Customer Service Representative
Collections representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
Part-Time Customer Service Representative
Collections representative job in Milford, CT
We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction.
Key Responsibilities:
Serve as the primary point of contact for customers via phone, email, and online portals
Accurately enter and manage orders in the ERP system, including sending order confirmations
Provide timely updates on order status, shipping details, and general inquiries
Onboard new customers by creating accounts and collecting necessary documentation
Generate and send sales invoices upon order shipment
Assist the sales team with preparing quotes for spare parts and product configurations
Maintain detailed and accurate records of customer communications and transactions
Support general administrative tasks and other duties as assigned
Qualifications:
Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus)
High school diploma required; some college coursework preferred
Strong communication skills-both written and verbal
Highly organized with strong attention to detail
Able to multitask and adapt in a dynamic, start-up style environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience with ERP or CRM software
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Collections representative job in Norwalk, CT
Title: Customer Service Representative / Inside Sales
Pay Range: competitive salary, bonus opportunity
Benefits: Employee Health Benefits 100% Covered, 401K
Growth Opportunity: rapidly growing company that will have many opportunities for promotions
Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Perform data entry tasks to maintain up-to-date customer records and interactions.
• Conduct outbound calling to existing clients for follow up on customer feedback or promote new services.
• Collaborate with team members to resolve complex customer issues effectively.
• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.
Ideal Candidate Profile:
• Excellent verbal and written communication skills
• Strong client service orientation with the ability to empathize with customers' needs.
• Experience with order management systems and CRM software is a plus.
• Ability to communicate efficiently while engaging with customers on various platforms.
• Sales experience is beneficial for promoting products and services effectively.
• multilingual abilities are a plus
Customer Experience Representative
Collections representative job in North Haven, CT
About Us: Summit Handling Systems, Inc. is an award-winning, third-generation, family-owned business with a nearly 70-year legacy in the Northeast. As a trusted leader in the material handling industry, we are proud to be an authorized dealer of top-tier brands, including Toyota Material Handling, Bobcat, Doosan, Genie, JLG, and Advance. With five locations, over 180 employees, and continued growth, Summit is an essential player in the nation's supply chain. Learn more at ***********************
Salary Range:
$52,000 - 65,000 a year.
Join the Summit Handling Systems team as a Customer Experience (CX) Representative and help deliver the exceptional service our customers have come to expect. In this inside sales and customer service role, you'll be the first point of contact for incoming customer inquiries, playing a critical part in shaping positive customer experiences and driving business growth. You'll manage customer interactions from initial inquiry through the sales process and beyond, ensuring every customer touchpoint reflects our brand values and builds lasting relationships.
Job Summary:
The Customer Experience (CX) Representative plays a vital role in managing the full customer journey - from responding to inbound leads to building and maintaining strong relationships with existing clients. As the first point of contact for many customers, you'll deliver exceptional service while proactively identifying opportunities to support sales growth. In addition, you'll oversee our Customer Satisfaction Program, ensuring we consistently meet and exceed customer expectations while driving long-term loyalty.
General Duties and Responsibilities:
· Customer Engagement: Interact with customers across multiple channels, handling both inbound and outbound communication to provide outstanding service, support, and timely assistance.
· Sales Development: Support sales growth by identifying and qualifying leads, sharing first-touch information with the sales team, and recommending additional products and services to meet customer needs.
· Lead Generation & Prospecting: Conduct research and leverage available tools to identify new business opportunities, helping to grow Summit's customer base and expand market presence.
· CRM Administration: Accurately enter and maintain lead, account, and contact information in the CRM system to ensure organized, up-to-date records that support sales and follow-up efforts.
· Brand Promotion: Actively promote Summit Handling's full range of products and services to current and prospective customers, strengthening brand awareness and customer loyalty.
· Post-Sale Follow-Up: Conduct proactive follow-up with customers after the sale, manage satisfaction surveys, and promptly address any concerns or issues to ensure a positive customer experience.
