ASME helps the global engineering community develop solutions to real-world challenges. Founded in 1880 as The American Society of Mechanical Engineers, ASME is a nonprofit professional organization that enables collaboration, knowledge sharing, and skill development across all engineering disciplines, while promoting the vital role of the engineer in society. ASME codes and standards, publications, conferences, continuing education, and professional development programs provide a foundation for advancing technical knowledge and a safer world. From college students and early-career engineers to project managers, corporate executives, researchers, and academic leaders, ASME's members are as diverse as the engineering community itself.
We are seeking a Senior Editor to join our team and share in their passion for Mechanical Engineering. Working with the Managing Editor of Mechanical Engineering, the Senior Editor will be responsible for developing and implementing new streams of editorial content for our Mechanical Engineering magazine within print, digital, and multimedia platforms, with an aim of increasing the acquisition, engagement, and retention of ASME members.
Responsibilities include:
Work with the Managing Editor, Mechanical Engineering, and within the editorial team to help conceive, edit, develop, and produce new content for various ASME media platforms, including Mechanical Engineering magazine and ASME.org, as well as other content-based member benefits such as white papers, newsletters, blogs, and technical digests.
Help define approaches to articles and be a strong sounding board when it comes to technical topics and direction of coverage.
Ideate, write, edit, and publish content pieces, including longform articles, across various ASME print and digital platforms.
Assist the Managing Editor, Mechanical Engineering to identify, manage and develop freelance writers and editors, determining clear roles and responsibilities, in line with the editorial mission, voice and tone.
Work with internal and/or external creatives to shepherd creative assets (photo, video, illustration, graphic design) from start to finish.
Serve as the project manager for the editorial and creative teams on assigned projects.
Partner with our analytics team to analyze content performance and apply learnings to apply to future content roadmap, including data from past campaigns, SEO research, and audience behavior.
Lead the editorial team's social media and audience outreach efforts and ensure that the editorial team's content strategy fits cohesively with ASME's member content strategy.
Monitor and stay current on trends-technical, legislative, and business-that impact ASME members and the industries where mechanical engineers work.
Conduct on-camera interviews or moderate/ hosting live and virtual event sessions and webinars; serve as an on-camera reporter and narrator as needed to support projects.
This role requires a bachelor's degree or additional equivalent work experience with a minimum of 5 years' experience in technical journalism, including editing and feature writing. Experience within engineering or a related field is preferred.
Additionally, a proven track record of demonstrating knowledge, excellence and practical experience in the following technical and professional skills and competencies is required:
Communication - Oral and written presentation, including the ability to clearly explain technical concepts to non-technical audiences and demonstrated excellence in feature news-type writing skills.
Relationship Management - Ability to work well with teams in diverse, complex, and changing environments
Problem Solving - Ability to identify key issues, gather data to investigate those issues, and develop actionable recommendations
Project Management - A detailed approach and ability to work independently and remain organized in order to meet commitments and balance competing priorities
Technical:
Knowledge of science and its practical application as technology - particularly within the areas of bioengineering, advanced manufacturing, robotics, energy, and engineering professional development and workforce topics.
Demonstrated skill at managing digital workflows for media site is required - CMS systems/Adobe Creative Suite.
This role is eligible for a remote work arrangement. Periodic business travel may be required, including but not limited to, ASME offices, globally.
ASME is proud to be an Equal Opportunity Employer. At ASME, we nurture an inclusive environment, and we encourage, support, and celebrate diversity in the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex (including pregnancy), national origin, age, gender identity & expression, sexual orientation, genetic information, citizenship status, disability, or protected veteran, military status, or any other basis protected by law.
Our Equal Employment Opportunity policy pertains to every aspect of an individual's relationship with the organization, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, programs, and all other terms and conditions of employment.
Annual base salary may vary based on geographic location. The New York metro salary range for this position is estimated to be between $90,000 - $105,000 per year.
Only those candidates selected for further consideration will be contacted.
$90k-105k yearly 5d ago
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Director - Banking and Finance
Aipac 4.4
New York, NY jobs
AIPAC's mission is to encourage and persuade the U.S. government to enact specific policies that create a strong, enduring and mutually beneficial relationship with our ally Israel. Our focus is clear - we come to work every day motivated to keep America strong and Israel secure.
Our New York office is looking for our next Director, Banking and Finance to significantly grow financial support for AIPAC and pro-Israel candidates. Directors make an impact on strengthening the U.S.-Israel relationship in three ways: 1) by cultivating and increasing the political commitments of existing AIPAC members and 2) by increasing the financial support to AIPAC from existing members and 3) by inspiring pro-Israel Americans to join as significant financial supporters of AIPAC, including directly supporting pro-Israel Members of Congress and candidates. A successful Director has a proven track record in sales, client relations, political fundraising, or another field that showcases your ability to build strong relationships, close deals, and grow revenue.
Detailed Duties
The Director will be measured against effective execution of the following tasks and responsibilities:
Create and execute a development plan aimed at increasing support for pro-Israel political candidates and growing AIPAC's revenue through high level solicitations, donor cultivation and stewardship
Build and sustain strong, personal relationships with current high-level donors in your portfolio and inspire them to increase their investment in our work to strengthen the U.S.-Israel relationship.
Identify, cultivate, and solicit new donors to commit significant resources toward pro-Israel candidates and AIPAC.
Solicit current AIPAC donors to fulfill their political commitments on behalf of pro-Israel candidates and Members of Congress
Meet quarterly and annual retention, upgrade and acquisition goals for pro-Israel politics and AIPAC
Identify, recruit and develop lay leadership for local political leadership roles
Provide timely political and policy updates that inform and inspire people to become more involved in pro-Israel politics and AIPAC
Maintain and update Salesforce CRM to ensure the most accurate and timely information is included including campaign projects and logging individual activities/communications, and meetings.
Qualifications/Skills:
Intense passion for a strong U.S.-Israel relationship, as well as knowledge of issues related to Israel, the Middle East and American politics
A minimum of 5 years work experience in political fundraising/sales/fundraising or a related field with a successful track record of achieving and exceeding goals
Exceptional people skills and the ability to form close, personal relationships with current and prospective AIPAC members
Work efficiently under pressure; meet deadlines; demonstrate strategic thinking and good decision-making, as well as an entrepreneurial spirit
An understanding and appreciation for AIPAC's bipartisan, single-issue approach
Self-motivated and highly driven and able to work independently, in addition to working with your colleagues to meet goals and objectives
Excellent written and verbal communication skills
Experience with Salesforce CRM, Outreach.io or other similar tools are a plus
Bachelor's degree preferred or commensurate experience
AIPAC is offering a competitive market base salary between $100,000.00 and $150,000.00 for the position. A job offer within the range will depend on how closely a candidate's skills and experience match the role's requirements. AIPAC also offers a competitive and comprehensive benefits package that contributes to employees' overall total compensation package. We currently work remotely two days a week and in our offices the other three. AIPAC is an equal-opportunity employer.
Posting Instructions:
Please provide a cover letter with a resume to be considered. Incomplete applications with missing documentation will not be considered.
If applying for more than one position, please use the 'Attachment' function to attach a position-specific cover letter.
Please use your legal names when completing the employment application (No nicknames).
#LI-Hybrid
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$100k-150k yearly 5d ago
Long Island Director
Aipac 4.4
New York, NY jobs
Summary: Our New York office is looking for our next Director to significantly grow financial support for AIPAC and pro-Israel candidates on Long Island. Directors make a direct impact on strengthening the U.S.-Israel relationship in three ways: 1) by cultivating and increasing the political commitments of existing AIPAC members and 2) by increasing the financial support to AIPAC from existing members and 3) by inspiring pro-Israel Americans to join as significant financial supporters of AIPAC, including directly supporting pro-Israel Members of Congress and candidates. A successful Director has a proven track record in sales, client relations, political fundraising, or another field that showcases your ability to build strong relationships, close deals, and grow revenue.
Detailed Duties:
The Long Island Director will be measured against effective execution of the following tasks and responsibilities:
Create and execute a development plan aimed at increasing support for pro-Israel political candidates and growing AIPAC's revenue through high level solicitations, donor cultivation and stewardship
Build and sustain strong, personal relationships with current high-level donors in your portfolio and inspire them to increase their investment in our work to strengthen the U.S.-Israel relationship.
Identify, cultivate, and solicit new donors to commit significant resources toward pro-Israel candidates and AIPAC.
Solicit current AIPAC donors to fulfill their political commitments on behalf of pro-Israel candidates and Members of Congress
Meet quarterly and annual retention, upgrade and acquisition goals for pro-Israel politics and AIPAC
Identify, recruit and develop lay leadership for local political leadership roles
Provide timely political and policy updates that inform and inspire people to become more involved in pro-Israel politics and AIPAC
Maintain and update Salesforce CRM to ensure the most accurate and timely information is included including campaign projects and logging individual activities/communications, and meetings.
Qualifications/Skills:
Intense passion for a strong U.S.-Israel relationship, as well as knowledge of issues related to Israel, the Middle East and American politics
A minimum of 5 years work experience in political fundraising/sales/fundraising or a related field with a successful track record of achieving and exceeding goals
Exceptional people skills and the ability to form close, personal relationships with current and prospective AIPAC members
Work efficiently under pressure; meet deadlines; demonstrate strategic thinking and good decision-making, as well as an entrepreneurial spirit
An understanding and appreciation for AIPAC's bipartisan, single-issue approach
Self-motivated and highly driven and able to work independently, in addition to working with your colleagues to meet goals and objectives
Excellent written and verbal communication skills
Experience with Salesforce CRM, Outreach.io or other similar tools are a plus
Bachelor's degree preferred or commensurate experience
AIPAC is offering a competitive market base salary between $100,000.00 and $150,000.00 for the position. A job offer within the range will depend on how closely a candidate's skills and experience match the role's requirements. AIPAC also offers a competitive and comprehensive benefits package that contributes to employees' overall total compensation package. We currently work remotely two days a week and in our offices the other three. AIPAC is an equal-opportunity employer.
Posting Instructions:
Please provide cover letter with resume to be considered. Incomplete applications with missing documentation will not be considered.
If applying for more than one position, please use the 'Attachments' function to attach a position-specific cover letter.
Please use your legal name when completing the employment application (no nicknames).
