Cooperative Home Care Associates Remote jobs

Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. • Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. • Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. • Assist the center with taking calls as needed to support operations and maintain service levels. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. • Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. • Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. • Maintain strong organizational skills to effectively track monitors across different lines of business • Collaborate in the development and revision of procedures in response to operational changes. • Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. • Make recommendations based on data analysis to enhance performance and service delivery. • Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. • Assist in training initiatives aimed at improving agent performance and overall quality scores. • Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. • Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. • Take calls as needed to support center operations and maintain service levels. • Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. • Perform other duties as assigned by management. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 61,000.00

Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit investigations for pharmacy and medical benefit coverage. Serving 1-2 clients, this position is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements as outlined by client contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and long-term retention of customers. **Responsibilities** The Supervisor, Customer Service Management leads program staff performing actions including: customer service, and other patient services. + Oversee daily operations for patient access support contact center team of up to 20 team members and provide daily support ensuring team members can perform job responsibilities. + Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance. + Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program. + Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders. + Assess/Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules. + Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner. + Manage employee timecards in addition to standard HR responsibilities as a people leader. + Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders. + Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable. + Continually monitor program adherence, quality, attendance and address accordingly. + Report Corrective and Preventative Actions in a timely manner. + Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues. + Conduct recurring development-based 1x1s with team members focused on both performance and goal setting. + Effectively manage time and independently prioritize work responsibilities to meet key deadlines. + Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills. + Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person). + Proactively seek and implement process efficiencies to reduce team manual work. + Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc. + Work well independently and in a team setting by collaborating across different departments. **Qualifications** + Bachelor's degree or equivalent work experience preferred + 3-5 years of experience in related fields of patient support programs preferred + Previous management experience preferred + Strong communication, presentation, and time management skills + Commitment to the continued development of oneself and team members + Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and graphing, and basic formulas + Travel may be needed to perform your duties up to 10%. **What is expected of you and others at this level** + Coordinates and supervises the daily activities of operations or business staff + Administers and exercises policies and procedures + Ensure employees operate within guidelines + Decisions have a direct impact on work unit operations and customers + Frequently interacts with subordinates, customers, and peer groups at various management levels + Interactions normally involve information exchange and basic problem resolution **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. You must be on camera for all training. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 8am - 7pm CT and overtime when required. **REMOTE DETAILS** : All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $67,500.00 - $86,670.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/2/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Responsible for regularly reviewing weekly, monthly & quarterly - program activities with the client. + Attend all program and client meetings, takes detailed meeting notes during client interactions and internal strategy sessions, ensuring all key points and decisions are documented. + Monitors all program's activities and IT projects associated with the program + Includes setting due dates and responsible parties + Follows up on action items from meetings, ensuring that responsibilities are clear, and deadlines are met + Regular reporting out of all program's activities + Solicit feedback from the activity/task owners on sub-tasks + Maintain up-to-date activity timeline, articulate progresses and delays + Develops and manages activities timelines to ensure all deliverables are completed on schedule. + Obtain consensus for activities risks, decisions and closures + Coordinates cross-functional teams to ensure alignment and timely completion of tasks related to program activities. + Facilitates communication between internal teams and external clients to ensure all activities objectives are understood and met. + Escalate delayed activities to program's leadership + If activity owners are missing deadlines consistently and/or are unresponsive. + Managing contract amendments and project change requests for the client. + Coordinates customer interactions with internal & external partners to meet the evolving business needs of the client. + Responsible for sharing and presenting current and future program expectations during weekly meetings with client leadership in addition to Quarterly Business Review meetings with client's Access and Marketing teams. + Manages client access to internal applications including client-facing data reports and data streams with 3rd party vendors. + Oversee daily operations and ensure alignment with client expectations and internal standards + Supports audits and regulatory reviews as needed + Ensure financial billing accuracy + Contact healthcare professionals for clarifications and information as needed **_Qualifications_** + Min 5 years related client services experience, preferred + Min 5 years' experience in managing complex program activities with high accountability, preferred + Bachelor's degree preferred + Ability to travel - less than 25% + Proven product knowledge in business area + Licensed pharmacy technician in Texas preferred **_What is expected of you and others at this level_** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of program activities. + Own and develop tracking tools to achieve specific program management goals and activities. + Create and participate in recurring business review presentations + Recommends new practices, processes, metrics, or models + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $80,900.00 - $92,400.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Description & Requirements We are seeking a Business Analyst, Operations & Process Improvement to support program activities by gathering and interpreting business requirements, optimizing operational processes, and delivering actionable insights to guide management decisions. The ideal candidate demonstrates strong analytical reasoning, works collaboratively with business owners and operational teams, and develops innovative solutions to improve system performance and efficiency. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications. - Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs. - Extract, analyze, and report data to support program activity and assist in management decision making. - Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,) - Work closely with operations staff to define requirements, test criteria, and identify success factors. - Collect, review, and document business requirements, specifications, and recommendations related to new processes, functionality, and proposed solutions. - Extract, tabulate, and analyze data to support program activity and assist in management decision-making. - Work closely with business owners, operations, users, and systems staff to improve business efficiency and deliver effective solutions. - Collaborate effectively with internal and external business partners to ensure successful solution delivery. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years of relevant professional experience - Experience documenting business requirements, processes, and recommendations. - Proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products. - Ability to collaborate effectively with internal and external stakeholders. - Strong presentation skills and ability to communicate findings to non-technical audiences. - Strong analytical and problem-solving skills. Preferred Requirements - 3 years of experience gathering and interpreting information to support process or operational improvements - 5 years of experience working with data to identify trends, support decision-making, or evaluate program performance - 3 years of experience in business analysis, operations support, or a related analytical role. - Advanced proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products. Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00

Part-Time Remote Virtual Educator | Job Description/Summary Looking to make a difference through education, but wanting the flexibility of working from home? Teen Challenge Southeast is hiring part-time remote educators who will bring support to the students' education and help them achieve success in their education. Managing a case load of students, remote educators will set up weekly video calls and conferences with students to provide tutoring, will be responsible for grading papers and tests, and maintaining a connection with the students. Remote educators will work with our various adolescent programs to understand and address the individual needs of students. This position is a support role to the in-class teachers and the accredited education program available at each center. Type of Candidate/Qualifications A Bachelor's degree in related fields such as education, math, English, etc. is preferred, but we will train the right person with comparable education and experience Education experience is preferred, but not required A background check and a pastoral or ministerial leader reference are required At least 21 years of age Necessary Skills Strong communication Strong organizational skills Integrity Basic technological knowledge Time management skills Creativity Leadership Patience Why Work Here Receive competitive pay and benefits including: health insurance, vacation days, sick days, holiday pay, employee referral bonus, and length of service bonus. Teen Challenge Southeast offers twenty-one locations in six states for adults and teenagers. Our five adolescent programs, three for boys and two for girls, are full-time boarding schools for ages 12-17 that are specifically designed to help improve the behavior and academics of troubled teenagers. Our fifteen adult residential programs for men and women are long-term alternatives to addiction treatment. We also offer outpatient addiction and life recovery counseling through our Hope Counseling service. Teen Challenge Southeasts mission is to put hope within reach, and this is done through staff, interns, and partners committed to seeing freedom and change in every life we impact.

As a Quality Improvement Advisor, you will serve as the primary liaison and coach for healthcare facilities within your state, focusing on identifying areas for improving patient care and outcomes, implementing improvement activities and achieving healthcare goals. This is a remote position but you must live in Missouri to qualify for this position.Essential Functions You will collaborate with health care providers (nursing homes, hospitals, and/or outpatient clinical practices) to identify the need for and drive measurable improvements in patient outcomes. You will partner with local, state, and national organizations to connect providers and patients to relevant initiatives and learning opportunities You will analyze state- and provider-level quality data, facilitate learning collaboratives, and provide technical assistance to facilities as they implement evidence-based practices. You will bring deep knowledge of state-specific healthcare systems, experience in quality improvement methodologies, and strong relationship-building skills to effectively engage with partners and providers across the healthcare continuum while ensuring alignment with both state and federal healthcare quality objectives. Requirements Bachelor's degree in public administration, public policy, public health, or a related field, required or equivalent experience (i.e. 10 years healthcare experience, associate's degree with 5+ years' experience, etc.). Healthcare quality improvement experience required. In-depth knowledge of the principles of quality improvement practices and methodologies used in nursing home, primary care, and/or hospital settings. Strong interpersonal and communication skills, with the ability to build productive relationships with C-suite leaders, clinicians, administrators, and other health professionals. Familiarity with state and federal regulations impacting nursing homes, hospitals, and/or physician practices, including CMS quality measures, value-based payment models, and accreditation standards. Ability to coach and facilitate improvement activities with providers and partners, providing technical assistance in designated subject matter expertise or setting-specific areas. Preferred Skills/Experience Nursing home setting experience. Master's degree in public health, quality improvement science, health informatics, or related field. Licensed RN, LPN, MSW, or CPHQ. Proven experience working with multidisciplinary teams, including physicians and nurses, pharmacists, and administrators. Proven ability to manage project timelines, meet deadlines, and produce detailed written reports. Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences. Who We Are: Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise. Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions. Our business is our people and we're seeking talented individuals who share our passion and are ready to take ownership, make an impact and helth shape the future of health. Are you Ready? We're on a mission to transform lives and economies by improving health. Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence. Thank you for your interest in Telligen!Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed. While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate. Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants. Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Averon is a joint venture between CVS Health and Cardinal Health with a vision of transforming the landscape of biosimilars and simplifying the channel for specialty products. Our mission is: together, we will lower the cost of specialty products for our customers. **Position Summary:** Reporting directly to the General Manager (GM) of Averon, the Director of GPO Operations plays a pivotal and strategic role within the organization. This position carries full responsibility and accountability for the development and execution of all operating processes essential to delivering high-quality services. A key responsibility of the Director is to ensure consistency in operational procedures, promote efficient workflows, and conduct regular evaluations to identify opportunities for ongoing improvement. The Director is responsible for creating, tracking, and reporting important success metrics to leadership, ensuring clear communication and alignment with the organization's goals. In addition to these core duties, the Director will be responsible for identifying, securing, and managing operations related to strategic partnerships. These partnerships are critical for driving enterprise value and delivering competitive advantages that benefit both customers and the business. As the leader of GPO Operations, the Director must demonstrate strong business acumen, executive presence, and exceptional customer engagement and presentation skills. The ability to recognize emerging trends, provide informed guidance regarding their impact, and propose actionable solutions to seize new opportunities is essential. Furthermore, the role requires influential leadership capabilities, including the ability to lead and affect change across groups without direct reporting lines, and to interact effectively at all organizational levels. **Location** - Fully remote **Expectations** + Ability to apply advanced knowledge and understanding of GPO concepts, principles, and technical capabilities to manage a wide variety of projects. + Define and develop policies and procedures for the GPO operation's team. + Define and develop metrics on measuring outcomes and what is success. + Work on or lead complex projects of large scope. + Understand current GPO operational processes and be able to adapt to support future growth. + Manage, support and mentor less experienced colleagues. **Responsibilities** + Oversee the development, implementation, and continual improvement of Operations strategy by leveraging expertise in the specialty pharmaceutical market and GPO operations. + Support cross-functional teams to refine operational processes and technology solutions for Wholesaler Contract Load, Contract Alignment, and Membership Management (including roster management, manufacturer notifications, participant contract performance, etc.). + Stay informed about competitors and identify areas for unique positioning. + Collaborate with other departments to determine necessary changes to processes and technology, then create and deploy effective solutions. + Supervise all aspects of the GPO operating model and team, ensuring efficient and productive workflows. + Develop metrics, dashboards, and reports to track performance and keep senior leadership informed. **Qualifications** + **Experience** : + Targeting 5+ years of relevant professional experience. + 5+ years of leadership and team management demonstrated, including supervision of direct reports. + Experience with pharmaceutical Group Purchasing Organizations (GPOs) and strategic partnerships. + Firsthand knowledge of specialty pharmaceutical manufacturers and trade concepts. + Strong understanding of GPO operations, including work with Manufacturer partners and Wholesalers. + Proven entrepreneurial skills in strategy development and team building. + Solid grasp of pharmaceutical distribution systems. + Successful history leading cross-functional teams and managing complex programs. + **Technical Skills** : + Advanced Microsoft Office Skills (Excel, PowerBI, MS Teams, SharePoint, etc.). + Proficiency with Contract Management software (willingness to learn). + **Analytical Skills** : + Proven ability to efficiently and effectively use advanced analytical skills to gather insights and data from multiple platforms to support business analyses. + **Soft Skills** : + Demonstrated ability to manage multiple workstreams. + Strong collaborator with solid communication skills. + Customer service, problem-solving, and analytical skills. + Strong attention to detail and process driven. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00

Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke's Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades. Position Summary: Performs data quality reviews on patient records to validate coding appropriateness, missed secondary diagnoses and procedures, and ensures compliance with all coding related regulatory mandates and reporting requirements. Monitors Medicare and other payer bulletins and manuals and reviews the current OIG Work Plans for coding risk areas. Responsible for promoting teamwork with all members of the healthcare team. Performs all duties in a manner consistent with St. Luke's mission and values. This position is 100% remote. Education, Experience, & Licensing Requirements: Education: Associate degree in Health Services Experience: 5 years of production coding experience or 5 years coding auditing experience. ICD-10-CM (including coding conventions and guidelines), CPT-4 (including coding conventions and guidelines), HCPCS, NCCI edits, and APC experience. Cerner and 3M/Solventum experience. Licensure: RHIA, RHIT, or CCS certification Benefits for a Better You: Day one benefits package Pension Plan & 401K Competitive compensation FSA & HSA options PTO programs available Education Assistance Why You Belong Here: You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke's family to be a part of making life better for our patients, their families, and one another.