· Lead Coordination: Assign leads to the appropriate sales team member based on opportunity type, helping to optimize sales pipeline management and response times.
Qualifications:
· Proven experience in customer service and sales, preferably in a B2B environment
· Strong communication and interpersonal skills
· Proficiency in CRM systems and Microsoft Office Suite
· Ability to multitask and prioritize in a fast-paced environment
· Motivated self-starter with a proactive approach to problem-solving
· Bachelor's degree in Business Administration or related field (preferred)
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid holidays
Retirement plan
Vision insurance
Join us at Summit Handling Systems and be part of a dynamic team dedicated to delivering excellence in customer service and driving business growth. Apply now to embark on a rewarding career journey with us.
Summit Handling Systems is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, age, religion, gender identity or orientation, veteran status, or disability.
Pay Range
$52,000 - $65,000 USD
Auto-ApplyBilling Coordinator - Onsite Interviews 10/23
Collections representative job in Woodbury, NY
Job Details Woodbury, NY Full Time $24.00 - $24.00 Hourly NoneDescription
Sign On Bonus Opportunities- Apply Now!
ExamWorks is looking for a Billing Coordinator to join our team!
In this role you will be responsible for completing the daily tasks in the billing department. This involves securing vendor invoices, reviewing for accuracy, creating client invoices and distributing according to client specific guidelines. Diligence to ensure invoices, fees, timely submission will be key. You will also respond to client inquiries and research issues related to billing. Our Billing Coordinator needs to be highly responsive to both our internal team as well as our clients and should have intermediate Excel skills.
Our work hours are from Monday to Friday, 8:30am-5:00pm. This is on onsite role, located at our Woodbury, NY location.
We offer a competitive pay of $24 per hour depending on experience ,and sign on bonus opportunities! Plus overtime opportunities, with competitive benefits (medical, vision, dental), paid time off, and 401k.
Our Culture - We believe in a culture of respect and openness. We operate a fast paced, high volume business and value the contributions and partnership of our employees. We have a stable workforce and are looking for employees who have a good work ethic and can operate well in a team environment. While we are heavily focused on work and meeting our clients' expectation and deadlines, we still take time to enjoy the little things, with periodic office lunches and celebrations.
What do we do? ExamWorks is a growing and profitable leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.
Responsibilities:
Prepare and maintain systematic, accurate, and timely processing of all invoices and billing reports.
Ensure all invoicing is billed daily and in accordance with company practices and client contract agreements. Perform any follow-up on provider bills not received in a timely manner to decrease invoicing delays.
Maintain files on all billing and accounting information.
Report any unresolved disputes with customers to management for resolution.
Prepare and provide various information as requested for audits.
Ensure the confidentiality and security of all financial files.
Perform a variety of clerical duties including, but not limited to, answering telephone inquiries, taking messages, filing, scanning and photocopying.
Perform other duties as assigned.
Qualifications
Education and/or Experience
High school diploma or equivalent required.
A minimum of two years on the job experience handling billing or invoicing duties preferred.
QUALIFICATIONS
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages.
Must be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
Ability to follow instructions and respond to managements' directions accurately.
Demonstrates a high level of accuracy in preparing and entering financial information. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or strict deadlines.
Must be able to demonstrate and promote a positive team -oriented environment.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.
ExamWorks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Billing Coordinator
Collections representative job in New Haven, CT
Job Description
Connecticut law firm seeks full-time experienced Billing Specialist or Billing Coordinator for its well-established practice. Current professional services or legal billing experience is required. The law firm Billing Coordinator will be responsible for all aspects of client billing and have the motivation and ability to roll up their sleeves and hit the ground running in a fast-paced environment.
The Billing Coordinator reports directly to the Comptroller and owners and is responsible for providing outstanding service to the Firm's attorneys, personnel, clients, and vendors.
