Patient Service Representative jobs at Cleveland Clinic - 70 jobs

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this position works two days during the week 6:00am-2:30pm and every weekend day Saturday 6:00am-6:00pm and Sunday 6:00am-6:00pm with no holiday requirements. A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

We are looking for a Patient Representative to join our collaborative team at Memorial Health! What you'll do: * Greets patients and visitors upon entry to the facility, provides excellent patient experiences. * Completes patient registrations, collecting patient demographic, guarantor, and financial information in person and via telephone. * Validates patient insurance coverage(s) via real-time eligibility and various tools. * Requests payment for determined co-payments and prior balances, manages the cash drawer. * Collects copies of patient photo id and insurance card(s) and scans to the EMR system. * Explains patient forms and requests signatures. * Encourages patient MyChart activation. * Initiates interpreter services for patients with a preferred language other than English. * Completes downtime procedures as outlined by departmental policy, assists with downtime recovery. * Reviews quality of work and performs self-audits, assists with the management of several EMR work queues to support a smooth claims process. * Performs other duties as required or assigned. Requirements Completion of high school education or equivalent; proficient in Windows, Outlook, Word, and Excel; must possess excellent customer service skills and telecommunications experience; requires background in Patient Access with a general understanding of the role that Patient Access has on the hospital Revenue Cycle; Associate degree or equivalent combination of education/experience and medical terminology is preferred. Attains American Heart Association's BLS certification within first thirty (30) days of employment, maintains continuous certification. Attends Behavioral Health De-escalation Training Class (within six months of hire) Shift 1p-5p Monday - Friday, Every third weekend rotation Hours 40 (Every two weeks) Time Off * Vacation * Sick Leave * 11 Paid Holidays * Personal Day Retirement * Ohio Public Employee Retirement System * Deferred Compensation Other * Tuition Reimbursement * Kidzlink Daycare Center * Employee Recognition * Free Parking * Wellness Center * Competitive Salaries * Community/Family Atmosphere We look forward to seeing your application! It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at ************.

HERE WE GROW AGAIN! Join our effective healthcare team dedicated to excellence in patient care and cutting-edge medical imaging. We pride ourselves on fostering a supportive and innovative work environment. Apply today to make a positive impact in healthcare! Join our team today! Two years of experience in patient registration, appointment scheduling, insurance processing Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. Enter and maintain confidential patient information Ability to handle multi tasks in a fast pace environment · Scheduling/Patient Registration background · Knowledge of medical terminology · Strong customer service background Obtain patient information at the time of scheduling and assist in filling out forms, relevant documents and case histories Obtain and log insurance information Organize and maintain confidential medical files and records Fill and distribute daily schedules for staff Manage the front desk operations Order supplies and maintain inventory Since the job description of a medical scheduler is wide, they are expected to perform a lot of additional tasks.

Provides a comprehensive, proactive, and "Patients First" experience for our patients and visitors. Demonstrates outstanding customer service skills and uses evolving technology to manage a wide range of patient requests including appointment scheduling, patient registration, way-finding, answering general questions and meeting needs. Always represents Cleveland Clinic in a professional, caring and helpful manner. Ensures stellar and efficient patient experience while reducing financial loss and ensuring compliance. Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The caregiver in this role will provide customer service to patients who are being admitted or have had a surgical procedure done. Departments: Pediatrics - A caregiver in this department works 9:30AM-6:00PM HVTI - A caregiver in this department may work shifts of either 8:30AM-5:00PM or 9:00AM - 5:30PM A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: * High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate's degree and one year of experience OR a bachelor's degree. Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology. Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this position works days, 6:30am to 5:30pm. A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

