Community Counseling of Bristol County Remote jobs - 25 jobs

Description About Catholic Charities Catholic Charities of the Archdiocese of New York delivers essential services to tens of thousands of New Yorkers annually. Our mission depends on capable, stable, and engaged people. We are undertaking a multi-year People & Culture transformation to modernize HR systems, strengthen leadership accountability, and improve employee experience. Summary: The Senior Director, People Operations & Services is a newly created operational leadership role responsible for building operational excellence in people services. Reporting to the Chief People & Culture Officer (CPCO), this role establishes the systems, service standards, and team capabilities that enable consistent, high-quality support for approximately 850 employees across Catholic Charities agencies, including Catholic Charities Community Services. This is a hands-on leadership role for someone who has actually built and scaled HR operations, not just worked in them. Essential Duties and Responsibilities include the following. Other duties may be assigned. Key Responsibilities 1. Operational Leadership & Service Excellence Oversee daily HR service delivery across recruitment, onboarding, benefits, transactions, compliance, and employee relations Lead implementation of modernized HR Generalist model with clear service standards and documented processes Build operational infrastructure including workflows, SOPs, service level agreements, and lifecycle processes Partner with CPCO and IT/Finance to optimize HR systems and strengthen data integrity Serve as primary operational problem-solver for day-to-day HR issues 2. Team Leadership & Capability Building Provide direct supervision to HR functional areas including Talent Acquisition, Generalist Services, Onboarding, Compliance, Benefits, Employee Engagement, and HR Operations Develop team capabilities in operational excellence, customer service, and problem-solving Establish clear expectations, performance standards, and accountability structures Coach and develop HR staff, particularly those advancing into broader Generalist roles 3. Employee Relations, Compliance & Risk Management Ensure employee relations matters are handled promptly, consistently, and professionally Oversee ER case management, coach Generalists and use trend data to identify improvements Ensure compliance with employment laws, regulatory requirements, and internal policies Identify and mitigate HR-related risks 4. Strategic Implementation & Change Management Lead operational implementation of strategic initiatives including HR Generalist transition, ATS rollout, and onboarding improvements Partner with CPCO on program redesign; ensure operational readiness and sustainability Drive process improvements that reduce friction and strengthen employee experience Navigate competing priorities and matrixed leadership structures with clarity 5. Metrics, Reporting & Communication Develop and maintain core HR metrics and dashboards Partner with CPCO and HRIS Administrator to prepare monthly People Snapshot and quarterly People Dashboard Translate operational data into insights and recommendations for leadership Represent HR in leadership meetings and cross-functional initiatives Required Qualifications Experience & Demonstrated Achievement 10+ years of progressive operational leadership, with substantial experience designing systems, establishing service standards, and developing team capability to sustain high performance Strong working knowledge of core HR domains: recruitment, onboarding, benefits, compliance, employee relations, and transactions Experience leading teams through significant operational change or modernization in nonprofit, human services, healthcare, or mission-driven environments strongly preferred Leadership Competencies & Behavioral Qualities Steady, grounded leadership that brings clarity, calm judgment, and solution-focused dialogue to complex situations Genuine enthusiasm for operational detail, process discipline, and building reliable systems Confident partnering with executives while taking full ownership of operational domains Strong coaching ability with authentic interest in developing team capability Systems-thinking mindset with ability to see patterns, design sustainable solutions, and navigate ambiguity Excellent relationship-builder and communicator with credibility at all organizational levels Commitment to inclusion and to Catholic values of human dignity, compassion, and service (no particular religious affiliation required) Preferred Qualifications Master's degree in HR, Business Administration, Organizational Development, or related field Experience in complex, multi-site or multi-entity organizations Familiarity with HR technology platforms; ATS implementation experience a plus Working conditions and physical demands required:The demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Remain in a stationary position at a workstation and use a computer approximately 90% of the time. Ability to work remotely as needed. Frequently sit for extended periods. Travel for staff meetings 10% of the time using reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather conditions. Traverse neighborhoods that may require an elevated level of alertness and awareness of surroundings. What Success Looks Like First 90 Days • Builds strong working relationships with HR team, program leaders, and CPCO • Conducts grounded operational assessment, identifying immediate areas for stabilization • Establishes clear expectations, workflows, and service standards • Supports early implementation of modernized HR Generalist model First Year • HR operations run reliably with service standards and improved customer experience • HR team operates more consistently, collaboratively, and with stronger execution discipline • Employee relations matters handled promptly and consistently • New ATS fully implemented with measurable reductions in time-to-fill • Meaningful improvements in onboarding operations and consistency • Service level agreements established and consistently met • Process documentation completed for all major HR workflows • Documented reduction in operational errors and rework • Noticeable improvement in HR's reputation for reliability, support, and responsiveness Compensation & Benefits Salary range: $170,000-$185,000, commensurate with experience and demonstrated achievement. Comprehensive benefits package including health insurance, retirement plan, paid time off, and professional development opportunities. Catholic Charities is an equal opportunity employer committed to building a diverse, inclusive, and accessible workplace that honors the dignity of every person. We welcome applicants of all backgrounds and ensure fair consideration without regard to race, color, religion, creed, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Description Summary: The Administrative Assistant will support the Site Supervisor and program staff by performing a variety of administrative and clerical tasks. Responsibilities include maintaining records, preparing reports, managing communication, coordinating office supplies, and assisting with special projects. This role is essential to ensuring the smooth operation of daily activities across program sites. Duties and Responsibilities: Pick Up and Deliver Emergency Assistance Checks Collect emergency assistance checks from HRA Job Centers, the main office, and HPP sites; deliver them to designated locations promptly and securely. Maintain Employee and Client Records Keep updated records of employees and clients, including final outcomes and relevant statistics. Generate Program Reports Prepare accurate and timely computerized reports on program performance and client data. Support Special Projects Assist with special projects as assigned by the Supervisor, ensuring deadlines and quality standards are met. Develop Filing Systems Create and maintain organized filing systems for physical and digital records. Office Supply Coordination Monitor inventory and coordinate orders for office supplies to ensure availability and cost efficiency. Handle Communication Manage incoming phone calls and correspondence, providing professional and timely responses. Maintain Calendars and Appointments Use scheduling software to organize calendars, appointments, and meetings. Document Meeting Minutes Prepare, distribute, and file accurate minutes for departmental and program meetings. Attend Meetings Participate in Department and Program meetings as directed. Provide Administrative Support to Supervisor Assist the Supervisor with ongoing administrative tasks and special assignments. Perform Other Duties as Assigned Adapt to the needs of the program by handling additional responsibilities as required. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday. Additional hours may be required to meet program deadlines, or client needs. Working conditions and physical demands required: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • To conduct home visits and outreach within NYC at least 50% of the time, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions. • Ability to work with the public. • Ability to position boxes/items at different levels that weigh up to 25 lbs. • Remain stationary at a work station and use a computer at least 50% of the time. • Potential to carry a laptop to offsite work locations. Qualifications Education and/or experience required: HS Diploma, some college preferred, and/or minimum 3 years of related experience. Bi-lingual English Spanish preferred. Skills, Licenses, and/or competencies required: Excellent interpersonal and communication skills; strong organizational and computer literate Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Description Summary: The Case Management Department of Catholic Charities Community Services (CCCS) seeks to ensure that everyone in the community has what is necessary to live a dignified human life: shelter, food, clothing, access to services and other resources. We serve a wide population that includes immigrants, seniors, families facing financial crisis, and food insecurity. We use a strength's based and client-centered approach in our work, always striving to help communities resolve crises, adapt and thrive. Location: 530 W. 166th Street New York, NY (Alianza Dominicana Cultural Center) Salary: $28.29 per hour, this is a non-exempt hourly position based on a thirty-five (35) hour work week or $51,488.00 annually. Essential Duties and Responsibilities:Direct Client Services: Provides effective engagement, assessment, service planning and follow-up using a strengths based and trauma-informed approach. Provides crisis intervention in emergencies and disasters around shelter, food, clothing, and other basic needs through the provision of financial assistance, food pantry, goods, advocacy, access to benefits and resources. Responds to disasters within the community or city as assigned and needed to provide case management support. Develops a comprehensive understanding of the complex social service system and partners with clients to better navigate these networks. Designs and provides peer support groups in collaboration with community members. Community Engagement: Provides services to the whole family including parents, children and grandparents and identifies and builds upon support systems and community networks. Conducts community outreach to build program capacity. Develops knowledge about and maintains collaborative relationships with community agencies, other Catholic Charities Departments, Divisions, Affiliates and Archdiocesan entities. Administrative: Enters information into Data Management System(s). Meets program deliverables in a timely and efficient manner and works collaboratively with the funding partner (Department of Youth and Community Development-DYCD). Completes requests for financial assistance and gathers relevant supportive documentation in a timely, efficient, and thorough manner. Attends and participates in weekly supervision, monthly Department meetings, team meetings, community meetings, trainings, and other agency-related activities. Assists at other sites as needed. Other duties may be assigned. Position Type and Expected Hours of Work: This is a full-time, non-exempt position. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday. Additional hours may be required to meet program deadlines, or client needs.Working conditions and physical demands required : The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Travel for field visits, outreach, staff meetings and/or escorting clients at least 20% of the time using reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather conditions. Traverse neighborhoods that may require a high level of alertness and awareness of surroundings. Work with clients who require consistent and comprehensive support, some under potentially stressful conditions. Remain in a stationary position at a workstation and use a computer approximately 70% of the time. QualificationsEducation and/or experience required: Bachelor's degree preferred or Associate's degree required in human services with at least two years' experience in the social services field. Bilingual Spanish/English required. Skills, Licenses, and/or competencies required: Excellent interpersonal skills: the ability to work well independently and as part of a team. Knowledge of social service delivery systems and local resources. Excellent organizational, time-management and communication skills. WIFI access and an ability to successfully navigate remote technology, if needed. Ability to utilize Microsoft Office Suite, Google Suite, and Data Management systems built on a Salesforce platform. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Summary: The TEMP Workforce Development Specialist will assist the Workforce Development Coordinator in providing employment support and job placements for Day Laborers in Yonkers and NYC. Responsibilities include recruiting and screening participants for job readiness, identifying and addressing barriers to employment, and making referrals to job training and work experience programs for employment-ready participants. Essential Duties and Responsibilities: include the following and other duties may be assigned: Operational responsibilities: • Research prospective employers in NYC and Westchester aligned with Day Laborer Program (DLP) trainings; collaborate with the Workforce Development Coordinator on outreach, job fairs, and job postings. • Conduct employment intakes and assessments, provide guidance to participants facing barriers, and make referrals for those with physical or mental disabilities. • Secure and coordinate job placements through employer outreach, administrative support, and follow-up to address any workplace issues. • Support ongoing employment needs, including job upgrades, vocational training, and career development opportunities. • Prepare monthly reports on job placements, worker engagement, and workshops; assist with funding contract deliverables Supportive Services Responsibilities • Assess participant needs, schedule meetings, track engagement, and provide referrals to service providers. • Advocate for participants and their families regarding school enrollment, healthcare, and other services. • Plan, coordinate, and facilitate job readiness and related workshops. Administrative Responsibilities • Share responsibility for reception, phones, and mail; attend meetings, conferences, and trainings. • Maintain accurate case files and electronic documentation in compliance with contractual requirements. Qualifications Education and/or experience required: • Associate's degree in related field or related work experience in job placement, community relations, and employment readiness. • Minimum one (1) year community organizing or customer service experience Skills, Licenses, and/or competences required: • Bilingual (English/Spanish). • Knowledge of and experience with immigrant and/or day laborer populations. • Ability to work and communicate effectively and sensitively in a multicultural environment. • Proficiency in Microsoft Office applications (Word, Excel, Outlook, SharePoint, etc.). • Excellent organizational, time management, and interpersonal skills. • Strong oral and written communication abilities. Position Type and Expected Hours of Work: This is a Full-Time position, Monday - Friday, and will require flexibility for some weekend and evening hours, to meet program participants' needs. Working Conditions and physical demands required: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Ability to travel regularly between the two office locations and surrounding areas for outreach using reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather conditions. • Remain in a stationary position at a workstation and use a computer approximately 70% of the time. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Description Summary: Beacon of Hope (BOH), a Division of Catholic Charities Community Services, is a premier provider of supportive housing for individuals with serious mental illness in New York City. BOH provides multiple levels of residential services in the Bronx, Staten Island, and Brooklyn with the goal of supporting residents to live in the community with as much independence as possible. The Data Clerk's primary responsibilities include the preparation of finance related materials and assistance with Central Office reception. The Data Clerk also provides office support to the BOH staff in the Central Office. As the Data Clerk is granted full access, use and disclosure authorization relative to protected client-related health information, the individual is required to maintain full compliance with the federal confidentiality regulations governing electronic medical records and associated reporting Essential Duties and Responsibilities include the following: Data: Reviews invoices and other related documentation for accuracy. Collects all information related to the preparation of AFPs. Interfaces with BOH Managers and Administrative Assistants to resolve account coding and other issues. Communicates with BOH Managers and Administrative Assistants about the AFP process and status. Coordinates all AFP related processes with the BOH Fiscal Manager. Files all AFPs in Cognizant to ensure access and accurate recordkeeping. Tracks AFPs in Cognizant and BOH spreadsheets as required. Prepares AFP related reports to capture program and vendor expenditures. Reviews purchases orders confirming vendor prices and BOH quantities. Ensures compliance with IRS 1099 requirements; obtains appropriate documentation from vendors Collects information and prepares spreadsheets for vendor purchases. Coordinates with vendors regarding invoicing and payment inquiries and discrepancies. Respond to requests for information relating to unpaid invoices and status of payment Responds to vendor inquiries in a timely manner and keep others updated as indicated. Prepare monthly BOH Division credit card vouchers by reconciling in Chrome River Prepares travel reimbursement and cash advance reports in Chrome River Updates Finance Department Reports as required, such as Outstanding Checks Report Performs other duties as assigned by Central Office leadership staff Reception: Answer telephones and communicate appropriately with the caller and recipient. Meet and greet clients, staff, and visitors Perform general clerical duties to include, but not limited to: photocopying, mailing, faxing and filing. Sign for and distribute UPS/FED EX/Airborne packages. Prepare such packaged as needed. Working conditions and physical demands:The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Remain in a stationary position at a work station and use a computer at least 90% of the time. Stand and bend to perform office related tasks 10% of the time. Operate a computer and other office equipment; such as a calculator, copier and printer. Ability to lift five pound items for placement, transfer and storage. Ability to meet competing deadlines. Qualifications:Education and/or experience: High School Diploma or equivalent.. Two years of related office work experience. Skills, Licenses, and/or competencies: Excellent interpersonal skills and ability to maintain professional relationships. Excellent organizational, time-management and communication skills. Entry Level Microsoft Office Skills including WORD and EXCEL. The ability to use multiple databases simultaneously to record and track information, and prepare materials The ability to work well independently and as part of a team. Salary: $23 - $25.00 hourly Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Summary: The Program Director provides administrative and programmatic leadership for the Catholic Charities Feeding Our Neighbor's Program (FON), a well-established Emergency Food Services program that has been meeting food insecurity needs of vulnerable New Yorkers for over 40 years. Reporting to the Division Director of Food and Housing Stability the Program Director will be at the forefront of food inventory and management, including management of the Program's $7+ million-dollar annual food budget and all special initiatives related to food insecurity. The Program Director will also oversee all the distribution and warehousing, inventory, food and quality control and provide operational support to an extensive third-party emergency food pantry network across New York City, Westchester County and parts of the Lower Hudson Valley. This role provides leadership to a dedicated team and collaborates with community partners to secure necessary resources for the program's success. Location: Bronx Center- 402 East 152nd Street, Bronx, NY Salary Range: $85,000 - $90,000 Essential Duties and Responsibilities include the following. Other duties may be assigned. Program Management: 1. Oversee the day-to-day operations of the program including 38+ pantries and the Hub operations 2. Provide oversight and guidance for the SNAP program and case management services 3. Oversee all warehousing/distribution, ordering, logistics, quality and inventory control and data collection matters for the FON program 4. Develop and implement operational protocols and procedures to ensure the program's efficiency and effectiveness to include strategies to improve warehousing and distribution processes, streamline operations and minimize waste and forecasting replenishment and delivery needs. Staff and Volunteer Management: 5. Directly supervise FON Management Team. 6. Recruit, train and supervise staff and volunteers 7. Ensure appropriate staffing levels to meet community needs 8. Foster a positive, inclusive and supportive work environment that emphasizes teamwork and service excellence. Fundraising and Resource Development: 9. Manage program budget of approximately $5 million, combination of government contracts, foundation grants and private funds. 