Job Description
CTG is seeking to fill a Scanning Operator Level 1 opening for our client in Chantilly, VA.
Duration: Ongoing contract
Purpose: Assist with operational accountability for managing all aspects of digital imaging and scanning to meet contractual SLAs and ensure customer orders are complete per specifications.
Scope: This position is key for ensuring the accuracy of digital imaging processes and enhancing customer satisfaction through efficient document management.
Duties:
Assist with the day-to-day operations within a Digital Imaging Center, focusing on digital imaging and related duties.
Ensure customer issues and escalations are resolved or further escalated as appropriate.
Conduct quality checks on work to ensure accuracy and adherence to standards.
Adhere to safety procedures and logical/physical security requirements.
Work independently and as part of a team; perform backfile duties for absent coworkers.
Receive, sort, and process mail documents and packages, ensuring timely delivery.
Validate and prepare documents for scanning, including removing bindings and inserting slip sheets.
Operate high-speed scanning equipment, perform quality checks on scanned images, and index images according to customer specifications.
Other duties as assigned by Lead or Manager.
Skills:
Excellent verbal and written communication skills.
Strong attention to detail and ability to manage large volumes of documents.
Proficiency in MS Office and data entry.
Familiarity with administrative tasks and document preparation.
Ability to handle confidential information with discretion.
Experience:
Minimum 1 year experience in a Customer Service environment.
Data entry experience or background as an Office Clerk is a plus.
Experience in a digital imaging or document management role is advantageous.
Education:
Minimum High School Diploma.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Recruiter Emily Drew at ******************. Kindly forward this to any other interested parties. Thank you!
$32k-41k yearly est. Easy Apply 9d ago
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Document Scanning Operator - Third Shift
CTG 4.8
CTG job in Chantilly, VA
CTG is seeking to fill a Scanning Operator opening for our client in Chantilly, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties. The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications.
**Job Title:** Scanning Operator - Third Shift
**Location:** Chantilly, VA
**Duration:** Ongoing contract
**Shift:** M-Sat, 10pm - 7am (Night shift)
**Pay:** $20.17/hr
We are looking for candidates with previous Document Scanning experience/print experience
Please note there is no vacation or holiday pay with this role, you can take time off, it would be unpaid.
**Duties:**
+ Conduct quality checks on own work to ensure accuracy and output meet standards.
+ Adhere to all safety procedures and security requirements.
+ Able to work independently and be part of a team.
+ Perform backfile duties for absent coworkers.
+ Perform other duties as assigned by Lead or Manager.
**Document Preparation:**
+ Validation/Reconciliation of boxes/files received.
+ Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings.
+ Use a handheld scanner to scan the box barcode.
+ Insert slip sheets at appropriate levels for document separation.
+ Identify oversized documents for wide-format scanning.
+ Identify undersized documents that may need special handling and escalate exception items during production to the lead.
**Imaging Responsibilities:**
+ Operate high-speed scanning equipment to convert paper documents to digital formats.
+ Perform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.).
+ Convert scanned documents, microfilm, and microfiche to digital formats.
+ Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership.
**Essential Functions:**
+ Prepare customer documents for the digital imaging process.
+ Check physical documents for issues that may complicate the scanning process.
+ Index scanned images according to customer guidelines and additional post-imaging services.
**To Apply:**
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Krista Eckard at *********************** . Kindly forward this to any other interested parties. Thank you!
**CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.**
**About CTG**
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit *********** .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
$20.2 hourly Easy Apply 55d ago
Docucare / Print Production Associate - Washington, DC
Xerox 4.3
Washington, DC job
**General Information** Press space or enter keys to toggle section visibility City Washington State/Province District of Columbia Country United States Department DELIVERY_ACCOUNT_OPERATIONS Date Thursday, January 15, 2026 Working time Full-time Ref# 20036622 Job Level
Individual Contributor
Job Type
Experienced
Job Field
DELIVERY_ACCOUNT_OPERATIONS
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
33,360
Annual Base Salary Maximum
66,720
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
**About the Role:**
You'll support hardware and software used across the customer's environment, providing proactive device monitoring, incident resolution, firmware configuration, and workflow support, while serving as the client's advocate.
**Key Responsibilities:**
+ Manage equipment fleet, monitor performance, and coordinate service response
+ Provide on-site helpdesk support and act as point-of-contact for escalations
+ Administer workflow scanning configurations, firmware updates, and device deployment
+ Monitor consumables, parts inventory, and order fulfillment
+ Coordinate device installations, moves, and decommissions
+ Maintain service reporting tools and generate regular client-facing reports
+ Integrate and operate within client ticketing/helpdesk systems
+ Collaborate with service teams and escalate major incidents as needed
**What You Need to Succeed:**
+ Prior experience managing a print or equipment fleet environment
+ Familiarity with printers, MFDs, and Local Area Networks (LANs)
+ A+ certification or relevant technical training preferred
+ Experience with software/server administration and configuration
+ Proficient in Microsoft Office, basic networking, and device troubleshooting
+ Strong organizational skills, customer service mindset, and communication abilities
**How We Set You Up for Success:**
+ Full onboarding and technical training
+ Access to support tools and advanced remote monitoring systems
+ Career development with regular reviews and improvement plans
+ Adherence to client compliance and training programs (e.g., HIPAA, security)
**What We Offer:**
+ Competitive hourly compensation with overtime potential
+ Comprehensive benefits from day one (medical, dental, vision, life insurance)
+ 401(k) with company match
+ Paid time off, holidays, and personal days
+ A culture that prioritizes flexibility, safety, and work-life balance
**With Our Technology, Build Your Future at Xerox. Apply Now!**
\#LI-CL1
\#LI-ONSITE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$31k-38k yearly est. 60d+ ago
Support Services Representative
Tyler Technologies 4.3
Arlington, VA job
Description The Support Services Representative is required to solve problems, ask probing questions to understand the customer's inquiry, and achieve a high first-call-resolution percentage. Specifically, this position is responsible for interacting with and serving customers to include resolving customer inquiries and assisting them in using various web-based services, login issues, and answering questions about federal government programs. This position is also responsible for accurately processing incoming agreements, securely handling billing information, and other duties as assigned. Responsibilities
Processing of incoming customer inquiries promptly and efficiently through unscripted telephone, email, and chat conversations
Resolve incoming inquiries regarding login issues, billing issues, technical problems, service questions, and other general concerns.