This position for the Referring Physicians Department within the Appointment Center requires you to work on site in Beachwood, OH for 90 - 120 days or until you are comfortable to work from home. Qualified applicants must be willing to work on site during this time. Shift: 9:30am - 6:00pm Provides customer service to patients, caregivers, physicians and other callers in a closely monitored call center environment by scheduling appointments, verifying insurance data and coordinating clinic wide resources to meet needs and facilitates access. May work on outbound call projects, using spreadsheets and word documents to track data. Handles physician hotlines, schedules sign language interpreters when needed and provides after hours assistance with physician schedules. May handle MyChart and web appointments. Job Responsibilities: * Provides customer service to patients/caregivers by coordinating services, directing callers to appropriate scheduling area and providing special instructions. * Determines appointment type and urgency then schedules appointments. Communicates scheduling information, instructions and directions. * Processes and provides outbound call services as directed. * May conduct follow ups to MyChart, web appointment inquiries and outreach to patients informing them of upcoming routine checkups. * Captures and verifies referrals and cancellation reasons, insurance coverage and physician data. * Processes call, fax and intra/internet appointment scheduling requests. * Acts as a liaison between outside referring physicians and CC care facility teams to resolve scheduling issue for patients and providers-then reviewing and confirming all appointments. * Maintains measured performance in quality, patient experience, first call resolution (FCR), customer satisfaction, teamwork, and medical terminology. * Monitors combined registration reports, AHIQA. * Identifies patients in need of financial counseling to facilitate payment and aligns insurance coverage to the type of service provided and processes this related insurance registration. * Utilizes customer service skills to resolve patient's concerns and issues. * Answers physician hot-lines and contacts appropriate staff for outside physicians and facilities. * Accesses multiple department/physician schedules to provide after-hours assistance with physician schedule cancellations and patient surgical cancellations. * Schedules sign language interpreters for all main campus and FHC sites to ensure compliance with Title III of Americans with Disabilities Act then, records interpreter data on department log. * Other duties as assigned. Education: * High School Diploma/GED required.• * Bachelor's degree can substitute three years of experience. Certifications: * None required. Complexity of Work/Competencies: * Requires critical thinking skills, analytical skills, and the ability to work with minimal supervision.• * Requires effective communication, customer service, follow up, organization and interpersonal skills. • * Excellent analytical skills, verbal and written communication skills, strong customer service and human relations skills (.) Work Experience: * Three years of Cleveland Clinic Epic experience or completed the Cleveland Clinic Epic scheduling and Registration and Appointment Center Scheduling Training. * Three years of relevant technical call center experience can substitute work experience. * Must be able to type 25 WPM. Why You'll Love Working with Us: * 403(b) Savings & Investment Plan * Investment Pension Plan (IPP) * Tuition Reimbursement * Paid Time Off (PTO) * Employee Discounts * Dental and Vision Plans * Life Insurance and Disability Physical Requirements: * Ability to perform work in a stationary position for extended periods * Ability to operate a computer and other office equipment * Ability to communicate and exchange accurate information * Ability to travel throughout the hospital system * In some locations, ability to move up to 25 pounds Personal Protective Equipment: * Follows Standard Precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. **A caregiver in this position works Monday-Friday from 7:30AM - 4:00PM, including rotating half day Saturdays.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate's Degree and one year of experience OR a Bachelor's Degree + Working knowledge of PC window applications + Demonstrated experience in providing exceptional customer services and conflict resolution + Ability to perform basic math sufficient to process insurance co-pays Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology + Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join the Cleveland Clinic team at the Akron Spine and Pain Office, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. A caregiver in this position works Monday-Friday from 6:30AM - 3:00PM or 8:30AM - 5:00PM. Start times will vary between 6:15AM - 8:30AM, depending on staffing needs. A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree * Ability to perform basic math sufficient to process insurance co-pays * Working knowledge of PC window applications Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology * Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Lakewood Family Health Center is happy to bring a new generation of healthcare to Lakewood. Our focus is on providing top-quality care, outstanding service, strong educational programs and community investment. Cleveland Clinic provides a dynamic and technologically advanced environment that allows you to discover, learn and grow. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this position works 8:00am to 12:00pm with alternating Saturdays once per month. A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join the Cleveland Clinic team at Akron ENT, where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. A caregiver in this position works Monday-Friday from 7:30AM - 4:30PM or 8:00AM - 5:00PM. This caregiver may be required to travel to other offices around the Fairlawn Geo-Bubble, as needed. All locations are within 5 miles of each other. A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate's Degree and one year of experience OR a Bachelor's Degree * Working knowledge of PC window applications * Demonstrated experience in providing exceptional customer services and conflict resolution * Ability to perform basic math sufficient to process insurance co-pays Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology * Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this position works day, 8:00am to 4:30pm. A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this position works 8:00am to 4:30pm with rotating evenings until 8:00pm and rotating weekend coverage. A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment * Extended periods of standing, walking or sitting * Good visual acuity through normal or corrected vision * Navigating various locations and function in a fast-paced, hectic environment * Lifting and transporting up to 25 pounds Personal Protective Equipment: * Follow standard precautions using personal protective equipment as required Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. **A caregiver in this position works 8:00am to 4:30pm with rotating evenings until 8:00pm and rotating weekend coverage.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment + Extended periods of standing, walking or sitting + Good visual acuity through normal or corrected vision + Navigating various locations and function in a fast-paced, hectic environment + Lifting and transporting up to 25 pounds **Personal Protective Equipment:** + Follow standard precautions using personal protective equipment as required **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

At Cleveland Clinic Mercy Hospital, patients experience comprehensive, compassionate cancer care close to home. Mercy Hospital brings top-tier cancer care with innovative technology to the community. Led by our empathetic team of caregivers, we are dedicated to supporting patients every step of the way. Our accessible care keeps patients close to home and connected to their support system, easing the burden of treatment while delivering the excellence patients deserve. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. This specific Patient Service Specialist will be working in the Cancer Center/Surgery Center within the Oncology department. This role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. A caregiver in this position works days from 8:00AM - 4:30PM. A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate's Degree and one year of experience OR a Bachelor's Degree * Working knowledge of PC window applications * Ability to perform basic math sufficient to process insurance co-pays Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology * Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.50 Maximum hourly: $18.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

