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Customer Equipment Services Representative
Ardagh Group
Collections representative job in Chicago, IL
Purpose of the Job:
Ensure Customer Satisfaction is achieved by delivery of exceptional equipment service
Key Accountabilities:
Provide Ardagh's customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment
Ensure customers, as a double seam authority, run Ardagh's products within established guidelines for optimal double seam performance.
Assist Ardagh's customers in establishing programs in the repair and maintenance of double seam equipment
Act as a resource for Ardagh for qualification of Ardagh material and in resolution of field problems.
Knowledge/Skills/Experience:
Associate degree, trade school or significant experience in the field at a minimum
Strong mechanical skills and ability to work through complex problems
Strong communication skills that span various levels of management both with customers and Ardagh
Self-starter with initiative, integrity and an ability to develop relationships with customer personnel
Basic computer skills
Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion.
Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you'll enjoy the journey!
Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited.
The anticipated base annual salary range for this role is between $83,000 and $124,600 per year. This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate's qualifications, experience, and work location, where appropriate.
Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time.
Nearest Major Market: Chicago
$29k-38k yearly est. 1d ago
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Customer Service Representative - State Farm Agent Team Member
Adam Garcia-State Farm Agent
Collections representative job in Chicago, IL
Benefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving the community since October 2017. We currently have four full-time team members and are excited to welcome a fifth. We believe in creating a positive and balanced workplace where people feel supported and appreciated.
We offer two office outings each year (summer and holiday), 8 paid holidays, and 15 days of PTO/sick time with some rollover options. Team members also benefit from a Pre-Tax Health Expense Reimbursement program and a Simple IRA with employer match after two years. Plus, we keep the office stocked with snacks and drinks tailored to everyone's preferences. Conveniently located in Lincoln Square and Albany Park, we're steps away from the Western bus stop and Brown Line for an easy commute.
I'm a graduate of the University of Iowa and have been with State Farm for over 11 years. As a longtime Chicago resident and proud dad of two boys, I love being part of this community. We partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected.
If you're looking to join a team that values community, work-life balance, and a supportive environment, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Adam Garcia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-38k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Andrea Aslanides-State Farm Agent
Collections representative job in Chicago, IL
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$29k-38k yearly est. 1d ago
Customer Service Representative
Accede Solutions Inc.
Collections representative job in Chicago, IL
The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answers customer calls and inputs all customer information using acomputerized scheduling system; enters new customer information or changes into the system
Receives customer complaints
Answers questions, and provides information about services
Resolves customer inquiries relating to transportation
Communicates resolution to customers
Clearly and accurately documents issues
Maintains a clean and well-organized work area
Represents Mobility Options in a professional manner to our service partners, and the community
Other duties as required/assigned
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma or equivalent, such as GED, required
One or more years of Customer Service experience preferred
Must be able to work shifts, or flexible work schedules as needed
Ability to read, understand, interpret, and explain transit system operating rules,regulations, policies, phases and routes
Ability to communicate via telephone with clear speech and a pleasant phone manner.
Must possess excellent verbal communication skills
Ability to work as a member of a team
Must be computer literate and proficient in the use of Microsoft Office
Must be able to interact and communicate with diverse clients
Must be able to demonstrate poise, tactfulness, and diplomacy and have a high level of interpersonal skills to handle sensitive and confidential situations
Must undergo a pre-employment drug test once offered a position
Must be willing to undergo a criminal and employment background check once offered a position
Travel requirement (as a percent):
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work shifts or flexible work schedules as needed.
85% of work is accomplished indoors and in air conditioned or well-ventilated facilities.
Work is accomplished in an office or in a cubicle space equipped with a
telephone and computer.
The employee is generally subjected to long periods spent sitting, typing, orlooking at a computer screen.
Employee may periodically need to travel locally.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to sit for long periods;use hands and fingers to type, manipulate, handle or feel; and talk and hear. The employee is frequently required to reach with hands and arms. The employee isoccasionally required to stand, walk, balance, and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally list and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to focus; long periods are spent looking at a computer. 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
#IND123
$29k-38k yearly est. 1d ago
Customer Service Representative
Alphabe Insight Inc.
Collections representative job in Chicago, IL
About Us At Signal Tru Brand, we are dedicated to delivering innovative brand strategies and exceptional client experiences. Headquartered in Chicago, IL, our company thrives on creativity, integrity, and excellence. Our team values collaboration, professionalism, and continuous growth, making Signal Tru Brand an ideal place to build a fulfilling career.