#LI-hybrid
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$100k-150k yearly 5d ago
Executive Assistant
Alliance for Decision Education 3.6
Pennsylvania jobs
Job DescriptionSalary:
WHO WE ARE
The Alliance for Decision Education (the Alliance) is a national nonprofit and field builder with the mission of improving lives by empowering students with essential skills and dispositions for making better decisions. Founded in 2014 and backed by experts in decision science, business, and educationincluding several Nobel laureatesthe Alliance believes that better decisions lead to better lives and a better society. As a field builder, the Alliance partners with teachers, academic and business leaders, families, and community members to raise awareness and lead the growing call to have Decision Education taught in schools nationwide. The Alliance is committed to an inclusive, supportive, and collaborative culture. Our diverse team comprises educators, researchers, subject matter experts, and other professionals who are dedicated to our mission. We are proud to be an Equal Opportunity Employer.
WHAT WE OFFER
The Alliance offers a comprehensive total rewards package, inclusive of competitive compensation:
Annual Salary:
$45,000$60,000 per year, commensurate with experience and qualifications*
Benefits:
Medical, dental, and vision insurance (100% employer paid)
Basic life insurance and AD&D (100% employer paid)
Long-term disability insurance (100% employer paid)
Employee Assistance Program
401(k) retirement plan with up to a 5% employer match
Flexible Spending Accounts (healthcare and dependent care)
Up to 20 days of Paid Time Off per calendar year (prorated the first year based on your hire date)
Unlimited paid sick time
Paid holidays, including major federal holidays
Professional development opportunities
Hybrid work schedule
Paid lunch stipend while working on-site
*Salary range is a good faith estimate and may vary based on qualifications and experience. Benefits are subject to change at the organizations discretion.
Job Overview
The role of the Executive Assistant encompasses providing day-to-day support to the Executive Office. This position entails managing a range of administrative tasks and projects within the department to ensure smooth scheduling, communication, and coordination for the Executive Office. This role plays a critical part in advancing the Alliances mission by ensuring seamless operations within the Executive Office, enabling leadership to focus on empowering students with essential decision-making skills.
The Executive Assistant will report to the Organizational Project Manager (OPM) as a member of the Executive Office. The primary role will involve directly supporting the Executive Office members, including the Executive Director (ED) and Chief Operating Officer (COO).
Location and Schedule
This position is a full-time role requiring an 8-hour day and a 40-hour work week. It is an exempt position under the FLSA, meaning it is not eligible for overtime pay. The Executive Assistant will follow a hybrid work schedule, requiring on-site presence at our Bala Cynwyd, PA office on Tuesdays and Wednesdays, with flexibility to work remotely or in-office on other days. Occasional additional on-site days may be required for meetings or special projects, with advance notice provided.
Job Responsibilities
Administrative
Proactively manage, schedule, and optimize calendars for the Executive Office to ensure efficiency; support the Executive Office by tracking deadlines, assisting with follow-ups, and managing information flow
Assist in organizing meetings, preparing agendas and documents, monitoring action items, and gathering and transcribing notes and follow-ups from meetings
Maintain accurate and timely data entry in organizational systems to support efficient operations and reporting
Process reimbursements
These responsibilities may change or expand over time, consistent with the organizations needs and initiatives.
Communication and Coordination
Serve as a key point of contact for internal and external stakeholders, ensuring professional and timely communication on behalf of the Executive Office
Streamline cross-departmental communications to enhance collaboration and ensure alignment on organizational priorities
Provide administrative support for communications with the Board of Directors and external contacts, such as organizing travel
Assist in arranging travel arrangements for the Executive Office, which includes booking flights, arranging accommodations, and creating detailed itineraries
Maintain confidentiality in all areas of responsibility
These duties may change or expand over time, consistent with the organizations needs and initiatives.
Job Qualifications
Minimum Requirements
13 years of experience in an administrative role, preferably supporting one or more executive-level staff
High school diploma or equivalent required
Proficiency in Google Workspace and Microsoft Office required
Preferred Requirements
Associates or bachelors degree in business administration, communications, or a related field preferred
Familiarity with virtual meeting platforms (e.g., Zoom, Microsoft Teams)
Proficiency in Salesforce and project management tools preferred
Ability to ensure that sensitive information is handled cautiously and that confidentiality is maintained in all forms of communication and documentation
Ability to diligently prioritize and manage multiple tasks and projects concurrently, ensuring their timely and accurate completion
Ability to work independently and within a team environment
Detail-oriented and able to handle a fast-paced work environment
Ability to work efficiently with a high level of independence and initiative, self-motivated
Attributes and Characteristics
Highly collaborative style
Strong critical thinking skills
Demonstrates strong discretion when scheduling and/or interacting with stakeholders
A positive and proactive attitude, coupled with a willingness to roll up your sleeves and tackle any task with enthusiasm
Strong communication skills with internal and external stakeholders, both written and verbal
Demonstrates sound judgment, professionalism, and the highest standards of ethical conduct
Results-oriented, able to pivot effectively between projects while remaining focused on priorities and goals
Positive presence in the office; team builder
Ability and willingness to adapt, be flexible, learn, and seek answers
Responsible, diligent, and conscientious with outstanding organizational skills
Comply with all company policies and procedures
Understand and demonstrate safe work practices to ensure a safe work environment
Embodies the Alliances core values and standards:
Humanism: valuing others as human beings
Rationality: thinking and skills to help answer What is true? and What to do?
Education: growth mindset; dedication to developing knowledge and skills
Conscientiousness: diligent work ethic; professionalism; high-quality work
Initiative: owners and founders mentality; leadership skills
Mission Alignment: dedication to the organizations mission and goals
PHYSICAL AND ENVIRONMENTAL DEMANDS
Sitting: most of the time is spent sitting at a desk or workstation
Occasional walking or standing
Occasional lifting and carrying up to 10 lbs.
Hand and finger dexterity: constant use of hands for tasks such as typing, writing, or handling small objects
Visual and auditory requirements: good vision and hearing are often necessary for tasks such as reading documents, working on a computer, or communicating with colleagues or external parties
The position is based in the United States.
* The posted salary range for this position reflects our good faith estimate of what ideal candidates for this position are likely to expect. We will tailor any offer based on the selected candidates relevant experience, knowledge, and skills, as well as any other factors that may prove relevant. Salary and benefits mentioned may be revised at the discretion of the organization.
The Alliance for Decision Education is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment at the Alliance for Decision Education is on an at-will basis. This means that the employee or the company can terminate the employment relationship at any time, with or without cause or notice.
$45k-60k yearly 24d ago
Associate, Audience Engagement
Human Rights Watch 4.7
New York, NY jobs
FULL-TIME JOB VACANCY ASSOCIATE Audience Engagement Division Application Deadline: February 3, 2026
Human Rights Watch (HRW) is seeking an Associate to support the Audience Engagement division in the Media Department. This division uses a variety of digital and creative techniques to create, distribute and promote Human Rights Watch's work across all its platforms and languages.
This position focuses on providing administrative support and is best suited for individuals interested in learning about HRW's work and contributing to our creative services and audience engagement efforts. The position is based in New York and reports to the Director, Audience Engagement based in New York.
The successful candidate must be based within commuting distance of the New York office and will be expected to keep a hybrid (in-office/remote) working schedule as needed, to carry out the tasks related to their job duties, anticipating in-office 1-2 days per week, determined by the needs of the Director, Audience Engagement.
Responsibilities:
1. Provide day-to-day administrative support to the Director of the Division and Division staff, including scheduling, managing calendars, assisting with travel arrangements, and monitoring tasks and timelines;
2. Recording and processing divisional invoices, including supporting consultant and vendor coordination;
3. Taking meeting notes and creating action items or next steps;
4. Creating and maintaining filing and archiving systems;
5. Supporting the divisional projects by attending and supporting relevant meetings, conducting desk research, assisting with translations, and other related duties;
6. Supporting on project management for divisional activities and select projects in coordination with colleagues across the organization;
7. Drafting documents, memos, and workback plans as well as responding to requests for information;
8. Assisting with events such as retreats, staff meetings, and special events;
9. Assisting with recruitment, onboarding, and coordination of interns; and
10. Carrying out other duties as required.
Qualifications:
Education: A bachelor's degree or equivalent work experience or training in a related field, is required.
Experience: 1 year of relevant work experience is required. Experience in administrative support, finance, operations and/or project management is highly desired.
Related Skills and Knowledge:
1. Excellent oral and written communication skills in English is required;
2. Prior office or administration experience and proficiency in computer programs including MS Office applications, especially Excel, are required;
3. Experience with Salesforce or other databases is highly desired;
4. Self-motivation and the ability to prioritize and work independently as well as function as a member of a team with staff in multiple global locations are required;
5. Strong organizational skills with meticulous attention to detail are required;
6. The ability to work well under pressure and to manage multiple priorities, working effectively toward deadlines is required;
7. Experience in project management is required and experience using project management software like Asana, Monday.com or Trello is preferred;
8. Strong interpersonal skills and the ability to communicate with a wide variety of audiences, including external partners are required; and
9. Strong interest in or experience with human rights issues is desirable.
Other: Applicants for this position must possess valid US work authorization.
Salary and Benefits: Human Rights Watch offers comprehensive employer-paid benefits, including medical, dental, vision, disability and life insurance, an outstanding retirement savings plan and twenty (20) days of vacation per year. The salary range for this position in the United States is US $60,001 - $64,328.
How to Apply
:
Please apply immediately or by February 3, 2026, by visiting our online job portal at careers.hrw.org and attaching a cover letter and resume, preferably as PDF files. No calls or email inquiries, please. Only complete applications will be reviewed, and only shortlisted candidates will be contacted.
If you are experiencing technical difficulties with your application submission, or if you require accommodations during the application process, please email *******************. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.
Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.
Human Rights Watch
is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.
$60k-64.3k yearly Auto-Apply 12d ago
A - 5/16 - 764156 - Technical Support Specialist -
FHR 3.6
Bellefonte, PA jobs
*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. ***
**Candidate must work EST Business Hours. **
Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours).
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Below is the job description - Resumes due ASAP -
Description:
The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support.
Onsite work will be located at the agency's Centre County Regional Office:
595 E. Rolling Ridge Dr.
Bellefonte Pa. 16823
The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:
·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff.
·Configure and install personal computers, laptops, and tablets.
