Collections representative jobs in Kings Park West, VA - 695 jobs
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Sr Staffing
Collections representative job in Washington, DC
Senior Manager, Legal Billing Operations | HYBRID | LAW FIRM EXPERIENCE REQUIRED
Washington, DC
This role oversees daily billing operations, optimizes processes through data‑driven analysis, and provides leadership, coaching, and development to managerial and billing staff. The ideal candidate is a strategic thinker with strong analytical, communication, and leadership skills.
Key Responsibilities
Lead and manage multiple billing teams, ensuring timely and accurate billing.
Track performance metrics and implement process improvements.
Train, coach, and develop managerial and billing staff.
Resolve billing inquiries and collaborate with attorneys and clients.
Oversee projects, facilitate team meetings, and manage escalations.
Standardize procedures and identify best‑practice enhancements.
Required
Bachelor's degree REQUIRED
8+ years of experience managing complex billing operations in a large law firm (AM Law 200).
At least 2 years of experience managing other managers.
Experience with Aderant and e‑billing platforms.
Advanced Excel and strong analytical skills.
Excellent communication, leadership, and problem‑solving abilities.
Ability to lead diverse teams, coach staff, and ensure consistency in billing procedures.
$74k-115k yearly est. 2d ago
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Billing Associate
Quick Servant Company, Inc.
Collections representative job in Columbia, MD
Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD.
This position is on-site.
Summary
We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus!
Job Requirements
Data entry of customer parts and labor incurred / proposed.
Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements.
Answer phones and provide exceptional customer service to customers requesting information on invoices.
Answer technician phone calls and update work order with current labor and part information per technician's instructions.
Work up prices with technicians for verbal approval for customer repairs.
Provide accurate intraoffice notes regarding quote instructions and update per management's request.
Manage multiple invoices simultaneously and meet expected timelines.
Ensure continual improvement of the invoice process.
Education / Experience
High School Graduate.
Customer Service.
Data Entry.
Microsoft Office.
Microsoft Outlook.
Billing (Non Medical): 2 years (Required)
Data Entry: 2 years (Required) Job Type: Full-time
Benefits:
Company paid Medical, Dental, Vision, And Life Insurance
401(k) matching
Unlimited opportunities for growth
Paid time off
Ability to Commute:
Columbia, MD 21046 (Required)
Work Location: In person
$35k-46k yearly est. 18h ago
Third Party Billing Supervisor (Financial Specialist II)
Fairfax County Government 4.3
Collections representative job in Fairfax, VA
Job Announcement
Provides support to the Fairfax-Falls Church Community Services Board (CSB) Revenue Management Team. Assigned to support revenue and reimbursement billing, collection, tracking and reporting for client and third-party fee revenues for the Community Services Board. As a member of the revenue management team, provide financial support to client payment processes, creates, runs, and analyzes reports in automated billing/management information system. Prepares and/or analyzes third party revenue data and make recommendations to management regarding the revenue cycle process. Additionally, prepares and/or reviews third party revenue forecasts. Must protect individuals' confidentiality using existing state, local, and federal policies and procedures. Must maintain expertise in several databases related to the electronic health record, insurance verifications, and revenue cycle management as well as Microsoft office computer software, especially outlook, word and excel. Supervises professional staff. Tracks performance for all reimbursement staff to meet revenue goals and monitor progress. Develops work plans and deadlines for meeting billing and collection goals. Communicates task and timing requirements to staff. Reviews staff work and performance. Conducts performance appraisals in accordance with the county's pay for performance system. Develops staff competencies through coaching and learning management system training. Conducts need assessments to plan training initiatives. Develops and conducts training related to CSB reimbursement policy and regulation.
Note: To learn more about careers that make a difference, watch our video "CSB: Making a Difference in Our Community".
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
Prepares and/or analyzes financial data and makes recommendations;
Plans, organizes and participates in the reconciliation of funds;
Prepares long range revenue and expenditure estimates necessary to forecast economic feasibility of various projects;
Reviews and verifies postings to appropriate ledgers and subsidiary accounts;
Applies budget, procurement, and payment procedures in accordance with established county policies, accounting principles (GAAP and GASB), and local and state policies and procedures;
Prepares or assist development of the agency budget and monitors budget status.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge of generally accepted accounting principles;
Ability to prepare, interpret and analyze financial reports and statements;
Ability to develop and apply budget, procurement, and payment procedures in accordance with established county policies.
Employment Standards
MINIMUM QUALIFICATIONS:Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with either a bachelor's degree in accounting, business administration, public administration, public policy or related field; plus, two years of professional-level experience in finance, business administration, budgeting, or contract management, a master's degree in a related field or CPA may substitute for 1 year of experience.
