate seamless care transitions. A licensed nurse is essential for this position, as it requires sound clinical judgment, direct patient education, medication review and the ability to assess and escalate care when needed. Acting as the first line of clinical triage in the post-acute phase, you will serve as a crucial liaison between the surgical team, rehabilitation and primary care-helping to reduce complications, support adherence to evidence-based protocols, and promote quality, safety and patient advocacy at every step. A caregiver in this position works varying hours between 7:30am to 5:00pm with most days being 8:00am to 4:30pm. A caregiver who excels in this role will: Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. Provide care and disease management coordination. Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach. Conduct comprehensive clinical assessments that include disease-specific, age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient. Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care. Serve as a liaison and advocate for patients and families. Assist in managing transitions of care across care settings, ensuring optimal communication and planning. Identify barriers, facilitate solutions, and connect others to community resources. Minimum qualifications for the ideal future caregiver include: Graduate from an accredited school of professional nursing Current state licensure as a Registered Nurse (RN) Basic Life Support (BLS) Certification through the American Heart Association (AHA) Or the American Red Cross Three to five years of nursing experience Preferred qualifications for the ideal future caregiver include: Bachelor of science in nursing (BSN) Specialty certification Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: Requires full range of motion, manual and finger dexterity and eye-hand coordination. Requires corrected hearing and vision to normal range. May requires some exposure to communicable diseases or bodily fluids. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleCare Coordinator - DDI Colorectal CareLocationClevelandFacilityCleveland Clinic Main CampusDepartmentDDSI/Colorectal Surgery-Digestive Disease InstituteJob CodeT99128ShiftDaysSchedule8:00am-4:30pm/8:30am-5:00pmJob SummaryJob Details Join Cleveland Clinic's Digestive Disease Institute and become a part of one of the most respected healthcare organizations in the world. The Digestive Disease Institute specializes in medical and surgical treatments for disorders related to the gastrointestinal tract. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most distinguished otolaryngology medical centers in the country. Cleveland Clinic Care Coordinators have been very successful in helping patients manage their own care. Their hard work, dedication and commitment has led to a decrease in Emergency Department visits, observation status, inpatient stays and hospital readmission in care coordinated patients. Enjoy the flexibility of working from home two days per week, while staying connected and collaborative with your team in-office the rest of the week. A caregiver in this position works 8:00am - 4:30pm or 8:30am - 5:00pm. A caregiver who excels in this role will: Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. Provide care and disease management coordination. Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach. Conduct comprehensive clinical assessments that include disease-specific, age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient. Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care. Serve as a liaison and advocate for patients and families. Assist in managing transitions of care across care settings, ensuring optimal communication and planning. Identify barriers, facilitate solutions, and connect others to community resources. Minimum qualifications for the ideal future caregiver include: Graduate from an accredited school of professional nursing Current state licensure as a Registered Nurse (RN) Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross Three to five years of nursing experience Preferred qualifications for the ideal future caregiver include: Bachelor of science in nursing (BSN) Specialty certification Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: Requires full range of motion, manual and finger dexterity and eye-hand coordination. Requires corrected hearing and vision to normal range. May requires some exposure to communicable diseases or bodily fluids. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Weekly travel to other facilities including but not limited to Avon (REJ), Amhurst, Chestnut Commons, Strongsville, or Fairview Hospital. Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Akron General, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family. Operating on the brain requires extreme precision, and the neurosurgery team at Cleveland Clinic has years of training and experience in the most complex brain and spine surgeries. The neurosurgery team uses state-of-the-art tools to operate safely and, as often as possible, with minimally invasive techniques. This team treats a wide range of conditions affecting the brain and spine, including brain hematoma, cavernoma, cerebrospinal fluid (CSF) leak, Chiari malformation, epilepsy, facial pain, normal pressure hydrocephalus, pseudotumor cerebri, skull base dehiscence and subdural hematoma. **A caregiver in this position works days from 7:00AM - 5:30PM, with an on-call requirement of 5:30PM - 7:00AM, 2-3 days per week, including holidays and weekends.