Collections representative jobs in Hurst, TX

The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelors degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time

Patient Financial Representative Senior - ONSITE Required Education Level: HS Diploma or equivalent years of experience required 3-5 years of experience working within a multi-facility hospital business office environment. Previous Insurance Company claims experience and/or hospital experience. Working with inpatient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms

Salary: $50,000+ depending on experience Skills: Accounts Receivable, Medical Billing, Oncology Billing, Insurance Claims About the Company / Opportunity: A respected leader in the hospitals and health care sector is seeking a dedicated Oncology Accounts Receivable Specialist to join their team in Dallas, Texas. This is an exciting opportunity for an experienced billing professional with oncology expertise to support the financial health of a vital oncology service line. As part of an organization committed to patient care and operational excellence, you will play a critical role in ensuring accurate billing and effective patient communication. Responsibilities: Manage and prioritize daily accounts receivable tasks using workflow management tools. Follow up on all oncology claims from initial billing through to final resolution with payers. Identify and correct billing errors, and resubmit claims as necessary. Review insurance Explanation of Benefits (EOB) and initiate appeals when required. Respond promptly to payer and insurance agency documentation requests. Post account adjustments based on third-party communications and contractual obligations. Communicate with patients about account balances, payment collection, and payment plan arrangements. Coordinate with the front desk to monitor patient schedules and payment arrangements. Maintain and update patient records with correct information and manage returned mail. Handle incoming calls from insurance carriers and patients regarding billing and payment inquiries. Must-Have Skills: High school diploma or equivalent required; further medical or business education preferred. Experience in Urology and/or Oncology billing, including office-administered medications and infusion services. Proficient knowledge of medical terminology, insurance plans, claims, and billing processes. Strong organizational skills with the ability to manage multiple tasks and maintain attention to detail. Excellent communication skills for working with patients and insurance companies. Nice-to-Have Skills: Experience with medical collections and oncology-specific coding. Additional certification or coursework in medical billing or healthcare administration. Prior experience working with electronic health records (EHR) or medical billing software. Strong analytical skills for identifying billing discrepancies and resolving issues. Ability to thrive in a fast-paced healthcare environment.

Medical Claims Denial Management Specialist Addison, TX 100% on-site - amazing company culture! We are looking for a detail-oriented professional to review, analyze, and resolve denied or underpaid medical claims. The ideal candidate will have 2-4 years of experience in medical billing, claims processing, or denial management, strong knowledge of CPT/HCPCS, ICD-10, and insurance payer rules, and experience with EMR/EHR systems. Key Responsibilities: Review and resolve denied, underpaid, or rejected claims Communicate with payers and maintain accurate documentation Identify denial trends and recommend process improvements Prepare and submit appeals Monitor KPIs such as denial rate and appeal success rate Skills: Strong analytical and problem-solving abilities Excellent verbal and written communication Organized with the ability to manage multiple priorities If you meet the above qualifications, please submit your resume *********************** or call **************.