NECESSARY SPECIAL REQUIREMENTS:The appointee to this position will be required to complete a criminal background and Child Protective Services Registry check, and sanction screening to the satisfaction of the employer. A TB screening upon hire. Applicants and employees within these positions must demonstrate financial responsibility in personal finances as a condition of employment.
This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies).
PREFERRED QUALIFICATIONS:
Experience and knowledge of CPT and HCPCS coding systems.
Experience in electronic health records (specifically behavioral health).
Experience with revenue cycle management metrics.
Experience using enterprise systems (ex- FOCUS) relative to budget, finance, procurement, and accounts payable.
Experience with capital assets and improvements, fleet vehicle management, property management, and human resources
Advanced skills in Microsoft Office, particularly Excel.
PHYSICAL REQUIREMENTS:
Ability to use keyboard driven equipment and strong oral and written communication skills. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY . EEO/AA/TTY.
#LI-AP1
$46k-65k yearly est. 2d ago
Customer Service Representative
Capital Bank Md 4.3
Collections representative job in Rockville, MD
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures.
Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities.
Position Responsibilities
Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations.
Ensure a high level of customer satisfaction through the delivery of superior service.
Conduct all tasks following established bank policies and procedures.
Identify opportunities to cross-sell additional products and services to existing customers.
Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services.
Actively support all marketing campaigns.
Participate in outbound calling activities.
Minimum Education and Experience
One year of college education or equivalent work experience
One year of experience in a cash handling position; preferably as a Teller in a Bank or Credit Union
Detail oriented
Commitment to the delivery of superior customer service
Ability to work successfully with a wide variety of people in a team environment
Ability to solve problems and use sound judgement
Strong interest in building a career in the Financial Services Industry
Willingness to work at other locations when necessary
Technical Knowledge and Skills
Microsoft office software suite (Word and Excel)
Excellent oral and written communication skills.
Compensation
Base Salary Range: $18.39 - $24.03 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance
Working Arrangements
This role is expected to work in office Monday through Friday at assigned work location.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$18.4-24 hourly 1d ago
Collector
Teksystems 4.4
Collections representative job in Sterling, VA
*Collector (Medical Collections) - Hybrid * *Work Type:* Hybrid (initial onsite training in VA & MD, then remote) *Hours:* Monday-Friday, 8:00 AM-4:30 PM *Salary:* $37,440-$41,600 + monthly commission *About the Role* The Entry-Level Medical Collector supports by following up
on aged hospital claims, resolving denials, and contacting insurance payers or
patients to determine next steps. Once trained, you'll manage 20-30 claims per
day, working across multiple systems to ensure timely and accurate resolution.
This role is ideal for someone with a background in medical
billing/collections.
*Key Responsibilities*
* Make outbound and inbound calls to patients, insurance companies, and internal teams
* Review and resolve outstanding account balances
* Follow up on all correspondence and maintain accurate account documentation
* Skip trace to obtain updated debtor information
* Identify next steps for claims (rebill, correct, submit medical records, obtain retro auth, or write-off)
* Work closely with billers to communicate required claim actions
* Meet or exceed monthly production and fee goals
* Ensure compliance with HIPAA, FCRA, FDCPA, and all regulatory standards
*Required Skills & Qualifications*
* Knowledge of medical billing, collections, or accounts receivable
* Ability to manage multiple computer systems simultaneously
* Strong customer service and communication skills
* Understanding of UB04 vs. HCFA 1500 claim forms
* High school diploma or equivalent
* Ability to work in a fast-paced, high-volume environment
*Preferred Skills*
* Microsoft Office Suite
* Experience with Medicaid, CareFirst BCBS, Cigna, Aetna
* Outbound/inbound call experience
* Medical billing or claims background
*Work Environment*
* Small, 20-person call center with a family-oriented culture
* Business casual dress (jeans on Fridays)
* Frequent incentives: bonus structures, commission tiers, PTO raffles, early Fridays, catered events
* Breaks every two hours
* Hybrid flexibility after initial training
* Must be able to hardwire home equipment
*Commission Structure*
* *Tier 1:* 95% of goal $100-$480/month
* *Tier 2:* 100% of goal $250-$850/month
* *Tier 3:* 115% of goal $480-$1,400/month All collectors have hit goal for the past 12 months; even the lowest Tier 3 performer earns $300+ extra monthly.
*Job Type & Location*This is a Permanent position based out of Sterling, VA.
*Pay and Benefits*The pay range for this position is $37440.00 - $41600.00/yr.
They provide good health benefits and give them lots of incentive options for additional earning.
*Workplace Type*This is a hybrid position in Sterling,VA.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$37.4k-41.6k yearly 1d ago
Customer Service Representative- Waldorf Rte. 5 - Waldorf, MD
Wesbanco Bank Inc. 4.3
Collections representative job in Waldorf, MD
Back Customer Service Representative- Waldorf Rte. 5 #61-8681 Waldorf, Maryland, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Waldorf Rte. 5 Banking Center.
Market Mid-Atlantic Work Hours per Week 40 Requirements
High school diploma or GED required.
Banking, cash handling, sales, and customer service experience preferred.
Job Description
Summary:
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned.
Essential Functions:
Excellent Customer Service
Operational and Security Proficiency
Identify referral opportunities
Relationship building
Cross-selling of Bank's products and services
Business development (inside and outside)
Essential Duties and Responsibilities:
Personally models the standards of the Bank's Mission, Vision, and Pledge.
Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client.
Accepts and accurately processes all financial service transactions.
Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.
Complies and operates within security and audit procedures.
Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability.
Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals.
Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met.
Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals.
Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals.
Educates bank team on uncovering opportunities to help advance financial wellness of customers.
Sets priorities and follows through on the implementation of the defined sales and service activities.
Promotes company products and services in the community to assist in the continuing growth of the Bank.
Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements.
Actively participates in regular sales and staff meetings.
Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues.
Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate.
Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed.
Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures.
Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location.
Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Cross trained and expected to assist with operational duties.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements.
Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.
Strong consumer lending skills are preferred with a solid understanding of consumer lending products.
Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base.
Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing.
Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Sound mathematical and analytical skills preferred.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Additional Information:
The wage range for the Customer Service Representative position is $17.00 - $20.50 per hour and eligible for approved overtime and referral incentives. The position includes 17 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability) and 11 annual paid holidays.
WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match.
Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Waldorf, Maryland, United States
$17-20.5 hourly 4d ago
Billing Coordinator
Crowell & Moring 4.9
Collections representative job in Washington, DC
Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.
Our billing team is growing and we're seeking to add several members to our billing coordinator level positions.
Job Summary:
The Billing Coordinator performs and manages complex billing arrangements for assigned attorneys or specific clients. The Coordinator ensures that alternative fee arrangements (AFAs) assigned are billed in agreement with client engagement letters and billing attorneys are provided requisite billing analysis.
Job Responsibilities
Ensures complex client invoices are prepared in compliance with firm policy, specific AFAs, and client billing guidelines and regulations. Identifies billing issues and resolves as appropriate.
Prepares standard and ad hoc reports utilizing Excel, Elite, and other reporting tools to keep involved parties up-to-date regarding billing aspects of assigned contracts. Prepares monthly reconciliation of all accounts.
Analyzes unbilled and receivables monthly and ensures timely resolution of outstanding amounts. Reviews and audits invoices for accuracy, and posts and mails final invoices prepared by billing attorneys
Provides quality client services to both in-house and external contacts, developing close professional working relationships that reflect the firm's commitment to excellence. Involves clarification and refinement of invoice processes and individual invoices, resolution of discrepancies, system issues, and other problems. Updates client information in the Elite master billing files, and researches and responds to inquiries relating to client charges.
Performs “transfer” and “divide” functions, and balances and reprints proformas at billing attorney's request.
Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance of electronic invoicing with third party vendors for assigned clients. Serves as liaison between e-billing vendors, attorney, and client contacts regarding new timekeepers, matters, and billing rates.
Submits electronic invoices, and monitors and tracks progress from billing to prepare monthly reconciliation of all electronically billed accounts.
Follows up with billing attorneys who manage matters with noncurrent unbilled time and costs in accordance with the firm's billing policy.
Documents billing process and updates documentation for procedures related to special client billing arrangements.
Assists professional staff and attorneys with the firm's billing procedures using Elite accounting software. Performs ad hoc analysis and research as requested.
Participates in special projects as required.
Qualifications
Requirements:
Knowledge, Skills and Abilities:
Demonstrated advanced knowledge of Elite or similar accounting system with the ability to instruct others in its use.
Demonstrated intermediate knowledge of major eBilling vendors such as CounselLink, Tymetrix 360, and Legal Tracker (Serengeti), with the ability to research and resolve eBilling issues.
Demonstrated ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements.
Demonstrated ability to perform work that is non-standard, requiring analysis, interpretation, and creative problem solving within an accounting environment.
Demonstrated intermediate knowledge of MS Excel to produce quality reports and spreadsheets.
Demonstrated ability to prepare analysis of complex issues and information.
Knowledge of standard accounting and finance principles, including the ability to track, organize, analyze, reconcile, and report financial data in an accurate and clear manner.
Demonstrated ability to communicate clearly and effectively, both orally and in writing
Demonstrated ability to provide quality client service to both internal and external contacts regarding financial matters of a complex nature. Requires creativity, patience, and discretion.
Education
The position requires a Bachelor's Degree in Accounting, Finance, or a related field. Equivalent training and experience may substitute for education.
Experience
The position requires a minimum of three (3) years of billing/accounting experience in a law firm or professional services firm.
