Community Liaison jobs at CRI Foster Care - 100 jobs

Outpatient MAT Opioid Treatment Program (OTP) Seeking: Community Outreach Liaison/Coordinator Full Time Schedule: Monday to Friday, 5:30 AM to 2:00 PM, with evening and weekend flexibility to participate in community outreach events, as required. Our Benefits: * Semi-Annual Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * Early morning hours offering a great work/life balance * Opportunity for growth that is second to none in the industry Our Team: Woonsocket CTC, located in Woonsocket, RI, a member of Acadia Healthcare's Comprehensive Treatment Centers, is a part of the leader in medication assisted treatment for individuals seeking recovery from Opioid Use Disorder. With full-circle care that includes a blend of therapies and the use of safe and effective medications, we are prepared to treat the entire disease, not just a piece of it. About the Role: The Community Liaison (CL) is a bridge between the CTC Clinic and local/territory community stakeholders and organizations. The CL reports to the CTC Clinic Director who will supervise and help/guide to coordinate community outreach activities. The CL identifies local stakeholders and community-based organizations; including but not limited to police departments, first responders, health centers, local housing agencies and most importantly at primary care settings to ensure there is an understanding of and access to medication assisted treatment (MAT). Goal as a Community Liaison: The goal of the CL is to increase and expand access to care for marginalized and underserved populations through education, and community/organization engagement. The Community Liaison will assist in MAT coordination and at times direct case management to eliminate barriers to treatment. Job Responsibilities: * Schedule, coordinate and facilitate meetings with local community organizations to discover any barriers and concerns related to accessing and understanding MAT services. * Interface with communities and represent the CTC Clinic at community meetings, local task force meetings, and other potential collaborative opportunities, with the intent to improve education and increase access to MAT services. * Raise awareness of services offered through face-to-face presence with potential clients. * Identifies agency barriers and suggests solutions to encourage resolutions and provide follow-up meetings to ensure continued relationship building and coordination. * Tracks all meetings, phone/email communication in CRM. * May conduct individual counseling sessions, under supervision, as scheduled and documents as required. * May provide active caseload and case management duties for patients, ensuring individualized quality care. This position is funded through a grant and is contingent upon continued grant funding. Employment in this role is subject to the terms and conditions of the grant, and the position may be modified or discontinued based on funding availability. While we strive for long-term stability, candidates should be aware that grant-funded positions are subject to renewal and continuation of funding. Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibility here: HRSA Eligibility Your Education, Skills, and Qualifications: * A minimum of a bachelor's degree or Licensed as a Drug/Alcohol Counselor level 2 (or state equivalent) is preferred; or * Master's degree preferred in social/health sciences, social work, sociology, psychology, public administration, or related discipline. * Preferred five years' experience sales, marketing, or community outreach/coordination. * Must have work experience with Medication Assisted Therapy/Treatment model or be able to demonstrate full knowledge of all 3 MAT - FDA medications. Your Skills & Experience: * Lived experience is a plus but not necessary. * Demonstrated ability to consult and network with health and community organizations to coordinate activities. * Demonstrated high level of effective verbal, written and interpersonal communication skills. * Working knowledge and proficiency in Microsoft Office applications. Licenses/Certifications: * Peer Support Certification preferred, not required * LADC (Licensed Alcohol & Drug Counselor) preferred, not required We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-OB1 #LI-CTC

Outpatient MAT Opioid Treatment Program (OTP) Seeking: Community Outreach Liaison/Coordinator Full Time Schedule: Monday to Friday, 5:30 AM to 2:00 PM, with evening and weekend flexibility to participate in community outreach events, as required. Our Benefits: Semi-Annual Bonus Program Medical, Dental, and Vision insurance Competitive 401(k) plan Paid vacation and sick time Early morning hours offering a great work/life balance Opportunity for growth that is second to none in the industry Our Team: Woonsocket CTC, located in Woonsocket, RI, a member of Acadia Healthcare's Comprehensive Treatment Centers, is a part of the leader in medication assisted treatment for individuals seeking recovery from Opioid Use Disorder. With full-circle care that includes a blend of therapies and the use of safe and effective medications, we are prepared to treat the entire disease, not just a piece of it. About the Role: The Community Liaison (CL) is a bridge between the CTC Clinic and local/territory community stakeholders and organizations. The CL reports to the CTC Clinic Director who will supervise and help/guide to coordinate community outreach activities. The CL identifies local stakeholders and community-based organizations; including but not limited to police departments, first responders, health centers, local housing agencies and most importantly at primary care settings to ensure there is an understanding of and access to medication assisted treatment (MAT). Goal as a Community Liaison: The goal of the CL is to increase and expand access to care for marginalized and underserved populations through education, and community/organization engagement. The Community Liaison will assist in MAT coordination and at times direct case management to eliminate barriers to treatment. Job Responsibilities: Schedule, coordinate and facilitate meetings with local community organizations to discover any barriers and concerns related to accessing and understanding MAT services. Interface with communities and represent the CTC Clinic at community meetings, local task force meetings, and other potential collaborative opportunities, with the intent to improve education and increase access to MAT services. Raise awareness of services offered through face-to-face presence with potential clients. Identifies agency barriers and suggests solutions to encourage resolutions and provide follow-up meetings to ensure continued relationship building and coordination. Tracks all meetings, phone/email communication in CRM. May conduct individual counseling sessions, under supervision, as scheduled and documents as required. May provide active caseload and case management duties for patients, ensuring individualized quality care. This position is funded through a grant and is contingent upon continued grant funding. Employment in this role is subject to the terms and conditions of the grant, and the position may be modified or discontinued based on funding availability. While we strive for long-term stability, candidates should be aware that grant-funded positions are subject to renewal and continuation of funding. Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibility here: HRSA Eligibility Qualifications Your Education, Skills, and Qualifications: A minimum of a bachelor's degree or Licensed as a Drug/Alcohol Counselor level 2 (or state equivalent) is preferred; or Master's degree preferred in social/health sciences, social work, sociology, psychology, public administration, or related discipline. Preferred five years' experience sales, marketing, or community outreach/coordination. Must have work experience with Medication Assisted Therapy/Treatment model or be able to demonstrate full knowledge of all 3 MAT - FDA medications. Your Skills & Experience: Lived experience is a plus but not necessary. Demonstrated ability to consult and network with health and community organizations to coordinate activities. Demonstrated high level of effective verbal, written and interpersonal communication skills. Working knowledge and proficiency in Microsoft Office applications. Licenses/Certifications: Peer Support Certification preferred, not required LADC (Licensed Alcohol & Drug Counselor) preferred, not required We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-OB1 #LI-CTC

Outpatient MAT Opioid Treatment Program (OTP) Seeking: Community Outreach Liaison/Coordinator Full Time Schedule: Monday to Friday, 5:30 AM to 2:00 PM, with evening and weekend flexibility to participate in community outreach events, as required. Our Benefits: * Semi-Annual Bonus Program * Medical, Dental, and Vision insurance * Competitive 401(k) plan * Paid vacation and sick time * Early morning hours offering a great work/life balance * Opportunity for growth that is second to none in the industry Our Team: Woonsocket CTC, located in Woonsocket, RI, a member of Acadia Healthcare's Comprehensive Treatment Centers, is a part of the leader in medication assisted treatment for individuals seeking recovery from Opioid Use Disorder. With full-circle care that includes a blend of therapies and the use of safe and effective medications, we are prepared to treat the entire disease, not just a piece of it. About the Role: The Community Liaison (CL) is a bridge between the CTC Clinic and local/territory community stakeholders and organizations. The CL reports to the CTC Clinic Director who will supervise and help/guide to coordinate community outreach activities. The CL identifies local stakeholders and community-based organizations; including but not limited to police departments, first responders, health centers, local housing agencies and most importantly at primary care settings to ensure there is an understanding of and access to medication assisted treatment (MAT). Goal as a Community Liaison: The goal of the CL is to increase and expand access to care for marginalized and underserved populations through education, and community/organization engagement. The Community Liaison will assist in MAT coordination and at times direct case management to eliminate barriers to treatment. Job Responsibilities: * Schedule, coordinate and facilitate meetings with local community organizations to discover any barriers and concerns related to accessing and understanding MAT services. * Interface with communities and represent the CTC Clinic at community meetings, local task force meetings, and other potential collaborative opportunities, with the intent to improve education and increase access to MAT services. * Raise awareness of services offered through face-to-face presence with potential clients. * Identifies agency barriers and suggests solutions to encourage resolutions and provide follow-up meetings to ensure continued relationship building and coordination. * Tracks all meetings, phone/email communication in CRM. * May conduct individual counseling sessions, under supervision, as scheduled and documents as required. * May provide active caseload and case management duties for patients, ensuring individualized quality care. This position is funded through a grant and is contingent upon continued grant funding. Employment in this role is subject to the terms and conditions of the grant, and the position may be modified or discontinued based on funding availability. While we strive for long-term stability, candidates should be aware that grant-funded positions are subject to renewal and continuation of funding. Eligible positions may qualify for student loan forgiveness through HRSA, depending on clinic site eligibility. Check your eligibility here: HRSA Eligibility Your Education, Skills, and Qualifications: * A minimum of a bachelor's degree or Licensed as a Drug/Alcohol Counselor level 2 (or state equivalent) is preferred; or * Master's degree preferred in social/health sciences, social work, sociology, psychology, public administration, or related discipline. * Preferred five years' experience sales, marketing, or community outreach/coordination. * Must have work experience with Medication Assisted Therapy/Treatment model or be able to demonstrate full knowledge of all 3 MAT - FDA medications. Your Skills & Experience: * Lived experience is a plus but not necessary. * Demonstrated ability to consult and network with health and community organizations to coordinate activities. * Demonstrated high level of effective verbal, written and interpersonal communication skills. * Working knowledge and proficiency in Microsoft Office applications. Licenses/Certifications: * Peer Support Certification preferred, not required * LADC (Licensed Alcohol & Drug Counselor) preferred, not required We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #LI-OB1 #LI-CTC

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services- all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology. The Community Outreach Specialist focuses on Cancer Outreach activities in the community as it relates to specific programs such as smoking cessation, and early detection programs for Prostrate, Colorectal and breast cancer. Responsibilities include but, are not limited to: * Builds and maintains strategic community partnerships to assist with the growth of cancer outreach programs including: Smoking cessation, Early Detection program, Prostrate, Colorectal and Breast Cancer prevention. * Coordinates cancer community education programs such as schedules cancer screenings, provides education on early detection. * Focuses on Health Disparities such as gathering data and conducting data analysis to determine health needs in the communities. * Develops and implements culturally competent services and education to meet the population-specific needs. Education: * High school diploma or equivalent. Experience: * A minimum of Three (3) or more years of healthcare setting in a customer service-related position required. * 1 to 3 years of experience in oncology care preferred We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. The Hartford HealthCare Cancer Institute focuses on offering our cancer patients an unparalleled network of coordinated services- all under one roof. Our system of care includes a truly integrated team with the most talented, experienced, and compassionate caregivers and physicians, backed by the latest cutting-edge technology. The Community Outreach Specialist focuses on Cancer Outreach activities in the community as it relates to specific programs such as smoking cessation, and early detection programs for Prostrate, Colorectal and breast cancer. Responsibilities include but, are not limited to: · Builds and maintains