Take detailed notes, document customer contacts quickly, and maintain customer records during and after each customer contact in Customer Relationship Management system.
Understand and determine the cause of problems quickly and apply the proper solution.
Review and process documents for compliance with established regulations
Execute online transactions and handle payment and other sensitive information securely and in accordance with company policies and procedures.
Demonstrate commitment to customer satisfaction and always interact with customers in a professional and courteous manner.
Solve technical problems with minimal supervision.
Navigate a computer effectively and learn to use and support multiple web-based systems quickly.
Provide accurate and complete information to meet customer needs and achieve satisfaction.
Work with supervisor to stay updated on product knowledge and company policies and procedures, and effectively handle changes in any of these areas.
Compile and report feedback on customer satisfaction
Other Responsibilities Assigned by Manager
Qualifications:
Undergraduate/associate degree or minimum two years of related work experience
Outstanding verbal and written communications skills
Strong analytical thinking and problem-solving skills
Well versed in Internet usage including various browsers, settings, and maintenance
Understanding of Microsoft Office Applications
Strong organizational and prioritization skills
Knowledge of payment processing and/or knowledge of financial reporting a plus
Willingness to define new operational processes or procedures when the customer service team must take on new operational duties.
Works well with others in a team environment.
Strong phone handling skills and active listening
Ability to multi-task, prioritize and manage time effectively.
Exceptional communication and public relations skills with strong phone/email contact abilities
Active listener who can quickly discern customer's needs.
Preferred experience with month-end close, CDB billing, and invoice procedures.
Maintains a positive attitude and effectively delivers a positive outlook/message in various circumstances.
Demonstrates a polite, tactful, and friendly attitude, fostering a supportive work environment.
$24k-28k yearly est. Auto-Apply 4h ago
Enterprise Client Executive - IT Solutions - Sales
Xerox 4.3
Washington, DC job
**General Information** Press space or enter keys to toggle section visibility Country United States Department IT_SERVICES_(SALES) Date Tuesday, August 19, 2025 Working time Full-time Ref# 20037148 Job Level Individual Contributor Job Type Experienced Job Field IT_SERVICES_(SALES)
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
65,000
Annual Base Salary Maximum
90,000
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
**Job Posting:** Enterprise Outside Sales Executive
**Industry Focus:** Enterprise | Manufacturing | K-12 | Higher Education | Healthcare | Local Government
**Position Overview:**
We are seeking a driven and experienced Enterprise Outside Sales Representative to join our growing team.
The ideal candidate is a self-motivated hunter with a proven track record in IT solution sales. You will be responsible for building and leveraging relationships across multiple verticals - including enterprise, manufacturing, k-12, higher education, healthcare, and local government - to sell a wide range of technology solutions. Join our collaborative team with clear progression opportunities and **uncapped commission potential.**
**Solutions Portfolio:**
+ Data Center Solutions (Compute, Storage, Backup)
+ Data Warehouse (Applications and AI)
+ Cloud Access & Microsoft Licensing (CSP, Subscriptions)
+ Cybersecurity & CMMC Compliance
+ Managed IT Services
This role requires consultative selling, strong business acumen, and a high level of comfort working with IT OEMs and distributor channels.
**Key Responsibilities:**
+ Sales Engagement & Customer Relationship Management
+ Conduct in-person meetings with existing and prospective clients.
+ Leverage CRM tools such as Salesforce or HubSpot to track activities, manage pipelines, and request support resources.
+ Build and maintain long-term relationships with key accounts and OEMs.
+ Communicate proactively with clients regarding quotes, orders, and delivery updates.
+ Deal Support & Quoting
+ Prepare and deliver accurate quotes for hardware, software, and services.
+ Research pricing, product availability, and solution alignment to support sales efforts.
+ Register deals through vendor/distributor portals to secure optimal margins.
+ Sales Forecasting & Reporting
+ Track quote activity, pipeline progression, and closed deals.
**Qualifications:**
+ 5+ years of successful experience in IT outside sales, preferably with a hunter mentality and leadership traits.
+ Demonstrated ability to manage your territory as a business.
+ Strong knowledge of IT hardware, software, cloud services, and distribution (e.g., Ingram Micro, TD Synnex).
+ Experience with CRM and quoting tools; proficiency in Microsoft Office Suite.
+ Excellent communication, organization, and multitasking skills.
\#LI-Remote
\#LI-ZD1
\#INDUS24
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$111k-188k yearly est. 23d ago
FIELD SERVICE TECH 3
Xerox 4.3
Washington, DC job
**General Information** Press space or enter keys to toggle section visibility Country United States Department TECHNICAL_SERVICE_ENGINEERING Date Tuesday, January 20, 2026 Working time Full-time Ref# 20037868 Job Level Individual Contributor Job Type Experienced Job Field
TECHNICAL_SERVICE_ENGINEERING
Currency
USD - United States - US
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
At Xerox, **we make work, work!** For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at ************* and explore our commitment to diversity, inclusion and belonging. (https://*************/en-us/jobs/diversity)
This position is for a copier repair technician in the Greater Atlanta, GA area. Responsible for the overall remedial and scheduled device service. Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction.