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The RCM Coordinator - Billing & Payor Relations plays a vital role in the financial health of the organization by ensuring accurate and timely submission of claims to Medicaid, Medicare, and commercial payors. This position supports the revenue cycle by managing billing workflows, resolving claim issues, and maintaining compliance with payer-specific requirements. The coordinator works across multiple service lines including behavioral health, primary care, IDD, ABA therapy, and other specialized programs. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions listed here are representative of those that must be met to successfully perform the job. Prepare and submit clean claims to government and commercial payors for all service lines. Monitor claim status and follow up on unpaid or rejected claims to ensure timely resolution. Analyze and resolve denials, rejections, and underpayments by coordinating with internal departments and payors. Ensure proper coding, documentation, and authorization are in place prior to claim submission. Maintain up-to-date knowledge of payer guidelines, billing regulations, and reimbursement policies. Track and report denial trends, identify root causes, and recommend process improvements. Document all billing activities, correspondence, and resolution steps in the billing system. Provide regular reporting to management on claim performance and payer behavior. Collaborate with RCM team members to ensure revenue integrity and compliance. Performs other duties as assigned. COMPETENCIES The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Working knowledge of 837/835 transaction files and clearinghouse operations. Experience with denial management platforms or analytics dashboards (e.g., Waystar, Availity, Change Healthcare). Ability to translate complex reimbursement data into actionable insights for leadership. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Strong understanding of medical billing and claims processing for Medicaid, Medicare, and commercial payors. Knowledge of ICD-10, CPT, HCPCS codes, and modifier usage. Analytical and problem-solving skills with attention to detail. Effective verbal and written communication skills. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. High level of professionalism, accuracy, and confidentiality. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and billing software systems. QUALIFICATIONS Required Education, Experience, Licenses, and Certifications Required: High school diploma or GED; at least 5 years of experience in medical billing, claims processing, or revenue cycle management. Preferred: Associate's degree in healthcare administration, business, or related field; experience in billing wand knowledge of Community Center Services; knowledge of ICD-10, CPT, HCPCS, and modifier usage; familiarity with Medicaid, Medicare, and commercial insurance requirements. A bachelor's degree will be accepted in place of experience. Preferred Education, Experience, Licenses, and Certifications DRIVING REQUIRED: No WORK LOCATION: This role is remote except for 6 weeks of onsite training and monthly meetings. MATHEMATICAL SKILLS Basic math skills required. Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets. REASONING ABILITY Ability to apply common sense understanding to carry out simple one or two-step instructions. Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment. COMPUTER SKILLS Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies. Demand-Frequency Sitting-Occasional Walking-Occasional Standing-Occasional Lifting (Up to 15 pounds)-Occasional Lifting (Up to 25 pounds)-Occasional Lifting (Up to 50 pounds)-Occasional Travel-Frequency In county travel may be required-N/A Overnight travel required-N/A NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. WORK ENVIRONMENT The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management. Remote Work Eligible - May work remotely for documentation and administrative tasks, through some in-person meetings or fieldwork is required. DISCLAIMER This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

The Billing Coordinator responsibilities include but are not limited to running reports, compiling month-end data, checking customer guidelines, copying, printing and scanning documents, and interacting with and providing exceptional service to our internal and external clients. Your Responsibilities: * Charging the association property accounts assessments (monthly, semi-annually, quarterly, and/or annually) * Processing monthly, semi-annual, quarterly, and annual billing * Reporting and compilation of month-end data * Charging late and collection fees and processing delinquency/collection letters * Partnering with community managers to move accounts through the collection process * Charging the property accounts for both management company fees and attorney's fees * Recording and processing bankruptcies for property accounts * Charging violation fines for property accounts * Charging miscellaneous account fees (e.g., work-orders, resident key fobs, etc.) * Verifying that statuses of delinquent accounts are updated monthly * Updating owner billing addresses and related information * Monitor and reply to billing and collections email requests * Researching posting issues * Processing adjustments on owner's accounts * Processing billing and collections tasks for on-boarding and terminating properties * Other duties as assigned Skills and Qualifications: * Education/Training: High school diploma or equivalent. 2 to 3 years experience in an office environment performing similar tasks preferred. Experience in property management industry a plus. * Experience/Knowledge/Abilities: Proficient in Microsoft Office. Excellent communication skills. Strong working knowledge of customer service principles and practices ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, meet hard and fast deadline. Must be a team player. Must possess strong analytical skills. Detail-oriented with multiple tasks, information organization. What We Offer: As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $21 / hour Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. #LI-SC1 #I-CO1