** A caregiver who excels in this role will: + Operate all radiology, fluoroscope, and navigational equipment needed to fully support neuro and spine cases (this includes Brainlab, Medtronic Stealth, Medtronic AxiEm, O-Arm, Z-Kat, Leo, C-Arm, Plain films). + Work side by side with physicians in planning images for case development and support. + Move equipment into each OR as needed and back to cores when done for the day. + Produce images of optimal quality for interpretation with accuracy and without delay. + Maintain documentation requirements to ensure that all technical data is entered timely and accurately. + Notify management and take proper action to address all equipment malfunctions. + Provide instruction/mentoring to RRTs in the radiology department who will perform these duties while this person is out on PTO. + Monitor and determine priority of patients. Helps develop plan of care with surgical team. Minimum qualifications for the ideal future caregiver include: + Graduate of an accredited school of Radiologic Technology + Registered Technologist credentialed by The American Registry of Radiologic Technologists RT(ARRT), in good standing + Current state licensure (Radiologic License) + Knowledge of anatomy and related pathologic processes + Can communicate well with radiologists and physicians to coordinate proper imaging of patients + Effective communication skills are essential to provide excellent care to patients and families + Can function well with minimal or no direct supervision. Preferred qualifications for the ideal future caregiver include: + One year of experience as a General Radiologic Technologist Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** **Physical Requirements:** + Requires standing and walking for extended periods of time; must lift and carry items weighing up to 50 pounds. + Ability to assist with positioning and transporting patients; e.g., pushing beds, stretchers and wheelchairs. + Requires the ability to maneuver equipment and motor coordination to operate equipment. **Personal Protective Equipment:** + Follows Standard Precautions using personal protective equipment. **Pay Range** Minimum hourly: $27.65 Maximum hourly: $42.17 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Monday-Friday Opportunity We are looking for a Referral Coordinator with strong customer service skills to join our fast-pace team at Scottslawn! This is a Monday-Friday Opportunity and would be scheduled to work between the hours of 8 am-5 pm Monday-Friday and you will be paid and off for the 6 major holidays. What You'll Do: * Completes requested forms for Medicare, the Department of Health, Social Services, Insurance, and specialty offices. Processes and obtains accurate requested information ensuring proper release or request of medical records according to Federal/State/HIPAA guidelines. Updates computer system, keeping records accurate, to reflect any changes when releasing patient information. Inputs all medical reports including PKU's, labs, correspondence, on call dictation, etc., in proper order following office guidelines. * Schedules consultation and diagnostic appointments for patients per the provider/assistants request and documents necessary information. Verify insurance benefits then authorization for appointments, if necessary. * Promptly and professionally answers telephone calls. Answers questions regarding patient appointments and testing. * Contact patients to provide appointment date, time, location and preparation information for appointment, if appropriate. Answers questions regarding patient appointments and testing. * Employee performs within the prescribed limits of Memorial Medical Group Ethics and Compliance program and is responsible to detect, observe and report compliance variances to their immediate supervisor, or upward through the chain of command, the Compliance Officer Why Join Us: * Monday-Friday Opportunity * Supportive work environment that values collaboration, innovation, and professional growth. * Office closed for 6 holidays (with pay) * Free membership to our employee wellness center * Competitive salary and benefits package * 401k * Medical, Dental Insurance, Vision, and Life Insurance * Flexible Spending Account * Chance to make a meaningful impact on the lives of patients and families in our community * Tuition Reimbursement * Kidzlink Discounted Daycare * Employee Recognition * Free Parking * Community/Family Atmosphere Marysville is: * Approx. 25 minutes away from Springfield, OH * Approx. 30 minutes away from Marysville, OH * Approx. 45 minutes away from Dayton, OH What You'll Bring/Requirements: * High school diploma or equivalent; one year experience in customer service or reception, preferably in a health care environment. We look forward to seeing your application! It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at 937.578.270

Join UPMC Hillman Cancer Center as a Patient Service Coordinator! Do you love working with patients and want to broaden your experience in the front office? If so, our Patient Service Coordinator role could be the perfect fit for you! What You'll Do: In this hybrid role, you'll combine your clinical expertise with front-office responsibilities to keep our practice running smoothly and deliver an exceptional patient experience. + Front Office Excellence: Greet and register patients, schedule appointments, verify insurance, and collect co-pays-all while providing outstanding customer service. + Clinical Support: Assist providers and clinical staff with patient care, including taking vital signs, rooming and triaging patients, stocking supplies, and maintaining clean, organized spaces. Why You'll Love This Opportunity: + Expand your skill set and learn new aspects of the healthcare industry while continuing to use your patient care expertise. + Work in a fast-paced, friendly, and supportive environment where your contributions truly make a difference. + Enjoy work-life balance with daylight hours, Monday through Friday-no evenings, weekends, or holidays! If you're passionate about patient care and eager to grow your career, apply today and join a team that's changing lives every day! Responsibilities: + Completes vital signs, specimen testing and EKGs as needed. + Organizes daily schedule of patients, greet patients and assigns rooms. + Orders supplies for unit as necessary. + Maintains competency requirements. + Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. + Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. + Participate in interdisciplinary activities such as staff meetings and other committees as assigned. + Other Duties