Collections representative jobs in Clawson, MI

RMR Solutions, LLC is a leading producer and distributor of a wide variety of cleaning, disinfectant, and mold removal products for both residential and commercial customers. The team started with its' legendary mold and mildew remover products and has blossomed that success to include kitchen degreasers, marine stain remover, tub and tile cleaner, and botanical disinfectant, to name a few. RMR Solutions' product line is available for purchase at many big box retail stores and has an extensive product list through Amazon as well. The Customer Service Representative Position The Customer Service Representative provides exceptional customer service by answering inquiries, offering solutions, and providing explanations to RMR's current and potential customers. The Customer Service Representative has the unique opportunity to provide a lasting first impression by ensuring full customer satisfaction, providing information about products or services, taking orders, and processing returns and refunds. Preferred Experience, Skills & Abilities of the Customer Service Representative Position At least 2 years of experience in a Customer Service setting Strong business communication and presentation skills, both verbal and written Organizational skills, multitasking, and a strong self-motivation as a must! Knowledge in shipping and warehousing is preferred, but not required Compensation, Benefits & Structure of the Customer Service Representative Position This position includes a competitive pay structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in the Brighton, MI office, with a working schedule of M-Th 9:00am-5:30pm, Friday 9:00am-5:00pm. The Recruitment Process for the Customer Service Representative Position The recruitment process will include a combination of phone screens, web and/or in-person interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with RMR Solutions' mission and core values. RMR Solutions, LLC is an Equal Opportunity Employer!

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport, LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years is currently seeking a Dedicated Customer Service Representative for our Corporate Office in Warren, MI. This client relations role is a critical position to maintain customer perception of our organization. Our representatives are provided with in depth training to provide continuous skill and internal career enhancement based on performance and work ethic. Job Details & Responsibilities: Being the single point of contact to manage major corporate accounts Reporting on service issues, problem areas, resource issues, etc. Assisting with implementing corrective actions Establishing professional rapport with each customer The ideal candidate will possess the following: 2-3 years of LTL Customer Service experience Strong leadership qualities Excellent written and verbal communication skills Associate's Degree in a business related field is preferred, but is not required Excellent attendance and the ability to work the same shift each day Problem solving ability Strong attention to detail and sense of urgency Ability to maintain a professional demeanor Experience with Microsoft office (Outlook), and willingness to learn company specific systems Upbeat personality/positive outlook

