Costumer assistant vs assistant customer service manager

Differences between costumer assistant and assistant customer service manager duties and responsibilities

Costumer assistant example responsibilities.

• Manage costume quick changes for``Shakespeare in Hollywood".
• Monitor and manage inventory with excel and QuickBooks.
• Fix the costume wigs if there are any damage done to them after the show.
• Create presentations on PowerPoint about the costume designs for the producer and director's approval.
• Organize, code and sustain a [] +/- stock inventory database using POS system.
• Provide back up technical support of office computers, printers, cash registers and POS computers.
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Assistant customer service manager example responsibilities.

• Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
• Process accounts receivables and employee payroll coordination.
• Convince owner operator to invest in next-generation POS technology.
• Develop, document, and implement effective customer-focuse procedures and policies, and ensure their compliance with establish corporate ISO requirements.
• Retrieve electronic inquiries from consumers and any CIGNA associate parties responding to requests for information and assistance with benefits.