strategic community partnerships to assist with the growth of cancer outreach programs including: Smoking cessation, Early Detection program, Prostrate, Colorectal and Breast Cancer prevention. · Coordinates cancer community education programs such as schedules cancer screenings, provides education on early detection. · Focuses on Health Disparities such as gathering data and conducting data analysis to determine health needs in the communities. · Develops and implements culturally competent services and education to meet the population-specific needs. Education: · High school diploma or equivalent. Experience: · A minimum of Three (3) or more years of healthcare setting in a customer service-related position required. · 1 to 3 years of experience in oncology care preferred We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Job Summary: The Community Health Worker will support the community-based support services program. The Community Health Worker plays a critical role in assessing patient needs, offering community resources and referrals, providing navigation, support, care coordination, and ongoing case management to meet those needs. Visits patients in their homes and in the communities in which they live when necessary, providing culturally sensitive approaches to health information to improve health literacy. The Community Health Worker facilitates the patients decision-making and self-management to help patients engage in their overall health and achieve their health goals. This individual will be responsible for tracking patient related activities, monitoring and documenting progress. Works collaboratively with the Lead Community Health Worker and Project Coordinator to promote patient-centered care and actively participates in multidisciplinary patient-centered team meetings. The Community Health Worker has frequent contact with community partners and agencies on behalf of the patients served, networking and collaborating on resource identification to improve the overall health of the population. Specifications: High School or GED Required; Associate's Degree Preferred. Minimum 1 to 3 Years of experience. Community Health Worker Certification Required (or must be working towards obtaining certification within 12 months of hire). Experience working with primary care providers or in other healthcare settings. Experience working with patients regarding managing their health, navigating systems, providing care coordination and health coaching is preferred. The ability to travel to various locations in the state and reliable transportation is required. Must possess a valid, current state issued drivers license, have reliable transportation and proof of current auto insurance required. Ability to speak a second language, Spanish preferred. Selected candidates will receive training specific to birthing people to enhance their skills. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nations top specialty trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case by case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Job Summary: As part of a grant-funded initiative, the Community Health Worker will support the community-based support services program. The Community Health Worker plays a critical role in assessing patient needs, offering community resources and referrals, providing navigation, support, care coordination, and ongoing case management to meet those needs. May visits patients in their homes and in the communities in which they live when necessary, providing culturally sensitive approaches to health information to improve health literacy. The Community Health Worker facilitates the patients decision-making and self-management to help patients engage in their overall health and achieve their health goals. This individual will be responsible for tracking patient-related activities, monitoring and documenting progress. Works collaboratively with the Patient Experience team to promote patient-centered care and actively participates in multidisciplinary patient-centered team meetings. The Community Health Worker has frequent contact with community partners and agencies on behalf of the patients served, networking and collaborating on resource identification to improve the overall health of the population. Specifications: High School or GED Required; Associate's Degree Preferred. Minimum 1 to 3 Years of experience. Community Health Worker Certification Required (or must be working towards obtaining certification within 12 months of hire). Experience working with primary care providers or in other healthcare settings. Experience working with patients regarding managing their health, navigating systems, providing care coordination and health coaching is preferred. The ability to travel to various locations in the state and reliable transportation is required. Must possess a valid, current state issued drivers license, have reliable transportation and proof of current auto insurance required. Ability to speak a second language, Spanish preferred. Selected candidates will receive training specific to birthing people to enhance their skills. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nations top specialty trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case by case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Job Summary: As part of a grant-funded initiative, the Community Health Worker will support the community-based support services program. The Community Health Worker plays a critical role in assessing patient needs, offering community resources and referrals, providing navigation, support, care coordination, and ongoing case management to meet those needs. May visits patients in their homes and in the communities in which they live when necessary, providing culturally sensitive approaches to health information to improve health literacy. The Community Health Worker facilitates the patient s decision-making and self-management to help patients engage in their overall health and achieve their health goals. This individual will be responsible for tracking patient-related activities, monitoring and documenting progress. Works collaboratively with the Patient Experience team to promote patient-centered care and actively participates in multidisciplinary patient-centered team meetings. The Community Health Worker has frequent contact with community partners and agencies on behalf of the patients served, networking and collaborating on resource identification to improve the overall health of the population. Specifications: High School or GED Required; Associate's Degree Preferred. Minimum 1 to 3 Years of experience. Community Health Worker Certification Required (or must be working towards obtaining certification within 12 months of hire). Experience working with primary care providers or in other healthcare settings. Experience working with patients regarding managing their health, navigating systems, providing care coordination and health coaching is preferred. The ability to travel to various locations in the state and reliable transportation is required. Must possess a valid, current state issued driver s license, have reliable transportation and proof of current auto insurance required. Ability to speak a second language, Spanish preferred. Selected candidates will receive training specific to birthing people to enhance their skills. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case by case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Job Summary: The Community Health Worker will support the community-based support services program. The Community Health Worker plays a critical role in assessing patient needs, offering community resources and referrals, providing navigation, support, care coordination, and ongoing case management to meet those needs. Visits patients in their homes and in the communities in which they live when necessary, providing culturally sensitive approaches to health information to improve health literacy. The Community Health Worker facilitates the patient s decision-making and self-management to help patients engage in their overall health and achieve their health goals. This individual will be responsible for tracking patient related activities, monitoring and documenting progress. Works collaboratively with the Lead Community Health Worker and Project Coordinator to promote patient-centered care and actively participates in multidisciplinary patient-centered team meetings. The Community Health Worker has frequent contact with community partners and agencies on behalf of the patients served, networking and collaborating on resource identification to improve the overall health of the population. Specifications: High School or GED Required; Associate's Degree Preferred. Minimum 1 to 3 Years of experience. Community Health Worker Certification Required (or must be working towards obtaining certification within 12 months of hire). Experience working with primary care providers or in other healthcare settings. Experience working with patients regarding managing their health, navigating systems, providing care coordination and health coaching is preferred. The ability to travel to various locations in the state and reliable transportation is required. Must possess a valid, current state issued driver s license, have reliable transportation and proof of current auto insurance required. Ability to speak a second language, Spanish preferred. Selected candidates will receive training specific to birthing people to enhance their skills. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case by case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

The WWHEZ Community Health Worker (CHW) is a peer who has experience in navigating Rhode Island's health system for themselves, a family member or through previous employment. This CHW will work with the Housing First Program, addressing the Social Determinants of Health for individuals who are currently experiencing housing instability. The CHW will be a critical part of a community outreach team providing support, resources, education and referrals. CHWs will engage with consumers in community settings providing person centered, culturally sensitive support, and building on the values, strengths and preferences of the patient. The CHW will also serve as an effective role model and mentor. ESSENTIAL RESPONSIBILITIES/TASKS Become knowledgeable of the Principles of Housing First evidenced based practice (training provided) and the practices of the housing First RI Program, as well as harm reduction and trauma-informed care. Assist residents of West Warwick who are high risk and underserved by addressing Social Determinants of Health (SDOH) as they related to Housing and COVID-19 health disparities Review and educate self and consumers on various benefits and resources that will work to assist the individual in gaining a greater quality of life. Assist the consumer in completion and submission of enrollment or benefit applications. Refer consumers to other services and public or private agencies for additional supports as needed. Utilizing motivational interviewing skills and culturally sensitive methods to collaborate with patients to explore preferred post-discharge supports and identify social determinants of health and/or areas of need within their community environment. Review care options including natural supports, home care services, medical equipment, adult day health programs, senior centers and assisted living communities. Maintain current on information about statewide housing services ranging from shelters, subsidized apartments and housing programs. Be familiar with Homeless service providers, resources for individuals who are homeless and be familiar with common places clients, who are homeless, are regularly found. Attend and complete Community Health Worker trainings as required by the grant. Maintain timely, accurate records, documentation, and reports as required. Actively participate and complete training and professional development activities. Assist in statewide system analysis, planning and coordination with state agencies, state and local boards, community-based organizations, and community rehabilitation programs. Schedule and maintain client hours sufficient to achieve individual / program billing targets. Participate in team meetings to ensure smooth coordination of client services and treatment. Participate in regular supervision with supervisor. Provide crisis intervention and transport to BHLink and Hospitals as needed. Be willing to actively outreach engagement-challenged individuals out in the community. Accompany client to community appointments to assist them in successful completion of appointments and provide advocacy as needed. Assist in coordination and oversight of client's physical healthcare and needs. Review e-mail account daily for new messages, remain in contact with the team throughout the work day. Accept other duties and responsibilities as assigned. KNOWLEDGE, SKILLS & ABILITIES: Ability to demonstrate sensitivity towards, relate to, form trusting connections with, and motivate consumers as a peer mentor and to address barriers to care, health and wellness Knowledge of Rhode Island health systems, terminology, supports, and services Demonstrated ability and skill to work collaboratively with co-workers, consumers, families, service providers, and health plans, etc. Skilled and/or willingness to learn and initiate motivational interviewing techniques with consumers Demonstrated prior success in accessing community-based resources in Rhode Island Strong written and oral communication skills Excellent organizational skills to manage multiple priorities and tasks Demonstrated proficiency with Microsoft Office/computer skills to enter data, prepare reports and correspondence EDUCATION AND/OR EXPERIENCE: High School diploma or GED Attained or working towards a bachelor's degree, or a combination of education, experience, and skills to effectively carry out responsibilities and assignments Personal experience navigating state and community services and programs on behalf of self or a family member Previous experience supporting families or individuals with special care needs or disabilities or families or individuals accessing health programs and services Demonstrated ability to work both independently and as an effective team member Demonstrated experience working with diverse populations A combination of education and experience demonstrating acquisition of the skills and abilities required CERTIFICATIONS, LICENSES, REGISTRATIONS: Valid driver's license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job. Case Management /Community Support Professional Certification or working toward required. Community Health Workers certification preferred; non-certified incumbents are expected to earn certification within 18 months of hire date.