The qualified legal billing coordinator candidate must be very flexible, highly committed to exceptional quality and accuracy, high level of customer service, teamwork, and support Firm goals in providing exceptional client service with accuracy and professionalism.
Responsibilities - Law Firm Billing Coordinator
•Audit pre-bills, verify time entries, and ensure accurate client invoices.
•Enter attorney time, meeting daily, weekly and monthly deadlines.
•Daily, heavy client and attorney/paralegal contact and matter set up upon case intake.
•Generating accurate and timely client invoices.
•Follow through, tracking, and reporting of multiple matters and progress.
•Data entry, editing, customizing, and processing of client invoices.
•Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives.
•Assist in resolving billing inquiries and issues.
•Enter client payments.
• Manage contingency billing and hourly billing, managing each billing method accordingly.
•Track contingency case expenses with detail and proficiency.
•Assist manager with A/R and A/P tasks as needed.
Qualifications - Law Firm Billing Coordinator
• 4+ years of billing experience in professional services or law firm required.
•Strong skillsets of 10-key, Word, Excel, and Outlook.
•Law firm billing software experience. Case management software expertise a plus.
•Exceptional organizational skills, follow-up skills, and very high attention to detail.
•Excellent written and oral communication skills.
•Ability to work well in a dynamic, fast-paced environment and meet deadlines.
•Ability to juggle/manage multiple tasks and projects with competing requirements.
•Committed to high-quality customer service (internal and external).
•Consistent attendance, punctuality, reliability, and accountability.
•Real estate closings and evictions accounting experience a plus.
Bachelor's degree in business, Finance, or a related field or experience equivalent.
Minimum 4 years' experience in law firm operations, billing, or office management.
Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, recording payments, credit card processing).
Law firm billing software experience.
Salary Range: $58,000-68,000 annually
Work location: On-site and in person, Monday - Friday, 40 hour workweek
Office hours are 8:30 to 5:30 or 9:30-6:30 (TBD)
Accounts Receivable Collector
Collections representative job in White Plains, NY
Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. We're also Mansfield Certified Plus.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Accounts Receivable Collector position.
The Position
This is an excellent opportunity for recent college graduates with about a year or more of professional office experience looking to take on a fast-paced role in a national law firm, as well as more experienced candidates with hands-on A/R experience looking to continue to develop their skills.
Key Responsibilities:
To produce written documents (e.g. e-mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances.
Review and reconcile payment applications by analyzing historical information.
Telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria.
Tracking website status of invoices that are submitted electronically.
Confirming that payments have been received from electronically submitted invoices including successfully appealed items.
Record all collection activities within the assigned database.
Communicate all collection activities with the assigned Partner.
Analyze partial payments received from Clients and participate in the appeal process and write-offs.
Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts.
Regularly inform management on all progress and significant developments in the performance of primary responsibilities.
Independently produce quality work products.
Qualifications
Preferred Education & Experience: Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable
Industry Knowledge: Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes.
Technical Proficiency:
Creating a basic worksheet
Data entry and data formatting
Performing calculations in an Excel worksheet by using basic formulas such as SUM
Identifying, sorting, and filtering data
Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size.
VLOOKUP, XLOOKUP, pivot tables, conditional formatting
BillBlast experience
Strong command of Microsoft Office, specifically Outlook and Excel. Excel must have knowledge is as follows:
Aderant, AS400 and Minisoft ARCS is advantageous but not required.
Organizational Skills: Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity.
Communication: Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients. Additionally, ability to read cursive.
A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Salary Range:
$50,000 - $70,000 USD
Why Should You Apply?
Benefits: Outstanding benefits package, including 401k match and generous PTO plan
Career Growth: Ample opportunities for professional development and advancement
Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at *********************************.
Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.
Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.
California Residents may review our CCPA notice for applicants and employees here.