Additional Information
Crowell & Moring LLP offers a competitive compensation and comprehensive
benefits
package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.
Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $71,000-$107,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors.
EOE m/f/d/v
Crowell & Moring LLP participates in the E-Verify program.
$71k-107k yearly 1d ago
Senior E-Billing Coordinator
Latham & Watkins LLP 4.9
Collections representative job in Washington, DC
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Senior E-Billing Coordinator is an integral part of Latham's Global Finance team and will be responsible for the submission of electronic invoices to clients on a monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, practice office staff, and clients in all aspects related to electronic billing, as well as handling a heavy volume of highly complex e-submission assignments for key corporate clients and ensuring that all client guidelines, internal protocols, and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., Houston, New York, or San Diego office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Acting as a liaison between billing attorney/secretarial staff, practice office billing staff, and clients' staff assigned to electronic billing by providing expert-level subject matter support
Liaising with billing attorney/secretary, practice office accounting staff, and client representatives in the resubmission of invoices and ensuring corrective action is in place for future submissions
Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications, while also ensuring all relevant information is updated and correlated in the firm's 3E system
Performing necessary technical and logistical tasks with internal staff, vendor staff, and clients' designated personnel in the transition of clients to electronic billing
Working collaboratively with the department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Possess knowledge and experience with web-based e-billing systems and vendors (e.g., Serengeti, Datacert, Tymetrix)
Demonstrate the ability to test and troubleshoot multiple e-software applications, summarize findings, and identify potential problem areas
Display the ability to work with LEDES formats
And have:
A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or another related field
A minimum of two (2) years of experience with the 3E Billing system
A minimum of two (2) years of experience with E-billing vendors
A minimum of five (5) years of experience involving general accounting practices
A minimum of four (4) years of experience involving billing processes and practices
Knowledge of 3E's E-Invoicing module, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Please click here to review your rights under U.S. employment laws.
#LI
#MidSenior
#LI-Hybrid
Pay Range USD $85,000.00 - USD $100,000.00 /Yr.
$85k-100k yearly Auto-Apply 60d+ ago
Billing Coordinator
Talent Connect Now
Collections representative job in Ashburn, VA
The Billing Coordinator is responsible for ensuring accurate, timely billing for multiple clients and projects. This role reviews weekly hours for employees and subcontractors, prepares invoices in coordination with operations and accounting, and tracks client payments and revenue records. The ideal candidate is detail-oriented, organized, and able to manage high-volume billing with accuracy and confidentiality.
Key Responsibilities
Review and validate weekly hours submitted by employees, independent contractors, and LLC subcontractors to ensure accurate client billing.
Consolidate hours and generate weekly billing according to each client's schedule and contractual terms.
Prepare and issue invoices in collaboration with Operations and Accounting.
Track customer payments, credit notes, and necessary accounting adjustments.
Support revenue reconciliation and accounts receivable follow-up with the Accounting and Finance teams.
Maintain organized digital and physical records of timesheets, invoices, approvals, and related documents.
Education & Experience
Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
Minimum 2-3 years of billing experience, ideally in project-based or multi-client environments.
Experience using QuickBooks, Excel (intermediate/advanced), or equivalent ERP systems.
Preferred experience in technical services, construction, or data center industries.
Skills & Competencies
Strong attention to detail and excellent organizational skills.
Solid analytical skills and ability to reconcile data accurately.
Intermediate to advanced proficiency in Microsoft Excel (pivot tables, reconciliations, formulas).
Working knowledge of QuickBooks Online and billing workflows.
Effective communication skills in English and Spanish, both written and verbal.
Professionalism, discretion, and the ability to handle confidential financial information.
Ability to manage multiple priorities and meet tight weekly billing deadlines.
$37k-55k yearly est. 39d ago
Open Source Collection Specialist
Amentum
Collections representative job in Washington, DC
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success. Headquartered in Chantilly, Virginia, we have approximately 50,000 employees in more than 70 countries across all 7 continents.
The Homeland Group is looking for multiple TS SCI-cleared, experienced Open Source Collectors to support our US Government Customer for daytime, swing, and nighttime shifts. The analyst will be responsible for conducting open source research and collection as well as write raw intelligence reports on threats in DHS mission areas including counter-terrorism, domestic terrorism, cyber, critical infrastructure, transnational organized crime, border security, and transportation security.
Open Source Collectors will:
* Apply curiosity, methodology, and persistence to find and report on answers to intelligence questions in a fast tempo environment
* Compose draft intelligence reports adhering to client's style guide
* Perform duties on-site with client at Department of Homeland Security's Headquarters element
* Leverage language ability, cultural knowledge, and context in research activities when applicable
* The Open Source Collector position supports 24/7 operations and will work a shift based schedule that can include weekend and holiday hours. Candidates should have the ability to work rotating or fixed schedules as needed by the client.