Current Saint Francis Colleagues - Please click HERE to login and apply. The System Care Coordinator (SCC) works in collaboration and partnership with colleagues, patients, and their caregivers, as well as clinic, hospital and community partners to achieve project goals and objectives. Using a defined process, the SCC identifies Social Determinates of Health needs of pregnant and postpartum women creating a patient centered, individualized plan for navigation into partner programs, scheduled follow-up contact to reassess need and collect qualitative data (client stories), and routing women through the care system for up to one-year post-pregnancy. The SCC will manage and track referrals by leveraging an electronic closed loop referral system. Additionally, the SCC will compile, analyze and report site specific data which will be used to identify trends, improve workflow and contribute to quality improvement conversations. The SCC works with the team to ensure successful replication of Clinical-Community Integrated Care Coordination model which may include sharing project outcomes and attending educational opportunities. JOB DETAILS AND REQUIREMENTS Type: Full Time (80 hours per 2 week pay period, with benefits) Typical Hours: Day Shift, Monday - Friday Education: -Graduate of an accredited school of nursing- required -Bachelors of Science in Nursing degree- preferred Certification/Licensure: - Currently licensed to practice as a Registered Nurse in the State of Missouri- required -BLS Certification- required - Valid driver's license and ability to travel to various locations throughout the Missouri Bootheel- required Experience: - At least two (2) years of nursing experience- required - Ability to work independently and exercise sound judgment in interactions with physicians, colleagues' patient members and their families - Excellent interpersonal communication and negotiation skills as well as effective oral and written communication - Demonstrated leadership skills - Strong analytical, data management and computer skills - Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components - Experience working in interdisciplinary teams Additional Requirements: - Must be at least 21 years of age with a valid driver's license - Nursing, perinatal health education and outreach preferred - Experience in public health and cultural competency preferred - Community resource knowledge preferred - Working knowledge of the Missouri Bootheel and its socio-economic issues- preferred - Must be able to set up a home office and meet the SFMC telecommuting expectations for remote working - Must have access to reliable internet * This is a grant funded position. ADDITIONAL INFORMATION Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call ************ or email us at ***********. Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.

Job Title: Director of Community Payroll Department/ Group: Administration/ Non-Exempt Company Philosophy Arrow Senior Living Management wants every person who chooses to join our team to understand that they play a very important part in a much larger story of residents lives. It is our hope that Arrow team members create joy-filled memories with this respected generation. And because there is no greater gift that someone can give than their time, we thank you for your generosity. Key Accountability To direct and maintain secure and complete payroll records for the company. Duties This position description is designated to outline primary duties, qualifications, and job scope, but not limit the individual or the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Present a professional demeanor that communicates a corporate philosophy of service, goodwill, and genuine interest in employee needs. To provide first class service, both to internal team members and external customers. Follow Human Resources policies and procedures. Maintain payroll for multiple entities, including auditing and processing bi-monthly payrolls and maintaining payroll controls. Maintain expected standards for employee educational training. Participate in all HR / Payroll calls, training, meetings, office hours for community business office directors. Support benefits administration entry in payroll system. Maintain historical HR and Payroll records for all communities. Contribute to team effort by accomplishing related results as needed. Provide clerical and administrative support to management as requested. Perform other duties as assigned. Requirements Candidate must be at least 18 years of age; Have a high school diploma, or equivalent; Previous payroll experience or Bachelors degree in related field preferred. Able to read, write, understand, and communicate in English at a minimum of a 12th grade proficiency; Possess clear verbal and written communication skills; Able to follow written and verbal directions and apply practical problem-solving skills if needed; Positive and energetic attitude; Professional in appearance and conduct; Be criminally cleared; Must have dependable transportation and be able to work varying hours as needed. Physical Requirements While performing the duties of this job, the employee is regularly required to communicate in person and through written correspondence. This position is sedentary, requiring sitting at a desk between six and eight hours a day in an indoor, office setting. The position also requires standing, walking, bending, kneeling, and stooping for brief periods of a time. Employee may need to retrieve items from storage, including overhead bins or cabinets. The employee must be able to lift and/or move items up to 25 pounds. #INDLP Arrow Senior Living Management1rev. 05/2/2022 RequiredPreferredJob Industries Healthcare

