Costumer assistant vs customer service-call center manager

Differences between costumer assistant and customer service-call center manager duties and responsibilities

Costumer assistant example responsibilities.

• Manage costume quick changes for``Shakespeare in Hollywood".
• Monitor and manage inventory with excel and QuickBooks.
• Fix the costume wigs if there are any damage done to them after the show.
• Create presentations on PowerPoint about the costume designs for the producer and director's approval.
• Organize, code and sustain a [] +/- stock inventory database using POS system.
• Provide back up technical support of office computers, printers, cash registers and POS computers.
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Customer service-call center manager example responsibilities.

• Enroll approve recipients with a Medicaid manage care program.
• Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
• Create spreadsheets, word documents and PowerPoint presentations as needed.
• Provide technical support for mobile devices by using various tools to repair software/ troubleshoot devices to resolve common issues.
• Train staff to troubleshoot computer issues and Internet satellite communications.
• Make contact with potential consumers asking for information about Medicare supplements.
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