Patient Service Representative jobs at Coastal Pediatric Associates

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Take the next step in your career now, scroll down to read the full role description and make your application. Work Shift Various (United States of America) Wellstar Health System, a nationally recognized and physician-led healthcare organization, is seeking a Board-Certified or Board-Eligible Neurologist to join our team at the brand-new Wellstar Columbia County Hospital, opening Fall 2026 in Grovetown, Georgia. This is an exciting opportunity to be part of a new hospital and neurology service line, with the chance to influence care delivery, shape workflows, and practice in a brand-new, state-of-the-art facility. Position Overview Full-time, hospital-employed hybrid neurology position Provide consultative neurological care for hospitalized patients Collaborate with hospitalists, intensivists, and emergency department physicians Support acute stroke alerts and participate in stroke care protocols Opportunity to assist in development of neurology service lines and tele-neurology partnership. Qualifications MD/DO from an accredited institution Board Certified/Board Eligible in Neurology Eligibility for medical licensure in Georgia Stroke experience or vascular neurology training is a plus Excellent communication skills and a collaborative team mindset Why Wellstar Columbia County? Located just outside Augusta, Grovetown is one of the fastest-growing cities in Georgia, offering a family-friendly environment, top-rated schools, low cost of living, and access to urban and outdoor recreation. The new Wellstar Columbia County Hospital will be a cornerstone of healthcare innovation in the region. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. xevrcyc Remote working/work at home options are available for this role.

Envera Health has been repeatedly ranked as a top place to work. If you are passionate about helping people and looking for a career with a positive impact, then you are in the right place! We offer a high-reward bonus program, comprehensive benefits, multiple opportunities for growth, a supportive work environment, and a vibrant culture. We are seeking dependable candidates who are able to handle back-to-back calls with limited breaks throughout the day, as this is a high-volume inbound call position. Envera Health's Patient Access Coordinators work collaboratively with several health organizations & clinics to schedule patient appointments and provide patient support over the phone. Benefits (Full-Time): 14 Paid Days Off (4 personal days & 10 PTO days that accrue as you work) Paid Federal Holidays NEW Employee Bonus ($500*) Bonus Program (up to $400/month) Life Insurance and Long term disability insurance are provided at no cost A few different Health Insurance plan options 401k plan matching (5%) Patient Access Coordinator Responsibilities: Answer a high volume of calls a day using a multi-line phone. (75+ calls/shift - Non-stop Calls) Schedule appointments for multiple clinical sites according to client-specific protocols. Gather & input patient demographic and insurance information into the practice management system. Report complex clinical issues to the appropriate supervisor/client partner. Document call activity, outcomes, and other notes as needed in the client system. Work collaboratively with colleagues to meet the goals and objectives of the department. Assist callers and navigate them to the appropriate resources. Must meet attendance and performance standards. The starting wage for this entry-level position is: $16.00/per hour (non-negotiable), with the ability to obtain additional Monthly Bonuses based on attendance & performance. NEW EMPLOYEES: You will be eligible for a retention bonus of up to $500, subject to taxes and other applicable deductions, after 90 and 180 days of employment. Details and stipulations will be shared with you during Orientation. Required Qualifications: Customer/patient service skills Experience handling a high volume of inbound calls Excellent communication skills over the phone Strong Internet Speed & access to router via Ethernet Cord (Minimum speed: 20mbps Download & 6mbps Upload) Preferred Qualifications: 1+ Year(s) of experience with HIPAA and patient privacy requirements. 2+ Years of experience with medical terminology, EHR systems, and insurance processes. 2+ Years of experience in healthcare customer service or clinical support environments. 2+ Years of experience working in a call center EPIC System Ability to multi-task in a fast-paced environment with a high degree of attention to detail This is a work from home position. See application questions for the list of states we employ in. About Us: Envera Health is an engagement services partner committed to making healthcare better. Through our people, managed services, data and technology, Envera delivers an ecosystem of connectivity to strengthen health systems, drive growth, and deliver better, more connected and coordinated care. Our complete continuum of customized solutions support today's consumer demands by engaging and retaining patients to build relationships that last. Our people are authentic, courageous, innovative, principled, empathetic and entrepreneurial. Our Values: Truth, Collaboration, Joy, Humanity, Performance, Accountability Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following physical demands are representative of those that must be met by an associate to successfully perform the essential functions of this job: Ability to sit, use hands and fingers, reach with hands and arms, and talk or hear Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Ability to stand, walk, climb or balance; stoop, kneel, crouch, or crawl; and lift up to 10 pounds (occasionally)

Job Description SouthCoast Health is looking for a Full-Time Patient Representative for our Chatham Center Location SouthCoast Health is seeking a Full-Time Patient Representative to join our Chatham Center Location. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience. Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance. DFW, EEO, MFDV

Job Description SouthCoast Health is looking for a Full-Time Patient Representative for our Eisenhower Location SouthCoast Health is seeking a Full-Time Patient Representative to join our Imaging Department. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience. Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance. DFW, EEO, MFDV

Job Description SouthCoast Health is looking for a Full-Time Patient Representative for our Cardiology Department SouthCoast Health is seeking a Full-Time Patient Representative to join our Cardiology office. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience. Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance. DFW, EEO, MFDV

The Patient Access Rep is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of service. ESSENTIAL DUTIES AND RESPONSIBILITIES * Greets, welcomes, and expidites patients as they check in while keeping staff and patients abreast of any delays * Instructs new patients on completion of consent to treat forms, explains insurance benefit information, MRI patient information forms (if applicable), and makes any necessary corrections to the patients account * Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork, and payment logs) * Verifies rehabilitation benefits and documents benefits on paper and into computer system * Explains financial requirements to the patient and collects time of service deductible, co-pays and/or co-insurance, and any outstanding balance for rehab or MRI (if applicable) * Communication with workers compensation for authorization of rehabilitation visits and documents on paper and into computer system * Enters charge details for each patient per billing guidelines for worker's compensation and MVA patients * Schedules new patient and follow up patient appointments with the appropriate rehabilitation clinician * Communicates with the patients in the lobby if clinician or MRI (if applicable) is running behind schedule * Communicates with all patients who no-show and notifies adjuster of any no-show by a worker's compensation patient * Reconciles change drawer/petty cash * Other duties as assigned NON-ESSENTIAL DUTIES AND RESPONSIBILITIES * Keeps front desk and lobby clean and organized. * Assist with back office duties: cleaning, laundry, organization as needed Requirements Requirements QUALIFICATIONS EDUCATION AND EXPERIENCE * High School diploma or equivalent * One year of experience in customer service or reception, preferably in a health care environment. SKILLS/ABILITIES * Utilize fuctions of a multi-line phone system * Basic Computer skills * Strong customer service * Ability to communicate clearly and concisely in all written and oral communications, including email. * Strong organizational skills with great attention to detail * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to multitask * Demonstrated conflict management skills PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position require a medium physical demand level. Ability to occasionally lift up to 50 pounds maximum, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of neligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

Job DescriptionDescription: 24-28 per week Once the provider and clinical staff has completed the patient visit, the patient is ready for check out.The Checkout Specialist works in a fast-paced environment, providing outstanding customer service to all patients. General duties include insurance benefit review with the patient, collection of time of service balances and past due balances.ESSENTIAL DUTIES AND RESPONSIBILITIES Reviews services received by patients, checking to make sure that all services rendered have been recorded correctly Enters charges / approves claim creations in the EMR system at Check-Out Submits appropriate claims for Real Time Adjudication Works “Day End Review” report and designated Tier-based HOLD Claim Worklist(s) on a daily basis Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment Collect monies owed, to include co-pays, outstanding balances, and time of service collections Posts monies and produces a receipt for the patient Answers straightforward billing questions Reconcile payment batch in EMR systems Follows site-specific end-of-day duties Requirements: QUALIFICATIONS 1+ years of medical office experience Intermediate computer skills Basic CPT and ICD-10 coding knowledge Knowledge of billing procedures PHYSICAL DEMANDSWhile performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

24-28 per week Once the provider and clinical staff has completed the patient visit, the patient is ready for check out.The Checkout Specialist works in a fast-paced environment, providing outstanding customer service to all patients. General duties include insurance benefit review with the patient, collection of time of service balances and past due balances.ESSENTIAL DUTIES AND RESPONSIBILITIES * Reviews services received by patients, checking to make sure that all services rendered have been recorded correctly * Enters charges / approves claim creations in the EMR system at Check-Out * Submits appropriate claims for Real Time Adjudication * Works "Day End Review" report and designated Tier-based HOLD Claim Worklist(s) on a daily basis * Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment * Collect monies owed, to include co-pays, outstanding balances, and time of service collections * Posts monies and produces a receipt for the patient * Answers straightforward billing questions * Reconcile payment batch in EMR systems * Follows site-specific end-of-day duties Requirements QUALIFICATIONS * 1+ years of medical office experience * Intermediate computer skills * Basic CPT and ICD-10 coding knowledge * Knowledge of billing procedures PHYSICAL DEMANDSWhile performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift, push and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

Job Details HAMILTON MEDICAL CENTER - DALTON, GA Full Time Varies ClericalDescription Hours: Saturday - Sunday 10AM - 10PM, Friday 8AM - 8PM Provides accurate and skilled interpretations to help facilitate successful delivery of healthcare services to Spanish speaking patients and guests. Acts as a liaison between patients, their families and healthcare staff assuring that every effort is made to meet individual needs. Qualifications JOB QUALIFICATIONS Education: Undergraduate degree preferred, High School diploma required. Licensure/Certification: Certification of completion of an accredited medical interpretation training course (such as Bridging the Gap) completed within 6 months of hire. Experience: Hospital experience preferred. Knowledge of medical terminology preferred. Skills: Fluency in English and Spanish required. Familiar with diversity of cultural and socio-economic backgrounds. Excellent interpersonal and communication skills. High level of customer service and positive approach required. Good problem solving and decision making skills necessary. Position requires highly motivated individual willing to work independently without supervision. Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance

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Benefits: Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources FUNCTIONS: Under general supervision of the Practice Manager, the Front Desk Support Specialist performs a variety of nonclinical duties in support of the healthcare practice following established methods and procedures involving some independent judgment and latitude in carrying out tasks such as appointment scheduling, patient registration, point-of-service payment collection, and other patient inquiry and problem resolution. Provide courteous, unbiased, and professional service to patients and assist other clinic staff as required. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures. RESPONSIBILITIESGreet patients as they arrive at the front desk; determine the reason(s) for patient visits to the center; direct in accordance with office procedures for check-in, scheduling, or walk-in. Checks in patients by verifying and/or updating demographic, insurance, and registration information in accordance with established policies and procedures. Facilitates the scheduling, canceling, and rescheduling of patient appointments and communicates changes to staff as needed. Assist with registration and scheduling appointments at health fairs, outreach programs, and other offsite events. Coordinates with back-office staff to ensure the timely and efficient flow of patients to the providers; Serves as call center personnel by answering calls, forwarding calls, making reminder calls to patients; and taking messages as appropriate for executive staff; Register and create EHR charts for new patients: assist patients in the completion of necessary forms and consents; review patients' intake forms to ensure completeness; Scan patient documents into the EHR system; process inter-office documents and prepare for the clinical department. Communicate with medical professionals and insurance company personnel to expedite patient eligibility into the program and verify patient insurance coverage before patient appointments to determine eligibility. Verify household income information, Medicaid/managed care eligibility, and selection of HCC as a primary care provider, when applicable; Request and record all co-payments, and any monies past due; safeguard cash and checks from collected payments; Assure accurate and timely performance of end-of-day and other processing as required; balance cash and credit card transactions at the end of the day; Prepare new patient packets for next-day clinic; Responsible for ensuring the supply of needed forms and receipt books are on hand; Cleans Lobby, and front waiting area when needed; Perform other duties as assigned. Qualifications: Education High school diploma/GED; two years' experience in a medical office or other healthcare setting preferred, customer service experience a must. Experience A minimum of two years experience in a medical office or other healthcare setting is preferred, customer service experience is a must. Knowledge, Skills, and Abilities Requires thorough knowledge of company operations, policies, and procedures; Knowledge of Working knowledge of Microsoft Office Applications: Word, Excel, and Outlook; must have strong data entry skills; Maintains positive behaviors, communications, and other outward expressions regarding HEAL. Maintains positive, constructive, cooperative, and professional working relationships with coworkers Ability to exercise good judgment in evaluating situations and making decisions. Ability to use tact and sensitivity to timing in personal transactions. Compensation: $18.00 - $20.00 per hour HEALing Community Center Since 2013, HEALing Community Center has been serving families and individuals who have historically experienced limited access to healthcare. As a federally qualified health center (FQHC) with several locations in the metro Atlanta area, we provide quality and compassionate healthcare services to many diverse communities. Our team works to address any economic, language, cultural, and geographic barriers to produce excellent patient outcomes. Head Start HEALing Community Center is a proud supporter of the Head Start program. We operate a mobile exam service in partnership with 31 YMCA and Atlanta Public School (APS) locations across Fulton and DeKalb counties. As a partner, we provide health screenings (physical, dental, hearing and vision) for preschoolers, ranging in age from 18 months to five years old who are uninsured or on Medicaid. As part of the program, we complete exam forms needed for school attendance, such as 3300s and Child Health Records.

Job DescriptionBenefits: Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources FUNCTIONS: Under general supervision of the Practice Manager, the Front Desk Support Specialist performs a variety of nonclinical duties in support of the healthcare practice following established methods and procedures involving some independent judgment and latitude in carrying out tasks such as appointment scheduling, patient registration, point-of-service payment collection, and other patient inquiry and problem resolution. Provide courteous, unbiased, and professional service to patients and assist other clinic staff as required. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures. RESPONSIBILITIES Greet patients as they arrive at the front desk; determine the reason(s) for patient visits to the center; direct in accordance with office procedures for check-in, scheduling, or walk-in. Checks in patients by verifying and/or updating demographic, insurance, and registration information in accordance with established policies and procedures. Facilitates the scheduling, canceling, and rescheduling of patient appointments and communicates changes to staff as needed. Assist with registration and scheduling appointments at health fairs, outreach programs, and other offsite events. Coordinates with back-office staff to ensure the timely and efficient flow of patients to the providers; Serves as call center personnel by answering calls, forwarding calls, making reminder calls to patients; and taking messages as appropriate for executive staff; Register and create EHR charts for new patients: assist patients in the completion of necessary forms and consents; review patients intake forms to ensure completeness; Scan patient documents into the EHR system; process inter-office documents and prepare for the clinical department. Communicate with medical professionals and insurance company personnel to expedite patient eligibility into the program and verify patient insurance coverage before patient appointments to determine eligibility. Verify household income information, Medicaid/managed care eligibility, and selection of HCC as a primary care provider, when applicable; Request and record all co-payments, and any monies past due; safeguard cash and checks from collected payments; Assure accurate and timely performance of end-of-day and other processing as required; balance cash and credit card transactions at the end of the day; Prepare new patient packets for next-day clinic; Responsible for ensuring the supply of needed forms and receipt books are on hand; Cleans Lobby, and front waiting area when needed; Perform other duties as assigned. Qualifications: Education High school diploma/GED; two years experience in a medical office or other healthcare setting preferred, customer service experience a must. Experience A minimum of two years experience in a medical office or other healthcare setting is preferred, customer service experience is a must. Knowledge, Skills, and Abilities Requires thorough knowledge of company operations, policies, and procedures; Knowledge of Working knowledge of Microsoft Office Applications: Word, Excel, and Outlook; must have strong data entry skills; Maintains positive behaviors, communications, and other outward expressions regarding HEAL. Maintains positive, constructive, cooperative, and professional working relationships with coworkers Ability to exercise good judgment in evaluating situations and making decisions. Ability to use tact and sensitivity to timing in personal transactions.

Friday-Monday 6 hours per day (Friday and Monday 10a-4:30p ---Saturday and Sunday 2p-8:30pm this will set schedule) Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. Responsibilities Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient's problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources. Qualifications Education H.S. Diploma or General Education Degree (GED) Required Associate's Degree with an emphasis in Social and Behavioral Science or Public Relations related field Preferred Work Experience 1 year of experience in customer service, preferably in a healthcare environment Required Experience working with complex customer service situations Preferred Licenses and Certifications None Required Business Unit : Company Name Piedmont Augusta Hospital

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. The role will function as a lead for the surgery scheduler team. Will supervise surgery schedulers and provide practice leadership and oversite for the surgery scheduling role. Help to develop relationships and partnerships as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices. Requires specific knowledge of all clinical service lines for the operating rooms at all Northside surgical locations or any affiliated Outpatient Surgery Center. Additional skills required include typing, experience using computerized documentation systems, strong customer service and problem solving. REQUIRED: 1. Associate's degree in Information Systems, Business Administration, Nursing or related field OR Five (5) years previous medical related clerical experience. 2. Demonstrates high level proficiency in the following software packages or equivalent: 3. Microsoft Office (Word, Excel, PowerPoint, Access) 4. Highly developed interpersonal, facilitation, verbal communication, and written communication skills. 5. Must possess problem solving skills 6. Must possess excellent communication, organization, and interpersonal skills. 7. Ability to plan time effectively, balance multiple tasks, and execute projects to completion. 8. Demonstrated knowledge of Medical terminology 9. Ability to type 40 words per minute PREFERRED: 1. Bachelor's degree or Advanced Degree in Information Systems, Business Administration, Nursing or related field 2. Clinical certification in Athletic Training, Medical Assistant, or equivalent; or 3 years' experience in surgery scheduling and precertification. 3. Required experience with surgery scheduling and insurance authorization. 4. Previous experience in hospital/medical office scheduling environment. 5. Demonstrated knowledge and skill in the use of a computerized scheduling system 6. Experience interfacing with physician offices, other organization departments, and third party payers. 7. Demonstrated ability to effectively communicate with individuals in all levels of responsibility. 8. Ability to work independently.

Job Description Essential Job Responsibilities: Maintains and controls an assigned section of patient accounts. Reviews files daily and checks final amounts for accuracy and completeness, verifies and edits patient demographic and insurance information prior to claims submission. Ensures the accuracy of accounting for all accounts. Records late charges on patient accounts for appropriate logs. Enters required UB92 and/or physician billing 1500 information, or other pertinent information not in the system for electronic transmission of insurance claims. Prepares and submits claims to carriers and intermediaries within 24 hours after all information is available for billing. Monitors accounts for trace follow-up to insurance company and/or employer when necessary. Processes and responds to correspondence from patients, insurance companies or third parties regarding insurance benefits, unpaid claims, and account balances. Contacts patient account guarantors by telephone or mail to secure contracts or collection of payments. Assists with the process of filing liens, garnishments or initiates other legal action to remedy unpaid accounts. Reviews accounts record and ensures that collection letters are sent, and debtors are contacted according to established hospital policy. Monitors collection agency reports and remittances for accuracy. Follows established procedures for collecting NFS check returns. Resolves payment problems with patients and third-party payers. Reviews account status for referral to outside collection agencies prior to write off. Deposits daily receipts with Business Office Accounts Receivable staff and ensures cash funds are reconciled. Ensures the effective billing for accounts queued in other web-based software (eSolutions, etc.) and other billing solutions (Allscripts, etc.) or other various billing applications. Serves as a back-up for the Hospital Financial Counselor/Business Office Cashier. Prepares reports or statistics as required. Ensures that accounting entries are made according to generally accepted accounting principles and CRHS policy. Complies with all CRHS privacy policies and procedures including those implementing the HIPAA Privacy rule. Attends in-service training, education programs and meetings as required or directed. Adheres to established CRHS and departmental policies, procedures and objectives for quality assurance, safety, environmental, and infection control. Performs other related job duties as assigned