Qualifications:
* BS/BA degree at a minimum; degrees in international affairs, national security, and history are a plus
* Intelligence Community experience preferred.
* 6+ years' experience providing open source research and collection support
* Strong foreign language skills preferred, but not required.
* Strong oral and written communication skills in English
* Experience using a variety of research methods and an ability to identify emerging trends or important developments
* Excellent interpersonal skills
* Active Top-Secret clearance with SCI US Government Clearance required. Note: US Citizenship is required to maintain a Top-Secret Clearance
* Ability to pass DHS Suitability Check
Work Environment:
* This position is performed in a traditional office environment.
Physical Demands:
* While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Compensation:
The annual starting salary for this position is between $90,000-$105,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits:
Amentum offers the following benefits for this position, subject to applicable eligibility requirements: medical, dental, and vision insurance, 401(k) retirement plan, life insurance, long term and short term disability insurance, PTO, and parental leave.
Compensation Details:
$90,000 - $105,000
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
* Health, dental, and vision insurance
* Paid time off and holidays
* Retirement benefits (including 401(k) matching)
* Educational reimbursement
* Parental leave
* Employee stock purchase plan
* Tax-saving options
* Disability and life insurance
* Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
01/16/2026 - 01/20/2026
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$90k-105k yearly 2d ago
Collections Specialist
George Mason University 4.0
Collections representative job in Fairfax, VA
Department: Fiscal Services, Student Accounts Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Starting at $50k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginiacollection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
* Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process;
* Assists students with past due accounts, explaining Commonwealth of Virginiacollection procedures and counseling them on steps to resolve past due accounts;
* Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection;
* Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
* Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and
* Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.
Required Qualifications:
* High school diploma or equivalent;
* Experience working in Accounts Receivable.
* Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
* Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
* Skill in written and oral communication, with the ability to effectively communicate complex material;
* Analytical and problem-solving skills;
* Ability to work with Microsoft Word, Excel, and email systems; and
* Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.
Preferred Qualifications:
* Bachelor's degree in related field;
* Experience in higher education and/or Student Accounts; and
* Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.
Instructions to Applicants:
For full consideration, applicants must apply for the Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review.
Posting Open Date: November 20, 2025
For Full Consideration, Apply by: December 5, 2025
Open Until Filled: Yes
$50k yearly 58d ago
Open Source Collector (Discovery and Collections Specialist - Mid-Level) - NGA-Washington
Masego
Collections representative job in Springfield, VA
Language: Russian
_________________________________________________________________________________________________
Masego is an award-winning small business that specializes in GEOINT services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard work.
Description
We are looking for a Mid-level TS/SCI-cleared Open Source Collector to join our team.
Minimum Required Qualifications:
3-5 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.)
2/2 DLPT in desired language or equivalent (ILR or ALTA)
Course work or 2 years work experience with web browsing tools and advanced searching techniques
3 years experience with Microsoft Office tools
Experience directly engaging with partners and customers
Experience conducting safe searches (OPSEC)
Preferred Qualifications:
Experience balancing multiple priorities with differing due dates
Experience with coding or building web scraping/crawlers/media veracity tools
Knowledge of geospatial technologies
Knowledge of DoD/IC databases and services
Knowledge of Common Open Source databases and services
Familiarity with social media
Familiarity with production tracking software
Clearance Requirement:
Active TS/SCI clearance is required, with a willingness to obtain a polygraph upon request
Salary Range: $122,800+ based on ability to meet or exceed stated requirements
About Masego
Masego Inc. provides expert Geospatial Intelligence Solutions in addition to Activity Based Intelligence (ABI) and GEOINT instructional services. Masego provides expert-level Geospatial Collection Management, Full Motion Video; Human Geography; Information Technology and Cyber; Technical Writing; and ABI, Agile, and other professional training.
Masego is a Service-Disabled Veteran-Owned Small Business headquartered in Fredericksburg, Virginia. With high-level expertise and decades of experience, coupled with proven project management systems and top-notch client support, Masego enhances the performance capabilities of the Department of Defense and the intelligence community.
Pay and Benefits
We seek to provide and take care of our team members. We currently offer Medical, Dental, Vision, 401k, Generous PTO, Referral bonuses, and more!
Diversity
Masego, Inc. is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Virginia State laws, regulations, and executive orders regarding nondiscrimination and affirmative action in its programs and activities. Masego, Inc. does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.
Discovery & Collection Specialist - Mid Level (At Least 3 Years experience)
TS/SCI REQUIRED with an existing CI Polygraph or ability to pass one
Required Qualifications:
Russian language skills
At least 3 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.)
Course work or 2 years work experience with web browsing tools and advanced searching techniques
3 years' experience with Microsoft Office tools
Experience directly engaging with partners and customers
Experience conducting safe searches (OPSEC)
2/2 DLPT in desired language or equivalent (ILR or ALTA)
TS/SCI Clearance with an existing CI Polygraph or ability to pass one
Preferred:
Experience balancing multiple priorities with differing due dates
Experience with coding or building web scraping/crawlers/media veracity tools
Knowledge of geospatial technologies
Knowledge of DoD/IC databases and services
Knowledge of Common Open Source databases and services
Familiarity with social media
Familiarity with production tracking software
$29k-41k yearly est. Auto-Apply 60d+ ago
Open Source Collection Specialist
Helios Defense Solutions LLC
Collections representative job in Washington, DC
Job DescriptionDescription:
HELIOS is seeking highly experienced Open Source Collection Specialists to join our team in supporting the 24/7/365 intelligence mission for the Department of Homeland Security (DHS) Office of Intelligence and Analysis (I&A) in Washington, D.C.
The Open-Source Collection Specialist is responsible for collecting, analyzing, and reporting publicly available information (PAI) to provide timely, relevant, and actionable intelligence in support of operational and strategic objectives. The specialist leverages advanced open-source collection tools, methodologies, and tradecraft to identify and exploit information from global digital, traditional, and human-curated media sources. The role directly supports intelligence production, indications and warning, situational awareness, and decision support for senior leaders and mission partners.
Key Responsibilities include but are not limited to:
Open-Source Collection and Monitoring: Conduct persistent, targeted collection of information from publicly available sources-including social media, news outlets, blogs, forums, academic publications, and publicly accessible data repositories-on topics relevant to assigned mission areas.
PAI Exploitation: Employ advanced search techniques, multilingual research, and specialized tools to extract and correlate data from multiple platforms, identifying patterns, emerging trends, and indicators of interest.
Data Validation and Source Assessment: Evaluate the reliability, credibility, and authenticity of open-source information and media, ensuring accuracy and minimizing misinformation or adversarial influence.
Intelligence Reporting: Synthesize collected data into structured reports, summaries, and intelligence products that meet operational and analytic requirements. Disseminate findings to analysts, watch officers, and decision-makers in accordance with established reporting standards.
Support to Indications and Warning (I&W): Identify and escalate open-source indicators of potential threats, hostile activity, or geopolitical developments impacting national security equities or mission operations.
Collection Management: Develop and execute open-source collection plans in alignment with intelligence priorities and collection requirements. Track collection performance, coverage, and reporting metrics.
Technical Proficiency: Utilize OSINT tools, APIs, and data aggregation platforms to automate and enhance collection workflows. Maintain awareness of emerging technologies, sources, and tradecraft relevant to open-source intelligence.
Collaboration and Integration: Coordinate with all-source analysts, counterintelligence professionals, and operational teams to fuse open-source findings with classified or proprietary information for holistic situational awareness.
Operational Security (OPSEC) Compliance: Ensure all collection activities adhere to OPSEC, privacy, and legal guidelines governing the use of publicly available information and the protection of U.S. persons' data.
This is position is contingent on contract award. Veterans receive hiring preference.
Requirements:
The following are the minimum requirements for this position:
Possess a current, active TOP SECRET Clearance
Must be a U.S. Citizen
Bachelor's degree or higher from an accredited institution with preferred concentrations in areas such as Project or Program Management, Intelligence, Public Administration, Public Policy, American Government/Governance, Law/Legal Studies, or Management/Leadership
Experience with Intelligence Community (IC) is desired
Eight (8) years of experience working on an intelligence services contract/task order involving Contractor personnel support. Preferred experience directing intelligence operations.
Knowledge of IC intelligence authorities, component missions, and the role of supporting the Intelligence Enterprise; overall intelligence research, analysis, and production process.
Experience working with Microsoft Office suite and IC data systems.
$38k-54k yearly est. 18d ago
Open Source Collection Specialist
Assertive Professionals
Collections representative job in Washington, DC
Assertive Professionals is seeking a Open Source Collection Specialist supporting our National Security customer in Washington, DC.
This is a proposed position, we are offering a $5,000 sign-on bonus to qualified candidates that sign a Letter of Commitment before 11/9/25.
This is a great opportunity to work for an employee-centric, fast-growing small business. We offer an excellent benefits package, including PTO, 401k Match at 5%, Profit Sharing, Company paid Life Insurance, Dental, Vision, STD/LTD, and two options under a national medical plan with employee contribution.There is an additional $1,200 annual corporate bonus for time and attendance compliance!
