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Collections representative jobs in Huntersville, NC

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Collections Representative
Collections Specialist
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Group Billing Coordinator
Credit And Collections Analyst
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Debt Collector
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  • Patient Access Supervisor

    Wheeler Staffing Partners 4.4company rating

    Collections representative job in Rock Hill, SC

    Employment Type: Direct Hire Salary Range: $42K - $64K Monthly Bonus: Up to $250 based on performance metrics Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required On-Call: Rotational weekend on-call duties (every 5th weekend) Location: Rock Hill, SC 29732 (100% onsite) Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies. Key Responsibilities Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff. Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department. Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues. Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines. Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency. Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations. Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments. Supervisory Responsibilities Oversee a team of 25 direct reports in the ER registration department. Work alongside leadership to maintain a collaborative, "all hands on deck" culture. Qualifications Education: High School Diploma or equivalent (Required) Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred) Experience: 4+ years of experience in a medical facility, health insurance, or related field (Required) 5+ years in Patient Access (Preferred) 2+ years in a supervisory or lead role (Preferred) Experience working in a hospital environment and managing a 24/7 team (Required) Skills & Competencies: Strong leadership and organizational skills Ability to multitask in a fast-paced healthcare setting Knowledge of Revenue Cycle Management and regulatory compliance Proficiency in healthcare information systems and patient registration software Excellent communication and problem-solving skills Apply Today! This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!
    $42k-64k yearly 2d ago
  • Warranty Resolution Specialist

    Electrolux 4.3company rating

    Collections representative job in Charlotte, NC

    Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you'll be: This position will be based in the Charlotte, NC HQ; hybrid work policy model. All About the Role: We are looking for a Warranty Resolution Specialist to join our team. In this role, you will serve as the primary contact for sales and service teams to resolve warranty-related issues. You'll balance customer satisfaction with company policies by providing timely, accurate resolutions, documenting outcomes, and identifying trends for long-term improvement. This role is ideal for someone with experience in customer service or claims who thrives on problem-solving and cross-functional collaboration. Key Responsibilities: Act as the main point of contact for sales and service teams to resolve warranty concerns Collaborate with internal teams to investigate and resolve warranty claims promptly Provide claim resolutions that align with company policies while maintaining customer satisfaction Identify recurring warranty trends and recommend process improvements Maintain accurate documentation of warranty cases and resolutions Escalate and communicate high-priority issues to leadership for timely action Manage multiple priorities effectively in a fast-paced environment Minimum Qualifications High school diploma or GED 2+ years of experience in customer service, warranty, or claims resolution. Proficiency with Microsoft Office; experience with ticketing or case management software preferred. Familiarity with warranty resolution processes and policies. Benefits highlights: Discounts on our award-winning Electrolux products and services Family-friendly benefits Insurance policy plan Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-OG1
    $44k-76k yearly est. Auto-Apply 11d ago
  • Customer Success Representative

    CPI Security 4.7company rating

    Collections representative job in Charlotte, NC

    CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Success Representative to join our team in Charlotte, North Carolina! This individual is responsible for ensuring successful onboarding of new customers, fostering positive relationships with our customers and internal teams, and maximizing every installation opportunity for CPI. As a Customer Success Representative, you will play a pivotal role in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. What You'll Do: Act as the primary point of contact for customer inquiries, concerns, and issues between sale and activation Support communications from sales representatives and field operations to resolve requests and underwriting questions Conduct outbound calls to new customers and resolve incoming communications to complete underwriting requirements, verify monitoring data, and facilitate scheduling or rescheduling of installation appointments Possess working knowledge of all part, pricing and discount information and effectively support customers and sales representatives Receive inbound calls from field operations to finalize and verify all components of installation requisition and ensure billing accuracy Communicate with underwriting to facilitate timely approvals for installations What We're Looking For: Demonstrated customer service experience Empathetic listening skills to understand and relate to customer concerns Excellent problem solving and time management skills Maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts Ability to convey complex information in a clear and concise manner Must be self-motivated and able to take initiative to complete work in a highly accurate manner, within established timelines, guidelines and standards What We Offer: $40,000-$50,000 annual compensation Engaging and fun company culture that succeeds through diversity. Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO). Free monitored security system after 90 days. On-site gym, cafeteria and coffee bar
    $40k-50k yearly Auto-Apply 6d ago
  • Customer Service

