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Case Manager jobs at Cocoon House - 206 jobs

  • Youth Housing Support Staff

    Cocoon House 3.7company rating

    Case manager job at Cocoon House

    At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As a Youth Housing Support Staff, internally referred to as a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett and Emergency Shelter located in Monroe. Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you. Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. Youth Housing Support Staff Duties & Responsibilities: Full-Time, Part-Time, On-Call/Relief Hours Available | On-site in Everett & Monroe locations Both programs are 24/7 and have three shifts. Please note that certain shifts may not be available at the time you apply for the role. Those set shifts are: Day - 8:00am to 4:00pm Swing - 3:30pm to 11:30pm Overnight -11:00pm to 8:30am Starting Wages: $21-23/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork Must have weekend availability Build supportive relationship with youth and staff with a positive and collaborative approach. Maintain and model healthy and safe boundaries with youth. Accept a variety of lifestyles, behaviors, and cultural and spiritual practices. Assess emergency situations, gather pertinent information, and provide proper support. Follow mandating reporting and licensing policies and procedures. De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work. Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping. Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information. Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff. Assisting, demonstrating, and teaching youth household tasks. Maintain cleanliness of facilities. Provide meals including grocery shopping, planning, and cooking. Arrange appointments, fill prescriptions, and dispense medication for youth. Communicate with other providers to assure youth are following through with their commitments. Respond to community calls, drop-ins, and referrals with appropriate information and directions. Participate in enrichment activities programming and planning with fellow staff. Provide information and directions for off-site services to youth. Transport youth to appointments as needed. Benefits: Medical, Dental, and Vision health options with employer contribution* 403(b) retirement plan with agency match* 21 days PTO accrual in first year* 10 agency-recognized holidays Multilingual pay differential opportunities Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings * Benefits available for qualifying part-time and full-time employee statuses Requirements General: High school diploma/GED or high school equivalency Must be 21 years of age or older 6 months minimum of experience working with youth Must attend weekly team meeting and bi-weekly supervision DCYF background clearance Acceptable driver's abstract with no more than 2 violations within last 3 years Possess a valid driver's license, auto insurance, and reliable transportation Physical: Ability to effectively communicate with all internal and external clients Be able to hear voices and alarms. Ability to read and comprehend a variety of materials Ability to operate phone, computer, and record information for files and logs Must be able to lift up to 50 Ibs Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency. Go up and down stairs Salary Description $21-$23/hr
    $21-23 hourly 28d ago
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  • COD Case Manager III

    Catholic Community Services of Western Washington 4.2company rating

    Seattle, WA jobs

    Full-time position starting at $31.50 - $35.04/hr (D.O.E) with COMPETITIVE BENEFITS INCLUDE: * Medical, Dental, Vision, Life Insurance and Long-Term Disability * Health Savings Account and Flexible Spending Account * Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday * CCS/CHS 403(b) Employee Saving Plan * Employee assistance program WHO WE ARE: Catholic Community Services' Counseling, Recovery & Wellness (CReW) Program is a licensed community mental health and substance use disorder treatment program and provider of the King County Integrated Care Network (KC-ICN). Our collaborative team focuses on serving adults with mental illness and/or substance use disorders to help improve the quality of life for our clients and our great community. Services offered utilize Harm Reduction and Recovery principles, with an emphasis on building collaborative relationships with the persons served as the first step towards lasting engagement in treatment. Range of services includes diagnostic assessments, individual therapy, peer support, case management, group counseling, skills training, care coordination, medication management, and psychoeducation. Our team was created out of the need for onsite supportive services in our agency housing program and we adapt our services to best fit the unique needs of our clients in a variety of locations within Seattle downtown and greater King County. CReW is committed to creating a welcoming and inclusive workplace and is proud to be an equal opportunity employer. Candidates from all walks of life are strongly encouraged to apply. POSITION SUMMARY: The COD Counselor works independently and as part of a team to provide outreach, engagement and ongoing case management services to adults with both mental health and substance use disorders, including those that are homeless and have comorbid physical health conditions. Work occurs in a variety of settings, including housing sites, shelters, the streets and other community locations. WHAT WE OFFER: As a full-time position (40 hrs/week), employees are eligible for medical, dental & vision insurance coverage, pension and 403(b) plans. CCS also offers optional enrollment in supplemental cancer insurance, hospitalization and critical illness insurance. Employees accrue generous amounts of sick time and paid vacation, in addition to 13 paid holidays annually. Licensure supervision is available (LICSW, LMHC, LMFT) for applicable employees, as well as oversight, if needed, for first 50 clinical hours required for a SUDPT credential. Hybrid remote work schedules may be possible depending upon primary locations, caseload served, and team schedules. Responsibilities POSITION RESPONSIBILITIES: Outreach and Engagement: * Outreach and engage individuals living in homelessness at CCS shelter and housing programs, accomplished by a routine presence in the milieu with clients and coordination with shelter staff. * Provide crisis de-escalation and risk assessment for clients as needed. Advocate with Emergency Responders, King County Designated Crisis Responders, Detox and Drug and Alcohol Involuntary Treatment Services when more intensive services are needed. * Provide crisis de-escalation and risk assessments for residents as needed. Advocate with Seattle Police Department, County Designated Mental Health Professionals and Involuntary Treatment Services when more intensive services are needed. * Provide consultation and support to staff and clients in developing Trauma-Informed and Harm Reduction interventions that reduce risks of clients' harm to self or others when experiencing an increase in behavioral health symptoms. Clinical Assessment and Intervention: * As needed, complete trauma informed biopsychosocial assessments for individuals enrolling in CReW Substance Use services to determine client strengths and needs to create a diagnostic picture. * Assist CReW intake specialist with completing MH and COD assessments with clients seeking ongoing care * Provide and/or facilitate a range of therapeutic responses and interventions, including case management, psychotherapy, trauma processing and/or skills training, intended to support the overall recovery of the individual. * Plan interventions collaboratively with treatment teams, focusing on a non-judgmental and strengths-based approach. * Identify the needs, barriers, and strengths of residents to develop bi-annual treatment plans and document interactions in routine case notes that reflect progress in relation to the treatment plan. * Participate in psychiatric consultation, staffing, and supervision. * Facilitate support groups that focus on a range of topics, some of which include: activities of daily living skills, housing transitions, social skills, grief and loss support, concepts of recovery, education and health resources, or others. Case Management: * Assess client needs and required level of services, identify community resources to meet those needs, facilitate clients' access to services, and advocate for them on a continuing basis. Such needs may include accessing housing, financial and health benefits, primary health care, mental health treatment, substance use counseling, chore service, protective payees, transportation, food access, and legal services. * Assist clients with locating resources and services for affordable housing, as well as offer assistance with the move-in and transition process via skills training and advocacy with landlords to promote long-term stability. * Provide and/or arrange necessary crisis response and stabilization services. Respond to crises in a prompt, effective and collaborative manner. * Seek clinical consultation as needed to insure quality of care for clients; participate in clinical review and case conferences for clients on caseload. * Develop and maintain cooperative relationships with current internal and external programs providing services for people who are homeless or who have mental health or substance use disorders. * Collaborate closely with staff in other agencies or programs such as housing, clinical, medical care to help coordinate care and ensure housing, medical, financial or emotional stability. * Represent the CReW program in a variety of settings to build awareness and develop community partners in coordinating new client referrals. * Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance review when assigned. * Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area). * Comply with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms). JOB CONDITIONS: COVID Statement: Due to the nature to engage individuals who are living in homelessness, some field based and site based work is required. CCS provides various levels of Personal Protective Equipment (PPE) to staff and to clients. CCS requires that all staff and clients follow safety protocols around masking, distancing and sanitation as directed by local and state governments as well as recommended Public Health guidance. This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions, interactions with angry persons, and exposure to computers. Qualifications WHAT WE'RE SEEKING IN A CANDIDATE: 1. A Bachelor's Degree in social work, psychology, or relevant social science. 2. Substance Use Disorder Professional or Trainee Certification (formerly, CDP/T) credential from WA Department of Health, or, ability to obtain credential within 60 days from hire 3. One year direct services experience with vulnerable populations including people in homelessness, with mental illnesses or substance use disorders. 4. Excellent oral and written communication skills. 5. Basic computer skills with ability to maintain up to date and meticulous records. 6. Ability to work independently as well as in a team environment, allowing for flexibility in role development and working as part of a multidisciplinary program. 7. Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services. 8. Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area). 9. Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms). 10. Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. 11. Criminal history background checks are required prior to employment. Preferred: If SUDPT, first 50 hours of supervised face to face clinical experience completed. Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors. Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position. Options
    $31.5-35 hourly 18h ago
  • Case Manager - Adult Literacy Education