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit. + Conduct case audits to ensure correct process steps have been followed for the "patient journey" + Monitor calls and provide effective written feedback + Maintain knowledge of the client's program and product/service offerings. + Interpret and transcribe inbound and outbound calls from patients and health care providers. + Identify adverse events when monitoring calls. + Ensure documentation is in order following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated task teams + Maintain a work pace appropriate to the workload **Qualifications** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset. + 2 years' quality review experience preferred. + Knowledge of medical terminology preferred. + Exceptional listening skills required. + Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) + Multi-tasking, time management and prioritization skills considered an asset. + Bilingual Spanish would be an asset. **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.35 per hour - $26.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description Join the team that's redefining eye care! Eye Care Solutions Coordinator - $19.43/hr. Full-Time | Monday-Friday | 10:30 AM-7:00 PM Ready to make a real difference every day? As a Eye Care Solutions Coordinator, you'll be the first point of contact for patients, playing a vital role in our mission to Save Lives by Saving Sight! Bring your customer service excellence and organizational skills to a team that values collaboration and compassion! Our Purpose & Passion Make a Real Difference: Help improve eye health and restore vision through innovative biologic tear solutions. Purpose-Driven Work: Every role enhances life for patients with dry eye disease. Innovation in Healthcare: Work at the intersection of science, compassion, and technology in a rapidly growing field. Benefits That Go Beyond Competitive Pay and performance-based incentives. Free health insurance, fully paid by us-so you can focus on what matters. Enjoy generous paid time off and a hybrid environment that provides work-life balance. Be celebrated for your impact with meaningful rewards and opportunities to advance your career. What Your Day Looks Like Be the first friendly voice patients hear-welcome and guide them through their care journey. Call patients with updates on their medical orders and walk them through next steps. Help patients stay on track by following up on expiring prescriptions or treatments. Build trust through thoughtful follow-ups and second-touch calls. Collaborate with your call center teammates to deliver seamless, patient-first support. Why You Are A Great Fit You're a great communicator who listens first and speaks with empathy. You can juggle tasks like a pro and stay cool when priorities shift. You're comfortable in a fast-moving, structured medical call center environment. Job Posted by ApplicantPro

Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation. NOTE: This position focuses on operational and process documentation, not technical or engineering documentation. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation. - Perform strategic and ad-hoc data work in support of Product Managers and Product Owners - Analyze and manage moderately complex business process flows and updates to system process flows and requirements. - Create and maintain technical documentation / product development & customer education materials - Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials. - Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained. - Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence. - Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments. - Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials. - Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures. - Review and improve existing documentation to enhance clarity, usability, and compliance with standards. - Support process improvement initiatives by documenting changes, workflows, and system updates. - Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively. Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years. - Preferred SAFe Agile Certification(s). - Preferred Jira/Confluence experience. - Preferred learning development / documentation experience. - Preferred technical writing experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years' relevant experience with documentation and supporting process improvement initiatives. - Strong attention to detail and organizational skills. - Excellent written communication skills with the ability to create clear, concise, and accurate documentation. - Experience working collaboratively with internal stakeholders to gather information and develop documentation. - Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint). - Ability to manage multiple documentation projects simultaneously and meet deadlines. Preferred Requirements - Previous experience in product documentation, writing, or business support role. - Knowledge of process improvement methodologies Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00

Job DescriptionDescriptionSupport Data-Driven Care that Transforms Lives as a Healthcare Home Care Coordinator This is a full-time, benefit eligible position. *Remote position open to Missouri Resident's. As a Healthcare Home Care Coordinator, you'll help ensure that data tells the story of the care we provide across Compass Health Network. In this role, you will gather, analyze, and report essential information that strengthens quality initiatives, supports care teams, and drives whole-person care for the individuals we serve. Your work helps improve outcomes for people managing chronic health conditions and supports our mission to deliver accessible, high-quality care across Missouri. This is a great opportunity for someone who enjoys turning data into meaningful insights, thrives in a detail-focused environment, and wants to support clinical teams in improving health outcomes across rural communities. Full-time