    Lingo Staffing 3.4company rating

    Collections representative job in Charlotte, NC

    We are seeking a reliable and customer-focused Customer Service Representative to support daily customer inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate is friendly, detail-oriented, and able to communicate effectively by phone, email, and in person. Key Responsibilities Respond to customer questions and provide product/service information. Resolve customer concerns professionally and efficiently. Process orders, returns, and account updates. Maintain accurate customer records and documentation. Escalate complex issues to supervisors when necessary. Follow company policies and deliver excellent customer service at all times. Collaborate with team members to improve service quality. Qualifications High school diploma or equivalent required. Strong communication and problem-solving skills. Ability to multitask and work in a fast-paced environment. Basic computer and data entry skills. Previous customer service experience preferred but not required. Friendly, patient, and professional attitude. #LSNCJOBS
    $23k-29k yearly est. 13d ago
  • Auto Customer Service Reps

    Lake Norman CDJR

    Collections representative job in Cornelius, NC

    20320 Chartown Dr., Cornelius, NC 28031 Automotive Service Technician / MechanicFlat Rate Pay + Great Benefits!$30 - $50 per hour! $10,000 - $24,000 Sign-on Bonus for MOPAR-Certified Techs! Experienced Mopar Techs Can Earn $100,000+ a Year! We Pay More for Your Certifications! Relocation Allowance Line Tech Production Bonuses Paid Twice a Year, Yes Twice not Once! (See Below **) Immediate PTO on Day 1 and 13 Days When the New Year Rolls Around! 5-day Work Week Schedule A/C Shop All New Equipment Big Homes Low Taxes Walk-In Applicants are Also Welcome Are you passionate about automotive repair? At Lake Norman CDJR, we believe that if youre not having fun fixing cars, then youre not doing it right! If you have the knowledge and are looking for a career with a company to take you places; a company to understand your worth, your expertise, and your vision look no further YOU HAVE FOUND US. Why Lake Norman CDJR? We have a brand-new huge dealership located blocks from the lake, lots of fun, sun and restaurantsnearby. AC shop, all new equipment Support staff, car washes and valets A Shop Foreman who has decades of experience to help you turn the most hours and have FUN! ** Ask about our Wrench & Relax Program: Every six months a Technician production bonus is paid out. Instead of a bonus once a year, they get two! JUNE PAYOUT & DECEMBER PAYOUT - 2nd week of the month We offer: Generous pay plan! $30 - $50 per hour! $10,000 - $24,000 Sign-on bonus for MOPAR-certified Techs Great benefits including Medical, Dental, Vision and Life insurance 401(k) Paid vacation Short- and Long-Term Disability Employee discount program Continued training and opportunities for advancement Responsibilities - Service Technician: Diagnose faults and confirm findings with the supervisor Inspect, repair, or replace parts and components of automotive systems as required Test and adjust repaired systems to the manufacturers performance specifications Advise customers on work performed, general vehicle condition, and future repair requirements Complete reports to record problems and work performed Other duties may be assigned according to skills and certifications Qualifications/Requirements - Service Technician: Experience required Must be passionate about the automotive industry Well organized, possess a good work ethic and a positive attitude Hard-working, self-motivated and have excellent time management skills Valid drivers license with a clean record A valid Motor Vehicle Inspection License is a plus! Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $26k-35k yearly est. 2d ago
  • Customer Engagement Representative

