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Collections specialist jobs in Haverhill, MA - 462 jobs

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Collections Specialist
Accounts Receivable Specialist
Group Billing Coordinator
Collector
Debt Collector
Collection Analyst
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Supervisor-Patient Accounts
Medical Collections Specialist
Collections Representative
Accounts Receivable Analyst
Billing And Insurance Coordinator
Collection Supervisor
Invoicing Specialist
Senior Collection Specialist
  • Licensing & Invoicing Specialist - SaaS Company

    Daley and Associates, LLC 4.5company rating

    Collections specialist job in Boston, MA

    Licensing & Invoicing Specialist We are currently seeking candidates for a Licensing & Invoicing Specialist role with a leading enterprise software company based in Boston, MA. The Licensing & Invoicing Specialist will be responsible for reviewing and processing software license orders, renewals, and professional services, as well as ensuring accurate invoicing and compliance. The ideal candidate will be located in the Boston, MA area and have 2-3 years of accounts receivable, order review, or licensing fulfillment. This is a 3+ month contract-to-hire position paying between $30-$36/hour (depending on experience). This role supports a fully remote work model with west coast hours (11:00am-7:00pm / 8:00pm EST). Responsibilities: • Review and process incoming orders for software trials, new license purchases, renewals, and professional services. • Provide backup order review support to the EMEA region as needed. • Execute order terms and specifications to ensure timely and accurate license fulfillment for customers, distributors, and resellers. • Validate customer license entitlement terms and invoicing data within Salesforce. • Facilitate license exchanges and returns. • Troubleshoot order and fulfillment issues within SLAs, escalating as appropriate and managing through resolution. • Identify and escalate potential contractual or compliance risks. • Collaborate with Sales Operations and cross-functional teams to document, develop, and improve policies and procedures. • Contribute to product packaging and fulfillment configuration from concept to back-end implementation. • Post sales orders and send invoices to customers. • Support management's collection efforts for aged receivables and monitor accounts with collection risk. • Resolve inquiries from the Accounts Receivable and Licensing helpdesk with internal and external stakeholders. Qualifications: • 2-3 years of experience in accounts receivable, order review, licensing fulfillment, or general accounting. • Experience in the enterprise software industry (SaaS or on-premise) preferred. • Familiarity with basic contract terminology is a plus. • Some post-secondary education preferred, or equivalent combination of education and experience. • Strong customer service orientation, professionalism, and communication skills. • Excellent business judgment, critical thinking, and problem-solving abilities. • Ability to work independently in a fast-paced environment while collaborating across teams and time zones. • Experience using Salesforce CRM required; Sage Intacct a plus. • Detail-oriented, proactive, and capable of multi-tasking and prioritizing effectively. For immediate consideration, interested and qualified candidates should send their resume to Jackson at ********************
    $30-36 hourly 4d ago
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  • Billing Coordinator

    SDL Search Partners 4.6company rating

    Collections specialist job in Boston, MA

    SDL is partnering with a professional services firm seeking a detail-oriented and proactive Billing Coordinator to join our finance team. This is a key role responsible for supporting the full billing cycle, ensuring accuracy, timeliness, and compliance with client agreements. The ideal candidate will be a strong communicator with a solid foundation in accounting and a keen eye for detail. This role offers a hybrid work schedule, and tons of growth opportunity! Key Responsibilities: Prepare, review, and issue client invoices in accordance with contract terms and billing schedules Collaborate with project managers and client service teams to gather necessary billing data, including time entries, expenses, and deliverables Monitor billing activity to ensure accuracy, completeness, and timely processing Identify and resolve billing discrepancies or issues in coordination with internal teams and clients Maintain accurate records of client billing information and support month-end close processes Assist with accounts receivable tracking and follow-up on outstanding balances Support ad hoc financial reporting and special projects as assigned Qualifications: Bachelors degree in Accounting, Finance, or a related field Minimum of 1 year of experience in operational accounting and/or billing, preferably in a professional services or client-facing environment Strong understanding of basic accounting principles and billing processes Excellent organizational skills with a high level of accuracy and attention to detail Proficiency in Microsoft Excel Strong interpersonal and communication skills, with the ability to work collaboratively across departments and with clients
    $87k-120k yearly est. 60d+ ago
  • Collection Representative Patient Billing Services

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Collections specialist job in Somerville, MA

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Collection Representative is responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital. Essential Functions: -Monitor and manage the accounts receivable of the hospital by reviewing and following up on outstanding balances. -Communicate with insurance companies, patients, and other relevant parties to resolve billing issues and outstanding claims. -Contact patients and insurance companies via phone calls, emails, or written correspondence to collect outstanding balances. -Investigate and resolve billing disputes or discrepancies by gathering necessary documentation, coordinating with the billing department, and communicating with patients or their representatives. -Verify insurance coverage and eligibility for patients, ensuring accurate billing and claim submission. -Assist patients in understanding their medical bills, insurance coverage, and payment options. -Maintain accurate and up-to-date records of collections activities, payment arrangements, and communication with patients and insurance companies. Justification Justification MGB Enterprise is hiring an exceptional Customer Service Professional for our Team! Qualifications High School Diploma or Equivalent required or Associate's Degree Healthcare Management preferred Collections Experience 1-2 years preferred Knowledge, Skills and Abilities Knowledge of medical billing processes, insurance claim submission, and reimbursement principles. Familiarity with insurance plans, government programs, and their billing requirements. Excellent communication skills, both written and verbal, to interact effectively with patients, insurance companies, and colleagues. Strong negotiation and problem-solving skills to resolve billing disputes and collect outstanding balances. Attention to detail and accuracy in recording collection activities and maintaining documentatio Additional Job Details (if applicable) Working Conditions Required Monday through Friday, 8:00am to 4:30 pm ET schedule Quiet, secure, stable, compliant work station required Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.8 hourly Auto-Apply 43d ago
  • Collections Specialist II