Full-time Description Under the general direction of the Director of Surgical Services, the Surgical Services Scheduling Specialist will schedule surgeries, perform patient tracking, input & maintain statistics for the Performance Improvement Program, perform other administrative department duties and assist in the smooth operation of the department in accordance with TJC, federal, state, and local guidelines, organizational and departmental policies, and procedures. Communicates with medical staff, other departments, and outside agencies while maintaining confidentiality. Position requires self-motivation, creativity, and capabilities to function in a semi-autonomous role within a fast paced and dynamic environment. STANDARDS OF PERFORMANCE Ensures adherence to proper infection control, OSHA and safety standards. Responsible for scheduling and coordinating surgeries and IV infusions. Will pre-register patients for surgery and IV infusions. Perform Pre-cert for procedures with insurance companies. Maintain the surgical services logbook. Maintain and report surgical services statistics. Complete the weekly flash report. Scan patient charts post-op. Perform patient tracking. Review charge capture review. Maintain and report PI data. Manage post-op call log and report findings. Answer the telephone promptly and courteously. Fax reports to physicians. Properly distribute reports. Notify department manager of any equipment or supply needs. Participate in continuing education. Notify the department manager or safety officer of any patient safety concerns, e.g. sanitation, equipment safety, chemical spills. Other duties as assigned, needed, requested, or required. CONDITIONS OF EMPLOYMENT All information is subject to verification. False answers or omissions of information on application materials or inability to meet conditions of employment may be grounds for withdrawal of an offer of employment, or dismissal after being employed. All Employees are to be COVID-19 Vaccinated or approved for a Religious or Health Exemption. All employees must be screened daily at COVID-19 screening stations (ER entrance and Therapy entrance) prior to the start of shift and comply with mandatory face masking. All employees are required to successfully complete criminal background check and or fingerprint background check if applicable for the position. All employees must possess and maintain a valid and active incumbent Georgia Licensure and or certification based on Job description eligibility requirements. All employees must comply with EHS drugfree workplace policy and successfully pass pre-employment and post-employment drug screening requirements. All employees must wear proper PPE based on their designated Job Title: Materials Management, Environmental Services, and Maintenance staff must wear back brace while lifting anything 25 pounds or higher. Care Center direct resident care staff must wear a back brace and gait belt at all times while on duty. Clinical staff are required to wear proper PPE designated to their function and duties. All employees are required to identify a financial institution for direct deposit of pay before the start of employment and during employment tenure. Requirements Minimum Level of Education: Education level equivalent to completion of High School. Formal Training: Management skills with experience in planning, organizing, implementing, facilitating, interviewing, counseling, and verbal and written communications. Licensure, Certification, Registration: None Required. Work Experience: Two years of general office work is preferred, six months of medical office experience preferred.

The Insurance Verification Specialist is responsible for verifying patient insurance coverage, benefits, and eligibility to ensure accurate billing and reimbursement. This role is essential to the admissions process, confirming financial responsibility and communicating coverage details to patients and internal teams. The Insurance Verification Specialist upholds the philosophy, goals, and objectives of Hospice Savannah and consistently demonstrates the organization's core values and commitment to service excellence. Core Values: The Insurance Verification Specialist is expected to model Hospice Savannah's corporate values: Excellence - I bring my best every day. Accountability - I take responsibility for my own performance. Compassion - I impact life's most sacred moments. Teamwork - I can't do my job without you. Stewardship - What I do today ensures tomorrow. Qualifications Qualifications: High school diploma or equivalent required; associate or bachelor's degree preferred. Minimum of 3 years of experience in insurance verification, medical billing, or healthcare admissions. Knowledge of ICD-10 coding. Strong understanding of commercial insurance, Medicare, Medicaid, and managed care plans. Proficiency in EMR systems and insurance portals; Microsoft Word, Excel, and Outlook. Excellent verbal and written communication and customer service skills. Strong time management, analytical, and critical thinking skills. Ability to interact professionally with staff, patients, families, physicians, insurers, and community partners. Must have access to a personal vehicle and an operable cell phone. Detail-oriented with strong organizational skills. Ability to work independently and collaboratively in a fast-paced environment. Physical Demands: Moderate visual concentration, reading, and computer usage. Ability to lift up to 20 lbs. using proper body mechanics. Mobility to bend, twist, and stoop for filing and general office tasks. Ability to sit for extended periods at a computer. Daily contact with patients, families, medical staff, and vendors requiring excellent communication and professionalism. Work Environment: General schedule: Monday, Wednesday, and Friday, 8:30 AM - 5:00 PM. Flexibility to work additional days/hours as needed. May encounter stressful situations related to end-of-life care. Potential exposure to infectious diseases; standard precautions required. Occasionally travel to locations within Hospice Savannah and surrounding counties using a personal vehicle.