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Collections representative jobs in Monticello, MN - 602 jobs

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  • Relief CSR Driver

    Ameripride Services 4.3company rating

    Collections representative job in Minneapolis, MN

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
    $34k-40k yearly est. 3d ago
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  • Banking Customer Service

    Dexian

    Collections representative job in Minneapolis, MN

    Title: Banking customer service #990524 Contract Duration: 6-8 Months Pay Range: $22-$24/hr We are hiring 2 Service Professional to support Corporate, Commercial, Business Banking and Wealth Management clients as they transition to our new application. These individuals will handle high volume of inquiries received. The ideal candidate will demonstrate excellent phone etiquette, professionalism, and strong multitasking abilities. They should be quick learners, resourceful in problem solving, and skilled at navigating errors to deliver timely resolutions. - Respond to client inquiries in a professional and courteous manner. - Troubleshoot and resolve application-related problems and errors efficiently. - Provide clear guidance and support to customers navigating the new system. - Document customer interactions and resolutions accurately. - Collaborate with internal teams to escalate complex issues when necessary. - Maintain a high level of professionalism and customer service at all times. - Excellent phone etiquette and written communication skills. - Strong multitasking abilities and attention to details. - Resourceful problem solver, able to work independently and as part of a team. - Previous customer service and technical support experience preferred. We are available for clients from 7:00 AM - 7:00 PM CT. M-F. Work from office 3 days and work from home 2 days, however, during 5-6 weeks of training, it is preferrable to be in the office 5 days.
    $22-24 hourly 2d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Collections representative job in Saint Paul, MN

    Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN Employment Type: Contract Pay rate: $23-$25/hr Responsibilities: Provide exceptional customer service to investment clients Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries Perform accurate and timely data entry related to transactions and account updates Process new account applications in compliance with regulatory standards Maintain detailed and accurate records Coordinate with internal teams to resolve operational or account-related issues Support overall operational efficiency during the brokerage conversion Requirements: High school diploma or equivalent Relevant experience in a contact center or customer service environment Proven reliability and strong commitment to excellent customer service Strong telephone, verbal, and interpersonal communication skills High attention to detail with the ability to follow procedures independently Proficient in Microsoft Office and general computer navigation Prior banking or financial services experience preferred Client registrations (past or present) a plus Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $23-25 hourly 1d ago
  • Property & Casualty Insurance Customer Service Representative

    Farmers Union Agency 4.6company rating

    Collections representative job in Saint Paul, MN

    We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn. Responsibilities • Assist clients with auto, home, commercial and farm P&C insurance questions • Make policy changes, process renewals, and handle cancellations • Explain coverage, billing, and policy documents in a clear, friendly way • Issue ID cards, certificates of insurance, and other policy requests • Work with insurance carriers to resolve client needs • Keep client information accurate and up to date • Spot opportunities to help clients with additional coverage and refer them to licensed producers • Deliver excellent customer service by phone and email • Assist the Licensed Agent/Producer in operating and growing their business. Qualifications • Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience • Strong communication and organization skills • Comfort using computers and learning new systems • Ability to manage multiple tasks and stay detail-focused • Active Property & Casualty license or able to obtain within 60 days. What We Offer • Health, dental, vision, life, and LTD insurance • 401(k) with employer match • Bonus based on performance • Flexible Schedule • Paid time off and holidays • Supportive, collaborative work environment • Opportunities for growth, training, and leadership in shaping agency operations
    $31k-39k yearly est. 4d ago
  • B2B Customer Service Representative ($50-60K)

    Ultimate Staffing 3.6company rating

    Collections representative job in Eden Prairie, MN

    The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $50k-60k yearly 4d ago
  • Billing Coordinator/Administrative