    Rockland Federal Credit Union 3.8company rating

    Collections specialist job in Canton, MA

    Rockland Federal Credit Union (RFCU) is searching for a Collections Specialist II. Reporting to the Collections Manager, the Collections Specialist performs a variety of duties to ensure effective operations of the Collections department, performing all tasks in accordance with regulatory standards and Credit Union policies and procedures. Key Responsibilities: * Coordinates the repossession process, assigns vehicles for repossession in accordance with the state specific repossession guidelines, locates the nearest auction facility and expedites the delivery of the vehicle to auction. * Maintains the Repossession Pipeline Report, with milestone dates, (cancellation date, repossession date, date vehicle is moved to auction, floor price, sale amount and sale date, calculates deficiency/surplus amounts after the sale. * Communicates with repossession agencies and vendors, coordinating the disposition of repossessed vehicles from pickup to sale at auction. Select auction site and conveys delivery information to repossession company, ensuring vehicle delivery. * Orders and tracks vehicle titles throughout the repossession and sale process. * Cancels Gap and Warranty on vehicles sold at auction, tracks cancellations to ensure prompt receipt of rebated funds. * Prepares and mails Notices of Deficiency/Surplus Balance to the member after the sale of the asset. * Contacts insurance agencies to facilitating insurance proceeds for total losses. * Collects on past due excise tax payments and toll violations on Leased vehicles * Prepares report for management on repossession status on accounts, identifying lags or inefficiencies in the current process and recommend improvements if needed. * Communicates fees associated with repossession to the Collections team to aid in negotiating a vehicle's redeemable amount to members. * Processes accounts approved for charge off. Drafts charge off letters, completes checklist for Board approval. Prepares and maintains charge off spreadsheet. * Performs recovery activity on assigned charged off accounts, working with members to secure payments or payment agreements. Track and processes recovery payments and updates collection system notes. * Responds to inquiries from members relative to their loan/account. Research and corrects errors on delinquent loans. Qualifications: * High school diploma or equivalent. * 3+ years collections experience required, preferably in a credit union environment. * Strong oral and written communication skills with the ability to effectively communicate with members and staff at all levels of the organization. * Good technical skills with proficiency in MS Office (Word, Excel, Outlook) with the ability to learn and implement new systems. * Good organization skills with the ability to handle multiple tasks while meeting established deadlines in a fast-paced, high volume call center environment, meeting established deadlines. * Solid understanding of State and Federal regulations related to collections laws (i.e. Fair Debt Collection Act, Fair Debt Reporting Act) and State and Federal bankruptcy laws. * Demonstrated skills in member service, dispute resolution and negotiation. Work Schedule and Benefits As a Collections Specialist II, you will work a 40-hour full-time schedule Monday through Friday with a rotating Saturday every 6-8 weeks. RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends. Are you ready to apply? If this sounds like what you are looking for, then the next step is to apply! You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check. Apply today and join our team! In alignment with our commitment to pay transparency, we're pleased to share that the base hourly range for this position is $26.40 - $33.00, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role. We also offer a comprehensive compensation and benefits package designed to support your overall well-being and success. Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Monday through Friday 8:30am - 5:00pm
    $26.4-33 hourly 28d ago
  • Patient Accounts Billing Representative

    Greater Lawrence Family Health Center 3.9company rating

    Collections specialist job in Methuen Town, MA

    Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Patient Accounts Billing Representative. Follows department and payer processes to ensure all claims are submitted in a timely and accurate manner. Analyzes and reviews outstanding accounts receivables. Prepares appeals and corrected claims within payer guidelines for resubmission in order to maximize reimbursement. Reviews patient eligibility utilizing practice management function or payer websites to determine correct payer to be billed for specific dates of service. Prepares claim data according to department and payer regulations in order to produce a “clean” claim. Prepares, reviews and transmits claims timely to payers, works EDI rejections. Posts charges, payments and denials in practice management system accurately. Works denials and prepares appeals, resubmits claims and performs compliant actions to resolve open accounts receivable. Reports unusual trends to supervisor. Utilizes insurance and practice management online systems to complete all required tasks such as eligibility, claim status and claim correction. Processes insurance and patient refunds as necessary. Answers patient and department calls. Assist in telephone inquiries regarding patient statements. Establish payment arrangements when appropriate. Reconcile all batch totals at day end to ensure accuracy of totals posted and transactions on charge capture. Identify and correct any discrepancies prior to opening any future batch. Qualifications: 1-2 years of medical billing experience, or medical billing certification Knowledge of CPT, ICD10 coding and compliance preferred. Familiar with Medical terminology Combination of education and equivalent experience will be considered. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $39k-44k yearly est. 49d ago
  • Billing Coordinator

    The Vertex Companies 4.7company rating

    Collections specialist job in Braintree Town, MA

    The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work. Job Description We are seeking an enthusiastic, self-motivated team player who is able to thrive in a fast-paced office environment. The Billing Specialist is an integral part of our billing team, providing financial, administrative, and clerical services to ensure accuracy and efficiency within the accounting department. Being a professional services AEC firm, we work with our clients on a billable project basis. The overall scope of the role includes client project setup, billing, client record maintenance and client project reporting. What You'll Do - more specifically Establish new client project records in the accounting system. Accurately prepare and send client invoices. Interact with internal and external resources to resolve client billing discrepancies. Review client records and project financial data to ensure completeness and accuracy. Work closely with VERTEX Project Managers on contract administration. Provide support to other departments regarding accounting procedures and requirements. Maintain data accuracy and integrity. Create and distribute billing reports. Assist with special projects as needed. Qualifications High school degree or equivalent, Bachelor's degree preferred, but not necessary. 1-3 years of general accounting experience preferred. Knowledge of general accounting procedures and related computer applications. Proficient in computer data entry and management (speed and accuracy). Strong organizational skills with the ability to manage multiple competing priorities effectively. Dependable: takes ownership of work and ensures completion by deadlines. Ability to work independently and in a team environment. Knowledge of Deltek Accounting and MS Office a plus. Additional Information The pay rate for this role will be between $25 - $30 per hour. All your information will be kept confidential according to EEO guidelines. VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers. VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require assistance to complete any part of the application process, please contact our Recruiting team at [email protected]. NOTICE TO THIRD PARTY AGENCIES: Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
    $25-30 hourly 60d+ ago
  • Collection Specialist

    Nova Biomedical 4.6company rating

    Collections specialist job in Waltham, MA

    Job Description Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biomedical, marking a major milestone in our journey to deliver greater value to our customers. By combining our strengths, we're accelerating innovation, supporting critical workflows, and delivering world-class service across the biopharmaceutical and clinical markets. About the company At Nova Biomedical, we're not just building instruments, we're powering breakthroughs that improve lives. Our smart, science-driven solutions are trusted in over 100 countries to speed drug development and enhance patient care. Our integration brings together more than 70 years of scientific excellence with Nova's cutting-edge innovation, forming a powerhouse of precision, purpose, and possibility. With FDA-registered, ISO-certified manufacturing, more than 125 FDA approvals, and industry-trusted diagnostics, we're setting new standards in quality and reliability. Nova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity. Working at Nova Biomedical means joining a mission-driven organization where your contributions matter. Whether you're in engineering, science, manufacturing, or support, you'll be part of a team that values innovation, invests in your growth, and is committed to making a real-world impact on global health. Explore what's next with us at novabiomedical.com or aicompanies.com About the role The Collection Specialist is responsible for the collection of accounts payable from a portfolio of Domestic and International accounts/ customers. If you're passionate about account collections and want to be part of a team that is shaping the future of life sciences, we'd love to hear from you, apply today! What you'll do Collection of a portfolio of Domestic and International accounts via telephone and written communication - main responsibility daily Establishes payment plans for customers Utilize Dun & Bradstreet Credit Reports, Trade References and Financial Statements to evaluate credit worthiness of potential customers and approve credit Interact with external customers both via phone and in writing as well as Nova's Order Services and Technical Service Departments Monthly Cash Forecast What we are looking for in you SAP experience preferred Epicor experience preferred Intermediate Computer skills (Excel & Word) Epicor experience also preferred Credit & Collection experience Customer Service skills Problem solving skills High School Diploma, some college preferred 3-5-year collection experience Physical Requirements for this role include: Typical office environment. Ability to remain in a stationary position, often standing or sitting for prolonged periods. Alternating between standing. May require occasional lifting/carrying up to 20 pounds. Keyboarding and other repetitive motions that may include the wrists, hands, and/or fingers. Near visual acuity to work on a computer monitor for extended periods. The full list of physical requirements for this role is available upon request. Why work for Nova Biomedical Flexible Medical, Dental, & Vision Coverage Competitive 401k company match Bonus Program, Generous PTO and paid holidays Generous Tuition reimbursement Hybrid and flexible work arrangements (job specific) Professional development, engagement and events Company marketplace for lunch and snacks! (location specific) Company subsidized cafeteria (Waltham) Work Location: On-site in Waltham, on site at Norwood site location as needed Schedule/Hours: Monday to Friday, 8:30am - 5pm Targeted Salary Range: $72,500 Nova Biomedical believes in transparency and integrity throughout all we do, including compensation. The provided salary range for this role represents the expected base salary or hourly rate for this opening. Actual compensation will be commensurate with the candidate's experience and may vary based on individual factors such as location, skills, and education. EEO Statement: Nova Biomedical takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Nova Biomedical will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. Privacy policy *******************************************************************
    $72.5k yearly 25d ago
  • Billing Coordinator

    Car Gurus 4.2company rating

    Collections specialist job in Boston, MA

    Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! We are looking for a customer-focused and detail-oriented Billing Coordinator to join our Finance Operations team. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is eager to learn billing and payments processes. You will serve as a key point of contact for customers, working closely with internal partners to resolve billing and account-related questions while delivering a positive and professional customer experience. Key Responsibilities * Serve as a primary point of contact for customer inquiries related to billing, payments, and account questions via incoming cases and phone calls. * Provide timely, accurate, and professional responses while meeting individual and team service level expectations. * Investigate and resolve customer issues, including billing discrepancies, payment questions, and account adjustments. * Create credits and update customer account balances in accordance with internal approval policies. * Partner with Sales, Sales Operations, and Collections to resolve customer concerns and ensure a seamless experience. * Maintain accurate and up-to-date customer account information within financial systems. * Identify recurring customer issues or trends and escalate insights to leadership to help improve processes and the customer experience. * Support additional administrative and operational tasks as needed to support the Finance Operations team. Qualifications * 1-3 years of experience in customer support, billing, accounts receivable, or a related role. * Bachelor's degree in Business, Finance, Accounting, or a related field preferred. * Strong customer service mindset with excellent written and verbal communication skills. * High attention to detail and the ability to manage multiple customer requests in a fast-paced environment. * Comfortable working with high volumes of cases or calls while maintaining accuracy and professionalism. * Eagerness to learn new systems and processes, with a proactive and dependable work style. * Proficiency in Microsoft Excel; experience with CRM or ERP systems such as Salesforce, Zuora, or NetSuite is a plus. The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $43,000-$54,000 USD Working at CarGurus We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
    $43k-54k yearly 28d ago
  • Collections Specialist

    Harry R Feldman

    Collections specialist job in Boston, MA

    The Collections Specialist is an integral part of the Accounting Team responsible for Client Collections, Accounts Receivable, and Project Assistance to the Accounting Department. Utilizing exceptional communication, customer service, and critical thinking skills to make a positive impact on results. As a key member of our team, the Collections Specialist is expected to uphold the company's core values of trust, respect, accountability, humility, health, and leadership. This includes demonstrating integrity in all actions, fostering a respectful and inclusive environment, taking responsibility for your work, showing humility in collaboration, prioritizing well-being, and leading by example to contribute positively to the overall culture and success of the company
    $36k-55k yearly est. 60d+ ago
  • Collections Specialist

    QT Group 4.6company rating

    Collections specialist job in Boston, MA

    About Qt Want to hear a secret? Qt is everywhere. Our scalable and reliable software tools power billions of devices and applications worldwide, transforming complexity into clarity and enabling innovation at a scale. From smart devices to critical systems, our technology is behind the experiences people rely on every day. We're a global team driven by curiosity, collaboration, and a shared mission to build what matters. Qt is where software excellence begins-and where your next chapter starts. About the Role We are looking for a self-driven Finance / Collections Specialist to join our team! Your main responsibilities will be to contact customers and collect past due invoices and manage sales and use tax activities. We especially appreciate the habit of working in the customer interface, as well as the courage and desire to be in contact with customers both by phone and e-mail. You are responsible and self-initiated in your work but also enjoy working as part of a larger team. This is a hybrid role based in Boston, MA. What You'll Do Collection of Past Due Invoices (40%) * Monitor accounts to identify past due invoices on daily basis * Contact customers regarding past due invoices following a multi-step process and schedule * Update collection notes in Salesforce * Report on collection activity and accounts receivable status * Provide supporting documentation related to the past due invoices * Occasionally assist with international collections * Work with third party collection agencies when needed Customer Sales and Use Tax Compliance (40%) * Communicate with customers regarding their disposition on state sales and use tax disposition * Obtain documentation from customers relating to their disposition (exemption certificate, direct pay, instruction to invoice tax, etc.) * Update and maintain sales and use tax status in Avalara system * Monitor for expiring documentation and obtaining updated documents Other Administrative Functions (20%) Assist with Customer Information Forms * Complete requests for information from customers including questionnaires, W9, certifications, update requests, etc. * Work with other departments and subject matter experts to answer technical specific questions Assist with responding to customer cases in Salesforce and via email * Forwarding purchase orders to account managers, invoicing questions, order confirmations, account updates, etc. Back up for order processing and invoicing * Process orders through Salesforce order processing system * Submit invoices according to purchase order instructions (email, postal mail, supplier web portal) What You Bring to the Table * 5+ years' experience in a fast-paced administrative environment * 2+ years of accounts receivable and collections experience ideally within a software company * Organized and ability to prioritize and multi-task * Experience with Microsoft programs (Excel, Word, Outlook, Teams) * Experience with Salesforce and NetSuite is required * Experience with Avalara is a strong plus * Strong written and verbal communication skills * Ability to work independently as well as part of a group The Qt Company offers competitive compensation and an excellent benefits package and is committed to fair and equitable employment practices. EOE. We support pay transparency: for all the roles at Qt we publish the salary ranges in our job ads in compliance with Massachusetts law. Please note that the final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, dental, vision, and dependent care, flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and 401(k). In addition to elective benefit options, benefited employees receive paid time off and 12 paid holidays each year. Pay range for this position is $88,000-$132,000 USD Are You Our Next Qtie? We believe work should support your life, not the other way around. That's why our benefits are designed to be flexible, inclusive, and meaningful across every stage of your journey. From wellbeing and growth to celebrating life's big (and small) moments, we invest in what matters to you-wherever you are. * Flexibility You Can Count On We offer hybrid working options and flexible hours, empowering you to balance your personal life and professional goals - because life outside of work matters, too. * Meaningful Wellbeing Support From mental health resources to physical wellness programs, we offer practical, accessible support tailored to your local context. * Opportunities to Grow Whether it's on-the-job learning, mentorship, or access to international projects, we invest in your development so you can take your career where you want it to go. * Inclusive by Design You'll join a team that values diverse perspectives, fosters collaboration, and creates space for everyone to contribute and feel connected. * Rewarding Your Impact Our compensation and benefits packages are competitive, regularly reviewed, and locally relevant-so your hard work is recognized, wherever you are. Show Up as Yourself at Qt At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disability, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply - we welcome you as you are. We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly, about yourself. About Qt Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment. Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, we have nearly 1000 Qties globally. To learn more, visit ********* Candidate privacy notice
    $38k-51k yearly est. 38d ago
  • R02479 Sr. Collections Specialist

    Goodwin Procter 4.9company rating

    Collections specialist job in Boston, MA

    Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries - combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions - sets us apart. Our Global Operations Team - all business professionals of the firm - was named the “Best Business Team” by The American Lawyer . As the Sr. Collection Specialist, you will develop strong working relationships with assigned Partners in order to provide best in class customer service support for all related client collection needs. Assists in credit and collections activities to ensure monies owed to the firm are received in a timely manner while maintaining positive relationships with the firm's internal and external clients. Ability to keep up with a fast-paced environment with keen insight in prioritizing in order to achieve firm collections targets and goals. What You'll Do: • Assist in managing day-to-day collections operations for assigned partners. • Identify problems or issues in processes and implement solutions bringing bottom line results. • Interface with varying levels of management, clients and staff. • Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment. • Interact and support billing attorneys and partners to review the status of unpaid bills. • Direct contact with clients regarding past-due accounts and invoices as requested by the respective billing attorney. • Monitor payment arrangements to ensure compliance with payment terms. • Partners with billing representative to ensure appropriate collections follow-up. • Generate and distribute monthly Client Reminder Statements to ensure that the statements are sent to clients in a timely manner. • Research and monitor unapplied payments; responsible for processing client refunds when applicable. • Promptly responds to client inquiries regarding past due balances. • Assists with providing back-up for client audit letter responses as necessary. • Conduct credit review analyses on clients as needed. • Prepare reports and analysis on the status of credit and collection matters; provide regular updates to management on these matters. • Assume additional responsibilities as necessary Who You Are: • Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the Firm, including Business Unit Leaders, Directors and Chiefs. • Strong writing skills necessary. • Ability to provide high level of customer service in a fast-paced environment. • Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary. • Ability to understand, adhere to, enforce and apply department policies and procedures • Proficiency in MS Office. Strong knowledge of Excel preferred. • A minimum of 3-5 years' experience with financial/billing software packages and Finance/Accounting organizational operations. “Aderant Expert” Billing System experience preferred. Benefits and More At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including: Flexible work arrangements and hybrid work schedule Health, dental, and vision insurance Life and disability insurance Retirement & Savings Plan Emergency back-up child and adult care Paid vacation, sick time off, and holidays Professional development and career advancement opportunities Employee recognition and reward programs Employee wellness and assistance programs Employee discounts and perks Consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status. Please note: Various agencies of the United States government require employers to collect information on applicants and employees. The National Association of Law Placement (NALP) and certain clients request us to keep track of certain aggregate information regarding lawyers. EEO information requested on this application is for purposes of compliance with these recordkeeping and reporting requirements and to determine recruiting and employment patterns. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. This position is eligible for overtime: Yes
    $51k-63k yearly est. Auto-Apply 60d+ ago
  • Supervisor, Patient Registration

    Neighborhealth Corporation

    Collections specialist job in Boston, MA

    Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Registration All Locations: 10 Gove Street - Taylor Building Position Summary: The Supervisor of Patient Registration is responsible for all registration-related activities in the departments located at Gove, Maverick, Paris St. and Winthrop. This includes assuring the smooth delivery of quality registration services in relationship to optimal patient flow within the departments. This includes overseeing the general clerical functions such as appointment scheduling, check-out and order entry. Directly supervises 20 - 40 (number may vary) Registration PAR's /PAC's and Team Leads in the planning and delivery of training of Patient Access Representatives, Coordinators and Leads and all other staff performing the registration and function. Works directly with the Operations Manager and/or Administrative Director in measuring the success of continuous improvement efforts in maximizing health center revenues and improved patient experience throughout the registration and check in process. Schedule: Tuesday-Saturday 3pm-12am. Hours must flexible and include some evenings, weekend, and holidays depending on department needs. Essential Duties & Responsibilities Directly supervise the activities of all Full-time, Part-time and per diem staff which include Patient Access Representatives/Coordinators primarily responsible for the Patient Registration function but also includes scheduling, check-out and order entry Implement and maintain registration standards, policies and procedures in conjunction with the Operations Manager and Administrator Director ; continuously identify areas in need of policy development and to appropriately raise and address issues needing clarification Act as a resource and role model to staff, and provide an expert knowledge base Act as a liaison between assigned departments, Registration, and Patient Accounts; ensure the smooth and efficient patient and work flow to balance the needs of both the clinical department and Registration and report any relevant issues to management; work closely with the Medical director, operations manager and Administrative Director of the Pediatric department . Ensure all appropriate staff are updated of all new information and changes within the assigned clinical departments Address issues and problems as they arise Plan, coordinate, and lead regular staff meetings with Patient Access Representatives/Coordinators as needed Participate in the planning, coordination, and delivery of all Registration training including new staff training, re-training for existing staff, on-going continuous improvement in skill development and training for all registration staff and any other staff performing a registration function Provide “hands on”/on-the-job training to fully develop registration and customer service skills and maximize potential of staff Assist in the facilitation the completion and continuous updates of the Registration Policy & Procedure manual and all related tools to improve and enhance PAR's & PAC's access of up to date, practical, user-friendly written information and on-line resources In conjunction with Human Resources Department and manager, interview and select Clerical Associate staff and fully participate in staff retention efforts Evaluate the performance of staff providing constructive feedback for professional growth and development; write and review performance appraisal in a timely manner; participate in corrective action processes for Registration staff as needed Oversee the daily quality review of the HSN Special Circumstance application for completion , AOB's , UDS, and the information entered in EPIC prior to forwarding to Patient Accounts and Medical records; track outcomes to identify staff and Department areas for improvements and areas for re-training (this has changed) no longer use encounter forms The ability to maintain Templates Maintain cash handling in accordance with department and health center policies and procedures Identify, track and report on various measures to continuously improve performance of Patient Access Representatives/Coordinators, including the delivery of quality patient service and other outcomes Perform the responsibilities of the Patient Access Representative/Coordinator as needed; assures shifts have adequate staff coverage Assure the staff equipment (printers, faxes, phones, POS machines, computers) are in good working order, are kept supplied with cartridges, paper, etc. as needed; collaborate effectively with Purchasing, Facilities, MIS, and other departments in obtaining needed parts, repairs, and maintenance Coordinate the ordering, inventory, and distribution of supplies for Registration staff in assigned clinical areas Coordinate and Facilitate with all staff with respect to insurances and the verification process and all online eligibility resources available at the health for efficient patient flow in the following manners; performing the pre-verification process and updating EPIC with correct information prior to the patient presenting for their appointment. Included but not limited to all new departments in Pediatrics. Check's DAR daily for Behavioral Health & Nutrition encounters to be certain they are check out to the appropriate insurance for completion EDUCATION: High School graduate or equivalent EXPERIENCE: Minimum of 3 to 5 years supervisory experience Knowledge of managed care, the various insurance plans, registration practices and protocols strongly needed Understanding of and experience with NeighborHealth' systems, processes, policies and procedures a plus Minimum of 3 to 5 years work experience in a health care or customer service environment Bilingual in English/spanish is highly preferred SKILLS/ABILITIES: Strong leadership, initiative, and supervisory skills Exceptional customer service and problem solving skills Excellent communication and interpersonal skills Strong organizational and time management skills Awareness and appreciation of the continuous improvement processes Strong computer skills Awareness of state of the art technology to solve operational issues Analytical skills necessary to review reports and identify trends/issues Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously PAY RANGE: $54,080 up to $ 81,120 depending on experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to **************************** or call ************ to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
    $54.1k-81.1k yearly 4d ago
  • Billing Analyst-Neuco

    Centuri Group 3.7company rating

    Collections specialist job in Lawrence, MA

    Pay Range: $26.94 - $36.23 Centuri companies consider several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, and geographic location. Who We Are Established in 1972, New England Utility Constructors Inc. (NEUCO) has been providing underground utility construction solutions to New England for five decades. Known for safety, quality, and excellence, NEUCO specializes in pipeline and natural gas distribution construction. Our well-trained and professional staff aims for excellence on every project. Competitive wages and benefits. Paid training and development. Opportunities to advance. At NEUCO, you are part of a team working to support critical utility and energy infrastructure. NEUCO is looking for a Billing Analyst to join our team! Under the supervision of the Accounting Services Manager, the Billing Analyst will be responsible for billing invoices and assisting the operations team in tracking project completion to ensure the accuracy and timeliness of billing. What You'll Do * Verify and process daily billing submissions * Review and understand contracts * Support operations in tracking of projects status with billing * Post daily/weekly revenue into the reporting systems * Comprehends costs including but not limited to time & materials, labor and overhead * Assist with collections to gather documents needed for invoice submission to the customer * Maintain customer accounts by processing invoices and customer adjustments; and organize various job status, updates, and comments (daily) * Ensure a positive customer experience by exhibiting a helpful and team-oriented attitude towards customers and employees * Ensure proper approvals are received and attached for auditing purposes * Complete special projects and perform other duties as requested by leadership * Perform other duties as requested by leadership. What You'll Have * Bachelor's Degree in accounting, business, economics, finance or related field * 3+ years of Billing experience preferred * Construction or Natural Gas industry experience is a plus * Ability to work in fast paced deadline driven environment * Ability to comprehend revenue and costs * Strong analytical skills to gather and interpret information * Must work well in a team-orientated environment * Strong attention to detail and organized * Excellent oral and written communication skills * Must be able to work independently and take initiative * Ability to prioritize and multi-task with little supervision * Strong working knowledge of Microsoft Office Suite, with a special focus on Excel * Timberline and/or SAP experience is desirable * Must be familiar with SOX Compliance What You'll Get * Benefit Package including Medical, Dental and Vision Coverage * 401K w/ Company Match * Voluntary Life & AD&D Insurance and Short-Term and Long-Term Disability * Vacation/Sick Time and Paid Holidays * Potential Bonus Opportunities * Career Development Opportunities * Employee Discounts * Weekly Payroll Work Environment * Work is performed in a typical indoor office environment * Flexibility to work different schedules and stay late with little or no notice * Must be able to read documents, use a computer, communicate verbally and in writing * Mobility required within an office, warehouse and construction site environments * Ability to occasionally lift up to 20 pounds Legal Stuff * Pass post-accident and reasonable suspicion drug screens * Provide valid US work authorization documents for E-Verify * Satisfactory results of pre-employment background check results Diversity, Equity & Inclusion Commitment This is subject to change at any time. It reflects management's assignment of essential functions, and does not exclude or restrict the tasks that may be assigned. Centuri and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability, or any other status protected by federal, state or local law. Centuri will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Centuri Group and our subsidiaries we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Nearest Major Market: Boston
    $26.9-36.2 hourly 10d ago
  • Billing and Collection Specialist

    Houseworks Home Care 4.0company rating

    Collections specialist job in Woburn, MA

    💼 Full-Time | Monday-Friday | Hybrid (3 days/week in Woburn, MA) About HouseWorks: Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves. We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. Job Summary The Billing and Collections Specialist will be responsible for the billing and collections processes within the financial operations department. The individual will handle tasks such as billing, submitting documentation and following up on outstanding accounts receivable. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities. Essential Duties and Responsibilities: Process and submit assigned billing for services rendered, ensuring accuracy and compliance with company policies. Investigate and follow up on denials and unpaid balances, resubmitting invoices/claims as necessary. Maintain detailed records of billing and collection activities. Collaborate with internal departments to resolve billing and collection discrepancies. Communicate effectively with insurance companies, patients, colleagues and healthcare providers regarding billing inquiries and collections issues. Assist with other projects as assigned Qualifications and Skills: Strong organizational skills with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal Proficiency in Microsoft Office suite Ability to work independently and as part of a team in a fast-paced environment. Knowledge of UB04/1500 billing practices and/or Home Care industry is a plus. Education and Experience: Associate's degree, Bachelor's Degree preferred 1-2 years of experience of billing/collections Work Environment and Physical Demands: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. On-Site Benefits: 401k Medical, Vision & Dental Insurance PTO, Sick Time, Floating Holidays Pay Range: The hiring range for this position is $22-$25/Hourly. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location. HWOS1000 HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
    $22-25 hourly Auto-Apply 21d ago
  • Collections Specialist

    Robert Half 4.5company rating

    Collections specialist job in Concord, NH

    Description We are looking for a skilled Collections Specialist to join our team in Concord, New Hampshire. This is a long-term contract position offering an excellent opportunity to utilize your expertise in managing commercial and consumer collections. The ideal candidate will excel in handling payment processing and credit-related tasks while ensuring accurate billing and effective collection processes. Responsibilities: - Manage and oversee commercial and consumer collections activities to ensure timely payments. - Process and reconcile payments while maintaining accurate financial records. - Evaluate credit risks and implement strategies to minimize outstanding debts. - Communicate with clients and customers to address billing inquiries and resolve disputes. - Monitor and track overdue accounts, initiating appropriate follow-up actions. - Collaborate with internal teams to streamline collection processes and enhance efficiency. - Prepare detailed reports on collection activities and account statuses. - Ensure compliance with relevant laws and regulations while performing collection tasks. - Build and maintain strong, detail-oriented relationships with clients to support positive outcomes in payment resolutions. - Provide recommendations for improving collection strategies and minimizing financial risks. Requirements - Minimum of 2 years of experience in commercial and consumer collections. - Strong knowledge of credit and collection processes. - Proficiency in payment processing and billing systems. - Excellent communication and negotiation skills. - Ability to analyze financial data and assess credit risks. - Detail-oriented with strong organizational and time-management abilities. - Familiarity with relevant regulations and compliance standards. - Proficiency in using collection management software and tools. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $30k-39k yearly est. 5d ago
  • Collections Specialist

    Cataldo Ambulance Business Trust 4.1company rating

    Collections specialist job in Somerville, MA

    The Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville, MA. office. Collections Specialist Responsibilities: Resolve insurance related billing issues with patients and/or insurance carriers Handling of high call volume Serve as primary representative for patient inquiries/calls Communicate effectively both orally and in writing Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Demonstrate superior customer service skills and problem solving, which includes assisting the patient with alternative payment options and payment plans Possess basic understanding of government and commercial insurance and Credit & Collections policies Identify the need and request rebills to insurance Handle highly confidential information with complete discretion Maintain confidentiality of patient information while on the phone or in-person Work aged invoices utilizing various reports and the collection module using Zoll Rescue Net Alert Revenue Cycle Manager about potential problems that could affect collections Meet productivity goals/benchmarks as set and communicated by the manager Utilize available sources to obtain updated info and reissue correspondence Additional projects and responsibilities may be assigned permanently or on an as needed basis Collections Specialist Qualifications: Working knowledge of Microsoft Office, including Excel, Word is a must Strong communication, problem solving and analytical skills required Acute attention to detail and the ability to work in a fast-paced, team-oriented environment with a focus on communication required Outstanding customer service and phone skills Previous collections or customer service experience a plus Knowledge of HIPPA and healthcare policies a plus High School diploma or GED required Fluent in Spanish a plus, but not required Must be positive and maintain professional demeanor at all times Familiarity with Medicaid and Medicare guidelines Ambulance billing experience a plus 3-5 years Accounts Receivable follow up experience About Cataldo Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state's first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.
    $35k-41k yearly est. Auto-Apply 31d ago
  • Medical Collections Specialist

    Kabafusion

    Collections specialist job in Lexington, MA

    Job Description Come join an exciting and innovative company that puts the “care” back in healthcare! Why do Medical Collections Specialists want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn't matter what your role is, you will be part of a team that works collaboratively to change lives. You will go home knowing that you have made a difference. About us: What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it's no wonder KabaFusion is the industry leader in home infusion. About the role: As a Medical Collections Specialist, you are responsible for managing and resolving outstanding patient accounts and insurance claims. This involves contacting insurance companies to collect payments, verifying billing information, and ensuring compliance with healthcare regulations. Please note, this position is fully onsite at our office located in Lexington, MA. We offer The Grid shuttle bus service between the MBTA Alewife Station and our Lexington office. Essential Duties & Responsibilities: Ensure all collections processes comply with regulatory requirements for government, commercial health plans, and medical group payors. Oversee accurate and timely billing, confirm correct coding and unit documentation based on payor and therapy type. Verify all payor-specific requirements are met before submitting claims electronically. Resolve claim issues by conducting timely follow-ups utilizing payor remittance advice and correspondence. Confirm required authorizations and medical documentation are included with claim submissions as well as appeals. Ensure claims are processed and reimbursed fully in accordance with contractual agreements. Accurately book revenue in alignment with managed care contracts. Conduct collections calls to payors and/or patients promptly and professionally. Maintain HIPAA compliance and safeguard patient health information in accordance with company policy. Responsible for achieving daily productivity targets and support timely completion of monthly financial deadlines. As a Medical Collections Specialist, you bring: High school diploma or equivalent Knowledge of HCPC, CPT, and ICD-10 codes 1+ year of experience working with insurance payors (billing or collections) Our Benefits: Benefits start on your 1 st day of employment. 401k w 4% match - no waiting or vesting period PTO / Floating Holidays / Paid Holidays Company paid life insurance and short-term disability Employee Assistance programs to help with mental health / wellness Learning & Development Programs Perks… includes discounts on travel, cell phone, clothing and more… Generous employee referral program KabaFusion is a mission driven company with a focus on innovation and patient care so, as a healthcare professional, if that sounds like something you want to be a part of, then look no further.
    $36k-44k yearly est. 30d ago
  • Billing Coordinator

    Global Channel Management

    Collections specialist job in Gardner, MA

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications The Billing Coordinator researches in a fast-paced office environment for High Volume National Accounts the necessary documentation for consolidated billing activities while ensuring its accuracy, accountability and timeliness to the customer. Ensures pertinent information is included where required. Coordinates weekly sorting and distribution of daily invoices. Coordinate monthly sorting and distributing of escalation reports and consolidated invoice. Communicate with Collectors and National Account Managers. Develop reports for customer needs. Other duties as assigned. Additional Information $18/hr 3 months
    $18 hourly 14h ago
  • Collection Representative Patient Billing Services

    Brigham and Women's Hospital 4.6company rating

    Collections specialist job in Somerville, MA

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Collection Representative is responsible for communicating with patients, insurance companies, and other parties to collect outstanding balances, resolve billing disputes, and ensure proper reimbursement for the hospital. Essential Functions: * Monitor and manage the accounts receivable of the hospital by reviewing and following up on outstanding balances. * Communicate with insurance companies, patients, and other relevant parties to resolve billing issues and outstanding claims. * Contact patients and insurance companies via phone calls, emails, or written correspondence to collect outstanding balances. * Investigate and resolve billing disputes or discrepancies by gathering necessary documentation, coordinating with the billing department, and communicating with patients or their representatives. * Verify insurance coverage and eligibility for patients, ensuring accurate billing and claim submission. * Assist patients in understanding their medical bills, insurance coverage, and payment options. * Maintain accurate and up-to-date records of collections activities, payment arrangements, and communication with patients and insurance companies. Justification Justification MGB Enterprise is hiring an exceptional Customer Service Professional for our Team! Qualifications * High School Diploma or Equivalent required or Associate's Degree Healthcare Management preferred * Collections Experience 1-2 years preferred Knowledge, Skills and Abilities * Knowledge of medical billing processes, insurance claim submission, and reimbursement principles. * Familiarity with insurance plans, government programs, and their billing requirements. * Excellent communication skills, both written and verbal, to interact effectively with patients, insurance companies, and colleagues. * Strong negotiation and problem-solving skills to resolve billing disputes and collect outstanding balances. * Attention to detail and accuracy in recording collection activities and maintaining documentatio Additional Job Details (if applicable) Working Conditions Required * Monday through Friday, 8:00am to 4:30 pm ET schedule * Quiet, secure, stable, compliant work station required Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.8 hourly Auto-Apply 43d ago
  • Accounts Receivable Accountant

    Advocates 4.4company rating

    Collections specialist job in Framingham, MA

    Salary $50,000-$58,000 The Accounts Receivable Accountant is responsible for the accurate and timely billing of contracts, including cost reimbursement contracts, and other fiscal analysis. Minimum Education Required Bachelor's Degree Responsibilities Prepare and invoice cost reimbursement and unit rate contracts for both state and federally funded programs. Prepare and invoice non-state contracts with affiliates and revenue sources. Follow proper invoicing and billing procedures as designated by each contract's varying requirements. Calculate and invoice service fees and reimbursements due from individuals supported. Apply cash deposits and applications, credit/debit memos as required. Investigate billing issues. Respond to Adhoc requests for information. Attend and actively participate in staff meetings. Process and maintain food stamp (SNAP) applications for group home clients. Ensure that clients are treated with dignity and respect in accordance with Advocates Human Rights Policy. Perform all duties in accordance with the agency's policies and procedures. Adhere to all principles related to the Advocates Way. Qualifications B.A. and 2 + years accounting experience, preferably with receivables in non-profit, human services and/or health care environment is preferred. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Strong Excel spreadsheet application and PC skills. Proficiency in accounting software applications (experience with Solomon a plus). Meticulous attention to detail; timeliness and accuracy. Ability to communicate articulately and knowledgeably with all levels of internal staff and external parties as required. Must be able to perform each essential duty satisfactorily. Must be well-organized, willing to learn and take initiative. High energy level, superior interpersonal skills, and ability to function in a team environment. Must demonstrate the ability to meet deadlines and follow assignments through to completion. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
    $50k-58k yearly Auto-Apply 36d ago

Learn more about collections specialist jobs

How much does a collections specialist earn in Haverhill, MA?

The average collections specialist in Haverhill, MA earns between $30,000 and $66,000 annually. This compares to the national average collections specialist range of $27,000 to $45,000.

Average collections specialist salary in Haverhill, MA

$45,000
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