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Consumer banker vs business banker

The differences between consumer bankers and business bankers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a consumer banker and a business banker. Additionally, a business banker has an average salary of $69,423, which is higher than the $39,462 average annual salary of a consumer banker.

The top three skills for a consumer banker include financial services, securities and cash management. The most important skills for a business banker are customer service, financial products, and financial services.

Consumer banker vs business banker overview

Consumer BankerBusiness Banker
Yearly salary$39,462$69,423
Hourly rate$18.97$33.38
Growth rate10%10%
Number of jobs24,71670,054
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 66%
Average age4343
Years of experience44

What does a consumer banker do?

A consumer banker is responsible for providing efficient banking services, aiming for smooth operations and client satisfaction. Although the extent of their responsibilities depends on their company or place of employment, it typically revolves around assisting clients with different banking procedures, answering inquiries, processing requests such as withdrawals and deposits, opening and closing accounts, maintaining records, and performing data entry tasks. Moreover, a consumer banker typically works in a team environment, which requires an active communication line for an efficient workflow.

What does a business banker do?

A business banker is an individual who collaborates with other bank coworkers to help business customers meet their specific banking needs. Business bankers must sell a variety of banking products and services such as business deposit accounts, treasury management, and business credit cards. They are required to maintain consistent communication with their clients through outbound calls and personal onsite visits. Business bankers must also devise and modify loan schemes depending on the market requirements as well as study the schemes offered by competitors.

Consumer banker vs business banker salary

Consumer bankers and business bankers have different pay scales, as shown below.

Consumer BankerBusiness Banker
Average salary$39,462$69,423
Salary rangeBetween $27,000 And $56,000Between $39,000 And $121,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between consumer banker and business banker education

There are a few differences between a consumer banker and a business banker in terms of educational background:

Consumer BankerBusiness Banker
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Consumer banker vs business banker demographics

Here are the differences between consumer bankers' and business bankers' demographics:

Consumer BankerBusiness Banker
Average age4343
Gender ratioMale, 42.9% Female, 57.1%Male, 63.3% Female, 36.7%
Race ratioBlack or African American, 5.6% Unknown, 4.1% Hispanic or Latino, 11.8% Asian, 10.7% White, 67.5% American Indian and Alaska Native, 0.2%Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.1% Asian, 12.1% White, 67.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between consumer banker and business banker duties and responsibilities

Consumer banker example responsibilities.

  • Work one-on-one with clients to gather requirements and identify cross-selling opportunities and leverage customer leads and referrals to identify new prospects.
  • Handle vault, safe-deposit, ATM and night-drop activities.
  • Facilitate monthly auditing by conducting cash counts for vault and ATM.
  • Develop new business opportunities, send securities and mortgage referrals to other departments.
  • Perform customer profiling to determine future sales opportunities and identify profitable retail prospects for the investments departments.
  • Develop customer base through cross-selling products and servicing existing clients, develop new business through interaction with internal and external resources.
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Business banker example responsibilities.

  • Facilitate the origination process; manage re-looks with corporate small business lending group.
  • Manage a portfolio in various stages of workout including liquidation, refinancing, restructure, rehabilitation, bankruptcy and litigation.
  • Develop relationships with high-value commercial clients by prospecting and cross-selling banking product portfolio.
  • Collaborate regularly with business partners to ensure optimal productivity and identify cross-selling opportunities for stock/mutual funds and life insurances.
  • Develop business relationships and provide financial advisory skills for business owners seeking depository accounts, notary services and lines of credit.
  • Analyze collateral, such as property, securities and business assets to ensure sufficient loan coverage.
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Consumer banker vs business banker skills

Common consumer banker skills
  • Financial Services, 22%
  • Securities, 11%
  • Cash Management, 9%
  • Excellent Interpersonal, 7%
  • Bank Products, 5%
  • Product Knowledge, 4%
Common business banker skills
  • Customer Service, 7%
  • Financial Products, 7%
  • Financial Services, 7%
  • Financial Statements, 6%
  • Business Development, 5%
  • Cash Flow Analysis, 5%