Collections representative jobs in Thornton, CO - 672 jobs
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Customer Service Rep
Armstrong Flooring 4.3
Collections representative job in Denver, CO
BENEFITS: Medical, Dental, Vision, 401K
Shift: 7:30a-4:30p Monday-Friday
Pay: $23-25/hour
AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures.
JOB DUTIES:
Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process.
Maintain professional appearance and attitude at all times.
Answer phones and greet clients as they enter the customer service area.
Follow-up on orders that are on backorders and processing customer orders accurately.
Use DANCIK to look up pricing, customer information, delivery dates, and process orders.
Call customers to communicate on order status and ETA's.
Liaison with outside sales reps. and managers.
Organize and maintain the contractor area.
Ensure all customers receive excellent customer service.
Solve customer problems with a sense of urgency and accuracy.
Communicate with the warehouse department regarding order status in staged areas.
Schedule delivery and reminder calls to customers.
Complete projects or assignments as delegated by the supervisor.
Back up to other positions within the department when needed.
Maintain positive communication skills and process customer orders accurately.
Maintain an organized and efficient work area.
Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers).
Scan all paperwork correctly (PO's, confirmations, POD's).
Other duties as assigned.
JOB QUALIFICATIONS:
Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products.
Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers.
Self-driven with a high level of energy and enthusiasm.
Excellent relationship selling/customer focused sales abilities.
Solution oriented with exceptional follow through.
Good basic math skills, (including ability to take accurate measurements)
Proficient with Windows based computer applications.
Ability to perform well in a detail oriented, fast paced environment.
PHYSICAL DEMANDS:
You will be expected to sit for long periods of time frequently.
Frequently spending extended periods of time on the phone with customers.
Occasional lifting up to 50 lbs may be required.
MENTAL DEMANDS:
Think analytically
Make decisions
Develop options and implement solutions
Work with a team
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Attention to detail
Communicate effectively
Multitask in a fast-paced environment
Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong Flooring, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce Contract, Hartco Contract, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
$23-25 hourly 1d ago
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Customer Services for introverts - No Nights or Weekends
Alpine Maids
Collections representative job in Denver, CO
Saturdays, Sundays, and evenings are always off!
Are you looking for a job that:
You get to develop long lasting relationships with caring clients
Is a physical job where you are moving all-day
Provides regular daytime hours
Independent and transparent work environment
Never go home wondering what you accomplished--you can see your work when you are done
We'd LOVE for you to join our team! We pride ourselves in being a work environment where we really like each other. Where you can work independently, but still be part of a team. We take being a team very seriously.
Now, it's not all fun and games. We do guard our culture very closely. We look for people who fit our culture because a communicative work environment is the most important component of what we stand for. We also look for people who have immense pride in their work and truly care for everybody we interact with.
12 REASONS TO WORK FOR ALPINE MAIDS
$21.50 - $26 per hour PLUS 100% of TIPS
Regular weekday hours no night no weekends!
Up to 14 days of paid vacation per year
Weekly paychecks
Real health insurance
Dental & Vision coverage
Fully vested 401k w/ match
Water World corporate discounts
Training at full pay & fuel reimbursement ($0.70/mile!)
Consistent customer satisfaction cash bonuses with no cap on earnings
Full-time positions are available. Must be available 8:30am - 5:30pm.
This is a W2 employee position. We provide supplies and training, pay payroll taxes, and do standard things that an established company should do.
Some past roles our successful technicians have had:
Food Service
CNA
Office Admin
Retail
House Cleaning
Maid
Residential Cleaner
Housekeeper
Housekeeping
Cleaner
Home Cleaning
Yes, we clean the house, but we also:
Play with the pups!
Arrange stuffed animals in funny scenes on a child's bed (kids LOVE US!)
Sanitize the homes of cancer patients so they can rest and get healthy!
Leave cute notes to brighten our client's day (grown-ups love us too!)
We are currently hiring for 2 full-time, 8:30-5:30 M-F positions. You need to have a reliable vehicle to use daily for work and a squeaky clean background! We provide all training, all products, and equipment needed to do your job safely and effectively - you provide your transportation and a desire to help people!
$21.5-26 hourly 1d ago
Customer Service Rep
AHF 4.1
Collections representative job in Denver, CO
BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures.
JOB DUTIES:
Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process.
Maintain professional appearance and attitude at all times.
Answer phones and greet clients as they enter the customer service area.
Follow-up on orders that are on backorders and processing customer orders accurately.
Use DANCIK to look up pricing, customer information, delivery dates, and process orders.
Call customers to communicate on order status and ETA's.
Liaison with outside sales reps. and managers.
Organize and maintain the contractor area.
Ensure all customers receive excellent customer service.
Solve customer problems with a sense of urgency and accuracy.
Communicate with the warehouse department regarding order status in staged areas.
Schedule delivery and reminder calls to customers.
Complete projects or assignments as delegated by the supervisor.
Back up to other positions within the department when needed.
Maintain positive communication skills and process customer orders accurately.
Maintain an organized and efficient work area.
Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers).
Scan all paperwork correctly (PO's, confirmations, POD's).
Other duties as assigned.
JOB QUALIFICATIONS:
Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products.
Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers.
Self-driven with a high level of energy and enthusiasm.
Excellent relationship selling/customer focused sales abilities.
Solution oriented with exceptional follow through.
Good basic math skills, (including ability to take accurate measurements)
Proficient with Windows based computer applications.
Ability to perform well in a detail oriented, fast paced environment.
PHYSICAL DEMANDS:
You will be expected to sit for long periods of time frequently.
Frequently spending extended periods of time on the phone with customers.
Occasional lifting up to 50 lbs may be required.
MENTAL DEMANDS:
Think analytically
Make decisions
Develop options and implement solutions
Work with a team
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Attention to detail
Communicate effectively
Multitask in a fast-paced environment
Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong FlooringTM, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce ContractTM, Hartco ContractTM, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$23-25 hourly 1d ago
Customer Service Representative - State Farm Agent Team Member
April Welch-State Farm Agent
Collections representative job in Denver, CO
Benefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR OFFICE:
April has been proudly serving the community as a State Farm agent since 2002, bringing over two decades of experience and leadership to the business. Our close-knit team of ten operates across two offices and is built on shared values like growth, connection, and integrity. We foster a supportive, people-first culture where genuine relationships and a commitment to doing what's right are at the center of everything we do.
We believe in creating an environment where team members feel valued, supported, and inspired to grow-both personally and professionally. Here's what we offer:
PTO and benefits available after just 90 days
Employer-matched 401(k)
Health insurance with 50% employer contribution
12 BetterHelp sessions per year for mental wellness
Quarterly team-building events and an annual holiday party
Snacks on-site to keep you fueled
Continuous professional development opportunities
If you're someone who thrives in a collaborative environment, values honest and compassionate service, and wants to make a meaningful impact-this is a place where you can truly grow.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with April Welch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
$29k-37k yearly est. 1d ago
Billing Clerk Mike Shaw Subaru
Asbury Automotive Group 4.0
Collections representative job in Denver, CO
Compensation: $22-$25 based on experience within the automotive industry. Apply now! Pay and Recognition: Weekly pay Paid holidays & paid time off Paid training Stock Awards(select management and front-line team member's eligible!) Insurance / Retire Billing Clerk, Accounting Manager, Billing, Clerk
$22-25 hourly 1d ago
Customer Service Representative
American Leak Detection, Inc. 3.8
Collections representative job in Denver, CO
Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General wor Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction
$29k-37k yearly est. 1d ago
Customer Service Representative
Patient's Choice Medical
Collections representative job in Denver, CO
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-37k yearly est. 1d ago
Account Specialist
Johns Manville 4.7
Collections representative job in Littleton, CO
The Account Specialist manages customer orders from inquiry to paid invoice, resolves errors in shipping and pricing as well as researching and resolving customer complaints and order issues. Specialists partner with Account Management, internal plant, sales, and transportation groups to maximize the sales and profitability of the customer base by offering World Class Customer Service within the business Group. The Account Specialist works with sales as needed to assist in administration of marketing and sales programs.
Your Day-to-Day:
Order Entry Order Management, ensuring all information is accurate to ensure perfect order delivery
Insulation Systems Proactively communicate daily with internal and external customers
Manage credits, debits, and deductions. Specialist has some authorization to resolve customer issues complaints
Complete courtesy calls to external customers to ensure world class customer service, and proactively fill partial truck orders
Manage and maintain spreadsheets reports
Assist in training new employees and cross training across all Insulation Systems channels
Handle basic product information calls from downstream customers
What You Bring to the Team:
High School diploma with a minimum of 5 years customer service experience OR
4-year college degree preferred
Solid interpersonal, verbal, and written communications skills
Basic analytical decision making and ability to think through complex issues
Proficient in Microsoft Word, Excel, Outlook Basic
Basic knowledge of SAP or ERP systems
Basic knowledge of Accounts Receivable concepts for deduction resolution
Solid attention to detail
Solid organizational and prioritization skills
Solid ability to multitask.
Solid ability to work in a team environment as well as independently with limited supervision
Ability to develop product knowledge Basic
Basic problem resolution and negotiation skills
Solid listening skills
Solid relationship building skills with internal and external customers
Minimal travel required 0 to 10 days per year
May be required to lift, carry, push, or pull up to and including 25 pounds
Work environment is typical of an office environment
$48k-57k yearly est. 1d ago
Licensed Branch Customer Service and Sales Rep - Westminster, CO
The Auto Club Group 4.2
Collections representative job in Westminster, CO
Why Choose a Career with the AAA The Auto Club Group (ACG)
* Established brand that has been around for over 100 years. Our members know and trust us!
* Branch Offices house travel, membership, insurance sales and support employees
* You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Licensed Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
* Other Branch positions - Field Insurance Sales Agent, Travel Agent or
* Other Departments such as:
* Call Centers (ERS, Sales and Service, etc.)
* Automotive Services
* Claims
* Underwriting and more
A DAY IN THE LIFE of a Licensed Customer Service Representative
The Auto Club Group is seeking Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
* Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products
* Generates leads, update members on travel and insurance specials, and provides travel information
* Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer
* Responds to customer inquiries and refers to agent when appropriate
* Provides a high level of administrative support to Travel and Insurance Agents during peak periods
* Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel
* Conducts outbound promotional calls for insurance and /or travel products
* Participates in a team environment to promote customer satisfaction and consistent service following the customer service model
* Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary
* Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities
* Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Licensed Customer Service Representatives earn a competitive hourly wage of $23.00 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
* Medical, dental and vision benefits
* 401k Match
* Paid parental leave and adoption assistance
* Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
* Paid volunteer day annually
* Tuition assistance program, professional certification reimbursement program and other professional development opportunities
* AAA Membership
* Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
* Active State Property & Casualty License or ability to attain within 90 days of start date
Education:
* High School Diploma or equivalent
Work Experience:
* Providing a high level of customer-focused service
* Servicing insurance policies and processing applications, renewals and amendments, and taking payments
* Responding to billing and coverage questions
* Promoting sale of insurance products and/or travel and membership products
* Outbound promotional calls for insurance and/or travel
* Computer software applications (Word, Excel, etc.) and Web based operations
Successful candidates will possess:
* Insurance and travel terminology
* General insurance and/or travel regulations
* Underwriting procedures
* Sales regulatory and compliance guidelines
* Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and/or Insurance Systems (e.g. PPS, POS, IMS, IPM) and/or membership systems
* Communicate effectively (verbal and written) with others in a work environment
* Perform mathematical calculations to accurately perform monetary transactions
* Work effectively in a Team environment
* Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
* Work irregular hours including holidays and weekends (may include community events)
* Work under pressure in a high volume, fast paced customer service environment
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$23 hourly 4d ago
Bilingual Collection Specialist
Cornerstone Capital Bank 3.3
Collections representative job in Englewood, CO
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
The Bilingual Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are educated regarding all hardship assistance options offered.
Compensation: $22-27/hr + bonus
Location: Onsite in Englewood, CO
Hours: Mon-Fri, 7am-4pm mst
Key Responsibilities:
Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due
Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies
Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate
Manage inbound and outbound calling queues via automated calling system
Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience
Perform other job-duty related issues as assigned
What you'll need to be successful:
High School Diploma, GED, or equivalent experience
Minimum 2 years of experience in mortgage servicing
Minimum 2 years of experience in a Collections environment
Bi-lingual required
Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills
Solid analytical skills with the ability to exercise prudent judgment
Exceptional organization and time management a must
Comfortable being a team player
Strong interpersonal skills in addition to verbal/written communication
Ability to work through stressful situations professionally and respectfully
Attention to detail
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$22-27 hourly 2d ago
Bi-Lingual Customer Success Representative
Yield Solutions Group Inc.
Collections representative job in Centennial, CO
Bi-Lingual Customer Success Representative
Company:
Yield Solutions Group is a premier US provider of aggregated lender auto-refinancing through our consumer engagement entity, RefiJet. YSG & RefiJet provides a comprehensive, full-service process that assists consumers in identifying and obtaining the best refinance loan for which they qualify
We are a fast-growing financial services company which has quickly achieved a leadership position in its industry and is regularly recognized as an innovator in its space and are consistently named as Lending Trees #1 automotive finance source.
We are based in Centennial, Colorado with professional offices just 20 minutes from downtown Denver
Job Summary
We are seeking experienced Bi-Lingual Customer Success Representatives. You will be responsible for assisting with customer inquiries and complaints. Inform customers on their current loan status, product and advise of next steps needed to fund their loan. Will assist the Contact Center in providing excellent service levels in order to provide customer satisfaction.
This is an opportunity to work with a fast-moving vibrant company in a true team environment, that is fast paced, energetic truly collaborative, highly ethical and fun.
Key Responsibilities
Handle inbound call flow in an efficient and professional manner
Proper inbound service levels, according to company standards
Handle e-mail and chat inquiries in a professional manner
Transfer call to the appropriate staff when needed.
Apply proper phone and written etiquette in order to resolve customer inquiries
Active listening and learning skills
Provide creative and innovative thinking
Troubleshoot customer issues and ensure a firm resolution
Handle issues in the best interest of both the company and customer
Assist in providing customers with a sold understanding of the loan process
Assist in providing admin support, walking applicants through their documents and collecting lender stipulations when needed
Assist in handling and completing deals with no product
Handle all other duties as assigned by management.
Skills and Knowledge
Must speak both Spanish AND English
Strong communication skills
Great work ethic
Understanding of financial terminology and financial instruments
Tenacity
Ability to multi-task
Friendly personality
Computer proficiency
Must be able to type 40 wpm
Ability to quickly absorb product knowledge and sales processes
Fluent in Spanish would be an advantage
Experience:
One-year customer service-related experience. Present strong communication and negotiation skills. Must be able to respond to inquiries both orally and through written communication. Possess a strong knowledge of company policies and procedures.
Financial Services or Insurance experience
Outgoing customer services/sales experience
Outbound Call Center Sales experience
What we offer:
Full training in the sales process and products
Great Benefit package including:
Full-Time Base plus Monthly Bonus
Health, Dental and Vision Insurance
Life Insurance
Paid Time Off
401(k) Plan
True potential for advancement, we always endeavor to promote from within.
Company
Based in the Denver Tech Center, Yield Solutions Group/RefiJet is dedicated to providing exceptional finance solutions through transparency, security and education. Our vision is to deliver the most innovative experience through focus on service, technology, our corporate culture and core values. These core values drive our every decision:
Integrity
Respect
Accountability
Compliance
Collaboration
Passion
Appreciation
Compensation details: 21-22 Hourly Wage
PI02ebd29f27b6-31181-39450590
$35k-54k yearly est. 7d ago
Billing Coordinator
Polsinelli 4.8
Collections representative job in Denver, CO
At Polsinelli,
What a Law Firm Should Be
is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so that they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you!
Polsinelli PC, has an immediate opening for a Billing Coordinator in our Denver, Kansas City, St. Louis (Clayton), or Dallas office. The ideal candidate will have 3+ years billing experience in a professional services industry, be able to work in a fast paced, high-volume environment, and be able to adjust as needed to the Firm's continually growing needs.
CORE RESPONSIBILITIES
Prepare, print, and distribute prebills according to firm standards
Revise prebills as directed; carefully execute complex adjustments in an accurate and timely manner
Prepare and distribute invoices as instructed
Coordinate with ebilling department to resolve rejections for ebilled invoices
Respond to client and attorney billing inquiries promptly and completely; maintain highest level of customer service
Identify and resolve billing inaccuracies
Regularly participate in meetings with billing attorneys as assigned
Proficient in 3E, Proforma Tracker, InTapp Time, Microsoft Word, and Microsoft Excel
Seek opportunities for growth, offer assistance with special projects
Suggest improvements for billing process and systems procedures
Other duties as assigned
EDUCATION AND EXPERIENCE
Two-year degree preferred or related work experience of at least 3 years
Professional services firm experience preferred
Excellent written and verbal communication skills
Ability to work effectively with all levels of management and staff
Strong organizational and time management skills
Highest standards of honesty and integrity
Proficient in Microsoft Office applications
Elite Enterprise/3E and BillBlast experience a plus
#LI-Hybrid
The budgeted salary range for this position is $65,000 - $90,000, commensurate with experience and based on office location.
As part of full-time employment associated with this position, Polsinelli PC offers the following benefits: Paid time off, sick time off, a referral program, medical insurance and benefits, dental insurance, vision insurance, life insurance, AD&D insurance, ID Theft insurance, long-term disability benefits, short-term disability benefits, Parking/Transit reimbursement (varies depending on location), 401(k) benefits, and employee assistance benefits.
Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
$65k-90k yearly 60d+ ago
Billing Coordinator Denver
Direct Counsel
Collections representative job in Aurora, CO
Job DescriptionBilling Coordinator (3 Openings) - Denver, Kansas City, St. Louis (Clayton), or Dallas | Hybrid
Direct Counsel is representing an Am Law 100 firm seeking three Billing Coordinators to join its growing finance team. These positions are open in the firm's Denver, Kansas City, St. Louis (Clayton), and Dallas offices, offering a hybrid work schedule. The firm is expanding its department following internal restructuring and is seeking detail-oriented, high-performing professionals with strong legal billing experience in a large law firm environment.
Position Overview
The Billing Coordinator will be responsible for managing high-volume billing processes for a designated group of attorneys, handling approximately 700-1,000 prebills per billing cycle and supporting 25-30 billing attorneys. This role requires precision, professionalism, and a commitment to accuracy and timeliness in all aspects of the billing cycle.
Key Responsibilities
Prepare, edit, and finalize monthly prebills and invoices in compliance with client billing guidelines.
Coordinate with attorneys and administrative staff to ensure accurate time entry and prompt billing.
Submit electronic invoices through various e-billing platforms and monitor approvals.
Research and resolve billing discrepancies, ensuring adherence to firm and client requirements.
Collaborate with the finance team to streamline billing workflows and improve efficiency.
Maintain detailed billing records and produce periodic reports as needed.
Qualifications
Minimum 3 years of legal billing experience in a large law firm setting is required.
Experience supporting 25-30 attorneys and managing 700-1,000 prebills per billing cycle.
Proficiency with Elite 3E, Aderant, or similar legal billing software.
Strong attention to detail, organization, and accuracy in a fast-paced, deadline-driven environment.
Excellent communication and problem-solving skills.
Demonstrated longevity in previous roles - the firm values candidates seeking long-term career stability.
Compensation & Benefits
Salary Range: $60,000 - $90,000 (higher end for top performers).
Competitive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid time off, and hybrid work flexibility.
$60k-90k yearly 26d ago
Billing Specialist
Hall & Evans 3.9
Collections representative job in Denver, CO
Hall & Evans, LLC, one of Denver's most established defense law firms, is seeking a highly motivated Legal Billing Specialist to add to the firm's Accounting Department. This role will play a crucial role in accurately and efficiently managing billing activities for our clients. The ideal candidate is a proactive problem solver who takes ownership of billing challenges, drives resolutions, and continuously seeks ways to improve billing accuracy. This role requires strong understanding of billing procedures, excellent communication skills, and a high level of proficiency in legal billing tools. This is a fast-paced environment with frequent interaction with attorneys, professional staff, and insurance carriers. Success in this role will require excellent communication skills and the ability to manage multiple priorities in a high-volume setting.
Requirements
Primary Responsibilities & Skills
Billing Review & Compliance: Review draft invoices for accuracy, completeness, and compliance with client and carrier billing guidelines, identify and correct errors, inconsistencies, and guideline violations prior to submission. Identify recurring billing issues and propose process improvements to reduce rejection rates and appeal success. Ensure proper use of timekeeper rates, task codes, budgets, and follow all client requirements.
E-Billing, Appeals, & Adjustments: Submit invoices through third-party e-billing platforms and monitor invoice status through final approval. Initiate, manage, and track e-billing appeals with attorneys and insurance carriers. Analyze carrier reductions, rejections, and guideline violations to determine corrective action. Work all billing adjustments through final resolutions to maximize recoverable revenue.
Communication & Collaboration: Serve as primary point of contact for attorneys, paralegals, and legal assistants regarding billing inquiries and discrepancies. Communicate professionally with attorneys and professional staff of varying styles to resolve billing issues efficiently. Communicate with insurance carriers and e-billing vendor support teams to resolve technical or guideline related issues.
Documentation: Maintain organized billing records, including submission of rates, budgets, e-billing appeals, and client correspondence.
Client Relationships: Build and maintain positive relationships with clients by providing excellent customer service and addressing b
illing-related concerns professionally.
Software: Utilize legal billing software and systems proficiently to perform billing tasks efficiently and accurately. Work extensively with various third-party e-billing vendors including but not limited to Bottomline, Legal eXchange, CounselLink, TyMetrix, Legal Tracker, Legal Solutions Suite, Collaborati, and Quovant. Proficiency in Microsoft Office (Outlook, Excel, Adobe, and Word; MS Office 365 preferred.
Job Qualifications
2-3 years of hands-on billing experience, preferably in a law firm or professional services setting
Strong organizational skills and an ability to manage multiple responsibilities simultaneously with attention to detail and commitment to accuracy
Proactive, motivated, and adaptable-able to quickly learn new systems and processes. Able to work overtime when necessary
Why Hall & Evans?
Competitive salary and benefits package
A collaborative, supportive work environment
Opportunities for professional growth and development
Gain valuable exposure to the legal profession in a well-established firm
The hiring range for this position is $60,000 to $70,000 annually.
This position will be posted until January 25, 2026.
How to Apply
Please go to ***************** and select the careers tab. Then follow the application process. To be considered, you must complete an online employment application along with submitting your resume and a writing sample.
Hall & Evans, LLC provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$60k-70k yearly 28d ago
Billing Clerk/Specialist (Administrative Support)
Publication Printers Corporation 3.8
Collections representative job in Denver, CO
Full-time Description
Essential Job Functions:
Organizes all job related documentation for billing analysis.
Responsible for notifying the Account Manager Director of all paperwork discrepancies related to invoicing the job and linked specifically to the Account Management department.
Analyzes Monarch System Job report and billing worksheets generated in Electronic Prepress (EPP) for chargeable items to be included on final invoices.
Creates invoices and credit memos using Monarch invoicing system.
Makes determination of sales tax status of each invoice and bills accordingly.
Ensures customer invoices that come off the computer are correct before mailing.
Works with sales personnel on any billing problems that may arise.
Utilizing the daily credit list, assigns priority to the preparation of invoices of all jobs marked COD or Urgent Billing so that accurate collection can be made at the time of delivery.
Works on periodic special projects or studies as assigned by supervisor.
Performs other duties as requested.
Requirements
Desired Competencies/Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General knowledge and understanding of company billing and manufacturing policy and procedure. Knowledge of sales tax applications.
Ability to work with other people.
Honest and forthright person with the ability to communicate clearly with fellow employees and customers.
Ability to handle confidential information with discretion.
Must act and perform duties without supervision. Must be a self-starter.
Must have good attention to detail.
Education and/or Experience: High school diploma with some formal accounting experience or formal accounting training. Knowledge of the technicalities of the printing process essential. Degree in Accounting or Printing Management plus technical experience within the printing industry preferable.
Language Skills: Must be able to read, write and understand English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Computer Skills: Office Position Computer (PC) and software skills required.
Physical Demands: The physical demands are typical for an office setting. Must be able to lift up to 20 pounds.
Salary Description $27.00-$30.00
$34k-42k yearly est. 60d+ ago
Collections Representative
Sunrise Innovation && Ventures
Collections representative job in Denver, CO
Responsible for all activities associated with the collection of receivables within established corporate guidelines by performing the following duties: • Monitors accounts receivable summary for delinquency through related reports on a regular basis.
• Initiates appropriate collection activity via past due notices, telephone, correspondence and collection agency efforts.
• Negotiates payment terms with customers in accordance with established guidelines to minimize collection agency potential.
• Receives and posts payments, and notifies concerned parties of payments received.
• Notifies customers of non-sufficient fund checks, arranges for an alternative method of payment and assesses charges to account.
• Receives and responds to collection related inquiries in a prompt manner.
• Creates and maintains proper response letters on computer for various incoming correspondence.
• Performs other related duties as assigned.
Job Requirements
Education/Experience:
High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
Skills:
Oral Communication Skills
Written Communication Skills
Reading Skills
Customer Relations
Customer Service
Diplomacy
Professionalism
Filing
Math Aptitude
Organization
Time Management
Computer Literacy
$33k-42k yearly est. 60d+ ago
Sr. Collections Specialist
Red Bull 3.7
Collections representative job in Denver, CO
KEY RESPONSIBILITIES Takes leadership when coverage is needed. Ensures policy compliance and demonstrates proper methods and practices. Administers qualification and proficiency training. Assists collectors with difficult or complex accounts and situations.
System Processing documentation
Compiles account data; prepares and analyzes monthly activity reports.
Researches and reconciles at-risk accounts and recommends the most efficient and cost-effective approach.
Develops and delivers meeting presentations.
Maintains accurate and up-to-date customer accounts receivable that are at risk.
Reconciles monthly customer statements and credits.
Identifies credit risk accounts requiring more aggressive collections efforts.
Regularly contacts customers to follow up on account status and past due balances, tracks communication.
Prepares account summaries and statements; delivers in the preferred format and method.
Provides invoices to customers as required or requested.
Identifies field process issues that may delay payment and report occurrences to management.
Ensures customers are complying with credit and payment terms.
Contacts the sales office for delivery documents if not electronically available or as needed.
Other relevant duties.
Qualifications
EXPERIENCE, KNOWLEDGE, & EDUCATION (IF APPLICABLE) REQUIRED
Qualified candidates will have an associate degree or 4 years' industry related experience.
Direct Store Delivery or Route Accounting and CPG experience is a plus.
Experience with route accounting systems, including daily balancing, and database management.
Accounts Receivable, accounting and/or bookkeeping experience is strongly preferred.
Knowledge of route accounting payment/invoicing functions.
Knowledge of route accounting AR reporting capabilities.
Knowledge of collections, including negotiations and other options to secure payment.
Advanced problem-solving skills.
Excellent communication skills.
Ability to work in a fast-paced environment and navigate change.
Computer literate, including Excel, Word, and PowerPoint; Access.
Self-directed; requires limited oversight
Act as a trusted business advisor to peers and other stakeholders
High Radius collection tool experience, highly preferred.
S4 Hanna, highly preferred
Additional Information
The base salary range for this position is $65,000 to $78,000 + cash incentives
Actual salary offer may vary based on work experience.
The base pay range is subject to change and may be modified in the future.
Our current Benefits include:
Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location).
Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.
$65k-78k yearly 2d ago
Patient Collections Specialist
Orthopedic Centers of Colorado 4.1
Collections representative job in Denver, CO
Full-time Description
As part of the OCC Central Billing Office (CBO) you will work in collaboration with the other Patient Collection Specialists (PCS). PCS are responsible for all functions related to the collection of payment on patient services.
PATIENT COLLECTIONS SPECIALIST ESSENTIAL FUNCTION:
Patient Collections Specialists communicate directly with patients regarding their financial responsibility from services provided.
Ability to review patient account for accuracy.
Adhere to the Collections process and timeline.
Document patient interactions timely and accurately in Allscripts PM.
Establish payment arrangements per OCC policy.
Manage outstanding self-pay accounts and status for management.
Prepare unresolved patient accounts to hard collections.
Assist with other billing/collection duties as assigned.
PATIENT COLLECTIONS SPECIALIST SALARY & BENEFITS:
$20-24 per hour
Medical, Dental and Vision Insurance within 60 days of employment
Generous PTO package and paid holidays
Company-paid life insurance and long-term disability insurance
Ability to purchase accident insurance, short and long-term disability insurance.
Opportunities for internal training and development
Annual stipend for continuing education in certain positions
Retirement Plan eligibility after one year of service with eligibility in company profit sharing
Most positions offer Monday - Friday work schedules
Requirements
PATIENT COLLECTIONS SPECIALIST REQUIRED QUALIFICATIONS AND SKILLS:
Effective communication skills - verbal and written communication.
Must possess knowledge of Explanation of Benefits (EOB) and understanding of copays, coinsurance, deductibles, and denial codes,
Proficient customer service skills.
Allscripts experience preferred.
Strong Organizational skills.
Ability to multitask.
Must be detailed oriented.
PATIENT COLLECTIONS SPECIALIST DESIRED QUALIFICATIONS AND SKILLS:
2 years of office experience in medical billing & collections
PATIENT COLLECTIONS SPECIALIST WORKING CONDITIONS:
Typical business office environment
Possibility of local travel
Constant viewing of computer monitor, and typing
Frequent standing, walking and sitting
Frequent stooping, lifting, carrying and pushing/pulling 10 pounds or more
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus
Hours of business are Monday - Friday from 8:00 a.m. to 5:00 p.m. Must be able to work early, late and long hours, as needed, to meet the essential functions of the job. Must be a resident in Colorado.
Salary Description $20.00 - $24.00 per hour
$20-24 hourly 60d+ ago
Debt Collector
National Western Stock Show 3.4
Collections representative job in Denver, CO
Debt Collector at National Western Stock Show
National Western Stock Show is a premier livestock, rodeo, and equestrian event that takes place annually in Denver, Colorado. With over 100 years of history, the National Western Stock Show is a celebration of all things western and a showcase of the livestock industry. We are proud to bring together farmers, ranchers, and animal lovers from around the world to celebrate our shared passion for the western way of life.
Job Description:
National Western Stock Show is seeking a dedicated and skilled Debt Collector to join our dynamic team. The ideal candidate will have a strong background in collections, exceptional communication and negotiation skills, and a passion for providing outstanding customer service. This is a full-time position that reports to the Finance Manager and offers a competitive salary and benefits package.
Key Responsibilities:
• Proactively monitor and manage the organization's accounts receivable portfolio
• Communicate with customers via phone, email, and mail to collect outstanding balances
• Negotiate payment plans and settlements with customers to resolve delinquent accounts
• Act as a liaison between the National Western Stock Show and external collection agencies
• Create and maintain accurate records of all collection activities
• Analyze aged receivables and develop strategies to improve collection performance
• Stay updated on relevant laws and regulations related to collections and ensure compliance
• Communicate and collaborate with the finance team to resolve any issues related to collections
• Provide excellent customer service while maintaining a professional and courteous demeanor at all times
• Perform other duties as assigned by the Finance Manager.
Qualifications:
• High School diploma or equivalent, some college coursework in Finance or related field preferred
• Strong negotiation and communication skills
• Outstanding customer service skills
• Knowledge of collections laws and best practices
• Proficient in Microsoft Office Suite and experience with collections software
• Ability to work under pressure and meet deadlines
• Excellent organizational skills and attention to detail
• Willingness to work occasional evenings and weekends as needed.
Working at National Western Stock Show is more than just a job, it's an opportunity to join a passionate and dedicated team that is committed to preserving and promoting the western way of life. If you thrive in a fast-paced environment and are passionate about collections, we want to hear from you! Apply now to join our team and help us continue to make the National Western Stock Show a world-class event.
$31k-37k yearly est. 60d+ ago
Cash and Collections Specialist
Fresno 3.7
Collections representative job in Denver, CO
About CCS
CCS Facility Services is one of the largest building service contractors in the United States, providing expert janitorial and facility engineering services to thousands of commercial businesses with a deep bench of experienced cleaning and engineering professionals. Guided by a Service Heart we are a company Built to Serve with a passion to exceed our customer's expectations.
Acerca de CCS
CCS Facility Services es uno de los proveedores de servicios para edificios más grandes de los Estados Unidos, que brinda servicios de limpieza e ingeniería de instalaciones y edificios a miles de empresas comerciales con un amplio grupo de profesionales experimentados en limpieza e ingeniería. Guiados por un Corazón de Servicio, somos una empresa dedicada a Servir con pasión para superar las expectativas de nuestros clientes.
Cash and Collections Specialist
Job Description
The Cash and Collections Specialist will support the cash application and collections functions for one or more CCS branch offices and will work closely with the Cash and Collections Manager and branch office General Manager(s). This role will be required to handle the collection efforts via phone and email for their assigned accounts, to apply check and ACH payments on a daily basis, and to research unapplied cash to ensure proper application.
The candidate will be responsible for a number of tasks, including by not limited to:
Manage overall collection efforts for assigned accounts
Respond to customer questions and complaints
Contact clients via email or phone to resolve billing disputes, determine payment status, and collect on past due invoices
Investigate and respond to customer inquiries related to cash application or collections
Carry out collection and reporting activities according to specific monthly close deadlines
Additional duties as requested
Required Skills
High level of attention to detail and accuracy
Excellent written and verbal communication skills
Experience in a customer service-centric environment with a demonstrated ability to effectively interact and communicate with customers in a professional manner
Ability to handle confidential and sensitive information
Strong organizational, analytical, and problem-solving skills
Compensation
$23-$25
How much does a collections representative earn in Thornton, CO?
The average collections representative in Thornton, CO earns between $30,000 and $47,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Thornton, CO