position, Monday-Friday, day hours. Key Responsibilities Maintain and enhance Healthcare Home tracking systems to support care pathways for chronic conditions (e.g., Tobacco Cessation, BMI management) Cross-check data across multiple systems to ensure accuracy and proper implementation Provide essential reporting for Healthcare Home leadership and quality initiatives Analyze program measures and create charts, summaries, and presentations for senior leadership and HCH Directors Prepare and distribute data for special projects such as Antipsychotic Medication Adherence and primary care collaboration initiatives Generate audit-ready reports and assist in compliance monitoring Evaluate organization-wide and region-specific outcomes to identify trends or concerns Support ongoing extraction, interpretation, verification, and quality checking of data Contribute to monthly reporting efforts by gathering and validating key outcome information Requirements, Skills, Knowledge and Expertise• High School/GED required You'll be a great fit for this role if you: Enjoy working with complex data and turning it into clear, actionable insights Bring strong attention to detail and a commitment to accuracy Are skilled in organizing information, spotting trends, and supporting quality improvement efforts Thrive in a collaborative environment where your work supports clinical teams and enhances client care Feel motivated by work that strengthens health outcomes for individuals and communities IND2

Lead Growth. Build Leaders. Shape the Future. At Americare Senior Living, we believe that when our people grow, our communities thrive. As our Talent Development Manager, you'll set the strategy and vision for learning and development-guiding a team of Talent Development Facilitators and shaping programs that empower every employee to perform, lead, and grow. Your work won't just be about designing training-it will ripple across the organization. From building leadership pipelines to launching company-wide initiatives, you'll be strengthening the people and culture that define the Americare experience. Partnering closely with leaders at every level, you'll deliver learning solutions that sharpen skills, inspire engagement, and elevate performance. Rooted in our RISING values (Respect, Integrity, Servant Heart, Inspire, Nurture, Growth) and aligned with our vision to Belong. Grow. Serve. , this is your opportunity to make a lasting impact by leading talent initiatives, coaching a high-performing team, and ensuring Americare continues to be a place where employees grow-and residents thrive. This is a remote position based in the greater St. Louis, Columbia, or Kansas City, MO areas, with 30-40% travel. Who We Are At Americare, our RISING Team Values guide everything we do: Respect • Integrity • Servant Heart • Inspire • Nurture • Growth We are proud to make a meaningful impact in the lives of seniors, every single day. Americare communities are more than just workplaces-they are family, where excellence thrives, people are empowered, and fun is part of the culture. We've been consistently certified as a Great Place to Work, ranked on Fortune's Best Workplaces in Aging Services, and named one of the 2025 Best Senior Living providers by U.S. News & World Report. Why Join Americare? Impactful Work: You can make a difference every day, receive plenty of hugs, and be the one to put a smile on the faces of our residents. Supportive Community: You can be part of a compassionate team that truly values teamwork and respect. Career Growth: Whether you're a newbie or a seasoned pro, we offer exciting opportunities for you to advance both professionally and personally. Fun and Engaging Environment: Work hard and have fun in an inclusive environment where you'll create lasting friendships and experience unforgettable memories. Work-Life Balance: Enjoy flexible scheduling options that fit your life. What we offer: Recognition and Appreciation: Truly feel valued with meaningful shout outs and recognition. Family Atmosphere: Close-knit community where everyone feels at home. Paid Time Off: Enjoy a competitive PTO plan to recharge and relax. Daily Access to Wages: Flexibility to access your pay whenever you need it. Complimentary Meals: Delicious free meals while you work. Tuition Assistance: We support your educational pursuits so you can chase your career dreams! Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Short- and long-term disability, and so much more... Earn More: Your hard work is rewarded with competitive pay and annual wage increases based on performance. 401(k) Plan: Secure your future with company contributions Take the next step in your career at Americare Senior Living and make a difference today! Position Summary The Talent Development Manager serves as a strategic partner in advancing the growth and success of Americare's team members. This role has enterprise-wide influence by designing and implementing learning and development solutions that strengthen employee capabilities, foster a culture of engagement and high performance, and enhance organizational effectiveness. In addition to assessing learning and leadership development needs, building innovative programs, and measuring their impact, the Talent Development Manager leads projects and people within the talent development function. As part of the People function and reporting to the Chief People Officer, the Talent Development Manager delivers on clear communication, effective reporting, and strong project management to ensure alignment with organizational priorities and the successful execution of key talent development initiatives-empowering Americare's people to deliver exceptional care and service. Essential Functions Team Leadership: Lead, coach and development Talent Development team to continuously improve design and delivery of employee training and development programs, to