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Collections representative jobs in Dunwoody, GA
- 965 jobsAll
Collections Representative
Collections Specialist
Group Billing Coordinator
Payment Processor
Collection Analyst
SWIFT Payments SME
Synechron
Collections representative job in Atlanta, GA
We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our Challenge SWIFT technologist is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that SWIFT provided software is installed, configured, and supported to meet functional, non-functional, and compliance requirements. Requires knowledge for different services provided by the SWIFT network. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Atlanta, GA is Salary: $100K - 115K per annum & benefits (see below). The Role Responsibilities Business Products & Strategy Financials & Resource Management - financial data and the impact that their role has within a team. Planning, Execution & Process - Facilitates team planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments for one team. Ability to answer teams Agile/waterfall framework questions. Test Engineering - testing practices but has not been involved in hands on testing. DevOps & Release Automation - Basic knowledge of automation and continuous delivery practices. Ability to participate in their role and utilize necessary tools with minimal guidance. Application & Data Architecture - Possesses an understanding of architecture. Participates in or supports delivery of architecture designs and implementations. Data Management - Has knowledge of data management practices and technologies but has not been hands on with the development of a data system. Experience Design - Has a basic understanding of experience design principles and familiar with the brand and accessibility guidelines. Promotes Collaboration - Collaborates with own team and across teams. Asks questions to obtain views from others. Influence Decisions - Presents their own point of view with a clear rationale, facts and figures. Clearly displays how their proposed solution or course of action is superior to other options by using facts/evidence to support it. Achieves Sustainable Results - Tracks the effectiveness of solutions through KPI's. Incorporates technical and financial factors when comparing different approaches to solutions. Contribute to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause. Document and communicate required information for deployment, maintenance, support, and business functionality. The Requirement 5-10+ years in Technology industry 3-5 years hands-on experience in installing patches, maintaining, troubleshoot and testing SWIFT products: SWIFT Alliance Gateway, SWIFT Alliance Access, SWIFT Web Platform, SWIFT Net Link Able to demonstrate a knowledge of all SWIFT messaging formats. Demonstrated experience in SWIFT protocols. Strong communication skills - written, verbal, visual presentations, and effective listening skills. Ability and desire to think creatively to deliver business results both independently and as part of a team. Agile Delivery - 1+ years of experience with Agile project delivery. Risk/Regulatory/Compliance - 3+ year experience managing completion of application related documentation to meet risk, regulatory and compliance requirements. Infrastructure - Experience with infrastructure upgrade/replacement projects a plus Industry Formats - Knowledge of ISO20022 Payment Format a plus Emerging Payments - Knowledge of US RTP, SEPA Instant, Fed Now or relevant Realtime payment processing formats a plus Preferred Skills: Experience in Alliance Messaging Hub a plus Good understanding of the SDLC lifecycle Experience with SWIFT Hardware Security Modules We offer: A multinational organization with 58 offices in 21 countries and the possibility to work abroad 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days) A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability Flexible hybrid policy RRSP with employer's contribution up to 4% A higher education certification policy On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms A truly diverse, fun-loving and global work culture S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.$100k-115k yearly 2d agoHead of Payments
Paymentgenes Recruitment
Collections representative job in Atlanta, GA
Our client, a fast-growing SaaS provider in the healthcare industry, is seeking a Head of Payments to lead the long-term payments strategy and transformation. This role will shape the business's evolution from a payment gateway integration model toward becoming an ISO or PayFac, while driving adoption, monetization, and operational excellence across multiple product lines. Key Responsibilities Define and execute the payments strategy, including transition from gateway integration to ISO/PayFac model. Build and lead payments teams, covering risk, underwriting, operations, and vendor management. Own partnerships and negotiations with payment providers, ensuring scalability, compliance, and profitability. Collaborate cross-functionally with product, sales, and marketing to embed integrated payments into the go-to-market approach. Take full P&L ownership of the payments function, driving revenue, cost optimization, and long-term enterprise value. Ideal Candidate 7 - 10+ years' experience in the payments SaaS industry; healthcare experience is a plus. Proven expertise building or scaling ISO/PayFac infrastructure and managing risk/underwriting teams. Strong track record in SMB eCommerce and medium-to-high-risk merchant environments. Experience working cross-functionally with sales, product, and customer success on strategic initiatives. Commercially driven, analytical, and comfortable operating in a fast-paced, evolving environment.$27k-35k yearly est. 3d agoCollections and Deductions Analyst
Brickred Systems
Collections representative job in Atlanta, GA
We are seeking an Collections and Deductions Analyst. This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. PRIMARY DUTIES AND RESPONSIBILITIES: Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity. Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy. Track and evaluate past due A/R accounts to reduce the risk of credit exposure Evaluate credit worthiness of accounts and determine proper account order hold or releases Ability to research cash application matters on customer account Evaluate aged items for bad debt write off and refund analysis Perform offsetting adjustments to ensure customer account balances are properly stated Contact customers to secure payment on overdue balances, issues resolution on open items Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable. Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary. Provide monthly and ad-hoc reports and updates to key stakeholders Systems: Maintain and manage all data related to customer discounts, allowances and other deductions in SAP Track work on deductions issues unless the issue is resolved Research Cash Applications done on customers from Bank Statements Compliance: Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes. Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system; Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals Support audits of deductions, payments and write-offs Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity. Financial Responsibilities: Financial recovery of invalid disputed customer account receivables balances Negotiate and structure payment plans Ensure customer accounts are accurately stated in adherence to US GAAP Recommend write offs for uncollectable open invoices and disputed balances EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Associate Degree in Accounting or Finance, but Bachelor's Degree preferred 5 years of A/R software experience for large corporations such as SAP, Oracle, etc 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals 5 years minimum of Cash Application research and analysis Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc. 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally 5 years following GAAP and SOX requirements in a publicly traded company Ability to work in a global team environment About BrickRed Systems: BrickRed Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence. With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.$34k-45k yearly est. 1d agoGroup Billing Coordinator
Loews Atlanta Hotel
Collections representative job in Atlanta, GA
Job Description Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role - from Guest Services to Finance, Culinary to IT - offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more Many of our Leadership positions are bonus eligible What We're Looking For: A detail-oriented Group Billing Coordinator who supports the hotel's financial excellence by preparing, auditing, and finalizing group invoices with precision and professionalism. This role collaborates with Sales, Events, and Accounting teams to ensure seamless communication of billing details and resolution of client inquiries. The Coordinator delivers a polished billing experience that reflects the hotel's commitment to exceptional service and client satisfaction. Who You Are: You are a detail-driven hospitality professional who takes pride in delivering accurate billing and exceptional service. Your ability to stay organized, communicate clearly, and collaborate across departments ensures a seamless experience for group clients. You thrive in a fast-paced environment and enjoy being a trusted resource for both colleagues and guests. What You Will Do: Billing Coordination: Prepare, audit, and finalize group and catering invoices, ensuring timely and accurate delivery to clients and third-party planners. System Management: Utilize hotel sales, financial, and property management systems to reconcile master accounts and apply contractual concessions. Charge Resolution: Research and resolve missing or discrepant charges, collaborating with hotel teams to maintain billing accuracy and client satisfaction. Compliance & Standards: Uphold PCI compliance, guest confidentiality, and accounting best practices through daily audits and transaction reviews. Team Collaboration: Partner with Finance, Sales, Catering, and Conference Services teams to ensure billing aligns with client expectations and event execution. Other duties as assigned Your Qualifications Include: Minimum 6 months of billing and accounting experience. HS Diploma or GED equivalent preferred. 1-2 years customer-facing work experience in hospitality or finance environment Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.$46k-54k yearly est. 18d agoBilling Coordinator
City of Roswell, Ga
Collections representative job in Roswell, GA
City of Roswell, Georgia *********************** To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this . Billing Coordinator Department: Finance Pay Grade: FLSA Status: Non-Exempt Job Code: F370 JOB SUMMARY The purpose of this classification is to perform complex administrative, technical, and analytical duties related to utility, property tax, and general billing operations for the City. The position is responsible for maintaining accurate customer accounts, ensuring timely billing and collections, reconciling payments, and preparing monthly and annual reports for management review. The Utility and Tax Billing Coordinator works closely with Accounting, IT, and other departments to ensure compliance, data accuracy, and efficiency across billing systems and revenue collection processes. ESSENTIAL JOB FUNCTIONS * Administers all aspects of the City's utility, property tax, and general billing operations, including account setup, maintenance, billing, adjustments, and collections. * Generates and reconciles monthly bills for water, sewer, sanitation, stormwater, property taxes, and other City revenue programs. * Reviews account data for accuracy, performs reconciliations, and ensures compliance with established billing schedules, rates, and accounting standards. * Coordinates with Resident and Business Services, Public Works, and other departments to process service orders, meter changes, and rate updates. * Processes billing adjustments and credits; ensures accuracy of rates, service codes, and account balances. * Reviews property tax digest updates and ensures correct assessment, exemption, and supplemental billing. * Coordinates bill printing and distribution with third-party vendors; reviews samples for accuracy and authorizes release. * Oversees returned payments, NSF checks, and related account corrections; applies service charges and initiates follow-up with customers. * Manages collection effortsfor delinquent utility, tax, and other City receivable accounts: * Prepares collection notices and payment arrangements; * Monitors aging reports and payment activity; * Coordinates with Finance and Legal on outstanding balances and lien processing; * Provides customer support and negotiates payment solutions while maintaining compliance with City policies. * Compiles and analyzes monthly billing, collection, and reconciliation reports for inclusion in the Finance Department's Monthly Business Review. * Prepares annual billing and collection summaries for audit, ACFR reporting, and performance tracking. * Supports management with forecasting, variance analysis, and trend identification related to revenues, delinquencies, and consumption. * Assists with testing, validation, and process improvements during system upgrades or software implementation. * Maintains accurate and complete records of account activity, adjustments, and correspondence. * Provides high-quality customer service, responding promptly to inquiries, billing questions, or disputes. * Performs other related duties as assigned. MINIMUM QUALIFICATIONS Education and Experience: Requires a high school diploma or GED; supplemented by three (3) years of progressively responsible experience in utility billing, property tax, or general billing and collection functions within a municipal or governmental setting. An associate degree in Accounting, Finance, Business Administration, or a related field is preferred. Licenses or Certifications: * None required; certification in governmental accounting, revenue collection, or utility