RESPONSIBILITIES:
Respond to dispatched service calls in an assigned territory within Customer SLA commitments
Accurately diagnose, repair & maintain product(s) and accessories in peak operating condition within published electrical, mechanical and print quality specifications
Effectively schedule dispatched calls to manage SLA requirements across assigned activities
Ensure regular and effective communication with customers to ensure awareness of call acceptance, ETA, status and closure
Assist customer with any reported issues or questions on Lexmark product(s) or offerings
Support Customer training on appropriate usage of Lexmark product & features
Ensure proper repair and maintenance procedures are performed on identified device(s) and Total Service Call Procedures are completed prior to leaving customer site.
Follow prescribed administration procedures to ensure proper collection and reporting of required data, including, but not limited to; call acceptance, status updates, call closure and debrief, part returns and tracking
Manage local part inventory, and ensure accurate tracking of inventory levels and transactions.
Present a positive image through proper attire, communication skills and personal grooming.
ADDITIONAL RESPONSIBILITIES:
From time to time, engage in special activities, responsibilities, and projects as needed to support Customer devices
EXPERIENCE AND SKILLS:
3-5 years in field service or customer break/fix support
Strong electro-mechanical aptitude
Experience in servicing printers, hard copy devices, or imaging products
Excellent driving record
Valid GA State driver's license
Reliable transportation required
Sound administrative skills
Ability to frequently and properly lift up to 60 pounds
Microsoft Office Suites is Highly desirable - Including Outlook, Teams and Excel
PERSONAL CHARACTERISTICS:
Excellent communication skills, written and verbal.
Customer service orientation.
Positive attitude.
Ability to learn quickly.
EDUCATION:
High school diploma or GED
Associates degree or technical college an asset
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$48k-67k yearly est. 2d ago
PeopleSoft HCM
Modis Talent It 4.8
Washington, DC job
Qualifications Client is looking for a seasoned functional HCM consultant for 6 months plus that can immediately. The candidate of choice should have experience in PeopleSoft HCM specifically in Federal Time and Labor with Absence Management Migration experience from version 8.9 to version 9.2. Locals preferred because they are needed onsite Mon-Friday, must be either US Citizen or Green Card holder.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$86k-111k yearly est. 14h ago
Principal ServiceNow Business Analyst SME GRC
Capgemini Holding Inc. 4.5
McLean, VA job
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
Our Princiapl ServiceNow Business Analyst (BA) SME GRC / IRM / TPRM plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform specific to GRC. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions within the GRC ServiceNow module.
Requirements
Key Responsibilities
Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements in the GRC / IRM / TPRM module area.
Translate complex technical specifications into business logic and vice versa.
Collaborate with stakeholders to evaluate GRC ServiceNow capabilities and enhancements.
Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks.
Document enhancement requests and technical specifications related to the GRC module.
Maintain clear communication with stakeholders regarding status updates and feasibility assessments.
Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, GRC, Security & Risk, AI, etc. Partner with ServiceNow architects, developers and provisioning analysts to ensure alignment of business and technical objectives.
Support UAT sessions and training for various client personas.
Agile & Delivery Support Write user stories to be configured by technical developers.
Work within Agile frameworks to support sprint planning and execution.
Proactively identify risks, issues, and blockers and communicate through appropriate channels.
Ensure deliverables are complete, consistent, and aligned with customer expectations.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, or related field.
3+ years of experience as a Business Analyst or Product Specialist in ServiceNow environments including GRC / IRM / TPRM module.
ITIL Foundation Certification (v4). Strong oral and written communication skills.
Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate.
Preferred Qualifications
Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM) is ideal but specifically GRC.
Familiarity with Common Services Data Model and Strategic Portfolio Management.
Ability to work independently and manage multiple priorities.
Key Competencies
Business process reengineering technical and functional documentation for Stakeholder engagement. Agile delivery and sprint planning skills. ServiceNow platform knowledge and workshop facilitation and training experience.
The base compensation range for this role in the posted location is: $125,000 to $150,000 Base Pay US Dollars.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
* Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
* Life and disability insurance
* Employee assistance programs
* Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. **************************************************************************
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
$125k-150k yearly 29d ago
Technical Manager
Systems Engineering Solutions Corporation 4.7
Ashburn, VA job
Job Description
This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agencies nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues.
Position Description: The Technical Manager is responsible for providing technical leadership, direction, and oversight for the planning, implementation, and ongoing operations of complex network and infrastructure systems. This position ensures that all technical aspects of the program align with customer objectives, security requirements, and performance standards. The Technical Manager will oversee technical personnel, manage enterprise monitoring solutions, and maintain the integrity and availability of the network environment. This role requires strong leadership, hands-on technical expertise, and the ability to coordinate across diverse teams to deliver mission-critical IT services effectively and efficiently.
Requirements
Provides oversight and guidance to the team of technical professionals responsible for supporting Network infrastructure operations.
Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice, Radio, Wireless, and Video) requirements and orders.
Provides in-depth operational analysis of the agency Network and recommendations for IT alternatives in support of strategic modernization efforts for a nationwide network.
Responsible for the management of network performance and end-to-end service quality for the agency Network infrastructure including managing and tracking of quality metrics relative to SLAs and OLAs.
Responsible for the review and analysis of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network Key Performance Indicators, and established SOPs.
Lead and participate in the assessment and selection of the network performance and management tools/systems for existing and new network technologies and services.
Provides support to end users, operations personnel, and Government program managers.
Monitors and responds to hardware, software, and network problems.
Provides the routine testing and analysis of all elements of the network facilities.
Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
Troubleshoots network systems when necessary and makes improvements to the network.
Provide and support tools enhancements.
Perform software and security patching.
Required Skills:
A minimum of six (6) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises.
Bachelors degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication.
Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers).
Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications.
Showcase leadership abilities by managing projects and teams. Be proficient in project management and have knowledge of security and compliance issues.
Strong working knowledge of networking concepts and infrastructure, including TCP/IP, routing, switching, firewalls, and load balancing.
Hands-on experience implementing and maintaining enterprise monitoring tools (e.g., SolarWinds, Nagios, Splunk, or similar platforms).