enhance individual and organizational capabilities. Oversee facilitation and delivery, program coordination and administration, and learner support and coaching. Maintain positive and professional relationships with all levels of Americare co-workers, operators, external partners, vendors, and the public. Prepare budgetary recommendations that meet departmental goals and provide for effective management of resources. Present figures as part of the People team's cost center in the Company operating plan; manage expenditures, monitor monthly expenses and report variances as appropriate. Manage vendor relationships within the Talent Development scope of responsibility. Learning and Development: Design, develop, and implement a variety of talent development initiatives and learning events across the company through various platforms (i.e. classroom, webinar, virtual). Meet with key leaders to understand the business outcomes essential for success; assess development needs, perform gap analyses, and identify emerging trends to meet current and future skill needs of Americare employees; build appropriate talent interventions and metrics to track progress against these goals. Assess and recommend technology-based learning and Human Capital Management platform(s) solutions supporting the full spectrum of adult development (i.e. skills, technology, relationships, project management, leadership, etc.); demonstrate proficiency in modern learning strategies and tools including online, mobile, micro, social, blended, gamification and learning management systems. Partner with Talent Acquisition and external communication vendors to market learning opportunities throughout the organization and externally. Oversee the administration of the Americare Learning Management System and assigned coursework. Evaluate all strategies and programs to measure the achievement of established goals and desired business outcomes. Oversee the execution of Train the Trainer sessions to meet on-going business needs; coach, upskill/reskill team members on training and facilitation best practices. Leadership Development: Design, develop and lead innovative leadership development initiatives and programs that support the strategic direction of the organization. Develop quantitative and qualitative metrics to measure the impact of leadership learning solutions on leader effectiveness; modify programs as needed to support the evolving needs of the business. Provide talent guidance to internal leaders in areas such as needs assessment, identification and recommendation of leadership development learning solutions. Program and Project Management: Develop project plans, related budgets, timelines, and complete required business planning documentation. Manage projects from inception to completion using electronic tools (ex: Trello, Monday, etc.) to ensure visibility and alignment. Provide regular and timely updates on project status, ensuring transparency, accountability, and alignment with stakeholders throughout each phase of execution. Flex and flow to lead through competing commitments and shifting priorities in a dynamic and rapidly changing environment. Conduct comprehensive analyses to determine need, project scope and best training methodology to ensure that talent solutions (i.e. education, training, mentoring) fulfill the needs and objectives of the company. Manage all aspects of program needs including coordination, logistics, marketing, delivery and documentation of training records. Prepare reports, including charts and graphs, and present recommendations for action plans to management. Qualifications Education and Experience Education and Certifications/Designations: Bachelor's degree in Business, Education, Human Resources, or a related field required; Master's degree strongly preferred. ATD-CPLP, ATD Master Certifications, Institute of Organizational Development (IOD) Certifications, Change Management (e.g., Prosci, IMA-AIM), and/or SHRM-CP/SHRM-SCP or PHR/SPHR credentials preferred. Professional Experience: Minimum of progressive experience in talent development, leadership development, and/or talent management. Experience integrating change management, leadership development and talent management practices strongly preferred. Minimum of experience in talent management and/or learning and development. Healthcare industry experience in talent development strongly preferred but not required. Skills and Competencies Technical Expertise: Strong foundation in adult learning principles, leadership and learning program design, talent development consulting, and instructional design. Proven experience conducting comprehensive training needs assessments to identify skill gaps and align learning strategies with organizational objectives. Proficiency with a range of learning tools, including Captivate, Lectora), video/media tools (Synthesia, Vyond, Camtasia), and LMS/collaboration platforms (Cornerstone, Workday Learning, SuccessFactors, Microsoft Teams, Zoom). · Demonstrated ability to manage large, complex initiatives using recognized project management methodologies and tools. Business and Interpersonal Skills: Strong business acumen with the ability to align talent development strategies to organizational goals. Excellent facilitation, communication, consulting, and interpersonal skills with the ability to influence and partner effectively with employees and leadership at all levels. · Demonstrated capability to build trust, foster collaboration, and provide functional expertise across diverse teams. Leadership Competencies: Demonstrate honesty, transparency, and ethical behavior in all interactions aligning with Americare RISING and Hometown Hospitality Values. Experience leading through influence and consulting, with the ability to drive change in complex organizational settings. Strategic and systems thinking with strong organizational agility and political acumen. Strong analytical, deductive reasoning, and problem-solving skills. High personal accountability, initiative, and follow-through while coachable and willing to take direction as needed. Work Environment and Expectations Position Overview Type: This is a full-time, Exempt position. Schedule: Core working hours are Monday through Friday, with additional hours based on need to perform job responsibilities. Work Environment: This is a remotely based role, that works primarily in an office setting. · Travel: 30-40% travel is required to various facilities, conferences, and meetings and will include overnight stays. Must maintain a valid driver's license with a satisfactory driving record. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job and include: • Standing, sitting, walking, changing of position, reaching, extending hands & arms, reach across midline, crouching, balancing, kneeling, stooping, bending, lifting or carrying 25lbs & push and pull 100 lbs. Sensory Demands • Auditory: hear and understand verbal request, • Visually: read necessary information to complete work tasks, • Verbally: communicate with customers and others on your team. Safety Equipment • It is mandatory to follow safety policies and procedures including use carts when moving items as well as all personal protective equipment. Rather than lift heavy objects, break down items to smaller quantity. • Use of seatbelt when operating or traveling in a car. Hands-free cell phone use required, when operating a vehicle. • Mandatory reporting of all work-related injuries within 12 hours to supervisor with participation in required documentation. • Participation in our drug & alcohol testing procedures is a mandatory part of employment with this facility. OSHA Exposure Category III, not at risk for exposure to blood borne pathogens. AAP/EEO Statement Americare Senior Living is an equal opportunity employer and prohibits discrimination. It is Americare's policy and practice to recruit, hire, assign and promote employees without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, pregnancy, age, national origin, disability, genetic information, and citizenship status or any other characteristic legally protected by applicable federal, state or local law that may apply to a particular work location. In addition, Americare provides reasonable accommodations for qualified individuals with disabilities as required by law. If you need assistance in applying electronically for a position with Americare, or an accommodation due to disability, please contact us via email at ************************* or by telephone at ************* option #5 (This phone number is to be used solely to request an accommodation with respect to the online application process.) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Americare Senior Living is an EOE (Equal Opportunity Employer) and drug-free workplace.

Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00

Current Saint Francis Colleagues - Please click HERE to login and apply. The Centralized Scheduler is responsible for scheduling surgeries, appointments and procedures at the request of physicians and customers. Responsible for transcribing and scanning all orders and H&P's into the electronic medical record. Responsible for maintaining scheduling related work queues. Responsible for "schegistration" of patients, which includes verification of insurance benefits & eligibility. Responsible for initiating medical necessity checking on surgeries, appointments and/or procedures. Assures the specific needs of department, physician and customers are met. Providing assistance and direction to physicians, their staff and other hospital personnel with whatever needs they may have. Maintains the master physician listing for use by the medical center. Working closely with departments on new procedures and requirements to ensure compliance and proper reimbursement. Lives the Mission, Vision, Values and Philosophy of the department and Saint Francis Medical Center. Constantly works with and maintains restricted or confidential information from many sources within the medical center. Any and all duties as assigned by the Assistant Manager, Manager and/or Director. JOB DETAILS AND REQUIREMENTS Type: Full Time (80 hours per 2 week pay period, with benefits) Typical hours for this position: Monday-Friday 8:00am-4:30pm Opportunity for remote work after 6 months on-site training Education: High School Diploma required Certification & Licensures: N/A Experience: - One year of experience in a medical environment which included scheduling duties strongly preferred. - Medical terminology or prior Administrative Partner experience. - Professional and courteous manners in dealing with customers. - Appropriate and timely independent judgement. - Computer experience required. Saint Francis Healthcare System is committed to a compensation philosophy that aligns to the fiftieth percentile of the marketplace, while also crediting applicable and/or relevant work experience when computing compensation offers for selected candidates. Internal equity is factored into all offers presented to candidates. Minimum hourly rate: $15.00/hour A relevant and up to date general benefits description may be found on our website: ************************************** ADDITIONAL INFORMATION Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call ************ or email us at ***********. Saint Francis Healthcare System supports the overall health and wellness of our colleagues by discouraging the use of tobacco and nicotine products. If you are selected for a career opportunity with our organization, and are a tobacco or nicotine user, you will be required to complete a tobacco/nicotine cessation program within your first year of employment. This program is free of charge as part of our Employee Assistance Program.