    East Side House Settlement 3.5company rating

    New York, NY jobs

    Case Manager FLSA-Classification Non-Exempt Salary Range $45,000 annually Reports To Senior Director of Community Schools Program Adult Literacy Education (ALE) Summary/ Objective East Side House Settlement (ESH) is a community resource in the South Bronx. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and the communities. We seek a dynamic, hard-working, and creative team-player who shares our passion for providing exceptional services to children and families. Under the supervision of the Senior Director of Community Schools, the Case Manager will be key in the Community School and Workforce staff inter-disciplinary team whose purpose is to provide comprehensive educational and social emotional supports that enable participants to meet their learning, educational and employment goals. A primary focus for the Case Manager is to support our ALE participants throughout their process in the Test of Adult Basic Education (TABE) and Workforce services. The Case Manager will communicate effectively with the Senior Director of Community Schools and Workforce team to coordinate student intake and interviews, tutoring and all other wrap around services needed for participants, who are enrolled in various classes, to succeed. Essential Functions Duties and responsibilities include, but are not limited to: Manage a caseload of approximately 50-100 participants per year; divided by cohorts. Maintain ongoing contact with participants on caseload at all phases of the ALE program to track progress; meet individually at least twice per course with every adult participant. Conduct daily attendance outreach and refer participants to support services as needed. Maintain consistent communication with the Instructors and Career Development Specialists to ensure participants career goals are met. Conduct one-on-one and small group counseling sessions with participants that support their academic, career and personal goals. Work as part of an interdisciplinary team with Instructors, Career Development Specialists, and Education and Employment Services Managers in providing onsite/co-location services. Build and maintain Google shared database with case load of participants to track participant progress through career and education goal plans. Participate in relevant departmental meetings, training, case conferences, workshops and other on/off site events. Assist the program management staff in recruiting, interviewing, and maintaining participant records for each cohort of ALE. Consult with teachers and provide feedback to participants on academic performance using a biweekly assessment. Refer participants to academic and support services as needed. Attend administrative meetings, program trainings, and staff development. Educating participants and families about post-secondary options, colleges, the college admissions process, trends, procedures, and testing; advising participants and families as they go through the process and helping participants and families aspire realistically and choose wisely. Arrange monthly on-site/co-location family literacy events, special events, and extracurricular activities. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Supervisory Responsibility The role has no supervisory responsibilities. Remote Work ESH has determined that zero (0%) of this position can be remote due to COVID-19. Subject to change as public health conditions evolve. Work Environment Corporate casual. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel Moderate travel is expected for this position. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. This is generally a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Reasonable accommodations that allow a candidate to meet the requirements of the position will be considered. Position Type/Expected Hours of Work This role is a full-time position (35 hours) expected to generally work through Monday through Friday, 9:00am to 5:00pm, and 11:00am to 7:00pm some days. Some weekends and evenings may be required. Workdays/hours subject to change based on ESH's needs. To Apply To be considered for a position with East Side House, visit our website: ************************************** We are an Equal Opportunity Employer AAP/EEO Statement ESH encourages people with disabilities, minorities, veterans and women to apply. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Qualifications Education & Experience Requirements Experience capturing and maintaining data. Ability to form strong relationships with adult participants (25+) and stakeholders. Excellent organizational, verbal, and written communication skills. Flexible, ability to work under pressure, and highly motivated to build successful outcomes. Strong computer skills and technological experience including Microsoft Office (Word, Teams, etc.) Google Suite (Google Classroom, Docs, and Sheets) and similar programs Required Clearances COVID- 19 Vaccine - As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain vaccination before their start date. Competencies Serve as an ambassador for ESH/ALE, demonstrating our mission and values positively and professionally and acting as a role model for our adult participants. Always demonstrate professionalism and accountability. Contribute to the development and sustainability of ALE, Proactive and willing to help where and when needed. Exemplify a commitment to collaboration, teamwork, and partnerships. Take the initiative to analyze and solve problems. Excellent customer Service
    $45k yearly 19d ago
  • Case Manager - FT (HEN_Homeless Prevention)

    Catholic Community Services of Western Washington 4.2company rating

    Seattle, WA jobs

    Catholic Community Services of Western Washington and the Archdiocesan Housing Authority (doing business as Catholic Housing Services and Coordinated Care Agency) are outreaches of the Catholic Church in Western Washington. Rooted in the Gospel message of love and hope, we recognize the sacredness and dignity of every human person. Our focus is on those individuals, children, families, and communities struggling with poverty and the effects of intolerance and racism. The Housing and Essential Needs (HEN) program at Catholic Community Services (CCS) provides rent and utility assistance, bus passes, and essential needs products to disabled adults who are experiencing housing instability. Over 4,000 people are currently being served by HEN King County through a staff of 50, with dozens of new people added onto a rental interest list every week. The program has Rental Assistance and Homeless Services case management teams, a team of resource specialists that respond to the HEN Resource Line, an ORCA Lift program that provides free annual bus passes, and an Essential Needs team that creates hundreds of health & hygiene bags each month. HEN is a statewide program, and eligibility is determined through DSHS. CCS has contracted with King County to deliver the services. The program operates out of the Randolph Carter Center (RCC) and Phoenix Center (Phoenix) in central Seattle as well as CCS family center in Kent. How YOU can make a difference: HEN Case Managers work with housed and unhoused adults to help them obtain and maintain stable housing during challenging times in their lives. They are part of either the Rental Assistance or Homeless Services team and are responsible for all aspects of participant services such as intakes and goal setting, working with landlords and paying rents, and maintaining accurate records in the Homeless Management Information System (HMIS). They work in partnership with other HEN teams to provide overall excellent customer service and support for our shared program participants. Case Managers work with HEN program participants who often have challenges related to physical health, mental health, or substance use, and often are elderly or speak a language other than English. They also work with a diverse team of staff who are based out of three locations throughout King County. Strong candidates must have patience, and the comfort and ability to communicate effectively both in person and remotely to a variety of people. They must also be able to work well independently with little supervision. This position allows for one remote work day per week. If you are looking for meaningful work, make a tangible difference, and drive positive change, find out more at: ************************** Benefits & Compensation This is a Full-time, 40-hour position starting at $26.22 - 29.17/hr (D.O.E) with a competitive benefits package: * Medical, Dental, Vision, Life Insurance and Long-Term Disability * Health Savings Account (HSA) and Flexible Spending Account (FSA) * Generous paid time off (PTO), paid sick time, 15 days of paid vacations * 12 days of paid holidays, plus one (1) personal holiday * CCS/AHA 403(b) Employee Savings Plan * Employee Assistance Program (EAP) Responsibilities Participant Services * Meet with participants to conduct program intakes and assessments, obtain consents, and inform them of the program's policies. * Develop participant-led action plans for housing stability that covers the following life domains: income/employment, health, and housing. * Refer to supportive housing and employment programs as relevant * Gather housing and other relevant documentation and input data into the local HMIS system. * Routinely verify participant eligibility through an online Benefit Verification System. * Prepare rent, arrears, and utility bill payments. * Distribute Essential Need items (hygiene/cleaning) and arrange for free ORCA passes. * Schedule follow up meetings with participants to work on housing stability plan goals, and as necessary to help support participants with (primarily housing-related) needs. * Assist participants in navigating housing-related communications with landlords as well as through an eviction process. * Communicate with participants if they do not or no longer qualify for assistance. * Develop relationships with in-house resources and community partners and refer participants to other services as needed, such as for legal assistance. * Assist with the set up and distribution of a weekly essential needs bank. * Follow guidelines on confidentiality rights of participants and respect their privacy. * Engage language line assistance to support participants who speak languages other than English. General Program Responsibilities * Follow program policies and procedures, and ensure data security is maintained and records are kept in accordance with agency standards. * Attend required trainings such as de-escalation, trauma-informed care, diversity, equity and inclusion, and first aid/CPR. * Participate as a team member in staff and supervisory meetings. * Contribute to and support a positive, team-oriented, diverse, anti-racist work environment. * Support teammates when others are absent or need assistance. * Participate in advocacy on behalf of the program and other programs assisting disabled and low-income community members. * Maintain accurate record of hours worked and turn in timesheets on schedule. * Keep receipts for program-related purchases and turn in credit card reports as due. * Support with training new colleagues. * Conduct assigned projects to ensure data quality. * Perform other job-related duties as assigned. Job Conditions This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration. Physical and Mental Acuity Requirements The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Able to hear telephone rings, phone conversation and face-to-face conversation, door bells and emergency alarms. * Able to speak clearly in person and on the telephone. * Able to hand write legibly. * Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor living spaces and identify concerns that require staff response. * Able to sit for sustained periods of time. * Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations. * Mobility/dexterity of hands/arms to enable keying into a unit or other locked area as well as using computers and other office equipment. * Ability to prioritize multiple tasks, and to work independently and as a team member. * Ability to regularly lift and carry up to 20 pounds and occasionally up to 40 pounds. * Regularly able to perform duties as assigned. * Able to make independent decisions and apply sound judgment in performing job duties. Qualifications Minimum Qualifications * Associate's degree in social services or a related field, or commensurate experience in social services. * At least one year of experience in direct provision of social services, preferably with people experiencing housing instability. * Understanding of problems people experiencing housing instability often face, including poverty, substance use, mental health, domestic violence, and long-term homelessness. * Excellent written and oral communication. * Good office computer skills, with ability to maintain complex client records. * Ability to set priorities and work independently as well as on a team. * Commitment to social justice, anti-racism and to working within the mission, goals and objective of Catholic Community Services. * Ability to pass a background check. Preferred Qualifications * Bachelor's degree or higher in Social Work or a related field. * Fluency in second language that is spoken by a substantial number of HEN recipients. * Reliable vehicle and willingness to commute between offices. Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors. Catholic Community Services of Western Washington and the Archdiocesan Housing Authority (doing business as Catholic Housing is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position. EMPLOYEE/EMPLOYER PLEDGE: We will not tolerate attitudes, behaviors, or statements that alienate, offend, or injure any person associated with CCS because of their racial or ethnic origin. We will enable and support all efforts to become aware of and eliminate racism and racist behaviors within CCS and the broader community. We will take exceptional steps to identify and root out such biases, especially where there appear to be long standing, institutional patterns of unacceptable behavior or lack of performance. Options
    $26.2-29.2 hourly 18h ago
  • W&E - CASE MANAGER