    Driving 101 LLC

    Collections representative job in Concord, NC

    The NASCAR Racing Experience is looking for sales individuals to assist our team during on-track events at Charlotte Motor Speedway! These individuals would assist customers in both purchasing and upgrading their racing experiences right at the track. This event is on-going, meaning that there are several events/opportunities for individuals to work with us. Job Responsibilities: Accurately process sales through a Point of Sale system and credit card terminals with precision, while following company policies and procedures. Selling apparel in the trackside souvenir stand Completing the check-in process with our customers Taking guest photos Support opening and closing functions when needed Provide excellent customer service by anticipating customer needs Required Qualifications: Proficient with Computers and Microsoft Office Applications Able to work Weekdays and Weekends Remain upright on the feet, particularly for sustained periods of time At least 16 years of age Compensation/Benefits: Flexible schedule Base pay with both commission and bonus opportunities based on performance Paid travel opportunities Exclusive NASCAR Racing Experience opportunities offered to employees! This is a seasonal position, perfect for college students, individuals looking for extra income, or even better, RACE FANS! If you or someone you know is interested, please contact us to arrange a time to speak with us. Thanks! Charlotte Event Dates: (we ask that if you cannot commit to at least 1/2 of the dates, please do not apply) 2026 Track Dates February 7, 21 March 7,28 April 18,25 May 2,25,30 June 6,20,21 July 18th August 22,29 September 12th October 17,18,24,25 November 14 **LOOKING TO WORK MORE??? Additional dates available with travel team opportunities. Travel Allowance and Per Diem are compensated with hotel accommodations when traveling.
    $32k-50k yearly est. Auto-Apply 10d ago
  • Sr Billing Design Analyst

    Dev 4.2company rating

    Collections representative job in Charlotte, NC

    Spectrum Senior Billing Design Analysts are responsible for analysis, documentation, and creating billing solutions for both ICOMS and CSG billing systems. Senior Billing Design Analysts will ensure billing solutions meet specified and approved requirements from our internal customers as well as Billing Executive leadership. This position includes documenting high-level solutions, performing testing of the solution, documenting the configuration, submitting developer requirements (if required), and providing technical billing subject matter expertise and support of billing solution launches. Senior Billing Design Analysts will work closely with Billing Design Analysts and provide guidance and expertise. MAJOR DUTIES AND RESPONSIBILITIES Works intimately with business owner/requestors or design architecture on understanding requirements and documenting requirements. Develops and documents billing solutions including process flows. Understands all order entry processes and procedures and business rules within the company. Works with Data Standards, requests data standard codes, and ensures we are following data standard guidelines. Performs analysis on billing systems, billing data, and processes in order to determine the best billing design and solution. Investigates and performs root cause analysis for complex billing system issues. Runs queries and pulls billing data to support analysis and billing design. Designs solutions for MEC (Master Enterprise Catalog) to support the Gateway system. Creates and documents billing system configuration guides. Perform other duties a requested by supervisor. Makes recommendations based on data for process improvement and strategic business decision making. REQUIRED QUALIFICATIONS Skills /Abilities and Knowledge Strong Communicator (written and verbal): ability to read, write, speak and understand English Ability to conduct presentations in front of an audience (could include Executive Leadership) Ability to analyze and interpret data Ability to communicate with all levels of management and company personnel Ability to maintain confidentiality Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to prioritize and organize effectively and manage multiple projects/requests/assignments Knowledge of industry requirements used to support end user cable, data, and telephony billing Ability to work extended hours. Knowledge of systems used by Cable and/or Telecommunications industries to support billing, customer services, and accounting activities Proficient in Microsoft desktop products including Access, Word, Excel, Power Point, Visio, and Project Ability to work independently with minimal instructions Ability to document process flows Proven ability to perform effectively in a fast-paced environment Education Bachelor's Degree in Business, Statistics, Mathematics, or Economics from a four-year college university or related field, equivalent training, education and experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge 4+ years of Business/Process Analysis work experience 4+ years of Billing system code configurations (including prerequisites) 4+ years of Billing system experience related to campaigns, rates, packages, taxes 4+ years of Database reporting tools, queries, SQL, macros 4+ years of ICOMS/CSG experience preferred Experience using Lean Six Sigma Tools WORKING CONDITIONS Office environment Travel less than 10% of the time Vision ability close vision, peripheral vision, and ability to adjust focus
    $44k-66k yearly est. 60d+ ago
  • Billing Coordinator