billing preferred. Special Requirements: * None Knowledge, Skills and Abilities: * Knowledge of municipal utility billing, property tax, and general billing practices, procedures, and regulations. * Knowledge of accounting principles and best practices for financial reconciliation and cash handling. * Skill in preparing, reviewing, and balancing complex billing and collection reports. * Proficiency in Microsoft Excel, financial software, and data analysis tools. * Strong analytical, research, and problem-solving skills to resolve discrepancies or account issues. * Excellent organizational skills and attention to detail, with ability to manage multiple deadlines. * Ability to prepare clear and concise financial and operational reports for management review. * Ability to work collaboratively with other departments, financial institutions, and external vendors. * Strong customer service and communication skills, with professionalism in handling sensitive financial matters. * Ability to maintain confidentiality and integrity in all fiscal operations. PHYSICAL DEMANDS The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Tasks also require the ability to perceive and discriminate colors or shades of colors, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. WORK ENVIRONMENT Work is regularly performed without exposure to adverse environmental conditions. The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment. The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City's policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.$39k-49k yearly est. 17d agoCollections Specialist
Dekalb County
Collections representative job in Decatur, GA
will be in our Finance department - APPLY TODAY! Salary Range: $17.68 - $26.92/hour depending on experience FLSA: Nonexempt Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; enters payment information into computer system; balances cash drawer daily; prepares and submits bank deposits; and maintains related documentation and reports. Updates and credits customer account records; records and codes payments in billing system; enters relevant information to assist with skip-tracing or recording customer risk profiles; and coordinates with other employees to ensure accounts are managed within credit conditions, to examine customer queries, and reconcile and report on accounts as needed. Monitors past due accounts; reviews delinquent customer listing; contacts customers to investigate late or non-payment of accounts; facilitates corrective action; schedules cut-offs; researches and corrects errors in accounts; collects on past due accounts; and prepares related reports. Performs customer service functions; provides information and assistance regarding County utility services, procedures, forms, fees, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; and recommends solutions. Reviews accounts receivable and credit control systems and processes, and implements improvements to increase the efficiency and effectiveness of the function. Minimum Qualifications: High school diploma or GED required; two years of experience in accounts receivable or closely related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supplemental Information: *To be considered for this position, you must pass a pre-hire assessment. You will be evaluated on Filing, Spelling, Math and Data Entry. Please read and follow all instructions before beginning each assessment module. The time limit for each assessment module will be displayed on the screen, and are listed below: Module Time Limit Passing Overall Score Data Entry 3 minutes 6000 Net Key Strokes per hour MS Excel 15 minutes 70% MS Word 15 minutes 70% Math 15 minutes 70% Proofreading 15 minutes 70% ___________________________________________________ TOTAL TIME: 63 minutes *Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen. Position posted until a viable pool of candidates has been established. This posting is to fill the current vacancies and to establish an eligibility list to fill any future vacancies that may occur in the next 6 months.$17.7-26.9 hourly Auto-Apply 59d agoGroup Billing Coordinator
Loews Hotels
Collections representative job in Atlanta, GA
Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role - from Guest Services to Finance, Culinary to IT - offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement * Pet Insurance and Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Team Member Hotel Rates, other discounts, perks and more * Many of our Leadership positions are bonus eligible What We're Looking For: A detail-oriented Group Billing Coordinator who supports the hotel's financial excellence by preparing, auditing, and finalizing group invoices with precision and professionalism. This role collaborates with Sales, Events, and Accounting teams to ensure seamless communication of billing details and resolution of client inquiries. The Coordinator delivers a polished billing experience that reflects the hotel's commitment to exceptional service and client satisfaction. Who You Are: You are a detail-driven hospitality professional who takes pride in delivering accurate billing and exceptional service. Your ability to stay organized, communicate clearly, and collaborate across departments ensures a seamless experience for group clients. You thrive in a fast-paced environment and enjoy being a trusted resource for both colleagues and guests. What You Will Do: * Billing Coordination: Prepare, audit, and finalize group and catering invoices, ensuring timely and accurate delivery to clients and third-party planners. * System Management: Utilize hotel sales, financial, and property management systems to reconcile master accounts and apply contractual concessions. * Charge Resolution: Research and resolve missing or discrepant charges, collaborating with hotel teams to maintain billing accuracy and client satisfaction. * Compliance & Standards: Uphold PCI compliance, guest confidentiality, and accounting best practices through daily audits and transaction reviews. * Team Collaboration: Partner with Finance, Sales, Catering, and Conference Services teams to ensure billing aligns with client expectations and event execution. * Other duties as assigned Your Qualifications Include: * Minimum 6 months of billing and accounting experience. HS Diploma or GED equivalent preferred. * 1-2 years customer-facing work experience in hospitality or finance environment * Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally * Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines * Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office$34k-47k yearly est. Auto-Apply 48d agoBilling Coordinator
Curant Health
Collections representative job in Smyrna, GA
JOIN A LEADING HEALTHCARE COMPANY At Curant Health, our vision is personalized healthcare driven by choice and defined by value. As a Curant Health employee, your role is to deliver on that vision every day by delivering excellent Customer Service, Personalized Care, Accountability, Innovation, and Integrity. You take initiative, set goals, and solve problems while collaborating with friends and colleagues. Together, we make a meaningful impact on our patients' lives. In return, Curant Health is committed to providing you competitive pay, excellent benefits, and an opportunity to make a difference each day as we strive to reach our vision to be the preferred health care partner by excelling in quality, service, and affordability. Summary The Billing Coordinator is responsible for managing and overseeing the billing and collection process for pharmacy claims, including insurance reimbursements and patient payments. This role also provides clerical support by sorting and filing both paper and electronic reports. The Billing Coordinator works closely with the department manager to identify and implement strategies that ensure data accuracy and integrity. Additionally, this position provides backup support to other team members within the department to ensure continuity of operations. Responsibilities Process Insurance Claims: Submit, monitor, and manage pharmacy claims to third-party payers, including commercial insurance, Medicare, and Medicaid. Monitor aging reports and follow up on unpaid or partially paid claims and patient balances. Investigate and correct errors in billing submissions and refile or appeal denied claims as needed. Generate patient invoices, explain charges, and collect payments while maintaining excellent customer service. Accurately post payments received from insurance companies and patients to appropriate accounts. Regularly reconcile accounts receivable balances to ensure accuracy and identify discrepancies. Communicate with payers to verify coverage, clarify issues, and expedite claim resolutions. Maintain accurate and organized records of billing activities in compliance with HIPAA and pharmacy regulatory standards. Qualifications Pharmacy claims adjudication experience preferred. Pharmacy technician experience preferred. Associate's or Bachelor's degree in Accounting preferred. 2+ years of Accounts Receivable experience preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why Work for Us? We offer competitive pay, paid holidays, benefits, paid time off, and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts. Our Core Values consist of ICARE: Integrity, Communication, Accountability, Relationships, and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.$34k-47k yearly est. 1d agoCollections Specialist
Softwave TRT
Collections representative job in Alpharetta, GA
About Us SoftWave TRT is a fast-growing medical device company revolutionizing regenerative medicine with FDA-cleared shockwave therapy devices used by top healthcare providers nationwide. We're expanding and looking for a skilled Collections Specialist to help manage our financial operations and support our mission to improve patient outcomes. This is an on-site role near Avalon in Alpharetta. What You'll Do: Manage accounts receivable and collections for clinics, distributors, and partners. Follow up on past-due invoices, reconcile accounts, and meet cash-flow and DSO goals. Communicate with customers and internal teams to resolve billing issues. Record payments, apply credits, and support month-end closing. Prepare AR reports and suggest process improvements. Receive and post payments to accounts. Log all activity in the system and spreadsheets What We're Looking For: 3+ years' experience in collections, AR, or credit management. Proficiency with QuickBooks, Excel, Sage, and CRM/ERP tools. Strong communication, organization, and attention to detail. Team player who thrives in a growth-stage environment. Background in healthcare or medtech preferred but not required. Why Join SoftWave: Competitive pay Health, dental, and vision insurance Hybrid work (Alpharetta HQ) Opportunity to grow in a mission-driven medtech company Paid Holidays & PTO Pay: From $55,000.00 per year Benefits: Dental insurance, Health insurance, Paid sick time, Paid time off, Paid training, Vision insurance Work Location: In person$55k yearly Auto-Apply 7d agoCollections Specialist (SHS007)
Sylvan Road Capital
Collections representative job in Atlanta, GA
Job Details RSH Staffing LLC - Atlanta, GA Full Time 2 Year Degree $24.00 - $26.50 Hourly Remote Day Real EstateDescription Collections Specialist Who We Are Sylvan Road is a technology-enabled, data centric, and vertically integrated investment management firm focused on single-family real estate. As a pioneer of the emerging institutional asset class of single-family rental housing, Sylvan Road has developed a sophisticated business model over the last decade. We have several distinct business operations in investment management, brokerage, construction, property management, field services and software development, each of which operates in concert with each other to deliver on investor returns and resident satisfaction. Operating primarily as a virtual employer, our success comes from the high value we place on our people, process and technology. Why Work For Us Sylvan Road is experiencing tremendous growth and we are in the midst of an exciting transformation to better support a high-growth, dynamic business. This opportunity will enable you to make a significant and notable impact within our organization and to contribute to our development. We come to work every day excited by the growth of our industry and our company as we play a role in spurring its expansion and success. We are looking for like-minded people who are passionate about driving innovation in order to make a meaningful difference for our employees, residents and investors. Role Objectives & Responsibilities The Collections Specialist is responsible for the coordination and facilitation of settling accounts for residents that have not financially met the terms of their lease agreement. The Collection Specialist will contact residents and encourage them to pay any outstanding balances, send statements to all residents with balances, send all necessary files to legal, and manage the eviction process in a proactive and consistent manner. Facilitate the payment experience for residents Effectively communicate and work with accounting department to ensure resident balances are accurate, and that any necessary adjustments are made and communicated in a timely manner to all parties Effectively communicate and ensure consistent treatment of all residents with balances daily until account resolution is complete Facilitate the preparation of eviction files on notices of non-compliance when needed Collaborate with appropriate field team when needed to schedule Occupancy Checks Provide necessary documentation to legal department on eviction progress until resolution Ensure effective communication of any scheduled lockouts, skips, court dates, or return of possession dates/details to all appropriate team members Ensure eviction of all unauthorized occupants are communicated to necessary resources to be handled appropriately and in accordance with the law Occasional Saturday and evening shifts may be required Other duties as assigned Requirement Knowledge & Experience High school diploma / GED. BS/BA degree preferred Strives to consistently meet and