    Community Services Consortium 3.3company rating

    Albany, OR jobs

    , NOT TO EXCEED TWO YEARS. SUPERVISION RECEIVED: Reports to and works under the general supervision of Operations Manager who assigns duties and reviews work for effectiveness according to established work standards. SUPERVISION EXERCISED: This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel. POSITION SUMMARY: Work with clients to develop individualized action plans with goals of self-sufficiency and/or increased stability. ESSENTIAL FUNCTIONS/ DUTIES & RESPONSIBILITIES The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform. Performs intake and assessment with potential clients to determine need for services. Identifies barriers preventing client from achieving self-sufficiency. Works with client to develop an individual assistance plan, while integrating and coordinating multiple services. Provides vocational, personal and family counseling to program participants. Maintains comprehensive, detailed case files and other required paperwork on each client as necessary. Manages client case load. Serves as client advocate and refers clients to other services as appropriate. Monitors and evaluates client's progress toward completion of assistance plan; amending and revising plan as necessary. Data entry into web-based management information system. Conducts home visits and assists individuals in achieving stability. Regular attendance and punctuality is a requirement of this position. Maintain a professional and courteous manner and an ability to work harmoniously with other employees, clients and the general public. Drive defensively to CSC office locations, client's residence and community partner locations as necessary. Follow agency personnel and safety procedures. Accepts and performs other work as assigned. QUALIFICATIONS & REQUIREMENTS EDUCATION AND EXPERIENCE: Baccalaureate degree from a four-year college or university in Social Science or related field and one year of experience in vocational or family counseling, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. MINIMUM REQUIRED QUALIFICATIONS: KNOWLEDGE, SKILL AND ABILITY: Thorough knowledge of counseling practices with emphasis on family counseling. Comprehensive knowledge of available social services. Ability to meet and develop professional working relationships with community partners. Communicate effectively, both orally and in writing. Behavior positively reflects on agency and workplace. Maintains confidentiality of client and agency information. Meet and develop good working relationships with community resources. Requires effective in-group and individual interpersonal skills. Read, analyze, and interpret general business reports, governmental regulations and other procedures or correspondence. Accurate data entry skills at a pace to keep up with work load. Proficient in the use of Microsoft Office Suite products. Clients receive services using a variety of methods; both remote and direct service with appropriate distancing measures. Therefore, should possess the flexibility and technical capabilities to function in a remote work environment as needed. SPECIAL REQUIREMENTS: Must pass a criminal history background investigation; however a conviction of a crime may not necessarily disqualify an individual from this classification. Valid Oregon Driver License with insurable driving record for business travel as required. WORK ENVIRONMENT/ WORKING CONDITIONS/ PHYSICAL DEMANDS The work environment and working conditions described here are representative of those that are typical of the job and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office working conditions. Typically exposed to office noises and interruptions such as printers, telephones, clients. In the performance of job duties, the employee is frequently required to sit; talk, see or hear; walk; use hands to; handle, or feel objects, or controls; and reach with hands and arms. Regularly required to stand and walk; and occasionally required to stoop, kneel, crouch, or crawl; climb or balance. On business travel you may encounter varying weather conditions. Exposure to client's homes that may be dusty, dirty, cluttered and have pets.
    $32k-41k yearly est. 14d ago
  • W&E - CASE MANAGER

    Community Services Consortium 3.3company rating

    Albany, OR jobs

    , NOT TO EXCEED TWO YEARS. SUPERVISION RECEIVED: Reports to and works under the general supervision of Operations Manager who assigns duties and reviews work for effectiveness according to established work standards. SUPERVISION EXERCISED: This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel. POSITION SUMMARY: Work with clients to develop individualized action plans with goals of self-sufficiency and/or increased stability. ESSENTIAL FUNCTIONS/ DUTIES & RESPONSIBILITIES The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform. Performs intake and assessment with potential clients to determine need for services. Identifies barriers preventing client from achieving self-sufficiency. Works with client to develop an individual assistance plan, while integrating and coordinating multiple services. Provides vocational, personal and family counseling to program participants. Maintains comprehensive, detailed case files and other required paperwork on each client as necessary. Manages client case load. Serves as client advocate and refers clients to other services as appropriate. Monitors and evaluates client's progress toward completion of assistance plan; amending and revising plan as necessary. Data entry into web-based management information system. Conducts home visits and assists individuals in achieving stability. Regular attendance and punctuality is a requirement of this position. Maintain a professional and courteous manner and an ability to work harmoniously with other employees, clients and the general public. Drive defensively to CSC office locations, client's residence and community partner locations as necessary. Follow agency personnel and safety procedures. Accepts and performs other work as assigned. QUALIFICATIONS & REQUIREMENTS EDUCATION AND EXPERIENCE: Baccalaureate degree from a four-year college or university in Social Science or related field and one year of experience in vocational or family counseling, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. MINIMUM REQUIRED QUALIFICATIONS: KNOWLEDGE, SKILL AND ABILITY: Thorough knowledge of counseling practices with emphasis on family counseling. Comprehensive knowledge of available social services. Ability to meet and develop professional working relationships with community partners. Communicate effectively, both orally and in writing. Behavior positively reflects on agency and workplace. Maintains confidentiality of client and agency information. Meet and develop good working relationships with community resources. Requires effective in-group and individual interpersonal skills. Read, analyze, and interpret general business reports, governmental regulations and other procedures or correspondence. Accurate data entry skills at a pace to keep up with work load. Proficient in the use of Microsoft Office Suite products. Clients receive services using a variety of methods; both remote and direct service with appropriate distancing measures. Therefore, should possess the flexibility and technical capabilities to function in a remote work environment as needed. SPECIAL REQUIREMENTS: Must pass a criminal history background investigation; however a conviction of a crime may not necessarily disqualify an individual from this classification. Valid Oregon Driver License with insurable driving record for business travel as required. WORK ENVIRONMENT/ WORKING CONDITIONS/ PHYSICAL DEMANDS The work environment and working conditions described here are representative of those that are typical of the job and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office working conditions. Typically exposed to office noises and interruptions such as printers, telephones, clients. In the performance of job duties, the employee is frequently required to sit; talk, see or hear; walk; use hands to; handle, or feel objects, or controls; and reach with hands and arms. Regularly required to stand and walk; and occasionally required to stoop, kneel, crouch, or crawl; climb or balance. On business travel you may encounter varying weather conditions. Exposure to client's homes that may be dusty, dirty, cluttered and have pets.
    $32k-41k yearly est. 14d ago
  • Home Base Case Manager (623)