·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.
·Monitors and respond to user created ticket via the agency helpdesk system.
·Provide basic hardware and software training to users related to desktop use and accessing network resources.
·Work towards departmental and project deadlines.
·Document and present recommendations for issue/risk remediation to team leads and managers.
·Other duties as assigned.
Requirements:
Microsoft Windows 11 - 2+ years
Microsoft Windows Server 2019 / 2022 - 1+ year
Microsoft Active Directory - 1+ year
Microsoft Office 365 - 1+ year
Microsoft Endpoint Configuration Manager - 1+ year (desired)
By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
$53k-84k yearly est. 15d ago
Clinical Case Coordinator
Center for Alternative 4.2
New York, NY jobs
Job Title: Clinical Case Coordinator
CASES is currently seeking a highly organized and detail-oriented Clinical Case Coordinator for our Pretrial Services Case Management Team. Rapidly after release into the program, the Clinical Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The Clinical Case Coordinator assists participants to comply with supervision appointments and court appearances during the pendency of their legal case. The Clinical Case Coordinator will conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals.
The goal is to increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements.
Salary: The salary for the Clinical Case Coordinator role is $69,010 per year.
Shift Hours: The Clinical Case Coordinator is working Monday through Friday from 9:00 am to 5:00 pm.
Location Address: 151 Lawrence Street, 4th Floor, Brooklyn, NY 11201.
Workplace Flexibility: Hybrid: Staff may work remotely one day per week after successfully demonstrating an understanding of their job responsibilities following the first 30 days of onboarding.
What you will be doing:
Provide supervision and community-based services to a caseload of pretrial participants.
Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant's supervision plan.
Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants' successful completion of mandated supervision appointments and court appearances during the pendency of their legal case.
Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests.
On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment.
Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services.
Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational. training and employment services providers, legal services providers, medical care providers, and family providers).
Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor.
What we are looking for:
Master's degree in social work, Mental Health Counseling or comparable professional degree.
Minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system.
Extensive knowledge of community treatment, support services and resources
Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services
Experience using databases such as Salesforce
Must be able to sit for extended periods.
Additional, preferred skills we are looking for but are not required:
NYS Licensure preferred
Bilingual Spanish and English preferred
Employee Benefits:
CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:
Medical
Dental
Vision
Vacation and Paid Time Off - starting at 25 days
12 Paid Holidays per year.
Retirement 403(b) Competitive matching up to 6%.
Employee Referral Program
Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.
CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.
#tr3r
$69k yearly Auto-Apply 14d ago
Learning Environment Field Consultant I
Demco 4.2
Saint Louis, MO jobs
At Demco, we're on a mission to provide innovative solutions that empower education communities and libraries. With over 120 years of experience, we're not just selling products, we're transforming learning environments. As part of our team, you'll work remotely to drive sales and build relationships with key decision-makers in K-12 schools and public libraries in your territory. If you're passionate about education and looking for a role where your efforts directly impact the future of learning, this could be the perfect opportunity for you.
About Our Company
Demco is a leader in providing high-quality solutions and services to educational institutions, libraries, and community organizations. Our goal is simple: to spark curiosity and ignite learning. Our dedicated team works closely with clients to offer cutting-edge products, including furniture, supplies, and learning materials, that enhance the educational experience. We're looking to expand our team with someone who shares our commitment to lifelong learning and community impact.
A Day in the Life
As a Learning Environment Field Consultant at Demco, your day-to-day will include:
* Start your day with purpose. You'll begin by reviewing your pipeline, following up on yesterday's conversations, and planning your outbound call and email strategy for the day.
* Connect and engage. Expect to spend a good portion of your day reaching out to K-12 schools and public libraries-introducing them to innovative learning space and furniture solutions, uncovering needs, and identifying new opportunities.
* Get out in the field. You'll schedule and attend in-person or virtual meetings with educators, administrators, and library leaders to build relationships and showcase how our products can transform learning environments.
* Hands-on collaboration. When needed, you'll visit customer sites to take measurements, capture photos, and partner with design teams to ensure every proposal is accurate and inspiring.
* Represent and network. At times, your workday might be spent setting up at a regional tradeshow-engaging with attendees, demonstrating solutions, and helping grow our brand presence in the education and library markets.
* End with impact. You'll wrap up your day by logging activity in the CRM, coordinating with internal teams on next steps for active opportunities, and celebrating wins-both big and small-on your journey toward meeting and exceeding your goals.
Job Requirements
* Education & Experience: Associate's or Bachelor's degree in a related field, or equivalent combination of education and relevant work experience.
* Sales Drive: Prior experience with outbound prospecting or cold calling is highly preferred-you're energized by connecting with new people and uncovering opportunities.
* Physical Readiness: Able to participate in tradeshows, including setup and breakdown, and occasionally assist with on-site installations or sample deliveries.
* Communication Skills: Strong verbal and written communication abilities; comfortable presenting to educators, administrators, and library professionals.
* Self-Starter Mentality: Highly motivated, competitive, and goal-oriented with a passion for achieving and exceeding sales targets.
* Collaboration: Team player who thrives in a supportive environment and works well across departments to deliver an exceptional customer experience.
* Adaptability: Excited to learn, grow, and navigate a fast-paced, evolving sales environment.
Ready to make an impact in education? Apply today in less than one minute to join our team as a Learning Environment Field Consultant at Demco. You'll play a key role in transforming learning spaces while enjoying a competitive salary of $50,000 - $80,000, a variable uncapped commission plan that pays $15,000 at quota and comprehensive benefits. We look forward to reviewing your resume and welcoming you to a company where your contributions truly matter.
$50k-80k yearly 9d ago
Customer Service Representative - Technical
Disabled Veteran Solutions 4.1
Erie, PA jobs
Disabled Veteran Solutions (DVS) Pay: Competitive, Based on qualifications Status: Full-Time Regular (36-40 hours/week)
Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business (SDVOSB) providing high-quality Business Process Outsourcing (BPO) services. We are committed to excellence, accountability, and service-both to our clients and to the employees who power our success. At DVS, we value professionalism, reliability, and a customer-first mindset.
Position Overview
The Customer Service Representative (CSR) role is responsible for delivering exceptional customer care and creating sustainable value for customers through phone, email, text, web chat, and case management interactions. This role supports a high-volume tolling services program and requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering accurate, empathetic support.
Successful candidates are dependable, tech-savvy, customer-focused, and able to thrive in a structured, performance-driven call center environment.
Key Responsibilities
Customer interactions may include, but are not limited to:
Reviewing and updating toll account information
Processing tolls, violations, and related inquiries
Resolving toll charge disputes
Assisting with congestion pricing questions
Guiding customers through application status checks and walkthroughs
Additional responsibilities include:
Managing a high volume of inbound inquiries in a timely and professional manner
Working suspended customer accounts to bring them current while educating customers on best practices to maintain account standing
Identifying different account types (e.g., residency-based, DMV-related) and ensuring proper routing or resolution
Creating, documenting, and reviewing service requests accurately
Collaborating with internal departments to ensure customer issues are fully resolved
Delivering consistently high-quality customer service across all interactions
Training & Attendance Requirements
Training Schedule:
Training Start: 4/8/2026
Training Hours: 8:30 AM - 5:00 PM EST, Monday-Friday, 100% Mandatory Attendance for the duration of training
Training Duration: Approximately 3 weeks
Webcam usage is required during training and production. Associates may be asked to be on camera for coaching sessions or team meetings.
Training and nesting (a supervised transition period into live customer interactions) are 100% mandatory. Attendance is critical to success in this role.
No time off, late arrivals, or early departures are permitted during training or nesting
Failure to meet attendance requirements during training may result in termination
Two assessments must be passed during and at the conclusion of training to meet employment requirements
Work Schedule & Availability
Open availability required Monday-Friday, 7:00 AM - 7:30 PM EST and Saturday - Sunday, 8:00 AM - 2:30 PM EST
Employees are Scheduled a regular 8 hour shift, 5 days per week within the week on rotation, Every other Saturday required (counted as one of the 5 scheduled days)
Production Hours:
Monday-Friday: Between 7:00 AM - 7:30 PM EST
Saturday & Sunday: Between 8:00 AM - 2:30 PM EST
Note: Schedules are based on business needs and may change weekly. Shifts may vary day-to-day. If assigned the last shift of the evening, extended hours may be required based on call volume. Overtime is paid for hours worked over 40 in a workweek.
Compensation & Benefits
Paid training at the applicable hourly rate
Benefits after 90 Day Probationary period is completed
Equipment & Technical Requirements
A Company-issued computer, Monitor, Mouse, Keyboard, Webcam and headset will be provided for performing job functions.
Candidates must have:
Reliable, high-speed internet (hard-wired via Ethernet; Wi-Fi and satellite internet are not permitted)
A private, dedicated workspace suitable for remote work
Candidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft Teams session.
Minimum Qualifications
High school diploma required, Associate Degree or higher preferred.
Minimum of 6 months customer service experience (call center experience preferred)
Strong verbal and written communication skills, MUST be able to read, write, speak and understand English language fluently
Basic to advanced computer proficiency and ability to navigate multiple systems required
Ability to troubleshoot common technical issues
Ability to pass background check and drug screening (no cost to candidate)
Professional, dependable, and able to adhere to strict attendance and scheduling requirements
Additional Employment Information
This is a full-time position; part-time roles are not available
Schedules are assigned based on program needs
Lunch and break schedules are assigned and must be adhered to
Ready to Apply?
If you meet the qualifications listed above, you're dependable, customer-focused, and ready to succeed in a structured, remote call center environment, we encourage you to apply today. Join Disabled Veteran Solutions and be part of a mission-driven organization committed to excellence, service, and professional growth.
Interviews for qualified applicants will begin the week of February 13, 2026, Hiring closes March 6, 2026, Training begins on April 8, 2026.
A pre-employment drug screening and criminal background check are required prior to employment.