Whitley Penn, a leading CPA and Consulting firm, is looking for a Billing Coordinator to join our team. The Billing Coordinator will play a key role in processing executive billings while ensuring accuracy, timeliness, and high-quality output. The ideal candidate is a self-starter and team player who can communicate effectively with clients and professionals at all levels. This position requires strong attention to detail and the ability to thrive in a fast-paced professional environment. JOB DETAILS: Title: Billing Coordinator Classification: Full-time; Non-exempt Department: Revenue and Practice Management (RPM) Location: Fort Worth Office Expectations/Hours: In-office position; general work schedule is Monday-Friday, 8am to 5pm with overtime, as needed. How We Work Whitley Penn has become one of the region's most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting. We believe in working in collaborative teams with an emphasis on open-door policy and encouraging entrepreneurial thinking. We learn, innovate, and succeed by sharing knowledge, embracing diversity, and working together. We are all part of the same family and each person matters. We are more than just a job. How Will You Make an Impact? Process executive billings accurately and meet departmental deadlines Reconcile billing, work-in-process (WIP), and accounts receivable Maintain accurate and up-to-date client records Draft internal and external correspondence as needed Support weekly and monthly reporting requirements Manage large projects as assigned to meet department needs Collaborate with team members to maintain client database Assist with data entry and other administrative tasks as required How Will You Get Here? 3-4 years of combined billing and administrative experience Prior professional service billing a plus High degree of efficiency with Microsoft Word and Excel Excellent verbal and written communication skills Possess strong organizational skills with exceptional attention to detail and follow-through Strong time management skills and ability to manage multiple tasks Must be flexible and able to prioritize duties in response to demands of the day-to-day activities of the department Possess a positive attitude and outlook in a fast-paced environment Ability to communicate effectively with individuals at all levels of the organization Must be able to work independently as well as in a collaborative team environment Capable of maintaining strict confidentiality Ability to work overtime as workload requires. Why Should You Apply? Firm Paid Medical Insurance (Free Employee Only Coverage on 2 of 3 plans) Voluntary Dental and Vision Insurance 17 Annual Firm holidays, with extended breaks around July 4 th and year end Generous PTO for Non-Exempt Team Members Paid Maternity and Parental Leave 401(k) with Profit Sharing Discretionary Bonus Program Health & Wellness Program Pet Insurance Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: ********************************************************************** All employment is decided on the basis of qualifications, merit, and business need.

Job Description Principle Duties and Responsibilities: Invoicing of completed work to customer - Accurate and efficient review of all work documents and submitted billing in preparation of customer invoices. Invoice creation in Vista following all established guidelines, procedures and required approvals. Timely submission of all invoices to customer via customer portal or email transmission. Resolve in a timely manner any issues or rejected invoice submissions. Follow up with customers and on unpaid aging invoices. Skills and Requirements: Attention to details, ability to consistently follow billing procedures. Intermediate MS office skills, Excel (V-Lookup, Pivot Tables) and Outlook. Keyboarding, 10 key preferred Business communications skills in interactions with other billing staff, operations, and customers Organization skills related to document retention, audit controls compliance Basic problem-solving skills to assist with reviewing, assessing, and resolving any issues Self-Starter/Motivated Detail oriented EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Third Party Agency Notice: Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.

The Loan Servicing Representative II (LSR II) is a critical role within Servicing Solutions working to resolve accounts potentially 31 to 60+ days past due. This role is pivotal in preventing loan losses through progressive collection efforts. Ideal candidates will have strong negotiation skills working to bring accounts current with a combination of payments and available tools to assist customers.The Loan Servicing Representative II (LSR II) is a critical role within Servicing Solutions working to resolve accounts potentially 31 to 60+ days past due. This role is pivotal in preventing loan losses through progressive collection efforts. Ideal candidates will have strong negotiation skills working to bring accounts current with a combination of payments and available tools to assist customers. Pay Rate: This position pays $21 - $22 / hour Job Duties: Good negotiation skills- accomplished through mutual communication between agent and customer to successfully obtain payment. Negotiate with customers to create payment solutions based on individual circumstances. Meet and exceed daily goals and monthly goals. Initiate outbound calls that are effective in scope, and lead to successful payment or timely arrangement to satisfy the account delinquency. Demonstrates ability to be a team player. Collect accounts that are past due. Bring delinquency down in assigned queue and overall delinquency. Conduct skip-tracing activity to generate potential leads on customer or collateral. Handle high volume of calls in a high stress environment. Meet quality assurance and productivity standards

