Collections representative jobs in Des Moines, WA - 578 jobs

Murrey's Disposal, a Waste Connections company, is hiring a dependable, customerfocused Customer Service Representative (CSR) in Fife, WA. If you enjoy working with systems, staying focused in a fastpaced environment, and improving performance over time while supporting a team-this role is a great fit. Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m. Starting Pay: $19.00-$22.50 per hour (DOE) with regular wage increases Environment: Officebased, stable, and teamoriented with longterm career growth At Waste Connections, we value people who show up, work safely, treat others with respect, and take pride in doing the job right. We know great employees come from many different backgrounds and experiences. If your skills are transferable-even if your path is nontraditional-we encourage you to apply. What You'll Do (DaytoDay Responsibilities) Support customers by phone and in person to set up, modify, or discontinue service Navigate multiple systems to enter and update customer information accurately Resolve issues by collaborating with internal departments (service, dispatch, billing) Process account actions: contracts, charges, deposits, address changes, discontinuance orders Promote goodwill through professional, respectful communication that builds longterm relationships Meet productivity and quality goals in a structured, highcallvolume setting Educate customers on available or additional services when appropriate Cover reception or front desk as needed to support the team What Success Looks Like (Signals That You'll Thrive Here) You're comfortable working on a computer most of the day using a keyboard, mouse, and headset You can stay focused during repetitive or backtoback tasks without sacrificing accuracy You like tracking personal performance, hitting daily goals, and improving consistently You communicate clearly, multitask across several windows, and keep calm under pressure You work well in a closeknit team, sharing information and supporting others when it's busy This role may be a great fit for people with experience in call centers, retail, hospitality, dispatch/logistics, administrative support, or other fastpaced digital environments where attention, systems navigation, and customer communication are essential. Work Environment & Physical Expectations Office setting with individual workstation, computer, telephone, and headset Call areas can be active and occasionally noisy; some calls may be monitored for quality and training Requires extended periods of sitting, typing, and screen time Tasks are often repetitive and require consistent attention to detail Minimum Qualifications High school diploma or equivalent preferred Two (2) years of customer service experience or transferable experience from a customerfacing role Comfortable with MS Word, Excel, email, and navigating internal systems Strong typing (including 10key), organization, and documentation skills Clear communication, problemsolving, and team collaboration abilities Why Waste Connections & Murrey's Disposal Competitive wages with regular increases Comprehensive benefits package Stable, essential service industry with yearround work Decentralized, teamoriented culture focused on safety, respect, and accountability Growth and advancement opportunities across the Waste Connections network To be considered for any of our current openings, you must complete an application at ********************************* Once you select your position of interest, you will find application information and additional instructions. We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future." A link to our benefits overview can be found here:us/en/benefits Waste Connections is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Replies within 24 hours Benefits: Employee discounts Flexible schedule Free food & snacks Summary:Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company. Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers. Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Primary Duties and Responsibilities: Answers telephones, emails and texts and responds to inquiries in a professional manner. Conducts sales calls for prospective members. Processes student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists customers with purchases of merchandise and memberships. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms. Makes calls to resolve open account problems Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary. Job Qualifications and Skills Ability to work with children Excellent communication and organizational skills High energy Strong work ethic Must pass background examinations prior to training About Goldfish Swim School: Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too! Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas Our pools are disinfected with chlorine to provide the safest swimming environment Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensation: $17.50 - $20.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Full-time Description bidadoo auctions are the largest business and industrial online auction company on the world's largest marketplace. Our customers include leading Fortune 500 companies such as Herc Rentals, John Deere Remarketing, Boeing, Genie/Terex, Boeing, JCB, City of Seattle, John Deere Remarketing, etc. Responsibilities include: Customer / Seller Advocate in the Auction Service Center in support of Customer Success Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all Customer Services and Seller Success Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers Manage onboarding of customers and setting-up projects and customers for success - this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc. Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses Assist with sales analysis/reports Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations Assist with appraisal and valuation process: pictures, specifications, data entry, etc. Ability to learn and have intricate knowledge of the company's service offerings, processes, people, and technologies Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc Other duties as assigned in response to the sales team and to create repeat business. Requirements Qualifications Include: 2+ years of experience in a B2B customer service role 1+ years of experience reviewing customer contracts Intermediate experience with Microsoft Office Suite and GSuite CRM experience- Salesforce preferred Sales support experience Collaborative, solution-based attitude Bidadoo is an equal opportunity employer. Salary Description $18.00 - $22.00 per hour