#ZR
Auto-ApplyBilling Coordinator
Collections representative job in White Plains, NY
Westchester Jewish Community Services (WJCS), a non-profit organization, was founded in 1943 and has grown to be the largest provider of licensed outpatient community mental health services and one of the largest human service agencies in Westchester County. We provide state-of-the-art programs and services and compassionate care to more than 20,000 people of all ages and backgrounds each year.
We are currently seeking a Billing Coordinator to join our team. This role is responsible for planning and implementing the daily, weekly, and monthly activity related to Managed Care, Medicaid and 3rd Party Insurance. This position ensures timely and accurate processing of claims, collections, and account reconciliations to support the financial health of our organization.
The salary range for this full-time position is $50,000 to $60,000.
Responsibilities:
As a valued member of our team, your responsibilities will include, but are not limited to:
Process and review billing for Managed Care, Medicaid, and Third-Party Payers, ensuring timely claim submission, editing, transmission, and verification.
Post insurance carrier payments - both electronic and manual.
Complete insurance company clearinghouse processes.
Manage collections and account reconciliations, ensuring timely follow-ups on past-due accounts to meet department goals.
Analyze and resolve billing discrepancies, conducting research as needed.
Assist with rate updates, entering new carrier rates and modifying billing setups for new or existing programs.
Monitor service authorizations and notify clinic management when renewals are needed.
Maintain accurate records and documentation to support billing and collections.
Educate clinical and administrative staff on reimbursement procedures for various managed care companies.
Identify new insurance plans held by clients and alert leadership for potential enrollment.
Ensure accuracy in journal entries, cash posting, and account reconciliations.
Requirements:
We are seeking candidates who possess the following qualifications:
Associate degree OR a High School diploma with at least 4 years of experience in professional billing/collections for 3rd party insurance.
Knowledge of insurance and managed care billing /collections requirements.
Strong written and verbal communication skills.
Experience in developing reports related to Managed Care, Medicaid, and 3rd Party insurance, with the ability to present to management.
Computer literate in billing, Word and Excel applications.
Knowledge of insurance carriers' Explanation of Benefits.
Ability to calculate and reconcile payment details.
What WJCS has to offer you:
In addition to meaningful work and a supportive team environment, we offer a competitive benefits package, including:
Generous paid time off
Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA)
403(b) Plan and an Agency-Paid Pension Plan
Ongoing Professional Development and Training
Employee Assistance Program
Disability and life insurance
Staff appreciation events and employee mental health & wellness initiatives
Tuition, day-care, and personal emergency reimbursements
WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Auto-ApplyKeyholder (PT) - The SoNo Collection
Collections representative job in Norwalk, CT
"Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Norwalk, CT. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.
CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!
Responsibilities
Create and ensure a cohesive work environment that inspires engagement of associates
Possess the UNTUCKit CORE values
Confidently execute UNTUCKit University training and participate in daily chat-in activities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers' needs and provide assistance and information on product features
Create a fun, relaxed environment for customers to feel comfortable shopping
Maintain stock room
Open and close the store
Actively maintain a tidy sales floor
Remain knowledgeable on products offered and discuss available options
Cross sell products
Team up with co-workers to ensure proper customer service
Be a vital part of brand decisions with customer feedback and observations
Requirements
Proven work experience as a Sales Associate
Basic understanding of sales principles and customer service practices
Proficiency in Apple products and G-suite, Omni-channel POS systems
Solid communication and interpersonal skills
Customer service focus
Ability to work in the store alone
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
High school degree
Part Time: Hours may vary.
Benefits
Retirement Plan (401k)
Paid Time Off ( & Public Holidays)
Training & Development
Casual working environment
Wellness Resources
Pay Range: $20-$22 hourly rate
Auto-ApplyCollections
Collections representative job in Danbury, CT
Researches account activity and resolves past due accounts through extensive contact with customers. Duties And Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform a variety of duties associated with improving cash flow and minimizing bad debt write-offs.
Initiates telephone, written, and/or email contact with internal & external customers with amounts past due, determining reason and arranging for collection or adjustment to correct errors in accounts.
Negotiates payment plans with customers; follows guidelines for follow-up on payment plans.
Reviews deadlines for collection action events, initiates collection activities.
Resolves and/or escalates collection disputes; makes inquiries, researches, and communicates with internal and external customers.
Performs severance activities after approvals; stop service, cancellation & container removal.
Maintains records of all delinquent accounts by logging collection notes and dispositioning transactions in various collections systems.
Performs write-offs, processes payments and recoveries.
Handles telephone inquiries from customers.
Prepares Collection Reports for Supervision as requested.
Other duties as assigned.
Qualifications
Education and Experience
Education: High School Diploma or GED (accredited)
Experience: 2+ years previous collections or customer service experience
Other Knowledge, Skills Or Abilities Required
Basic financial skills including knowledge of commonly used collections practices and procedures.
Proficient in working on a PC, and competent in the use of Microsoft Office. Full proficiency in Excel, Outlook, and Word.
Ability to interact and communicate effectively, orally and in writing.
Possesses a positive attitude.
Applicable training/experience in a call center environment with commercial customers and business to business collections or customer service.
Job Type: Full-time Temp to hire
Automotive Assistant Biller
Collections representative job in Smithtown, NY
Job Description
LONG ISLAND'S LARGEST CADILLAC, BUICK & GMC DEALER
King O'Rourke Cadillac Buick GMC located on Route 347,Smithtown, NY is looking for an experienced Assistant Biller.
STRONG DMV & Verify experience required. A great opportunity to join our growing team! We are a high volume store and offer top pay to the right candidate.
View our Careers Page here to see what it's like to work at King O'Rourke Auto Group!
We are seeking to hire candidates that have the following skills
:
Thorough and strong knowledge of DMV & Verify
Knowledge of Reynolds & Reynolds / Ignite is a plus but not mandatory
Excellent oral, written, and interpersonal communication skills
Positive attitude with a high-energy personality
Organization and follow-up skills
Automotive Billing Experience
Benefits:
Health & Dental
401K with matched dollars
Paid Vacation, Paid Time Off, Paid Holidays
Company Discounts
Quarterly Bonuses Available
Responsibilities will include but are not limited to:
You will work with new software that allows you to complete your job duties and responsibilities in a fast-paced work environment.
Backstopping F&I and vetting all deals
Verifying interest rates, rebates, residuals, and vin incentives.
Process DMV within a regulated time frame
Log information into VERIFY
Log-deals being sent to the accounting department
Maintain up-to-date police, plate, and in-transit books according to NYS regulations
Ensure deal compliance prior to releasing any DMV documents to the sales/finance department
Create an up-to-date DMV log which includes any DMV issues/concerns, missing documents
Submit a check request for any DMV refunds to accounting with a copy of the registration
Assist the General Manager/Controller as requested with the DMV process and procedure
Prepare paperwork for the titling of new, used, and wholesale transactions
Ensures retail transactions are processed in a timely manner
Prepares tax and title documents
Prepare and submit all legal transfer documents to the state department of Motor Vehicles (DMV)
Provide additional administrative support as needed
Keep current with applicable laws
Contacts banks to obtain lien releases
Applies for duplicate titles when needed
Check all paperwork for correct title, lien information, taxes, etc., before forwarding to the accounting
Prepare and maintain trade-in vehicle jackets
Follow up on all payoffs to ensure a quick return of titles and lien releases
Maintain loaner and company vehicle title
Pay: $40,000 - $50,000 per year
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For further information on this opportunity, please call our General Manager Jim Pflumm at ************, or apply online.
Dental Biller
Collections representative job in East Haven, CT
CPa Medical Billing, a GeBBs Healthcare Company, is currently seeking an experienced Dental Billing Specialist to join our team. As a Dental Billing Specialist, you will be responsible for the following
Responsibilities
Research all information needed to complete billing processing.
Post any corrections to claims to ensure integrity of account information.
Review billing reports to ensure proper dental billing procedures are followed based on federal and state rules and regulations.
Research and resolve all Third-party collection related activities, including working through accounts receivables to maximize reimbursement.
Function as a liaison between patients and site staff on claims, billing questions or insurance related issues as directed by management.
Research Overpayments, record adjustments to account and determine the appropriate destination of unidentified funds.
Respond to inquiries from outside agencies, insurance companies to assist in claim payment processing.
Effectively process all patient and third-party correspondence, including requests for copies of claims, statements and initiate refunds.
Process all legal documentation as it relates to dental patient accounts.
Act as a resource for CPa Staff and patients regarding dental insurance claim policies, procedures and requirements.
Provide support to the CPa management team on various areas of patient dental billing research and analysis.
Work on various projects as assigned by the Dental Billing Department Management.
Qualifications
1-3 years dental billing experience
Proficient with Microsoft Word and Excel
Previous experience with ECW, EPIC and Dentrix a plus
Proficient in dental billing software and insurance portals Knowledge of dental codes (CPT, ICD-10, and HCPCS) is a plus. Familiarity with dental insurance plans and reimbursement procedures
Auto-ApplyRetail Keyholder- Sono Collection
Collections representative job in Norwalk, CT
Job Description
Join the Lovisa America team:
It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.
The Key Holder Role:
The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you're a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you!
Must be 18yrs and older to apply!
Our Brand:
Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.
We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It's about the customer, always” in everything we do.
Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.
Lovisa Benefits:
- Ongoing training, mentoring and support for personal and career growth.
- Generous product discount.
- Incentives galore.
- Ear piercing training.
- A culture that is committed to continuous improvement!
- Opportunity to join one of Australia's fastest and most successful global retail brand!
What we are looking for!
- Do you have a strong desire to deliver an exceptional experience to your customer?
- You possess strong time management and organizational skills
- You thrive off challenge and reward
- Have you got prior experience working in Retail/Hospitality?
- Can you create a positive team environment?
- Will you aim to ensure the store always looks presentable and inviting to our customers?
To be successful in this role you will have:
- Prior experience for a retailer or hospitality
- Ability to perform in a fast-paced, high-volume environment
- Exceptional communication skills
- A Passion for retail and fashion!
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.
Dental Billing Specialist
Collections representative job in New Haven, CT
Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed.
Duties and responsibilities
The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to:
Billing
* Performs billing and computer functions, including data entry, documentation review and encounter posting
* Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary
* Work claims and claim denials to ensure maximum reimbursement for services provided
Carrier Authorizations
* Verifying patients' insurance and obtaining coverage breakdowns
* Creating ABNs as needed based on coverage
* Schedule/treatment plan reviews for carrier authorization
* Obtaining and logging prior authorizations for procedures as mandated by carriers.
Collections (Self-pay)
* Prepare, review and send patient statements
* Process and send "collections" letters for outstanding balances
* Process all returned mail
* Answer incoming patient billing phone calls, work to resolve patient issues
* Initiating collection calls and setting up and maintaining payment arrangements
* Follow collections process as outlined in FHCHC billing guideline
Qualifications
High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must.
The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred.
He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid.
Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Dental Biller
Collections representative job in White Plains, NY
Job Title: Dental Biller
Reports to: Junior Dental Billing Lead
Supervises: N/A
The Dental Biller will ensure accurate and timely processing of invoices and insurance claims and deal with any patient queries regarding billing. Submitting and following up on claims with health insurance companies, managing accounts receivable, and coordinating with patients regarding their billing concerns.
Key Performance Areas & Key Performance Indicators:
Insurance Claims, Procedures, Billing, Managing Payment Plans & Collections (100%):
Collecting and reviewing all patient insurance information needed to complete the billing, collections, appeal, and/or cash processes to ensure clean claims submission to insurance carriers
Following up on dental billing and accounts receivable for all payer types.
Processing dental insurance EOBs, appeals, denials, and following up with denial resolutions timely and accurately
Understanding insurance EOBs and the appropriate adjustment best practices according to internal guidelines
Posting payments received from insurance carriers and patients.
Effectively utilizing various means for collections, including but not limited to phone, fax, mail, and online methods.
Providing exceptional customer service to internal and external customers while resolving any requests in a timely and accurate manner and escalating complaints accordingly.
Audit accounts for quality.
Performs other related duties as assigned.
Minimum Qualifications:
Education:
Highschool Diploma or GED Required
Experience:
One year of dental revenue cycle, dental billing, dental operations or dental clinical skills
Knowledge of Eaglesoft, Open Dental, and/or Dentrix
Skills:
Strong customer service skills with a focus on providing timely responses to customers
Excellent problem solving skills and decision making abilities
Strong organizational abilities; detail oriented
Skilled at managing multiple tasks with goals and deadlines
Excellent verbal and written communication
Competencies:
Operations Knowledge - Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others.
Product Knowledge - Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer's needs.
Compliance Knowledge - Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team.
Sales & Service - Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships
Teamwork - Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Computer Skills - Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs.
Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together.
Talking- The ability to convey information accurately by speaking to customers and other employees
Hearing- Able to hear average or normal conversations and receive ordinary information.
Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
*Employer reserves the right to change this job description at any time, should business needs arise.*
9:00am-5:00pm
MST 3 Blood Collection Specialist
Collections representative job in Derby, CT
CPT Certification
1 year of Patient Care Technician experience required
DMV/Biller
Collections representative job in Spring Valley, NY
At New Country, our people do whatever it takes to find solutions. We're building a culture that's genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds. Benefits
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Family owned and operated
Long term job security
Responsibilities
Prepare paperwork for the titling of new, used and wholesale transactions
Ensures retail transactions are processed in a timely manner
Prepares tax and title documents
Prepare and submit all legal transfer documents to the state department of motor vehicles
Provide additional administrative support as needed
Keep current with applicable laws
Contacts banks to obtain lien releases
Applies for duplicate titles when needed
Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting
Issue stock numbers and stock-in used vehicles purchased
Prepare and maintain trade-in vehicle jackets
Follow up on all payoffs to ensure a quick return of titles and lien releases
Qualifications
Minimum 3 years' experience in Billing within a car dealership setting
ADP Experience & Computer literacy
Some knowledge of geographical Motor Vehicle paperwork
Professional appearance and work ethic
Excellent oral, written, and interpersonal communication skills
Positive attitude with a high-energy personality & superior customer service skills
Organization, follow-up skills & strong attention to detail
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyAccounts Receivable Coordinator
Collections representative job in Stamford, CT
About Us Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service. Visit Waste Harmonics Keter for more information.
Position Summary
The Accounts Receivable Coordinator is responsible for timely collections, accurate account maintenance, and proactive customer follow-up on overdue balances. This role acts as a key link between customers and the Finance team to ensure records are accurate, issues are resolved quickly, and operations run smoothly. The coordinator also provides regular reporting on collection status, disputes, and trends that support decision-making across the business.
Key Responsibilities Strategy & Customer Focus
Maintain and monitor all assigned customer accounts to ensure timely payments.
Engage with the team to stay aligned with best practices and business needs.
Support continuous improvement efforts within the AR process.
Stakeholder Management
Partners with internal departments to resolve any issues that may cause customer payment issues and improves the customer finance experience.
Foster strong relationships with customers, proactively seeking ways to provide a clear and customized experience.
Operations
Maintain accurate data within the ERP system (Netsuite), including updates, reconciliation, and documentation.
Meet or exceed KPIs, including collection targets, resolution of disputes, reduction of duplicate services, and correction of rate/price discrepancies.
Adhere to established workflows and ensure compliance with finance processes.
Support internal and external audits with proper documentation and timely responses.