Demonstrated experience in project management and team leadership within an IT or network operations environment.
Proficiency in network and system troubleshooting using diagnostic tools and logs.
Understanding of security and compliance requirements within government or enterprise networks.
Familiarity with IT service management (ITSM) frameworks such as ITIL for incident, problem, and change management.
Ability to develop and maintain technical documentation, network diagrams, and configuration records.
ITIL v3 or ITIL 4 Foundation certification
Preferred Skills
Project Management Professional (PMP)
Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)
CompTIA Network+ or Security+
Experience managing or supporting federal or large-scale enterprise network environments.
Knowledge of network automation, scripting, or configuration management tools (e.g., Ansible, Python, PowerShell).
Familiarity with cloud networking concepts (AWS, Azure, or hybrid architectures). Experience with risk management, capacity planning, and performance optimization in mission-critical environments.
Soft Skills:
Leadership: Demonstrates the ability to guide, motivate, and mentor diverse technical teams.
Communication: Excellent written and verbal communication skills; able to convey technical information clearly to both technical and non-technical stakeholders.
Problem Solving: Analytical thinker who can quickly diagnose issues and implement effective solutions.
Collaboration: Works effectively across teams and departments to achieve organizational goals.
Customer Focus: Committed to delivering reliable, high-quality technical support and maintaining customer satisfaction.
Adaptability: Able to perform effectively under changing priorities, shifting workloads, and evolving technologies.
Accountability: Takes ownership of project outcomes and ensures commitments are met on time and within scope.
Benefits
SES provides a competitive salary and the following benefits:
Medical
Dental
Vision
AD&D
STD
LTD
Company paid Life Insurance
401k with employer contribution
Paid Time Off
Pet Insurance
$93k-126k yearly est. 19d ago
Sr. Director of Delivery
Tyler Technologies 4.3
Herndon, VA job
The Senior Director of Delivery is responsible for leading the successful implementation and deployment of our product solutions, with a direct focus on maximizing client satisfaction, eliminating red projects, and improving professional services profitability. This role will drive operational rigor, delivery consistency, and margin expansion through scalable processes, disciplined execution, and strong cross-functional collaboration that operates with accountability, agility, and a relentless focus on customer success. This senior leader will take full ownership of all active implementations, ensuring consistent execution, timely delivery, and measurable client outcomes. They will serve as the primary escalation point for project-related issues. Additionally, they will build and lead a high-performing delivery team that operates with accountability, agility, and a focus on strengthening long-term customer relationships.
This is a Hybrid role based in our Herndon, Virginia office. #LI-Hybrid
ResponsibilitiesStrategic Leadership· Develop and execute a delivery strategy that prioritizes client outcomes, project predictability, and financial performance.· Serve as the executive sponsor for large-scale implementations, ensuring alignment between delivery execution and strategic business objectives.· Define and communicate KPIs tied to client satisfaction (CSAT/NPS), project health, and service profitability.Client Success & Relationship Management· Proactively engage with clients to understand goals, resolve issues, and ensure high satisfaction throughout the delivery lifecycle.· Establish best practices and governance models to ensure smooth onboarding, transparent communication, and client confidence.· Drive a customer-first mindset across the delivery team, turning each project into a referenceable success story.· Serve as the point of escalation for all high-visibility or at-risk client engagements, resolving issues swiftly and ensuring executive stakeholders are informed.· Develop a structured client escalation and resolution framework, reducing recurrence of systemic delivery issues.Project Execution & Risk Management· Assess the health and recovery path of all current active projects; implement stabilization plans for any engagements flagged as delayed, over-budget, or at-risk.· Eliminate 'red' or at-risk projects through early detection systems, escalation frameworks, and rigorous project health checks.· Implement standardized delivery methodologies and playbooks to ensure consistent execution across all engagements.· Provide direct oversight to critical or high-risk projects and facilitate recovery plans when needed.Operational Excellence & Margin Expansion· Improve professional services margins by optimizing resource utilization, delivery efficiency, and scope control.· Build and manage a metrics-driven organization that closely tracks forecasted vs. actual delivery effort, identifies delivery inefficiencies, and supports proactive client communication.· Leverage automation, tooling, and knowledge-sharing to reduce cost per engagement while maintaining quality.Team Leadership & Talent Development· Recruit, develop, and retain top-tier talent in project management, implementation consulting, and solution architecture.· Foster a culture of accountability, continuous improvement, and excellence in execution.· Provide coaching, mentorship, and clear career progression paths to build a resilient, engaged team.· Evaluate and strengthen current delivery team structure and accountability models to ensure clear ownership of timelines, deliverables, and client satisfaction.Qualifications· 10+ years of experience leading SaaS or enterprise product delivery, with a track record of driving customer satisfaction and service profitability.· 5+ years in a senior leadership role with full P&L responsibility or margin accountability for professional services.· Proven ability to recover challenged projects and implement scalable delivery frameworks.· Deep experience in client-facing roles, with executive presence and conflict resolution skills.· Strong financial acumen and operational discipline with a metrics-first approach to performance management.· PMP, Agile, or related certifications preferred.Preferred Experience· Experience in public sector or mission-critical enterprise environments.· Familiarity with enterprise platforms such as Salesforce, ServiceNow, or industry-specific solutions.
$131k-171k yearly est. Auto-Apply 4h ago
Incident Support Manager
Systems Engineering Solutions Corporation 4.7
Ashburn, VA job
This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agencies nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues.
Position Description: The Incident Manager is responsible for overseeing the timely restoration of network infrastructure and service operations to minimize business impact. This role serves as the primary point of contact (POC) for Major Incidents and coordinates incident response activities across multiple teams. The Incident Manager ensures incidents are managed in accordance with agency policies and processes, provides leadership for Tier 1 and Tier 2 incident responses, and drives continuous improvement of the Incident Management process.
Requirements
Supports the restoration of network infrastructure, and service operation as quickly as possible to minimize the impact to business operations.