Job Description What you'll do Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on customer projects. Uncover, analyze, and comprehend a variety of system requirements requiring review and consideration of multiple business priorities Advise customers on solution features, configuration options, and system processes and procedures Configure and customize new customer instances, as well as understand and configure interfaces to third-party applications Manage changes to requested solutions, including following the documented change request process for scope and billing management Onboard clients, including creating training material and conducting effective training calls and/or visits with clients Proactively surface project risks and issues for the team to address as well as provide consultative guidance and dynamic solutions for any issues that arise Provide proactive outreach at all stages of the customer lifecycle Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and/or solutions Develop and maintain strong relationships with colleagues and clients to ensure maximum satisfaction and retention levels Participate in customer support standby rotations when the regular support team is unavailable Assist, if requested, in the sales process, providing technical sales support Skills you'll need Bachelor's degree in business or technology with one or more years' experience implementing business software in a consultative role within a SaaS environment preferred though greater experience in a related role with increasing responsibility may be considered as an appropriate substitution One or more years of experience managing software implementation projects Two or more years of software application implementation experience in a consultative role, preferably within a SaaS environment Excellent communication and presentation skills Must be personable and enjoy working with people in an entirely customer-facing role Knowledge of project management/delivery methods and tools Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation Working knowledge of Scrum and other Agile methodologies Bonus: previous experience with programming, or ability to write simple database queries and scripts Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems Experience in the Workforce Management domain preferred Experience with Salesforce (or other CRM) desired Ability to travel (job requires up to 30% travel) Comfortable working as needed in a remote environment with video-conferencing tools What you'll get Competitive wages ESPO (employee stock option program) Medical/dental vision coverage 401(k) Flexible PTO and 10 paid holidays per year Career advancement opportunities

Job DescriptionAbout Virtualite Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level. We are currently seeking a customer growth representative to drive revenue through account expansion, upselling and client development. In This Role: • Manage a portfolio of active client accounts • Identify upsell, cross-sell, and expansion opportunities • Conduct consultative conversations to uncover evolving client needs • Present additional service solutions that align with client goals • Maintain accurate account notes, pipeline updates, and forecasts in CRM tools • Collaborate with onboarding and operations teams to support seamless service delivery We are looking for: • Experience in account management or customer growth is a plus but not required • Strong relationship-building and consultative selling skills • Comfortable managing multiple accounts and ongoing conversations • Goal-oriented, organized, and detail-focused • Strong verbal and written communication skills What we offer: • Competitive base compensation with performance-based incentives • Benefits including medical, dental, vision, 401k, and paid time off • Career growth opportunities within a scaling organization • Ongoing training and leadership support • Collaborative team culture focused on client success Powered by JazzHR jOotuU8BAN

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Genesis Collections: Crafting Futures, Exceeding Expectations! Since our inception in 2012, we've been at the forefront of the collections industry, revolutionizing the game with cutting-edge tools and technology. We're on the lookout for vibrant individuals ready to dominate in the multifamily housing segment. Step into a world where your zest for challenges meets our dynamic and professional atmosphere.Every year, a select few individuals redefine success at Genesis, turning heads with their drive and tenacity. If you've got the ambition and eagerness to exceed expectations, we can't wait to meet you! We are a skills based hiring company and participate in behavioral assessments! In person testing available during the in-person interview process. Why You Should Choose Genesis: A Rewarding Career, Not Just a Job: At Genesis, we are offering a golden opportunity to build a fulfilling career, equipped with avenues for personal growth and development. Competitive Remuneration Structure: Enjoy the stability of base pay coupled with the thrill of uncapped commissions. If you're someone who's frequently found in the top ten, our commission structure