as Assigned. + Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. + Anticipates and responds to meet customer needs. + Respond appropriately to crisis situation as a team member. + Participates in interdisciplinary activities such as staff meetings and other committees as assigned. + Assists in the registration of patients to include verification and confirmation of health insurance coverage. + Immediately report any situation that may impact safety of patients, visitors and staff. + Provides front desk coverage as assigned. + Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. + Account for all customers in the clinic. + Provides lobby/waiting room coordination and supervision. + Serve as liaison between customer and clinic staff. + Collects 100% of copays daily and correctly balances at the end of each day. + Coordinates scheduling to include testing. + Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. + High School graduate or equivalent required. + Minimum of three years of direct patient care and or phlebotomy experience. + Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. + Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. + Possesses excellent organizational skills.Licensure, Certifications, and Clearances: + Medical Assistant or Phlebotomy licensure preferred + CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitlePRN Patient Flow Coordinator - Florida RegionLocationClevelandFacilityRemote LocationDepartmentRegional Hospital Transfer Ctr-Medical OperationsJob Code001356ShiftDaysSchedule6:00am-2:30pm/2:00pm-10:30pmJob SummaryJob Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Flow Coordinator, fulfilling this goal starts in the office, where you will optimize patient flow to maximize enterprise capacity and support all inpatient placement activities for assigned areas and locations. This is a remote, PRN position. Candidates applying for this role will need to reside in Florida. A caregiver in this position works between 6:00am and 2:30pm, or 2:00pm and 10:00pm. Weekend rotations occur every 3rd weekend. A caregiver who excels in this role will: Actively participate in the maintenance of 24/7 daily systems to maximize patient flow and optimize bed capacity across the enterprise. Support centralized communications between referring and accepting provider services for patients that will be admitted as a direct admit from home or office. Manage bed planning section within EPIC to monitor current and future admissions and discharges to determine impact on patient flow, resources and enterprise capacity. Communicate and collaborate with Access Nurses, Hospital Transfer Flow Coordinators and Nursing Operations Managers in triage, prioritization and all bed assignment activities associated with accurate patient transfer and placement needs. Collaborate with nursing and other ancillary departments to maximize day-to-day patient and bed flow management (e.g., preparing for and leading bed meetings, ensuring accuracy of electronic patient placement systems data, providing backup for patient placement discussions and decisions across the enterprise). Utilize standardized patient placement processes across all areas of responsibility. Assign beds for all patients according to diagnosis and/or specific needs. Communicate hospital census information. Correct reported census errors and act as a resource to ensure accurate census and patient charges. Follow HIPPA privacy regulations and Patient Bill of Rights and act as a resource for others in the organization. Oversee emergency and electronic back-up methods and procedures to support patient flow. Provide feedback to the supervisors related to process delays. Meet regularly with Transfer Center team members to discuss, problem-solve and develop mitigation strategies related to improvement of patient flow. Actively engage in daily implementation of strategic goals as they relate to capacity management, patient flow and department development. Interpret and support policies, procedures and safety standards to facilitate daily operations. Develop and promote long-term relationships with referring facilities. Minimum qualifications for the ideal future caregiver include: High School Diploma or GED Two years of extensive customer service/healthcare experience, such as patient registration or appointment scheduling Knowledge of medical terminology Strong customer service, communication and organizational skills Preferred qualifications for the ideal future caregiver include: Previous experience in a hospital admission or patient flow setting Working knowledge of computerized hospital admission/bed management systems or other related office functions Computer experience in Epic, Microsoft Word and Excel Typing speed of 35WPM Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: Requires sitting for long periods of time, multitasking, manual dexterity to operate computers and normal or corrected vision. Requires working under stressful and emergency situations with the ability to maintain composure in any situation in order to provide superior customer service and ensure proper patient safety and placement. Must be able to perform multiple functions simultaneously without supervision and learn new practices promptly. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