Job Description
We are currently seeking a reliable and detail-oriented Customer Service Representative to join our team in Chicago. The ideal candidate will be responsible for managing customer inquiries, providing product and service information, and resolving issues efficiently. This role requires strong communication skills and a genuine commitment to providing an excellent customer experience.
Responsibilities
Handle incoming customer calls and emails in a professional and timely manner
Provide accurate information regarding products and services
Resolve customer complaints with patience and a problem-solving attitude
Maintain and update customer records in the database
Collaborate with internal teams to address and follow up on customer concerns
Ensure a high level of customer satisfaction through effective service
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor's degree is a plus
Previous experience in a customer service or support role preferred
Strong communication and interpersonal skills
Ability to multitask and manage time effectively
Proficiency in Microsoft Office and data entry systems
A positive attitude and a strong work ethic
Additional Information
Benefits
Competitive salary based on experience
Growth opportunities within the company
On-the-job training and skills development
Supportive and collaborative team environment
Paid time off and company holidays
$29k-38k yearly est. 1d ago
Customer Service (China Southern Airlines)
Alliance Ground International, LLC 4.3
Collections representative job in Chicago, IL
Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Customer Service, Airline, Security, Service, Retail, Health
$30k-38k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Alejandro Pizarro-State Farm Agent
Collections representative job in Gurnee, IL
Benefits:
Competitive salary
Opportunity for advancement
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Self-motivated
Bilingual - Spanish required
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
$29k-38k yearly est. 1d ago
Customer Service Representative
Patient's Choice Medical
Collections representative job in Rolling Meadows, IL
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-38k yearly est. 3d ago
Customer Service Representative
North Bridge Staffing Group
Collections representative job in Chicago, IL
Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood.
Hybrid schedule, 2/3-days a week in office.
Temporary: ASAP - 3 months
$20-$22/hour based on experience
Job description
We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
Make outbound membership renewal calls
Inbound calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Skills
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Schedule
Monday-Friday, 8:30am-5pm
$20-22 hourly 5d ago
Customer Service Representative
Connect Search, LLC 4.1
Collections representative job in Naperville, IL
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
$30k-37k yearly est. 3d ago
Customer Service Rep - Vernon Hills
The Auto Club Group 4.2
Collections representative job in Vernon Hills, IL
Why Choose a Career with the AAA The Auto Club Group (ACG)
Established brand that has been around for over 100 years.Our members know and trust us!
Branch Offices house travel, membership, insurancesalesand support employees
You will be challenged to drive newbusinesswith competitive products and helpretain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
TheBranchCustomer Service Representativecan be the start of a long-term career with The Auto Club Group.Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE ofa Branch Customer Service Representative
The Auto Club Group is seeking prospective Branch Customer Service Representativeswho can promote ACG productsand services, promote customer satisfaction, andparticipatein office events to help generate revenue by improving member awareness of products.As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provide sales and support services to members including greeting, servicing, and selling membership,travel products (car, hotel, basic tour packages, etc.)and (some)banking products.
Generateleads, updatemembers on travel and insurance specials,and providetravelinformation
Respond to customer inquiries and refer to senior staff or agent whenappropriate
Provide cashiering services to memberswhich includes taking and processingpayments forinsurancepolicies(installment,lapseor reinstatement),travelandsale of tickets,and travel money products, processing remittance/depositorytransfersand balancing cashdrawer
Receive and resolve member/customer complaints and seekassistancefrom management in complaint resolution whenappropriate
Provide administrative support to the travel and/or insurance sales staff during peakperiods
Conduct outbound promotional calls for insurance and/or travelproducts
Other duties asassigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club GroupBranchCustomer Service Representativesearn a competitivehourly wage of $19.00 - $21.50, based on experience,withadditionalincentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoptionassistance
Paid Time Off (PTO), company paid holidays, CEO days, and floatingholidays
Paid volunteer day annually
Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities
AAA Membership
Discounts,perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma orequivalent
WorkExperience:
Working in a customer focused environment
Providing customer focused service andtimelysolutions to problems
MicrosoftOffice applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer servicegoals
Successful candidates willpossess:
Passion and enthusiasm for working withpeople
Basic mathematical calculations to accurately perform monetarytransactions
Communicate effectively (verbal and written) with others in a workenvironment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and officefacility
Work under pressure in a high volume, fast paced customer service environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position.Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$19-21.5 hourly 2d ago
Billing Analyst
Insight Global
Collections representative job in Hoffman Estates, IL
Billing Resolution Analyst
Duration: 6-month contract
Pay Rate: $19.58/hour
Requirements:
Experience with Oracle EBS and Salesforce Billing preferred.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office, especially Excel.