is designed to reward those who are self-driven. Stellar Work-Life Balance: Say hello to stability! With no evenings or weekends to worry about, you'll have ample time to enjoy the fruits of your labor. Unbeatable Benefits: Apart from a lucrative pay structure, we offer competitive benefits that take care of you, fostering a holistic work environment. A Vibrant Community of Achievers: Be part of a team where ambition meets opportunity. At Genesis, we reward and recognize the go-getters who love to exceed expectations. Room for Growth: Opportunities to climb the ladder in a nationally recognized leader in the industry Requirements: Your Mission, Should You Choose to Accept: Harness your wit and resourcefulness to manage and recover accounts effectively. Be the listening ear that understands and negotiates the best possible arrangement. Utilize our state-of-the-art technology to streamline processes and solutions. Communicate clearly and collaboratively, turning potential conflicts into resolutions. Your Genesis Superpowers: Fast-Learner: Ready to soak up knowledge like a sponge! Good Listener: Attuned to the needs and narratives of others. Computer Whizz: Comfortable navigating and leveraging technology. Resourceful Dynamo: Can find solutions even in the trickiest situations. Crystal Clear Communicator: Able to convey messages in a manner that's effective. What You Bring to the Table: A no-holds-barred approach to learning and adapting. A personality that balances fun and professionalism seamlessly. A natural flair for engaging and connecting with people. Could You Be the Next Genesis Success Story? Step into a career that's all set to match your enthusiasm and potential. Qualifications: Strong communication skills Minimum of One (1) year of Debt Collections experience preferred Proficiency in accounts receivable and financial concepts Excellent phone etiquette and negotiation abilities Strong ability to multitask Familiarity with accounting principles and financial software Strong mathematical skills and attention to detail Physical Demands: Sitting for long periods of time using a computer and telephone systems, up to 7- 8 hours a day, 5 days a week. Repetitive hand and wrist movement, up to 7-8 hours a day, 5 days a week. Job Type: Full-time Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Referral program Retirement plan Vision insurance Work Location: In person Compensation: $20.00-$40.00 hr. w/ eligible for uncapped commission and/or additional bonus

As a service organization, Wesley selects employees who bring our mission to promise. When you become a member of the Wesley team, you contribute to the active lifestyle, high quality of care and other services we provide older adults at our award-winning communities or other residence. Our workforce is as diverse as our services, which include independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care and home health. Our Total Rewards philosophy is a balanced approach that meets the needs of employees on their career journey whether they are just joining the workforce or nearing retirement. We evaluate our Total Rewards offerings annually to provide benefits employees would find meaningful. In addition to competitive wages and a commitment to pay equity, we offer the following benefits and other compensation: Employees, and their families if elected, can participate in medical and vision insurance (full time and ACA eligible), dental (full time) and group life (employee only for full time, excludes part-time and on-call staff). We offer a combined paid time off (PTO) policy which incorporates state paid sick leave with company paid time off at an accrual rate of 0.0607 per hour worked, equivalent to 120 hours of PTO at 2,080 hours worked in a year. We also offer 6 Paid Holidays (8 hours for full time and 6 hours for part time per event, excludes on-call staff) and 1 Personal Holiday of Choice per year (excludes on-call staff). Retirement planning is encouraged through our 403(b) plan that includes a generous 100% company match on the first 4% of earnings an employee contributes. There is a 5-year vesting schedule on the company match, and minors are ineligible for the company match. A food and beverage discount of 50% is available to all employees at any Wesley bistro. Employees are also eligible for On-Demand Pay with Dayforce Wallet. Minors need parental consent to access this benefit. To assist employees with challenges outside of the workplace, Wesley offers an Employee Assistance Program (EAP), which is 100% company paid. Additionally, Wesley Community Foundation provides grants to qualifying employees as detailed in the plan summary. Lastly, the efforts and contributions of our valued employees are celebrated in our best-in-class recognition and reward platform, Inspire. Points earned for various reasons may be redeemed for a variety of merchandise, gift cards, tickets, travel and other experiences selected by the employee. This summary is intended to reflect the most reasonable and genuinely expected offering of benefits and other compensation for the posted job. The official website for all Wesley job postings is ********************************** Wesley is not responsible for content on third-party job boards. Salary ranges, benefits and other compensation are subject to change. Enrich the lives of older adults through community, choice, and continuing care in the Billing Specialist role. This medical billing role plays a leading role in billing and collecting for care services across home care, home health, and hospice. Find your sense of belonging at Wesley! You will provide continuing care through these responsibilities Essential functions of this position include the following. Coordinate and verify primary, secondary, and tertiary insurance; complete prior authorization as needed. Complete billing preparation for home care, home health, and hospice business lines. Process Long Term