    Robert Half 4.5company rating

    Collections representative job in Charlotte, NC

    Description We are looking for a detail-oriented Billing Coordinator to join our team on a contract basis in Charlotte, North Carolina. In this role, you will handle payment processing and accounts payable tasks while utilizing your expertise in various software tools. The ideal candidate is a motivated self-starter who thrives on solving problems independently and efficiently. Responsibilities: - Process accounts payable and manage payment transactions with accuracy and timeliness. - Utilize Oracle to navigate and complete billing tasks effectively. - Work across multiple software platforms, ensuring seamless integration and data management. - Maintain proficiency in Microsoft Excel to analyze and organize financial data. - Use Microsoft Outlook, Teams, and OneDrive for communication and document sharing. - Create and manage documents using Adobe for billing and payment purposes. - Troubleshoot and resolve discrepancies or issues related to payment processing. - Collaborate with team members to ensure all financial operations run smoothly. - Monitor and prioritize tasks to meet deadlines and achieve objectives. Requirements - Strong proficiency in Microsoft Excel, including formulas and data analysis. - Hands-on experience with accounts payable and payment processing workflows. - Familiarity with Oracle for financial management tasks. - Working knowledge of Microsoft Outlook, Teams, and OneDrive. - Ability to create and edit documents using Adobe tools. - Excellent organizational skills and ability to manage multiple systems efficiently. - Self-motivated with a knack for critical thinking and problem-solving. - Capable of working independently with minimal supervision. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $33k-45k yearly est. 24d ago
  • Billing Coordinator

    A-Line Staffing Solutions 3.5company rating

    Collections representative job in Charlotte, NC

    Experience with Accounts Payable and payment processing. Familiarity with Oracle and multiple systems navigation. Proficiency in Microsoft Outlook, OneDrive, Teams, Excel, and Adobe. Self-motivated with strong critical thinking skills. Requires minimal supervision. Critical Information Onsite position. Education/Licenses Needed Verify with a Recruiter or Staffing Manager! Benefits: Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service. This is an AI-formatted job description; recruiter confirmation required.
    $36k-52k yearly est. 25d ago
  • Automotive Billing Clerk

    Infiniti of Charlotte 4.4company rating

    Collections representative job in Pineville, NC

    Mills Auto Group is seeking a full time Billing Clerk to join our growing team in the Charlotte, NC area. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days. BASIC JOB RESPONSIBILITIES: Post vehicle sales for new and used car sales and ensure required paperwork is accurate. Issue trade payoffs (check or online/eft) Manage deal receivable, rebates, and inventory schedules Respond to and handle inquiries from sales management as needed Perform basic and routine accounting functions Knowledge of the Title process Other administrative duties as necessary REQUIREMENTS: Previous accounting experience required, dealership preferred Understanding of accounting principles, credits/debits Proficient with standard computer software and accounting software Excellent customer service and communication skills About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Credit and Collections Specialist

    Sherpa 4.3company rating

    Collections representative job in Charlotte, NC

    Compensation: $20-22/hr., DOE Job Overview - Credit and Collections Specialist - 33434 The Credit and Collections Specialist is responsible for managing customer credit accounts and ensuring timely collection of payments. This role involves evaluating creditworthiness, monitoring accounts, resolving payment issues, and maintaining positive customer relationships. Key Responsibilities: * Assess customer credit applications and set credit limits. * Monitor overdue accounts and contact customers to arrange payment. * Negotiate payment plans and resolve billing disputes. * Maintain accurate records of collections activity and account statuses. * Prepare aging reports and provide updates to management. Requirements * Strong negotiation and communication skills. * Experience with credit analysis and collections. * Proficiency in accounting software and Microsoft Excel. Sherpa Benefits Sherpa offers benefits to contract employees who meet the following criteria: * Must be a full-time employee (30+ weekly hours/+130 hours per month) to be eligible * Medical plan offered is BCBSNC Blue Options PPO * Premiums will be pre-taxed * Sherpa pays a portion of the Employee only premium for medical * 90 day waiting period from date of hire * Medical, Dental, and Vision plans Additional Job Details Workplace Policy: #li-Hybrid Seniority Level: Associate Linked In Poster: #LI-SP1 About our Process * We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in. * Non-Local Candidates: Please note that you are competing with local candidates who don't require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon. * Candidates for all Sherpa opportunities must be authorized to work in the United States. * Sherpa is an Equal Opportunity Employer.
    $20-22 hourly 28d ago
  • Credit and Collections Analyst - Charlotte, NC