We're on the hunt for a top-tier Collections Specialist to join our restoration team, known as 24 Hour Flood Pros. If you're a high-energy, results-driven individual with a knack for getting homeowners and insurance companies to pay up, we want you on our team. This isn't just any collections job-it's a critical role that demands urgency, precision, and a winning attitude. Responsibilities: Pursue outstanding payments from homeowners and insurance companies nationwide. Implement effective collection strategies to recover funds quickly. Communicate persistently and professionally with clients to ensure timely payments. Monitor accounts and follow up regularly to track collection progress. Collaborate with the restoration team to resolve any billing issues or disputes. Maintain accurate records of all collection activities and interactions. Report on collection activities and results to management. Qualifications: Proven experience in collections within the restoration industry. Strong understanding of billing processes related to homeowners and insurance claims. Excellent communication and negotiation skills-you're not afraid to pick up the phone and get results. Detail-oriented and highly organized-you keep track of everything. Ability to work under pressure and meet tight deadlines. Proficient in relevant software and tools used for collections and account management. Job Type: Full-time Compensation: $45,000.00 - $60,000.00 per year EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team. Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.

[Hybrid - Plano Based] Are you a self‑starter who can jump on a client call, troubleshoot invoice discrepancies in real time, and keep multiple accounts moving without losing a detail? If you've grown up in professional services (accounting, engineering, law-or insurance), thrive on accuracy, and can produce crisp status reports for leadership while partnering across project managers, this role was built for you. Lewis & Ellis (L&E) is a nationally recognized actuarial consulting firm with a legacy of excellence since 1968. With over 50 actuaries nationwide and a global client base, we provide expert consulting services across life, health, and property & casualty insurance. Our commitment to innovation and personalized service makes us a trusted partner in navigating complex actuarial challenges. Base Pay: $60,000 - $70,000/year You Will: Liaise with client contacts to secure timely payment on open AR balances, representing L&E with tact and professionalism. Manage a portfolio of accounts and prioritize outreach, track commitments, and follow through with clear next steps. Partner with project managers to review overdue accounts, share status updates, and align on actions. Work with the Billing team to research and resolve invoice discrepancies or client concerns quickly and accurately. Troubleshoot live with clients to analyze account issues, de‑escalate disputes, and move conversations to resolution. Build and deliver concise AR aging and collections reports for leadership-highlight risks, wins, and recommendations. Monitor receivables period‑over‑period; identify trends and root causes; create and execute action plans to improve collections. Maintain clean, accurate records in NetSuite and Excel; coordinate with AR on timely, correct payment posting. Essential Requirements: Associate's degree required; Bachelor's preferred in Accounting, Finance, Business, or similar. 3+ years in a professional‑services environment (accounting, engineering, law; insurance helpful) in a related AR/collections or client‑facing finance role. Maintain a hybrid schedule of 2 days in office, 3 remote. Proven self‑starter comfortable analyzing accounts live with clients and de‑escalating invoice discrepancies. Strong relationship builder with clear, professional verbal and written communication across clients, PMs, and leadership. Able to manage multiple portfolios and priorities simultaneously; delivers crisp status reporting. Proficient in Excel and Word; Oracle NetSuite familiarity preferred; basic accounting familiarity a plus. Pay, Benefits & Perks: Competitive salary and performance-based bonuses. 401(k), Roth and profit sharing plans including a guaranteed 3% contribution to 401(k). Health, Dental, and Vision with optional Life and Disability insurance. PTO + holidays. Opportunity for personal and professional development. A team that values individuality and aims for excellence. Application Process Please apply online. No calls or emails, please. Lewis & Ellis is an equal opportunity employer. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. L&E also provides reasonable accommodations to qualified individuals with disabilities and applicants with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.