10. Oversee quarterly expenditures, especially allocations of food spending by programs. 11. Manage and assist with preparation of funding applications and/or reporting requirements for all funding opportunities for the program. 12. Manage and analyze the coordination of data collection, contract deliverables, and annual metrics. Community Engagement 13. Identify area(s) of unmet needs throughout the Archdiocese of NY and organize parish/community-based initiatives and develop training and workshops for community leaders. 14. Advocate for the needs of underserved populations within the community, ensuring equitable access to resources. 15. Develop working knowledge of the issues, trends, and legislative activity in the areas of hunger and food nutrition. Position Type and Expected Hours of Work: This is a full-time exempt position. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday. Additional hours, holidays and weekends may be required to meet program deadlines or client needs. Working conditions and physical demands required: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To conduct site visits and outreach approximately 50% of the time, use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather. Ability to work with the public and client population in underserved communities Participate in special events, meetings, forums, etc. at least 25% of the time. Qualifications Education and/or experience required: Master's degree in social services, non-profit management or related field required Minimum 3 years' experience in food related inventory management and logistics Minimum 5 years in a management role; proven ability to manage staff in a high volume, fast paced environment Skills, Licenses, and/or competencies required: Familiarity with state and local health requirements for safe food handling and operations Familiarity with and compassion towards poverty and hunger related public policy Ability to work collaboratively with diverse stakeholders, including community members, organizations, and government agencies Experience with budget and grants management Capable of handling multiple complex tasks including statistical analysis. Strong organizational, communication and time management skills. Excellent interpersonal, communication, verbal, written and public relations skills. Some knowledge of New York City resources and public benefits. Ability to travel throughout Manhattan, Staten Island, the Bronx and Upper Counties. Computer proficiency in MS Word, Excel, and PowerPoint. Bilingual (English/Spanish) a plus. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Description We seek to foster a culture of philanthropy within the organization that values our donors. We emphasize the lifetime value of our donors and invest in building long-term relationships. Our donor-centered approach recognizes the needs and priorities of our partners while remaining aligned to our organizational mission and strategic priorities. Reporting to the Director of Marketing, the Marketing Manager will communicate the mission of Catholic Charities to strengthen the organization's public profile and advance its mission. S/he will help develop, implement, and manage a storytelling pipeline to capture the critical work Catholic Charities is doing to help strengthen the organization's public profile among prospects, donors, media, and partners. The ideal candidate is a self-starter who is both a collaborative thinker and independent contributor with a passion for telling impactful stories that drive donor action. A strong candidate will have a keen editorial eye and strong marketing instincts, always curious to discover new stories andnew opportunities. S/he is comfortable producing short form pieces with a quick turnaround and limited details to draw from and can then adapt that content for multiple channels including, but not limited to website, social media, email, advertising, and donor conversation points. Job Duties and Responsibilities include the following:Storytelling (50%) Create CCNY website content for posting biweekly or weekly that demonstrates the impact of CCNY's mission serving vulnerable New Yorkers in need across the region. Manage distribution of weekly digital subscriber newsletter in partnership with the Senior Manager, Digital Fundraising and Direct Marketing. Under the direction of the Director of Marketing and Chief Advancement Officer work on special projects and videos. Develop, implement, and manage systems that include workflows and documentation for storytelling pipeline. Liaise with development, program, and agency teams to secure out stories of impact. Liaise with Chief Advancement Officer, Director of Marketing, Director of Government Relations, Director of Community Engagement and outside Public Affairs firm on marketing, public relations strategy. Content Marketing (40%) Content Development: Write and develop compelling marketing materials, including website content, news articles, social media posts, brochures, and other promotional materials. Ensure content aligns with the brand voice and messaging strategy. Draft original content and guide, edit, and adapt content developed by development and marketing colleagues to increase visibility and profile. Support media relations, including monitoring CCNY's public profile, drafting content and sharing recommendations to raise the organization's profile. Under the leadership of the Director of Marketing, manage press and media on website. Social Media (10%) Manage the work of the Marketing and Communications Specialist who is responsible for updating the monthly social media calendar and weekly social media posts to grow a community of followers and donors on all channels. Convene a group of “selected staff” to serve as social media contributors to share our work and impact directly with our audiences and amplify our mission and increase engagement. Manage and guide the Marketing and Communications Specialist who is responsible for influencer program to engage with celebrities and key influencers to advance CCNY's messaging. Other duties as assigned. Position Type and Expected Hours of Work: This is a full-time exempt position. Days and hours of work are generally 9:00 AM-5:00PM Monday - Friday. Please note that additional night and weekend hours will be required to meet deadlines and attend events. Annual Salary: $80,000-$95,000Location: 488 Madison Avenue New York, NY Working conditions and physical demands: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Travel at least 20% of the time using public transportation or vehicle, traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions. Remain stationary using a computer at least 50% of the time, in meetings and/or events. Carry a laptop or iPad to offsite work locations. Ability to operate standard office equipment, and video and photography equipment. QualificationsEducation and/or experience: Degree in communications, journalism, marketing, or related field a plus. Master's degree preferred. 6-8 years of experience in marketing, communications, and/or journalism, preferably with a nonprofit, or equivalent combination of education and experience. Experience or interest in donor communications, development, or fundraising across varied targeted pipelines. Superior English language writing, editing, and proofreading skills, with focus and experience in synthesizing complex content into essential, compelling messages for a range of mediums including one-pagers, reports, white papers, website, social media, and press. Ability to independently problem solve and drive your own work across multiple fastmoving projects in a complex organization with effective prioritization. Excellent project management, collaboration, and relationship-building skills. Prior experience with WordPress, Sprout, and DAM systems preferred. Excellent organizational skills and attention to detail. Ability to multi-task, juggle multiple projects and multiple and simultaneous deadlines. Excellent written and verbal communications. Team player. Professional manner and strong interpersonal skills. Entrepreneurial and ability to take initiative. Proactive attitude and strong work ethic, with the ability to identify problems and develop solutions. Mature, adaptable, resourceful, and detail-oriented, with the ability to work both independently and as a member of a team. Proficiency in AP and Chicago style, familiarity with Adobe and Creative Suite. Strong computer skills; including Microsoft Office, Internet research, Monday.com, in Design, Luminate and Raiser's Edge CRM preferred. Demonstrable respect for all persons regardless of religion, ethnicity, class, or gender, with a high comfort level working in a diverse environment with a demonstrated commitment to high professional ethical standards. Commitment to work and mission. Other duties as assigned. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. Please note these positions are located in Spokane, WA and remote work status is available after in-person training and core competencies have been evaluated and demonstrated as determined by FBH. PART-TIME SHIFT AVAILABLE: Thursday, Friday & Saturday 4PM-12:30AM - This shift is eligible for added shift differential of 9.73% to the base pay listed below. Telephone crisis intervention services is a 24/7/365 behavioral health crisis hotline for a six-county region. The crisis hotline is staffed by skilled professionals that triage and assess crisis by phone and make appropriate referrals to resources, mobile crisis staff or Designated Crisis Responders. The regional crisis line is accredited by the American Association of Suicidology and is a provider for the National Suicide Prevention Lifeline network and is part of the 988 National Suicide Prevention Line to ensure everyone experiencing a behavioral health crisis in the Spokane Regional Service Area have immediate access to suicide prevention and crisis services through a three-digit phone number. When you become a skilled professional in telephone crisis intervention, you are contributing to the solution for people and professionals in the community. The experience and skills gained as a telephone crisis interventionist, will be useful to you and your community for the rest of your life, not just the rest of your career. The Crisis Triage Specialist provides telephone crisis intervention and evaluation services for youth, adults and families in a behavioral health crisis. The Crisis Triage Specialist conducts telephone assessments with or on behalf of individuals whose health or safety is in danger because of a mental health or substance use condition, collaborates with individuals, family, and community partners to develop and implements "viable less restrictive alternatives to hospitalization" in situations where appropriate or assist with facilitation of inpatient treatment. ESSENTIAL DUTIES AND RESPONSIBILITIES includes but are not limited to the following: Provide telephone triage services to individuals requesting assistance or 3rd party referral sources to provide crisis services and community stabilization services to the identified individual in crisis. Complete risk assessments to determine if a caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, Mobile Crisis Response teams, DCR, and/or Active Rescue to maintain his/her safety or the safety of others. Must be able to manage multiple calls in a professional and engaging manner. Assist clinical staff with follow-up phone calls as requested and appropriate. In collaboration with clients and their support system, develop stabilization and safety plans. Complete comprehensive documentation which supports the safety plan as indicated. Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs. Accept delegation and follow through with specific expanded assignments and responsibilities within FBH system such as quality improvements teams, task groups, committees, consultations, mentoring or training responsibilities. Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices. Provide crisis services by phone, that follow best practices and protocols. Regional Crisis Line Specialists must adhere to NCQA standards and SCRBH-ASO contract requirements and performance outcome metrics. 988 must adhere to American Association of Suicidology accreditation and Vibrant Emotional Health's National Suicide Prevention Lifeline network standards. For 988, provide post crisis follow up calls to support stabilization of individuals in crisis and support the client in connecting with referred resources and services. Other duties as assigned by agency or supervisor. QUALIFIED CANDIDATES WILL HAVE: REQUIRED: Bachelor's degree in Behavioral Health related field - Applicants will not be considered that do not meet this requirement. Must apply for a Counselor Agency Affiliated - Registered (CAAR) credential from the WA State Department of Health within 30 days of hire. PREFERRED: Two years of experience serving individuals with behavioral health needs Experience with crisis intervention, including risk assessments KNOWLEDGE, SKILLS & ABILITIES: Strong engagement and customer service skills, empathy, ability to remain calm, professional, and clear headed during escalated situations. Knowledge and skills in working with individuals with mental health and/or substance use disorders Knowledge of all WAC and RCW requirements for Crisis Ability to communicate and engage effectively with individuals of varied, backgrounds, trauma experiences, cultures, education level and socio-economic status. Demonstrate evidence of critical thinking, decision-making ability and problem-solving skills. Knowledge of community resources is necessary to assist callers with viable resources. Ability to work autonomously PHYSICAL, SENSORY & ENVIRONMENTAL: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in an office setting which may involve sitting and use of computers for four to eight hours per day. May be required to lift 10 - 20 pounds. Work may be performed out of office and travel may be needed to outside areas. Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens. PAY RANGE (Hourly/ Non-Exempt): $25.89-$31.53 All pay is based on longevity at Frontier Behavioral Health; thus, the starting base pay for this position is $25.89 per hour. This shift is eligible for added shift differential of 9.73% added to the base pay above. Our Benefits and Perks are Amazing! WE BELIEVE IN WORK LIFE BALANCE: Paid Time Off - Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays! Sick Leave - Extended Sick Leave and Paid Sick and Safe Time. Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: ****************************** Medical, Dental and Vision Retirement - We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. Flexible Spending Accounts Life Insurance - Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: *************************** Signing Bonus! No-cost licensure supervision for those pursuing clinical licensure. Federal and State Loan Forgiveness Program for qualifying Programs. Reimbursement of License/Certification application fee that is required for the position. Free Employee Assistance Program Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.

Description Summary: The Senior Accountant plays a key role within the CCCS Finance Department's Program Support team, overseeing operational financial reporting and contract compliance. Reporting to the Finance Manager(s), the Senior Accountant ensures timely and accurate fiscal operations, including claims processing, budget development, audit preparation, forecasting, and financial reporting. This role supervises Staff Accountants and may also be assigned to ad hoc financial projects as needed. Key Responsibilities: Contract & Grant Accounting Prepare or oversee accounting for government contracts and foundation grants. Manage regulatory filings such as claims, budget modifications, close-outs, and advance requests. Reconcile revenue, receivables, expenses, and unbilled earnings. Ensure the integrity of financial data through accurate journal entries and reconciliations. Monitor outstanding receivables to ensure timely collection and maximize cash flow. Managerial Accounting Provide financial support for budgeting, forecasting, and monthly variance reporting. Review and approve transactions, ensuring proper coding and journal entries. Prepare monthly contract activity and status reports for management. Assist with budget development and financial projections. Financial Accounting & Audit Support Support year-end and periodic audits by preparing required documentation and schedules. Analyze account activity to facilitate the release/utilization of Temporarily Restricted Net Assets (TRNA). Develop working papers and schedules to support compliance and reporting efforts. Assist with special projects and reporting requests from senior finance and operations staff. Leadership & Process Improvement Supervise, train, and evaluate Staff Accountants. Recommend and implement process improvements to strengthen internal controls and operational efficiencies. Location: 80 Maiden LnWork Schedule: Full-time: Monday-Friday, 9:00 a.m. - 5:00 p.m. Occasional evening or weekend work may be required to meet deadlines. Work Environment & Physical Demands: Primarily desk-based; computer use for at least 70% of work hours. Occasional travel between sites using public transportation or a personal vehicle. Must be able to carry work materials and meet competing deadlines. Occasional exposure to outdoor weather and stairs when visiting off-site locations. Key Relationships: CCCS executive, operations, and facilities management staff. Corporate departments: CFO, Human Resources, and Executive Directors. CCCS fiscal team, funding agency representatives, and auditors. Qualifications: Required: Bachelor's degree in Accounting with 4+ years of relevant experience CPA certification preferred Skills & Competencies: Excellent communication and interpersonal skills. Strong analytical skills and attention to detail. Ability to prioritize tasks, meet deadlines, and work independently. Commitment to Catholic Charities' mission and flexibility to meet organizational needs. Preferred: Experience with nonprofit accounting and government contracts (NYS & NYC preferred). Familiarity with Lawson Financial Systems and accounting facilities. Catholic Charities and Catholic Charities Community Services are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law

Catholic Charities Community Services (CCCS) is seeking a motivated, curious, and analytical individual to serve as the Director of Special Projects. Reporting directly to the CEO, this role will support executive priorities through research, writing, cross-functional coordination, and project execution. The Director of Special Projects will work closely with teams across the agency to advance initiatives tied to governance, funding, communications, and internal process improvement. Essential Duties and Responsibilities • Conduct independent research on a wide range of organizational, policy, and operational topics and synthesize findings into clear, concise briefing materials. • Draft internal and external communications including memos, talking points, newsletters, and presentation materials to support executive messaging, outreach, and advocacy. • Track and coordinate special projects from start to finish, including timeline management, stakeholder engagement, and progress reporting. • Coordinate key functions including special initiatives, procurement tasks, and board engagement. • Liaise with leadership and departmental teams to align deliverables with agency-wide goals and ensure timely execution of strategic initiatives. • Participate in and/or support high-level meetings documenting key decisions ensuring accountability. • Assist with materials related to board governance, meeting preparation, and follow-ups. • Maintain discretion and sound judgment in handling confidential and time-sensitive matters. • Other duties may be assigned. Position Type and Expected Hours of Work:This is a full-time hybrid position. Days and hours of work are generally 9:00 AM to 5 PM Monday-Friday. Additional weekend and evening hours may be required to meet program deadlines or client needs. Working conditions and physical demands required: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Travel at least 25% of the time to provide on-site support for CEO using public transportation or vehicle, traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions. Remain stationary using a computer at least 60% of the time, in meetings and/or events. Carry a laptop to offsite work locations. Ability to operate standard office equipment i.e. copier, fax, scanner, postage machine and printer. Ability to use and respond to phone calls. Ability to lift and file documents in cabinets. Qualifications Education and/or experience required:• Bachelor's degree required. Advanced degree preferred in Public Administration, Public Policy, Juris Doctor, Communications or related field. • 2-4 years of experience in project management, communications, public policy, operations, or other cross-functional strategic support roles and/or equivalent experience. • Proven ability to conduct research, synthesize findings, and create high-quality deliverables (memos, talking points, presentations, etc.). • Exceptional writing skills for a variety of audiences required (e.g., speechwriting, newsletter development, digital design). • Strong organizational and planning skills with the ability to manage multiple priorities independently. • Demonstrated ability to interact with senior leaders and external stakeholders. • Proactive, adaptable, and comfortable working in a fast-moving, mission-driven environment. • Experience working in or with nonprofits, advocacy, government, or social services preferred. • Experience coordinating special projects or initiatives with executive leadership. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Bay State Community Services (BSCS) is one of the largest and most respected child serving agency in the Greater South Shore. Our commitment to children and family is reflected in over 17 specialized home and community-based services designed to meet the needs of the children and family we serve. We understand that it is our amazing staff that truly makes the difference for our families. We are committed to providing you with extensive training, supportive supervision, and a healthy workplace, where you will feel valued and experience true meaning in your work. BSCS is proud to have been selected to continue providing the areas we serve with Community Services Agency (CSA) services and we are excited to be adding a new innovative services, including the Family Intensive Treatment (FIT), for children and families to our intensive home-based services. What you can expect from BSCS… * An agency with over 50 years of experience and a deep commitment working with children and families in their homes and communities * Small caseloads that ensure that you have the time to spend with children and families * A supportive and committed team of professionals working together * Supervisory relationships that are fully dedicated, supportive, and committed to meeting your professional goals including licensure, training, and certifications * State of the art electronic medical record * Agency issued laptop, cell phone, and dedicated workspace * Opportunities for career advancement What you will be doing to make a difference… * Work with a team of dedicated professionals * Provide intensive home and community-based services that make meaningful change for children, youth, and families * Have the opportunity to meet with families' multiple times a week * Develop meaningful relationships with teammates, community partners, and families Schedule: Part Time (24 hours per week) and Full Time (40 hours per week) work available! Health and Wellness Benefits are available to new hires who work at least 24 hours per week. Please take a look at our great health benefits below. Exceptional Benefits BEGINS ON YOUR FIRST DAY OF WORK * Blue Cross and Blue Shield Health and Dental Insurance * Eye-Med Vision Benefits * Employer Paid Life and Long-Term Disability Insurance * Tax Deferred Retirement Plan 403(b) (employer match after the first year of employment) * Medical Flexible Spending Account and Dependent Care Account * Employee Assistance Program * Paid Benefits First year: 35 Days Paid Time Off -Increased vacation with tenure * Pet Insurance * Employee discounts * Mileage Reimbursement * Stipends for on-call * Qualified employer for student loan forgiveness * Tuition Assistance * Extensive Training Programs including Certification(s) in Evidence Based Practices * Supervision for licensure requirements Requirements Qualifications * A Master's degree in a Human Services field required If you are not license eligible but have a Master's Degree in a Human Services related field, 2 years of behavioral health experience is required. * A Master's Degree with eligibility for licensure (e.g., LMHC, LCSW, LICSW, LMFT, or equivalent) preferred. * Experience with: * Home and Community Settings * Delivery of Strength Based and Trauma Informed Services * Understanding healthy child development * Family Systems * Risk Assessment and Safety Planning * Available for on-call in-person rotation- Additional stipends are paid for on-call * Flexibility with scheduling throughout the week * Bilingual ability desirable (Language Differential of $2,000 available) * Computer proficiency * Valid MA driver's license with acceptable driving record, and reliable transportation * Acceptable CORI and SORI background record check as required by program Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Contact Information: ************************** ************ INDBSAJ

Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. Please note these positions are located in Spokane, WA and remote work status is available AFTER IN-PERSON training and core competencies have been evaluated and demonstrated as determined by FBH. Telephone crisis intervention services is a 24/7/365 behavioral health crisis hotline for a six-county region. The crisis hotline is staffed by skilled professionals that triage and assess crisis by phone and make appropriate referrals to resources, mobile crisis staff or Designated Crisis Responders. The regional crisis line is accredited by the American Association of Suicidology and is a provider for the National Suicide Prevention Lifeline network and is part of the 988 National Suicide Prevention Line to ensure everyone experiencing a behavioral health crisis in the Spokane Regional Service Area have immediate access to suicide prevention and crisis services through a three-digit phone number. When you become a skilled professional in telephone crisis intervention, you are contributing to the solution for people and professionals in the community. The experience and skills gained as a telephone crisis interventionist, will be useful to you and your community for the rest of your life, not just the rest of your career. The Crisis Triage Specialist provides telephone crisis intervention and evaluation services for youth, adults and families in a behavioral health crisis. The Crisis Triage Specialist conducts telephone assessments with or on behalf of individuals whose health or safety is in danger because of a mental health or substance use condition, collaborates with individuals, family, and community partners to develop and implements "viable less restrictive alternatives to hospitalization" in situations where appropriate or assist with facilitation of inpatient treatment. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Provide telephone triage services to individuals requesting assistance or 3rd party referral sources to provide crisis services and community stabilization services to the identified individual in crisis. Complete risk assessments to determine if a caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, Mobile Crisis Response teams, DCR, and/or Active Rescue to maintain his/her safety or the safety of others. Must be able to manage multiple calls in a professional and engaging manner. Assist clinical staff with follow-up phone calls as requested and appropriate. In collaboration with clients and their support system, develop stabilization and safety plans. Complete comprehensive documentation which supports the safety plan as indicated. Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs. Accept delegation and follow through with specific expanded assignments and responsibilities within FBH system such as quality improvements teams, task groups, committees, consultations, mentoring or training responsibilities. Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices. Provide crisis services by phone, that follow best practices and protocols. Regional Crisis Line Specialists must adhere to NCQA standards and SCRBH-ASO contract requirements and performance outcome metrics. 988 must adhere to American Association of Suicidology accreditation and Vibrant Emotional Health's National Suicide Prevention Lifeline network standards. For 988, provide post crisis follow up calls to support stabilization of individuals in crisis and support the client in connecting with referred resources and services. Other duties as assigned by agency or supervisor. QUALIFIED APPLICANTS WILL HAVE: REQUIRED: Bachelor's degree in Behavioral Health related field - Applicants who do not have this will not be considered. Must submit for a Counselor Agency Affiliated - Registered credential from the WA State Department of Health within 30 days of hire. PREFERRED: Two years of experience serving individuals with behavioral health needs Experience with crisis intervention, including risk assessments. KNOWLEDGE, SKILLS & ABILITIES: Strong engagement and customer service skills, empathy, ability to remain calm, professional, and clear headed during escalated situations. Knowledge and skills in working with individuals with mental health and/or substance use disorders. Knowledge of all WAC and RCW requirements for crisis services. Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level and socio-economic status. Demonstrate evidence of critical thinking, decision-making ability and problem-solving skills. Knowledge of community resources is necessary to assist callers with viable resources. Ability to work autonomously. PHYSICAL, SENSORY & ENVIRONMENTAL: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in an office setting which may involve sitting and use of computers for four to eight hours per day. May be required to lift 10 - 20 pounds. Work may be performed out of office and travel may be needed to outside areas. Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens. PAY RANGE (Hourly/ Non-Exempt): $25.89-$31.53 All pay is based on longevity at Frontier Behavioral Health; thus, the starting base pay for this position is $25.89 per hour and depending on the shift covering, there might be added shift differential. Per Required Need positions are not benefited and not eligible for sign-on bonus. Our Benefits and Perks are Amazing! WE BELIEVE IN WORK LIFE BALANCE: Paid Time Off - Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays! Sick Leave - Extended Sick Leave and Paid Sick and Safe Time. Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: ****************************** Medical, Dental and Vision Retirement - We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. Flexible Spending Accounts Life Insurance - Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: *************************** Signing Bonus! No-cost licensure supervision for those pursuing clinical licensure. Federal and State Loan Forgiveness Program for qualifying Programs. Reimbursement of License/Certification application fee that is required for the position. Free Employee Assistance Program Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.

Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. Please note these positions are located in Spokane, WA. This position is hybrid, allowing for both in-office and remote work with supervisor approval. However, it requires regular on-site presence, necessitating that the individual be geographically close and available for in-person work at our office. SHIFT - Monday-Friday 11PM-7:30AM - This shift has added shift differential to the base pay as outlined below. Telephone crisis intervention services is a 24/7/365 behavioral health crisis hotline for a six-county region. The crisis hotline is staffed by skilled professionals that triage and assess crisis by phone and make appropriate referrals to resources, mobile crisis staff or Designated Crisis Responders. The regional crisis line is accredited by the American Association of Suicidology and is a provider for the National Suicide Prevention Lifeline network and will be part of the new 9-8-8 line to ensure everyone experiencing a behavioral health crisis in the Spokane Regional Service Area have immediate access to suicide prevention and crisis services through a three-digit phone number. When you become a skilled professional in telephone crisis intervention, you are contributing to the solution for people and professionals in the community. The experience and skills gained as a telephone crisis interventionist, will be useful to you and your community for the rest of your life, not just the rest of your career. In this Supervisor role, you will provide direct supervision and consultation on appropriate crisis intervention to assigned clinical staff. Provide crisis service to adults and/or children and families as assigned by Director. Facilitate internal and external customers satisfaction and responsiveness. Participate in planning and evaluation of the program. Train and supervise staff to ensure compliance and implementation of service goals and objectives. Provide consultation and education to other FBH staff and to the community. Participate in peer review, supervision, team staffing/consultation, in-house educational and administrative meetings as directed. Monitor and facilitate communication of staff, the clients and families we serve, interagency, and crisis line interactions. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Participate in planning and evaluation of the program. Utilize monitoring tools to ensure staff's compliance with contract and WAC and contractor requirements for external entity monitoring. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, providing positive employee recognition, coaching to potential and corrective action as needed. Develop policies, procedures, workflows, and job aids as needed. Continually seek areas of opportunity for program and process improvement and work in collaboration with director and program administrator to implement positive change. Support the operationalization of a schedule that ensures adequate 24/7/365 coverage for crisis services. Assist with audits and reviews including preparation as requested by the director and program administrator. Participate in maintaining a quality crisis training program that incorporates best practices in assessing risk, and the delivery of crisis intervention and stabilization services to all populations. Provide consultation and education to other FBH staff and to the community. Provide direct crisis services as required and assist staff in escalated cases. Monitor assigned staff's provision of quality crisis intervention services which include development of a viable safety plan and referral to other services and resources to support individuals' safety and 988 follow up services as indicated. Monitor and facilitate communication of staff, families we serve, interagency and treatment/client interaction. Ensure all assigned staff perform FBH charting requirements, correspondence, Workday, and other paperwork in a complete and timely manner. Ensure equal opportunity for all assigned staff with regards to work assignments, training, promotions and other conditions and privileges of employment. Responsible for the overall direction, coordination, and evaluation of their assigned team. Escalate barriers, high risk situations, unresolved concerns, etc. to the director or program administrator as needed. Keep Director, Program Administrator and Management Team informed of pertinent matters on a regular basis. Provided supervisor coverage for vacant positions for shifts that require supervisor coverage. Provide supervisory back-up services as directed. Other duties as assigned. QUALIFIED APPLICANTS WILL HAVE: REQUIRED: 1. Master's degree in the behavioral health sciences. 2.Two years post master's degree professional experience in clinical work and coordination of treatment services. 3. Experience with crisis intervention, including risk assessments. 4. At the time of hire must have applied for one of the following DOH credentials in order to meet the requirements of a Mental Health Professional as defined by WAC ************: Licensed Agency Affiliated Counselor (LAAC) OR License Mental Health Counselor Associate (LMHCA) OR Licensed Independent Clinical Social Worker Associate (LICSWA) OR Licensed Marriage and Family Therapist Associate (LMFTA) AND THEN Credential must be active with DOH within 6 months of hire date unless currently meeting preferred licensure credential requirement below. PREFERRED: Supervisory experience Experiencing working on a crisis line Active DOH licensure (e.g., LMHC, LICSW, LMFT) in the State of Washington (Licensed employees have the title Supervisor II) KNOWLEDGE, SKILLS & ABILITIES: Ability to communicate and engage effectively with individuals of varied, backgrounds, trauma experiences, cultures, education level and socio-economic status. Sensitivity to individuals' unique cultural characteristics, and to the challenges faced by the socioeconomically disadvantaged. Must be computer literate with experience in Microsoft operating systems. For 988: Ability to learn and develop process that meet the American Association of Suicidology accreditation standards and the National Suicide Prevention Lifeline network requirements. Ability to work with various community partners that interface with the crisis line or crisis call center hub to standardize and enhance processes with mutual clients. Ability to develop knowledge and skills to, in coordination with the crisis call center trainer, develop a robust crisis training program that incorporates best practices in assessing risk, and the delivery of crisis intervention and stabilization services to all populations. Ability to work in a fast-paced team environment with the ability to successfully implement a region-wide program, manage to deadlines and outcome-/metric- based projects is necessary. PHYSICAL, SENSORY & ENVIRONMENTAL: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in an office setting which may involve sitting and use of computers for four to eight hours per day. May be required to lift 10 - 20 pounds. Work may be performed out of office and travel may be needed to outside areas. Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens. PAY RANGE (Hourly/Non-Exempt): Supervisor I - No Licensure: $36.57- $44.55 Supervisor II - Licensure: $39.45 - $48.06 All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay is as follows: Supervisor I - No Licensure: $36.57 hourly Supervisor II - Licensure: $39.45 hourly The Monday- Friday 11PM-7:30AM shift has added shift differential of 10.76% to the base pay listed above. #IND1 Our Benefits and Perks are Amazing! WE BELIEVE IN WORK LIFE BALANCE: Paid Time Off - Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays! Sick Leave - Extended Sick Leave and Paid Sick and Safe Time. Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: ****************************** Medical, Dental and Vision Retirement - We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. Flexible Spending Accounts Life Insurance - Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: *************************** Signing Bonus! No-cost licensure supervision for those pursuing clinical licensure. Federal and State Loan Forgiveness Program for qualifying Programs. Reimbursement of License/Certification application fee that is required for the position. Free Employee Assistance Program Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.

New Hire Sign-On Bonus of $2,000!!! Description. Bay State Community Services (BSCS) is one of the largest and most respected child serving agency in the Greater South Shore. Our commitment to children and family is reflected in over 17 specialized h Behavioral Health, Family, Paraprofessional, Service, Home, Clinician, Healthcare

Description We seek to foster a culture of philanthropy within the organization that values our donors. We emphasize the lifetime value of our donors and invest in building long-term relationships. Our donor-centered approach recognizes the needs and priorities of our partners while remaining aligned to our organizational mission and strategic priorities. Under the leadership of the Chief Advancement Officer, the Marketing Director will lead a team responsible for implementing and evaluating the success of CCNY's marketing, communications and brand efforts across our geographic location areas to ensure the CCNY brand is recognized both locally and nationally. Additionally, in alignment with the Development team, execute a successful integrated strategy to increase revenue and develop programs that achieve CCNY's vision and strategic plan. The Director of Marketing and Communications will design, create and execute strategies and plans that will promote CCNY's messaging and brand, and showcase the impact of its work. The Director will manage and lead multi-channel promotional strategies and integrated campaigns that tell the CCNY story, and drive engagement and fundraising. The Director will oversee advertising and branding, content creation, digital marketing communications, and social media. The position requires strategic thinking, leadership, innovative ideas, exceptional writing and editing skills, and the ability to convey complex ideas clearly using consistent messaging and storytelling tactics. Essential Duties and Responsibilities include the following:Strategy and Planning Develop, guide and execute the communications strategy and the annual communications plan to advance CCNY's strategic goals and brand identity. Close collaboration with the Development team to coordinate these efforts. Create and implement compelling campaigns and special initiatives with emotive and motivating stories and materials to strengthen CCNY's brand, advocacy and fundraising efforts. Form strong relationships with program staff develop and implement integrated communications strategies. Closely collaborate with Development team on communications strategy for donor cultivation, acquisition, engagement, and retention. Create compelling campaigns across all channels to reach new audiences, increase the number of supporters and build loyalty and collaborate closely with Development team to coordinate the implementation of campaigns and content across channels and segments. Content Creation/Collateral Materials Direct and develop a compelling annual report that tells the story of the organization and its programs and reflects the brand, voice and impact. Design and implement an internal content request and review/approval system for gathering and creating stories, photos, and other content required to support organizational-wide communications efforts. Develop creative concepts and oversee the