    Great Lakes Petroleum 4.2company rating

    Collections representative job in Charlotte, NC

    Responsible for the activities associated with credit decisions for both new and existing customers. Accountable for the review and pursuit of all current and delinquent debt thereby maximizing the company's cash flow by prompt collection of receivables. Monitor and service accounts and pursue debt collection via telephone or correspondence. Responsible for investigation and verification of credit worthiness in conjunction with applications for credit. Respond to and follow up to customer inquiries. Monitor and report credit related activities and provide management with relevant information. Responsible for prompt turnaround of requests for credit references. Preparation and dissemination of monthly customer statements. Accountable for the integrity of system data with respect to credit lines, account terms, and cash application functions. Build and maintain strong relationships with internal staff and external customers. Prepare system reports as required. Assure that customer files containing documentation accumulated at time of account set-up is on file. Requirements Microsoft Office Suite. DNBI (Interactive Web Application) experience preferred. Sage/DM2 experience preferred. Bi-lingual in English/Spanish preferred, but not required. This is a full-time, onsite position M-F from 7:30am-4:30pm. Occasional weekend or evening work may be required. Benefits We offer a full benefits package including, health, dental, vision, disability, accident and more Company paid life insurance and short-term disability Paid time off Paid holidays 401(k)/ROTH with company match and immediate vesting
    $38k-52k yearly est. 60d+ ago
  • Accounts Receivable Cash Application Specialist

    Promach Careers 4.3company rating

    Collections representative job in Charlotte, NC

    At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You'll be challenged and rewarded. Improve our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and hope you will be too. Do we have your attention? Keep reading. ProMach is excited to add a Cash Application Specialist to their accounting team and provide support in an accounts receivable role. The position will be located in Charlotte, NC and will report to the Accounting Manager; this is a hybrid role: Mondays and Fridays are remote, and Tuesdays through Thursdays are in the office. Are you passionate about this work? Able to work in a high-volume, fast-paced cash application environment Apply customer payments to open receivables and post pre-payments to customer accounts Analyze remittance details, research, problem solve to ensure timely and accurate cash application in accordance with pre-determined service levels Perform cash application in a cash automation environment Perform maintenance on customer accounts as needed Support collections efforts as needed; write-offs; partial payments, reversal of payments Able to work in a multiple bank accounts environment with a thorough understanding of moving payments between accounts and open invoices Project deliverables for AR as assigned What's in it for you? There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment! Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges. Does this sound like you? Two or Four-year degree in Accounting or related work experiences 7+ years' experience in transactional and financials processes Experience in detailed cash applications in multiple systems in a high volume, corporate environment Strong analytical skills-understand logic and can apply to concept Pay attention to details; ability to detect and troubleshoot issues Intermediate knowledge of Excel; spreadsheets, pivot tables and import/export files. Intermediate knowledge with ERP and/or Accounting software programs. Excellent customer service and relationship management skills Work collaboratively with team members and internal/external customers Excellent communication and problem-solving skills Good organizational skills, self-motivated, requires minimal supervision Ability to work an 8:00-5:00 shift in a hybrid work environment; some schedule flexibility; and occasional overtime if needed Pro Mach, Inc. We were named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. Not only that, but we have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram! More career opportunities to consider! ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
    $33k-43k yearly est. 9d ago
  • Collections Analyst