Care submissions and LTC document requests. Manage billing and accounts receivable for Home Care. Adhere to collections processes and regulatory requirements. Order supplies and maintain inventory. Complete accounts payable coding. Serve as back-up for entering miscellaneous payroll earnings and mileage. Update and maintaining insurance agreements. Create and maintaining Hospice contracts. Audit service line agreements on an annual basis. Travel to client homes to educate on long term care. Other Duties and projects as assigned. Our requirements and qualifications for success Minimum one-year experience with medical billing. Prior experience with Medicare billing; understanding of billing rules. Proficient with Microsoft Office suite and other common workplace technology. Ability to read, write, speak and understand the English language. Ability to project professionalism in representing the Company. Outstanding verbal and written communication skills required. Proficiency with electronic health record systems (e.g. Brightree, PCC, WellSky) and other software programs. Proven track record of successful organizational skills, time management, project management and follow-through. Physical, environmental, and mental requirements Ability to sit, stand or walk at-will throughout shift. Ability to hear, understand, and distinguish speech and/or other sounds one-to-one, in a group, and via telephone/computer. Keyboarding and near visual acuity. Ability to lift up to 25 lbs. Reliable transportation for occasional travel to client homes to educate on billing and insurance matters. Salary Range: $29.95 to $43.16 per hour

Our Company: Guardian Security Systems was founded in 1976, and we have been serving the people of the PNW with their security and fire protection needs since then, for officially 50 years! We are locally owned and operated, with four offices located in Yakima, Tacoma, Bellingham, and the SODO district of Seattle in Washington State. Position Summary: The Collections Specialist plays a critical role in managing high-value and complex accounts to ensure timely collections and maintain strong customer relationships. This position is responsible for overseeing the health of accounts receivable (AR), reducing Days Sales Outstanding (DSO), and reducing outstanding AR. The role requires close collaboration with the internal AR teams, as well as cross-functional coordination with sales, customer service, and finance departments. Key responsibilities include resolving payment disputes, collecting overdue invoices, processing payments, reconciling account discrepancies, and maintaining accurate customer records. The Senior Collections Specialist also monitors and reports on key collection performance indicators (KPIs), ensuring proactive and effective collection strategies. Pay: • $27-$29 per hour Work Setting: • M-F, 7:30 am - 4:30 pm PST • Onsite or Remote Supervisory Responsibilities: • This position has no supervisory responsibilities. Essential Duties and Responsibilities: Essential duties and responsibilities include the following: • Manages a portfolio of complex or high-value accounts, focusing on the timely collection of outstanding debts and resolving payment issues. • Interacting with clients via phone and email to discuss overdue accounts, negotiate payment plans, and resolve disputes. • Investigating and resolving billing and payment discrepancies, collaborating with other departments (e.g., sales, billing, customer service) to ensure accurate and timely resolution. • Setting up payment plans, helping to resolve customer disputes, preparing accounts for outside collections, and any other efforts necessary to collect outstanding debts. • Monitoring and analyzing aging reports to prioritize collection efforts and identify at-risk accounts. • Adhering to company policies and legal requirements related to collections and customer interactions. • Providing guidance and sharing best practices, and ensuring consistent application of collection procedures. • Identifying areas for improvement in the collections process and recommending solutions to optimize efficiency and effectiveness. Education and/or Experience: • High School diploma, GED, or equivalent. • Construction or security industry experience or working with subcontractors is a plus. • Minimum 3+ years in the collections field. Key Competencies: • Flexible and reliable. • Ability to problem-solve and work with little direction. • Excellent time management, planning and forward-thinking skills. • Has a positive and professional attitude. • Excellent communication and listening skills. • Must be organized and detail oriented. Certificates, Licenses, or Registrations: • N/A Computer Skills: To perform this job successfully, an individual should have knowledge of: • Proficient with MS Office Suite, particularly Word, Excel, Outlook. • Internet savvy to navigate both internal and external sites. • Familiar with Sedona, the in-house accounting software, is a plus. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee must regularly lift and/or move up to 10 pounds, and occasionally will lift and/or move up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, and ability to adjust focus; uses fingers, hands, arms when working with mouse, keyboard, monitors; use of headset while on calls. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in a typical cubicle type office environment with overhead lighting and temperature control, and low noise levels. While working remotely, the employee is expected to maintain a safe working environment at their workstation. Guardian Security System is an Equal Opportunity Employer, and we are committed to providing a diverse, inclusive, engaging, and flexible environment for our employees - because great things happen when people feel safe bringing their authentic selves to work. All employment will be based on merit, competence, performance, and business needs.

Faculty Practice Plan Services (FPPS) has an outstanding opportunity for a full-time, remote Coding Business Analyst. WORK SCHEDULE * 40 hours per week * Day Shift is Remote HIGHLIGHTS The Coding Business Analyst is an operationally focused IT professional responsible for providing both technical and business analysis of UW Physicians' core business systems, UW Medicine enterprise systems, and business analysts' tasks to meet the needs of the user community. This position serves as a liaison between Clinical Applications, Business Applications, and FPPS Operations. The role requires a deep understanding of revenue cycle workflows and their impact on FPPS business objectives. It serves as a subject matter expert bridging the gap between coding and revenue cycle, both technically and operationally. The Coding Business Analyst is responsible for collaborating with the FPPS Business Owners and IT partners, facilitating business requirements analysis via the methodical investigation, analysis, review, and documentation of all or part of a business in terms of business functions and data needs. He or she will manage the requirements development process through the elicitation, analysis, specification, and verification of multiple levels of requirements (business, stakeholder, solution) and support the ongoing management of the requirements. The Coding Business Analyst creates viable and consumable specifications, including acceptance criteria, in preparation for the sign-off, construction, and testing of design/build/configurations. PRIMARY RESPONSIBILITIES * Function as subject matter expert for clinical and revenue cycle applications while working with clinical and business users to define and document business cases for initiatives, including a clear definition of business needs, alignment to strategic objectives, benefits, and KPIs. * Leads and facilitates requirements meetings to perform requirements analysis and develop/document/validate technical solutions. * Develop test strategies, utilize best practice testing tools & techniques such as test scenario creation, traceability matrices, testing checklists, testing sign off documentation, and test labs. * Facilitates user acceptance testing. * Regularly documents and communicates project status to leadership, customers, and business stakeholders. * Develops, implements, and maintains regular reports that illustrate the health of the Business Analyst function within FPPS, and other reports as required. * Assists in identifying and implementing Application standards, culture, and guidelines, best practice methodologies, as well as processes and tools that will support the needs of customers, stakeholders, and the organization. * Provide Coding expertise and quality assurance testing, and monitoring * Conduct research and update Operational leadership on possible new edits, CMS changes, and payer policies * Develops, manages, and maintains all testing scripts for projects, process improvements, and Epic Upgrades. * Develop, implement, and evaluate departmental operations to assure excellent customer service by identifying customers, understanding their respective needs and expectations, ensuring prompt incident and problem resolution, and measuring their satisfaction regularly. * Coordinate activities and projects with other leaders/managers within ITS, FPPS, or partner organizations that have dependencies upon or are complementary to these projects. * Utilize project management practices and standards (e.g., issue management, risk management, project scheduling, etc.) as required for relevant endeavors and activities by assigned teams. * Support the execution of UWP's Operational excellence roadmap and strategy, leveraging industry best practice methods and tools such as Lean/Six Sigma, Kaizen. * Develop the departmental staffing, skills, and expertise to support organization-wide adoption of process improvement methods and tools such as Lean/Six Sigma. POSITIONS REQUIREMENTS * Bachelors Degree * Epic Resolute PB Administrator Certification and Coding Certification (CPC, CCS-P) * 2-3 years of analytical, auditing, or training experience in a Health Care environment. * Familiarity with reimbursement and billing regulations such as the WAC, CMS, DSHS, and L & I. * 3-5 years of experience in business analysis and requirements definition with a thorough understanding of data analysis and requirements documentation techniques. DESIRED EXPERIENCE/SKILLS * Previous experience in and knowledge of the academic healthcare environment * Certification or experience in 1 or more Epic Ambulatory or IP Clinical Modules, ie, Epiccare, Optime/Anesthesia * Certification or experience with Project Management ( PPM, CAPM) Methodologies and tools * Certification or experience with Lean or Lean Six Sigma Methodologies and tools ABOUT FACULTY PRACTICE PLAN SERVICES UW Medicine Faculty Practice Plan Services (FPPS) supports UW Physicians (UWP), a practice group for more than 3,000 physicians and other healthcare professionals associated with UW Medicine. UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Primary Care Clinics, UW Medical Center - Northwest, the UW School of Medicine, Valley Medical Center, and Airlift Northwest. UWP members also practice at the Seattle Cancer Care Alliance, a partnership of UW Medicine, Fred Hutchinson Cancer Research Center, and Seattle Children's Hospital. Teamwork. Community. Opportunity. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $69,576.00 annual Pay Range Maximum: $104,352.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Our Associate Blood Collection Specialist role may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* *Conditions apply

Job Description Navis Clinical Laboratories is looking for an enthusiastic Laboratory Collection Specialist to join our Field Operations team in Tacoma, WA. The selected candidate will be working in a Treatment Center, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid(saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be Monday thru Friday, 4:45AM-12:45PM The pay range for this role will be $16-18/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Full-time Salary: $16 - $18 per hour Schedule: Monday thru Friday, 4:45AM-12:45PM Reliably commute or planning to relocate to Tacoma, WA before starting work (Required) Education: High school or equivalent (Required) Shift availability: Early Day Shift (Preferred) Work Location: In person Job Type: Full Time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Schedule: Day shift Monday to Friday Ability to Relocate: Tacoma, WA: Relocate before starting work (Required) Work Location: In person

Job DescriptionWe are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded. As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence. We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!! $500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do Manage inbound and outbound calls with professionalism Negotiate fair payment plans and settlements with consumers Document all communications and account activity accurately Investigate and resolve disputes or billing discrepancies Ensure compliance with FDCPA and all company standards Balance independent work with strong team collaboration Who You Are: Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply! Outstanding verbal/written communication - professional tone always Ability to remain calm under pressure and handle rejection Goal-oriented, self-motivated, and competitive mindset Detail-oriented with strong organizational skills Comfortable using multiple systems/screens simultaneously Positive attitude, adaptability, and strong work ethic Why You'll Stay: No weekends - family-friendly schedule Supportive team environment with a competitive edge Fun monthly recognition contests and incentives Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off Long-term career growth in 3rd-party collections In addition to monthly contests & various incentives (individual and/or team) those on our 3rd Party Collector Team also earn COMMISSION (UNCAPPED) in addition to their hourly pay! While commissions are not guaranteed, our top earners have historically made $2,000 to 3,000 ( or more ) per month! Bilingüe en español e inglés? ¡Gana más!

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description Job Type: Full-time, 100% in-office at our Headquarters in Northgate, Seattle Salary: $21.00/hour Are you looking for a supportive and fast-paced atmosphere? Do you have entry-level office or customer service skills that you're hoping to turn into a career? Push yourself to reach new goals alongside your team in our Accounts Receivable department! Candidates with restaurant and hospitality backgrounds are encouraged to apply! About the Company Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 2,00 providers throughout our 19 locations and we are continuing to grow! We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. We encourage qualified applicants from all industries to apply, especially front desk, hospitality, and retail. Responsibilities include: Communicate with clients regarding balances, partner with them to ensure accurate information and payment is received. Strategize with clients on ways to complete their overdue payments. Educate clients on insurance benefit details and financial responsibility. Navigate escalated calls with empathy and healthy boundary-setting. Collaborate with team members to meet department goals and daily tasks. Requirements What you'll need to be successful: Experience in a customer service role with performance metrics Ability to communicate professionally, respectfully, and effectively A resilient mindset to work through difficult calls with compassion Motivation to receive feedback and continually grow A team-oriented mindset to foster collaboration and new ideas Experience with high call volume or in a fast paced customer environment Working knowledge of Excel (preferred but not required) Basic understanding of health insurance (preferred but not required) Benefits We provide our full-time employees with: 75% coverage of health, dental, and vision insurance Free virtual health plan Health Savings Account 15 PTO days accrued annually 6 paid holidays per year 401(k) with employer matching Life Insurance Professional development training and opportunities for advancement Job Type: Full-time, 100% in-office at our Headquarters in Northgate, Seattle Salary: $21.00/hour We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.

The Patient Support Specialist plays a key role in delivering highquality care by assisting patients with the setup and use of CPAP equipment while providing essential support to a team of physicians. This position blends customer service, technical equipment setup, and administrative coordination to ensure patients receive a seamless and positive experience. The ideal candidate is detailoriented, comfortable working in a fastpaced clinical environment, and committed to supporting both patients and medical staff with professionalism and compassion. *Key Responsibilities* * Set up CPAP machines for patients, ensuring proper function, fit, and patient understanding of usage. * Provide ongoing support to a team of doctors, including communication, coordination, and administrative assistance. * Deliver excellent customer service by addressing patient questions, concerns, and equipment needs. * Manage multiline phone systems and navigate multiple software platforms to support patient scheduling, documentation, and communication. * Accurately enter patient and equipment data into electronic systems. * Educate patients on home medical products and assist with product placement, availability, and pricing inquiries. * Maintain a clean, organized, and safe work environment, including occasional lifting or carrying of equipment up to 50 lbs. * Support daily clinic operations by assisting with patient flow, documentation, and general office tasks as needed. *Qualifications* *Required* * High School Diploma or GED * 1+ year of customer service or customer resolution experience * Experience using multiline phone systems and navigating multiple software applications * Strong verbal communication skills and comfort working on the phone * Ability to sit, stand, and walk for extended periods * Ability to accurately enter data and learn new software systems *Preferred* * Medical experience, including Respiratory Therapy or Nursing experience * Knowledge of home medical equipment, including product types, placement, availability, and pricing * Ability to occasionally lift and/or carry objects weighing up to 50 lbs (e.g., oxygen tanks) Shift: Monday - Friday, 8am - 5pm We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health and Dependent Care Spending Accounts (HAS & DCFSA) * Transportation benefits * Employee Assistance Program * Time off/Leave (PTO, Vacation, or Sick Leave) *Job Type & Location* This is a Contract to Hire position based out of Seattle, WA. *Pay and Benefits*The pay range for this position is $21.00 - $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Seattle,WA. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Genesis Collections: Crafting Futures, Exceeding Expectations! Since our inception in 2012, we've been at the forefront of the collections industry, revolutionizing the game with cutting-edge tools and technology. We're on the lookout for vibrant individuals ready to dominate in the multifamily housing segment. Step into a world where your zest for challenges meets our dynamic and professional atmosphere.Every year, a select few individuals redefine success at Genesis, turning heads with their drive and tenacity. If you've got the ambition and eagerness to exceed expectations, we can't wait to meet you! We are a skills based hiring company and participate in behavioral assessments! In person testing available during the in-person interview process. Why You Should Choose Genesis: A Rewarding Career, Not Just a Job: At Genesis, we are offering a golden opportunity to build a fulfilling career, equipped with avenues for personal growth and development. Competitive Remuneration Structure: Enjoy the stability of base pay coupled with the thrill of uncapped commissions. If you're someone who's frequently found in the top ten, our commission structure is designed to reward those who are self-driven. Stellar Work-Life Balance: Say hello to stability! With no evenings or weekends to worry about, you'll have ample time to enjoy the fruits of your labor. Unbeatable Benefits: Apart from a lucrative pay structure, we offer competitive benefits that take care of you, fostering a holistic work environment. A Vibrant Community of Achievers: Be part of a team where ambition meets opportunity. At Genesis, we reward and recognize the go-getters who love to exceed expectations. Room for Growth: Opportunities to climb the ladder in a nationally recognized leader in the industry Requirements Your Mission, Should You Choose to Accept: Harness your wit and resourcefulness to manage and recover accounts effectively. Be the listening ear that understands and negotiates the best possible arrangement. Utilize our state-of-the-art technology to streamline processes and solutions. Communicate clearly and collaboratively, turning potential conflicts into resolutions. Your Genesis Superpowers: Fast-Learner: Ready to soak up knowledge like a sponge! Good Listener: Attuned to the needs and narratives of others. Computer Whizz: Comfortable navigating and leveraging