Apex Systems is currently hiring for a Customer Service Rep. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. Qualified candidates will have the following experience and skills: We are seeking dedicated and empathetic Inbound Support Specialists to join our team. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. The specialist will provide clear and accurate information, offer guidance on claim submissions, and resolve any issues relating to members' claims. This role requires excellent communication skills, a thorough understanding of health insurance processes, and the ability to handle sensitive information. Have you ever wanted to help people live a healthy, happy life, but didn't know where to start? Our client will teach you what you need to know with skills that are transferable across the healthcare industry. Key Responsibilities: Handle inbound calls from people, customers related to their healthcare. Follow up with members on claim statuses, required documents, and any additional information needed. Assist members with claims status, submitting required documents. Provide detailed explanations of claims decisions and necessary next steps. Guide members through the process of submitting claims and appeals. Deliver exceptional customer service by actively listening to members' needs and concerns. Address and resolve member inquiries in a timely and professional manner. Ensure members feel supported and informed throughout their claims process. Accurately document all client interactions and updates in the company's CRM system. Prepare and maintain reports on call outcomes and client feedback. Follow up on unresolved issues and ensure they are addressed promptly. Adhere to company policies and procedures, including those related to privacy and confidentiality. Qualifications: High school diploma or equivalent required; Associate or bachelor's degree preferred. Previous experience in a call center environment, preferably in the healthcare or insurance industry. Strong customer service skills with the ability to effectively communicate and empathize with callers. Excellent problem-solving skills and attention to detail. Proficiency in using computer systems and navigating multiple software applications simultaneously. Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively. Knowledge of health insurance terminology, claims processing procedures and regulatory requirements is a plus. Flexibility to work evenings, weekends, and holidays as needed. If you are interested, please apply here or email an updated copy of your resume to **************************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Site Customer Service Representative I | Ann Arbor, MI (Hybrid) We're looking for a Site Customer Service Representative I to join our Ann Arbor team. If you have experience in customer service or call center operations and enjoy helping people solve problems, this is a great opportunity to grow your career. This is a 5+ month contract with a high possibility of extensions and potential conversion to full-time. What You'll Do: Answer and manage incoming calls from employees, the public, and law enforcement Work with claims adjusters and the Casualty Claims department Coordinate repairs and roadside assistance for company equipment (trucks, trailers, dollies) Perform clerical tasks including data entry, invoice payment, and training new team members Collaborate with managers, executives, and other departments Follow directions, stay productive, and remain flexible in a fast-paced environment Support the team to ensure excellent customer service What You Bring: 2+ years of experience in customer service, preferably in a call center Excellent typing and 10-key skills Proficiency with Microsoft Office applications Ability to work independently and as part of a team Flexible to work a variety of shifts, including days, evenings, nights, and weekends Reliable, customer-focused, and ready to contribute to a team-oriented environment Shift: Tuesday-Saturday, 5:00 AM - 1:30 PM 📍 Location: Ann Arbor, MI (Hybrid) 💵 Pay: $18-$20/hour W2 If you have an interest in the Customer Service Representative, please apply now! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Country USA State Michigan City Troy Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners. This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies Who we're looking for: * You are driven by helping customers and others * You are organized and detail-oriented * You can resolve issues with a calm, professional demeanor * You have great communication skills * You are a team player * You are professionally driven and career motivated * You are coachable - some office, clerical, or billing experience is preferred but not required What you'll do: * Process incoming paperwork for billing and accounts payable * Review all documents for accuracy while ensuring they are filled out completely * Make outbound calls to resolve paperwork issues * Communicate with sales teams and customers to help resolve any billing discrepancies * Answer incoming calls and connect them to the appropriate team What's in it for you: * Starting pay: $16.50/hour * Unmatched career growth potential with structured paths and mentorship for advancement * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Up to $5,000/year tuition reimbursement * Employee referral bonuses * Certified Great Place to Work with 800+ lifetime workplace award wins Where you'll be: 3221 West Big Beaver Rd. Troy, MI 48084 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Salary: $ 50,000.00 We have partnered with a large law firm in the Troy, MI area to provide them with a Billing Coordinator. Please review the below description and let us know if you are interested. Prioritized Must Have Skills for the Billing Coordinator: #1. Must have Microsoft Office experience. #2. Preferred accounting experience. Responsibilities of the Billing Coordinator: Work with attorneys and legal assistants to process, distribute and edit Pre-bills and invoices in a timely and accurate manner. Prepare, verify, and submit electronic bills using various e-billing systems. Track and follow up to ensure that all submitted bills are accepted. Have direct contact with clients to expedite processing as needed. Facilitate resolution of billing discrepancies, research accounting records, troubleshoot and provide assistance in prevention and resolution of problems. Update billing information in billing system as needed. Distribute month-end reports. Assist with cost recovery and trust accounting functions. Track Pre-bills and inform attorneys of missed deadlines. Assist with billing questions and projects. Email and/or mail invoices. Share responsibilities to answer and respond to calls received on the collection line. Share responsibilities to answer inquiries from clients to general email account. Assist with collection efforts as needed. Assist with other accounting projects. Requirements of the Billing Coordinator: Law firm experience preferred, but not required. Proficiency with Microsoft Office. Ability to learn new accounting software. Excellent computer skills a must. Accounting experience preferred. Bachelors degree in accounting preferred, but not required. Other Key Requirements: 100% in office No sponsorships or visa holders. No Corp-to-Corp. Benefits of the Billing Coordinator: Medical Insurance Dental Insurance 401(k) About the Company: Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.