Mortgage Collections Specialist Agility 360 is searching for experienced Collections Specialist that have prior Mortgage Industry experience for a contract to permanent role with our client in the DFW area. This position will be on-site in Irving, TX. JOB SUMMARY The Mortgage Collections Specialist (MCS) will review accounts for recent activity and changes, ask probing questions to establish the borrower's ability to pay the debt, understand payment inquiries, and take steps to resolve the matter. The MCS will need to use their ability to multitask by typing notes simultaneously while speaking to borrowers. To ensure success, the MCS will need to be up to date with laws, regulations, policies, and procedures related to debt collection in the Mortgage industry. Required position training and certifications are provided to the employee. ESSENTIAL JOB FUNCTIONS Customer Communication -Making outbound collections calls in a professional manner while keeping and improving customer relations Discuss account details, answer borrower questions, and confirm contact information (payment amount, escrow changes, etc.) Collecting payments- efficiently provide all payment options to customers- Mail, Pay by Phone, web payments Identify financial hardships attributing to account delinquency and take proper action to aid the borrower. Negotiate payment plans as needed Provide prompt follow-up on payment arrangements Mail correspondence to encourage payment of delinquent accounts Make monthly outbound skip trace calls Maintain a record of contacts and attempted contacts as well as details of conversations and arrangements in the required systems. Achieve daily call goals and phone availability Responsible for meeting legal requirements and following internal policies Respond to emails in a sensible professional manner Adhere to federal and state debt collection laws and regulations EDUCATION / EXPERIENCE REQUIREMENTS Customer/Client Focus- must have excellent Active Listening skills Problem Solving/Critical thinking skills Time Management-Capability to multitask in a fast-paced environment Clear and Concise professional communication- Written and Verbal, Resilient with impolite clients Outstanding phone etiquette Teamwork Orientation- but the ability to work successfully on own initiative Strong typing and organizational skills. Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices Negotiating skills High school diploma or equivalent required Proficient Computer skills and knowledge of Microsoft Office and Google applications required Customer service experience preferred Prior experience in debt collection preferred Mortgage banking experience preferred Telecommunication experience preferred Details Contract to Permanent Role with a Growing Company Location: On site in Irving, TX Pay Rate: $22 - $26 an hour (based on experience) Employment consideration is contingent on passing a background check Must be able to work one/two weekend shifts a month (8am -12pm cst)

Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Nov 26, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team. **Responsibilities** + Manages the Firm's collection processes/account maintenance at a regional level. + Provide excellent and thoughtful client service to hundreds of Firm clients + Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues. + Is in direct contact with the Firm's clients, including their highest level of management. + Act as a resource to other Credit Managers. + Partner with collections/accounting staff in other Dentons Offices for updates on open items. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications** + Bachelor Degree or equivalent experience required. + Preferred background includes interaction with senior management personnel. + Business collection or law firm experience would be a plus. + Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred + Expertise with ARCS recommended + Proficient in Microsoft Excel and Word + Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals + Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues **Salary** Chicago Only DOE: $95,840 - $119,800 Washington, DC Only DOE: $99,680 - $124,600 Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Dallas **Nearest Secondary Market:** Fort Worth

GET HIRED AND RECEIVE A $1500.00 SIGN ON BONUS Collections Supervisor ProCollect s are self-starting salaried collectors who have a strong desire to earn additional money. As a Collections Supervisor you will carefully adhere to policies, procedures. and laws related to consumer collections. Responsibilities of the Collections Supervisor include: Working past due accounts via phone Handling escalated calls Maintaining accurate collection notes on past due accounts Providing general supervision and training of a collection floor Operating a collections database in a Windows-based operating system Communicating professionally with consumers and team members Coordinating supervisor duties Evaluating and monitoring employees performance Assisting with interviews Implementing company policies and procedures Ability to thrive in a fast-paced quota-driven work environment. Available to work a rotating shift for collection floor coverage. Collection floor hours are as follows: Monday - Thursday: 8:00am - 8:00pm Friday: 8:00arn - 6:00pm Saturday: 8:00am - 3:00pm Strong verbal and written communication skills to include phone etiquette in a professional collection environment. Goal oriented Must meet daily. weekly, and monthly goals Must be punctual and dependable. Benefits: As a Collections Supervisor with ProCollect you can expect compensation based on your performance. We offer a base salary, uncapped commission, and a $1,500 sign-on bonus! We offer a full benefits package including medical, dental, vision, supplement insurance plans. ProCollect pays 50% of major medical insurance. Job Type: Full-time Pay: $2,500.00 - $3,500.00 per month

