CX Transformation Director
Salt Lake City, UT jobs
Join Slalom's growing CX Service Transformation practice that focuses on enabling our clients to modernize the service experience for their customers across digital and telephony channels. Be a part of a team that designs and implements new digital and agent experiences powered by AI to deliver a world-class customer connection to grow revenue and lifetime customer value for our clients. If you have a passion for CX enabled by digital self-service, telephony, CCaaS, and world-class contact center design, this could be your next career step.
Role Overview:
As the CX Transformation Director, you'll be a trusted advisor and strategic leader, seamlessly combining delivery excellence with sales strategy. You will lead complex, multi-workstream programs, drive business development, and shape impactful go-to-market offerings. Your work will redefine service delivery by transforming the customer experience through AI, digital, telephony, agent, and innovative process design across a range of industries.
What You'll Do:
Lead Delivery & Sales
* Design solution and oversee large, multi-workstream contact center transformation programs.
* Drive business development through proactive pursuit leadership, proposal creation, and client relationship management.
* Partner closely with sales teams to deliver against revenue targets of $5M+.
Strategic Leadership
* Shape the direction of our Contact Center Transformation capability by identifying market trends and developing reusable frameworks.
* Publish thought leadership and represent the brand in industry forums.
Client Advisory
* Advise C-suite and senior stakeholders on best practices for contact center modernization, CCaaS implementations, digital, telephony, AI enablement, and workforce optimization.
* Act as the senior consulting team leader to conduct workshops, current state assessments, gap analysis, future state design, detailed design and configuration, change management, and solution implementation.
People Development
* Mentor and coach team members, fostering growth and operational excellence.
What You'll Bring :
* Industry Expertise: 10+ years in contact center strategy, operations, consulting or transformation.
* Consulting Background: In-depth experience in consulting or project leadership within contact centers going from on-prem to cloud-based technologies.
* Technical Acumen: Understanding of technology enablement (CCaaS, AI, CRM, IVR, digital self-service, agent desktop, knowledge management, quality management, and workforce management), without requiring hands-on technical work.
* Leadership: Proven ability to lead enterprise-scale programs, manage employees, and influence senior decision-makers.
* Sales & Delivery: Experience owning revenue targets and driving pursuit strategies.
* Travel: Willingness to travel 25-50%, varying by month.
* Preferred Industry Exposure: Financial Services, Public Sector, Healthcare, Retail, Travel/Hospitality.
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges per year:
* Boston, MA, New Jersey (New Brunswick), New York, NY, Washington, DC Area. San Diego, CA, Seattle, WA
* Director: $187,333- $281,000
* Atlanta, GA, Charlotte, NC, Hartford, CT, Miami, FL, Philadelphia, PA, Raleigh, NC, Denver, CO, Los Angeles, CA, Phoenix, AZ, Portland, OR, Salt Lake City, UT
* Director: $161,000- $240,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until February 13, 2026 , or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
Easy ApplyTax Director - Private Companies
Salt Lake City, UT jobs
**Specialty/Competency:** Entrepreneurial & Private Business (EPB) - General **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 20% A career within PwC Private will provide the opportunity to help private companies with a range of business advisory needs such as audit, tax compliance, and planning to help improve their operational efficiency and to free up time that can be spent focusing on business strategy. You'll have the opportunity to experience the entire business life cycle of a private company from inception to growth, maturity and transition. Our team helps our clients design and implement personal and customised service plans that are unique to privately owned entities, entrepreneurs, and high net worth individuals. You'll be assisting the team focus on key issues like wealth management, compliance, cash flow management, equity expansion, divestiture and exit strategies."
Our PwC Private teams help entrepreneurs, private business owners and family enterprises manage their ownership and growth at every stage, in a way that fits the needs of their business in today's changing global landscape.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
+ Support team to disrupt, improve and evolve ways of working when necessary.
+ Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
+ Identify gaps in the market and spot opportunities to create value propositions.
+ Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
+ Create an environment where people and technology thrive together to accomplish more than they could apart.
+ I promote and encourage others to value difference when working in diverse teams.
+ Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
+ Influence and facilitate the creation of long-term relationships which add value to the firm.
+ Uphold the firm's code of ethics and business conduct.
The Opportunity
As part of the Tax Compliance team, you are expected to lead the creation and implementation of impactful private company services. As a Director you are expected to set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. This role is crucial in driving business growth, shaping client engagements, and mentoring the future leaders, maintaining PwC's reputation for quality, integrity, and inclusion.