If you are attending ASHP Midyear conference and would like to schedule a time to meet with a Cleveland Clinic Pharmacy leader to learn more about this role, please apply through the PPS system. If you are not attending but would like additional information or wish to connect with someone from our team, please apply here or email ***************. Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Professional Development and Education Coordinator within Pharmacy Services, you will play a key role in advancing the education, training and professional development of our pharmacy caregivers across the enterprise. This role supports recruitment and retention strategies, leads accreditation and quality assurance processes and ensures alignment with professional and academic standards. You'll collaborate with pharmacy leaders, faculty, students and preceptors to deliver high-quality learning experiences, while driving innovative education initiatives in partnership with institutions such as the Cleveland Clinic Lerner College of Medicine and Case Western Reserve University. A caregiver in this position works day shifts from 8:00am to 4:30pm A caregiver who excels in this role will: * Identify and define priorities to achieve regulatory and accreditation standards. * Lead process improvement initiatives and develop policies and procedures related to assigned area within Pharmacy (i.e. medication accreditation, drug information center). * Lead or coordinate multiple projects, initiatives, or activities for assigned area. * Develop milestones and track progress. * Review, collect, and analyze data (i.e. medication safety data, formulary specialty panels). * Act as a liaison for the department and lead or participate in committees within the Pharmacy Division and across the health system. * Participate in the development and delivery of education programs. * Maintain pharmacy resources for assigned area. * May assist with orientation/training and developing of the schedule for caregivers in assigned area. Minimum qualifications for the ideal future caregiver include: * Bachelor's degree in pharmacy * One year of experience in healthcare setting * State licensure as a Registered Pharmacist (RPh) or eligible for reciprocation in current state within 90 days of hire * For individuals required to administer immunizations: current Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross and completion of a Board of Pharmacy approved course in the administration of immunizations or certification obtained within 90 days of hire * For individuals required to respond to adult or pediatric cardiopulmonary arrest events: current Advanced Cardiovascular Life Support (ACLS) or Pediatric Advanced Life Support (PALS) certification through the American Heart Association (AHA) or American Red Cross or certification obtained within 1 year of hire Preferred qualifications for the ideal future caregiver include: * Advanced degree Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Cleveland Clinic empowers caregivers to minimize the impacts of healthcare while optimizing patient outcomes and supporting the community. The Department of Pharmacy has a "Greening the Pharmacy" initiative with the goal of leading by example and acting as stewards of our natural resources for the wellbeing of all. Physical Requirements: * Manual dexterity to operate office equipment. * May require frequent standing, walking, or sitting. * Good visual acuity through normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum Annual Salary: $112,110.00 Maximum Annual Salary: $170,955.00 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

If you are attending ASHP Midyear conference and would like to schedule a time to meet with a Cleveland Clinic Pharmacy leader to learn more about this role, please apply through the PPS system. If you are not attending but would like additional information or wish to connect with someone from our team, please apply here or email *************** . Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Professional Development and Education Coordinator within Pharmacy Services, you will play a key role in advancing the education, training and professional development of our pharmacy caregivers across the enterprise. This role supports recruitment and retention strategies, leads accreditation and quality assurance processes and ensures alignment with professional and academic standards. You'll collaborate with pharmacy leaders, faculty, students and preceptors to deliver high-quality learning experiences, while driving innovative education initiatives in partnership with institutions such as the Cleveland Clinic Lerner College of Medicine and Case Western Reserve University. **A caregiver in this position works day shifts from 8:00am to 4:30pm** A caregiver who excels in this role will: + Identify and define priorities to achieve regulatory and accreditation standards. + Lead process improvement initiatives and develop policies and procedures related to assigned area within Pharmacy (i.e. medication accreditation, drug information center). + Lead or coordinate multiple projects, initiatives, or activities for assigned area. + Develop milestones and track progress. + Review, collect, and analyze data (i.e. medication safety data, formulary specialty panels). + Act as a liaison for the department and lead or participate in committees within the Pharmacy Division and across the health system. + Participate in the development and delivery of education programs. + Maintain pharmacy resources for assigned area. + May assist with orientation/training and developing of the schedule for caregivers in assigned area. Minimum qualifications for the ideal future caregiver include: + Bachelor's degree in pharmacy + One year of experience in healthcare setting + State licensure as a Registered Pharmacist (RPh) or eligible for reciprocation in current state within 90 days of hire + For individuals required to administer immunizations: current Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross and completion of a Board of Pharmacy approved course in the administration of immunizations or certification obtained within 90 days of hire + For individuals required to respond to adult or pediatric cardiopulmonary arrest events: current Advanced Cardiovascular Life Support (ACLS) or Pediatric Advanced Life Support (PALS) certification through the American Heart Association (AHA) or American Red Cross or certification obtained within 1 year of hire Preferred qualifications for the ideal future caregiver include: + Advanced degree Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Cleveland Clinic empowers caregivers to minimize the impacts of healthcare while optimizing patient outcomes and supporting the community. The Department of Pharmacy has a "Greening the Pharmacy" initiative with the goal of leading by example and acting