Job Description This class is slated to start on January 21st, 2026! About defi SOLUTIONS: defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customer lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn. What's in it for you? Stable Pay: Hourly rate with no sales quotas. ($20/hr + extra for late shifts and Saturdays.) Paid Training: Get set up for success from day one Generous PTO and Paid Holidays Education Support: Tuition reimbursement available Day-One Benefits: Health, dental, and vision coverage start immediately Career Growth: Strong focus on internal promotions About the Role: As a Collections Specialist, you'll support our automotive finance clients in a fast-paced, high-volume contact center. You'll handle customer service and soft collections tasks, helping meet financial goals for top lenders. We're looking for proactive team players who live our values: Get it Done, Win as a Team, Better Every Day, and Do it with Passion. Duties and Responsibilities: Handle Customer Service Tasks: Payments, due dates, payoffs, and account updates. Process ACH Requests and provide payoff quotes Perform soft collections: (1-45 days past due) and set up repayment plans Use Skip Tracing tools to locate and update customer information Metrics for Success: Quality: 90% + customer interaction score Adherence: 92% + to scheduled shifts and breaks Efficiency: Average handle time under 400 seconds Required Qualifications: (Applicants without these qualifications will not be considered) High School Diploma or GED Experience in a High-Volume Contact Center: At least one (1) year of experience in a high-volume call center State Licensing Covered: We handle and fully cover all required collections licensing across multiple states - no cost to you. Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.

Collections Specialist Department: Accounting Reports To: Director of Credit FLSA Status: Non\-Exempt Updated: April 2023 Company: Symbiotic Services (Recruiting on behalf of our client) Position Summary Symbiotic Services is seeking a Collections Specialist to join our client's Accounting team. This role will focus on providing excellent customer service while managing and resolving overdue accounts receivable. You will play a key part in identifying, following up on, and resolving unpaid balances. Key Responsibilities Monitor accounts receivable and identify overdue accounts. Maintain records of all communications and payment collections. Contact delinquent customers to recover debts. Escalate complex or unresolved accounts internally. Prepare reports on write\-offs, potential bad debt, and risk indicators. Address and resolve invoicing issues and customer complaints. Investigate and resolve chargebacks and short payments. Provide regular updates on account status and repayment progress. Collaborate with customer service to clear pending credit memos. Cross\-train and provide backup support for credit and A\/R functions. Qualifications 3-5 years of experience in collections or related roles. Strong stress management, patience, and problem\-solving skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Excellent interpersonal, organizational, and communication skills. Familiarity with FDCPA and other relevant collections laws. Ability to take timely and strategic actions to minimize risks and maximize recoveries. Compliance with company policies and applicable legal regulations. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"254223089","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Work Experience","uitype":2,"value":"1\-3 years"},{"field Label":"City","uitype":1,"value":"Dallas"},{"field Label":"State\/Province","uitype":1,"value":"Texas"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"75236"}],"header Name":"Collections Specialist","widget Id":"**********00107164","awli IntegId":"urn:li:organization:27220473","is JobBoard":"false","user Id":"**********00104003","attach Arr":[],"awli ApiKey":"78dysow3rprvfr","custom Template":"3","awli HashKey":"a179e8be41e39d9c8b00aa88a96acf3985eb2d46dcd6625d8856fcc66e74de87ecc5969ccd8bdd31dd9d16e9b6640abbfd4bd9d547fc8b497e7b8837a865d938","is CandidateLoginEnabled":true,"job Id":"**********18747036","FontSize":"15","google IndexUrl":"https:\/\/symbioticservices.zohorecruit.com\/recruit\/ViewJob.na?digest=JrcjtofSWnPeHEgpirwvn6etKOl2LDYlBinrsGLGCO8\-&embedsource=Google","location":"Dallas","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"hh7l8a4366d988b7f4110**********702b06"}

We are seeking a results -driven Collections Specialist with experience in the construction industry. This role will focus primarily on collecting outstanding payments, reducing aging receivables, managing liens rights, and strengthening cash flow. The ideal candidate is proactive, persistent, and skilled in building strong client relationships while upholding company payment policies. Key Responsibilities Proactively manage collections for all customer accounts to ensure timely payments. Monitor and actively reduce AR aging, escalate delinquent accounts as needed. Follow up on outstanding invoices via phone and email with professionalism and urgency. Work with project managers and clients to resolve billing disputes or payment delays. Track and manage lien waivers, preliminary notices, retainage, and conditional/unconditional releases. Coordinate and submit payment applications as needed to support collections. Maintain accurate AR records, document collection activities, and note customer communication. Negotiate payment plans when necessary while aligning with company policies. Prepare and present weekly collections reports to management. Assist with month -end closing activities relating to AR balances. Ensure compliance with state lien laws and contract payment terms. Requirements 1+ years of collections or accounts receivable experience in the construction industry required. Strong understanding of lien rights, retainage, and progress payments. Familiarity with construction contracts and payment terms. Experience with Textura, GC Pay, or similar platforms. Experience with Sage is a plus. Excellent communication and negotiation skills. Ability to handle difficult collection conversations professionally. Highly organized and able to manage priorities to drive results. Proficient in Microsoft Excel and AR tracking tools. Preferred Skills Experience resolving payment disputes and short -pays. Familiarity working with general contractors and subcontractors. Understanding of job costing and progress billing. Experience with prevailing wage or certified payroll (a plus). Benefits 401(k) matching Health insurance Paid time off Paid sick time

