Consumer banker vs bank specialist

The differences between consumer bankers and bank specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a consumer banker and a bank specialist. Additionally, a bank specialist has an average salary of $42,779, which is higher than the $39,462 average annual salary of a consumer banker.

The top three skills for a consumer banker include financial services, securities and cash management. The most important skills for a bank specialist are bank products, strong customer service, and customer relationships.

Consumer banker vs bank specialist overview

	Consumer Banker	Bank Specialist
Yearly salary	$39,462	$42,779
Hourly rate	$18.97	$20.57
Growth rate	10%	10%
Number of jobs	24,716	22,225
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 62%
Average age	43	43
Years of experience	4	4

What does a consumer banker do?

A consumer banker is responsible for providing efficient banking services, aiming for smooth operations and client satisfaction. Although the extent of their responsibilities depends on their company or place of employment, it typically revolves around assisting clients with different banking procedures, answering inquiries, processing requests such as withdrawals and deposits, opening and closing accounts, maintaining records, and performing data entry tasks. Moreover, a consumer banker typically works in a team environment, which requires an active communication line for an efficient workflow.

What does a bank specialist do?

A bank or banking specialist is an individual responsible for maintaining effective business relationships with the bank's clients while ensuring an optimal customer service level. To support customer retention, bank specialists must identify their customers' banking needs and suggest appropriate bank products and services. They perform teller functions such as processing customer deposits, cashing checks, and issuing official checks. Bank specialists must also ensure that the bank complies with government regulations and standards.

Consumer banker vs bank specialist salary

Consumer bankers and bank specialists have different pay scales, as shown below.

	Consumer Banker	Bank Specialist
Average salary	$39,462	$42,779
Salary range	Between $27,000 And $56,000	Between $28,000 And $64,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Goldman Sachs
Best paying industry	-	Finance

Differences between consumer banker and bank specialist education

There are a few differences between a consumer banker and a bank specialist in terms of educational background:

	Consumer Banker	Bank Specialist
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Consumer banker vs bank specialist demographics

Here are the differences between consumer bankers' and bank specialists' demographics:

	Consumer Banker	Bank Specialist
Average age	43	43
Gender ratio	Male, 42.9% Female, 57.1%	Male, 45.3% Female, 54.7%
Race ratio	Black or African American, 5.6% Unknown, 4.1% Hispanic or Latino, 11.8% Asian, 10.7% White, 67.5% American Indian and Alaska Native, 0.2%	Black or African American, 5.7% Unknown, 4.1% Hispanic or Latino, 11.9% Asian, 11.4% White, 66.6% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between consumer banker and bank specialist duties and responsibilities

Consumer banker example responsibilities.

Work one-on-one with clients to gather requirements and identify cross-selling opportunities and leverage customer leads and referrals to identify new prospects.
Handle vault, safe-deposit, ATM and night-drop activities.
Facilitate monthly auditing by conducting cash counts for vault and ATM.
Develop new business opportunities, send securities and mortgage referrals to other departments.
Perform customer profiling to determine future sales opportunities and identify profitable retail prospects for the investments departments.
Develop customer base through cross-selling products and servicing existing clients, develop new business through interaction with internal and external resources.

Bank specialist example responsibilities.

Achieve sustained revenue improvement in loans, annuities and deposit accounts every month at bank.
Manage a customer portfolio, which includes servicing business relationships and cross-selling business banking products and services.
Lead major initiatives in 3concurrent roles successfully manage affluent personal and business portfolio to proactively cross-sell additional products and services.
Work with clients to resolve operational cash management issues in relation to select treasury management products.
Serve on the holding company compliance committee responsible for identifying and implementing PC base loan origination systems.
Initiate, review, and prepare all consumer and small business loan requests from origination to closing.

Consumer banker vs bank specialist skills

Common consumer banker skills

Financial Services, 22%
Securities, 11%
Cash Management, 9%
Excellent Interpersonal, 7%
Bank Products, 5%
Product Knowledge, 4%

Common bank specialist skills

Bank Products, 13%
Strong Customer Service, 10%
Customer Relationships, 9%
Financial Services, 8%
Treasury, 5%
Financial Solutions, 4%

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Consumer Banker
Consumer Banker vs Bank Specialist

Updated January 8, 2025

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