At Cleveland Clinic Mercy Hospital, patients experience comprehensive, compassionate cancer care close to home. Mercy Hospital brings top-tier cancer care with innovative technology to the community. Led by our empathetic team of caregivers, we are dedicated to supporting patients every step of the way. Our accessible care keeps patients close to home and connected to their support system, easing the burden of treatment while delivering the excellence patients deserve. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. This specific Patient Service Specialist will be working in the Cancer Center/Surgery Center within the Oncology department. This role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. **A caregiver in this position works days from 8:00AM - 4:30PM.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate's Degree and one year of experience OR a Bachelor's Degree + Working knowledge of PC window applications + Ability to perform basic math sufficient to process insurance co-pays Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology + Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.50 Maximum hourly: $18.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitlePatient Service SpecialistLocationRocky RiverFacilityRocky River Urgent CareDepartmentAmbulatory Operations Transition-Regional OperationsJob CodeB15028ShiftDay/Evening/Night/WeekendSchedule8:00am-8:00pmJob SummaryJob Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. A caregiver in this position works 8:30am to 5:00pm with 1 evening shift every other week from 11:30am to 8pm and rotating one Saturday 7:45am to 12:00pm every other month. A caregiver who excels in this role will: Provide a comprehensive, proactive and “Patients First” experience for patients and visitors. Investigate, triage and resolve patient issues using the established HEART model. Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. Enter and maintain confidential patient information. Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree Preferred qualifications for the ideal future caregiver include: Knowledge of medical terminology Physical Requirements: Dexterity sufficient to operate a PC and other office equipment. Requires extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Must be able to navigate various locations and function in a fast-paced, hectic environment. Ability to lift and transport up to 25 pounds. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, you will help facilitate a positive experience for patients and their families. Using your customer service skills, you can assist in ensuring the unit runs smoothly and patients feel informed and at ease. This role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. This is a regular PRN position, with caregivers working day/evening/night/weekend shifts varying between 3:00 p.m. - 7:00 p.m. and 8:30 a.m. - 1:30 p.m. Please note that the training period is full-time for 5 weeks on-site. A caregiver who excels in this role will: * Provide a comprehensive, proactive, and "Patients First" experience for all patients and visitors. * Create a welcoming, professional environment by demonstrating exceptional customer service aligned with Cleveland Clinic's START with Heart and HEART models. * Proactively assist patients and visitors in waiting areas, greet patients, resolve issues, and deliver effective service recovery. * Investigate, triage, and resolve patient issues using the HEART model to ensure a stellar patient experience. * Perform front-desk operations including patient registration, visit preparation, pre-visit workflows, co-pay collection, arrival and departure desk activities, and patient/record tracking. * Verify insurance, collect and enter billing and payment information accurately. * Screen and schedule interpreter services as needed. * Conduct telephone triage, follow phone etiquette standards, relay staff messaging, and generate provider reschedules. * Support billing functions while ensuring compliance with organizational quality and productivity standards. * Enter and maintain accurate and confidential patient data, including insurance and demographic information. * Encourage and assist patients in using front-end technologies; provide hands-on training for tools such as MyChart and Appointment Pass. * Support caregivers and providers in understanding and using front-end technologies to enhance workflow. * Recruit, enroll, and educate patients on MyChart and Appointment Pass to increase utilization and improve the overall patient experience. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service * OR an Associate's Degree and one year of experience * OR a Bachelor's Degree * Knowledge of PC window applications sufficient to input and retrieve data * Experience with providing customer service and conflict resolution * Ability to perform basic math sufficient to process insurance co-pays Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology * Computer/keyboard skills Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.50 Maximum hourly: $18.50 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. Not only will taking on this opportunity allow you to be a part of a family-oriented team, but the Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. **A caregiver in this position works days from 8:30AM - 5:00PM or 6:00AM - 2:30PM, including rotating Saturdays.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Encourage patient utilization of front-end technology and provide guidance, encouragement, education and hands-on training. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. + Participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate's Degree and one year of experience OR a Bachelor's Degree + Working knowledge of PC window applications + Ability to perform basic math sufficient to process insurance co-pays Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology + Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. Not only will taking on this opportunity allow you to be a part of a family-oriented team, but the Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic. A caregiver in this position works days from 5:30AM - 5:00PM or 6:00AM - 2:30PM, including rotating weekends. A caregiver who excels in this role will: * Provide a comprehensive, proactive and "Patients First" experience for patients and visitors. * Investigate, triage and resolve patient issues using the established HEART model. * Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. * Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. * Encourage patient utilization of front-end technology and provide guidance, encouragement, education and hands-on training. * Enter and maintain confidential patient information. * Recruit, enroll and educate patients on MyChart and Appointment Pass. * Participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate's Degree and one year of experience OR a Bachelor's Degree * Working knowledge of PC window applications * Ability to perform basic math sufficient to process insurance co-pays Preferred qualifications for the ideal future caregiver include: * Knowledge of medical terminology * Ability to type a minimum of 30 words per minute or demonstrable personal computer keyboard skills Physical Requirements: * Dexterity sufficient to operate a PC and other office equipment. * Requires extended periods of standing, walking or sitting. * Good visual acuity through normal or corrected vision. * Must be able to navigate various locations and function in a fast-paced, hectic environment. * Ability to lift and transport up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).