production and distribution of multi-media content, including, but not limited to writing and designing ads, audio slide shows, blogs, emails, e-newsletters, issue briefs, reports, photo shoots, postcards, telemarketing scripts, social media posts and videos. Oversee the development of collateral and promotional materials, supporting CCNY's presence at conferences, meetings, and events. Provide leadership and strategic direction to team members and office staff for multi-media content gathering trips. Oversee the development of standard operating procedures, templates and guidelines for these visits, to ensure consistency in gathering content across program sites and registering content into internal systems. Manage team to maintain all graphical and digital assets. Digital Communications leadership and strategic direction to evolve and refresh the website. Strengthen CCNY's SEO practices, including the development of SEO guidelines; train communications staff on SEO guidelines when writing content to improve SEO performance. Oversee content and design updates to the website, with input across departments. Provide direction on donor experience and fundraising campaigns across the website. Develop a social media and content strategy and plan to increase CCNY visibility and engagement among different audiences and across channels. Advertising and Branding Develop and refine the brand voice and maintain brand integrity; ensure the consistency of CCNY messaging and tone of voice among internal and external stakeholder groups and across platforms. Develop, lead and execute the organization's advertising campaign, including digital ad promotions, to increase brand awareness. Track, measure and report on the impact of the advertising strategy. Create and distribute brand merchandising to staff and volunteers. Management Recruit, develop, manage and retain talent on the marketing team. Supervise three direct reports, as well as interns and volunteers, as needed. Effectively communicate organizational priorities, strategic direction and results with direct reports for continued commitment and active engagement. Assess and improve the processes and systems within the department to maximize the effectiveness and efficiency of staff time. Develop a measurement and evaluation plan to assess the impact of the department's work and to help inform strategy. Provide direction, performance goals and regular feedback to ensure department goals and targets are met. Select and manage agencies, consultants and vendors. Develop and manage budget to support the department's plan. Other duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are generally 9:00AM to 5PM Monday - Friday. Please note that additional night and weekend hours will be required to meet deadlines and attend events. Working conditions and physical demands required : The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Remain in a stationary position at a workstation and use a computer at least 50% of the time. Ambulate and/or remain in a stationary position at events, fundraisers, etc. Travel for outreach, events and meetings at least 25% of the time using vehicle or public transportation, traverse city streets, ascend/descend stairs, and be exposed to outside weather conditions. Move and transport documents, objects, and other event materials. Engage with the public in social environments. Work under demanding conditions such as deadlines and project challenges. Qualifications Education and/or experience required: Bachelor's degree in communications, English, Journalism, Marketing, PR or a similar field. Master's degree preferred. Minimum of 3 years of progressive leadership and management experience required. 10+ years of well-rounded professional experience in branding and communications, preferably with a non-profit organization. Strong project management, interpersonal, organizational and communication skills. Ability to manage projects involving multiple stakeholders through several rounds of review, from concept to execution. Experience developing and implementing comprehensive communications and marketing strategies. Ability to manage tasks and workflow and work with outside vendors to meet deadlines. Strong attention to detail. Passion for storytelling. Practical knowledge and hands-on experience with content management systems, graphic design programs, media and social media monitoring databases and project management software; understand trends in digital and social media; deep knowledge of marketing copywriting compliance and marketing trends across various platforms. Strategic thinker with the ability to translate these skills into impactful operational plans. Highly collaborative style; commitment to work jointly with the following stakeholder groups: staff, board members, volunteers, donors, program participants, vendors, and other supporters. Self-starter, able to work independently, and entrepreneurial; enjoys creating and launching new initiatives. Demonstrated ability to understand and apply social media strategies, trends, and technologies (e.g. Photoshop, InDesign) for digital publishing. Proven ability to create a climate of confidence and trust on the part of donors. Proven ability to work well with teams in complex situations and to manage multiple priorities simultaneously. Ability to travel locally 20% of the time. Skills, Licenses, and competencies required: Proficiency of Microsoft Office, database programs and online research tools, such as Blackbaud's Raiser's Edge, RENXT, Luminate, other eCRM platforms and managing information systems with a multi-user environment is required. Experience in creating compelling presentation materials. A highly relational thinker with superior communication, interpersonal, relationship management and organizational skills. Results-oriented strategist who thrives in a fast-paced complex marketing and fundraising environment and adapts easily to change. Excellent organizational skills, impeccable judgment, and the ability to prioritize multiple responsibilities/projects and meet deadlines. A team-oriented, collaborative style and strong work ethic. Familiarity with a variety of resources related to social and peer-to-peer fundraising such as Facebook, twitter, mobile text-to-pledge. etc. Personal commitment to the mission of Catholic Charities and ability to participate in agency/community events. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Newly hired Counselors in certain clinics/programs will be eligible for up to $5,000 in a sign-on/retention bonus! Further details regarding eligibility & payments will be provided in the hiring process. Are you a committed, enthusiastic, caring, and licensed counselor ready to make a meaningful impact on the lives of others? We're inviting talented professionals like you submit an application to join our passionate team. At BestSelf Behavioral Health, our mission is to empower everyone to become their BestSelf and that absolutely includes our employees! We have a variety of schedules available. Part time includes any hours between 18-34 hours per week) & full time includes 35, 37.5, or 40 hours per week. Schedule may vary based on program but are typically Monday-Friday. Some programs may require evening and weekend availability (if that interests you, please let us know when we contact you!). Hybrid between in office and remote work may be an option for many of our programs. Have you heard about us? At BestSelf Behavioral Health, we're redefining the world of mental health and wellness with our pioneering and comprehensive services. We're not just a mental health provider; we're mental health innovators. We believe in reimagining mental health and wellness solutions to provide the best care to our communities. Join us on a journey of personal and professional growth, where your passion for making a difference can truly shine and your expertise will play a pivotal role in creating more innovative, evidence-based strategies for well-being. One in four adults faces mental health challenges annually. BestSelf Behavioral Health provides comprehensive services, including Individual and Group Therapy Medication Management, Peer Support, Psychiatric Rehabilitation, and Targeted Case Management. Through several comprehensive and integrated therapy techniques, we will address various needs such as anxiety, depression, stress, and major life changes. Additionally, we will provide Dialectical Behavior Therapy to support those impacted by substance use or gambling addiction. How will you inspire others to become their BestSelf? A Counselor at BestSelf Behavioral Health works directly with individuals facing various mental health, substance use, or co-occurring challenges, employing evidence-based & trauma informed care practices. The Counselor will provide individual and group therapy, support services for families, and crisis counseling. They collaborate with interdisciplinary teams to perform comprehensive assessments, diagnosis, treatment planning, discharges, and appropriate client referrals. In times of crisis, Counselors respond promptly and expertly, developing safety plans to ensure clients' well-being. Counselors will also embrace a harm reduction model to promote healthier choices and behaviors, fostering recovery, and growth. A Counselor at BestSelf can expect a workday that is dynamic, inspiring, and extremely rewarding. If you meet the following criteria, apply today! * Minimum Master's degree in Social Work, Mental Health Counseling, Marriage & Family Therapy, or CASAC-T/CASAC-P required. * Professional licensure: LMSW, LMFT, MHC-P, CASAC, CRC, LMHC, LCSW preferred. * Must have knowledge of a variety of common intervention techniques, common mental health diagnoses, substance use interventions and resources. * Excellent communication skills. * Must be familiar with community resources to be able to appropriately link clients. * Minimum proficiency with Windows based software applications is required. * Must have experience with Electronic Medical Records databases and basic computer skills. * Must appreciate cultural diversity and be aware of cross cultural counseling issues. * Valid Drivers License, vehicle in working condition (with valid inspection, registration, and insurance), ability to travel between sites, & Defensive Driving Course (only applicable for some of our community & mobile programs). Some things you can look forward to: * Welcoming, team environment, that inspires you to thrive and be your BestSelf! * Rewarding work experience! * Generous paid time off * Flexible schedule * Up to $5,000 sign on bonus* (further details regarding eligibility & payments will be provided in the hiring process) * Opportunity to increase leadership development by coaching & developing interns * Intern supervisors eligible for stipends at the conclusion of each semester * Quarterly productivity bonus up to $6,220 per year (with a potential to go even higher) * Community stipend per pay (applicable to our defined community & mobile programs) * Language stipend per pay (if fluent in another language that supports our clients) * Shift stipend (applicable to our residential programs) * Various student loan forgiveness programs * Multiple and diverse health insurance options * Many other unique lifestyle & personal insurance options * Tuition reimbursement * CASAC certification tuition support * Professional license/certification renewal reimbursement * Defensive driving course reimbursement (if required for position) * Career growth and advancement opportunities * We look forward to telling you more! Locations * Schools in Alden, NY, Akron, NY, Lockport, NY, Niagara Falls, NY, North Tonawanda, NY Salary Range * Determined based on education, level of licensure/certification, and experience. * Increases given when new licensure obtained. Unlicensed Counselors: * 35 hours per week: $43,500-$51,986.53 per year full time or $23.91-$28.57 per hour part time * 37.5 hours per week: $46,607.14-$55,699.85 per year full time or $23.91-$28.57 per hour part time * 40 hours per week: $49,714.28-$59,413.17 per year full time or $23.91-$28.57 per hour part time Licensed Counselors: * 35 hours per week: $45,500-$57,961.99 per year full time or $25-$31.85 per hour part time * 37.5 hours per week: $48,750-$62,102.13 per year full time or $25-$31.85 per hour part time * 40 hours per week: $52,000-$66,242.27 per year full time or $25-$31.85 per hour part time

Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. Please note these positions are located in Spokane, WA and remote work status is available after in-person training and core competencies have been evaluated and demonstrated as determined by FBH. SHIFT AVAILABLE: Monday-Friday 11PM-7:30AM - This shift is eligible for added shift differential of 10.76% to the base pay listed below. Telephone crisis intervention services is a 24/7/365 behavioral health crisis hotline for a six-county region. The crisis hotline is staffed by skilled professionals that triage and assess crisis by phone and make appropriate referrals to resources, mobile crisis staff or Designated Crisis Responders. The regional crisis line is accredited by the American Association of Suicidology and is a provider for the National Suicide Prevention Lifeline network and is part of the 988 National Suicide Prevention Line to ensure everyone experiencing a behavioral health crisis in the Spokane Regional Service Area have immediate access to suicide prevention and crisis services through a three-digit phone number. When you become a skilled professional in telephone crisis intervention, you are contributing to the solution for people and professionals in the community. The experience and skills gained as a telephone crisis interventionist, will be useful to you and your community for the rest of your life, not just the rest of your career. The Crisis Triage Specialist provides telephone crisis intervention and evaluation services for youth, adults and families in a behavioral health crisis. The Crisis Triage Specialist conducts telephone assessments with or on behalf of individuals whose health or safety is in danger because of a mental health or substance use condition, collaborates with individuals, family, and community partners to develop and implements "viable less restrictive alternatives to hospitalization" in situations where appropriate or assist with facilitation of inpatient treatment. ESSENTIAL DUTIES AND RESPONSIBILITIES includes but are not limited to the following: Provide telephone triage services to individuals requesting assistance or 3rd party referral sources to provide crisis services and community stabilization services to the identified individual in crisis. Complete risk assessments to determine if a caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, Mobile Crisis Response teams, DCR, and/or Active Rescue to maintain his/her safety or the safety of others. Must be able to manage multiple calls in a professional and engaging manner. Assist clinical staff with follow-up phone calls as requested and appropriate. In collaboration with clients and their support system, develop stabilization and safety plans. Complete comprehensive documentation which supports the safety plan as indicated. Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs. Accept delegation and follow through with specific expanded assignments and responsibilities within FBH system such as quality improvements teams, task groups, committees, consultations, mentoring or training responsibilities. Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices. Provide crisis services by phone, that follow best practices and protocols. Regional Crisis Line Specialists must adhere to NCQA standards and SCRBH-ASO contract requirements and performance outcome metrics. 988 must adhere to American Association of Suicidology accreditation and Vibrant Emotional Health's National Suicide Prevention Lifeline network standards. For 988, provide post crisis follow up calls to support stabilization of individuals in crisis and support the client in connecting with referred resources and services. Other duties as assigned by agency or supervisor. QUALIFIED CANDIDATES WILL HAVE: REQUIRED: Bachelor's degree in Behavioral Health related field - Applicants will not be considered that do not meet this requirement. Must apply for a Counselor Agency Affiliated - Registered (CAAR) credential from the WA State Department of Health within 30 days of hire. PREFERRED: Two years of experience serving individuals with behavioral health needs Experience with crisis intervention, including risk assessments KNOWLEDGE, SKILLS & ABILITIES: Strong engagement and customer service skills, empathy, ability to remain calm, professional, and clear headed during escalated situations. Knowledge and skills in working with individuals with mental health and/or substance use disorders Knowledge of all WAC and RCW requirements for Crisis Ability to communicate and engage effectively with individuals of varied, backgrounds, trauma experiences, cultures, education level and socio-economic status. Demonstrate evidence of critical thinking, decision-making ability and problem-solving skills. Knowledge of community resources is necessary to assist callers with viable resources. Ability to work autonomously PHYSICAL, SENSORY & ENVIRONMENTAL: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is generally performed in an office setting which may involve sitting and use of computers for four to eight hours per day. May be required to lift 10 - 20 pounds. Work may be performed out of office and travel may be needed to outside areas. Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens. Additional Job Description PAY RANGE (Hourly/ Non-Exempt): $25.89-$31.53 All pay is based on longevity at Frontier Behavioral Health; thus, the starting base pay for this position is $25.89 per hour. This shift is eligible for added shift differential of 10.76% added to the base pay above. Our Benefits and Perks are Amazing! WE BELIEVE IN WORK LIFE BALANCE: Paid Time Off - Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays! Sick Leave - Extended Sick Leave and Paid Sick and Safe Time. Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: ****************************** Medical, Dental and Vision Retirement - We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. Flexible Spending Accounts Life Insurance - Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: *************************** Signing Bonus! No-cost licensure supervision for those pursuing clinical licensure. Federal and State Loan Forgiveness Program for qualifying Programs. Reimbursement of License/Certification application fee that is required for the position. Free Employee Assistance Program Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.

Summary: The Administrative Assistant position will assist the Site Supervisor and other staff by performing administrative and clerical functions. Salary: $19.25 - $22.00 per hour, this is a non-exempt hourly salary based on a 35 hours work or $35,000 - $40,000 annually Duties and Responsibilities: Picks up emergency assistance checks from the HRA Job Centers, the main office, and all of the HPP sites. Delivers checks to different sites. Maintain updated employee and client lists with final outcomes and other statistics. Prepare computerized program reports. Handle special projects as assigned by the Supervisor. Develop and maintain filing system. Coordinates orders for office supplies. Handle phone calls and correspondence. Maintain calendar and appointments on computer. Prepare and disburse minutes of meetings. Attend Department and Program meetings as directed. Provides support to the Supervisor with other projects as assigned. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday. Additional hours may be required to meet program deadlines, or client needs. Working conditions and physical demands required: The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To conduct home visits and outreach within NYC at least 50% of the time, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions. Ability to work with the public. Ability to position boxes/items at different levels that weigh up to 25 lbs. Remain stationary at a work station and use a computer at least 50% of the time. Potential to carry a laptop to offsite work locations. Qualifications Education and/or experience required Diploma, some college preferred, and/or minimum 3 years of related experience. Bi-lingual English-Spanish preferred. Skills, Licenses, and/or competencies required: Excellent interpersonal and communication skills; strong organizational and computer literate

Summary: Provides intake and referral support. . The hourly pay rate: $23.69 Essential Duties and ResponsibilitiesHotline: Acts as initial point of contact for anyone seeking services or information. Answers incoming calls to the hotline phone. Where not possible, returns VM messages and other enquiries within one business day. Maintains accurate and full records of all incoming requests for services - hotline, landlines, email, in-person. Checks voicemail at minimum 4 times throughout the day. Notifies supervisor immediately on all requests for service to triage and determine appropriate referral. Provides direct service at weekly food pantry, documenting in Outcomes those clients not currently in case management. Per 218 Church Street Building Protocol, ensures that all walk-ins are provided prompt, confidential and appropriate assistance. Administrative Responsibilities: Compiles hotline log, collating detailed statistical information and services being sought. Includes updated information as to action taken, next steps and / or outcome. With ED, compiles and distributes assignment lists for case management. Attends and helps facilitate case conference meetings. Assists as directed with fundraisers, drives, trainings, and community events - Adopt-A-Family, Awards Dinner, Stuff the Bus, volunteer orientation, CCCSDC run events (on or off site,) tabling and networking events. Ensures food pantry referral lists, landlord lists, and all handouts / materials/ resources are current, immediately discarding what is obsolete. Assists with gathering statistics and preparing reports related to CCCSDC services, grants, and other funding. Provides support for case management as directed by ED. Other duties and projects as assigned. Position Type and Expected Hours of Work: This is a full time position 9.00am to 5.00pm, Monday through Friday. Occasional evening and weekend hours as needed.Working Conditions and Physical Demands: Ability to remain stationary at a work station and use a computer. Ability to operate standard office equipment. Ability to use and respond to phone calls and emails. Qualifications: Minimum high school graduate or high school equivalent. Bachelor's degree preferred. Skills, licenses and / or competencies: Bi-lingual Spanish / English required. Able to work independently and remotely. Excellent interpersonal, organizational and telephone skills. Proficiency with MS Office suite, especially Excel and Outlook. Must be comfortable serving low income, disenfranchised and / or homeless populations of all religions, in a way consistent with CCCSDC culture.