    Manpowergroup 4.7company rating

    Collections representative job in Albertville, MN

    **Our client, a professional services organization, is seeking a Billing Coordinator to join their team. As a Billing Coordinator, you will be part of the Finance Department supporting contract billing operations. The ideal candidate will have attention to detail, strong organizational skills, and effective communication, which will align successfully in the organization.** **Job Title:** Billing Coordinator **Location:** _MN, Albertville_ **Pay Rate:** $ 24.14 / Hourly **What's the Job?** + Review and analyze contracts to identify billing specifics, amendments, and escalation provisions. + Enter contracts, amendments, and rate escalations into the billing system. + Produce monthly invoices for fixed and variable billing components. + Reconcile general ledger accounts associated with the billing process. + Coordinate with project teams to obtain data, approvals, and resolve billing-related inquiries. **What's Needed?** + Experience performing professional accounting duties within billing processes. + Ability to understand accounting and budget processes, internal controls, and bookkeeping procedures. + Knowledge of automated accounting systems such as PeopleSoft, SAP, Coupa, and related platforms. + Strong attention to detail, organization, and ability to manage multiple tasks. + Typically 3-5 years of related experience or equivalent background demonstrating capability. **What's in it for me?** + Medical insurance + Dental insurance + Disability insurance + Life insurance + Weekly Payment If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
    $24.1 hourly 49d ago
  • Sr. Analyst, Billing - NPI

    Element Vehicle Management Services 4.8company rating

    Collections representative job in Minneapolis, MN

    Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. About the Role Element needs a dynamic and results driven analyst to help support strategic client billing. The role exists to contribute to the New Product Introduction organization by ensuring billing processes are efficient, accurate, and compliant. The ideal candidate likes to ask questions, probes answers, and enjoys learning while supporting the Armada Last Mile Rental team and managing to deadlines on a scheduled cadence. What You'll Do Assist BPS staff when needed to ensure accurate billing outcomes. Work cross-functionally with IT and Operations to develop new products, solutions, and resolve system-created variances. Execute, review, and analyze outputs from multiple billing validation models. Support and deliver on SOC-1 compliance requirements for related processes. Provide analysis and reporting support during monthly billing processes and month-end reporting. Retrieve and analyze data using Excel and other data management and BI systems. Ensure billing accuracy prior to invoice creation in partnership with NPI and Billing teams. Create reports to support process management and operational consistency. Identify process improvements and provide recommendations to leadership and business teams. Basic Qualifications Bachelor's degree or equivalent business experience. 5 years of finance and data analysis experience. General business and sound financial knowledge. Ability to balance multiple deadlines and competing priorities. Strong written and verbal communication skills. Preferred Qualifications Experience in leasing or rental industry billing, financial operations, or customer-facing finance roles. Advanced Microsoft Excel and data skills including lookups, Pivot Tables, Power Query, DBeaver, and SQL. Strong organizational, analytical, and problem-solving skills with the ability to ask probing questions. Ability to influence others with diplomacy and maintain strong customer service relationships. Experience implementing and adapting to process and system changes. Location: Hopkins, MN The hiring base salary range for this position is $75,500 - $103,800 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. What's in it for You • A culture of innovation, empowerment, decision-making, and accountability • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to ********************************* or call **************. Know Your Rights: Workplace discrimination is illegal
    $75.5k-103.8k yearly Auto-Apply 14d ago
  • Customer Service

    Wholesale Produce Supply 4.2company rating

    Collections representative job in Minneapolis, MN

    JOB SUMMARY: Provide general assistance and administrative support to produce sales staff in a growing produce wholesale business in Minneapolis. SPECIFICS . * Schedule/Shift Information: Monday - Friday * Benefits: Include PTO, Medical, Dental, STD and Life Insurance as well as 401k. ESSENTIAL FUNCTIONS OF THE ROLE * Assist with data entry and reviewing of customer-specific bill of sales, purchase orders and invoicing - on both internal and external accounting systems. * Communicate customers' needs with the warehouse and production departments. * Review shipping records for accuracy and shortages and respond accordingly. * Review and reconcile payables and purchase orders in an accurate and timely manner. * Maintain direct communication with customers to assist them with their needs and to reconcile any store level complaints. * Review daily aging for accounts over 60 days, contact customers to resolve. * Professional written and oral communications with customers and vendors as needed. * Filing, copying and miscellaneous office tasks as assigned. REQUIRED QUALIFICATIONS AND SKILLS * High School Graduate, General Education Degree (GED) or equivalent work experience * 6+ months of experience * Proficient in Microsoft Office. Ability to learn and accounting software systems. * Accountability - Ability to accept responsibility and account for his/her actions. * Accuracy - Ability to perform work accurately and thoroughly. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Communication, Written - Ability to communicate in writing clearly and concisely. * Detail Oriented - Ability to pay attention to the minute details of a project or task. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Time Management - Ability to utilize the available time to organize and complete work within given deadlines. PHYSICAL REQUIREMENTS * Be able to sit and work at a computer for 8 hours a day with the ability to complete data entry and both inbound and outbound calling. Wholesale Produce Supply, LLC. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran and any other category protected under applicable federal, state, provincial and local laws.
    $30k-34k yearly est. 37d ago
  • Consumer Loan Servicing Representative