Automotive Biller - Title Clerk Job Description AUTOMOTIVE BILLER / TITLE CLERK Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you! THE POSITION: The Automotive Biller / Title Clerk processes car deals and prepares legal transfer of documents for the Department of Motor Vehicles (DMV). THE PERKS: Competitive Compensation Employee Referral Program Employee Discounts on Sales and Service Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance) Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) 401(k) and Employer Match Holiday Savings Program with Employer Match Paid Time Off Holiday Pay Skills & Qualifications: General Telephone Skills Typing Documentation Skills Good Verbal and Written Communication Dependability Attention to Detail Education and Experience: High School Diploma or GED. 1 year of office clerical work and automotive dealership experience preferred but will train the right person. Essential Duties & Responsibilities: Processes all new and used vehicles for registration in the state in which they will be titled. Computerized Vehicle Registration (CVR) process for new and used car purchases. Prepares tax and title documents. Submits all legal transfer work to the Department of Motor Vehicles (DMV). Verifies that funds have been collected and the correct lienholder paid off before processing title applications. Checks for accuracy in the application and ensures that all information is complete. Prepares payoff checks for new vehicles and trade-ins. Bills out all dealer trades and prepares Certificates of Origin. Maintains a system to verify out-of-state titles. Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month. Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work. Prepares stock cards for new and used vehicles. Posts vehicle sales and purchases. Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed. Processes yearly renewal of dealer tags in conjunction with comptroller. Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations. Cross-trains others to handle title clerk daily responsibilities. Conducts periodic training sessions for F&I managers and sales personnel regarding title regulations and procedures and issues a written memo to managers and all sales personnel whenever regulations change. Directs title runner in daily routines. Prepares invoices listing items sold and service provided, amounts due and credit terms. Issues credit memorandums to indicate returned or incorrectly billed merchandise. Prepares credit forms for customers or finance companies. Posts transactions to accounting records such as worksheet, ledger, and computer files. Accesses computer files and compiles reports as requested. Other tasks as assigned. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 10 pounds at times. Must be able to access and navigate each department at the organization's facilities. THE COMPANY: Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It's the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer's specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it's not just what you get, it's how you feel. Visit ****************** for additional details. Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. Our Core Values: Accountability , Responsibility , Respect , Communication , Teamwork , Passion. LaFontaine Automotive Group is an equal opportunity employer. TIER1

Pets 'n' Things at 541 E. Michigan Ave. in Saline, Michigan is looking for a friendly, pet-loving customer service associate to join our team. Our ideal candidate is attentive, motivated, and engaged. We have a part-time position with 15-30 hours available with. Weekend availability is necessary. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Clean work area as needed to maintain a tidy work environment Provide daily care to the animals Qualifications Friendly attitude when dealing with guests and co-workers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Dog, cat, & exotic pet experience preferred, but not required We are looking forward to receiving your application! Thank you.

Responsible for all activities associated with the collection of receivables within established corporate guidelines by performing the following duties: • Monitors accounts receivable summary for delinquency through related reports on a regular basis. • Initiates appropriate collection activity via past due notices, telephone, correspondence and collection agency efforts. • Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential. • Receives and posts payments, and notifies concerned parties of payments received. • Notifies customers of non-sufficient fund checks, arranges for an alternative method of payment and assesses charges to account. • Receives and responds to collection related inquiries in a prompt manner. • Creates and maintains proper response letters on computer for various incoming correspondence. • Performs other related duties as assigned.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top performing transportation company, we want to hear from you. Job Responsibilities: · Locate and notify customers with delinquent accounts via phone/email/mail · Documenting efforts and contact to help determine appropriate next steps · Maintaining and notating all necessary information regarding customer and account status · Addressing billing inquiries · Building and maintaining a positive relationship with customers · Working effectively with other team members · Communicating with sales team members as needed regarding account status · Providing overall collections support as necessary The ideal candidate will possess the following: · Superior communication skills including listening, speaking, reading and writing · Strong attention to detail and sense of urgency · Ability to maintain professional demeanor at all times · Experience with Microsoft Office; MS Word, MS Excel, MS Outlook · Strong attention to detail and ability to follow up consistently · Affinity for detailed note taking and investigation/research · Positive outlook/team player · Call center/customer service/collections experience is preferred, but not required · Associate's degree in a Business or Accounting related field is preferred but not required · Current students that are able to work full time are encouraged to apply! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. * Uses automated internal systems to identify and monitor overdue accounts * Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment * Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations * Prepare customer accounts for Final Notice and Cancel Non-pay * Reconcile payment history * Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies. * Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities. * Collects and posts payments to customer accounts * Records pertinent data on collection efforts and customer financial status in database * Research misapplied payments * Manage non-routine problem solving and conflict resolution to offer excellence in customer relations * Performs administrative and clerical functions as needed such as recording address changes and purging inactive records Required Skills, Abilities, Education & Experience: * Excellent verbal and written communication skills * Proficient in Microsoft Office Suite or related software * Basic understanding of local, state, and federal debt collection laws * Basic understanding of principles and processes of customer service * Ability to perform customer needs assessments and to consistently meet service quality standards * Excellent time management skills * Ability to identify issues and creatively solve problems * Ability to learn and use relevant machinery and technology * Associate degree in Business or related field or equivalent working experience required * Inbound/Outbound call with ACD phone tree experience required * Three years of experience in credit and collections work preferred