as stewards of our natural resources for the wellbeing of all. **Physical Requirements:** + Manual dexterity to operate office equipment. + May require frequent standing, walking, or sitting. + Good visual acuity through normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum Annual Salary: $112,110.00 Maximum Annual Salary: $170,955.00 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Surgery/Special Unit Coordinator, you play a vital role in ensuring the seamless operation of the unit by managing all scheduled and unscheduled procedures, admissions, and appointments. Your responsibilities support the clinical team by coordinating logistics, maintaining accurate records, and serving as a central communication point between patients, families, and healthcare providers. This role requires strong organizational skills, attention to detail, and the ability to prioritize in a fast-paced environment. By keeping the unit running efficiently, you enable caregivers to focus on delivering the exceptional care that patients expect from Cleveland Clinic. A caregiver in this position works 8:30am-5:00pm A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED * Two years of related experience in an area that provides broad knowledge of medical terminology, including patient registration, patient billing, insurance processing or appointment/operating room scheduling OR three years of customer service concierge experience * Proficiency in Personal Computers (PC) and general knowledge of PC-based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding * Knowledge of Microsoft Word and Excel applications Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Flow Coordinator, fulfilling this goal starts in the office, where you will optimize patient flow to maximize enterprise capacity and support all inpatient placement activities for assigned areas and locations. This is a remote, PRN position. Candidates applying for this role will need to reside in Florida. A caregiver in this position works between 6:00am and 2:30pm, or 2:00pm and 10:00pm. Weekend rotations occur every 3rd weekend. A caregiver who excels in this role will: * Actively participate in the maintenance of 24/7 daily systems to maximize patient flow and optimize bed capacity across the enterprise. * Support centralized communications between referring and accepting provider services for patients that will be admitted as a direct admit from home or office. * Manage bed planning section within EPIC to monitor current and future admissions and discharges to determine impact on patient flow, resources and enterprise capacity. * Communicate and collaborate with Access Nurses, Hospital Transfer Flow Coordinators and Nursing Operations Managers in triage, prioritization and all bed assignment activities associated with accurate patient transfer and placement needs. * Collaborate with nursing and other ancillary departments to maximize day-to-day patient and bed flow management (e.g., preparing for and leading bed meetings, ensuring accuracy of electronic patient placement systems data, providing backup for patient placement discussions and decisions across the enterprise). * Utilize standardized patient placement processes across all areas of responsibility. * Assign beds for all patients according to diagnosis and/or specific needs. * Communicate hospital census information. * Correct reported census errors and act as a resource to ensure accurate census and patient charges. * Follow HIPPA privacy regulations and Patient Bill of Rights and act as a resource for others in the organization. * Oversee emergency and electronic back-up methods and procedures to support patient flow. * Provide feedback to the supervisors related to process delays. * Meet regularly with Transfer Center team members to discuss, problem-solve and develop mitigation strategies related to improvement of patient flow. * Actively engage in daily implementation of strategic goals as they relate to capacity management, patient flow and department development. * Interpret and support policies, procedures and safety standards to facilitate daily operations. * Develop and promote long-term relationships with referring facilities. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * Two years of extensive customer service/healthcare experience, such as patient registration or appointment scheduling * Knowledge of medical terminology * Strong customer service, communication and organizational skills Preferred qualifications for the ideal future caregiver include: * Previous experience in a hospital admission or patient flow setting * Working knowledge of computerized hospital admission/bed management systems or other related office functions * Computer experience in Epic, Microsoft Word and Excel * Typing speed of 35WPM Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Requires sitting for long periods of time, multitasking, manual dexterity to operate computers and normal or corrected vision. * Requires working under stressful and emergency situations with the ability to maintain composure in any situation in order to provide superior customer service and ensure proper patient safety and placement. * Must be able to perform multiple functions simultaneously without supervision and learn new practices promptly. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Flow Coordinator, fulfilling this goal starts in the office, where you will optimize patient flow to maximize enterprise capacity and support all inpatient placement activities for assigned areas and locations. **This is a remote, PRN position. Candidates applying for this role will need to reside in Florida. A caregiver in this position works between 6:00am and 2:30pm, or 2:00pm and 10:00pm.** **Weekend rotations occur every 3rd weekend.