    Blaze Credit Union

    Collections representative job in Saint Paul, MN

    Full-time Description Role: Consumer Loan Servicing Representative performs a variety of support duties including assisting members and employees with questions regarding lending products and services by phone, messages, chats, and email. Weekly schedule includes Saturday rotation. Job Type: Full-time, on-site at our office in St Paul, MN Major Duties and Responsibilities Answers incoming phone calls and chats about servicing current consumer loans Assists members by taking payments over the phone through SWBC Assists members with payment options, set up and changes Completes requests for payment reversals/recasts Initiates Payment Deferral Program requests Collects and reviews proof of insurance for auto loans Assists members with CPI placement and waivers Provides pay-offs for members and third parties Completes Letters of Guarantee requests for insurance companies Gathers loan information and files Gap and CUNA claims Assists members with questions on loan products, promotions, and offers Completes Q2 digital banking messages Performs other duties as assigned to support effective department operations Other Duties Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control Exhibit Blaze's Core Value's: Better Lives, Thoughtfully Compassionate, Minnesota's Best, and Give Back Regular and predictable attendance Perform other duties as requested Requirements Experience/Education/Certifications/Licenses Minimum high School degree or equivalent Minimum 1-year financial institution experience Customer Service experience preferred Demonstrated Knowledge Strong verbal and written communication skills Computer skills including Microsoft products Knowledge of DNA core financial platforms desire Ability to work in a fast-paced environment and manage multiple tasks Communication Skills Ability to proactively respond to members/employees to problem-solve based on guidelines; written communications are based on templates but can be modified. Physical Requirements Ability to sit and stand; answer calls; operate computer; interact with internal employees and members on the phone; travel to designated offices; lift up to 20 lbs. Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. The salary range for this position is: $22.53 - $24.50. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement. Salary Description $22.53-$24.50
    $22.5-24.5 hourly 20d ago
  • Collections Specialist

    Research & Diagnostic Systems

    Collections representative job in Minneapolis, MN

    By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $24.40 - $33.55 Position Summary The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Sr Collection Specialist is responsible for providing overall B2B collections training to the Collections Team as needed and identified by either the Collections Supervisor and/or Credit Manager. The role will also involve account reconciliation of outstanding items/payments and other duties as assigned. Position Details Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude. Provides B2B collections training to Collections Team as needed. Provides backup support to Collections team members as needed. Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts. Performs collection activities in accordance with corporate policies and procedures. Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts. Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc. Submits invoicing through customer portals as required. Participates in monthly review of account portfolio with Credit Manager. Performs other duties as assigned. Essential Functions Strong time management skills with ability to consistently meet deadlines Strong knowledge of B2B collection techniques, practices, and regulations General knowledge of general B2B credit principles and regulations Good communication and organizational skills Displays professionalism, quality service and a “can do” attitude to both internal and external contacts Ability to build and maintain effective work relationships across functional areas Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts) Qualifications Minimum of 5 years previous and recent B2B collections experience is required. High School Diploma or GED is required; 2-year college degree or higher is preferred. Basic Excel experience is required; Intermediate Excel experience is preferred. The ideal candidate will have experience with both Salesforce and Microsoft Dynamics AX Education and Experience The position requires a minimum of five years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing. Knowledge, Skills, and Abilities: Ability to act independently. Ability to plan, organize and multi-task to complete assignments in an efficient manner. Ability to communicate professionally, both oral and written. Ability to pay attention to details and perform at a high level accuracy. Ability to work independently and with a team. Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.) Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
    $24.4-33.6 hourly Auto-Apply 46d ago
  • Billing Specialist

    SGS Consulting 4.1company rating

    Collections representative job in Eden Prairie, MN

    The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications • Verifiable High School diploma or GED is required. Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-45k yearly est. 60d+ ago
  • Collection Agent

    Diversified Adjustment Service Inc. 3.5company rating

    Collections representative job in Coon Rapids, MN

    Skills Needed: Remain calm and patient under pressure Read, write, and speak the English language Sit and type for extended periods of time Negotiate account resolution Communicate and listen effectively/efficiently Deal with conflict Be assertive without being aggressive Comply with State and Federal regulations Must have a High School Diploma or GED Must be able to pass a drug test and full background check Requirements: No Collection experience required Must be able to commute to our corporate office in Coon Rapids, MN for onsite training Flexible Scheduling: 8:00am-8:00pm Monday-Thursday | 8:00am-5:00pm Friday Paid holidays | No weekends | Full Benefits Package Compensation Package Includes: Monthly incentives and performance contests Medical, Dental, Vision and Life Insurance Health Flexible Spending Account Earned Time Off (ETO) + Paid Holidays 401(k) Savings Plan with a generous company match Paid Training $2000 sign-on bonus
    $27k-42k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Mindlance 4.6company rating

    Collections representative job in Saint Paul, MN

    Collection Specialist for our St Paul, MN location. This position will be responsible for Collection calls in a fast paced goal oriented collections department. This individual will accomplish the following: Provide customer service regarding collection issues Process customer payments via credit card or ACH Review account adjustments Resolve client discrepancies and short payments Monitor and maintain assigned accounts Additional Information Pushkaraj Hachibatti | Mindlance, Inc. | Office- ************
    $34k-41k yearly est. 15h ago
  • Collections Specialist

    Preferred Credit 3.5company rating

    Collections representative job in Saint Cloud, MN

    Must be in Central MN and have reasonable commute to St. Cloud, MN due to in-office requirements. SCHEDULE: Full-Time, Monday-Friday 9:00am-6:00pm CST and every other Saturday, 8:00am-5:00pm CST. COMPENSATION: Starting Pay $22 - $26 per hour. (The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.) WHO WILL SHINE IN THIS ROLE Are you looking for an opportunity to make a meaningful impact and build your career in a supportive, people-first environment? PCI is seeking a Collections Specialist who is empathetic, solution-oriented, and driven to help customers resolve payment concerns in a respectful and professional manner. This is an exciting opportunity to work in a values-based organization where you'll build positive customer relationships, use your negation skills, and contribute to PCI's success - all while growing a career and making a difference. WHAT YOU'LL DO Engages with customers to discuss overdue accounts and explore repayment options. Negotiates and establishes payment arrangements that support customer needs and company policies. Maintains detailed and accurate records of all interactions and agreements. Communicates via phone, email, and written correspondence to support timely collections. Collaborates with the team to monitor account status and escalate when necessary. WHAT WE'RE LOOKING FOR Must-Have Qualifications: High School diploma or GED, with at least 2 years' experience in customer service, accounts receivable, sales or a related field. Must have strong verbal communication and effective negotiation skills. Confident phone presence and ability to manage high call volumes professionally and empathetically. Nice to have, but not Required! (We'll train you!): 1+ year of collections experience. Prior experience in a call center setting. LOCATION & WORK SETTING Office Address: 628 Roosevelt Rd, St. Cloud, MN, 56301 Schedule: Full-Time, Monday-Friday 9:00am-6:00pm CST and every other Saturday 8:00am-5:00pm CST Work Setting: In-Office COMPETITIVE COMPENSATION & BENEFITS Starting Pay: $22-$26 per hour. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Additional Perks that Go the Extra Mile: Annual Discretionary Bonus Earned Safe & Sick Time (ESST) Paid Maternity & Paternity Leave Paid Time Off (PTO) & 8 Paid Holidays Donation Matching & Paid Volunteer Time 401(k) Match - 100% of your deferrals up to 5% Tuition Reimbursement & Student Loan Match Program HOW TO APPLY It only takes a couple minutes! Submit your resume on our website at preferredcredit.com/careers . EQUAL EMPLOYMENT OPPORTUNITY PCI is an equal employment opportunity employer committed to diversity, equity, & inclusion. We make hiring decisions based on qualifications, merit, and business needs. If you need assistance or an accommodation due to disability, please contact PCI HR at **********************.
    $22-26 hourly 5d ago
  • Credit and Collections Specialist

    The Unlimited 4.3company rating

    Collections representative job in Bloomington, MN

    at General Parts Group 🌟 Join Our Team as an Credit and Collections Specialist at General Parts! 🌟Looking for a career that offers challenges, growth opportunities, and the chance to make a real impact? General Parts is seeking a dynamic individual to fill the role of Credit and Collections Specialist.Why General Parts? At General Parts, we're not just a company-we're a community driven by excellence and innovation. Joining our team means joining a culture of collaboration, support, and endless possibilities for advancement. Key Responsibilities: The Credit and Collections Specialist will work closely with a portfolio of our valued customers throughout the Accounts Receivable Collections process in a business-to-business setting, ensuring payments are made within terms, and following up when payments are past due. In this role, our Credit and Collections Specialist also conducts research and reconciliations, resolves customer billing problems, and secures payment on open invoices. All while having the ability to build and maintain strong relationships with our customers. The Credit and Collections Specialist ensures fast and accurate communication through excellent customer service collecting past due monies from customer coordinating with other departments to resolve disputes. Pay: 25$+ hourly based on experience Schedule: M-F 8am-5pm in office (remote not available) Your duties will include: Build and maintain strong relationships with key customers throughout the Accounts Receivable Collections process. Engage with our valued customers via outbound phone calls and email to collect on payments owed. Perform account reconciliations as needed to ensure accounting records are aligned. Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts Achieve accounts receivable KPI's, including daily call volume, and accounts receivable percent over 60 days. Understands and communicates the account receivables collections policy. Effectively resolves issues in a positive, professional manner. Communicate effectively in a prompt courteous and customer-oriented manner Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed Analysis of any changes in payment patterns and recommend customers for credit evaluation. Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off Ensures accurate customer files and customer billing information is up to date Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes Other duties as assigned. Qualifications 2+ years of experience as a Credit Analyst, Accounts Receivable/Collections Specialist, or related field. You are detail-oriented, have a passion for customer service and strong interpersonal skills You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business. You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment. Experience in handling a large volume, small dollar portfolio Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions You are self-motivated, customer-centric, and highly organized. Experience reconciling AR accounts a plus. Experience training, mentoring other team members a plus. Ability to handle confidential or sensitive information with discretion Microsoft office: Excel and Word Experience with Davisware Global Edge is a plus Must pass a pre-employment drug screen and criminal background check. Join Us Today! If you're ready to take the next step in your career and join a team dedicated to success, apply now for the Credit and Collections Specialist position at General Parts! Together, let's build a future filled with growth, innovation, and opportunity. General Parts Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to Elevate Your Career? Apply Now!
    $43k-59k yearly est. Auto-Apply 60d+ ago
  • COLLECTOR

    Messerli & Kramer P.A 4.1company rating

    Collections representative job in Minneapolis, MN

    Job DescriptionDescription: ***$1,000 Sign-on Bonus After Successfully Completing 90 Days*** ***NO WEEKENDS*** ***Veterans Strongly Encourage to Apply*** ***$600 Monthly Bonus Guarantee while on Training Ramp Up Plan (approximately first 6-12 months)*** After Training Ramp Up ***Our Average Collectors earn between $1,200-$2,400 in monthly bonuses*** ***Our High Performing Collectors earn between $3,000-$6,000 or more in monthly bonuses*** Summary: Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for a full-time Collector to join our team in Plymouth, MN. This position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly. Looking for individuals driven to meet and exceed goals to maximize their bonus potential. Essential Functions and Duties: Communicating with Consumers via phone Basic skiptracing Negotiating repayment of debts according to firm/client standards Maintaining a professional demeanor and supporting a positive Consumer Experience in all interactions Accurately enter data into database & tracking system Review consumer files, keeping confidentiality at the highest level Benefits & Perks Include: Medical, Dental, & Vision Insurance HSA & FSA Accounts 401K, with 4% company contribution (after 1 year of service) Paid time off (17 days per year) Paid holidays off (7 days per year + a floating holiday) Company Paid Life Insurance Employee Assistance Program Building amenities include: Free parking, onsite restaurant, & onsite free gym Hybrid Remote Schedule Potential (up to 2 days per week) after successfully completing 90 Days of Employment & Meeting Eligibility Criteria Collections Bonus: Collectors are eligible for a monthly bonus based off their performance metrics. Collectors must work a full calendar month following the two (2) weeks in training to be eligible. Bonuses are paid on the second pay period of the following month. Requirements: Required Education & Experience: High School Diploma/GED 1-3 years of collections experience, call center experience (telemarketing or customer service), sales, retail, or other related experience preferred, but not required Competencies: Excellent communication and people skills Organized, self-motivated, and goal-oriented Ability to manage stressful situations while maintaining composure Ability to be confident and engaging as well as polite and compassionate Attention to detail and ability to reason and think quickly when negotiating Working knowledge of MS Office Bilingual (English/Spanish) is a plus, but not required Work Environment and Physical Demands: This role operates in a professional office setting, routinely working with standard office equipment. Generally, due to the nature of this office position, the person in this role would be required to talk and hear, sit or stand for long period of time, and use their hands and fingers, to handle and feel. Occasionally required to walk, reach with arms and hand, climb or balance, and to stoop, kneel, or crouch. Regularly required to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and to meet job requirements. All applicants must pass a criminal background and drug screening before commencing employment with Messerli & Kramer, P.A. Wage Disclaimer: The starting wage for this position is $19.00/hour. The wage range for this position is $19.00/hour to $24.00/hour + monthly bonuses. About Us: Messerli Kramer is a leading law firm in the Twin Cities founded in 1965 with locations in Minneapolis, St. Paul and Plymouth, Minnesota. We have a well-earned reputation within the business community of providing sound, reasoned and comprehensive legal advice. Our professionals take the time to listen and understand their legal issues within the larger framework of their business as a whole. Known for our dedication and responsiveness, our attorneys and staff are focused on finding pragmatic solutions and producing remarkable results for our clients. Messerli Kramer serves individuals and businesses through three unique, yet complementary, divisions. We represent a variety of clients-from large corporations, banks and closely-held businesses-to individuals seeking divorce and family law or estate planning services. Our clients trust us to help them navigate the myriad of legal issues that confront them in their business and personal lives.
    $19 hourly 7d ago
  • Collections Specialist I - Phlebotomist

    Memorial Blood Centers

    Collections representative job in Saint Paul, MN

    Responsibilities This position involves donor screening, customer service, and whole blood collection. All protocols are clearly documented and taught using inclusive and recurring training sessions. A phlebotomist in this position might work at a fixed donor center location or at various community sites via mobile blood drives and will work with a variety of donors each shift. Schedule: Variable schedule. Monday - Friday with rotating weekends. Hours between 6am - 8:30pm. Location: To support area blood drives and donor centers around the Twin Cities (training at the St. Paul center). Job Responsibilities: Assess and document vitals of presenting donors to determine eligibility. Perform blood collection (phlebotomy) in accordance with applicable policies and safety procedures. Provide excellent customer service and pre/post donation care as needed. Assist with the setup of community blood drives including the safe loading/unloading of mobile units. Perform cleaning tasks, including equipment cleaning. Ensure accuracy, acceptability, and completeness of documentation to prevent loss of units. Attend and participate in staff meetings and trainings. The hourly rate for this position is $19.53 - $21.03/hr. (including applicable shift differentials) IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution. Qualifications * High school diploma or equivalent * Valid driver's license required * Local travel. Must have reliable transportation to and from work assignments * Ability to stand for long periods and lift and/or move up to 40 pounds * Willingness to work a variety of shifts * Preferred: Specialized training beyond high school such as phlebotomy, nursing assistant, medial assistant, EMT or one year of college coursework Overview Founded in 1948, Memorial Blood Centers have served Minnesota and Wisconsin for more than 75 years, delivering more than 125,000 lifesaving blood products annually to 50+ hospitals, EMS and healthcare partners. MBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. MBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit mbc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.
    $19.5-21 hourly Auto-Apply 10d ago
  • Relief CSR Driver

    Ameripride Services 4.3company rating

    Collections representative job in Saint Cloud, MN

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
    $34k-41k yearly est. 2d ago
  • Collections Specialist (Spanish Bilingual)

    Preferred Credit 3.5company rating

    Collections representative job in Saint Cloud, MN

    Must be in Central MN and have reasonable commute to St. Cloud, MN due to in-office requirements. SCHEDULE: Full-Time, Monday-Friday 7:00am-4:00pm CST and every other Saturday, 8:00am-5:00pm CST. COMPENSATION: Starting Pay $22 - $26 per hour. (The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.) WHO WILL SHINE IN THIS ROLE Are you looking for an opportunity to make a meaningful impact and build your career in a supportive, people-first environment? PCI is seeking a Bilingual Collections Specialist who is empathetic, solution-oriented, and driven to help customers resolve payment concerns in a respectful and professional manner. This is an exciting opportunity to work in a values-based organization where you'll build positive customer relationships, use your negation skills, and contribute to PCI's success - all while growing a career and making a difference. WHAT YOU'LL DO Engages with customers to discuss overdue accounts and explore repayment options. Negotiates and establishes payment arrangements that support customer needs and company policies. Maintains detailed and accurate records of all interactions and agreements. Communicates via phone, email, and written correspondence to support timely collections. Collaborates with the team to monitor account status and escalate when necessary. WHAT WE'RE LOOKING FOR Must-Have Qualifications: High School diploma or GED, with at least 2 years' experience in customer service, accounts receivable, sales or a related field. Bilingual fluency in Spanish and English, with strong verbal communication and effective negotiation skills. Confident phone presence and ability to manage high call volumes professionally and empathetically. Nice to have, but not Required! (We'll train you!): 1+ year of collections experience. Prior experience in a call center setting. LOCATION & WORK SETTING Office Address: 628 Roosevelt Rd, St. Cloud, MN, 56301 Schedule: Full-Time, Monday-Friday 7:00am-4:00pm CST and every other Saturday 8:00am-5:00pm CST Work Setting: In-Office COMPETITIVE COMPENSATION & BENEFITS Starting Pay: $22-$26 per hour. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Bilingual Pay: Earn an additional $2.00 per hour for Spanish Fluency! Additional Perks that Go the Extra Mile: Annual Discretionary Bonus Earned Safe & Sick Time (ESST) Paid Maternity & Paternity Leave Paid Time Off (PTO) & 8 Paid Holidays Donation Matching & Paid Volunteer Time 401(k) Match - 100% of your deferrals up to 5% Tuition Reimbursement & Student Loan Match Program HOW TO APPLY It only takes a couple minutes! Submit your resume on our website at preferredcredit.com/careers . EQUAL EMPLOYMENT OPPORTUNITY PCI is an equal employment opportunity employer committed to diversity, equity, & inclusion. We make hiring decisions based on qualifications, merit, and business needs. If you need assistance or an accommodation due to disability, please contact PCI HR at **********************.
    $22-26 hourly 13d ago
  • Collections Specialist

    Research & Diagnostic Systems

    Collections representative job in Minneapolis, MN

    By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. osition Summary The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Collection Specialist is also responsible for new customer credit approval up to a maximum of $10,000, approval of pending orders being held due to credit hold or credit limit issues, account reconciliation of outstanding items/payments, and other duties as assigned. Position Details Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude. Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts. Performs collection activities in accordance with corporate policies and procedures. Processes new customer credit applications and approves new accounts up to a maximum credit limit of $10,000. Reviews current order holds for release or additional action(s) required by Customer and/or Company to promote order release. Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts. Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc. Submits invoicing through customer portals as required. Completes monthly reporting of past due accounts as identified by Credit Manager. Participates in monthly review of account portfolio with Credit Manager. Performs other duties as assigned. Essential Functions Strong time management skills with ability to consistently meet deadlines Strong knowledge of B2B collection techniques, practices, and regulations General knowledge of general B2B credit principles and regulations Good communication and organizational skills Displays professionalism, quality service and a “can do” attitude to both internal and external contacts Ability to build and maintain effective work relationships across functional areas Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts) Qualifications Minimum of 2 years previous and recent B2B collections experience is required. High School Diploma or GED is required; 2-year college degree or higher is preferred. Basic Excel experience is required; Intermediate Excel experience is preferred. Education and Experience The position requires a minimum of two years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing. Knowledge, Skills, and Abilities: Ability to act independently. Ability to plan, organize and multi-task to complete assignments in an efficient manner. Ability to communicate professionally, both oral and written. Ability to pay attention to details and perform at a high level accuracy. Ability to work independently and with a team. Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.) Why Join Bio-Techne: We offer competitive wages along with extensive benefits for employees and their families. We invest in our employees' financial futures through retirement programs and an employee stock purchase plan. We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more. We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
    $31k-42k yearly est. Auto-Apply 60d+ ago

Learn more about collections representative jobs

How much does a collections representative earn in Monticello, MN?

The average collections representative in Monticello, MN earns between $26,000 and $41,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.

Average collections representative salary in Monticello, MN

$33,000
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