    Boys & Girls Club Fox Valley 3.5company rating

    Menasha, WI jobs

    The Home Base Case Manager provides services and interventions to area youth and families experiencing challenges related to running away and/or homelessness or transience. This position is responsible for supporting the facilitation and delivery in all program areas; Care Packages, Case Management, Prevention and Awareness Education, Wellness Groups, Crisis Intervention/Hotline, and Outreach. Essential Job Functions Operations Adhere to Runaway & Homeless Youth (RHY) program legislation and funding requirements to implement, enhance, and/or strengthen strategies that provide RHY access to support services. Provide support that enhances safety, social and emotional well-being, self-sufficiency, and helps build permanence connections and positive social networks. Respond promptly to program referrals and maintain an active caseload, consistently meeting with clients. Perform hotline responsibilities and related tasks. Collaborate with school staff and other outside agencies to assess and meet youth needs. Establish and maintain strong collaborative relationships with schools, law enforcement, county human services, and other community-based social service agencies. Conduct Prevention Education and Outreach activities. Remain updated on community trends, data, and statistics as it relates to the RHY population. Collaborate with internal teams and departments to align goals and strategies and to foster a culture of cooperation and teamwork. Support and guide youth in developing skills to enhance their overall wellness (i.e. physical mental, emotional, independent living, etc.). Engage in continuous learning and contribute to the effective implementation of continuous improvement processes. Support the ethical use of data to make decisions in a timely and informed manner. Represent the organization to the community in a way that enhances the organization's profile, builds its reputation, supports its strategic priorities, and advances its mission. Contribute to operational goals and objectives that align with and advance the organization's strategic priorities. Support team development and performance, inclusive of but not limited to active listening, team-based learning, recognition, fun, and transparent communications. Strive to meet and surpass the expectations of youth, families, staff, volunteers, Board, funders, and other key stakeholders. Support the planning, implementation, execution, and evaluation of special projects. Focus efforts on promoting equity, engaging in trauma-informed and continuous improvement practices, and doing what is needed to help the communities the organization serves become great places for all children and youth to grow and thrive. Actively and substantially contribute to a healthy organizational culture characterized by the core elements of trust, inclusion, belonging, autonomy, position mastery, and purpose. Finish work by established deadlines within the framework of established guidelines and policies. Address issues and concerns in a professional, respectful, and courteous manner. Ensure records are up-to date, accurate, and organized. Prioritize and organize multiple tasks and responsibilities in a way that meets daily responsibilities while continuing to work toward longer-term objectives. Resource Development Work to understand how your actions and contributions to quality work and to maximization of resources enhance the organization's fundraising efforts and its overall financial health. Support fundraising, donor stewardship, and Board engagement activities. Safety and Risk Management Participate-in and conduct YFS Safety Checks as scheduled. Ensure current safety practices meet or exceed organizational requirements. Support the development and implementation of new or amended policies, practices, and processes that further mitigate and minimize safety risks. Talent Development Demonstrate a commitment to excellence, aligning your efforts with the organization's values, mission, strategic priorities, and policies. Participate in available coaching opportunities, regular one-on-one meetings with your supervisor, performance evaluations, and goal setting. Demonstrate a commitment to learning and development by following talent development requirements and creating and following a professional development plan. Other duties as assigned. Qualifications The Home Base Case Manager requires a majority combination of the following: Education and Experience Bachelor's degree in Social Work, Counseling, Criminal Justice Human Services, or related field. Experience working with and providing support services to individuals and/or groups of vulnerable youth. Experience in provision of Case Management. Experience measuring and meeting grant outcomes. Skills and Requirements Demonstrates passion and commitment to work with vulnerable populations of youth from diverse backgrounds, cultures, identities, and experiences. Knowledge of youth development, crisis intervention, strength-based interventions. Knowledge of community resources. Ability to work independently and as part of a team. Strong advocacy skills. Driver's license and access to a vehicle. Ability to work in a variety of settings and environments. Exceptional communication skills, with the ability to convey information in a timely, open, and clear manner. Reliable transportation. Knowledge of and ability to effectively use computers, software, and other technology tools. Ability to establish and maintain effective working relationships with others. Key Characteristics Is mission-driven and values-based. Demonstrates a growth mindset and a commitment to lifelong learning. Upholds a commitment to equity, while striving to be anti-racist and respectful of cultural differences with all stakeholders. Contributes to a purpose-driven culture characterized by trust, inclusion, belonging, autonomy, and learning. Operates with excellence in mind in all matters. Working Conditions Standard for Admin and YFS Work will primarily occur in a climate-controlled environment with minimal potential for safety or health hazards. Work environments may include in office, schools, social service agencies, client homes (on a Director approved basis), and other community locations. This position may include flexible working arrangements, such as remote work and compressed workweeks, subject to supervisory approval. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Physical Demands include: Must be able to move independently indoors and outdoors. Must be able to operate a computer and other office productivity equipment, such as a phone and photocopier. Must be able to communicate efficiently and effectively. Must be able to quickly detect safety concerns. Must be able to move equipment and supplies required to perform the position's responsibilities. Must be able to work effectively in an environment where the noise level may be loud at times. Reasonable accommodation will be made to enable individuals with documented disabilities to perform essential functions. Disclaimer The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
    $38k-48k yearly est. 18d ago
  • Case Manager - Infectious Disease

    Healing Hands Ministries Inc. 3.4company rating

    Dallas, TX jobs

    Job Description Join our team! Are you looking for an opportunity to serve a bigger purpose with a growing organization? Then we have a spot for you with new Infectious Disease team. As the Case Manager working with the Infectious Disease team, you will play a crucial role in delivering integrated services focused on HIV, Hepatitis C, and STI treatment and care. We are looking for a compassionate professional who excels in patient engagement, coordination, and advocacy while maintaining the highest standards of confidentiality and cultural sensitivity. Here's a sneak peek at what you'll do: Patient Coordination and Support Establish and maintain compassionate, professional relationships with patients as the primary point of contact via phone and in-person interactions. Actively monitor and manage patient care, including tracking active patients, referrals, and those awaiting scheduling. Support patients in addressing social determinants of health and connect them to appropriate resources. Care Integration and Communication Work closely with the Care Team in weekly or ad-hoc meetings to ensure patients' needs are addressed promptly. Monitor and manage the Infectious Disease queue, scheduling new patients and conducting reminder calls to ensure attendance. Facilitate warm hand-offs from external providers (e.g., Texas Health Presbyterian) through phone, fax, or email communication. Documentation and Reporting Maintain comprehensive documentation of all patient encounters and meet reporting requirements per organizational standards. Track patient attendance at medical appointments and initiate follow-up procedures for missed appointments as needed. Community Engagement and Outreach Participate in outreach testing efforts to connect patients to care immediately. Share educational resources on HIV, Hepatitis C, and STIs with patients, including PrEP education for partners when requested. Represent the organization at professional conferences, in-service training, and meetings as directed. What you need to succeed To become one of our CARES-givers, you will have excellent patient engagement, strong communication skills and an eye for continuous improvement. You will also have the following: Licensed Bachelor or Master of Social Work (LBSW/LMSW). BLS certification Bilingual candidates fluent in Spanish is a plus Strong understanding of social determinants of health and community resources. Ability to maintain strict confidentiality in compliance with HIPAA and organizational policies. Proficiency in patient tracking and documentation systems (e.g., eClinicalWorks). Excellent communication and relationship-building skills with patients and colleagues. Comfort and knowledge in discussing PrEP and other sensitive topics with patients and partners. Flexibility to work on special projects and occasional weekends as needed. Have a servant heart with the desire to make a positive impact What We Offer At HHM Health, our mission starts with caring for people and that includes you. We believe that when our team feels supported, valued, and healthy, they can make the greatest impact in the communities we serve. That's why we invest in our employees' well-being with free vision, dental, and life insurance, plus competitive medical premiums. Our full-time team members also receive a robust benefits package designed to empower you to thrive- at work, at home, and in your purpose so you can focus on what matters most: delivering compassionate, high-quality care to every patient. Health Savings Account 403(b) retirement savings plan with dollar-for-dollar matching up to 3% and match 50% of the next 2% (contribute 5% to get 4% matched). 100% vested upon enrollment. Generous paid time off plan for full-time employees (includes Sick and Volunteer Days) Paid Holidays Accidental Death & Dismemberments (ADD) plan Short-term & Long-term Disability Employee Assistance Programs (EAP) HHM CARES Fund (employee emergency relief fund) We're battling the Dallas Community's Healthcare Crisis At HHM Health, our mission is to provide quality healthcare to all in the growing DFW Metroplex. Our vision is to be the best patient-focused health center providing holistic care. We exemplify our CARES Values (Compassion, Advocacy, Respect, Excellence, Servant Heart) to provide a positive & meaningful patient experience to all in Dallas and the surrounding counties. To learn more about how we're making a difference, visit us online at ****************** Equal Opportunity Employer HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status, or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled. No third-party recruitment agencies please.
    $30k-40k yearly est. 4d ago
  • Outreach Case Manager