Responsible for planning and coordinating all activities required to perform, monitor, and report on the incident remediation efforts.
Responsible for communicating with the agency Incident Manager and other GSs for all Incidents.
Will act at the contract Point of Contract (POC) for all Major Incident support and coordination.
Responsible for the effective implementation of the agency Incident Management process and ensuring that incidents are managed and reported in accordance with the agency Incident Management process.
Is the representative for the first stage of escalation for Incidents.
Responsible for managing Tier 1 and Tier 2 incident responses.
Responsible for ensuring that all incidents are properly resolved and closed.
Responsible for providing recommendations to the agency Incident Manager for the on-going improvement of the Incident Management Process.
Required Skills:
A minimum of ten (10) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises.
Bachelors degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication.
ITIL v3 or v4 certification Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers).
Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications.
Showcase leadership abilities by managing projects and teams.
Be proficient in project management and have knowledge of security and compliance issues.
Strong knowledge of network infrastructure, systems, and operations.
Experience with incident management processes and IT service management (ITSM) frameworks (e.g., ITIL).
Proven ability to lead and coordinate Tier 1 and Tier 2 incident response teams.
Excellent communication and coordination skills with both technical teams and agency stakeholders.
Experience in escalation management, troubleshooting, and problem resolution.
Ability to work under high-pressure situations to restore critical services.
Strong analytical and decision-making skills to assess incidents and determine effective remediation strategies.
Preferred Skills
Certifications such as CCNA, CCNP, CIM
Experience supporting federal or large-scale enterprise network environments.
Familiarity with monitoring and alerting tools for servers, applications, and network devices.
Knowledge of incident reporting metrics and dashboards for management visibility.
Soft Skills:
Leadership: Guides incident response teams and motivates personnel during critical events.
Communication: Clearly conveys technical issues and incident status to stakeholders at all levels.
Problem Solving: Quickly identifies root causes and implements effective solutions.
Collaboration: Works effectively with cross-functional teams and external partners.
Customer Focus: Committed to minimizing service disruptions and maintaining agency satisfaction.
Adaptability: Responds effectively to rapidly changing situations and priorities.
Accountability: Takes ownership of incident outcomes and ensures timely resolution.
Benefits
SES provides a competitive salary and the following benefits:
Medical
Dental
Vision
AD&D
STD
LTD
Company paid Life Insurance
401k with employer contribution
Paid Time Off
Pet Insurance
$83k-123k yearly est. Auto-Apply 60d+ ago
Mechanical Engineer
Integration Services Incorporated 4.3
King George, VA job
Job DescriptionJob Summary: Our company is seeking a highly skilled Mechanical Engineer with expertise in Modeling tools such as Solid Works or Creo. The ideal candidate will have over 10 years of experience in Surface Navy Programs and be able to document detailed technical data for building rugged computing enclosures.
Responsibilities:
Design and develop mechanical components and systems using 3D modeling software such as Solid Works or Creo
Analyze product specifications and requirements to determine feasibility of design and production
Conduct engineering analyses and simulations to ensure product performance and reliability
Collaborate with other engineers and designers to ensure that all design aspects are aligned with project goals and objectives
Create technical documentation and drawings for manufacturing and assembly
Participate in product testing and validation activities
Identify opportunities for process improvements and cost savings
Communicate technical information and recommendations to management and stakeholders
Requirements:
Bachelor's or Master's degree in Mechanical Engineering or a related field
Minimum of 10 years of experience in Surface Navy Programs
Proficient in 3D modeling software such as Solid Works or Creo
Experience with documenting detailed technical data for building rugged computing enclosures
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work collaboratively in a team environment
Knowledge of manufacturing processes and materials
Understanding of product testing and validation procedures
This is a challenging and rewarding opportunity for a highly skilled Mechanical Engineer to join a dynamic and innovative team. If you meet the requirements and have a passion for developing high-quality mechanical designs, we encourage you to apply.
$64k-81k yearly est. 8d ago
System Administrator
Integration Services Incorporated 4.3
King George, VA job
Job DescriptionJob Summary: Our company is seeking a highly skilled System Administrator to manage a development and testing computer lab environment. The ideal candidate will have expertise in Cisco Catalyst, Cisco UCS, VMware, Microsoft Active Directory, VDI, VPN, DNS, and various support IT services like Terraform and other automation software. The primary responsibility of this role will be to maintain infrastructure, ensure all users have appropriate access, and implement emerging technologies as needed.
Responsibilities:
Manage and maintain the development and testing computer lab infrastructure, including Cisco Catalyst, Cisco UCS, VMware, and Microsoft Active Directory
Implement and support VDI, VPN, DNS, and other IT services as needed
Manage access control and permissions for all users in the development and testing computer lab environment
Monitor system performance and troubleshoot issues as they arise
Implement and maintain backup and recovery systems for critical data
Collaborate with other teams to ensure that the development and testing computer lab environment is aligned with project goals and objectives
Keep abreast of emerging technologies and implement them as needed to improve the efficiency and effectiveness of the system
Provide training and support to end-users as needed
Develop and maintain system documentation, policies, and procedures
Requirements:
Bachelor's or Master's degree in Computer Science, Information Technology, or related field is preferred, but NOT required.
Minimum of 5 years of experience in system administration
Strong knowledge of Cisco Catalyst, Cisco UCS, VMware, Microsoft Active Directory, VDI, VPN, DNS, and various support IT services like Terraform and other automation software
Experience with system monitoring and troubleshooting
Experience with backup and recovery systems
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work collaboratively in a team environment
Strong documentation and organizational skills
This is a challenging and rewarding opportunity for a highly skilled System Administrator to join a dynamic and innovative team. If you meet the requirements and have a passion for managing complex computer lab environments, we encourage you to apply
$67k-91k yearly est. 8d ago
Business Development Associate - US Defense Sector
Capgemini Government Solutions 4.5
McLean, VA job
Capgemini Government Solutions (CGS) LLC is seeking a highly motivated and entrepreneurial business development professional to join our growing team in the Washington, DC area. This is an exciting opportunity in a dynamic role within our Growth COE for critical initiatives and working in collaboration with our Capability Teams and Account Teams.