exceed service standards and provide exceptional customer service Ability to work well using office electronic tools, basic accounting and math skills, excellent written and verbal communication abilities Ability to thrive in a fast paced, high growth start up mentality environment Must be flexible and adaptable with the ability to pivot as needed Must possess a high EQ and the ability to work with multiple business lines, personalities and stakeholders while remaining professional and respectful Must have excellent communication skills, both verbal and written Must be highly organized, proactive and detail-oriented Must possess strong time management skills, ability to prioritize and work with a sense of urgency at all times Ability to meet tight deadlines and thrive under pressure; commitment to results and solutions oriented Ability to work with a high level of autonomy, in a virtual setting with the ability to consistently meet hiring goals and requirements Required Skills Ability to thrive in a fast paced, high growth start up mentality environment Must be flexible and adaptable with the ability to pivot as needed Must possess a high EQ and the ability to work with multiple business lines, personalities and stakeholders while remaining professional and respectful Must have excellent communication skills, both verbal and written Must be highly organized, proactive and detail-oriented Must possess strong time management skills, ability to prioritize and work with a sense of urgency at all times Ability to meet tight deadlines and thrive under pressure; commitment to results and solutions oriented Ability to work with a high level of autonomy, in a virtual setting with the ability to consistently meet hiring goals and requirements What We Offer Market rate competitive compensation PTO (paid time off) and 11 company-paid holidays Comprehensive Benefit Package: Medical, Dental, Vision, etc... 401K with company match Sylvan Road and its affiliates is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other classification protected by Federal or State Law.$24-26.5 hourly 60d+ agoCollections Specialist
Employ Partners
Collections representative job in Kennesaw, GA
Office Professional Job Title:Collections Specialist Pay: $19 - $24/hour Job Type: Temp, maybe TTH Shift: 1 st | Mon-Fri 8am-5pm Are you looking for a job that offers great benefits and recognizes superb workers? Employ Partners, Inc. is hiring a Collections Specialist for our clients' ever-growing team in Kennesaw, GA. Benefits include: Medical, Dental, and Vision, 401K Job duties consist of: Monitor accounts payable statements to identify debts owed to the company Notify customers of overdue payments and encourage timely repayment Create and implement payment plans with debtors Investigate discrepancies and resolve outstanding customer accounts Document all customer communications and activities in a system Work with accounts receivable and sales teams to resolve issues Maintain minimum production and quality standards Identify problem accounts and escalate as appropriate Apply now and get started right away! Employ Partners, Inc. is a full-service staffing and recruiting firm. Our mission is to source, attract, engage, and retain quality employees for our valued clients in the local communities we serve. We are growing and always seeking great employees! #EmployHMG$19-24 hourly 60d+ agoCollections Specialist
PDI Technologies
Collections representative job in Alpharetta, GA
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By "Connecting Convenience" across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We're a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview The Collections Specialist plays a key role in managing and optimizing the company's accounts receivable process. This position is responsible for collecting outstanding payments, resolving billing discrepancies, and maintaining positive relationships with internal teams and external customers. The ideal candidate is detail-oriented, proactive, and skilled in balancing persistence with professionalism to ensure timely collections and accurate financial records. Key Responsibilities * Initiate collection calls and follow-ups on all assigned past-due accounts. * Review and analyze aging reports to prioritize collection efforts effectively. * Collaborate closely with Customer Success Managers to address collections for key accounts. * Research and resolve customer disputes in a timely manner. * Investigate outstanding invoice balances and reconcile payment records. * Escalate complex collection issues to sales, senior management, or service teams as appropriate to expedite resolution. * Maintain accurate documentation of collection activities and communication in NetSuite. * Recommend process improvements to enhance the efficiency of the collections workflow. Qualifications * Associate or bachelor's degree in accounting, Finance, related field, or equivalent experience preferred * 1-2 years of collections, accounts receivable, or related finance experience preferred * 1 year of NetSuite experience preferred * Proficient in Microsoft Excel (v-lookups, pivot tables, data tracking) * Strong attention to detail, organizational skills, and ability to manage multiple priorities * Excellent verbal and written communication skills for customer and internal team interactions * Strong analytical and problem-solving abilities * Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role. Behavioral Competencies * Collaborates * Ensures Accountability * Communicates Effectively * Drives Results * Manages Ambiguity PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.$32k-40k yearly est. 30d agoCollections Specialist (Credit Manager)
Dentons Us LLP
Collections representative job in Atlanta, GA
Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Nov 26, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team. **Responsibilities** + Manages the Firm's collection processes/account maintenance at a regional level. + Provide excellent and thoughtful client service to hundreds of Firm clients + Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues. + Is in direct contact with the Firm's clients, including their highest level of management. + Act as a resource to other Credit Managers. + Partner with collections/accounting staff in other Dentons Offices for updates on open items. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications** + Bachelor Degree or equivalent experience required. + Preferred background includes interaction with senior management personnel. + Business collection or law firm experience would be a plus. + Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred + Expertise with ARCS recommended + Proficient in Microsoft Excel and Word + Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals + Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues **Salary** Chicago Only DOE: $95,840 - $119,800 Washington, DC Only DOE: $99,680 - $124,600 Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Dallas **Nearest Secondary Market:** Fort Worth$32k-39k yearly est. 47d agoCollections Specialist