    Catholic Community Services of Western Washington 4.2company rating

    Bremerton, WA jobs

    Description can be found here: ********************************* inforcloudsuite. com/hcm/Jobs/form/JobBoard%28CCS,EXTERNAL%29. JobSearchCompositeForm?csk. JobBoard=EXTERNAL&csk. HROrganization=CCS&menu=JobsNavigationMenu. NewJobSearch#Outreach+Case+Manager
    $38k-46k yearly est. 60d+ ago
  • Case Manager I - StreetConnect

    Heading Home 4.2company rating

    Albuquerque, NM jobs

    Job Title: Case Manager I Reports To: Program Director Hours: Non-exempt Grade: A05 Salary: Dependent on Qualifications The Case Manager I serves as the bridge between the client and essential community resources. This position facilitates direct referrals for housing, employment, healthcare, legal, education, peer support, and all other crucial community-based needs for Heading Home clients. Provides supportive case management services to individuals and/or families participating in Heading Home programs. Responds to client needs through various community resources, supportive services, referrals, and interventions. Essential Duties & Responsibilities: Determines clients' needs by conducting initial assessments. Provides appropriate referrals as necessary. Prepares DAP notes. Prepares and maintains confidential case records. Enters client data/notes, and information into an electronic database/portal. Collaborates and consults with service providers and community partners on resource-related issues. Assists clients with securing appropriate resources for mental health services and treatment, if needed, and substance use management by connecting them with community partners. Supports the client in obtaining important identifying documents, i.e., birth certificate, driver's license, etc. Assists clients with basic money management and other independent living skills training and assistance. Assists clients with housing opportunities. Provides client status updates and discharge information. Transport clients as needed and required to ensure clients' success in Heading Homes programs. Participates in case staffing. Other duties as assigned for optimal client support. Qualifications: To perform this job successfully, an individual must have: A minimum of a High School Diploma or GED is required. One (1) year of direct service or Case Management experience is required. Specialized training in client engagement, motivational interviewing, conflict resolution, harm reduction, and trauma-informed care is preferred. Knowledge of community resources. Ability to foster client relationships. Excellent written and oral communication skills. Must be highly organized, detail-oriented, and reliable. Must be able to meet deadlines; therefore, good time management skills are essential. Bilingual (Spanish) is a plus. Prior work experience with individuals experiencing homelessness is preferred. Excellent computer and keyboarding skills. Ability to maintain positive interpersonal skills across a broad range of professional situations. Other Requirements Valid driver's license and reliable transportation. Ability to navigate stairs, ladders, ramps, and uneven terrain. Must become CPR/First Aid trained within 90 days of hire. The responsibility of all Heading Home employees includes the following: Always represent and promote Heading Home positively and professionally. Maintain good attendance and punctuality. Attend all staff and agency meetings as required. Maintain professional boundaries with clients and staff. Read, understand, and comply with the policies outlined in the Heading Home Employee Handbook. ______________________________________________________________________________ This job description does not constitute an employment agreement between the employer and the employee. The employer may change this document as the employer's needs and job requirements change. Monday to Friday, 8:30 a.m. - 4:30 p.m.
    $46k-53k yearly est. Auto-Apply 60d+ ago
  • Case Manager (Multilingual)

    Lutheran Community Services Northwest 4.1company rating

    SeaTac, WA jobs

    Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: Provide culturally and linguistically appropriate case management services to assigned caseload of clients. Ensure clients have appropriate healthcare, health insurance, have been connected to available benefits, and received a refugee health screening. Individuals should also be assessed for other social determinants of health needs. Conduct home visits, attend medical appointments, and accompany client as appropriate to other community provider appointments. Ensure appropriate documentation and gather outcome data under the direction of the Program Manager. Provide workshops to eligible individuals on how to navigate the medical system Conduct self-sufficiency workshops for medically complex individuals Maintain accurate documentation and outcome data to meet program and funder requirements. Build and sustain relationships with community partners, service providers, and cultural organizations to strengthen client support networks. Reduce cultural and socioeconomic barriers by advocating effectively for client needs and equitable access to resources. Uphold confidentiality, HIPAA standards, and agency policies in all aspects of service delivery. HOW YOU WILL BE A GREAT FIT: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -2 years of related experience; (specific areas of focus or knowledge that are required) -Lived experience that enhances relatability to clients being served -Bachelor's in or related field; substantial relevant experience will be considered in place of degree -Credentials may be required depending on individual program or location requirements. -Fluency in English, both spoken and written -Intermediate mastery of business applications and productivity suites -Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers. -Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle -Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations -Successfully completes tasks in a low noise / moderately noisy / noisy environment -Interacts with others and performs tasks in-person and through the use of technology, with moderate / long periods of stationary activity and minimal / moderate / long periods of increased physical activity including and not limited to (most common physical activities for the job) -Moves equipment/materials weighing up to 25 pounds; may be responsible for moving/carrying children weighing up to 25 pounds in emergency situations -Travels between worksites occasionally. -Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches -Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program. Driver license and insurance are required. Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
    $41k-54k yearly est. 2d ago
  • SSVF Case Manager

    Ywca Seattle | King | Snohomish 3.6company rating

    Renton, WA jobs

    Why work with YWCA Seattle King Snohomish? YWCA SKS is the region's largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference. We're women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you'll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work - apply today! What You'll Do The SSVF (Supportive Services for Veteran Families) Case Manager will work closely with Homeless and Formerly Homeless Veterans and their Families and is part of the YWCA's Specialized and Integrated Services Division. Case managers will identify and engage with current and previously homeless families to assist them in obtaining and retaining permanent affordable housing. This will require establishing effective case management relationships with formerly homeless veterans and homeless veteran families, building relationships with property managers and other social service providers in coordination with the SSVF Program Manager I. This position assists in connecting families to supportive services to help ensure success in permanent housing. This position will be expected to respond to crisis situations which could result in loss of permanent housing if not resolved. This position has a caseload of families seeking housing as well as families experiencing difficulty in maintaining housing. SSVF case managers will provide engagement and outreach in conjunction with the SSVF Outreach Intake Specialist. The YWCA has a reputation for providing culturally competent services with particular emphasis on serving homeless and low-income families. Valuing diversity and championing anti-racism policy in program delivery are core values. Expectations of your role: Provide outreach throughout King County to locate, identify, engage and refer homeless and formerly homeless veterans and their families to veterans benefits and services as well as other available health and human services. Provide links to housing and housing stability resources. Build relationships with landlords/property managers. Meet with applicants to determine eligibility and assist the Outreach/Intake Specialist with the application process. Work in collaboration with other social service providers in the community. Assess the strengths and challenges of the client family and assist family in developing housing stability goals and individual goal plans and action steps. Provide or ensure provision of life skills training and support when needed. Provide referral and connection to supportive services, such as chemical dependency treatment, mental health counseling, domestic violence advocacy, etc. Conduct home visits to ensure housing stability. Accurately and thoroughly document performance of all of the tasks above. Meet regularly with SSVF staff to help ensure success for the families and the program. Attend meetings with human service providers and other public functions as related to the SSVF program. Help with administrative support of the program through regular reporting and record keeping as directed. Show demonstrated ability to interact with people of different cultures and promote social justice. Perform other duties as assigned. Requirements BA in social services or related field and/or a minimum (3) years' experience working with low-income individuals and families and or persons with disabilities, with a strong focus on supportive services for Veterans. Knowledge and experience in providing services to Veterans. Experience with crisis intervention and case management. Experience working with homeless families/individuals Knowledge of family dynamics. Experience working with persons who have chemical dependency and mental health issues. Knowledge of and experience working with persons who have experienced domestic violence. Knowledge of housing resources in King County, Landlord/Tenant Laws and Fair Housing Regulations in Seattle and King County. Must be able to travel independently throughout King County. Ability and willingness to work as part of team and independently. Values diversity and provides culturally competent services. Veterans are encouraged to apply. Hours, Rate, and Benefits Hourly Rate: $28.00 Hours: 40 Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan After two years of employment, employees are eligible to participate in the YWCA Retirement Fund Physical Requirements Continuously exchanges information through listening and talking with clients, agency staff, employers, representatives of community organizations and other individuals in the community Frequently stands, walks, sits, and climbs in performing duties in the office and in traveling to off-site meetings Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies Frequently lifts and carries up to 5 lbs. of paperwork, files, and training materials, occasionally up to 40 lbs. Frequently to occasionally performs close work while updating files, reading program information, and using computer Occasionally kneels, bends, pushes and pulls in obtaining files in drawers Occasionally stands for long periods of time while conducting training programs or attending job fairs #LI-Onsite YWCA encourages applicants with a variety of experiences to apply!At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity. Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity. Mental Health ConsiderationsAll employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines. Equal Opportunity EmploymentYWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement. For more information Contact us at ********************* with any questions or if you need accommodation for your application.
    $28 hourly Auto-Apply 13d ago
  • SSVF Case Manager I (South King County)

    Catholic Community Services of Western Washington 4.2company rating

    Kent, WA jobs

    Full-time positions starting at $26.22 - $29.17/hr (D.O.E) with COMPETITIVE BENEFITS INCLUDE: * Medical, Dental, Vision, Life Insurance and Long-Term Disability * Health Savings Account and Flexible Spending Account * Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday * CCS/CHS 403(b) Employee Saving Plan * Employee assistance program Program Description: Supportive Services for Veteran Families provides Rapid Rehousing services for Veterans experiencing homelessness. The focus of the program is to assist Veterans and their families in finding a permanent place to call home. The program is funded through a grant with the Veterans Administration. Position Description: The Case Manager is a member of the Veterans Services team within Catholic Community Services. This position maintains a caseload of households in the Supportive Services for Veteran Families program. The position includes outreach activities in the community, completing thorough intakes and eligibility screening with referred clients, assessing housing needs and providing financial assistance for housing costs, and assisting clients to secure housing if they are homeless. The Case Manager uses Housing First and Progressive Engagement approaches to engage and work with Veteran households. In addition, the case manager enters client data into the Homeless Management Information System (HMIS). In collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households and utilizing VA and community resources to meet identified individual needs with the main goal of stabilizing in permanent housing in the shortest time possible. Responsibilities Responsibilities * Receive referrals from Coordinated Entry * Screen clients for Rapid Resolution * Screen households using the standardized vulnerability assessment tool * Complete intake and determine eligibility with referred clients * Develop and initiate Housing Stability Plans * Assist with locating and securing housing * Input data into HMIS * Update and carry out client Housing Stability Plan * Maintain records and reports. * Attend weekly Navigator and other meetings as necessary * Navigate clients to community resources * Crisis Intervention * Team Development * Fiscal Management * Other duties as assigned * Promote the CCS Mission and programs in the community by: * Networking with other social service agencies to advocate for the program and clients; be available to educate and advocate in the community. * Treating clients in a culturally sensitive manner and actively seek to become informed on issues where culturally-determined perceptions may be significant. Job Conditions This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration. Qualifications Minimum Qualifications * Post-secondary education in a social services field and a minimum of 1 year experience working with individuals and/or families with complex needs. * Experience providing services to low-income/no-income households to include knowledge of and ability to access community housing, social, medical, mental, chemical dependency services and other needed resources as appropriate based on client(s) needs. * Ability and willingness to work independency as well as in a team environment; * Highly motivated self-starter and ability to coordinate multiple projects/tasks simultaneously in a high-pressure environment. * Excellent inter-personnel skills including excellent oral and written communication skills; * Excellent organizational and time management skills-Ability to maintain accurate, thorough, timely and complete client files. * Computer skills including Microsoft Word and database experience. * Ability to work with a diverse spectrum of high-need individuals. * Reliable personal transportation, valid Washington driver's license, auto insurance, and an acceptable driving record according to CCS' driving policy, required to provide current driving abstract. * Upon employment, obtain updated tuberculosis test and CPR, First Aid training. * Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services * Support and contribute to a creative, collaborative and respectful environment that promotes teamwork. * Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. * Criminal history background checks are required prior to employment. Preferred Qualifications * Fluency in second language, preferably Spanish. Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors. Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position. Options
    $26.2-29.2 hourly 18h ago
  • Case Manager I

    Catholic Community Services of Western Washington 4.2company rating

    Vancouver, WA jobs

    Description can be found here: ********************************* inforcloudsuite. com/hcm/Jobs/form/JobBoard%28CCS,EXTERNAL%29. JobSearchCompositeForm?csk. JobBoard=EXTERNAL&csk. HROrganization=CCS&menu=JobsNavigationMenu. NewJobSearch#Case+Manager+I
    $38k-46k yearly est. 60d+ ago
  • Case Manager

    Catholic Community Services of Western Washington 4.2company rating

    Olympia, WA jobs

    $24.48-$30.60 HR DOE Join our Team! We offer an excellent benefits package! 3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins Quince Street Village is a sanctioned micro home shelter that provides safe shelter for adults experiencing homelessness in Olympia. CCS strives to provide a safe and respectful environment where program participants can access an array of emergency and supportive services and work towards more permanent housing. The Case Manager's primary responsibility is to partner with the Participants at Quince Street Village to create individualized service plans that are focused on gaining housing, gaining or increasing income, obtaining medical/mental health/substance use supports and gaining other resources. This position also provides services that include, but are not limited to: housing search, financial coaching, housing counseling, connecting to resources, obtaining benefits, finding employment, crisis intervention & management, etc. This position will work closely with the Program Supervisor, Program Generalists, Program Director, Case Managers, and many local agencies and resource providers. This position works specifically with the "most vulnerable" unhoused adults in Thurston County. This position will take a vital role in fulfilling our agency's goals of safety, stability, and supportive connections. The Case Manager is in charge of ensuring all data is tracked in HMIS and in completing all reports for the site. Much of the work is done outdoors since the site is a sanctioned micro home shelter Responsibilities MAJOR DUTIES AND RESPONSIBILITIES: * Conduct strengths-based assessment of housing barriers, and work in partnership with Participants to develop service plans aimed at obtaining housing. * Keep excellent and up to date case files and case notes per agency, program and contract requirement standards. * Work in partnership with participants, staff and community supports to develop strategies with short and long-term goals for obtaining and maintaining employment for employable participants. * Provide strengths-based case-management and advocacy to Participants to support forward progress on goals aligned with their individualized Service Plan. * Help lead de-escalation efforts with program participants. * Conduct financial coaching sessions with Participants (both individually and in groups) that includes helping them to connect to resources, create and adhere to budgets and build other skills needed for independent living. * Assess for need and help obtain resources to support obtaining housing including rental assistance, etc. * Assist Participants with accessing resources in the community. * Maintain knowledge of Thurston County resources and provide appropriate referrals (using a warm-handoff method) to address barriers to stable housing and employment (i.e., medical, mental health, substance misuse, domestic violence, education, immigration, etc.). * Coordinate services with other CCS staff, including Case Managers, the Program Supervisor and other external Social Service providers to coordinate care. * Participate in multidisciplinary case staffing meetings as needed to coordinate services for participants (this includes external meetings as needed). * Track participant activities and ensure timely and accurate collection of program data as outlined by management team. * Collect and input participant data into HMIS as required. * Assist team members with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in team workgroups. * Act as a primary staff person to deal with crisis situations, problematic behavior that puts program participation at risk, etc. * Transport residents in personal vehicle (to medical, mental health, chemical dependency appointments, etc.) * Develop and implement group educational series, community building events, community meetings, etc. * Attend trainings as directed by supervisor. * Other duties as assigned. Qualifications QUALIFICATIONS: Minimum Qualifications Post-Secondary education in social services and 1-year experience providing direct services to low-income/no-income households in crisis, or 3 years' experience (providing direct services to low-income/no-income households in crisis. Applicant must successfully pass required background checks prior to an offer of employment. Understanding of problems homeless people often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness. Excellent written and oral communication. Good office computer skills, with ability to maintain complex client records and update databases including HMIS. Support and contribute to a creative, collaborative and respectful environment that promotes teamwork. Must have an acceptable driving record per CCS' driving policy. (required to provide current driving abstract). Mental health and/or crisis intervention experience. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations Preferred Qualifications Bachelor of Master's Degree in Social Work or related field . Options
    $24.5-30.6 hourly 18h ago
  • SSVF Case Manager

