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The differences between consumer bankers and universal bankers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a consumer banker, becoming a universal banker takes usually requires 6-12 months. Additionally, a consumer banker has an average salary of $39,462, which is higher than the $35,922 average annual salary of a universal banker.
The top three skills for a consumer banker include financial services, securities and cash management. The most important skills for a universal banker are customer relationships, cash handling, and financial services.
| Consumer Banker | Universal Banker | |
| Yearly salary | $39,462 | $35,922 |
| Hourly rate | $18.97 | $17.27 |
| Growth rate | 10% | -3% |
| Number of jobs | 24,716 | 28,761 |
| Job satisfaction | - | 2 |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 53% |
| Average age | 43 | 41 |
| Years of experience | 4 | 12 |
A consumer banker is responsible for providing efficient banking services, aiming for smooth operations and client satisfaction. Although the extent of their responsibilities depends on their company or place of employment, it typically revolves around assisting clients with different banking procedures, answering inquiries, processing requests such as withdrawals and deposits, opening and closing accounts, maintaining records, and performing data entry tasks. Moreover, a consumer banker typically works in a team environment, which requires an active communication line for an efficient workflow.
A universal banker's role is to provide banking assistance to clients by performing a wide range of tasks, ensuring timeliness and customer satisfaction. Their responsibilities revolve around handling and processing accounts, accomplishing requests from clients, and addressing inquiries and complaints, responding to them promptly and efficiently. They must also manage cash drawers, generate referrals, and identify the clients' financial and banking needs. Furthermore, as a universal banker, it is crucial to ensure that all processes comply with the policies and regulations of the bank.
Consumer bankers and universal bankers have different pay scales, as shown below.
| Consumer Banker | Universal Banker | |
| Average salary | $39,462 | $35,922 |
| Salary range | Between $27,000 And $56,000 | Between $27,000 And $46,000 |
| Highest paying City | - | Urban Honolulu, HI |
| Highest paying state | - | Hawaii |
| Best paying company | - | Affinity Credit Union |
| Best paying industry | - | Finance |
There are a few differences between a consumer banker and a universal banker in terms of educational background:
| Consumer Banker | Universal Banker | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between consumer bankers' and universal bankers' demographics:
| Consumer Banker | Universal Banker | |
| Average age | 43 | 41 |
| Gender ratio | Male, 42.9% Female, 57.1% | Male, 35.1% Female, 64.9% |
| Race ratio | Black or African American, 5.6% Unknown, 4.1% Hispanic or Latino, 11.8% Asian, 10.7% White, 67.5% American Indian and Alaska Native, 0.2% | Black or African American, 9.0% Unknown, 3.0% Hispanic or Latino, 20.7% Asian, 9.7% White, 56.7% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 11% |