$28k-36k yearly est. 2d ago
Young Playwrights Project Teaching Artist/Actor (Chautauqua Arts Education)/Seasonal Employment
Chautauqua Institution 3.8
Chautauqua, NY jobs
This part-time, seasonal position will serve as teaching artist in the Chautauqua Arts Education Young Playwrights Project (YPP). This program is a 3-phase program. Phase 1 involves school visits where the YPP Teaching Artists present an assembly followed by an in-class lesson for each classroom at each participating school that teaches 3rd and 4th grade students how to write a play. Phase 2 involves YPP Teaching Artists leading teams of volunteers as they rehearse and then stage a play reading in each participating classroom. Phase 3 involves students visiting Chautauqua Institution to see a select number of plays chosen from all submitted, with the Teaching Artists serving as the performing theater company.
The YPP Teaching Artist/Actor will work under the leadership of the Young Playwrights Project Lead Teaching Artist/Director of Plays to implement the program curriculum in the schools. This person will also serve as actor in the Phase 3 plays, working with the Young Playwrights Project Lead Teaching Artist/Director of Plays to present the final performances of student plays. This position will report to the Director of Arts Education.
About Your Compensation
The compensation for this role is $23.05/hour
Travel to and from Chautauqua Institution will be reimbursed, as well as some costs incurred for travel throughout Chautauqua County specific to school visits.
About Your Work Day
Responsibilities
Implement program curriculum as directed by the Director of Arts Education and the Lead Teaching Artist, including performing scripted and improvisational work in the school assembly and leading classes through the playwriting process as detailed in the curricular materials
Lead volunteer play reading groups in rehearsal and during school visits
Coordinate processing plays for play reading groups, typing plays from handwritten scripts
Acting in the Phase 3 performance
With the rest of the company, creating props/costumes/set design for the Phase 3 performances
Education and Experience
Required experience:
Theater for youth programs
Acting
Formal training in theater arts
Theater improvisation
Skills and Abilities
Collaboration and strong team player
“Yes and” approach
Supervision and Guidance
Teaching Artists will be trained and supported by the Director of Arts Education. Program implementation and development will be coordinated in collaboration between the Teaching Artist and the Director of Arts Education.
About the Referral Program
Chautauqua Institution's Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.
While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position:
During Phase 1 and Phase 2 visits to the schools, expect between 30-40 hours per week. During pre-Phase 1 and pre-Phase 2 play preparation, expect between 10-20 hours per week. During Phase 3, expect between 30-40 hours per week.
Schedule:
Phase 1 School Visits: January 12-16, 2026
Play Preparation for Phase 2: February 27-March 20, 2026
Phase 2 on-site rehearsals and school visits: March 20-April 2, 2026
Play selection process: March 25-May 1, 2026
Phase 3 production needs shared with Arts Ed staff: May 1-7, 2026
Phase 3 onsite rehearsals and performances: June 13-18, 2026
About Living on the Grounds
Chautauqua Institution may provide limited housing options on our grounds or assist you with locating nearby housing arrangements for selecting opportunities based on business needs. Housing is not an option for many positions and may be of a cost to you. Candidates should assume there are no employer-provided or employer-assisted housing options available for this position unless it is otherwise stated.
Housing/accommodations will be provided, with preference towards private room with shared bath and common areas, possibility of shared room with approval from artist.
Potential for Remote Work: Aspects of this position may be eligible for remote work, specific to the play preparation and play selection process.
About Chautauqua Institution
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conference and events organization. The Institution's office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation.
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.
Joining Our Talent Community
Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.
$23.1 hourly 51d ago
Director of Public Policy
Hindu American Foundation 3.7
Philadelphia, PA jobs
Organization Background/Culture
The Hindu American Foundation (HAF) is the nation's oldest and large non-profit advocacy organization for the Hindu American community, representing over 3.5 million Hindu Americans. Established in 2003, the Hindu American Foundation (HAF) is the pre-eminent voice for Hindu Americans.
HAF advances the understanding of Hinduism to secure the rights and dignity of Hindu Americans now and for generations to come by providing:
accurate and engaging educational resources about Hinduism and Hindu Americans
impactful trainings, advocacy and services that protect and promote religious liberty, free expression, equality and justice
critical and creative programs empowering Hindu Americans to sustain their culture and identity
Position Summary
The Hindu American Foundation (HAF) is seeking an experienced, full-time Director of Public Policy (DPP) to lead the foundation's Advocacy Department. The ideal candidate will be a strategic thinker, overseeing policy staff and spearheading policy strategy on a wide range of advocacy initiatives and programs, including hate crimes, education, healthcare, social justice, immigration, human rights, and combating extremism. This is a remote position.
Essential Duties
The ideal candidate will be hard-working, dependable, detail-oriented, able to work independently or as part of a team, professional with strong leadership, communication, and writing skills. We are looking for a professional who wants to make a difference and contribute to HAF's mission in the field of advocacy and public policy. The successful candidate will be able to perform the following duties with or without reasonable accommodations:
Research, track, and analyze current events as well as key state, local, federal, and international policy and legislation relevant to Hindu Americans
Develop local, state, and federal policy strategy for HAF, including developing advocacy campaigns, coordinating government outreach, and collaborating with strategic coalitions, as well as lead rapid strategic response in a fast-paced, ever changing policy environment.
Work closely with the Managing Director (Policy and Programs), Executive Director, and other relevant staff to develop and implement goals for local, state, and federal policy priorities
Work closely with the Director of Research, Religion and Data to analyse research and evaluate data to develop policy strategies, incorporate data into deliverables, identify gaps in community needs, and explore opportunities for engagement.
Work collaboratively with other department leadership, including Legal, Communications, Education, and Marketing
Manage Advocacy Department direct staff reports, including research fellows and policy analysts.
Writing both long and short form policy white papers and documents, including but not limited to legislation analysis, policy briefs, fact sheets and talking points documents, toolkits, and reports.
Cultivate and maintain relationships with relevant state, local and federal offices and agencies, coalition partners, community leaders, strategic contacts and other key stakeholders to advance HAF's policy priorities
Oversee advocacy department programming, including community trainings, briefings for policy stakeholders, webinars and other virtual events.
Required Skills and Experience
Bachelor's degree in Law, Political Science, Public Policy, Government, International Relations, Religion, History, Anthropologies, Humanities, Human Rights, South Asian Studies or related field.
3-5 years of work experience in advocacy, think tank, a state/local/federal government office, policy research, government relations, law or a related field.
Recent advanced degree graduates and 1-3 years work experience will be considered
Strong research and analytical skills to evaluate political landscapes, think strategically, develop policy recommendations, plan advocacy campaigns and lead community policy programming.
Strong short and long form writing skills to prepare policy briefs, reports, letters, campaigns, and other policy white papers.
Ability to communicate effectively with a range of audiences and stakeholders to advance the organization's positions in meetings and other settings
Ability to build coalitions and relationships with other advocacy organizations, government offices, community leaders, strategic contacts, and other key policy stakeholders.
Highly organized and detail oriented to juggle multiple projects and priorities simultaneously in a fast-paced environment
Collaborates well in a close-knit team environment and can complete tasks independently when necessary
Experience managing cross-departmental projects with teams across time zones, including teams comprised of peers, supervisors, and supervisees
Comfortable with public speaking and being an external-facing presence.
Fluency in online platforms such as Google suite, Zoom, etc.
Preferred But Not Required:
Master's/graduate degree in Law, Political Science, Public Policy, International Relations, Human Rights, or related field
Working knowledge of Hinduism, the Hindu diaspora, South Asia, India or Indic languages preferred but not required.
Experience with legislation tracking and grassroots advocacy software preferred but not required
Demonstrated data literacy skills, including understanding of data sources, strong grasp of analytical methods, and ability to communicate data driven insights
Based in the Eastern Time Zone
Physical Requirements:
To perform the essential duties of this role, incumbents must be able to perform the following activities with or without accommodations:
Sit or stand for prolonged periods.
Operate computer, including viewing a computer monitor, for extended periods.
Drive a vehicle, whether owned or rented.
Travel periodically by air or train.
PLEASE NOTE: This job description is not meant to cover or include all the tasks, duties, or responsibilities the employee may be required to perform. The listed duties, activities, and requirements can change at any time, with or without notice.
$63k-94k yearly est. 60d+ ago
MO - 4/11 - 760272 - Linux Administrator -
FHR 3.6
Harrisburg, PA jobs
*** Hybrid, full-time position - At least one day on-site in Harrisburg, PA per week, but telework schedule can be subject to change. Candidates must live within an hour of Harrisburg to be considered. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. ***
**Candidate must work EST Business Hours. **
Our direct client has an opening for a Linux Administrator position # 760272. This position is for 12+ months, with option of extension, and will be worked in a Hybrid schedule (1 day on-site in Harrisburg, PA each week, but telework schedule can be subject to change) - Local to Harrisburg, PA area Candidates only. (must work EST business hours).
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Below is the job description - Resumes due ASAP -
Description:
Server Administration:
a. Install, configure, and maintain Linux servers, ensuring high availability and performance.
b. Perform system upgrades, patch management, and security enhancements. (Satellite)
c. Troubleshoot and resolve server-related issues promptly to minimize downtime.
d. Creating "golden" system images
e. Install and configure Linux OS using Satellite or CD
f. Container setup and deployment
g. Container administration
h. Building automated systems. Ansible automation of tasks.
i. Experience with containerization (Docker, Kubernetes, OpenShift)
2. User Account Management:
a. Setup user accounts and SUDO access
b. Setup group access
c. Implement security policies to protect sensitive data
3. Maintain security:
a. SELinux
b. FireEye
4. Networking:
a. Setup bonding and EtherChannel's
b. Work with networking to resolve issues
5. Backups and monitoring:
a. Work with the backup team to back up the OSs
b. Work with the monitoring team to setup up alerting for the Oss
6. Containerization:
a. Maintain containered environments
b. Migrate applications to Linux containers
7. Documentation
a. Maintain accurate and up-to-date documentation of system configurations and procedures.
b. act on and document fix in tickets.
Required Skills
-Red Hat Linux Experience
-Shell Scripting
-Experience writing Ansible playbooks
-Experience with VMWare
Working Knowledge of:
-ServiceNow Ticketing
-Git Server
-Cloud (Azure/AWS)
By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
$75k-98k yearly est. 20d ago
Community and Volunteer Outreach Intern
AARP 4.7
Philadelphia, PA jobs
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin.
Are you a creative, passionate, and results-driven student interested in community outreach and event planning? The AARP Pennsylvania State Office is looking for you! Our team creates and executes various projects to improve people's lives as they age and help build a better tomorrow for future generations by engaging members and volunteers in AARP's mission. We'll challenge you to think and work innovatively on real-world projects. AARP is committed to your growth and cultivating your continued learning and development. This paid internship has an anticipated start date of Spring 2026 and will continue through the end of the year.
Responsibilities
* Work with staff and volunteer leaders to engage members and recruit volunteers across the state, supporting outreach and engagement goals
* Apply strategic, analytical, and creative thinking to help develop tools, resources, and approaches that strengthen member and volunteer engagement and improve program outcomes
* Assist with internal communication strategies and processes that support volunteers and their related programs, ensuring clarity and consistency
* Support coordination of volunteer outreach activities, attend volunteer meetings, and assist with correspondence and follow-up to maintain strong connections
* Provide outstanding service, demonstrate professionalism, and build collaborative relationships with internal teams and external partner
Qualifications
* Must be enrolled in a degree program at an accredited college/university rising undergraduate juniors or seniors, graduate students, or post-doctoral students and remain academically enrolled throughout the internship or must have previously graduated from college and enrolled in a continuing education program
* Must be a self-starter and adaptable, with the ability to work under tight deadlines
* Ability to manage multiple projects, anticipate project needs, and discern work priorities
* Ability to work well with diverse populations, including gender, race, and sexual orientation
* Technical proficiency in Microsoft Office programs
* Familiarity with multiple social media platforms is a plus
* Bi-lingual in Spanish is a plus
AARP will not sponsor an employment visa for this position at this time.
Additional Requirements
* Regular and reliable job attendance
* Effective verbal and written communication skills
* Exhibit respect and understanding of others to maintain professional relationships
* Independent judgement in evaluation options to make sound decisions
* In office/open office environment with the ability to work effectively surrounded by moderate noise
* Ability to occasionally lift up to 25 pounds
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
The hourly range is $18 for undergraduates, $21 for graduate students, and $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
$18-21 hourly Auto-Apply 52d ago
Sr Dir, Sales, Marketing & Customer Solutions (Remote)
World Education Services 4.4
New York, NY jobs
Title: Sr. Director, Sales, Marketing and Customer Solutions Department: Sales, Marketing and Customer Solutions Reporting to: Chief Business Officer Compensation: $250K - $270K USD Employment Type: Full Time Location: Remote - USA Travel: Required for conferences and customer visits despite being a remote role.
Who We Are:
World Education Services (WES) is a non-profit social enterprise that supports the educational, economic, and social inclusion of immigrants, refugees, and international students. For 50 years, WES has set the standard for international academic credential evaluation, supporting millions of people as they seek to achieve their academic and professional goals. Through decades of experience as a leader in global education, WES has developed a wide range of tools to pursue social impact at scale. From evaluating academic credentials to shaping policy, designing programs, and providing philanthropic funding, we partner with a diverse set of organizations, leaders, and networks to uplift individuals and drive systems change. Together with its partners, WES enables people to learn, work, and thrive in new places. For more information about WES, please visit our website at ************
About the Opportunity:
The Sr. Director of Sales, Marketing and Customer Solutions will lead the key revenue-generating and customer and partner-facing functions within the Credential Evaluation division at WES: Business Development, Client Success, Marketing, and Customer Service. This is a key leadership position designed to drive sustainable growth, expand institutional partnerships, and elevate the end-to-end experience of both partner institutions and applicants, within a complex B2B2C ecosystem that includes government stakeholders, technology partners, various institutions and individual consumers.
This role requires handling expanded enterprise complexity and experience in cross-functional leadership. Over time, Customer Service may transition to a standalone function, and this role will help guide this shift while maintaining a core focus on growth and client value.
What You'll Do:
Strategic Leadership
Lead Business Development, Marketing, and Customer Service to deliver resilient revenue growth in the business division as well as driving differentiated client and applicant experiences for our core product.
Translate WES's mission into a commercial strategy for the business division that balances revenue sustainability with global impact.
Shape short, mid, and long-term strategies across the customer lifecycle, from demand generation through to service and retention.
Business Development & Client Success
Build and expand partnerships with institutions, government agencies, and referral organizations across the US and Canada, in close collaboration with regional leadership.
Oversee the Client Success team managing a portfolio of 7,000+ institutional clients, ensuring high satisfaction, renewal and upsell performance.
Guide the creation of customer and client retention strategies to cement WES's leadership position in the credential evaluation field in an evolving market dynamic.
Define and track key metrics related to core product pipeline health, client retention, platform utilization and account growth.
Partner with the core product and digital teams to refine the B2B journey, ensuring strong alignment between offering, value delivery, and market expectations.
Drive alignment between business development, client success, and marketing to support full-funnel growth and long-term partner value.
Marketing Strategy & Execution
Mature and scale the business division marketing function, with a focus on digital performance (SEO/AEO, paid channels), lead quality, and brand elevation.
Drive measurable increases in marketing-attributed revenue and retention for the core product through targeted B2B and B2C campaigns.
Guide Content strategy, Analytics, Martech stack optimization, and B2B/B2C persona development.
Customer Service (Transitional Oversight)
Provide strategic and operational oversight of the Customer Service function during a transition phase.
Improve support operations, digital responsiveness, and omni-channel experience (chat, email, social, phone) with a customer advocacy lens. Achieve optimal cost efficiency, consistent SLA adherence and enhanced customer experience.
Support a future structure in which Customer Service may spin off, ensuring a clean handoff and continued alignment on trust, retention, and feedback loops.
Enterprise Collaboration
Collaborate across product, digital, and transformation teams on initiatives where business performance and mission delivery intersect.
Collaborate with enterprise-level functions to integrate business strategy with mission alignment, and ensure brand integrity and consistency while maintaining the accountability and focus of the business organization.
Represent the voice of the core business's clients and applicants in broader strategy discussions, while maintaining focused ownership over growth levers within the business division.
Team Management & Capacity Building
Build and manage a hybrid global organizational structure, leading internal leaders while managing vendor relationships, ensuring ongoing flawless execution.
Strengthen leadership depth and operational resilience through coaching, structure, and accountability.
Create a performance culture focused on clarity, autonomy, and enterprise contribution.
Your Experience:
The ideal candidate will have:
Strong commitment to the organization's mission and values.
Strategic operator with a bias for clarity, action, and accountability.
Builder of strong and trusted relationships, with institutions, customers, and internal partners alike, with a proven ability to develop rapport and influence.
Grounded leader who can navigate enterprise complexity without compromising growth focus, and translate this into clear and convincing narratives, plans and strategies.
Comfortable with structural change and willing to lead through evolution.
Ability to work both strategically and hands-on to deliver results.
Strong business acumen with a proven ability to translate sales and marketing activities into clear business outcomes and revenue impact.
Required:
10+ years of experience in growth-oriented roles, including senior leadership experience in business development, marketing, and customer-facing strategy.
Strong track record building and expanding institutional partnerships, ideally in education, nonprofit, or global services environments.
Deep understanding of digital marketing strategy, including performance channels, campaign optimization, funnel analytics, email marketing and Martech platforms. Able to connect marketing outputs to business outcomes.
Experience with lean team structures, vendor relationships, and performance-based marketing operations including experience of leading global, distributed and diverse teams and operating across matrixed organizations, fostering a collaborative and supportive environment.
Skilled in CRM management, digital strategy, and partnership lifecycle management.
Adept at managing transitional structures and able to lead in ambiguity while building toward future-state clarity.
Willingness to travel both domestically and internationally (~20% of the time), including occasional short-notice trips. Need to be comfortable in client-facing environments
Desired:
MBA or equivalent experience preferred.
Experience in managing customer service teams.
Expertise in Salesforce strongly preferred.
What We Offer:
Joining our team at WES means embarking on a purpose-driven career with a global impact, where you contribute daily to making a tangible difference in the lives of people worldwide. You'll thrive in an employee-centric environment, with access to learning opportunities, pathways for personal and professional development, and recognition of your achievements. Our inclusive, mission-driven culture values employees and focuses on investing in our people through our culture, people framework, and programming while offering the flexibility of remote work options.
Work-Life Harmony: We believe that success is all about maintaining balance. Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments. Our comprehensive wellness programs and work environment are focused on fostering your well-being.
Rewards and Recognition: Your dedication and achievements are the cornerstone of our success. We recognize the importance of valuing your hard work which is why we offer competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions.
Professional Growth and Development: We are committed to nurturing growth within our team, recognizing that growth is essential to providing opportunities for career advancement and ongoing professional development. To prioritize your learning and success, we invest in comprehensive training programs and offer tuition reimbursement opportunities. We promote a culture of continuous learning that empowers you to thrive and evolve in your career.
Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities by expanding access to global educational and professional pathways. Join us in fostering a culture that values innovation, embraces new approaches, and leverages transformation to implement and drive impactful change.
Community and Connection: Our team is made up of individuals from different cultures and backgrounds who have varying perspectives and ideas. Our diverse workforce reflects the global community we serve, and we take pride in it. We are committed to fostering a workplace where everyone feels valued, respected, and included. Experience the power of connection by participating in a range of activities, including employee-led resource groups, town halls, collaborative team events, meaningful volunteer opportunities, and initiatives that promote equity, celebrate diversity, and cultivate a strong sense of belonging within our organization.
Values:
Opportunity - We open doors so people can build better futures.
Inclusion - We become stronger, more creative, and more resilient when we embrace diversity.
Equity - We uphold fairness and justice in our work and actions.
Enterprising - We are resourceful, inventive, and driven.
Expertise - We challenge ourselves to be the best at what we do.
Inclusive Recruitment Process:
We welcome all applicants, irrespective of their experience perfectly fitting the job description, as we value diverse and innovative viewpoints. At our organization, individuals who thrive in a culture of continuous learning and inclusive teamwork excel. We are committed to fostering an inclusive and accessible work environment where everyone feels valued, respected, and supported and welcome members of all backgrounds and perspectives to apply.
Our Commitment:
At World Education Services, we're committed to fostering an inclusive workplace that reflects the rich tapestry of our communities, both in the US and Canada. This commitment is underscored by our unwavering dedication to providing equal opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. This commitment extends to every aspect of employment, from recruitment and hiring to promotions, training, and benefits. We comply with all applicable federal, state, and local anti-discrimination laws. For us, diversity goes beyond compliance - it's about embracing unique perspectives and cultivating an environment where everyone feels valued and empowered to reach their full potential.