Job Summary: The Community Health Worker will support the community-based support services program. The Community Health Worker plays a critical role in assessing patient needs, offering community resources and referrals, providing navigation, support, care coordination, and ongoing case management to meet those needs. Visits patients in their homes and in the communities in which they live when necessary, providing culturally sensitive approaches to health information to improve health literacy. The Community Health Worker facilitates the patient s decision-making and self-management to help patients engage in their overall health and achieve their health goals. This individual will be responsible for tracking patient related activities, monitoring and documenting progress. Works collaboratively with the Lead Community Health Worker and Project Coordinator to promote patient-centered care and actively participates in multidisciplinary patient-centered team meetings. The Community Health Worker has frequent contact with community partners and agencies on behalf of the patients served, networking and collaborating on resource identification to improve the overall health of the population. Specifications: High School or GED Required; Associate's Degree Preferred. Minimum 1 to 3 Years of experience. Community Health Worker Certification Required (or must be working towards obtaining certification within 12 months of hire). Experience working with primary care providers or in other healthcare settings. Experience working with patients regarding managing their health, navigating systems, providing care coordination and health coaching is preferred. The ability to travel to various locations in the state and reliable transportation is required. Must possess a valid, current state issued driver s license, have reliable transportation and proof of current auto insurance required. Ability to speak a second language, Spanish preferred. Selected candidates will receive training specific to birthing people to enhance their skills. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case by case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Job Summary: As part of a grant-funded initiative, the Community Health Worker will support the community-based support services program. The Community Health Worker plays a critical role in assessing patient needs, offering community resources and referrals, providing navigation, support, care coordination, and ongoing case management to meet those needs. May visits patients in their homes and in the communities in which they live when necessary, providing culturally sensitive approaches to health information to improve health literacy. The Community Health Worker facilitates the patient s decision-making and self-management to help patients engage in their overall health and achieve their health goals. This individual will be responsible for tracking patient-related activities, monitoring and documenting progress. Works collaboratively with the Patient Experience team to promote patient-centered care and actively participates in multidisciplinary patient-centered team meetings. The Community Health Worker has frequent contact with community partners and agencies on behalf of the patients served, networking and collaborating on resource identification to improve the overall health of the population. Specifications: High School or GED Required; Associate's Degree Preferred. Minimum 1 to 3 Years of experience. Community Health Worker Certification Required (or must be working towards obtaining certification within 12 months of hire). Experience working with primary care providers or in other healthcare settings. Experience working with patients regarding managing their health, navigating systems, providing care coordination and health coaching is preferred. The ability to travel to various locations in the state and reliable transportation is required. Must possess a valid, current state issued driver s license, have reliable transportation and proof of current auto insurance required. Ability to speak a second language, Spanish preferred. Selected candidates will receive training specific to birthing people to enhance their skills. Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case by case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

The Community Health Worker is a member of the Community Health Team and acts as link to community-based organizations to facilitate patient access to health/social services. Requirements: Associates or Bachelor's degree in a social science, research or public health-related field preferred. High School diploma and a combination of training and skills to effectively carry out responsibilities and assignments (such as previous experience working with patients in a community-based setting). Community Health Worker Certification required Experience with accessing social service resources, healthcare navigation, or case management preferred. Working knowledge of Microsoft Windows Operating System and Microsoft Word required. Experience working with patients regarding managing their health, navigating systems, and providing care coordination is preferred. M-F 8-5PM

The Community Health Worker is a member of the Community Health Team and acts as link to community-based organizations to facilitate patient access to health/social services. Requirements: Associates or Bachelor's degree in a social science, research or public health-related field preferred. High School diploma and a combination of training and skills to effectively carry out responsibilities and assignments (such as previous experience working with patients in a community-based setting). Community Health Worker Certification required Experience with accessing social service resources, healthcare navigation, or case management preferred. Working knowledge of Microsoft Windows Operating System and Microsoft Word required. Experience working with patients regarding managing their health, navigating systems, and providing care coordination is preferred. M-F 8-5PM