Job Responsibilities:
As a Business Development (BD) Associate, you will:
Drive Strategic Growth Initiatives: Support BD efforts across defense modernization, coalition integration, and emerging technology domains (AI/ML, synthetic data, cyber resilience, etc.).
Execute Special Projects: Contribute to capture planning, proposal development, GWAC strategy, marketing campaigns, and tech partnership engagements.
Support Growth Operations: Collaborate across CGS teams to implement best practices, SOPs, and scalable growth frameworks.
Act as a Trusted Advisor: Serve as a strategic partner to internal stakeholders, bringing a growth mindset and operational clarity to cross-functional engagements.
Lead Multi-Threaded Initiatives: Manage concurrent growth efforts, ensuring alignment with CGS's mission-first posture and coalition priorities.
Engage with Global Capgemini Resources: Leverage Capgemini's 350,000+ global workforce to bring commercial and international capabilities to the USG and allied partners.
Represent CGS in Industry Forums: Brief industry stakeholders on CGS's domain expertise, coalition engagements, and defense capabilities.
Surge Support for High-Visibility Efforts: Step into proposal, marketing, and outreach roles as needed-supporting RFP responses, strategic events, and social media amplification.
Maintain Federal Relevancy: Stay current on defense procurement trends, acquisition reform, and coalition interoperability requirements.
Basic Qualifications:
U.S. Citizenship is required.
Bachelor's degree from an accredited institution or equivalent experience.
2+ years of experience in federal business development, preferably in defense, national security, or coalition-aligned domains.
Strong understanding of federal procurement (FAR/DFARS), acquisition pathways (e.g., OTA, FEDSIM), and contract vehicles (e.g., GSA MAS, Alliant, ASTRO).
Experience with growth platforms such as GovWin, SAM.gov, and CRM tools (e.g., Salesforce).
Exceptional communication skills-able to synthesize complex concepts into compelling narratives for senior government and industry audiences.
Proficiency in Microsoft Office Suite and collaborative tools (e.g., Teams, SharePoint, Dynamics).
Commitment to compliance, transparency, and team recognition-aligned with CGS's values and strategic posture.
Preferred Qualifications:
Exposure to emerging technologies relevant to defense (e.g., synthetic data, digital twin, zero trust).
Familiarity with branding and communications that reflect mission symbolism and official standards.
Ability to support proposal development under tight timelines with precision and professionalism.
Entrepreneurial mindset with a passion for defense transformation and coalition readiness.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | *****************
Disclaimer
All qualified applicants will be considered for employment based on their skills, and merit.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 70k-90k.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$51k-74k yearly est. 21d ago
Scanning Operator - Third Shift
Computer Task Group, Inc. 4.8
Computer Task Group, Inc. job in Chantilly, VA
Job Description
CTG is seeking to fill a Scanning Operator opening for our client in Chantilly, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties.
The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications.
Job Title: Scanning Operator - Third Shift
Location: Chantilly, VA
Duration: Ongoing contract
Shift: M-Sat, 10pm - 7am (Night shift)
Pay: $20.17/hr
We are looking for candidates with previous Document Scanning experience/print experience
Please note there is no vacation or holiday pay with this role, you can take time off, it would be unpaid.
Duties:
Conduct quality checks on own work to ensure accuracy and output meet standards.
Adhere to all safety procedures and security requirements.
Able to work independently and be part of a team.
Perform backfile duties for absent coworkers.
Perform other duties as assigned by Lead or Manager.
Document Preparation:
Validation/Reconciliation of boxes/files received.
Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings.
Use a handheld scanner to scan the box barcode.
Insert slip sheets at appropriate levels for document separation.
Identify oversized documents for wide-format scanning.
Identify undersized documents that may need special handling and escalate exception items during production to the lead.
Imaging Responsibilities:
Operate high-speed scanning equipment to convert paper documents to digital formats.
Perform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.).
Convert scanned documents, microfilm, and microfiche to digital formats.
Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership.
Essential Functions:
Prepare customer documents for the digital imaging process.
Check physical documents for issues that may complicate the scanning process.
Index scanned images according to customer guidelines and additional post-imaging services.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at *********************. Kindly forward this to any other interested parties. Thank you!
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
$20.2 hourly Easy Apply 7d ago
Network Program Manager
Systems Engineering Solutions Corporation 4.7
Ashburn, VA job
Program Description: This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agencies nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues.
Position Description: The Network Program Manager (PM) is responsible for overseeing all aspects of the successful delivery of task order requirements throughout the period of performance, ensuring a high-quality customer experience for the agency. The Network Program Manager will serve as the Contractor's Point of Contact (POC) for the Contracting Officer's Representative (COR). The Network Program Manger organizes, directs, and manages contract operation support functions, involving multiple, and complex and inter-related project tasks. Manages teams of contract support personnel at multiple locations. Maintain and manage the client interface at the senior levels of the client organization. Meets with customer and Contractor personnel to formulate and review task plans and deliverable items. Responsible for Quality Management. Ensures conformance with program task schedules and costs. Establishes and maintains technical and financial reports to show progress of projects to management and customers, organizes and delegates responsibilities to subordinates and oversees the successful completion of all assigned tasks.
Requirements
· Oversee all aspects of contract performance and delivery of task order requirements for agency.
· Serve as the primary Contractor Point of Contact (POC) for the Contracting Officer's Representative (COR), maintaining open and effective communication.
· Organize, direct, and manage contract operations involving multiple, complex, and interrelated network projects.
· Lead and manage teams of contract support personnel across multiple geographic locations, ensuring consistent performance and adherence to service standards.