If you encounter challenges accessing or using our career site due to a disability, you may request reasonable accommodation by contacting us via email at **************. Our Talent Acquisition team is dedicated to supporting qualified candidates by providing solutions that can meet their needs.
Please be advised that this email address is intended to receive and respond to inquiries concerning the accessibility of the online application system, and requests for assistance and accommodation during any part of the recruitment process. Résumés or applications sent to this email address will not be reviewed.
For more information about WES, please visit our website at ************
This position is an existing vacancy and is currently open for hire.
$250k-270k yearly 60d+ ago
Executive Office Project Manager
American Optometric Association 4.3
Saint Louis, MO jobs
This position is based out of our main office in St. Louis, Missouri, but it is eligible for a hybrid schedule (up to 2 remote work days per week) in accordance with AOA's telecommuting policy.
Ready to turn strategy into action and keep high-impact projects on track? If you thrive in a role that focuses on translating organizational strategy into actionable projects and fostering alignment across departments, this is your chance to make a measurable difference in a mission-driven organization.
PURPOSE
As the Executive Office Project Manager, you will serve as a key partner to the Chief Operating Officer and Director of Operations & Leadership Engagement, ensuring that strategic priorities and governance initiatives are executed seamlessly. You'll manage cross-functional projects, support leadership, and streamline processes that strengthen collaboration across the association. From executing leadership programs to tracking milestones and preparing executive reports, you'll be at the center of operational excellence.
KEY RESPONSIBILITIES
Coordinate and manage Executive Office projects and initiatives, ensuring timelines, deliverables, and outcomes are achieved.
Serve as a central resource for leadership, facilitating cross-departmental collaboration and providing administrative support as needed.
Identify and implement best practices to enhance organizational data quality and program evaluation, ensuring accurate records and seamless integration across projects.
Prepare reports, presentations, and dashboards to inform executive decision-making and track progress against strategic goals.
Support governance and volunteer engagement processes, including annual appointments and Leaders Summit planning.
Maintain and update communication platforms such as SharePoint for Board and leadership resources.
OUR IDEAL CANDIDATE
3-5 years of experience in operations or project management; association or nonprofit experience preferred.
Bachelor's degree in business administration, nonprofit management, or related field preferred.
Demonstrated success in translating strategic goals and initiatives into actionable project plans.
Proven ability to build relationships and foster collaboration across departments to ensure alignment of priorities and deliverables.
Skilled in facilitating projects through project management tools (Asana or similar).
Strong communication skills-able to craft clear reports and presentations for executive audiences.
Highly organized, detail-oriented, and comfortable managing multiple priorities independently.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
PMP certification is a plus.
TRAVEL
Occasional travel for meetings and events (1-2 times per year).
$66k-81k yearly est. 55d ago
Legacy Giving Advisor
The Humane League 3.8
New York, NY jobs
WHO WE ARE
The Humane League (THL) is a global nonprofit working to end the abuse of animals raised for food. Recognized as a Top Charity by Animal Charity Evaluators for multiple years running, we are regarded as one of the most effective animal protection organizations in the world. We are a high-impact, mission-driven team that uses our time, talent, and resources strategically to dismantle factory farming and create lasting change for farmed animals worldwide. We set bold goals, embrace continuous improvement, and hold ourselves accountable to the animals who depend on us. As a fully remote organization with 100+ staff across the globe, we collaborate across borders and with partner organizations to build a powerful, united movement for animals.
YOUR OPPORTUNITY
As Legacy Giving Advisor, you play a central role in helping one of the world's leading farm animal protection organizations secure the resources needed to fight factory farming globally. This role will shape the future of a global movement and strengthen the long-term impact of work that protects billions of animals.
As the Legacy Giving Advisor, you will shape THL's growing planned giving program, consisting of bequests, beneficiary designations, and charitable gift annuities. You will serve as both a strategist and frontline fundraiser, building THL's planned giving program to grow long-term revenue, while stewarding the generous individuals that make up THL's Legacy Society.
Working closely with the Associate Vice President of Donor Relations, you will develop and execute a dynamic and comprehensive planned giving strategy to drive revenue growth, set the annual marketing and communications plan, and serve as the organizational expert on planned giving. You will manage a portfolio of over 200 Legacy Society members and 300 identified planned giving prospects, cultivating and stewarding relationships and securing gifts that advance THL's long-term mission. As THL's legacy giving expert, you will co-create the vision for the program, advise colleagues across the Development department, and guide donors in thoughtful long-term philanthropy, shaping the future of the program through influence and leaving a lasting impact for animals worldwide.
This is a full-time, remote position reporting to the Associate Vice President of Donor Relations. Occasional travel may be required to support relationships and professional development, equivalent to 4+ trips per year. Depending on your time zone, occasional hours outside of 9am-5pm may be required, primarily for meetings with donors.
This position is based in the United States. The successful candidate must be authorized to work in the United States.
ESSENTIAL FUNCTIONS
Strategic Leadership & Program Growth
In consultation with Development Leadership, lead and co-create the vision and strategy for all aspects of THL's planned giving program, reviewing, updating, and executing a dynamic annual plan to grow revenue and build a robust pipeline of future gifts.
Explore and implement new giving vehicles and test creative marketing strategies to promote them. Identify innovative approaches to donor engagement and program expansion that increase long-term revenue and retention.
Lead high-impact initiatives, including the strategy and execution of legacy matching challenges.
Cultivate relationships with allied professionals-including estate attorneys, trust officers, and financial planners-to expand the referral network for client gift opportunities. Leverage these relationships strategically to maximize donor conversion and long-term impact.
Serve as the department's subject matter expert. Provide training and individual coaching to gift officers to increase their confidence in identifying planned giving opportunities and making planned giving and blended solicitations.
Donor Advising & Portfolio Management
Manage a portfolio of 200+ Legacy Society donors and 300+ identified prospects. Build long-term relationships with Legacy Society members, qualify new leads, and create individualized engagement plans using THL's CRM (EveryAction). Use donor data and insights to inform engagement plans and forecast revenue.
Meet with donors to suggest planned giving strategies that align with their financial and philanthropic goals in collaboration with donors' professional advisors.
Oversee the donor journey, ensuring timely and meaningful communication via phone, email, and mail to welcome new members and report on the impact of their future gifts.
Marketing & Communications
Design and implement an innovative annual marketing plan. Work with the Director of Advancement to integrate planned giving messaging into the annual broadcast email and direct mail calendars.
Cultivate relationships with Legacy Society members that result in donor testimonials.
Stay current on THL's programmatic victories to customize compelling "insider" reports and updates that resonate with legacy donors.
Manage relationships with external partners, including FreeWill, to maximize lead generation and conversion ensuring these partnerships strategically advance program objectives.
Conceptualize and curate content for educational webinars and stewardship gatherings to cultivate prospects, partnering with THL's Donor Care team on logistical execution. Incorporate feedback and data analytics to continuously improve engagement strategies.
Operations & Compliance
Oversee the full lifecycle of estate administration in collaboration with Legal, ensuring the organization's interests are protected and donor intent is fulfilled. Integrate risk management and compliance into all planned giving initiatives to safeguard organizational and donor interests.
Manage charitable gift annuities (CGAs) in collaboration with external nonprofit partners.
Set revenue projections and forecast long-term income. Collaborate with DevOps and IT to develop dashboards and KPIs that measure program health and campaign impact.
Ensure all planned giving activities comply with IRS regulations and internal policies. Create and update Standard Operating Procedures (SOPs) for the department.
In addition to the above essential job duties, other duties may be assigned as business needs arise. These may include non-essential, marginal job duties.
REQUIRED SKILLS
Experience: 7+ years of fundraising experience, with 5+ years specific to planned giving or legacy marketing.
Subject Matter Expertise: Knowledge of planned giving best practices and gift vehicles, including bequests, life-income gifts (especially charitable gift annuities), and non-cash assets. Familiarity with the estate administration process. Stays current on trends and changes in legislation that can impact planned giving. Advanced education and/or certification, such as Chartered Advisor in Philanthropy (CAP), preferred.
Leadership and Management: Fosters collaboration within the Development department and ensures collective focus on donor stewardship and achieving planned giving goals. Provides coaching and mentorship to teammates to increase fluency with planned giving concepts. Leads by example and builds the capacity of Development staff to identify and secure planned gifts.
Strategic Thinking: Ability to align activities with long-term development goals, assess risk, and plan ahead. This includes planning annual initiatives, evaluating program effectiveness, and identifying new opportunities to grow the Legacy Society. Use insights from donor data and market trends to drive program innovation.
Data Analysis: Adept at analyzing donor data within a CRM to qualify prospects, track engagement, and refine our planned giving strategy. Ability to interpret and communicate trends will help inform individual donor plans and drive the success of initiatives like the 2025 Legacy Matching Challenge.
Problem Solving: In a dynamic fundraising environment, you must be able to assess evolving donor needs, respond to challenges (such as delayed bequest documentation or shifting campaign results), and design creative solutions that preserve donor satisfaction and ensure program effectiveness.
Adaptability and Flexibility: Ability to gracefully shift priorities, adjust timelines, and maintain focus through shifting goals or communication styles-particularly as you manage multiple campaigns, reporting deadlines, and interactions with a diverse donor base.
Initiative and Proactiveness: Ability to independently track key dates, anticipate donor follow-ups, and identify opportunities to deepen engagement-whether by recommending a new touchpoint strategy or developing a fresh SOP to help the department operate more efficiently.
Verbal and Written Communication: Excellent communications skills in order to regularly write to, speak with, and create updates for high-value donors. Must be able to express appreciation, share detailed program outcomes, and guide internal stakeholders through complex planned giving scenarios with clarity and confidence.
Teamwork and Collaboration: Enthusiastic to work closely with philanthropy officers and other members of the Development department, supporting campaigns, coaching colleagues on planned giving practices, and collaborating on strategic donor stewardship. Ability to work cross-functionally in order to help the department meet its collective goals.
Interpersonal (EQ, empathy): Strong interpersonal skills are essential for fostering positive donor relationships and maintaining a collaborative team environment. The role requires a high level of emotional intelligence to support thoughtful donor stewardship, and ensure interactions-whether with supporters or colleagues-are handled with empathy, diplomacy, and professionalism. Adhere to gift standards of the national association of gift planners.