technology. Resourceful Dynamo: Can find solutions even in the trickiest situations. Crystal Clear Communicator: Able to convey messages in a manner that's effective. What You Bring to the Table: A no-holds-barred approach to learning and adapting. A personality that balances fun and professionalism seamlessly. A natural flair for engaging and connecting with people. Could You Be the Next Genesis Success Story? Step into a career that's all set to match your enthusiasm and potential. Qualifications: Strong communication skills Minimum of One (1) year of Debt Collections experience preferred Proficiency in accounts receivable and financial concepts Excellent phone etiquette and negotiation abilities Strong ability to multitask Familiarity with accounting principles and financial software Strong mathematical skills and attention to detail Physical Demands: Sitting for long periods of time using a computer and telephone systems, up to 7- 8 hours a day, 5 days a week. Repetitive hand and wrist movement, up to 7-8 hours a day, 5 days a week. Job Type: Full-time Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Referral program Retirement plan Vision insurance Work Location: In person Compensation: $20.00-$40.00 hr. w/ eligible for uncapped commission and/or additional bonus Salary Description Hourly pay & eligible commission/bonuses

Starting Pay $25.23-$27.00 DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels. Principal responsibilities include, but are not limited to: Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures Answer donor questions to ensure they are giving informed consent to donation and blood testing Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes Perform whole blood collection procedures on donors Monitor/care for donors with adverse reactions to the donation process Seal blood units and prepare blood component shipment Follow universal precautions and bio-hazard safety standards for handling blood Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply Interact with team members and donors knowledgeably and professionally. Position Requirements include: High School education or GED equivalent required One year of strong customer service work experience Previous healthcare and blood banking experience is a plus Additional healthcare-related certifications are desirable Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years. Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius. Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements. Ability to attend an 8-week training program Excellent verbal and written communication skills Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time. Benefits and Perks: Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus* *Conditions apply

We are a full-service agency specializing in 3rd-party account receivables, operating under new ownership and leadership with a fresh vision, modern culture, and renewed focus on both our people and our clients. At Sentry, we focus on solutions - not pressure - in every consumer interaction. We believe in compassionate collections: treating every consumer with fairness, respect, and professionalism. Our culture is built on family, opportunity, and accountability - and our best agents thrive here because they're supported and rewarded. As part of the TrueAccord brand, we're helping change the perception of collections by combining empathy with efficiency. This approach has not only transformed the industry, but also is helping consumers get back on track financially and move forward with confidence. We're hiring 10+ new team members for our Account Resolution Specialist role here at Sentry Credit, located onsite in Everett, WA and focused on 3rd Party debt servicing and targeting a January 5th Start Date for our next class!!! $500 Hiring Bonus:New Hires on our ARS/3rd Party Collections Team, joining us in January, can earn a $500 Hiring Bonus just by hitting 90 days with the company!What You'll Do Manage inbound and outbound calls with professionalism Negotiate fair payment plans and settlements with consumers Document all communications and account activity accurately Investigate and resolve disputes or billing discrepancies Ensure compliance with FDCPA and all company standards Balance independent work with strong team collaboration Who You Are: Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply! Outstanding verbal/written communication - professional tone always Ability to remain calm under pressure and handle rejection Goal-oriented, self-motivated, and competitive mindset Detail-oriented with strong organizational skills Comfortable using multiple systems/screens simultaneously Positive attitude, adaptability, and strong work ethic Why You'll Stay: No weekends - family-friendly schedule Supportive team environment with a competitive edge Fun monthly recognition contests and incentives Full benefits package: medical, dental, vision, 401K Paid vacation + personal time off Long-term career growth in 3rd-party collections