    Catholic Community Services of Western Washington 4.2company rating

    Olympia, WA jobs

    $26.44- $30.60 HR/DOE Join our Team! We offer an excellent benefits package! 3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins * Position Description: (Summary of position) The Case Manager is a member of the service team for Veterans Services program of Catholic Community Services. This Position serves nine counties in our SW reign. This position maintains a caseload of households in the Veterans Homeless Prevention/Rapid Re-housing program. This includes Outreach activities in the community, completing thorough intakes and eligibility screening with referred clients, assessing housing needs and providing prompt financial assistance as needed for housing costs, and/or assisting clients to secure housing if they are homeless. The case manager also calculates client rents, and enters client data into the Homeless Management Information System. In collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households, utilizing VA and community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible. This position works closely with the Veterans Program Manager and provides support as requested with the overall objective to provide outstanding case management to families served by Catholic Community Services. Responsibilities MAJOR DUTIES AND RESPONSIBILITIES 1. Complete thorough intakes and eligibility screening with referred clients. Employee accomplishes this responsibility by completing the following tasks: A. Coordinate referrals from coordinated entry staff; keep coordinated entry staff informed of program capacity status. Go to Master list meetings B. Schedule initial intakes/screenings within 48 hours of referral. Assess client's housing needs (eviction prevention or rapid re-housing, utilities) as well as strengths and supports available to client. C. Determine if client would be homeless but for this assistance, and what minimal assistance is required to become stably housed. D. Take screening calls and perform screening as needed from toll-free Veteran's Hotline. 2. Initiate Housing Stability Plan. Employee accomplishes this responsibility by completing the following tasks: A. For All Interventions: 1. Identify and prioritize top housing needs. 2. Identify family strengths/assets to help meet identified needs. 3. Develop action plan for short-term intervention based on minimal SSVF assistance, use of community and VA resources, and family strengths. B. For Homeless Prevention: 4. Verify risk in writing with landlord (3-day Pay or Vacate Notice, Eviction, etc.) 5. Determine property eligibility (Fair Market Rent, Lead-based paint requirements, etc.) 6. Acquire other documentation (copy of lease, 990) 7. Negotiate with landlord/property manager as needed. 8. Write purchase orders in a timely manner for rent arrears and utilities. 9. Calculate ongoing rent subsidy using HUD format. C. For Rapid Re-Housing: 1. Verify homelessness in writing (3rd party or self-declaration) 2. Assist client in finding housing within appropriate parameters (size, location, Fair Market Rent) 3. Negotiate with landlord/property manager as needed. 4. Schedule and confirm HQS inspection complete prior to payment or move in. 5. Write purchase orders in a timely manner for rent, deposit, other financial assistance as needed. 6. Acquire other documentation (copy of lease, 990) 7. Calculate ongoing rent subsidy using HUD format. 3. Provide Outreach to potential eligible Veterans Employee accomplishes this responsibility by completing the following tasks: A. Research information/sources to find eligible, targeted Veterans. B. Foster connections in the community to Veteran-related agencies/groups with the goal of generating referrals of targeted Veteran clients. C. Speak to groups as needed to generate referrals of targeted clients. 4. Provide data entry. Employee accomplishes this responsibility by completing the following tasks: A. Enter initial information into Homeless Management Information System upon intake (or provide information to program Data Specialist). B. Enter all ongoing service transactions into HMIS. 4. Update and carry out client Housing Stability Plan. Employee accomplishes this responsibility by completing the following tasks: A. Help create and coordinate a plan of action according to family needs in a variety of life domains (education, employment, health care, finances, parenting, etc.) B. In collaboration with VA and community resources, help client as needed to meet identified needs through direct services or referrals to appropriate agencies or programs. C. With team, re-assess client eligibility prior to 90 days. 5. Maintain records and reports. Employee accomplishes this responsibility by completing the following tasks: A. Keep accurate and timely case management notes B. Develop individualized Housing Stability Plan within 2 weeks of start date. Update as needed. C. Complete 90-day Recertification paperwork if applicable. D. Keep organized and confidential records. E. Participate in Veteran Services case management meetings and provide case summaries and client status information. 1. Attend meetings as necessary and represent CCS Veteran Services Program. Employee accomplishes this responsibility by completing the following tasks: A. Attend meetings as required by Lead Case Manager or Director. B. Attend appropriate training workshops and opportunities to continually improve knowledge and skills. C. Share appropriate information with other staff. 2. Other duties as assigned. Qualifications MINIMUM QUALIFICATIONS: * Post-secondary education in social services field or 2 years relevant experience. * Experience providing services to low-income/no-income households. * Experience in case management. * Ability and willingness to work in a team environment and promote a positive team spirit. * Excellent inter-personnel skills including excellent oral and written communication skills. * Excellent organizational and time management skills. * Strong computer skills including Microsoft Word and database experience. * Ability to work with a diverse spectrum of high-need individuals. * Must have reliable transportation, valid driver's license, and automobile insurance, driving could be up to 50% of the time, as well as transporting clients as needed. * Must have an acceptable driving record per CCS' driving policy, (required to provide current driving abstract). * Applicant must successfully pass required background checks prior to an offer of employment. * Upon employment, obtain updated tuberculosis test and CPR, First Aid training. * Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services. * Support and contribute to a creative, collaborative and respectful environment that promotes teamwork. * Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. Preferred Qualifications * Veteran or experience providing services to Veterans * Knowledge of local social services and other community resources * Experience with housing location, landlord/tenant mediation * Bilingual skills (English-Spanish) Options
    $26.4-30.6 hourly 18h ago
  • Case Manager

    Evergreen Recovery Centers 4.1company rating

    Seattle, WA jobs

    PCAP The Parent-Child Assistance Program (PCAP) is a 3-year intervention for pregnant and parenting women experiencing substance use disorders and their families. The goal is to help the client move along a continuum from dependence on the case manager, to interdependence with the case manager, to independence and strength on her own. PCAP's primary aims are to assist pregnant and parenting mothers experiencing substance use disorder in obtaining alcohol and drug treatment, staying in recovery, and resolving myriad complex difficulties related to substance use; to assure that the children are in safe, stable home environments and receiving appropriate health care; to link mothers to community resources that will help them build and maintain healthy, independent family lives; and to prevent future births of children exposed prenatally to alcohol and drugs. Case Managers are responsible for providing direct outreach, home visitation case management, and advocacy services to mothers who have used alcohol and/or drugs heavily during pregnancy, and to their children, partners, and extended families when needed. Fleet vehicles are provided due to heavy commuting nature of the position. Minimum Requirements: BA or BS degree in Social or Human Services Minimum of 4 years of community-based experience, and working with people who have substance use disorders preferred Maintain a valid Washington State Driver's License, acceptable driving record and be able to operate a company vehicle without restriction Must pass a driver's abstract check in accordance with PCAP site/agency insurance requirements Individuals with lived experience with substance use disorders or co-occurring disorders are strongly encouraged to apply
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • Case Manager

    Evergreen Recovery Centers 4.1company rating

    Seattle, WA jobs

    PCAP The Parent-Child Assistance Program (PCAP) is a 3-year intervention for pregnant and parenting women experiencing substance use disorders and their families. The goal is to help the client move along a continuum from dependence on the case manager, to interdependence with the case manager, to independence and strength on her own. PCAP's primary aims are to assist pregnant and parenting mothers experiencing substance use disorder in obtaining alcohol and drug treatment, staying in recovery, and resolving myriad complex difficulties related to substance use; to assure that the children are in safe, stable home environments and receiving appropriate health care; to link mothers to community resources that will help them build and maintain healthy, independent family lives; and to prevent future births of children exposed prenatally to alcohol and drugs. Case Managers are responsible for providing direct outreach, home visitation case management, and advocacy services to mothers who have used alcohol and/or drugs heavily during pregnancy, and to their children, partners, and extended families when needed. Fleet vehicles are provided due to heavy commuting nature of the position. Minimum Requirements: BA or BS degree in Social or Human Services Minimum of 4 years of community-based experience, and working with people who have substance use disorders preferred Maintain a valid Washington State Driver's License, acceptable driving record and be able to operate a company vehicle without restriction Must pass a driver's abstract check in accordance with PCAP site/agency insurance requirements Individuals with lived experience with substance use disorders or co-occurring disorders are strongly encouraged to apply 8 hour shift Monday to Friday Benefits: Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • Case Manager

    Evergreen Recovery Centers 4.1company rating

    Seattle, WA jobs

    Job Description PCAP The Parent-Child Assistance Program (PCAP) is a 3-year intervention for pregnant and parenting women experiencing substance use disorders and their families. The goal is to help the client move along a continuum from dependence on the case manager, to interdependence with the case manager, to independence and strength on her own. PCAP's primary aims are to assist pregnant and parenting mothers experiencing substance use disorder in obtaining alcohol and drug treatment, staying in recovery, and resolving myriad complex difficulties related to substance use; to assure that the children are in safe, stable home environments and receiving appropriate health care; to link mothers to community resources that will help them build and maintain healthy, independent family lives; and to prevent future births of children exposed prenatally to alcohol and drugs. Case Managers are responsible for providing direct outreach, home visitation case management, and advocacy services to mothers who have used alcohol and/or drugs heavily during pregnancy, and to their children, partners, and extended families when needed. Fleet vehicles are provided due to heavy commuting nature of the position. Minimum Requirements: BA or BS degree in Social or Human Services Minimum of 4 years of community-based experience, and working with people who have substance use disorders preferred Maintain a valid Washington State Driver's License, acceptable driving record and be able to operate a company vehicle without restriction Must pass a driver's abstract check in accordance with PCAP site/agency insurance requirements Individuals with lived experience with substance use disorders or co-occurring disorders are strongly encouraged to apply 8 hour shift Monday to Friday Benefits: Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
    $33k-42k yearly est. 6d ago
  • FCS Peer Case Manager

    Catholic Community Services of Western Washington 4.2company rating

    Olympia, WA jobs

    $25.18 - $28.96 HR/DOE Join our Team! We offer an excellent benefits package! 3 weeks vacation * 12 days sick leave * 13 holidays* medical * dental* vision* life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins * This position includes a structured career ladder with opportunities for advancement and wage increases as requirements are met. Advancement is based on credentialing, experience, and demonstrated competencies. Peer Case Managers share their lived experience with individuals to create mutually supportive relationships based on trust and respect in an effort to increase empowerment and hope, improve personal success, provide opportunity for integration into the community, build linkages to needed community resources and begin to establish natural community supports. Work occurs in a variety of settings, including offices, meal sites, shelters and the streets. They work as a team member with other agencies, system and community partners. Peer Case Managers help consumers voice their own perspective and assure others are able to understand that perspective. Peer Case Managers support consumers with navigation of various systems, and support consumer in building capacity for self-sufficiency and self-empowerment. They represent a consumer orientation and perspective in all internal and external agency activities. This position will work with individuals enrolled in behavioral health services, both Medicaid eligible clients and clients in the Foundational Community Supports (FCS) program. FCS is a program that offers benefits for supportive housing for Medicaid-eligible beneficiaries with complex needs. This position will work with FCS eligible clients to help them acquire stable, independent housing and gain the necessary skills and resources to be successful and stably housed. This position will also complete necessary documentation needed for the time spent delivering these FCS services. Responsibilities Universal job skills: All CCS employees will demonstrate the ability to: * Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the consumer and other stakeholders. * Provide non-judgmental, unconditional support to the consumer. * Assess for immediate safety and stabilization needs. * Customize helping approaches to fit the consumer's uniqueness, personality, culture and interest. * Report relevant information to the right people at the right time. * Maintain a focus on strengths, needs and creative solutions. * Utilize the consumer's expertise in problem solving and solution seeking. * Work interdependently with others toward common goals. * Respond to consumer's needs in a timely fashion. * Complete required documentation within established time-frames. * Instill hope for the future by communicating and behaving with confidence and reassurance. * Communicate and collaborate effectively with other team members to manage triangulation and potential conflicts. Welcome, Engagement and Assessment: The skilled Peer Case Manager will demonstrate the ability to: * Dialogue with consumers and relate personal experience that will assist in building trust with them. * Assess and review the consumer's ability to communicate their own position and preferences. * Reassure and communicate hopefulness to consumers and that "they are not in this alone." Peer Case Managers working with clients enrolled in Foundational Community Supports program will be expected to: * Provide screening and assessment of people seeking Foundational Community Supports utilizing needs assessment and prioritization tools as well Housing First/client-centered practices. * Assist client in developing a comprehensive Housing Stability Plan: Assess barriers to housing as well as the client's strengths and needs and develop a strength-based and client-centered plan for housing and housing retention. * Provide 1:1 supportive services as outlined in client's Housing Stability Plan and complete required documentation within established time-frames. * Attend Foundational Community Supports related trainings * Attend regular staffing meetings to discuss Foundational Community Supports outcomes with other partners and community agencies that specialize in Foundational Community Supports Services. Individualized Service Planning: Utilizing motivational interviewing strategies, the skilled Peer Case Managers will demonstrate the ability to: * Assist the consumer in assessing options. * Reach agreement with consumers about activities that will contribute to healing and support and assist in communicating that to others. * Review and analyze the plan and make suggestions for improvement/ modifications that would improve consumer participation. Implementing Services: The skilled Peer Case Manager will demonstrate the ability to: * Provide a range of supportive/helpful interventions and activities as agreed to with the consumer and documented in the plan. * Adapt activities and interventions to enhance focus on strengths, needs and creativity without changing the basic nature of agreements and plan. * Assist consumers in analyzing progress toward vision and goals and encourage their feedback to their team. * Communicate ideas by using own life as a learning and teaching tool (when helpful to consumer and plan). * Communicate progress and concerns to the appropriate co-workers. * Participate in continuous improvement efforts by sharing perspectives in agency activities such as Quality Improvement reviews, Stafani's or other means. * Seek assistance and report incidents to the right people at the right time Transitioning Services to Natural and Other Community Supports: The skilled Peer Case Manager will demonstrate the ability to: * Negotiate and facilitate transitioning to other services and natural support systems, providing contacts of who will be helpful, and providing follow up. * Reach agreement with the consumer about their transition. * Mediate agreement between the consumer and the agency about transition timing, when needed. HIPAA: The skilled Peer Case Manager will demonstrate the ability to: * Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area). * Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms). Qualifications Minimum Qualifications- * Must have Recognition as a Peer Specialist by DBHR or have the ability to receive Recognition within 6 months of hire. * High School/GED. * Lived experience mental health challenges. * Availability to work flexible hours (evenings, nights, weekends). * Proof of negative TB test within past 12 months. * Obtainment of an Agency Affiliated Counselor License (HIV/AIDS training required). * Ability to obtain a CPR/First Aid Certification * Applicant must successfully pass required background checks prior to an offer of employment. * Must have reliable transportation, valid driver's license, and automobile insurance. * Must have an acceptable driving record per CCS' driving policy. (required to provide current driving abstract) * Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services * Support and contribute to a creative, collaborative and respectful environment that promotes teamwork * Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations Preferred Qualifications * 1 year exp working with individuals experiencing mental health challenges and/or homeless populations. * Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors. Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. All protected classes are encouraged to apply. Please let us know if you need special accommodations to apply or interview for this position. Options
    $25.2-29 hourly 18h ago

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