Time Management and Prioritization: Effective management of multiple timelines and tasks, including tracking donor communications, campaign schedules, and legal documentation. Strong organizational skills ensure deadlines are met and donor needs are addressed promptly.
Mission Alignment: Dedicated to THL's mission and values, as required to credibly and persuasively advance fundraising objectives and build donor relationships.
New candidates are welcome to apply as long as this job opening is listed on our website. If you are experiencing technical issues, please contact ***************************. Please submit applications and all supporting documents in English. All application questions and materials need to be submitted here through the application submission form; we do not accept applications through our careers email.
Hiring Timeline
Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:
Phone Interview (via phone call)
Work Simulation Exercise (completed remotely)
Interview (via video call)
Second Interview (via video call)
Reference Checks
Each stage is expected to last a week or two on average. For full details of our full-time position recruitment process, please review this document (this will vary for temporary roles; please see the above bullet points for this role's specific stages).
Compensation and Benefits
Salary range: $95,684-$116,586 USD annually.
At The Humane League, we are committed to fair, consistent, and transparent compensation. We use a structured job architecture and step system to determine salary based on a role's scope and an individual's total years of relevant experience. To ensure equity, we follow a no-negotiation policy for salaries. Candidates whose experience places them at step 5 or higher within their job level are awarded a “Senior” title designation.
Employees enjoy full medical coverage, optional dental and vision packages, paid sick leave, a 401(k) retirement plan with matching, pet care & Rx discount plans, working from home, up to 16 weeks of paid parental leave for eligible employees, wellness benefits, paid holidays, flexible vacation time, professional development, and the supportive environment at The Humane League!
Equal Employment Opportunity
THL is an equal opportunity employer. THL does not discriminate on the basis of any legally protected classifications, including but not limited to race, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, gender, sexual orientation, citizenship status, or any other status or classification protected by applicable federal, state, or local law. THL is committed to the importance of non-discriminatory practices within the nonprofit sector, as well as all workplace environments, and strongly encourages all interested candidates to apply.
Reasonable Accommodations
The Humane League is committed to fully supporting all qualified individuals. As part of this commitment, THL provides reasonable accommodations for persons with disabilities in accordance with applicable federal, state, and local laws throughout the hiring process and employment if hired. If a reasonable accommodation is needed, please contact the People team at accommodations@thehumaneleague.org to initiate the interactive process. THL complies with the Americans with Disabilities Act, the Pregnant Workers Fairness Act, Title VII of the Civil Rights Act, and all other applicable state and local laws.
AI Policy
Original work and thought are essential in the hiring process and allow us to evaluate you based on your own skills and competency. Therefore, the use of artificial intelligence (ChatGPT, Gemini, Rytr, Google Assistant, etc) to generate responses is strictly prohibited. By submitting this application you agree to comply with our AI Policy. Violations of this policy in any part of the recruitment process will result in being dismissed from consideration. If you need a reasonable accommodation to this policy, please see above for more information.
$38k-48k yearly est. Auto-Apply 8d ago
Technical Account Manager
Wingspan 4.0
New York jobs
Who we're looking for:
Wingspan's Account Manager will be on the frontlines, building and maintaining strong partnerships with our customers.
You will serve as the primary point of contact and trusted advisor for a dedicated book of business, owning the entire post-sale customer lifecycle from onboarding and adoption to renewal and expansion.
You will be the voice of the customer internally, acting as a critical liaison between clients and our Product, Design, and Engineering teams to ensure their feedback helps shape our roadmap.
A proactive, customer-obsessed individual who excels at building relationships and is passionate about helping clients succeed in a fast-paced startup environment.
This role will be based in New York City and will have a hybrid work model that consists of a combination of onsite (3 days a week) and remote work expectations. This model is designed to provide our employees with an optimal balance between in-person collaboration and the convenience of remote work. We believe this approach fosters a more productive and engaging work environment while supporting our commitment to employee well-being and work-life balance.Please note that the specific onsite and remote work schedule will be established based on the requirements of the role and the needs of the organization, and remain subject to Company discretion. The Company reserves the right to modify its in-person and remote work policies and expectations.
What You'll Do:
Manage a book of business by building strong, long-term relationships with key stakeholders to ensure high levels of customer satisfaction and retention.
Guide new clients through a seamless onboarding process, ensuring they are set up for long-term success by helping them implement the product effectively for their specific use cases.
Serve as a product expert, effectively communicating Wingspan's features and benefits to customers by delivering tailored product demonstrations.
Proactively manage the entire renewal process and identify opportunities for expansion and upsell within your accounts by understanding their evolving business needs.
Act as the primary point of contact for your clients, partnering with internal teams and escalating complex technical issues to our Solutions Engineering team to ensure challenges are resolved efficiently.
Partner closely with the product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed.
Support the maintenance of our internal knowledge base for customer use cases and best practices.
Travel monthly to meet clients in person to build relationships, offer strategic insights, and drive renewal and expansion conversations.
Requirements:
3+ years of experience in a client-facing role such as Account Management or Customer Success, preferably at a SaaS startup.
Has owned a book of business of 20+ accounts, which includes day to day client management and closing renewals and expansions
Proven experience working in a fast-paced, high-growth startup environment.
Foundational understanding of finance/accounting workflows and concepts, such as invoicing, payments, and compliance.
Bachelor's degree or equivalent practical experience.
Exceptional organizational, project management, and time management skills.
Ability to anticipate customers' needs and position product solutions accordingly.
Excellent verbal and written communication skills as well as interpersonal skills
Ability to operate effectively within a cross-functional team or as an individual contributor with minimal supervision.
Must be authorized to work in the United States. At this time we are unable to transfer or sponsor visas.
Compensation
At Wingspan, we pride ourselves on offering a competitive and comprehensive compensation package that reflects our commitment to attracting top talent. The annual total compensation (this includes base and incentive pay) for this role ranges from $115,000 - $135,000 and is accompanied by a target equity package and an extensive suite of benefits, including medical, dental, and vision insurance. All figures cited are in USD and pertain to workers located in the United States.
We understand that each candidate brings a unique combination of skills, experience, and qualifications to the table, which is why we tailor our compensation packages based on factors such as expertise, years of experience, certifications, and other factors.
Join us in our mission to innovate and excel, knowing that you will be valued and recognized for your job-related knowledge, skills, and experience. Our comprehensive benefits and rewards are designed to help you thrive both professionally and personally, as we work together to shape the future of our industry.
Benefits & Perks
Flexible PTO
Savings and Investments - 401(k) with company match
Competitive stock option package
$300 one-time WFH stipend
Medical, dental, and vision benefits
Top of the line 14" Macbook Pro
Wellness stipend
Travel stipend for team off-sites
**We appreciate candidates who are open and honest about what they're looking for so we can ensure it's a fit on both sides.**
Wingspan does not accept agency-provided resumes from recruitment firms we do not partner with, and any unsolicited resumes sent to our job-related emails or staff will not result in charges to Wingspan.
At Wingspan, we are an equal opportunity employer passionately dedicated to fostering a diverse and inclusive workplace. We wholeheartedly believe that embracing diversity of perspectives and backgrounds is essential to building the best products and providing delightful experiences for our users and team members. We are proud to maintain an environment free from discrimination, retaliation, and harassment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, ancestry, ethnicity, marital status, pregnancy, disability, genetic information, protected veteran status, or any other characteristic protected by law or ordinance. As we strive for excellence, we are committed to ensuring fair employment practices and business dealings and rejecting any form of discrimination or retaliation. These protections and commitments extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, Wingspan also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
If you would like to request an accommodation as part of the application process, please contact the Wingspan People Team, ************************.
Join us in our mission to create a company and products we love, as we celebrate our diverse workforce and promote an inclusive work environment that drives innovation and success.
$115k-135k yearly Auto-Apply 33d ago
Area Director, Missouri
Go Project 4.1
Kansas City, MO jobs
You believe that people want to come together to care for the most vulnerable, yet they struggle to know who to help and how to connect. You know that children shouldn't pay the highest price when families face extreme hardships, and you want to see the Church and the Community come together to care together. Colleagues would describe you as a steadfast organizational leader with a strategic mind, a compassionate heart, and a strong bias for action-a coalition builder committed to listening and facilitating unity (meaning concerted activity, not uniformity). Your ability to lead teams with clarity and humility while building relational partnerships to achieve measurable results allows you to be a positive agent for change.
CarePortal is Care-Sharing technology that drives action for local kids and families in crisis. We subscribe to the vision that through the Church and Community, there can be More Than Enough care for every child through the power of Care-Sharing in local communities before, during, and beyond foster care. The goal is transformation from child welfare to family well-being in the lives of hurting children/families, the Church, and the Community. We develop and mobilize robust Care-Sharing Networks and lead with Courage, Humility, and Excellence.
We do this through the local Church and in concert with child-serving organizations, businesses, and people who care - that's where you come in.
POSITION SUMMARY
Area Director-Central Missouri
In this full-time role, you have a strong desire to see the strengthening and empowerment of the local children and families in your area, and you're ready to lead and mobilize the CarePortal network in Missouri one meaningful connection at a time. You're goal-oriented, a self-starter, a creative problem-solver, and are committed to driving inspiration into action. You feel passionate about bridging the gap between child-serving organizations, the Church, and business leaders to see transformation in your state-you're energized by the opportunity to deepen and expand their impact by working together. You bring expertise in community engagement, networking, and fundraising and have the tenacity to both effectively cast the vision and develop the networks and resources needed to sustain it. You're a leader that finds joy in cultivating a new market from the pilot phase and growing it to maturity. This position's responsibilities will change as the area grows--from being boots on the ground to leading the area.
At CarePortal, we believe that children belong in the care of healthy, loving families and that families should be supported by a local church and caring members of their community. If you are ready to put your expertise to work for a mission you care deeply about, then join us, and let's get started as we go all out to close the front door of the foster care system in Missouri and beyond.
Your Responsibilities Include
Implement national strategy and establish collaborative operational plans for the state.
Recruit, train, and support partnering organizations.
Build relationships with key government leaders, representing CarePortal in citywide and statewide policy and partnership conversations.
Raise sustainable public & private funding, and recruit Community Champions.
Hire, onboard, & supervise Regional Managers & other direct team members.