** A caregiver who excels in this role will: + Actively participate in the maintenance of 24/7 daily systems to maximize patient flow and optimize bed capacity across the enterprise. + Support centralized communications between referring and accepting provider services for patients that will be admitted as a direct admit from home or office. + Manage bed planning section within EPIC to monitor current and future admissions and discharges to determine impact on patient flow, resources and enterprise capacity. + Communicate and collaborate with Access Nurses, Hospital Transfer Flow Coordinators and Nursing Operations Managers in triage, prioritization and all bed assignment activities associated with accurate patient transfer and placement needs. + Collaborate with nursing and other ancillary departments to maximize day-to-day patient and bed flow management (e.g., preparing for and leading bed meetings, ensuring accuracy of electronic patient placement systems data, providing backup for patient placement discussions and decisions across the enterprise). + Utilize standardized patient placement processes across all areas of responsibility. + Assign beds for all patients according to diagnosis and/or specific needs. + Communicate hospital census information. + Correct reported census errors and act as a resource to ensure accurate census and patient charges. + Follow HIPPA privacy regulations and Patient Bill of Rights and act as a resource for others in the organization. + Oversee emergency and electronic back-up methods and procedures to support patient flow. + Provide feedback to the supervisors related to process delays. + Meet regularly with Transfer Center team members to discuss, problem-solve and develop mitigation strategies related to improvement of patient flow. + Actively engage in daily implementation of strategic goals as they relate to capacity management, patient flow and department development. + Interpret and support policies, procedures and safety standards to facilitate daily operations. + Develop and promote long-term relationships with referring facilities. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + Two years of extensive customer service/healthcare experience, such as patient registration or appointment scheduling + Knowledge of medical terminology + Strong customer service, communication and organizational skills Preferred qualifications for the ideal future caregiver include: + Previous experience in a hospital admission or patient flow setting + Working knowledge of computerized hospital admission/bed management systems or other related office functions + Computer experience in Epic, Microsoft Word and Excel + Typing speed of 35WPM Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** **Physical Requirements:** + Requires sitting for long periods of time, multitasking, manual dexterity to operate computers and normal or corrected vision. + Requires working under stressful and emergency situations with the ability to maintain composure in any situation in order to provide superior customer service and ensure proper patient safety and placement. + Must be able to perform multiple functions simultaneously without supervision and learn new practices promptly. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Customer service caregivers deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. **This is a part-time position. A caregiver in this role works 7:00am to 2:30pm. Requirements include every other weekend and every other holiday.** A caregiver who excels in this role will: + Answer and provide information to inbound and internal callers by accessing electronic alphabetical, geographical directories and transfer to the appropriate destination. + Answer and process after hour patient and emergency internal calls to physicians, medical emergency codes and internal medical emergency events using prescribed protocols and procedures. Medical emergency event calls vary in code type (Code Blue, Rapid Response, Code Violet, Code Silver/Active Threat, etc.) and require operator to follow different steps depending on code. Steps may include paging critical response teams, alerting security and executing overhead pages. + Answer inbound calls and search databases or reference materials to obtain needed information to transfer callers to the appropriate destination within established metrics and productivity standards. + Navigate through the QGenda on-call system to identify the on-call provider and process on-call via alpha page or phone call to the provider with patient details + Process special protocols for Main Campus including Shock team, LVAD, Patients Plus, Transplant and Ortho reconstruction hotline + Handle calls for multiple hospital sites. + Offer special assistance to people who are unable to dial or who are in emergency situations and provide relay service for hearing impaired callers. + Answer routine questions and provide information to the public about the organization using electronic database and other tools and reference materials. Call types and questions can vary based on a variety of factors (seasonal changes, marketing campaigns, new medical studies, etc.). + Perform various data entry tasks, such as updating application database, phone directories and other electronic reference material. + In emergency situations, may answer internal medical emergency calls as a backup to maintain business continuity. Medical Emergencies will be processed and dispatched following prescribed protocols established by Critical Care Response Committee. + Work in Epic to view or look up patient information using the house census and provide patients with appointment details such as location, provider, date/time, etc. Minimum qualifications for the ideal future caregiver include: + High school diploma or GED. + One year of call center or telephone operator experience OR two years of customer service experience. Preferred qualifications for the ideal future caregiver include: + Emergency Medical Dispatch (EMD) certification. + Experience in healthcare or a related field. + Skills/competencies: active listening, stress management, communication, technology Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** **Physical Requirements:** + Sitting for long periods of time along with repetitive keyboard and telephone work **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities