Operations Engineer jobs at Comcast

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) **Job Summary** Responsible for identifying complex problems across multiple platforms and projects within one or more areas of research and developing novel machine learning algorithms to solve them. Evaluates accuracy and functionality of individual machine learning algorithms and as well as the overall implications of entire machine learning frameworks. Contributes to internal strategy and roadmap for one or more areas of machine learning research. Promotes areas of machine learning research internally and externally. May present at external meetings. Responsible for overseeing design, implementation and evaluation of future machine learning based products and applications. Guides multiple engineering teams to successfully deploy and operate machine learning based products and applications. Provides guidance and leadership to other researchers and engineers in developing novel ways to solve problems using machine learning and discover new machine learning powered products. Collaborates and influences teams and works cross functionally. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. Leads teams and projects and shares expertise, but does not directly manage people. **Job Description** **Must Have Skills:** + Pre- and Post-training of Large Language Models (LLMs) + LLM Agents, Agentic AI, Multi-agent system + Agentic AI Evaluations + Advanced Machine Learning **Core Responsibilities** + Guides the successful completion of high profile, revenue impacting programs that use machine learning as essential components. Determines the technical objectives of an assignment. Serves as a leader across multiple teams for machine learning technologies and areas of research, including the design of prototypes and partnering with the product team. + Leads teams in the design and development of specifications, technical requirements, algorithms and frameworks of custom machine learning based designs for future products and applications. + Acts as a subject matter expert in designing and prototyping high complexity machine learning models. Leads innovation in technical capability delivery. + Leads the realization of cutting-edge technical capabilities into business applications and solutions by being responsible for applying advanced algorithms and techniques to software solutions. + Researches, writes and edits documentation and technical requirements, including evaluation plans, confluence pages, white papers, presentations, test results, technical manuals, formal recommendations and reports. Creates patents, application programming interfaces (APIs) and other intellectual property. Presents papers and/or attends conferences, as well as displaying leadership in these areas. + Specialized in LLM agents and large-scale evaluations of them. + Tests and evaluates solutions presented to the Company by various internal and external partners and vendors. Leads teams in completing case studies, testing and reporting. + Represents the work team and organization as the prime technical contact for one or more areas. + Serves as a leader to others on assigned projects. Provides guidance and leadership to more junior engineers. + Consistent exercise of independent judgment and discretion in matters of significance. + Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. + Other duties and responsibilities as assigned. **Here's a look at just some of the perks and benefits we make available to our US-based employees:** + Medical & Dental + 401(k) Savings Plan + Generous paid time off + Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. + Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. **Learn more at** **jobs.comcast.com/life-at-comcast/benefits** We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. + This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. + **Comcast is an EOE/Veterans/Disabled/LGBT employer.** + Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. _This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future._ Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. **Skills:** Machine Learning (ML); Problem Solving; Innovation **Salary:** Primary Location Pay Range: $234,380.91 - $351,571.37 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (********************************** on our careers site for more details. **Education** Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. **Relevant Work Experience** 15 Years **Job Family Group:** Information Technology