Deliver financial and operational impact results as outlined by CarePortal Success Standards.
Establish high-influence relationships in support of CarePortal.
Champion CarePortal culture of supportive accountability and employee well-being.
Qualifications
Knowledge and Skills, You Bring to the Organization
Current resident of Missouri
St. Louis, or central Missouri resident preferred
3+ years of progressive sales, operations, or general management; advanced experience preferred
Excellent public speaking, interpersonal skills, and high emotional intelligence
Ability to lead coordinated efforts across organizations of diverse audiences and perspectives
Demonstrated experience in training/teaching (including the ability to teach others new tech platforms quickly)
Previous experience working with the Church, child-serving organizations, businesses, and community partners preferred
A passion for the social sector and a clear calling to this role and the CarePortal Core Values (Courage, Humility, and Excellence)
Ability to engage diverse networks of Church denominations and faith communities
Strong bias towards action and ability to adapt and thrive in a fast-paced & evolving environment
Proven experience building teams and managing talent
Proficient with Google Suite, Microsoft Office, Zoom, and CRM systems preferred
Ability to travel nationally, locally and work remotely as needed
Ability to work a flexible schedule to meet with & accommodate community partners
The above description is not intended to be comprehensive, but rather a focused list of priorities. Success provides the opportunity to not only build a career but also bring much-needed support and care to local children and families in crisis across the United States. Successful candidates, like all CarePortal, LLC
employees, are expected to live and work consistent with CarePortal's vision, mission, and values.
CarePortal, LLC, a subsidiary of the nonprofit organization The Global Orphan Project (GO Project), is a Care-Sharing technology that drives action for local kids and families in crisis. This platform, which brings Christian churches to the point of care for each request made on behalf of children and families, can be used to connect a diverse network of churches, child-serving agencies, businesses, and individuals who care. Learn more at *******************
CarePortal, LLC offers a competitive benefits package for full-time positions (30+ hours per week) including health, dental, vision and employer paid life insurance, retirement savings and generous PTO plan and a highly competitive, market-indexed compensation when compared to similar non-profit roles. Compensation is commensurate with relevant skills and experience.
OMNI and our clients are Equal Opportunity Employers and seek diversity in candidates for employment.
The Global Orphan Project is a 501c3 nonprofit located at 3161 Wyandotte, Kansas City, MO 64111.
CarePortal LLC associates are at-will employees.
For consideration, submit your resume, application, and cover letter on our Careers page: careportal.org/careers
***************** ******************
$46k-71k yearly est. 15d ago
Client Advocate Specialist - Hotlines
Safe Horizon, Inc. 4.2
New York, NY jobs
Job Description
Client Advocate Specialist - Hotlines
Remote - Candidate needs to live in Tri- State Area of NY
The Hotlines' Client Advocate Specialist fields calls to Safe Horizon's three 24-hour Hotlines: the Domestic Violence Hotline, the Crime Victims Hotline and the Rape and Incest Hotline. These hotlines provide crisis intervention, advocacy, and information and referrals to over 125,000 victims each year. The Client Advocate Specialist conducts thorough safety and needs assessments, and collaborates with callers to develop plans address needs within a supportive, client-centered framework.
Responsibilities:
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Engage clients contacting the Domestic Violence, Crime Victims and Rape and Sexual Assault Hotlines telephonically and via the TDD machine, a device for the hearing impaired
Conduct thorough assessments for all callers, with a particular focus on ascertaining the safety of clients and their children.
Identify and follow up on cues signaling potential exposure to risks to safety for clients and their children.
When indicated, provide crisis intervention to address threats to a caller's physical and/or emotional safety. Coordinate such interventions with immediate supervisor, as needed.
Safety plan with callers with identified safety risks.
Per New York state mandate, report incidents of suspected child abuse or maltreatment/neglect to the Statewide Central Register of Child Abuse and Maltreatment.
Conduct shelter assessments for domestic violence and rape/sexual assault victims seeking shelter and provide advocacy for them to access available shelter space
Assess callers' needs and provide appropriate information and referrals to address them.
Interface with web-based case management system and other technologies to conduct and document work.
Participate in agency sponsored and external trainings on victimization issues
Maintain cooperative working relationships with Safe Horizon programs and other NYC service providers.
Conduct all aforementioned work with clients within a supportive, client-centered framework.
Participate in weekly clinical supervision meeting with your supervisor using a reflective trauma informed approach to reviewing your work
Undertake other tasks, as directed.
Qualifications:
Experience with and/or interest in consistent clinical supervision
Experience working with crime victims preferred
Bachelor's degree required, or relevant experience and training
Required Skills:
Ability to quickly establish rapport over the phone
Experience conducting thorough assessments and demonstrated ability to do so telephonically
Crisis intervention skills
Excellent organizational skills, and an ability to multi-task with different technologies (talk on the phone and use several computer programs simultaneously)
Demonstrated ability to stay calm in high-stress situations
Demonstrated ability to help others creatively solve problems and address difficult challenges
Demonstrated ability to react with flexibility and creativity to challenges on a daily basis
Ability to work autonomously, and collaborate with colleagues effectively, in a fast-paced environment
Clear and concise writing skills
Ability to document work quickly within a digital case management system
If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal
Hiring Range: $23.63- $26.58 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
$23.6-26.6 hourly 20d ago
AI Security Resident
Rand Corporation 4.8
Pittsburgh, PA jobs
Job Type:
Term (Fixed Term)
RAND's Center for AI, Security, and Technology (CAST), part of the Global and Emerging Risks (GER) Division conducts cutting-edge research on transformative, high-impact technologies-including artificial intelligence and biotechnology-to shape policies that protect global security and advance the public good.
Your work will address key questions related to securing AI systems, understanding their cyber capabilities, and examining their policy implications. You will be responsible for leading complex projects that span technical research, policy analysis, and infrastructure development. For example, you might lead projects to develop AI-specific threat models, build software tools for AI cyber capability evaluations, or identify critical areas for new security R&D. Your work will inform analysis delivered to senior government and industry leaders.
You will communicate the results of your work to both technical and non-technical audiences through quick-turnaround policy briefs and detailed written research products. A recent example of one of our research products is the Securing AI Model Weights report, which explored protecting frontier AI models from theft and misuse.
This position is structured as a two-year appointment with options to renew and explore opportunities for longer-term employment at RAND thereafter.
RAND's reputation for excellence is built on our commitment to high-quality, rigorous analysis and objectivity. As a Visiting AI Security Resident, you'll maintain that excellence while engaging with some of the most pressing challenges of our time.
Qualifications
All research positions at RAND require excellent analytic skills; the ability to communicate clearly and effectively, both orally and in writing; the ability to work effectively as a member of a multi-disciplinary team; and a strong commitment to RAND's core values of quality and objectivity.
Required:
Technical experience in security engineering, software engineering, firmware engineering, hardware engineering, or related fields
Technical management experience, including leading cross-functional teams, managing project budgets, and mentoring and developing team members
Demonstrated ability to successfully lead complex projects to completion
Proficiency in Python, Java, C/C++, or other popular programming languages
Ability to develop rigorous and comprehensive threat models and identify potential system vulnerabilities
Excellent communication skills, both written and verbal, tailored to technical and non-technical audiences
Ability to reason about policy options given different technical considerations
Ability to work effectively in a collaborative, multidisciplinary environment
Fluency with MS Office suite
Preferred:
Graduate of the Computer Network Operations Development Program (CNODP), Remote Interactive Operator Training (RIOT), Future Operator Readiness Growth and Enrichment (FORGE), or equivalent experience
Experience with red team operations or offensive cyber capabilities development
Understanding of advanced persistent threat (APT) tactics, techniques, and procedures (TTPs) and experience with defending against them
Ability to think creatively about offensive and/or defensive techniques and strategies, beyond compliance with existing regulations
Familiarity with U.S. cybersecurity agencies, authorities, and policy development processes
Experience working in or with government on cybersecurity policy
Experience with advising non-technical stakeholders on security topics
Familiarity with the AI/ML hardware stack (e.g., GPUs, TPUs, data center design)
Familiarity with the AI/ML software stack (e.g., CUDA, PyTorch, TensorFlow, Ray)
Experience working on AI research, ML model training, or model deployment
Experience with securing AI systems
Education Requirements
RAND is hiring multiple Visiting AI Security Residents at associate, specialist, and expert levels of experience. Minimum education requirements at the associate level include:
A PhD in Computer Science, Computer Engineering, Electrical Engineering, Cybersecurity, Information Security, Information Technology, Mathematics, Applied Mathematics, Physics, Applied Physics, Engineering Physics, Artificial Intelligence, Machine Learning, Engineering and Public Policy, Technology and Policy, National Security Policy, Policy Analysis, Political Science, International Relations, or similar is required.
OR
A Master's degree in the fields listed above with at least 3 years of relevant professional experience, is required.
OR
A Bachelor's degree in the fields listed above with at least 5 years of relevant professional experience, is required.
Master's or PhD preferred.
Security Clearance
Ability to obtain and maintain a U.S. government clearance is preferred but not required.
Location
We are hiring for this position in San Francisco, CA, Washington, DC; Santa Monica, CA; Pittsburgh, PA; and Boston, MA. We offer a hybrid work arrangement, combining work from home and on-site options. Fully remote work within the US, along with US visa support, will also be considered.
Writing or Code Sample
Either a writing sample or a code sample is required for this position. This sample can use a recent, previously written paper or technical report (e.g., journal article, master's thesis or paper written for coursework, research project, technical analysis, briefings), or source code showing technical expertise in relevant domains.
Term
This position is a 2-year term appointment with a possibility of renewal, alongside options for longer term employment.
Salary Range: $118,500 - $261,400
Visiting Technical Associate = $118,500 - $171,900
Visiting Technical Specialist = $$146,200 - $211,900
Visiting Technical Expert = $167,300 - $261,400
RAND considers a variety of factors when formulating an offer, including but not limited to, the specific role and associated responsibilities; a candidate's work experience, education/training, skills, expertise; and internal equity.Successful candidates will be offered employment in a specific title, as determined by the candidate's education and experience. The salary range includes base pay plus RAND's sabbatic pay (which provides additional compensation above base pay when vacation is taken). In addition, RAND provides strong benefits including health insurance coverage, life and disability insurance, savings plan, paid time-off and more.
Equal Opportunity Employer