Responsibilities Include:
The Open Source Intelligence (OSINT) Analyst / Watch Officer will provide 24/7/365 operational intelligence support to the National Security Customer through rotational shift work, ensuring continuous situational awareness and timely response to emerging threats. The analyst will identify, collect, and aggregate publicly available information (PAI) - including open-source, media, social media, gray literature, and other data sources - using customer-approved OSINT tools and methodologies. Responsibilities include producing daily, weekly, and monthly intelligence summaries; responding to Requests for Information (RFIs); and supporting ongoing information exchanges with the organization, Intelligence Community (IC), and Federal, State, Local, Territorial, Tribal, and Private (FSLTTP) partners. The OSINT Analyst / Watch Officer will research, evaluate, correlate, and analyze information from multiple sources to generate actionable intelligence and provide updates on emergent threats, breaking events, and crisis situations as directed.
The OSINT Analyst / Watch Officer will support the development of OSINT collection plans, methodologies, and analytical procedures to adapt to evolving mission requirements and maximize operational success. Duties include maintaining a portfolio of threat profiles, activities, and trends from open-source, agency, commercial, and dark web sources; developing and refining OSINT targeting and exploitation techniques; and participating in exercises through analysis, scenario development, and briefings to leadership. The analyst will use Government-approved tools, techniques, and tradecraft to access and collect information from the clear, deep, and dark web, ensuring all activities align with established policies, TTPs, and the Homeland Security Intelligence Priority Framework (HIPF). Additional responsibilities include translating foreign language material using publicly available tools, maintaining compliance with approved information-sharing procedures, and supporting departmental missions such as counterterrorism, critical infrastructure protection, cybersecurity, border security, disaster response, and countering exploitation crimes.
Required Experience and Qualifications:
Active TS/SCI
Degree from an accredited institution
With a degree from an accredited institution in an area applicable to the position: 3 - 10 years of relevant experience
With a degree from an accredited institution in an area not relevant to the position: 7 - 14 years of relevant experience
Desired Experience and Qualifications:
Bachelor's degree or higher from an accredited institution preferred in International Studies, Intelligence, Homeland Security, Criminal Justice, or other related concentration.
Six (6) years of prior experience performing Open Source Collection for tactical/operational support.
Intelligence Community (IC) experience
National Security Customer-specific intelligence analysis experience
Experience working with the National Security Customer's data sources
Knowledge of the National Security Customer's intelligence authorities, the organization's component missions, and the role of the organization in supporting the National Security Customer's Intelligence Enterprise
Knowledge of the overall organization's intelligence research, analysis, and production process.
Knowledge of multiple open source areas, including surface, deep, and dark web.
Knowledge of multiple collection techniques or approaches.
Knowledge of developing a collection plan and dissemination practices.
Experience working with Microsoft Office suite, common Open Source tools, and the National Security Customer's data systems.
*Click here to read more about how we protect your information
$38k-54k yearly est. 60d+ ago
Collections Specialist
Panda Exteriors
Collections representative job in Laurel, MD
Panda Exteriors
Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a Collections Specialist to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally.
This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money.
Responsibilities
Contact homeowners via phone, email, and text regarding outstanding balances
Collect payments and set up approved payment plans
Explain payment options including financing and online payments
Follow up consistently on open accounts and escalate when necessary
Accurately document all activity in the CRM
Work with internal teams to resolve billing or account issues
Qualifications
Prior collections, billing, or customer service experience required
Comfortable discussing payments and resolving sensitive financial situations
Highly organized and detail-oriented
Ability to multitask and follow established processes
Why Panda Exteriors
Medical, Vision, and Dental Insurance
PTO and Paid Holidays
401(k)
Paid training
Clear growth paths and internal promotion opportunities
Employee referral bonuses
Company events and team outings
Stable, fast-growing company (Inc. 5000 recognized)
Apply today to join a growing company with clear processes and room to grow.
$30k-44k yearly est. Auto-Apply 30d ago
Collector
Teksystems 4.4
Collections representative job in Sterling, VA
*Remote Healthcare Collector - Direct Placement* *Schedule: *Monday-Friday, 8:30 AM-5:00 PM *Pay Rate: *$19-$20/HR *Training Requirements:* * 2 days onsite in *Sterling, VA* * 4 days onsite in *Silver Spring, MD*
*Position Overview*
We are seeking a detailoriented and motivated *Healthcare Collector* to support our client, with claim followup, denials resolution, and patient account management. This role is ideal for candidates with prior experience in healthcare collections, insurance followup, or hospital revenue cycle operations-especially those familiar with *Cerner* EMR.
*Key Responsibilities*
* Make outbound calls to insurance companies and patients
* Answer incoming calls regarding outstanding accounts
* Investigate and resolve unpaid or denied claims using internal systems
* Follow up on all correspondence and document actions thoroughly
* Maintain an organized work queue of assigned accounts
* Provide professional customer service to patients and guarantors
* Perform skip tracing to obtain updated contact information when needed
* Collaborate with insurance carriers to resolve claim issues and secure payment
* Communicate next steps to inhouse billers when claim corrections are required
* Meet or exceed monthly productivity and fee goals
*Required Skills & Qualifications*
* Experience with EMR systems such as *EPIC, Cerner, Athena*, etc.