Vandenberg, Chase & Associates
Collections representative job in Atlanta, GA
Standard Occupational Description: Locate and notify customers of delinquent accounts by mail and telephone. Duties include negotiating payment arrangements and posting payments to customers' accounts; keeping detailed records of collection activities and status of accounts. SKILLS, KNOWLEDGE, ABILITIES AND TASKS (Technical and Functional Expertise) The technical and functional skills, knowledge, abilities and tasks listed below are based on Vandenberg, Chase & Associates qualifications for Collection Specialists. Typically, your Collection Specialists will not be required to have all of the knowledge listed to be a successful performer. We are willing to train all selected candidates on selected components such as state and federal collection laws. Recruitment and selection standards for this position should be based on specific knowledge, skills, and abilities for the job as indicated in the job announcement. SKILLS 1. Must be capable of using basic mathematics to solve problems 2. Must exercise strong attention to detail; goal oriented 3. Must maintain an ongoing commitment to excellent customer service 4. Must have excellent English written and verbal communication abilities ( Spanish a plus) 5. Must be capable of understanding and applying new information obtained during the course of communicating with the consumer towards the negotiation and ultimate resolution of an outstanding unpaid balance 6. Must be capable of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to negotiate repayment on customers' accounts. KNOWLEDGE 1. Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 2. Knowledgeable of the Fair Debt Collection Practices Act and State regulations. 3. Must be able to speak and write fluent English ( Spanish a plus). ABILITIES 1. Clearly and concisely communicate information and suggestions to the consumer. 2. Listen to and understand information and arguments presented (by the consumer) during telephone communications. 3. Speak, read, and communicate information and ideas in writing clearly such that it is easy to understand. 4. Ability to work a flexible work schedule TASKS 1. Receive payments and post amounts paid to customer accounts. 2. Locate and monitor overdue accounts, using computers and a variety of automated systems. 3. Record information about financial status of customers and status of collection efforts. 4. Locate and notify customers of delinquent accounts by mail, telephone. 5. Advise customers of necessary actions and strategies for debt repayment. 6. Persuade customers to pay amounts due on delinquent payday loans, credit cards, non-payable over draft check fees and other products. 7. Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased, incarcerated, and bankruptcy customers. 8. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Tasks Note: The task list above outlines some of the tasks performed by a Collection Specialist and could change periodically. EDUCATION Collection Specialists are required to have at least a high school diploma. An associate's or bachelor's degree that incorporates business or accounting skills is often helpful during the selection process. Every candidate must also have 1 year of high volume telemarketing, collections or call center experience.$30k-39k yearly est. 60d+ agoLegal Collections Specialist
Aubrey Thrasher LLC
Collections representative job in Marietta, GA
Job DescriptionWe are seeking a seasoned Legal Collections Specialist to join our high-performing legal recovery team. This role is tailored for professionals with direct experience performing debt collection within a legal environment, including pre-litigation, active litigation, and post-judgment accounts.This is a production-focused role that requires strong case management, compliance adherence, and the ability to engage consumers professionally and effectively to resolve outstanding balances.Ideal Candidate Profile: Minimum of five (5) years of experience in legal collections with verifiable references Proven track record of working legal-stage portfolios, including familiarity with court procedures, timelines, and post-judgment enforcement strategies Strong negotiation, documentation, and communication skills Results-driven and self-directed, with the ability to manage a high volume of tasks daily Proficiency with case management systems and collections software Key Responsibilities: Manage and advance a portfolio of legal-stage accounts from pre-litigation through post-judgment Conduct consumer outreach via phone, email, and other approved channels to negotiate and secure resolutions Accurately document all account activity in compliance with internal policies and applicable laws Coordinate with attorneys and litigation teams to ensure timely movement of cases Meet or exceed monthly recovery targets while maintaining high-quality work standards What We Offer: Competitive compensation structure including base pay and performance incentives Supportive and professional team culture focused on measurable success Clear advancement pathways for high performers Standard Monday through Friday schedule (no weekends or extended hours) Location: Marietta, Ga This is an opportunity to bring your legal collections expertise into a performance-oriented environment where professionalism, compliance, and results are the standard. If you're ready to operate at the next level, we encourage you to apply.$32k-39k yearly est. 12d agoCollections Specialist
Purchasing Power
Collections representative job in Atlanta, GA
Work at Purchasing Power Collections Specialist Who Are We: Purchasing Power (corp.purchasingpower.com) We are an Atlanta-based voluntary benefit company offering an industry-leading employee purchase program for brand-name consumer products, online education services and travel offerings through convenient payroll deduction, helping employees achieve financial flexibility. The Opportunity: The Collections Specialist will utilize their expertise to successfully collect on past due receivables. You will focus on maintaining customer relationships while maximizing liquidation through a consultative approach. What You Will Do: * Contact past due account customers by telephone or email regarding delinquency and set up payment arrangements * Negotiate repayment with customers by means of pay-off or a payment plan * Receive inbound customer calls and emails regarding delinquency and work with customers to set up payment arrangements * Research payment issues and resolve appropriately. Attempt to resolve customer issues with minimal escalations and maintain customer confidentiality * Manage all customer correspondence and tickets to resolve inquiries * Establish positive working relationships with peers and leadership * Ensure monthly monetary Account Recovery key performance indicators (KPIs) are achieved * Adhere to the FDCPA, state collection laws, work policies, and procedures * Ensure positive resolution by following up on customers' promises to pay and their payment commitments * Maintain accurate and detailed records of all communication, collection efforts, and payment arrangements made with customers * Identify and escalate accounts that are deemed uncollectable according to company guidelines * Other duties as assigned The Experience You Will Bring: * High School Diploma and 4+ years of Collections experience * Experience using Microsoft Office (Word, Excel) * Demonstrate professionalism when interacting with customers, teammates, and all internal and external partners * Must be self-motivated and able to work in high pressure environment * Strong communication, negotiation, problem-solving, and organizational skills, along with a good understanding of relevant laws and regulations * Display strong written and verbal communication skills and high customer satisfaction and must be able to balance the need for debt recovery with maintaining positive customer relationships * Maintains high ethical standards and acts with integrity * Willingness to learn and receive new information * Ability to work a flexible schedule including evenings and Saturdays with potential overtime opportunities Preferred Skills: * FICO Debt Management System experience * LiveVox dialer experience Your Well Being: * Hybrid work model (Onsite/Offsite) * Comprehensive benefits: medical, dental, vision, company paid Basic Life/AD&D * 401k Retirement Plan * Flexible PTO * Career Development * Employee Purchase Program What We Stand For: * We act with intensity, urgency and a passion for supporting our customers and growing our business. We strive for excellence. * We hold ourselves accountable and expect it of each other. We attack problems with a positive "can do" attitude. We do what we say we'll do. * We deliver as one team, working together with integrity, respect, trust, transparency, and fun. We are better because we work here. * We believe our unique diversity and authenticity makes us a better company, allows us to be our best selves and is a competitive advantage. * We exhibit innate curiosity and creativity to innovate and reimagine how things can be done. We ask, is there a better way? Purchasing Power is an equal opportunity employer. At Purchasing Power, we make all employment decisions, which include hiring, promoting, transferring, demoting, evaluating, compensating and separating, without regard to sex, sexual orientation, gender identity, race, color, religion, age, national origin, pregnancy, citizenship, disability, service in the uniform services, or any other classification protected by federal, state or local law.$30k-39k yearly est. 60d+ agoCollections Specialist - The Walker Agency
James Walker Allstate Agency
Collections representative job in Lilburn, GA
Job DescriptionA collections specialist at James Walker Allstate Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales and retention.Responsibilities: Identify and qualify opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely account reviews, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Monitor, review, and report on key metrics to ensure sales targets are achieved, and execute sales activity documentation in a timely, accurate, and professional manner. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance. Qualifications: Hold a Georgia Property and Casualty insurance license (preferred) but will train the right motivated candidate. Have a minimum of two years of collections, sales or insurance account management experience. Possess a valid driver's license and a source of reliable transportation. Demonstrate strong knowledge in methods of collecting and have desire of learn insurance product, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain existing client base. Have a proven track record of business to customer collections success. Possess strong presentation, persuasion, and negotiation skills with the ability to collect premium and close sales. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment and Technology and Computer proficiency including agency management systems. Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Compensation: $30,000.00 - $45,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Becoming an Insurance Professional Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future. NAPAA members understand the value of customers. They recognize that treating customers fairly and honestly is the only way to enjoy lasting success. Consumers can take comfort in knowing that, in terms of the qualities they seek in an insurance agent, NAPAA member agents are among the best there are. As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.$30k-45k yearly Auto-Apply 60d+ agoCollections Specialist
Mansfield Energy
Collections representative job in Gainesville, GA
Mansfield Service Partners is looking for a Collections Specialist for our Gainesville, GA location. The Collections Specialist is responsible for minimizing risk to the company by resolving past due balances (debits and credits), monitoring credit holds, and making decisions to release or hold product and/or services based upon the parameters set forth by the Collections or Credit management teams. Additional responsibilities include collaborating with internal departments to resolve issues and reporting overall results to company stakeholders (internal and external). Responsibilities Past Due Balance Management and Reporting Own front-line collections, contacting customers regarding debit and credit balances beyond the due date Transmit any documentation needed to resolve past due balances Log all collection activity and relevant comments into the accounting system Provide metrics reporting (recorded) for balances 1 day past due and greater Ensure reporting is accurate and detailed Investigate historical data for resolution of over and short payments, disputed items, and unapplied payments, working with other internal departments when needed Communicate with internal customers to investigate and resolve debit and credit balances Communicate potential inability to fuel (due to credit restrictions) to all internal customers including Sales, Operations, and Dispatch Data Analysis Possess analytical skills to assimilate information making sound business decisions quickly and accurately Utilize all systems and programs to analyze data, and report results Possess knowledge of accounting and operations systems to determine and resolve any internal, set-up, contract, or billing issues Possess a general understanding of credit files, security options, and insured accounts Advise the Credit team of any needed increases in limits to prevent balances from exceeding limits Understand when to escalate to management and sales to advise of cash flow issues and prevent holds Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services, obtaining approval to exceed credit limits and set parameters Possess a working knowledge of Excel including pivot tables and lookups Customer Service & Negotiation Maintain excellent customer relations through professional conduct and timely, accurate responses Notify internal customers of any accounts with ongoing issues leading to potential risk or credit hold status Exhibit and