· Develop, review, and implement task plans, schedules, and deliverables in alignment with contract requirements and mission objectives.
· Maintain and manage client relationships at senior levels, ensuring alignment between customer goals and contractor performance.
· Oversee and enforce Quality Management processes, ensuring compliance with established performance metrics, SLAs, and quality standards.
· Ensure conformance with program schedules, budgets, and cost controls; proactively identify and mitigate risks to delivery timelines and performance.
· Prepare and maintain technical and financial reports to communicate project progress, performance, and status to management and customers.
· Coordinate and delegate responsibilities to subordinate project managers, leads, and team members, ensuring accountability and successful completion of all tasks.
· Support the development and implementation of process improvements to enhance service delivery efficiency and customer satisfaction.
· Ensure compliance with security, safety, and regulatory requirements as defined by agency and federal standards.
Required Skills:
· 10 + years of relevant experience in organizing, directing, and managing contract operation support functions and multiple complex and inter-related projects for a large, complex Federal agency.
· Bachelors degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication.
· Technical Knowledge: Strong understanding of networking technologies, infrastructure, and telecommunications systems.
· Project Management Expertise: Proven ability to lead large-scale, complex IT or network operations programs.
· Financial and Performance Management: Experience managing program budgets, cost controls, and performance tracking metrics.
· PMP (Project Management Professional) - Project management and leadership proficiency.
Additional Relevant Certifications:
· CCNA
· CCNP
· ITIL v3 or ITIL 4 - Service management and process optimization expertise.
Preferred Skills
· Security & Compliance Awareness: Familiarity with federal security standards, compliance frameworks, and CBP operational requirements.
Soft Skills:
· Leadership and Team Building: Ability to inspire and motivate multidisciplinary teams toward shared goals.
· Communication: Excellent verbal and written communication skills; capable of interacting effectively with senior government officials and contractor personnel.
· Customer Focus: Strong commitment to delivering high-quality service and maintaining a positive customer experience.
· Analytical Thinking: Skilled in problem-solving, risk assessment, and strategic decision-making.
· Adaptability: Comfortable managing multiple priorities and adjusting to evolving mission requirements.
· Collaboration: Works effectively across technical and administrative teams, fostering cooperation and trust.
· Accountability: Demonstrates ownership of program outcomes and adherence to deadlines and performance standards.
Benefits
SES provides a competitive salary and the following benefits:
Medical
Dental
Vision
AD&D
STD
LTD
Company paid Life Insurance
401k with employer contribution
Paid Time Off
Pet Insurance
$93k-126k yearly est. Auto-Apply 60d+ ago
Data Migration Specialist
Capgemini Government Solutions 4.5
McLean, VA job
Capgemini Government Solutions (CGS) is seeking a highly motivated Data Migration Specialist with strong work behaviors and extensive experience as a Data Migration Specialist to join our extraordinary team at Capgemini. As a Data Migration Specialist, you will have a crucial role in ensuring the detailed transfer of data to our clients' systems. This is an exceptional opportunity to showcase your technical expertise and contribute to the success of high-reaching projects.
Job Responsibilities
As a Data Migration Specialist, you will:
Technical experience regarding data models (logical and physical) database design development, data mining and segmentation techniques
Audit, uncover, and resolve data integrity issues
Perform mass data imports/exports using the API or various import tools
Apply strong analytical skills to collect, organize, analyze, and distribute substantial amounts of information with meticulous attention to detail and accuracy
Experience with ETL development tools and data warehouse architecture techniques
Working knowledge of databases (Microsoft SQL, Oracle, DB2), programming (XML, JavaScript, or ETL frameworks).
Knowledge of and experience using analytical reporting tools.
Familiar with effective approaches and practical experience in data migration, data quality, master data management, and data security, including the use of relevant tools
Required Qualifications:
Ability to obtain a Government security clearance that requires U.S. citizenship
Bachelor's degree in information technology or related field, or the equivalent combination of education, professional training, or work experience
3+ years of experience in data migration or related roles
Direct experience with Salesforce products and platform
Experience with databases (Microsoft SQL, Oracle, DB2), programming (XML, JavaScript, or ETL frameworks)
Proven track record of successfully implementing data migration projects
Effective communication and collaboration skills
Proven track record of successfully implementing data migration projects
Effective communication and collaboration skills
Desired Qualifications:
At least one full cycle of data migration experience is desired
Salesforce certification is desired
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
Get The Future You Want | *****************
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | *****************
Disclaimer
All qualified applicants will be considered for employment based on their skills, and merit.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 85k-115k.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$76k-93k yearly est. 26d ago
Business Intelligence and Data Analytics Consultant
Capgemini Government Solutions 4.5
Washington, DC job
Capgemini Government Solutions (CGS) LLC is seeking highly motivated Business Intelligence and Data Analytics Consultant to join our team to support our government clients. The successful applicant will have the opportunity to create analyses, reports, and visualizations for our clients. The candidate will join our Data and Artificial Intelligence practice in the DC Metro Area.
At Capgemini, we are committed to our staff's professional development and offer a wide range of training and educational resources. In addition to our internal learning sites, we partnered with Coursera and Degreed to offer our staff the latest courses from academic institutions around the world. Our practice leaders work with every team member to chart appropriate career paths and goals to ensure that we all stay innovative and transformative, which maximizes our ability to scale up our solutions, keep up with the cutting edge, and bring the art of what's possible to the Federal Government.
Job Responsibilities
As a Business Intelligence and Data Analytics Consultant, you will:
Provide business intelligence, data analytics, metrics, and reporting.
Leverage various data management tools and applications, including but not limited to MS Excel, Access, Power BI, and Tableau, to create innovative reports, analytics, and visualizations.
Translate policy and strategic initiatives into quantitative data analysis and investigative data research.
Support process design, development, improvement, and implementation/user adoption.
Support project management activities.
Required Qualifications:
U.S. Citizenship is required.