People & Collaboration
Share knowledge and best practices to support team goals and a collaborative environment.
Seek ongoing personal development through training, coaching, and feedback.
Experience
Strong communication and organizational skills.
Ability to prioritize tasks and manage deadlines effectively.
Works independently while thriving in a collaborative team environment.
Experience resolving customer disputes both internally and externally.
Knowledge & Technical Skills
Familiarity with ERP systems (Netsuite preferred).
Proficiency in Microsoft Excel, Outlook, and Word.
Ability to adapt in a fast-paced and evolving environment.
Understanding of AR processes, reconciliation, and account research.
Ability to provide accurate documentation for audits and internal reviews.
Waste Harmonics Keter Comprehensive Benefits Package
Competitive Compensation
Annual Bonus Plan at Every Level
Continuous Learning and Development Opportunities
401(k) Retirement Savings with Company Match; Immediate Vesting
Medical & Dental Insurance
Vision Insurance (Company Paid)
Life Insurance (Company Paid)
Short-term & Long-term Disability (Company paid)
Employee Assistance Program
Flexible Spending Accounts/Health Savings Accounts
Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer
7 Paid Holidays
At Waste Harmonics Keter, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
Auto-ApplyCollections Specialist
Collections representative job in White Plains, NY
Description We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.
Responsibilities:
- Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.
- Conduct high-volume collection calls to secure payments and promptly resolve any client issues.
- Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.
- Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.
- Adapt to different roles within the department to provide support and coverage during staff absences.
- Post daily payments to the Cash Easy System as required.
- Process daily transactions and assist customers with inquiries and weekly account updates.
- Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.
- Ensure superior customer service by addressing client concerns effectively and professionally.
- Collaborate with the credit team to approve credit lines and manage balances efficiently. Requirements - Proven experience in commercial and consumer collections, including B2B environments.
- Strong understanding of credit approvals, collection processes, and debt settlement.
- Proficiency in Microsoft Excel and Outlook for tracking and reporting purposes.
- Ability to interpret and analyze aging reports to prioritize collection efforts.
- Exceptional customer service skills with a focus on building client relationships.
- Excellent communication and organizational skills to handle high-volume tasks efficiently.
- Familiarity with call center operations and handling customer inquiries.
- Adaptability to manage multiple responsibilities and support departmental needs.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Coord, Billing I (2188214)
Collections representative job in Port Chester, NY
Directly responsible for contacting patients regarding outstanding A/R for payments that are due Quest Diagnostics. Responsible for analyzing and resolving billing problems in an effort to secure prompt insurance and patient payments to reduce Bad Debt out outstanding A/R.
Directly responsible for contacting patients regarding outstanding A/R for payments that are due Quest Diagnostics. Responsible for analyzing and resolving billing problems in an effort to secure prompt insurance and patient payments to reduce Bad Debt out outstanding A/R.
Minimum 3 years combined billing process, collections and/or customer service experience. Proven ability to effectively communicate with patients and insurance carriers, in a professional manner. Ability to work independently and focus on tasks. Proven ability to work independently. Strong oranization, interpersonal and communication skills. High degree of accuracy and attention to detail. PC Skills, MS Office, Customer/Client Service and Collections a must. Bi-lingual/Spanish desired.
1pm-8pm m-f; and Saturdays 10am-3pm
Salary Range: $14.00/hr. - $18.00/hr.
Skills & Requirements
Minimum 3 years combined billing process, collections and/or customer service experience. Proven ability to effectively communicate with patients and insurance carriers, in a professional manner. Ability to work independently and focus on tasks. Proven ability to work independently. Strong oranization, interpersonal and communication skills. High degree of accuracy and attention to detail. PC Skills, MS Office, Customer/Client Service and Collections a must. Bi-lingual/Spanish desired.
1pm-8pm m-f; and Saturdays 10am-3pm
Salary Range: $14.00/hr. - $18.00/hr.