encourage team spirit and collaboration Communicate clearly with respect and courtesy at all times, both verbally and written, with correct grammatical usage Customize communications and processes relative to both internal and external customers Initiative Embrace and exude the core values of Mansfield Oil Company: Teamwork, Conscientiousness, Innovation, Integrity, Personal Service, and Excellence Execute the goals and expectations of the department and role with a willingness to invest additional time to achieve these goals Own personal and professional growth including being open to coaching and recognizing training opportunities to enhance performance and skills Develop prevention strategies to eliminate problems before they occur Plan before taking action to ensure that the most successful process is utilized Evaluate performance during the day and make appropriate adjustments to achieve goals Position Requirements Formal Education & Certification High School diploma or equivalency required Knowledge & Experience Must be fluent in English Proficiency in Microsoft Office Suite Intermediate proficiency in Excel including vlookups and pivot tables One-year minimum B2B collections experience or related skills required Qualifications and Characteristics Excellent organizational and time management skills Strong analytical and problem-solving skills Able to multi-task effectively and prioritize tasks according to the level of importance Excellent communication skills (both written and verbal) Self-motivated, self-starter with strong attention to detail Able to perform in a fast paced, team-oriented environment Ability to stay organized on multiple projects while performing accurate work Work Environment 40-hour on-site work week Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components Benefits Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD) 401(k) plan with company match Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency Parental Leave Tuition Reimbursement Insurance Discount Programs Chaplain Program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.$30k-39k yearly est. 2d agoGroup Billing Coordinator
Loewshotels
Collections representative job in Atlanta, GA
Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role - from Guest Services to Finance, Culinary to IT - offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more Many of our Leadership positions are bonus eligible What We're Looking For: A detail-oriented Group Billing Coordinator who supports the hotel's financial excellence by preparing, auditing, and finalizing group invoices with precision and professionalism. This role collaborates with Sales, Events, and Accounting teams to ensure seamless communication of billing details and resolution of client inquiries. The Coordinator delivers a polished billing experience that reflects the hotel's commitment to exceptional service and client satisfaction. Who You Are: You are a detail-driven hospitality professional who takes pride in delivering accurate billing and exceptional service. Your ability to stay organized, communicate clearly, and collaborate across departments ensures a seamless experience for group clients. You thrive in a fast-paced environment and enjoy being a trusted resource for both colleagues and guests. What You Will Do: Billing Coordination: Prepare, audit, and finalize group and catering invoices, ensuring timely and accurate delivery to clients and third-party planners. System Management: Utilize hotel sales, financial, and property management systems to reconcile master accounts and apply contractual concessions. Charge Resolution: Research and resolve missing or discrepant charges, collaborating with hotel teams to maintain billing accuracy and client satisfaction. Compliance & Standards: Uphold PCI compliance, guest confidentiality, and accounting best practices through daily audits and transaction reviews. Team Collaboration: Partner with Finance, Sales, Catering, and Conference Services teams to ensure billing aligns with client expectations and event execution. Other duties as assigned Your Qualifications Include: Minimum 6 months of billing and accounting experience. HS Diploma or GED equivalent preferred. 1-2 years customer-facing work experience in hospitality or finance environment Ability to work cooperatively with others, maintain confidentiality, and communicate effectively both written and verbally Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines Ability to perform both standard and intermediate spreadsheet functions using Microsoft Office$34k-47k yearly est. Auto-Apply 49d agoCollections Specialist
PDi Communication Systems
Collections representative job in Alpharetta, GA
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We're a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview The Collections Specialist plays a key role in managing and optimizing the company's accounts receivable process. This position is responsible for collecting outstanding payments, resolving billing discrepancies, and maintaining positive relationships with internal teams and external customers. The ideal candidate is detail-oriented, proactive, and skilled in balancing persistence with professionalism to ensure timely collections and accurate financial records.Key Responsibilities Initiate collection calls and follow-ups on all assigned past-due accounts. Review and analyze aging reports to prioritize collection efforts effectively. Collaborate closely with Customer Success Managers to address collections for key accounts. Research and resolve customer disputes in a timely manner. Investigate outstanding invoice balances and reconcile payment records. Escalate complex collection issues to sales, senior management, or service teams as appropriate to expedite resolution. Maintain accurate documentation of collection activities and communication in NetSuite. Recommend process improvements to enhance the efficiency of the collections workflow. Qualifications Associate or bachelor's degree in accounting, Finance, related field, or equivalent experience preferred 1-2 years of collections, accounts receivable, or related finance experience preferred 1 year of NetSuite experience preferred Proficient in Microsoft Excel (v-lookups, pivot tables, data tracking) Strong attention to detail, organizational skills, and ability to manage multiple priorities Excellent verbal and written communication skills for customer and internal team interactions Strong analytical and problem-solving abilities Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role. Behavioral Competencies Collaborates Ensures Accountability Communicates Effectively Drives Results Manages Ambiguity PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.$32k-40k yearly est. Auto-Apply 30d ago
Learn more about collections representative jobs
How much does a collections representative earn in Dunwoody, GA?
The average collections representative in Dunwoody, GA earns between $24,000 and $40,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Dunwoody, GA
$31,000
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