The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. Uses automated internal systems to identify and monitor overdue accounts Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations Prepare customer accounts for Final Notice and Cancel Non-pay Reconcile payment history Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies. Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities. Collects and posts payments to customer accounts Records pertinent data on collection efforts and customer financial status in database Research misapplied payments Manage non-routine problem solving and conflict resolution to offer excellence in customer relations Performs administrative and clerical functions as needed such as recording address changes and purging inactive records Required Skills, Abilities, Education & Experience: Excellent verbal and written communication skills Proficient in Microsoft Office Suite or related software Basic understanding of local, state, and federal debt collection laws Basic understanding of principles and processes of customer service Ability to perform customer needs assessments and to consistently meet service quality standards Excellent time management skills Ability to identify issues and creatively solve problems Ability to learn and use relevant machinery and technology Associate degree in Business or related field or equivalent working experience required Inbound/Outbound call with ACD phone tree experience required Three years of experience in credit and collections work preferred

GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees. Key Responsibilities: * Daily collection calls (Outbound/Inbound) * Contact customers regarding overdue accounts and determine reasons for non-payment * Maintain accurate records of all collection activities, conversations, and payment commitments with customers * Monitor customer accounts for non-payment, late payment and other irregularities * Process credit card payments * Use skip tracing techniques to locate customers * Research/investigate historical data and resolve payment discrepancies and provide backups to customers * Respond to customer questions and requests and resolve those questions/issues * Complying with applicable laws, regulations, policies and procedures * Overcome stall tactics and objection by suggesting different options for debt payment * Follow company policies, procedures, and directives from supervisors/managers * Perform other duties and responsibilities as required or requested by management Knowledge, Skills and Competencies: * At least two years (2) of collection experience * Working knowledge of Microsoft Office-Outlook, Word and Excel * Must be able to work a flexible schedule * Proficient computer and math skills * Self-starter with the ability to manage multiple tasks and meet deadlines * Proven interpersonal, organizational, analytical and problem-solving skills * Strong communication with outstanding phone etiquette and interpersonal skills * Able to work efficiently as a part of a team as well as independently * Possess strong logic, ability to take initiative and able to negotiate Working Conditions: * Work in indoor office environment Hybrid schedule * Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL Environmental an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************

Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We have an immediate opening for a Full-time Dental Biller. Job Description: Our team members perform various day-to-day patient account functions for our Dental program. Under supervision of Dental Billing Manager, the Dental Biller performs patient and third-party billing, remittance advice and payment processing, problem resolution, statement processing, old balance review, and account inquiry. Responsibilities: * Reviews encounters to ensure accuracy and completeness prior to claims submission, taking the necessary action to correct charge entry errors by contacting the provider of services, front desk staff, or reviewing charts for proper codes. * Corrects and rebills clearinghouse-initiated rejections. * Posts third party payments and denials. * Appeals and rebills third party denials. * Follows-up on outstanding A/R. * Frequently works various queues within medical practice management software to correct registration, charge entry, and ledger errors. * Matches patient payments for prepaid services to appropriate charges in practice management software. * Processes and mails monthly patient statements. * Assists patients with resolution of account balance discrepancies. * Using a retrospective eligibility report, identifies and rebills accounts found with active coverage. Administrative / Accounts Receivable * Reconciles the self-pay payments between the bank statements and practice management software. Inter-Departmental Coordination * Provides feedback to front staff and/or clinic managers regarding registration error trends. * Participates in training the clinical and administrative staff on billing functions, such as insurance eligibility verification and patient payment posting. Required Qualifications: To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or equivalent * Experience in the use and review of electronic health records is a requirement. * Thorough understanding of the health care revenue cycle Preferred Qualification: * Experience with Dentrix (EHR) is ideal, not mandatory * Related coursework in accounting, billing, and coding is highly desired. * Working knowledge of Medicaid and commercial billing regulations Position Criteria: * Teamwork-- Must be able to work independently and collaboratively within a team environment * Problem Sensitivity-- The ability to tell when something is wrong or is likely to go wrong and identify optimal solutions. Excellent problem solving skills * Active Listening-- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Service Orientation -- Actively looking for ways to help people. * Speaking-- Talking to others to convey information effectively. Able to communicate and interact with co-workers. * Time Management-- Managing one's own time and the time of others. Ability to multi-task and meet deadlines * Required Language: English; Spanish fluency a plus Job Type: Full-time At Covenant we offer our employees: * Comprehensive Benefit program * Vacation, Sick, and Personal time (VSP) * Paid holidays * 401K * Life insurance, long term and short term disability Candidates must successfully complete a criminal background check and TB test as part of the hiring process.

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies. Status: Full Time Location: Grand Blanc, MI Hart Medical Equipment offers a competitive salary and benefits package. EOE SUMMARY: Coordinates insurance and billing related activities associated with the care of service provided to the customers of the company. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses. Initiate private pay collections after insurance cancellation, denial or other issue. Obtaining referrals and pre-authorizations as well as eligibility and verification of benefit when required. Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing. Following up on unpaid claims within standard billing cycle timeframe. Checking each insurance payment for accuracy and compliance with contract discount. Identifying and billing secondary or tertiary insurances. Maintain accuracy of tables as well as inform management with rate changes. Check to see if claims remain unpaid and follow up with patients and insurance companies to determine the cause of the delay and to keep the billing cycle on track. Look into claims that are denied and research how to modify the claim to ensure it is processed correctly at maximum reimbursement. Answer inquiries made by patients, insurance companies, or fellow employees regarding assigned accounts, the billing process or the appeals process. This includes reviewing for accuracy, completeness, and obtaining missing information. Maintain complete understanding and knowledge of all reimbursement requirements for assigned payer as well as general knowledge for payers outside of those assigned. Communicate policy changes/issues to management so information can be communicated out to other areas of company. Liaise between payers/provider representatives when necessary. Uphold positive attitude towards tasks and co-workers, as well as a commitment to teamwork throughout the billing team and the organization. Serves as troubleshooter for accounts receivable problems and as back-up troubleshooter for complete system. Other duties as requested by Management. QUALIFICATIONS To perform this job successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED). Minimum of six (6) months in a medical related field and/or training; or equivalent combination of education and experience. Skills & Abilities Excellent interpersonal, written and verbal communication skills. Attention to detail Good data entry skills Proficiency with computers, with strong typing skills. Good organization skills Language Skills Proficient English (verbal, written) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner. WORK ENVIRONMENT The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at ********************************************** IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Collector position at our Home Office in Auburn Hills, MI. Position Purpose: Responsible for performing collection activities associated with various delinquent member accounts, including credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, and home equity lines of credit. Reviews delinquent accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies in a professional, fair, and lawful manner. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts and ensure that the Credit Union's professional image is maintained. Job Duties (include but not limited to): Maintain member contact and handle telephone calls on delinquent and charged-off loan accounts Maintain delinquency notices and contact members to resolve their delinquent status Maintain follow-up on delinquent accounts Performs skip tracing activities Qualifications: High school graduate or equivalent Minimum 3 years of related collection experience Skills/Abilities: Accuracy and thoroughness in work Excellent communication, telephone and public relation skills Ability to work well independently Ability to work well in stressful situations Ability to operate related computer applications and business equipment Benefits: Paid Time Off Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Paid Tuition to $5000 per year Holiday pay at 8 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran

Accounts Receivable Specialist Company: Neighborhood Service Organization Neighborhood Service Organization (NSO) is a non-profit organization dedicated to providing comprehensive and compassionate services to individuals and families in need. We are seeking an experienced Accounts Receivable Specialist to join our growing team. The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and a passion for making a positive impact in our community. Key Responsibilities: - Maintain and manage the Accounts Receivable system, ensuring accurate and timely processing of payments - Monitor and follow up on any outstanding balances, working with clients to resolve payment discrepancies and outstanding invoices - Prepare and submit invoices and statements to customers in a timely manner - Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted - Collaborate with other departments to resolve any billing or collection issues - Prepare monthly reports on collection activity, aging reports, and cash flow projections - Assist with the development and implementation of new policies and procedures to streamline the accounts receivable process - Respond to customer inquiries and provide exceptional customer service - Maintain accurate and complete records of all transactions and interactions with customers - Keep track of any delinquent accounts and initiate collections procedures as needed - Other duties as assigned. Qualifications: - Minimum of 2 years of experience in accounts receivable or related field - Strong understanding of accounting principles and procedures - Excellent communication skills, both written and verbal - Proficient in Microsoft Office and experience with accounting software - Ability to multitask and meet tight deadlines - Strong attention to detail and accuracy - Experience working with non-profit organizations a plus - Bachelor's degree in Accounting or related field preferred. Benefits: - Competitive salary based on experience - Health, dental, and vision insurance - Generous paid time off and holidays - 401(k) retirement plan - Professional development opportunities - Positive and supportive work environment. NSO is an equal opportunity employer. We value diversity and inclusivity in our workforce and encourage people of all backgrounds to apply. Join our team and make a difference in the lives of those in our community. Apply now!

Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members' growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years. UMCU is currently searching for a bright, professional and friendly Collector to assist in all aspects of collection activities, including delinquent and charged-off loans and shares, NSF checks, and courtesy pay accounts that are not in compliance with program limitations. The Collector is also responsible for related legal action, settlement and debt workout situations, and possible restriction of services related to delinquent accounts. Why join the UMCU Team? Work with a high energy and collaborative group of supportive professionals. We are committed to helping you own your career and grow professionally and personally. Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more! Very generous paid time off and a very flexible work environment to help you find just the right work-life balance. Tuition reimbursement and a student loan debt repayment program Our Fidelity 401k program with employer match is one of the most generous you'll find. From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find! What will you be doing in this role? Contacts members by telephone, letter, e-mail or in person to determine the reasons for the delinquent account and to assist the member in developing a plan to bring the account current Ensures that co-signers and co-makers are promptly and continuously notified on the status of a delinquent account and provides notification as needed. Initiates appropriate account restrictions to encourage the member to contact the Credit Union to make a payment or payment arrangements Evaluates delinquent loan accounts and determines possible actions to assist member in repaying their obligations as agreed. This may include financial counseling, evaluating credit reports, and Maintains high level of professionalism in regard to confidentiality and service in collection efforts Monitor Fraud Software Determines appropriate action to take for skip traces, legal filings (Small Claims and General Civil), repossessions, collection agencies, collateral protection insurance, titles related to secured collateral and bankruptcy processing following UMCU guidelines. Initiates and follows-through on any action taken on the assigned accounts. Serves as UMCU representative in court hearings as assigned. Prepares any accounts to be recommended for charge-off Continues collection efforts on previously charged-off loans Assists in providing training to other department team members Demonstrates responsibility for security of member information Contributes to the improvement of credit union processes and procedures Provides reports of collection activities Maintains knowledge of laws and regulations affecting financial institutions policies and procedures Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program BSA/etc. Other duties as assigned What you will need for this role: Associate's degree, or a minimum of 3 years financial institution or collection agency experience is required 1 year of credit union collection experience is desirable Sensitivity to confidential matters and ability to exercise discretion Proficient in Microsoft Office - Word, Excel, PowerPoint and Outlook Strong verbal and written communications skills Must be a team player and possess a high energy “can do” attitude Physical Demands/Work Environment The environment is typical of an office atmosphere. The noise level in the environment is usually moderate While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision

Long-Term Care Billing Specialist The ideal candidate for this position is detail-oriented, able to multitask, and enjoys working with customers. A successful Pharmacy Billing Assistant enjoys working with others in an effective manner, strives to always improve themselves, who is flexible and adaptable, provides quality service to customers, and understands what it means to be professional. As a Pharmacy Billing Assistant, your typical day would include: Working as a collaborative team member to meet the service goals of the pharmacy Create a welcoming environment by greeting all customers and providing quick and efficient service Accurately enter patient information into the pharmacy database to assist with proper billing Maintain a safe pharmacy environment by adhering to health code guidelines and corporate standards. Knowledge of dispensing and data entry functions. Thorough knowledge of Billing Department manual Corrections to insurance rejections, reverse and rebill claims as necessary. Understanding of insurance companies, billing practices, eligibility checks, secondary pay sources, Medicare (A vs. B vs. D vs. Advantages plans), prior authorizations. Working knowledge of accounts receivable, including crediting, posting payments and charges, COD policy. Work with facilities and responsible parties to get appropriate paperwork to maintain patient files. Handle deposits, send paperwork (invoices/packing slips, etc.) to home office following appropriate procedures. Skills that are an absolute must include: Outstanding Customer Services Skills Effective Communication Skills Attention to detail Time Management Organization Skills Basic Computer Skills Willingness to learn new skills Benefits of working for HomeTown Pharmacy: Competitive Wages Benefits Work Life Balance