Job DescriptionDescription: This position is responsible for providing supportive social services to GDCHC patients and their families, including referrals and follow ups as required in accordance with GDCHC's standard of care. In addition, this position is responsible for supporting the GDCHC providers by providing assistance with substance abuse treatment identified This position requires compliance with CIFC and GDCHC's written standards, including its Compliance Program and all organizational policies and procedures (“Written Standards”). Such compliance will be considered as part of the employee's regular performance evaluation. Failure to comply with CIFC and/or GDCHC's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or CIFC or GDCHC's Written Standards, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with the CIFC Compliance Policy & Plan and the CIFC Employee Manual. Essential Job Responsibilities: · Provides appropriate linkages, referrals, coordination, and follow-up for patients to services and supports, both internally and externally. · Facilitating healthcare and social service system navigation. · Screenings for social determinant of health. · Providing informal counseling discuss issues, concerns related with basic needs and lack of community resources. Write progress notes based on meetings. · Inform, guide and assist patients with basic needs and community resources. · Determining eligibility and enrolling individuals into health insurance plans. · Educating health system providers and stakeholders about community resources. · Serves as a point person in receiving and assigning referrals for services, in collaboration with the Department Chief(s). This includes referrals from community and CIFC Health (IM Department, Pediatric Department, WH Department, Dental Department, etc.). · Responsible to collect clinical data and records prior to intake appointment including records from other facilities, package of ratings to be completed by patients and appropriate collateral. · Communicates with other providers internally and externally regarding referral outcomes by creating Provider letters, Discharge Letters, and Summaries in cooperation with providers. · Participates in Clinical Team Meetings and communicates with providers involved in patients' care to facilitate all communication and coordination with the team. · Attend provider team meetings to promote collaboration of service and treatment providers. · Attend and participate in individual and/or peer supervision as directed. · Serves as the point person for tracking Treatment Plans updates in collaboration with providers and Department Chief(s). Essential Job Responsibilities: · Provides appropriate linkages, referrals, coordination, and follow-up for patients to services and supports, both internally and externally. · Facilitating healthcare and social service system navigation · Screenings for social determinant of health · Providing informal counseling discuss issues, concerns related with basic needs and lack of community resources. Write progress notes based on meetings. · Inform, guide and assist patients with basic needs and community resources · Determining eligibility and enrolling individuals into health insurance plans · Educating health system providers and stakeholders about community resources · Serves as point person receiving and assigning referrals for services, in collaboration with the Department Chief(s). This includes referrals from community and GDCHC (IM Department, Pediatric Department, WH Department, Dental Department, etc.). · Responsible to collect clinical data and records prior to intake appointment including records from other facilities, package of ratings to be completed by patients and appropriate collateral. · Communicates with other providers internally and externally regarding referral outcomes by creating Provider letters, Discharge Letters, and Summaries in cooperation with providers. · Participates in Clinical Team Meetings and communicates with providers involved in patients' care to facilitate all communication and coordination with the team. · Attend provider team meetings to promote collaboration of service and treatment providers. · Attend and participate in individual and/or peer supervision as directed · Serves as the point person for tracking Treatment Plans updates in collaboration with providers and Department Chief(s) Essential Job Responsibilities: · Provides appropriate linkages, referrals, coordination, and follow-up for patients to services and supports, both internally and externally. · Facilitating healthcare and social service system navigation · Screenings for social determinant of health · Providing informal counseling discuss issues, concerns related with basic needs and lack of community resources. Write progress notes based on meetings. · Inform, guide and assist patients with basic needs and community resources · Determining eligibility and enrolling individuals into health insurance plans · Educating health system providers and stakeholders about community resources · Serves as point person receiving and assigning referrals for services, in collaboration with the Department Chief(s). This includes referrals from community and GDCHC (IM Department, Pediatric Department, WH Department, Dental Department, etc.). · Responsible to collect clinical data and records prior to intake appointment including records from other facilities, package of ratings to be completed by patients and appropriate collateral. · Communicates with other providers internally and externally regarding referral outcomes by creating Provider letters, Discharge Letters, and Summaries in cooperation with providers. · Participates in Clinical Team Meetings and communicates with providers involved in patients' care to facilitate all communication and coordination with the team. · Attend provider team meetings to promote collaboration of service and treatment providers. · Attend and participate in individual and/or peer supervision as directed · Serves as the point person for tracking Treatment Plans updates in collaboration with providers and Department Chief(s). -Act as a cultural broker to provide feedback to staff and patients on cultural issues that may affect patient's health, including ways to address health disparities and meet Quality Improvement project goals. -In collaboration with the Outreach team, participate in outreach events to foster trust and understanding by working directly within the communities we serve. · Adheres to all HIPAA regulations, including those related to the heightened protection of health records, and maintains confidentiality at all times. · Fulfills all compliance and training responsibilities related to position, including compliance with and enforcement of CIFC and CIFC GDCHC policies and procedures. · Performs other related duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Current (annual) TB screening is required of all employees. Requirements: EDUCATION and/or EXPERIENCE: Minimum of a high school diploma or equivalent, bachelor's degree preferred. Must be from the community that is being served or have a familiarity of the community. At least 1 year of related work experience; community health experience and/or community resource knowledge strongly. preferred. Ability to work independently and as part of a team Ability to interact professionally, effectively and courteously with staff and patients required. Experience with navigating local medical and social support systems preferred Experience communicating effectively verbally and in writing with people of differing cultural and socio-economic backgrounds Experience working with computer systems, including proficiency in MS Office Suite (Outlook, Word, Excel, etc.) Must have reliable personal transportation. Bilingual in Spanish or Portuguese is preferred. KNOWLEDGE AND ABILITIES: Knowledge of standard office policies and procedures. Skill in organizing time and managing multiple demands. Skill in communicating and dealing with patients and visitors as well as other staff members. Ability to effectively supervise the work of others. Ability to work independently and use good judgment in work prioritization. Ability to complete difficult/complex tasks. Ability to write clearly and concisely. Ability to follow oral and written instructions. Ability to maintain strict confidentiality. Ability to interact positively with the public Ability to effectively assist patients with their personal information on intake forms Ability to utilize strong organizational skills Ability to engage with other health care providers, insurance companies and referrals as necessary. PHYSICAL DEMANDS: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods of time, talk, hear, write, operate a keyboard, visual acuity to read small print and view a computer monitor, reach to the top of a five-drawer filing cabinet and lift boxes of not more than 30 lbs. Duties also require standing, sitting, stooping and walking. Some evening and week-end work will be required

Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care-the largest provider of primary health care services in Fairfield County-is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. Optimus Healthcare is looking for a Behavioral Health Community Health Worker to join our PIC- Promoting Integrated Care team. This is a full-time Grant Funded position based in our Stratford location. The PIC Community Health Worker works closely with medical and behavioral health care teams; fellow Optimus sites CHWs, and social services agencies to provide care coordination, connection to resources and support to improve clients' health and general well-being. Works in both clinical and community-based settings. Under the supervision of the PIC Program Director, they assess and provide interventions to aid patients to cope with social, emotional, economic, and environmental problems. ESSENTIAL FUNCTIONS & RESPONSIBILITIES 1. Completes social determinants of health assessments, person-centered recovery action plans oriented to the client's cultural background including gender identity/sexual orientation. Work with teams to create a trauma informed environment for patients. 2. Provides behavioral health resources and interventions when needed (ex: providing breathing exercises for anxiety or sleep hygiene suggestions) 3. Schedules and behavioral health screenings, face-to-face whenever possible and clinically appropriate. Supports safe transitions of care for members moving between care settings. 4. Works with primary care providers and other CHWs to facilitate referrals to behavioral health department, works with patients to increase compliance with attending intakes, appointments and assists decreasing barriers to participation. 5. Assists clients in the clinic setting. Continuously identifies and resolves barriers to meeting goals and complying with the Individual Recovery Plan and reports barriers identified to the PIC Program Manager. 6. Documents all client encounters and care coordination efforts made on behalf of clients; maintains comprehensive electronic client files in a consistent and timely fashion. 7. Works with PIC team to provide accurate data collection for program reports as well as Optimus team-based care reporting needs. 8. Coaches and facilitates communications with clients in effective management of self-care. Assists clients in understanding care plans and instructions. Motivates clients to be active and engaged participants in their health and overall well-being. 9. May provide support and advocacy during medical and behavioral health visits or when necessary to guarantee clients' behavioral health and medical needs are being conveyed. Follows up with both clients and providers regarding action plans. 10. CHW will be held accountable and assessed by targeted measures from the PIC Grant. 11. Facilitates client access to community resources, including housing, food, and clothing assistance, transportation, parenting, providers to teach life skills, vocational, educational resources, and relevant mental health services. Assists clients in utilizing community services, facilitating appointments with community services agencies as well as with completion of applications for programs for which they may be eligible. 12. Works collaboratively and effectively within the care team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors, and office staff. Works to reduce cultural and socio-economic barriers between clients and agencies. 13. Travels as needed to community locations, various agencies, and other outreach destinations. 14. Attend meetings as scheduled or as requested. 15. Participate in supervision with supervisor as required. 16. Performs other duties as assigned. ADDITIONAL GENERAL REQUIREMENTS Professional, positive attitude, understanding of customer service principals, intuitiveness, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position. Knowledge of some medical terminology preferred. Ability to understand the needs of the community to be served. Must have knowledge of the various services available in the community. Ability and willingness to provide emotional support, encouragement, and patient empowerment. Ability to type into an electronic health record. JOB QUALIFICATIONS/REQUIREMENTS EDUCATION: High School Diploma required. Bachelor's degree in social services preferred. EXPERIENCE: Previous experience in working with community-based programs for persons with behavioral health diagnoses. Preferred: Applicant has a well-developed understanding of chronic disease and its impact on behavioral/mental health treatment. Experience working with an ethnically, culturally, and racially diverse office staff and patient population. COMMUNICATION SKILLS: Excellent interpersonal skills required including, but not limited to appropriate email etiquette, active listening, and thorough revision of all written assignments. LICENSURE / CERTIFICATION: Certification of Community Health Worker preferred. Working for Optimus: • OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function. • 100% Outpatient Setting * Excellent health & welfare benefit options • Competitive Compensation • Optimus and its caring, multilingual staff proudly serve our community in a patient-centered environment. Optimus is committed to providing equal employment opportunities to all applicants and employees

Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care-the largest provider of primary health care services in Fairfield County-is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. Optimus Healthcare is looking for a Behavioral Health Community Health Worker to join our PIC- Promoting Integrated Care team. This is a full-time Grant Funded position based in our Stratford location. The PIC Community Health Worker works closely with medical and behavioral health care teams; fellow Optimus sites CHWs, and social services agencies to provide care coordination, connection to resources and support to improve clients' health and general well-being. Works in both clinical and community-based settings. Under the supervision of the PIC Program Director, they assess and provide interventions to aid patients to cope with social, emotional, economic, and environmental problems. ESSENTIAL FUNCTIONS & RESPONSIBILITIES 1. Completes social determinants of health assessments, person-centered recovery action plans oriented to the client's cultural background including gender identity/sexual orientation. Work with teams to create a trauma informed environment for patients. 2. Provides behavioral health resources and interventions when needed (ex: providing breathing exercises for anxiety or sleep hygiene suggestions) 3. Schedules and behavioral health screenings, face-to-face whenever possible and clinically appropriate. Supports safe transitions of care for members moving between care settings. 4. Works with primary care providers and other CHWs to facilitate referrals to behavioral health department, works with patients to increase compliance with attending intakes, appointments and assists decreasing barriers to participation. 5. Assists clients in the clinic setting. Continuously identifies and resolves barriers to meeting goals and complying with the Individual Recovery Plan and reports barriers identified to the PIC Program Manager. 6. Documents all client encounters and care coordination efforts made on behalf of clients; maintains comprehensive electronic client files in a consistent and timely fashion. 7. Works with PIC team to provide accurate data collection for program reports as well as Optimus team-based care reporting needs. 8. Coaches and facilitates communications with clients in effective management of self-care. Assists clients in understanding care plans and instructions. Motivates clients to be active and engaged participants in their health and overall well-being. 9. May provide support and advocacy during medical and behavioral health visits or when necessary to guarantee clients' behavioral health and medical needs are being conveyed. Follows up with both clients and providers regarding action plans. 10. CHW will be held accountable and assessed by targeted measures from the PIC Grant. 11. Facilitates client access to community resources, including housing, food, and clothing assistance, transportation, parenting, providers to teach life skills, vocational, educational resources, and relevant mental health services. Assists clients in utilizing community services, facilitating appointments with community services agencies as well as with completion of applications for programs for which they may be eligible. 12. Works collaboratively and effectively within the care team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors, and office staff. Works to reduce cultural and socio-economic barriers between clients and agencies. 13. Travels as needed to community locations, various agencies, and other outreach destinations. 14. Attend meetings as scheduled or as requested. 15. Participate in supervision with supervisor as required. 16. Performs other duties as assigned. ADDITIONAL GENERAL REQUIREMENTS Professional, positive attitude, understanding of customer service principals, intuitiveness, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position. Knowledge of some medical terminology preferred. Ability to understand the needs of the community to be served. Must have knowledge of the various services available in the community. Ability and willingness to provide emotional support, encouragement, and patient empowerment. Ability to type into an electronic health record. JOB QUALIFICATIONS/REQUIREMENTS EDUCATION: High School Diploma required. Bachelor's degree in social services preferred. EXPERIENCE: Previous experience in working with community-based programs for persons with behavioral health diagnoses. Preferred: Applicant has a well-developed understanding of chronic disease and its impact on behavioral/mental health treatment. Experience working with an ethnically, culturally, and racially diverse office staff and patient population. COMMUNICATION SKILLS: Excellent interpersonal skills required including, but not limited to appropriate email etiquette, active listening, and thorough revision of all written assignments. LICENSURE / CERTIFICATION: Certification of Community Health Worker preferred. Working for Optimus: * OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function. * 100% Outpatient Setting * Excellent health & welfare benefit options * Competitive Compensation * Optimus and its caring, multilingual staff proudly serve our community in a patient-centered environment. Optimus is committed to providing equal employment opportunities to all applicants and employees

BHcare is seeking a compassionate, motivated Community Support Specialist to empower individuals in achieving independence, stability, and improved quality of life. This role provides skill-building, motivational support, and recovery-oriented services focused on employment, education, wellness, and community integration. Key Responsibilities: • Provide individual and group sessions that meet program and productivity requirements. • Develop and monitor person-centered recovery plans with measurable goals. • Offer outreach, crisis intervention, and wellness education in the community. • Support clients in accessing medical, psychiatric, vocational, and natural supports. • Maintain accurate, timely documentation in compliance with program standards. • Provide limited transportation and assistance with daily living skills as needed. Why Join BHcare? At BHcare, you'll be part of a mission-driven, supportive team dedicated to making a lasting difference in people's lives. We offer a collaborative environment, professional development opportunities, and the chance to see the direct impact of your work every day. Qualifications Bachelor's degree preferred. In lieu of Bachelor's degree, Associates degree or College coursework equivalent (2 years) and 2 years work exp in behavioral health field OR high school diploma and minimum of 4 years of experience in the behavioral health field required. RSS certification, mental health certification or related and acceptable training preferred. Ability to complete training as may be required for position and program assigned. Knowledge of Psychiatric Rehabilitation is desirable. Must have and maintain a valid driver's license. Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization's auto insurance plan. Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).

The Community Health Worker is a member of the Community Health Team and acts as link to community-based organizations to facilitate patient access to health/social services. Requirements: Associates or Bachelor's degree in a social science, research or public health-related field preferred. High School diploma and a combination of training and skills to effectively carry out responsibilities and assignments (such as previous experience working with patients in a community-based setting). Community Health Worker Certification required Experience with accessing social service resources, healthcare navigation, or case management preferred. Working knowledge of Microsoft Windows Operating System and Microsoft Word required. Experience working with patients regarding managing their health, navigating systems, and providing care coordination is preferred.