* Strong customer service and communication skills
* Ability to navigate multiple computer systems simultaneously
* Understanding of payer processes, especially Medicaid, CareFirst BCBS, Cigna, and Aetna
* Knowledge of HIPAA, FCRA, FDCPA, and other applicable regulations
* High school diploma or equivalent
* Ability to work independently in a remote environment after training
*Ideal Candidate Profile*
* Comfortable with highvolume claim followup and insurance outreach
* Skilled in denials management and identifying next steps for claim resolution
* Organized, detailoriented, and able to manage competing priorities
* Confident in both patientfacing and payerfacing communication
*Job Type & Location*
This is a Permanent position based out of Sterling, VA.
*Pay and Benefits*The pay range for this position is $37440.00 - $41600.00/yr.
They provide good health benefits and give them lots of incentive options for additional earning.
*Workplace Type*This is a hybrid position in Sterling,VA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$37.4k-41.6k yearly 1d ago
E-Billing Coordinator
Latham & Watkins LLP 4.9
Collections representative job in Washington, DC
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The E-Billing Coordinator is an integral part of Latham's Billing team. This role will be responsible for the submission of electronic invoices to clients on a monthly basis, as well as preparing and submitting monthly e-invoices to corporate clients and ensuring all client and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., New York, Houston, Chicago, San Francisco, or Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Acting as a liaison between billing attorneys, secretarial staff, and clients' staff regarding electronic billing, as directed
Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications; ensuring all relevant information is updated and correlated in the firm's 3E system
Coordinating resubmission of invoices with billing attorneys/secretaries, practice office accounting staff, and client representatives; ensuring corrective action is in place for future submissions
Reviewing clients' guidelines and other written communication; ensuring compatibility with the firm's billing policies and resolving any potential discrepancies before live rollout
Assisting E-Billing Supervisors with e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, and updating status reports/matter profiles in various subsystems
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Exhibit the ability to test and troubleshoot multiple e-software applications and identify potential problem areas
Demonstrate familiarity with LEDES formats and knowledge of ASCII and XML formats
Possess knowledge of basic accounting principles
And have:
A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or a related field
Knowledge of 3E's E-Invoicing module, preferably
A minimum of one (1) year of experience with the 3E Billing system
A minimum of one (1) year of related experience involving billing processes and practices, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things.
Please click here to review your rights under U.S. employment laws.
#LI
#Associate
#LI-Hybrid
Pay Range USD $75,000.00 - USD $90,000.00 /Yr.
$75k-90k yearly Auto-Apply 60d+ ago
Collections Specialist
George Mason University 4.0
Collections representative job in Fairfax, VA
Department: Fiscal Services, Student Accounts
Classification: Admin Office Specialist 3
Job Category: Classified Staff
Job Type: Full-time (1.0 FTE, 40 hrs/wk)
Workplace Type: Hybrid Eligible
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Starting at $50k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating “no value added” efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginiacollection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process;
Assists students with past due accounts, explaining Commonwealth of Virginiacollection procedures and counseling them on steps to resolve past due accounts;
Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection;
Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and
Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.
Required Qualifications:
High school diploma or equivalent;
Experience working in Accounts Receivable.
Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
Skill in written and oral communication, with the ability to effectively communicate complex material;
Analytical and problem-solving skills;
Ability to work with Microsoft Word, Excel, and email systems; and
Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.
Preferred Qualifications:
Bachelor's degree in related field;
Experience in higher education and/or Student Accounts; and
Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.
Instructions to Applicants:
For full consideration, applicants must apply for the
Collections Specialist
at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review.
Posting Open Date: November 20, 2025
For Full Consideration, Apply by: December 5, 2025
Open Until Filled: Yes
Job Description
Discovery & Collection Specialist - Mid Level (At Least 3 Years experience)
TS/SCI REQUIRED with an existing CI Polygraph or ability to pass one
Required Qualifications:
Russian language skills
At least 3 years' experience conducting open source collection/analysis or geolocating images (handheld photography, videos, etc.)
Course work or 2 years work experience with web browsing tools and advanced searching techniques
3 years' experience with Microsoft Office tools
Experience directly engaging with partners and customers
Experience conducting safe searches (OPSEC)
2/2 DLPT in desired language or equivalent (ILR or ALTA)
TS/SCI Clearance with an existing CI Polygraph or ability to pass one
Preferred:
Experience balancing multiple priorities with differing due dates
Experience with coding or building web scraping/crawlers/media veracity tools
Knowledge of geospatial technologies
Knowledge of DoD/IC databases and services
Knowledge of Common Open Source databases and services
Familiarity with social media
Familiarity with production tracking software
How much does a collections representative earn in Kings Park West, VA?
The average collections representative in Kings Park West, VA earns between $21,000 and $36,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Kings Park West, VA