    Meltwater 4.3company rating

    Collections representative job in Charlotte, NC

    Meltwater is seeking a Collections Analyst who will be focused on working with our clients in the US market. The Collections Analyst will be responsible for maintaining effective ledgers with new and existing customers and partnering with other company departments. This is a key role in helping to fuel our expansion activities. We encourage proactive, positive and respectful outreach to clients and regular contact, to ensure a healthy portfolio of clients who trust us as a partner. What You'll Do: Reach out to customers to ensure timely payment for services, and shorten the collections cycle on all payments Increase revenue by acting as financial liaison for clients over the service life-cycle and negotiating and settling on any disputes as they arise Ensure efficient cash reconciliations and reporting Meet and exceed collections goals with both individual and team targets Represent Meltwater (the people and products) with professionalism and integrity, ensuring a positive customer experience. What You'll Bring Excellent communication skills, verbal and written Strong attention to detail, confidence with business to business (B2B) cold-calling and building relationships on the phone Proficient with Excel Analytical Skills Ability to work with a large and diverse team What We Offer: Enjoy flexible paid time off that allows you to have an enhanced work-life balance. Excellent medical, dental, and vision options 401(k) matching, life insurance, commuter benefits, and parental leave plans Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Base Salary of $52,000 - $61,000 USD per year + discretionary annual bonus subject to the terms of the applicable bonus plan. Total compensation range for this position: $52,000 - $67,100 USD per year. Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
    $52k-67.1k yearly Auto-Apply 45d ago
  • Collections Specialist

    Evergreen Residential Holdings

    Collections representative job in Charlotte, NC

    Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world's largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts. If you are self-motivated and mission driven with a ‘can do' mindset and see solutions where others may see problems, come and grow with us! This is an office-based position in Charlotte, NC, and requires in-office attendance five days a week, Monday through Friday. The Role: This position includes, but is not limited to, the following responsibilities: Manage the Payment Experience Work with both internal and external customers to resolve resident payment issues Effectively work with Accounting to ensure resident balances are accurate, and that any necessary adjustments are made and communicated to all in a timely manner Communicate effectively and consistently with all Residents until account resolution Review all new move in balances to ensure accurate ledger charges and payments . Inform all residents of Evergreen's payment policies, procedures, and their contract obligations Treat all internal and external customers in a fair and consistent manner, and in accordance with Fair Housing requirements Review all ledgers, notices, leases etc. for accuracy prior to distribution Manage Notice to Pay or Quit Process in a thorough, consistent, and timely Manage Notice to Pay or Quit Process in a thorough, consistent, and timely manner each month Prepare eviction files on notices of non-compliance when needed Demonstrate knowledge of local and federal laws regarding notices, evictions, lockouts, etc. Communicate with residents daily/weekly during the eviction process, educating them on their options, fees, and the process expectations Collaborate with appropriate field team when needed to schedule Occupancy Checks Follow up with legal on eviction progress until resolution Effectively communicate any scheduled lockouts, skips, court dates, or return of possession dates/details to all appropriate team members Request Health and Safety Inspections when necessary to confirm condition of property when habitability questions arise during eviction/collections process Ensure all residents are moved out of appropriate systems in a timely manner, and manage all necessary dashboard information/alerts Manage the Squatter Eviction process to ensure the eviction of all unauthorized occupants are managed appropriately and in accordance with the law Communication & Culture Be polite, professional, and courteous in all interactions with both internal and external customers and respond to all correspondence with urgency Troubleshoot customer inquiries and work towards one-step resolution Contact all Residents and try to resolve the payment situation by offering solutions and displaying high level customer service Be a collaborative, cooperative team member, assisting when needed with team projects and processes Qualifications and Experience High school diploma or GED required 1+ year of Property Management experience is highly preferable, specifically in residential single-family management with experience managing collections &/or evictions Excellent Customer Service Skills required, strives to consistently meet and exceed service standards Must be able to deal with situations and issues proactively and persistently Excellent verbal and written communication skills required Possess basic accounting and math skills, and proficiency with the Microsoft Office suite including Word, Outlook and Excel Extremely organized with impeccable detail orientation Good time-management, able to consistently meet goals and deadlines without sacrificing quality Ability to work effectively under pressure and operate in a fast-paced work environment We seek applicants who are proactive, self-directed, and highly motivated. Additional Information. The role will require: Regular typing, talking, hearing, seeing, reaching, and repetitive motion Routine use of standard office equipment and computers That all duties are performed in a professional and safe manner Standard workdays are Monday through with occasional evening and weekend overtime hours Please do not rely on compensation estimates for our jobs that are posted on sites other than our direct website as these may be misleading. About Evergreen Residential Founded in 2021, Evergreen Residential is a full-service SFR platform leveraging proven operational practices and the latest technological advances to optimize investor returns and achieve positive outcomes for our residents and the communities in which we operate. We offer a full suite of services, including Investment Management, Asset Origination, and Advisory Services. The firm is headquartered in Dallas with offices in New York City. The leadership team has extensive experience dating back to the early institutionalization of SFR and unrivaled depth of experience in the complete asset life cycle. We are built to withstand changing market conditions, and our business produces resilient, predictable cash flows and margins. We are committed to charting new paths and using data to achieve best-in-class results. Our business is evergreen. Beyond financial returns, the Company is committed to measurable impact objectives. We believe that inclusive and equitable management, environmentally sustainable long-term strategies, and resident-focused policies are good business - for our residents, our investors, and our team. We are committed to using environmentally sustainable practices and empowering our residents to improve their financial health. Our cornerstone values - Accountability, Transparency and Partnership - are built on a foundation of Integrity and provide the roadmap for our daily actions, interactions and decisions. Equal Opportunities and Other Employment Statements We are deeply committed to building a workplace and community where inclusion is not only valued but prioritized. We take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect, and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.
    $30k-40k yearly est. Auto-Apply 15d ago
  • Collections Specialist

    Brightspeed

    Collections representative job in Charlotte, NC

    We have an exciting opportunity for a Collections Specialist to join our growing team! As a Collections Specialist, you will report directly to the Manager, Collections & Disputes. You will be responsible for collecting revenues owed from business customers. Your will also assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service and to provide prompt responses and resolutions to customers concerns to ensure prompt payment. Come help us build the best and fastest fiber-optic network in America! As a Collections Specialist, you will have the following duties: Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires Meet established collection objectives monthly Collect and manage past due accounts for moderate to large sized business customers Use various computer systems simultaneously Build and maintain strong customer relationships and problem solve with the customer Preparation of monthly collection reports and recommendations on credit memos and write off activities Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts Review and comprehend contractual agreements with customers that govern the servicing relationship Job Description WHAT IT TAKES TO CATCH OUR EYE: 3+ years of experience in B2B collections Ability to overcome objections and offer solutions to resolve potential roadblocks Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management Relationship-builder and strong listening skills Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence; conveys sound judgment; builds trust; is collaborative, insightful, proactive, and future-focused Well-organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments Demonstrates integrity and the highest ethical standards in all aspects Ability to learn complex systems, process quickly and be able to convey that knowledge to others Qualifications BONUS POINTS FOR: Bachelor's degree in Finance, Accounting, Business, or related field Telecommunications industry experience #LI-MH1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $30k-40k yearly est. 9d ago
  • Debt Settlement Specialist

    Onemain (Formerly Springleaf & Onemain Financials

    Collections representative job in Fort Mill, SC

    The Debt Settlement Specialist will be responsible for servicing clients with past due account status issues. In the Role * Negotiate with authorized third parties and customers via telephone regarding past due accounts * Investigating, researching & tracking consumer information - Negotiate payments & settlements on customer accounts * Qualifying consumers for payment plans by gathering full and complete information * Maintaining compliance with FDCPA and state regulations * Monitor delinquent accounts for status updates and follow up with consumers and authorized third parties if needed. * Using online tools to research information on accounts * Taking inbound calls from customers and third parties regarding the status of an active or inactive account * Maintaining account documentation and follow up as necessary * Provide outstanding customer service to customers, 3rd parties, and OneMain employees * Prioritizing assigned work to align with business and company needs Requirements * High School Diploma or GED * Collection experience preferred but will train highly motivated individual with sales experience * Strong phone, communication and negotiation skills * Ability to work well under pressure and meet goals in a fast-paced environment * Quick thinker with creative research skills * Proficiency with Internet and basic MS Office applications * Ability to maintain confidentiality with sensitive information Location: Fort Mill, SC Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: * Health and wellbeing options for team members and their dependents * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Continuing education * Bonus eligible * Paid time off * Paid volunteer time * And more OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $25k-35k yearly est. 12d ago
  • Accounts Receivable Analyst