Eligible to obtain and maintain Government Security Clearance.
Bachelor's degree (BA/BS) in business intelligence, accounting, finance, information systems, computer science, statistics, information management, math, operations research, engineering, finance, business, analytics or similar field preferred.
Advanced proficiency in basic desktop applications, including MS office (e.g. Microsoft Word, Excel and Power Point, etc.).
Familiarity with visualization tools such as Power BI, Tableau, Tableau CRM, etc.
Excellent verbal and written communication skills.
Strong curiosity and ability to quickly improve efficiency and effectiveness in new tasks.
Ability to multi-task and stay flexible in a dynamic work environment.
Preferred Qualifications:
Have current DHS, DOD, or DOJ clearance
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get The Future You Want | ***************** Disclaimer
All qualified applicants will be considered for employment based on their skills, and merit.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $60k - $85k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$60k-85k yearly 19d ago
Senior System Engineer
Integration Services Incorporated 4.3
King George, VA job
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Job Summary: Our company is seeking a highly skilled Senior System Engineer with a minimum of 10 years of experience in Navy combat systems. The ideal candidate will have the ability to generate and adjudicate requirements, design and develop computing infrastructure solutions based on requirements, understand shipbuilding and ship integration processes, understand combat system sensor and weapons interfaces, and manage technical data. A degree in engineering or a related field is recommended, but not required.
Desired Skills:
System and sub-system design and analysis
Concept of Operations (CONOPS) Development
System Modeling and Analysis
Requirements and technical data package development
Understanding of Agile methodologies
Familiarity with SysML and other modeling tools
Responsibilities:
Work with customers and stakeholders to generate and adjudicate requirements for the Navy's Integrated Combat Systems (ICS)
Design and develop computing infrastructure solutions based on requirements, including server architecture, network architecture, and system integration
Understand shipbuilding and ship integration processes and work with shipbuilders to ensure proper installation of combat systems
Understand combat system sensor and weapons interfaces and work with other engineers to ensure compatibility and proper functionality
Manage technical data and maintain accurate records of system design, development, and testing activities
Collaborate with other engineers and stakeholders to ensure that all design aspects are aligned with project goals and objectives
Support the development of system test programs to validate system technical requirements
Participate in product testing and validation activities
Identify opportunities for process improvements and cost savings
Communicate technical information and recommendations to management and stakeholders
Requirements:
Minimum of 5 years of experience in Navy combat systems
Strong knowledge of computing infrastructure design and development
Knowledge of shipbuilding and ship integration processes
Understanding of combat system sensor and weapons interfaces
Experience in configuration management of technical data and maintaining accurate records
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work collaboratively in a team environment
Knowledge of product testing and validation procedures
Basic understanding of systems thinking skills and behaviors
Bachelor's or Master's degree in Engineering or a related field is recommended, but not required.
This is a challenging and rewarding opportunity for a highly skilled Senior System Engineer to join a dynamic and innovative team. If you meet the requirements and have a passion for developing high-quality solutions for Navy combat systems, we encourage you to apply.
$94k-121k yearly est. 8d ago
Scanning Operator Level 1
CTG 4.8
CTG job in Chantilly, VA
CTG is seeking to fill a Scanning Operator Level 1 opening for our client in Chantilly, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties.
The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications.
**Location:** Chantilly, VA
**Duration:** Ongoing contract
**Shift:** M-F 8 am - 5 pm, overtime potential
**Pay Rate:** $19.57/hr
**Duties:**
+ Ensure customer issues and escalations are resolved or further escalated as appropriate.
+ Conduct quality checks on own work to ensure accuracy and output meet standards.
+ Adhere to all safety procedures and security requirements.
+ Able to work independently and be part of a team.
+ Perform backfile duties for absent coworkers.
+ Perform other duties as assigned by Lead or Manager.
**Document Preparation:**
+ Validation/Reconciliation of boxes/files received.
+ Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings.
+ Use a handheld scanner to scan the box barcode.
+ Insert slip sheets at appropriate levels for document separation.
+ Identify oversized documents for wide-format scanning.
+ Identify undersized documents that may need special handling and escalate exception items during production to the lead.
**Imaging Responsibilities:**
+ Operate high-speed scanning equipment to convert paper documents to digital formats.
+ Perform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.).
+ Convert scanned documents, microfilm, and microfiche to digital formats.
+ Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership.
**Essential Functions:**
+ Prepare customer documents for the digital imaging process.
+ Check physical documents for issues that may complicate the scanning process.
+ Index scanned images according to customer guidelines and additional post-imaging services.
**Physical Demands:**
+ Minimal to moderate physical effort required. Moving boxes and loading paper into machines will be required. Project prep and scanning work will require finger dexterity and movement between machines.
**Mental Demands:**
+ Problem-solving, written and verbal communication, information comprehension, and mental acuity are required.
**Education:**
+ Minimum High School Diploma required.
**Experience:**
+ At least 1 year of experience in a Customer Service environment.
+ Data entry work experience (Data Entry Operator or Office Clerk preferred but not required).
+ Experience with MS Office and data programs.
+ Familiarity with administrative duties is beneficial.
+ Typing speed and accuracy are required.
+ Excellent spelling, grammar, and punctuation skills.
+ Strong attention to detail and organizational skills.
**Skills:**
+ Strong ability to handle and manage large volumes of documents.
+ Ability to work effectively under deadlines.
+ Willingness to learn new skills and adaptability when priorities change.
**Operational Soft Skills:**
+ Planning, organizing, executing, and controlling skills.
+ Problem-solving and issue assessment with prioritization.
+ Self-initiative and results-oriented while being a team player.
**Additional Role Requirements:**
+ Confidentiality and the ability to work in a secure environment.
+ Core competencies in communication, organization, and task management.
**To Apply:**
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Emily Drew at** ********************** . Kindly forward this to any other interested parties. Thank you!
**CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.**
**About CTG**
CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit *********** .
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.