Ability to work independently in a fast‑paced environment.
Strong customer service orientation.
High attention to detail.
Self‑motivated and able to work effectively in a team setting.
Plusses:
Experience working cross‑functionally with internal business groups
Knowledge of contract structures, billing processes, or payment reconciliation
Familiarity with dealer, OEM, or partner accounting environments
Experience managing disputes, credit memos, or billing adjustments
Strong organizational and prioritization skills in a deadline‑driven environment
Position Overview:
Insight Global is seeking a Resolution Analyst I to support the company's billing, accounts receivable, and dispute resolution processes. This role is responsible for resolving escalated client issues, researching billing discrepancies, performing account reconciliations, and ensuring timely and accurate processing of payments and adjustments. The analyst will proactively engage with clients regarding account status and collaborate closely with internal departments to maintain accurate financial and contractual records.
$19.6 hourly 4d ago
Lockbox Payment Processor
Adecco Us, Inc. 4.3
Collections representative job in Westmont, IL
**Job Title:** Lockbox Payment Processor
**Shift** : Saturday - Sunday, 6:30 AM - 5:00 PM (some flexibility possible)
**Pay Rate:** $16.80/hr
We are seeking a Lockbox Payment Processor for a 3-month assignment to prepare and process customer payments accurately and efficiently in a production environment. This is a hands-on role requiring attention to detail, organizational skills, and the ability to follow established procedures.
**Responsibilities:**
+ Prepare and process deposits, including manually extracting payments, sorting checks, and inputting amounts into a specialized software system.
+ Follow account-specific instructions and maintain department quality standards.
+ Perform general housekeeping and adhere to established procedures.
+ Collaborate with team members to ensure accuracy and efficiency.
**Qualifications:**
+ High school diploma or equivalent.
+ 1 year of 10-key/data entry or lockbox experience
+ 1 year of banking operations experience preferred.
**Working Conditions:**
+ Ability to lift/move objects up to 25 lbs. frequently.
+ Must be able to sit for long periods (up to 4 hours).
+ Repetitive motions and temperature-controlled office environment.
**Pay Details:** $16.80 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$16.8 hourly 7d ago
Billing Coordinator
Allen Lund Company 3.8
Collections representative job in Downers Grove, IL
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why You'll Love Working Here: (Prepare for Awesome!)
Culture That Rocks: Dive into an inclusive company culture where your personal growth and commitment are nurtured, both on and off the clock! Our management team champions an open and innovative environment!
Unleash Your Potential: Get ready for top-notch training and development that fuels your career growth opportunities, including transfer options within our 41 offices!
Seriously Sweet Perks: We're talking competitive compensation, unparalleled benefits & wellness (and we really mean really good!), and a 401k with a generous match!
Share in the Success: Be more than just an employee - you can share in company ownership and get recognized for your amazing work with our employee recognition program!
A Team That Sticks: Join a company where half of our incredible employees have been with us for over a decade - that's a whole lot of happy!
Ready to Be an Accounting Champion? Join Our Team!
Are you a self-motivated powerhouse, continuously seeking ways to improve your performance and the department? Do you thrive on high-volume transactions and have a knack for problem-solving? If this sounds like you, or you love a challenge, let's talk! Allen Lund Company is seeking an
Accounting Coordinator to ensure our carriers and customers receive the most accurate, efficient, timely, and professional feedback and resolutions!
What You'll Do (Your Superpowers in Action!):
As an Accounting Coordinator, you'll be at the heart of our financial operations, handling high-volume customer and carrier invoices, resolving issues, and building key relationships!
Invoice Wizard: Get ready to review a high volume of carrier invoices, identifying discrepancies and resolving carrier billing issues. You'll bill over 200 invoices daily with precision!
Communication & Resolution Ace: You're a vital link! Communicate necessary issues with all involved parties, including internal Carrier Sales and Customer Sales reps. You'll identify the appropriate course of action for resolution and educate all parties involved to prevent recurrence. Handle inbound/outbound calls daily from carriers with a friendly, can-do attitude.
Relationship Architect: Build and maintain strong relationships with our carriers through timely communication and accuracy of information delivered. You'll engage in routine professional communication with customers and carriers through phone and email.
Billing & Efficiency Guru: Monitor the team email and fulfill requests promptly, utilizing professional and thorough communication skills. Ensure efficiency and accuracy in carrier payment by being attentive to detail. You'll ensure complete and accurate billing to our customers and meet all customer-specific billing requirements, including online portals and EDI.
Team Player & All-Around Assistant: Contribute to and strengthen the team-driven framework of the department with a positive attitude and a valued commitment to adhere to rules, objectives, and guidelines identified by managers. Process incoming customer and vendor inquiries and requests. Assist in other general office duties as assigned. You'll uphold the company standard by following the company principles of Customer, Company, Office.
Skills & Experience (Your Arsenal of Awesome!):
A self-motivated, enthusiastic team player attitude, both within the department and collaborating with other Allen Lund employees across the company.
Strong multitasking skills - you juggle like a pro!
Strong corporate billing and invoice experience.
Motivated and self-driven to expand knowledge of Accounts Payable processes, Allen Lund, and the transportation industry.
Receptive to new ideas and opportunities.
Comfortable working with new technology software, competent in Microsoft Office products (Word, Excel, Outlook), and internet navigation.
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
$36k-49k yearly est. Auto-Apply 27d ago
Dental Billing Coordinator
Arch Dental
Collections representative job in Deerfield, IL
Job Description
MeTa Endodontics, a Deerfield-based practice, takes pride in delivering exceptional dental care within a welcoming and sustainable office environment. They are seeking a Dental Billing Coordinator to support smooth front office operations, including handling insurance claims, patient billing, and assisting with care coordination as needed. This role is ideal for a detail-oriented, organized professional who is passionate about helping patients navigate their treatment and financial options. MeTa Endodontics values professionalism, teamwork, and a patient-centered approach, providing a supportive environment where staff can grow and thrive. The Coordinator will collaborate with front desk and clinical teams to enhance efficiency and the overall patient experience.
Benefits for the Dental Billing Coordinator:
Paid Time Off
Paid Holidays
1 Hour Lunch Period
Schedule for the Dental Billing Coordinator:
Monday - Friday: 8:30 AM - 4:30 PM
*End time may vary slightly depending on patient flow or end-of-day responsibilities.
Responsibilities and Requirements of the Dental Billing Coordinator:
Minimum of 3 years of experience in dental billing or front office operations
Verify dental insurance benefits, answer patient questions regarding claims, and assist with claim follow-ups
Handle billing tasks, including processing mailed payments, past-due balances, deposits, and payments due at time of service
Send electronic claims and follow up as needed
Complete end-of-day processes, including balancing and posting transactions
Assist in coordinating patient care, reviewing treatment plans, and explaining recommended care and financial expectations
Participate in morning huddles, reviewing daily production and schedule overview
Maintain a clean, organized waiting area and support the team with general office upkeep
$36k-51k yearly est. 15d ago
Billing Coordinator, Legal, On-site
Swanson Martin and Bell LLP
Collections representative job in Chicago, IL
Swanson Martin & Bell, LLP is looking for a Billing Coordinator to ensure the company tracks and collects debts consistently and correctly. This position is key to safeguarding our revenues.
Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference in client relationships. The ideal candidate is energetic, detail-oriented, and able to work independently, as well as collaborate in a team environment.
Responsibilities include but are not limited to, solely coordinating the billing process, drafting bills, editing time entries, and finalizing bills that include e-billing.
Required Experience & Skills:
Minimum of 3 years of legal billing, including e-billing.
Multi-payor experience is a plus.
Attention to detail is a must, including verbal and written communication.
Must possess organizational and time management skills.
A high degree of proficiency in Microsoft Word, Outlook, and Excel.
Works well independently and/or with a team to assist attorneys.
Swanson Martin & Bell, LLP offers an excellent benefits package, including medical, dental, vision, Metra reimbursement, life insurance, vacation and sick time, and holiday pay, and 401(k).
Compensation: $65-70k, DOE
Swanson Martin & Bell, LLP is looking for a Billing Coordinator to ensure the company tracks and collects debts consistently and correctly. This position is key to safeguarding our revenues.
Billing coordinators are equipped with knowledge of billing procedures and great attention to detail. Their analytical ability is a valuable asset, while their communication skills can make a difference in client relationships. The ideal candidate is energetic, detail-oriented, and able to work independently, as well as collaborate in a team environment.
Responsibilities include but are not limited to, solely coordinating the billing process, drafting bills, editing time entries, and finalizing bills that include e-billing.
Required Experience & Skills:
Minimum of 3 years of legal billing, including e-billing.
Multi-payor experience is a plus.
Attention to detail is a must, including verbal and written communication.
Must possess organizational and time management skills.
A high degree of proficiency in Microsoft Word, Outlook, and Excel.
Works well independently and/or with a team to assist attorneys.
Swanson Martin & Bell, LLP offers an excellent benefits package, including medical, dental, vision, Metra reimbursement, life insurance, vacation and sick time, and holiday pay, and 401(k).
Compensation: $65-70k, DOE
$65k-70k yearly 60d+ ago
Billing Coordinator
Sinars Slowikowski
Collections representative job in Chicago, IL
A mid-size Chicago law firm is seeking a detail-oriented and reliable Billing Coordinator to join our team. This full-time position offers a competitive salary, excellent benefits, and the opportunity to gain hands-on experience supporting client billing and invoicing operations.
Position Overview: The Billing Coordinator supports the billing and accounting team by assisting with the accurate and timely preparation, submission, and tracking of client invoices in accordance with firm and client billing guidelines. This role requires strong attention to detail, precision in data entry and expense management, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is highly organized, communicates clearly, and works well both independently and as part of a collaborative team.
Primary Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Set up and maintain client and matter billing records in accordance with billing guidelines.
2. Generate, review, distribute, and update billing drafts/pre-bills; apply reviewer edits timely.
3. Prepare invoices and coordinate mailings and/or electronic submissions to clients and insurance companies.
4. Assist with weekly/monthly billing reports, administrative support, and special projects as needed.
5. E-Billing: Assist with matter setup (including mapping and rate approvals), update LEDES fields as needed, submit invoices, monitor status, and report rejections/adjustments to the Billing Manager.
Note: This list is not exhaustive; additional tasks may be assigned as needed to support firm operations.
Qualifications:
• Education: Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred (or equivalent relevant experience).
• Experience: 0-3 years of relevant experience (law firm or professional services preferred); legal billing experience a plus.
• Strong working knowledge of Microsoft Office Suite, particularly Excel.
• Ability to manage multiple tasks while meeting daily, weekly, and monthly deadlines.
• Strong organizational, written, and oral communication skills.
• Ability to maintain focus in a fast-paced environment and adapt to changing priorities.
• Detail-oriented, self-motivated, and capable of working independently with appropriate guidance.
• Commitment to delivering responsive client service and supporting the department effectively.
Preferred Qualifications:
• Law firm or professional services experience
• Exposure to legal billing or e-billing (LEDES a plus)
• Strong attention to detail and basic Excel skills
Key Competencies:
The ideal candidate will:
• Strong organization, time management, and attention to detail
• Clear, professional written and verbal communication
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Able to prioritize, multitask, and meet deadlines in a fast-paced environment
• Works well independently and as part of a team; adaptable and solutions-oriented
Compensation and Benefits Overview: $57,000-$65,000 (DOE)
The pay offered for this role may vary based on factors such as job-related knowledge, skills, and experience. Eligible employees may also receive bonus opportunities and other forms of compensation, contributing to a comprehensive total rewards package. Benefits offerings may differ based on location.
In addition to monetary compensation, employees are provided with a robust selection of benefits, including:
• Comprehensive medical insurance plans (PPO, PPO HSA (with an HSA contribution up to $2000), and HMO provided by BCBSIL)
• Dental insurance plans (PPO and HMO provided by Guardian)
• Vision insurance plans (PPO provided by EyeMed)
• Access to a retirement savings plan (We match 100% of the first 3% of salary deferral plus 50% of the next 2% of salary deferral)
• Paid time off (PTO)
• Parental leave
• Commuter benefits
• Short-term and long-term disability coverage
• Accidental death coverage
• Other leave programs
Eligibility Requirements:
Participation in certain compensation programs and benefits is subject to specific eligibility criteria, which will be communicated during the hiring process.
Our firm is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Military status, or Veteran status.
Salary Description $57,000-$65,000
$57k-65k yearly 60d+ ago
Collections Specialist (Revenue Cycle)
Philips Healthcare 4.7
Collections representative job in Chicago, IL
Job TitleCollections Specialist (Revenue Cycle) Job Description
Your role:
Working with various commercial insurnace payers to resolve claims and denials.
Escalating payor issue trends for leaderships consideration along with possible solutions. Providing daily follow-up on insurance correspondence to ensure claim payments are made in a timely manner.
Developing and maintaining updates for any problematic payers and assisting in identifying, evaluating and developing systems /procedures to address issues.
Determining patient eligibility along with basic benefit verification (qualifying diagnoses, prior testing and authorization requirements) and reading eligibility of benefits, to determine claim processing by insurance carriers.
You're the right fit if:
You've acquired 2+ years of experience in Revenue Cycle Management, specifically within Collections or Reimbursement Services.
Your skills include:
Experience with denial management, claim follow up, overturning denials and identifying payer issue trends.
Knowledge of insurnace payers, including Medicare, Medicaid, Blue Cross Blue Shield and commercial plans. You have the ability to navigate through various systems to pull information.
Experience with Soarian is a plus.
You have a high school diploma or GED (required).
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
You're a strong verbal communicator with both internal/external partners
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The pay range for this position in Malvern, PA and Chicago, IL is $23.00 to $37.00 hourly.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA or Chicago, IL.
#ConnectedCare
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$23-37 hourly Auto-Apply 23d ago
Billing Coordinator
Veolia North America 4.5
Collections representative job in East Chicago, IN
** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
**Job Description**
**Position Purpose:**
The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation.
**Primary Duties/Responsibilities:**
+ Engage with the Technical Customer Advisor to understand when a job has been carried out.
+ Match manifest with original job request in RPM. Confirm this with the Technical Customer Advisor.
+ Escalate to Technical Customer Advisor for speedy resolution in the event of issues.
+ Create and issue the invoice.
+ Respond to any billing queries (that would first come through the Customer Technical Advisor).
**Qualifications**
**Education/Experience/Background:**
+ High School Diploma/GED is required.
+ Experience of using computer invoicing systems or similar.
+ Invoicing and/or other financial experience.
**Knowledge/Skills/Abilities:**
+ Sufficient understanding of waste streams, transportation and disposal or the ability to build this understanding.
+ Very numerate.
+ High attention to details.
+ Very organized and efficient.
+ Knowledge of, or ability to build knowledge of, the hazardous waste business.
+ Able to work collaboratively across different functions and to secure help from colleagues.
**Additional Information**
**Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$34k-45k yearly est. 5d ago
Collections Specialist
Parts Town 3.4
Collections representative job in Addison, IL
at Parts Town
What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
Parts Town Pride - check out our virtual tour and culture!
Quarterly profit-sharing bonus
Hybrid work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
The Collections Specialist (Internally known as Revenue Retriever) works closely with a portfolio of our valued customers to ensure payments are made within payment terms and to follow up with customers when payments are past due. The role also requires ability to take payments from customers, complete account reconciliations, do account research and the ability to establish strong relationships with customers. A passion for delighting both internal and external customers are crucial to the success of this role.
A Typical Day
Engage with our valued customers through phone calls and emails to collect on payments owed.
Work closely with team members to create ways to bring in cash and future revenues.
Perform account reconciliations as needed to ensure Parts Town and customer accounting records are aligned.
Solve problems quickly and create resolutions that collect cash from revenue on a regular basis.
To Land This Opportunity
You are self-motivated and customer centric.
You display exceptional conflict resolution skills.
You enjoy talking on the phone to customers and making sure they are always taken care of.
You have 2-5 years of collections experience.
You have amazing MS Office skills.
You pay close attention to detail, as far as you're concerned anything worth doing should be done right.
You have fantastic communication skills & you're proficient in English (verbal and written)
You have experience with SAP or other ERP software, if not, no problem!
About Your Future Team
We're glad to be here and it shows. While we keep things chill with a casual dress code and friendly way of doing things, we take the success of our team seriously, making sure to recognize every win. Whether it's a potluck or an impromptu trivia game we like to have a good time while working. We also love to let our inner nerd shine; whether you're nerdy about sports, cars, video games, animals or gardening we can't wait to get to know you!
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $43,632.36-$58,380.61 ($20.98-$28.07 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status
How much does a collections representative earn in Wheeling, IL?
The average collections representative in Wheeling, IL earns between $24,000 and $39,000 annually. This compares to the national average collections representative range of $26,000 to $42,000.
Average collections representative salary in Wheeling, IL