    Doc Maintenance 3.9company rating

    Collections representative job in Rock Hill, SC

    The Accounts Receivable Analyst should possess strong self-motivation, excellent administrative capabilities, and effective time management skills. This position requires exceptional attention to detail, organization, and the ability to manage multiple priorities efficiently in a fast-paced environment. The ideal candidate will demonstrate strong analytical and problem-solving abilities, sound judgment, and a proactive approach to resolving outstanding issues through consistent and thorough follow-up. As a key member of the Accounts Receivable team, you will support daily operations and assist with a variety of tasks, including but not limited to the following: This position is full-time, Monday through Friday, during standard daytime hours, with some flexibility available. The role is based at our Rock Hill location. Essential Functions: Review, process, and monitor work orders while reconciling costs and charges for multiple customers, ensuring deadlines are consistently met. Perform data entry and other administrative tasks with accuracy and efficiency. Develop and maintain a thorough understanding of customer-specific billing rules and guidelines. Prepare and submit invoices in accordance with customer requirements. Apply problem-solving skills to identify, address, and resolve issues. Escalate complex or recurring issues to the Supervisor or Manager for resolution. Collaborate and communicate effectively with all departments as needed. Support special projects and other tasks assigned. Job Competencies and Education: Exceptional attention to detail and a strong commitment to accuracy. Proficient in data entry and keyboarding, with a focus on precision and efficiency. Excellent verbal and written communication skills, able to interact effectively with both customers and colleagues. High school diploma or GED required; coursework in accounting or an associate's degree is a plus. Strong computer skills, including proficiency with Microsoft Office applications. Previous experience in a similar role is preferred. Benefits: Comprehensive benefits package designed to support your health, well-being, and work-life balance. Opportunities for professional growth and career advancement within a dynamic organization. Collaborative and supportive work environment that values your contributions. 401(k) plan with company match to help you plan for the future. Paid time off with no expiration, allowing you to take the time you need when you need it. DOC Services is an equal opportunity employer and welcomes all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
    $34k-44k yearly est. 58d ago
  • Accounts Receivable Specialist

    Transportation Insight 4.1company rating

    Collections representative job in Hickory, NC

    Job Title: Accounts Receivable Specialist COMPANY STATEMENT: As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain. Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day. JOB PURPOSE: This position is responsible for performing general accounting clerical duties primarily consisting of cash application, bank deposits, filing, and correspondence with Clients regarding payments. CRITICAL JOB FUNCTIONS: Accurate and timely posting of cash received Prepare Bank Deposits Daily AR reports Contact point for all inquiries regarding receivables. Monitoring customer account details for, skipped payments and other irregularities Perform quality checks for accuracy of work. Manage multiple account projects. Maintain lists, follow-up on corrective actions, and ensure timely completion of assigned work. Work on projects or complete administrative duties as assigned. JOB REQUIREMENTS: High school diploma. Two or more years of accounts receivable or accounts payable experience EEOC/ADA STATEMENT: Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.
    $34k-43k yearly est. 60d+ ago
  • Collections Specialist

    Onemain (Formerly Springleaf & Onemain Financials

    Collections representative job in Fort Mill, SC

    At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: * Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services * Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day * Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations * Maintain and note all appropriate information and documentation on customer and account status * Collaborate both in person and virtually, using available technology to connect with other internal teams Requirements * High School Diploma or GED * Proficiency in utilizing multiple tools/systems simultaneously * Skilled at achieving and exceeding goals Preferred * Experience working in customer service, collections or call center environments * Bilingual: Spanish Work Schedule: Hours of Operation Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Training Schedule: The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success. Location: Onsite - Fort Mill, SC Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $27k-36k yearly est. 19d ago

Learn more about collections representative jobs

How much does a collections representative earn in Huntersville, NC?

The average collections representative in Huntersville, NC earns between $21,000 and $34,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Huntersville, NC

$26,000
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