Responsibilities
- Lead the creation and implementation of impactful private company services
- Set strategic direction and drive business development
- Oversee multiple projects and make significant decisions
- Maintain executive-level client relationships
- Shape client engagements to confirm business growth
- Mentor and develop future leaders
- Foster a culture of quality, integrity, and inclusion
- Assure compliance with professional and technical standards
What You Must Have
- Bachelor's Degree in Accounting
- 8 years of experience
- CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity
What Sets You Apart
- Demonstrating thought leader-level knowledge in tax impact assessment
- Applying in-depth understanding of tax compliance and consulting
- Demonstrating technical prowess with ASC740
- Identifying and addressing client needs
- Developing and sustaining client relationships
- Using networking, negotiation, and persuasion skills
- Preparing and presenting complex written and verbal resources
- Defining resource requirements, project workflow, budgets, billing, and collection
- Leading teams to generate a vision and establish direction
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $150,000 - $438,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
\#LI-Hybrid
Director Of Growth Paid Ads at Nature's Fusions Essential Oils
Orem, UT jobs
Job Description
Nature's Fusions Essential Oils in Orem, UT is looking for one director of growth paid ads to join our 57 person strong team. We are located on 57 N 1380 W. Our ideal candidate is self-driven, ambitious, and hard-working.
Responsibilities
Build and execute performance marketing strategy on paid channels including: social display, paid search, email, affiliate, display, chat, SMS, and loyalty programs.
Create and run paid marketing budget; optimize paid budgets based on weekly and monthly pacing
Analyze and iterate campaigns based on traffic, CPA and revenue goals to drive continued growth
Define, monitor and analyze trends in KPIs
Build customer insights through marketing channel data and site analytics to continuously find new ways to speak to a growing audience
Measure and evolve customer attribution to provide a holistic view of channels
Partner with cross-functional teams to drive thoughtful, on-brand creative
Maintain and develop strong partner relationships with marketing platforms and agencies
Run and optimize unit economics of customer acquisition and retention
Collaborate with marketing team on annual performance marketing planning and execution
Hire and develop a team of performance marketing professionals in the areas of acquisition and retention.
Who You Are:
Entrepreneurial and comfortable working in a fast-paced environment with the ability to focus
Strategic; but enjoy rolling up your sleeves and working in the business
Enjoy building and leading programs and teams
A self-starter
Detail-oriented and organized
Highly analytical
An out-of-the box thinker/problem solver
Requirements:
5+ years of relevant experience scaling paid media to drive revenue and customer growth at a D2C eCommerce company
Expertise in mentoring and managing a growth marketing team
Strong analytical and quantitative expertise in marketing platforms, attribution, and site analytics
Nature's Fusions/Vault Marketing OFFERS:
Innovative, high growth products that customers love
Competitive compensation including equity options
Comprehensive insurance benefits package including medical, dental, vision, and life insurance 401K
Track record of promoting and hiring internally
Startup environment with big opportunities for impact
Learning and Development funds to enhance and learn new skills
Tax Director - Private Companies
Salt Lake City, UT jobs
Industry/Sector Not Applicable Specialism Entrepreneurial & Private Business (EPB) - General Management Level Director A career within PwC Private will provide the opportunity to help private companies with a range of business advisory needs such as audit, tax compliance, and planning to help improve their operational efficiency and to free up time that can be spent focusing on business strategy. You'll have the opportunity to experience the entire business life cycle of a private company from inception to growth, maturity and transition. Our team helps our clients design and implement personal and customised service plans that are unique to privately owned entities, entrepreneurs, and high net worth individuals. You'll be assisting the team focus on key issues like wealth management, compliance, cash flow management, equity expansion, divestiture and exit strategies."
Our PwC Private teams help entrepreneurs, private business owners and family enterprises manage their ownership and growth at every stage, in a way that fits the needs of their business in today's changing global landscape.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
* Support team to disrupt, improve and evolve ways of working when necessary.
* Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
* Identify gaps in the market and spot opportunities to create value propositions.
* Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
* Create an environment where people and technology thrive together to accomplish more than they could apart.
* I promote and encourage others to value difference when working in diverse teams.
* Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
* Influence and facilitate the creation of long-term relationships which add value to the firm.
* Uphold the firm's code of ethics and business conduct.
The Opportunity
As part of the Tax Compliance team, you are expected to lead the creation and implementation of impactful private company services. As a Director you are expected to set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. This role is crucial in driving business growth, shaping client engagements, and mentoring the future leaders, maintaining PwC's reputation for quality, integrity, and inclusion.
Responsibilities
* Lead the creation and implementation of impactful private company services
* Set strategic direction and drive business development
* Oversee multiple projects and make significant decisions
* Maintain executive-level client relationships
* Shape client engagements to confirm business growth
* Mentor and develop future leaders
* Foster a culture of quality, integrity, and inclusion
* Assure compliance with professional and technical standards
What You Must Have
* Bachelor's Degree in Accounting
* 8 years of experience
* CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity
What Sets You Apart
* Demonstrating thought leader-level knowledge in tax impact assessment
* Applying in-depth understanding of tax compliance and consulting
* Demonstrating technical prowess with ASC740
* Identifying and addressing client needs
* Developing and sustaining client relationships
* Using networking, negotiation, and persuasion skills
* Preparing and presenting complex written and verbal resources
* Defining resource requirements, project workflow, budgets, billing, and collection
* Leading teams to generate a vision and establish direction
Travel Requirements
Up to 20%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $150,000 - $438,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
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