Job DescriptionDescription: Collection Specialist We are seeking a detail-oriented and proactive Collection Specialist to join our team, focusing on leased vehicle loans. Responsible for resolving internal and external account queries, Collections Specialists are expected to monitor client accounts and notify clients when payments become overdue. Overall responsibility for the collection of accounts receivables lies with the Collections Specialist. Typical duties include: Key Responsibilities: - Tracing and locating clients via phone, email, and written correspondence to follow up on overdue payments - Negotiate payment arrangements and solutions to resolve delinquent accounts - Maintain accurate records of collection activities and account statuses - Analyze account information to determine appropriate collection strategies - Collaborate with internal departments to resolve billing discrepancies and issues - Ensure compliance with all applicable laws and company policies related to debt collection - Prepare and present reports on collection activities and recovery progress - Efficiently manage multiple tasks and priorities while working within several internal systems and databases on a daily basis Skills and Qualifications: - 2+ Years of experience in collections, preferably within automotive or leasing industries - Strong communication and negotiation skills - Knowledge of finance laws, and debt collection regulations - Ability to handle sensitive and confidential information professionally - Excellent organizational and time management skills - Proficiency in collection software and Microsoft - High school diploma or equivalent; additional education or certifications in finance or collections is a plus Join our dynamic team and be part of a company that values integrity, teamwork, and professional growth. We offer a supportive work environment, opportunities for advancement, and comprehensive benefits to help you succeed in your career. Requirements:

The Bankruptcy /Specialty Collection specialist is responsible for the timely processing of Collection Exception work items received via case, email, paper mail, or report. Requires acute attention to detail, time management skills, and concise and accurate communication with peers, customers, vendors, and internal partners. Position requires the ability to conduct research with inbound/outbound calls or emails to various parties. Responsibilities can include, but are not limited to; 1. verifying proof of passing and executor of estate documents during the deceased process and following up on DNP eligible accounts; 2. reviewing and approving or denying requests for SCRA protections and modifications; 3. monitor approved manufacturing buyback accounts for payoff funds to ensure proper processing; 4. ensuring all actions comply with federal/state laws and regulations and company policy on Bankruptcy accounts Key Responsibilities: Timely and accurate processing of work items received via case, email, mail, or internal reporting systems Conduct research and follow up on accounts through inbound/outbound calls and email communication with customers, vendors, legal representatives, and internal teams Review and validate documentation during the deceased account process, including verifying proof of passing and executor of estate information Manage and process accounts eligible for Deceased No Probate (DNP), ensuring proper follow-up and closure Evaluate and determine eligibility for protections under the Servicemembers Civil Relief Act (SCRA), including processing related modifications Monitor approved manufacturer buyback accounts to ensure timely receipt and proper application of payoff funds Maintain up-to-date knowledge of and ensure compliance with applicable federal/state laws, regulations, and company policies, particularly regarding bankruptcy accounts Skills and Qualifications: Required: Exceptional attention to detail and organizational skills Strong verbal and written communication abilities Ability to manage multiple priorities and meet time-sensitive deadlines Comfortable working with sensitive and confidential financial information Solid research and problem-solving skills High level of professionalism and discretion Preferred: Prior experience in bankruptcy processing or collections, particularly handling specialty accounts Working knowledge of federal regulations, including SCRA, FDCPA, and bankruptcy law Experience reviewing legal documentation related to estates, bankruptcy, and account servicing