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The differences between consumer bankers and personal bankers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a consumer banker and a personal banker. Additionally, a consumer banker has an average salary of $39,462, which is higher than the $37,639 average annual salary of a personal banker.
The top three skills for a consumer banker include financial services, securities and cash management. The most important skills for a personal banker are customer relationships, cross-sell, and customer satisfaction.
| Consumer Banker | Personal Banker | |
| Yearly salary | $39,462 | $37,639 |
| Hourly rate | $18.97 | $18.10 |
| Growth rate | 10% | 10% |
| Number of jobs | 24,716 | 36,603 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 59% |
| Average age | 43 | 43 |
| Years of experience | 4 | 4 |
A consumer banker is responsible for providing efficient banking services, aiming for smooth operations and client satisfaction. Although the extent of their responsibilities depends on their company or place of employment, it typically revolves around assisting clients with different banking procedures, answering inquiries, processing requests such as withdrawals and deposits, opening and closing accounts, maintaining records, and performing data entry tasks. Moreover, a consumer banker typically works in a team environment, which requires an active communication line for an efficient workflow.
A personal banker is responsible for managing the customers' financial records and assisting them in various banking transactions. Personal bankers' duties also include handling customers' inquiries for financial plans, understanding the banking and financial industry principles, processing applications, verifying account details, and offering bank products based on the customers' needs. A personal banker must have excellent customer service and communication skills, providing the best options for the customers, and helping them achieve their financial goals.
Consumer bankers and personal bankers have different pay scales, as shown below.
| Consumer Banker | Personal Banker | |
| Average salary | $39,462 | $37,639 |
| Salary range | Between $27,000 And $56,000 | Between $29,000 And $48,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Northern Trust |
| Best paying industry | - | Finance |
There are a few differences between a consumer banker and a personal banker in terms of educational background:
| Consumer Banker | Personal Banker | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between consumer bankers' and personal bankers' demographics:
| Consumer Banker | Personal Banker | |
| Average age | 43 | 43 |
| Gender ratio | Male, 42.9% Female, 57.1% | Male, 44.6% Female, 55.4% |
| Race ratio | Black or African American, 5.6% Unknown, 4.1% Hispanic or Latino, 11.8% Asian, 10.7% White, 67.5% American Indian and Alaska Native, 0.2% | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |