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  • Licensed Clinical Social Worker - Adult Outpatient (Hybrid)

    Geisinger 4.7company rating

    State College, PA jobs

    Job Title: Licensed Clinical Social Worker - Adult Outpatient (Hybrid) While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Job Category: Wellbeing Services, Social Work Schedule: Days Work Type: Full time Department: Central Region Outpatient Psychology Division Date Posted: 12/23/2025 Job ID: R-87256 Job Summary$5000 Signing Bonus, if eligible; Hybrid (In-Person & Remote); Full Time Day 8am - 4:30pm; Monday - Friday; REQUIRES: Active PA Clinical Social Worker (LCSW) licensure; Outpatient Adult Job Duties Assesses patient needs and abilities and develops treatment plans to facilitate improved patient functioning/symptom resolution. Provides individual, family, couple and group psychotherapy as deemed clinically appropriate. Participates with program planning with the psychiatry team and other applicable team members. Evaluates the ongoing biopsychosocial needs of patients, identifying needs and problems and determining a treatment plan. Provides psychotherapies and case management to assigned patients as well as input regarding the care of program patients. Engages as a primary therapist or co-therapist in group therapy to psychiatric patients and as the primary therapist in individual, family, and couple therapies. Obtains pertinent data in accordance with program and regulatory standards. Upholds agency policies and standards as well as ethical standards of appropriate discipline. Collaborates with outpatient and inpatient teams to provide triage evaluation and crisis intervention. Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position. Position Details Caring for your health and well-being. Full benefits (health, dental and vision) starting on day one Three medical plan choices, including an expanded network for out-of-area employees and dependents Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution Company-paid life insurance, short-term disability, and long-term disability coverage 401(k) plan that includes automatic Geisinger contribution Generous paid time off (PTO) plan that allows you to accrue time quickly Up to $5,000 in tuition reimbursement per calendar year MyHealth Rewards wellness program to improve your health while earning a financial incentive Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free membership with discounted backup care for your loved ones Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance EducationMaster's Degree-Social Work (Required) Certification(s) and License(s) Licensed Clinical Social Worker - Default Issuing Body Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. xevrcyc Remote working/work at home options are available for this role.
    $64k-75k yearly est. 2d ago
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  • Billing Specialist

    Vital Care Infusion Services 4.8company rating

    Pittsburgh, PA jobs

    Recognized as a “Best Place to Work Modern Healthcare” - Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters. Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. What we offer: Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts. Paid time off, personal days, and company-paid holidays. Paid Paternal Leave. Volunteerism Days off. Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance. 401(k) matching and tuition reimbursement. Employee assistance programs include mental health, financial and legal. Rewards programs offered by our medical carrier. Professional development and growth opportunities. Employee Referral Program. Job Summary: Perform duties to process Home Infusion medical claims with a focus on accuracy, timeliness, and adherence to process, to reduce denial rate, DSO, and bad debt. Performs revenue cycle billing duties to process within the limits of standard Compliance practices. Position is 100% remote. Duties/Responsibilities: Create and submit medical, pharmacy and third-party vendor claims timely and accurately. Ensure all revenue opportunities are included, and complete and submit billing to primary and secondary payers. Resolve rejected electronic claims so that current submission is successful and future submissions are not rejected. Maintain ready-to-bill delivery tickets and indicate tickets that cannot be billed with appropriate status for communication purposes within RCM and Franchises Document case activity, communications, and correspondence in CareTend to ensure completeness and accuracy of account activity. Contribute medical billing expertise to the design of training and knowledge transfer programs, materials, policies, and procedures to improve the efficiency and effectiveness of the RCM team. Perform other related duties as assigned. Required Skills/Abilities: Excellent communications skills; listening, speaking, understanding, and writing English while influencing patients, caregivers, payer representatives, and others, answering questions, and advancing reimbursement and collection efforts. Proven understanding of processes, systems, and techniques to ensure successful billing and collection working with all payer types. Proven ability to identify gaps and problems from a review of documentation, determine lasting solutions, make effective decisions, and take necessary corrective action. Strong organization skills with the ability to track and maintain clear, complete records of activities, cases, and related documentation. Proven knowledge and skill in the utilization of MS Office suite of software and pharmacy applications. Ability to complete job duties in a designated workspace outside the dedicated RCM location. Disciplined work ethic with ability to work remotely with little direct supervision and meet production and collection targets. Education and Experience: 2-5 years home infusion billing and/or collections experience required. High School Diploma and additional specialized training in intake, pharmacy/medical billing, and/or collections. Experience in an infusion suite setting is a plus. Previous remote work environment is a plus but not required. Detailed oriented with post-billing and post-payment investigative experience preferred. Physical Requirements: Sitting: Prolonged periods of sitting are typical, often for the majority of the workday. Keyboarding: Frequent use of a keyboard for typing and data entry. Reaching: Occasionally reaching for items such as files, documents, or office supplies. Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork Visual Acuity: Good vision for reading documents, computer screens, and other detailed work. Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews. Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law. Vital Care Infusion Services participates in E-Verify. This position is full-time.
    $32k-47k yearly est. 1d ago
  • District Manager

    Biote 4.4company rating

    Pittsburgh, PA jobs

    Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Pittsburgh territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Pittsburgh area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include: Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources. Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. Ability to read and understand medical and scientific studies. Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability. Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff. Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills. Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better. Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes. Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis. Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards. Prospecting for new leads and identifying quality sales prospects from active leads. Attending marketing and sales events for prospects and current customers. Working with customers for sales referrals with new prospects. Updating all relevant sales activities in the Company's CRM system. Closing sales accurately and effectively each month to meet or exceed targets. Responding to all emails received from the customer and Biote employees and related vendors in a timely manner. Performing other related duties as required or requested. As a District Manager, your background should include: Bachelor's degree Strong teamwork, communication (written and oral), client management, and interpersonal skills. Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech. Strong work ethic and time management skills Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills. Proficient in Microsoft Office suite and customer relationship management software. Ability to travel in order to do business, approximately 20% of the month. Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned. Valid driver's license issued by the state/province in which the individual resides and a good driving record is required. Home office capability is required with reliable high-speed internet access Company Perks: Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine Company Paid Life and AD&D Insurance 15 days of Paid Time Off and Company Holidays 401k with a 3% employer contribution Motus mileage program Other excellent health and wellness benefits in line with our business If you're interested in this awesome opportunity, please apply today!
    $107k-189k yearly est. Auto-Apply 30d ago
  • Sales Support Specialist (HYBRID)

    Inbody 3.7company rating

    Trooper, PA jobs

    New York InBody is a worldwide leader in the health metrics field, revolutionizing the industry with innovative technology and devices. InBody's products are trusted by top research facilities, fitness centers, hospitals, and health centers around the world because of their accuracy, reproducibility, and ease-of-use. We proudly produce advanced health technology designed to make understanding and improving health and wellness accessible to everyone. From class-leading body composition analyzers to user-friendly automated blood pressure monitors, our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well-being. About the Role InBody is seeking a Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a critical role in ensuring all sales are processed accurately, efficiently, and in compliance with company policies. This position works closely with the Sales, Logistics, and Accounting teams to manage the end-to-end sales documentation process. The ideal candidate is highly detail-oriented, organized, and comfortable working with multiple systems to support smooth sales operations. This role requires strong analytical and communication skills to identify discrepancies, verify order details, and uphold data integrity across CRM and ERP systems. It is crucial that the candidate thrives in our entrepreneurial company culture where change is constant, growth is immense and opportunities abound. This is a full-time, hybrid position at our office located in Trooper, PA reporting to the Finance Manager. Key Responsibilities Process sales on the backend using information from the CRM to create accurate sales agreements, quotes, and related documentation Review sales documents (Purchase Agreements, POs, quotes, sales tax exemption forms, etc.) for accuracy, completeness, and compliance with company policies Reproduce approved orders in the ERP system to generate Sales Orders for fulfillment and invoicing Identify and flag inconsistencies in sales items, prices, or discounts that do not align with sales policy guidelines Invoice delivered orders with correct payment terms, payment type, and supporting documentation Verify customer order information to ensure accuracy, including reviewing prior records to prevent duplicates or inconsistencies, and validating supporting documentation for compliance purposes Maintain organization, accuracy, and confidentiality when handling sensitive company and customer information, including sales documents and data Communicate with sales team regarding incomplete orders or issues to ensure timely and proper processing Process returns and other post sales-related orders in ERP according to company policy Support resolution of client inquiries related to orders, documentation, or billing Perform data entry tasks for sales figures, metrics, and other relevant information Perform other duties as assigned by the Finance Manager Assisting with shipping arrangements for Logistics for White Glove Services. Assisting with on/offboarding process for the HR department for MS account creation/deactivation Essential Qualifications 1-2 years of experience in sales operations, order processing, or administrative support (experience in CRM/ERP systems preferred) Exceptional attention to detail and accuracy when handling financial or transactional data Strong organizational and time management skills with the ability to prioritize multiple tasks and deadlines Excellent communication skills, both written and verbal, with the ability to interact effectively across departments Proficiency in Microsoft Office; experience with Zoho CRM and Dynamics 365 (ERP) a plus Type a minimum of 55+ WPM Ability to identify data discrepancies and resolve them proactively Comfortable working in a fast-paced, deadline-driven environment Self-motivated with a strong sense of accountability and ownership Bonus Qualifications Bachelor's degree in Business Administration, Operations Management, or a related field Hands-on experience with CRM and ERP systems, especially Zoho CRM and Microsoft Dynamics 365 Finance & Operations Familiarity with sales document workflows including quotes, purchase agreements, invoices, and sales tax documentation Working knowledge of sales policies, pricing structures, and approval processes Strong analytical mindset with the ability to identify and correct data inconsistencies Experience supporting a Sales Operations or Revenue Operations team preferred Ability to adapt quickly to process changes and new system updates Commitment to maintaining accuracy, efficiency, and professionalism in all aspects of work Benefits* Medical (PPO), Dental (PPO), Vision (PPO) & Life Insurance 401(k) plan with company match up to 3% Competitive PTO package 11 annual paid holidays Job-related training reimbursement Monthly internet reimbursement Gym membership reimbursement *Benefits begin after successful completion of the 90-day introductory period and/or other tenure requirements. The above-stated benefits may change without prior notice. Pay Range $22.00 - $27.00 per hour Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice. COMMITTED TO EQUAL OPPORTUNITY Biospace Inc dba InBody believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our equal employment opportunity policy statement, the EEO is the Law Poster and Supplement, and Pay Transparency Nondiscrimination Provision reaffirm this commitment. InBody is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our HR team at **************.
    $22-27 hourly Auto-Apply 11d ago
  • Early Childhood Education Assistant Teacher

    Greater Philadelphia Health Action 4.1company rating

    Philadelphia, PA jobs

    As our community evolves, so does the need for compassionate care. If your position was recently impacted, Greater Philadelphia Health Action, Inc., invites you to continue your mission of service with us. About Us Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual's ability to pay. Since 1970, GPHA has expanded to become one of the premier providers of primary and behavioral healthcare in the Greater Philadelphia area. GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and many positions have Flexible, Hybrid or REMOTE WORK Schedules. Job Position We are presently seeking Assistant Teachers at GPHA's Keystone Star IV Woodland Academy Child Development Center. The Assistant Teacher cares for children under the guidance and supervision of the Lead Teacher to meet their physical, emotional, social and cognitive needs. The Assistant Teacher assists the teacher in both planning and implementing a variety of learning and program activities to meet the needs of children. Requirements Assistant Teachers require a Child Development Associate (CDA) certificate and a High School Diploma (HSD) or General Education Development certificate (GED) with two (2) years' work experience related to care and development of children. An Associate Degree in Early Childhood Education is preferred. Applicants without a CDA must be willing to obtain one within 1 year of employment. Local Candidates only. Equal Opportunity Employer At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law
    $29k-39k yearly est. Auto-Apply 15d ago
  • Sr Business Consultant (Remote and Temporary)

    Maximus 4.3company rating

    Philadelphia, PA jobs

    Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes. - Position is remote and temporary through August 31, 2026 - Must be available to work the occasional weekend or holiday depending on business needs - Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST -You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3 Essential Duties and Responsibilities: - Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. - Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques. - Assist in establishing standards for information systems procedures. - Develop solutions to a variety of complex problems. - Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses. - Follow Information Management guiding principles, cost savings, and open system architecture objectives. Responsibilities: - Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes. - Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction. - Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies. - Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times. - Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders. - Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable. - Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives. This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed. Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3) - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 130,000.00
    $94k-122k yearly est. Easy Apply 9d ago
  • Technical Account Manager

    Cardinal Health 4.4company rating

    Harrisburg, PA jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 9d ago
  • Care for the Community as a Medical Case Manager

    Greater Philadelphia Health Action 4.1company rating

    Philadelphia, PA jobs

    We know that many in our healthcare community have been affected by recent workforce changes. At GPHA, we are dedicated to creating opportunities where your compassion and skills continue to make an impact. Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual's ability to pay. Since 1970, GPHA has expanded to become one of the premier providers of primary and behavioral healthcare in the Greater Philadelphia area. GPHA offers GREAT PAY, Performance BONUSES, Comprehensive Medical, Dental, Vision, Life, and LTD Insurance. We also offer 401k with a very lucrative company match, Employee Assistance and Self-Care, and Professional Activity, Educational, and Tuition Reimbursements, Paid Vacation, Paid Sick, Paid Personal Days, Paid Educational Days, Holiday Pay, Loan Forgiveness, and many positions have Flexible, Hybrid or REMOTE WORK Schedules. We are presently seeking full-time Medical Case Managers The positions will Enhance the delivery of ambulatory care by facilitating appropriate utilization of medical services and by providing counseling, case management, referral services and psychosocial assessment for patients and their support system. Must have Bachelor's Degree with at least two years' experience in ambulatory care in a similar position; Bilingual (fluent/proficient: in speaking, writing and speaking): Mandarin, Vietnamese, Cambodian, French, Creole or Spanish; HIV or/and OB caseload tracking experience; Outreach health services experience is a plus; Able to float throughout GPHA's sites/ network; Organized/proactive; Versatile as needed: ability to work independently or in a team; Communication skills: clear and precise both written and verbal; Experience in integrated Health Services and Clinical Case Review are pluses; Running support groups experience is a plus; and, Experience in assessing / determining patient's Social and health Determinate barrier (s). At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law. Join a network that values dedication, balance, and purpose. Visit us at ****************
    $53k-67k yearly est. Auto-Apply 2d ago
  • Medical Dosimetrist

    Intermountain Health 3.9company rating

    Harrisburg, PA jobs

    The Medical Dosimetrist is a member of the Radiation Oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. They have the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist. **Medical Dosimetrist - Radiation Oncology** **Location:** Greater Salt Lake City Area (South Market) **Organization:** Intermountain Health **Join Our Growing Radiation Oncology Team** Intermountain Health is expanding its Radiation Oncology services to two new locations in 2026, and we're seeking a **Medical Dosimetrist** to join our dynamic team on-site, hybrid or fully remote. This is an exciting opportunity to work with advanced technology, collaborate with experienced professionals, and help deliver cutting-edge cancer care. **Why You'll Love This Role** + **Innovative Practice:** Participate in advanced treatment techniques including frameless SRS with HyperArc, Lattice SFRT, tattoo-free SGRT setups, cooperative group clinical trials and extensive use of SBRT & hypofractionation. + **Collaborative Environment:** Work closely with 5 physicians, 4 physicists, and 3 dosimetrists across four sites in Park City, Provo, American Fork, and Saratoga Springs. + **Flexibility & Growth:** Choose an on-site, hybrid, or fully remote schedule while benefiting from well-established workflows that foster efficiency and the chance to help shape new clinical programs. + **Lifestyle & Location:** Enjoy Utah's incredible outdoor recreation with world-class skiing, hiking, and national parks **Technology & Programs** + **Treatment Platforms:** Varian TrueBeam systems with RapidArc at all sites + **Imaging & Simulation:** VisionRT SGRT, Philips Big Bore CT simulators (3 locations) + **Software:** Eclipse v18 TPS with GPU acceleration, Aria R&V, Full Radformation suite (ClearCheck, ClearCalc, RadMonteCarlo, EZFluence, AutoContour) **Your Role** As a Medical Dosimetrist, you will: + Design and calculate accurate radiation treatment plans for a variety of techniques including IMRT, VMAT, SBRT, and SRS. + Collaborate with physicians and physicists to optimize treatment plans for safety and efficacy. + Ensure compliance with departmental protocols and regulatory standards. + Support implementation of new technologies and treatment techniques. **Qualifications** **Minimum:** + Graduate of a JRCERT-accredited Medical Dosimetry program or equivalent. + Certified Medical Dosimetrist (CMD) or eligible for certification. **Preferred:** + Experience with Eclipse TPS and Aria R&V. + Familiarity with advanced techniques such as SRS and SBRT. **Physical Requirements** + Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. + Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. + Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) + May be expected to stand in a stationary position for an extended period of time. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Intermountain Health American Fork Hospital, Intermountain Health Park City Hospital, Intermountain Health Utah Valley Hospital **Work City:** Park City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $62.44 - $96.34 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $106k-178k yearly est. 5d ago
  • Oncology Data Specialist (ODS) Remote

    Health Information Alliance 4.1company rating

    Fort Washington, PA jobs

    Health Information Alliance (HIA) is seeking a Remote Oncology Data Specialist (ODS) PRN Join HIA's growing team of hard working, and dedicated people, who continually grow and improve our company, and services to our clients. Our team of professionals offer abstracting services to our clients with abstracting current cases, backlogs, and reports and many more lines of specialized services. This provides a solution to our clients through outsourcing. The Oncology Data Specialist (ODS) Performs data abstraction by capturing a complete patient history, diagnosis, staging and treatment information for all patients into the cancer registry. Must be currently working at ODS, and have 2 years experience with the following abstracting the following ODS registries; Breast, Colon, Lung, Prostate and Bladder. This is a Subcontractor Position (1099) Must be able to work a minimum of 20 Hours/Per Week on a consistent basis. 100% Remote position Reliable, high-speed internet connection is required Must be QUOPI, ACS, APBC Cert and Radiology Oncology Certified Responsibilities The Oncology Data Specialist (ODS) abstracts the following registries: Breast, Colon, Lung, Prostate, and Bladder. Deliver quality solutions to hospital partners across the country, approaching each hospital engagement as an opportunity to apply your expertise with precision. Reviews the medical records for each eligible patient by analyzing the patient history, physical exam, diagnostic tests, staging, medical and nursing care to complete the abstract in accordance with ACOS Cancer Program standards, and state requirements. Maintains abstracting productivity and quality rates of 98%, which is compatible with the organization and nationally established benchmark. Assists with timely monthly reporting to the State ODS, including any special studies and audits. Assists in the submission to Rapid Cancer Reporting System (RCRS). Monthly exports and submits all eligible cases for valid performance quality measures and adheres to RCRS terms and conditions. Reviews, monitors, and updates all the alerts and cases in RCRS to ensure compliance for each specific quality measure. Assist in the Annual NCDB submission.: Each year submits cases diagnosed on January 2003 or later meet the quality criteria for the annual Call for Data on initial submission. Assists in systematic methods of case finding. Enters and/or updates cases in the suspense database. Assists in maintaining a follow-up program for the life of all required abstracts by reviewing hospital documentation, and contacting physicians, state offices, and possibly patients for current follow-up information. Enters this data into a microcomputer for further analysis. Participates in ongoing studies for the American College of Surgeons and local studies. Demonstrates knowledge and skills to operate cancer registry software to perform the job. Identifies the needs of the patient population served and modifies and delivers care specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.) This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). Collaborate with the staff at all campuses to mutually develop opportunities for improvement and action plans. Actively participates in HMH Health Cancer Registries team member meetings. Attend educational conferences to maintain their certification. Adheres to the standards identified in the Medical Center's Organizational Competencies. Qualifications Qualifications Must be currently active working as Oncology Data Specialist (ODS) Must be QUOPI, ACS, APBC Cert and Radiology Oncology Certified Must know Oncology and Epic Successful completion at minimum an Associate's degree or equivalent (60 college level credits including 2 semesters of Anatomy & Physiology) effective 1/1/2010 OR Certificate in Cancer Registry Management or Cancer Information Management form a NCRA-accredited program Minimum of 1 year in a related field; cancer, nursing, medical records, or health science. Education, Knowledge, Skills and Abilities Required Direct data abstraction experience in the Cancer Registry. Exposure to patient medical record systems (EMRs) and clinical databases. Proficiency with Epic, Oncology & MS Office (Microsoft Excel) A college degree from An accredited nursing program CAHIIM accredited program, Or Other accredited healthcare program Healthcare credential associated with their program of study Other healthcare information related abstraction and coding credentials desirable, Licenses and Certifications Required: Oncology Data Specialist (ODS) Certification Preferred Skills: Use of the tools and techniques of continuous quality improvement and computer skills for data display. Attention to detail and follow-up necessary. Strong interpersonal skills, and the ability to communicate effectively with patients, families, hospital staff, physicians and community resources required. Must be able to work independently. General Requirements: The ideal candidate must possess the following characteristics: Commitment and reliability; be able to dedicate consistent time to HIA Superb communication and responsiveness Computer literacy Must be comfortable with, but not limited to: Excel, web-browsers, email, electronic health records (non-specific) Must be familiar with various technologies such as, but not limited to: Epic, Oncology, security (e.g., Citrix), data collection/abstraction, encoders, web-based applications Self-maintenance of skillset Maintaining credentials Staying current with abstraction/coding rules, manuals, and guidelines Prior experience in position applying for Must have a minimum of 2 years of current experience in ODS Motivation; remote work can be team-based, but requires the ability to work independently Strong interpersonal skills and tactfulness to be able to effectively communicate with team members and client contacts May require Background and Drug Screening This position is for a Subcontractor (1099), who is willing to work 20 hours per week on a regular basis. This is a Remote - PRN Position (Subcontractor 1099) The specific statements shown in this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job
    $41k-73k yearly est. 14d ago
  • Lactation Educator

    Health Federation of Philadelphia 4.1company rating

    Philadelphia, PA jobs

    Equal Opportunity Employer The mission of the Health Federation of Philadelphia is to promote community health by advancing access to high-quality, integrated, comprehensive health and human services. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia's employment practices, including recruiting, hiring, training, and promotion. PHILADELPHIA DIVISION OF REPRODUCTIVE, ADOLESCENT and CHILD HEALTH The mission of the Division of Reproductive, Adolescent and Child Health (ReACH) is to improve health across the reproductive and life course. We recognize that the health and well-being of women, birthing people, teens, and children are essential to building a resilient and thriving community. Through cross-sector partnerships, targeted programs, and data-informed policies, we aim to reduce health disparities and strengthen systems of care that support individuals from childhood through adolescence into adulthood, pregnancy, parenting, and beyond. JOB SUMMARY Providing human milk to infants has multiple benefits for the family and the child, including, but not limited to, direct preventative health benefits for the mother and baby, improved bonding, and food security. In order to encourage and support qualified lactation support in and around the Philadelphia area, the ReACH Division of the Philadelphia Department of Public Health seeks an experienced lactation consultant to develop and provide training for others on best breast/chestfeeding practices. The position calls for someone with significant clinical experience, a passion to promote breastfeeding, and experience teaching clinical and policy issues related to lactation to a diverse audience. JOB SPECIFICATIONS Responsibilities/Duties Develop and teach the Interdisciplinary Breastfeeding Management Course for the US Create/modify multimedia curriculum to be used in virtual format following grant requirements Tailor course to be relevant to a variety of participants including professional health care workers, such as physicians and nurses; breastfeeding counselors with various credentials; lay people and peer counselors; and staff in professional schools and community agencies. Assist with participant recruitment Report and track course attendance as per grant requirements Create continuing education certificates Maintain continuing education credentialing with Pennsylvania Nurses Association (PSNA) and the International Board of Lactation Consultant Examiners (IBLCE) Process registration and enrollment Respond to class participant emails on an ongoing basis Qualifications Education IBCLC required Graduate degree in health care/social services or related field Skills/Experience Experience teaching about human lactation required The ideal candidate will have clinical experience educating on breast/chestfeeding in a variety of settings, such as hospitals, clinics, birth centers, homes and/or private practice. Minimum of 5 years' experience working in lactation Familiarity with Philadelphia's health and social service landscape preferable Ability to operate independently, to collaborate as part of a team, and to receive direction Strong communication skills, both written and verbal. Ability to communicate effectively with students, clients, families, colleagues and other professional partners Strong public speaking and teaching skills required Excellent organizational skills and ability to maintain documentation and other administrative systems for the course, including collecting and maintain data, as needed Ability to attend or run meetings both in-person and virtually Familiarity with using virtual platforms such as Teams or Zoom Basic skill with Microsoft PowerPoint, Word AND Excel and typically used computer programs Work Environment: Candidate must have space and technology necessary to teach fully virtual lactation course. Position Type and Work Schedule: Part time position of 20 hours per month, with fixed hours for virtual course twice monthly/four two-hour class sessions. Travel: Not required Physical Demands: NA Salary: $40/hour DISCLAIMER The Health Federation reserves the right to modify, interpret, or apply this in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
    $40 hourly 14d ago
  • Home Care Coordinator

    America's Home Health-Pittsburgh 4.2company rating

    Indiana, PA jobs

    Job Description America's Home Health Services is seeking a motivated and organized Home Care Coordinator to join our growing team. This is a remote position supporting daily operations and ensuring high-quality service for our patients and caregivers. Key Responsibilities Answer and manage all incoming phone calls in a professional and timely manner Assist the team in meeting weekly and monthly performance goals Accurately enter and maintain new patient information in internal systems Verify employee visits for payroll processing on a weekly basis Create, manage, and adjust caregiver and patient schedules Effectively multitask in a fast-paced, deadline-driven environment Collaborate closely with the recruitment team to support office staffing needs Participate in occasional travel as business needs require Qualifications Strong organizational and time-management skills Excellent communication and customer service abilities Ability to work independently in a remote environment Proficiency with scheduling systems and data entry (home health experience a plus) Detail-oriented with the ability to manage multiple priorities Benefits Health, dental, and vision insurance Retirement savings program 11 paid holidays Generous PTO package Monthly bonus incentives Apply today and start your career with America's Home Health Services, where we are committed to quality care and professional growth. America's Home Health Services is an Equal Opportunity Employer (EEO).
    $29k-40k yearly est. 2d ago
  • Project Coordinator, Continuing Education

    National Comprehensive Cancer Network 3.9company rating

    Plymouth Meeting, PA jobs

    Make a Difference! Join an organization dedicated to defining and advancing high-quality and accessible cancer care globally so all people can live better lives. The Project Coordinator, Continuing Education main responsibility: project management of CE activities from the initial planning phase through program completion. This position requires occasional overnight travel. MAJOR RESPONSIBILITIES: Coordinate speaker scheduling for educational programs Acquire necessary information from speakers for development of program materials and accreditation compliance Communicate program requirements and manage speaker expectations during planning process to properly prepare speaker for live event, webinar, or online program Facilitate slide presentation review process with other NCCN departments Manage and coordinate appropriate project timelines with other NCCN departments and external vendors Schedule, manage, and host live webinars Develop and copyedit materials related to live educational programs and webinars Maintain status reports for assigned live programs and webinars Function as speaker liaison and assist audio-visual coordinator and PowerPoint operator at live programs Assist with video production/editing of live events and repurposing of materials Schedule and facilitate planning and kickoff meetings for CE projects Perform other related duties as assigned Requirements EDUCATION/RELATED EXPERIENCE: Bachelor's degree, preferably in project management, education, or communication or equivalent work experience Experience in project management or medical copyediting management within a medical communications organization, non-profit health care organization, or post-secondary academic setting preferred Knowledge of ACCME and OIG/PhRMA guidelines a plus SKILLS AND ABILITIES: Impeccable organization skills and attention to detail Ability to work under pressure, manage multiple tasks simultaneously, and meet deadlines with shifting priorities Ability to handle confidential information in a discreet, professional manner Excellent verbal and written communication skills and ability to interact effectively with internal and external staff, physicians, and other health care providers Ability to adhere to established procedures and processes to ensure consistent quality and compliance Flexibility and adaptability in accommodating last-minute changes and requests Strong analytical, research, and writing skills Exceptional problem-solving skills Outstanding customer service and follow-up Strategic thinker High level of professionalism and accountability Technology savvy with proficiency in all MS Office products, especially PowerPoint Zoom, Adobe Acrobat Pro, and EthosCE experience a plus WORK ENVIRONMENT & PHYSICAL REQUIREMENTS: This position operates in a professional office environment and is largely sedentary. This role routinely requires the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines When applying for this role, please include a cover letter along with your resume to describe your interest in this opportunity and how you demonstrate the skills as outlined in the above job description. This position represents a unique opportunity to build a career with a premier organization. We offer a competitive salary and excellent benefits. EOE. No calls please. This position is located in Plymouth Meeting, PA with the ability to work remotely up to 2 days per week.
    $49k-61k yearly est. 60d+ ago
  • Licensed Crisis Counselor - Fully Remote in Bethlehem, PA

    Protocall Services 3.9company rating

    Bethlehem, PA jobs

    Education (one of the following required): MSW, PsyD, or PhD in a behavioral health field, OR M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program Licensure (must reside in PA and hold one of the following): PSW LPC LCSW LP Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Pennsylvania residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need. Qualifications About the Role As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience. Primary Responsibilities Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance. Build rapport, actively listen, and foster client engagement. Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues. Provide resources, coping strategies, referrals, and safety planning. Intervene appropriately in emergent situations. Maintain accurate, timely, and clinically sound documentation. Multitask effectively while navigating multiple software systems. Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection. What You Can Expect Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment. Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required. Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
    $48k-65k yearly est. 14d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Pittsburgh, PA jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $111k-201k yearly est. Easy Apply 2d ago
  • Associate Project Manager

    Leidos 4.7company rating

    Pittsburgh, PA jobs

    Leidos Engineering has an opportunity for an **Associate Project Manager (APM)** who will work alongside project managers, lead engineers and account managers supporting substation engineering projects for various electric utility clients throughout the Northern United States. The APM will be part of an established team within our Power Delivery Solutions (PDS) division. PDS provides consulting services to public-owned and investor-owned electric utilities for comprehensive engineering design of electrical transmission, substation, and distribution projects nationwide. This role is a hybrid position, with 2-3 days/per week spent working out of our office, collaborating with internal engineering and project management teams. The remainder of the week will have remote working capabilities. **Primary Responsibilities** + Assist project managers to manage various sized substation design projects for electric utilities + Accept responsibility for overall project performance and reporting + Ensure project costs, schedule and scope are managed within approved limits, including the development of recovery plans when needed + Communicate with clients, internal project teams, multiple engineering disciplines, functional leaders, subcontractors, and support personnel + Create and maintain resource loaded schedules + Coordinate with Engineering Leads to track and execute client deliverables + Assist with the preparation of bid documents, cost estimates and responses to Requests for Proposal + Complete monthly client invoices and accruals and track account receivables within prescribed time frames **Qualifications** + Bachelor's degree in Engineering, Business, Finance or a closely related discipline is required + Candidates with 1+ year of experience in engineering design or project management strongly preferred + Must be capable of organizing, directing, and tracking technical efforts on assigned tasks + Must be capable of tracking cost and schedule status of assigned tasks + Ability to take direction from and discuss decisions with the direct supervisor + Ability to work effectively in a team environment + Experience with MS Office Software (Word, PowerPoint, Excel) + Strong written and verbal communication skills + Must be able to interact with customer representatives in an effective manner + Periodic travel (less than 2%); Candidates should possess a valid US driver's license + Hybrid office attendance (2-3 days in office, remaining days work from home) in one of the following offices is highly preferred: Walled Lake, MI; Pittsburgh, PA **Preferred Qualifications:** + Familiarity with the electric power industry and knowledge of business issues associated with power delivery services + Ideal Candidates will have a desire to obtain PMP Certification + Experience with project management software (e.g., MS Project, P6) _Please Note that employer sponsorship is not available for this position for candidates who currently do, or will in the future, require sponsorship to legally work in the United States._ At Leidos, We pride ourselves on being a trusted and technology-focused solutions provider. Delivery Services Team is the go-to for utilities and mobile operators who need reliable power and telecommunication expertise. We've worked with over 50 investor-owned utilities, over 160 municipals/cooperatives, and we're continuing to expand our reach. Plus, we've got an amazing group of industry-leading construction partners who help us deliver meaningful Energy Delivery Solutions. Our recognition as an industry leader has been confirmed time and time again. Engineering News-Record (ENR) has ranked Leidos among the Top 10 T&D Firms and Top 10 Power Firms. PDSPM PowerDelivery If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. **Original Posting:** January 23, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. **Pay Range:** Pay Range $50,700.00 - $91,650.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. **About Leidos** Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ************** . **Pay and Benefits** Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at **************/careers/pay-benefits . **Securing Your Data** Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ***************************** . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission (******************************* . **Commitment to Non-Discrimination** All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. REQNUMBER: R-00174358-OTHLOC-PL-2D2165 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
    $50.7k-91.7k yearly Easy Apply 2d ago
  • Remote Work From Home Data Entry

    Work Out World 3.8company rating

    Philadelphia, PA jobs

    Full Job Description Remote Data Entry and Typist Employee Required We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center. WORK OUT WORLD hires people who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization. Whats a typical day as a Customer Experience Associate? Youll be FOR WORK OUT WORLD : Receiving challenging calls transferred from agents. Assisting and troubleshooting customer concerns Verifying data and information using a verification process Addressing customers questions while displaying exceptional customer service skills Documenting both customer concerns and solutions Meeting or exceeding all managed metrics Keeping your community safe and making a difference This job might be an outstanding fit if you: Are an ambitious customer focused individual Have the ability to handle stressful customer interactions Have one year of Call Center, Sales, or leadership experience Have strong computer skills with dual monitor experience preferred Display excellent verbal and written communication skills plus problem-solving skills Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs Are be able to work from home with internet in a quiet area Have your computer connected to the internet via an Ethernet cable (not Wi-Fi) Equal Opportunity Employer It is and will continue to be the policy of WORK OUT WORLD to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.
    $20k-29k yearly est. 60d+ ago
  • Medical Education Program Academic Manager

    UPMC 4.3company rating

    Pittsburgh, PA jobs

    University of Pittsburgh Physicians is hiring a Full-Time Medical Education Program Academic Manager to help support the Internal Medicine Residency, Department of General Internal Medicine. Hours: Monday-Friday, 8:30 am - 4:30 pm. No evenings or weekends. Location: UPMC Presbyterian Hospital, typically one day WFH per week. Department Details: Working in a Graduate Medical Education department offers a unique opportunity for personal and professional growth in a collaborative working environment working closely with physician teaching faculty, residents/fellows and other departments. Graduate Medical Education career path can lead to career growth and leadership roles within various academic settings. Flexible and remote work options available dependent on academic calendar. Responsibilities: + Utilize Residency Management system (MedHub) to complete various tasks. Tasks may include entering rotation schedules, documenting PTO, LOAs, etc. in lieu of Kronos, monitoring work hour submissions by residents/fellows, uploading required program documentation and policies, maintaining trainee specific credentialing documentation, etc. + Prepare and maintain documentation related to program accreditation requirements (e.g., ACGME, ASHP, CODA or CPME) as well as specialty board requirements. Monitor completion of annual update submissions (e.g., WebADS Annual Update, ACGME milestones, ACGME Resident/Fellow and Faculty Surveys, AMA FREIDA). + Coordinate and maintain documentation pertaining to the UPMC Medical Education Annual Program Oversight Review (APOR) and anticipated required documents that will be requested during accrediting body Site Visits. + Monitor the management of trainee, rotation, faculty, and program evaluations. o Ensure trainees receive documented evaluations at the end of each rotation. If rotations are longer than three (3) month periods, a trainee must have documented evaluations at a minimum of every ninety (90) days. + Coordinate Program Evaluation Committee (PEC) and Clinical Competency Committee (CCC) meetings including scheduling, preparing agenda, meeting materials, program/trainee evaluation analytics, and meeting minutes. + Develop and maintain program recruitment resources such as brochures, PowerPoint presentations, websites, and other social media outlets as necessary. Maintain skills and knowledge needed to remain competitive and support recruitment efforts in a primarily virtual landscape. + Construct productive working relationships and act as a liaison between trainees, program directors, hospital administration, UPMC ME central team, additional internal departments, staff, and other hospitals, as necessary. + Regularly attend UPMC ME sponsored meetings and retain knowledge of information presented for updates to process change and adjustments in work requirements. + Manage the planning and execution of live/virtual meetings, conference, lectures, and other events including recruitment, orientation, and program celebrations. Organize, prepare, and distribute materials as needed. + Provide UPMC ME with information on incoming trainees required in the credentialing process, for issuance of a new hire contract and paperwork (including but not limited to items such as licensing, visas, and clearances). Communicate with incoming residents/fellows to ensure timely submission of documentation for hire. Complete all program specific tasks associated with hire (e.g., computer access requests, parking applications, office/phone assignments) and partner with program leadership to provide program specific new hire orientation. + Submit confirmation of trainee termination (including program completion) to UPMC ME including processing requests for completion certificates, collection of UPMC property (e.g., identification badges, laptops, pagers). + Process expense submissions for the trainees and department and track utilization of program specific funds. Submit documentation for supplemental pay processing as necessary for Clinical Skills Enhancement (CSE) Activities. + Serve as supervisor for UPMC compliance oversight for trainee employment including but not limited to mandatory module complete, employee health reporting requirements, expense approvals, etc. + This position involves high level administration in Department of Medicine academic affairs. + Responsible for management of General Internal Medicine residency and fellowship training programs. + Ensures and oversees GIM Training programs maintaining compliance with residency and fellowship program accreditation policies and annual training requirements and that are consistent and compatible with those adopted by the University of Pittsburgh Medical Center, University of Pittsburgh Medical Center Medical Education Program, University of Pittsburgh Physicians, UPMC Hospital and other accreditation organizations. + Responsible for all aspects of the residency and fellowship applicant interview process with file management via the Electronic Residency Application Service, including process improvement. + Oversight and audit appropriate data systems for residency and fellowship program assessment, accreditation, and reporting, including trainee entry in the Accreditation Council for Graduate Medical Educations OP Log (procedure reporting), online evaluation system, resident work hour entry into the UPMC Graduate Medical Education ROCS system, and others. Facilitate submission of all documents for and monitors maintenance of appropriate licensure, visas and certification of residents/fellows. + Maintain budgets and tracking related to trainee stipends and expenditures. + Serve as liaison with program directors, trainees, and GME leadership. + High School or equivalent and 4 years of Medical Education experience + OR a Bachelor's Degree and 2 years of experience in Medical Education required Licensure, Certifications, and Clearances: + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
    $45k-63k yearly est. 13d ago
  • Trauma Registrar - (100% Remote)

    Health Information Alliance 4.1company rating

    Fort Washington, PA jobs

    Health Information Alliance (HIA) is looking for Trauma Registrars (PRN) Requirements: 100% Remote Work Reliable, high-speed internet connection is required Must be able to work 15-20 hours a week or more on a consistent basis National Positions available in all 50 States with immediate needs. Role and Responsibilities: Health Information Alliance, Inc. is looking for experienced trauma registrars committed to abstracting high quality, standardized trauma data to join our growing trauma registry division. The successful candidate will be responsible for the trauma registry and ensuring the accuracy (high-quality) trauma data, and completeness of patient data. Excellent opportunity for medical professional with a flexible schedule. Client will only consider applicants with current 5+ years of Trauma Registrar Experience. This is a Subcontractor (1099) PRN Position Job Summary: Abstracts physiological and anatomical data on trauma patients for inclusion into a trauma data collection system Performs identification, prioritization and injury coding of trauma patients for inclusion into a trauma data collection system Performs duties to support the abstraction of quality trauma data for use locally, statewide and nationally Performs other trauma registry duties as may be required per the contract Major Duties and Responsibilities: Maintains confidentiality and security of patient data at all times Abstracts data from the medical record according to the requirements of the hospital, state and national trauma registry data definitions including demographic characteristics, prehospital information, initial hospital treatment, operating room usage, outcome and final disposition. Participates in periodic quality reviews Interacts in a positive manner with client(s) Remotely accesses electronic health records and trauma data collection systems Competencies and Skills: Must have completed coursework in physiology, anatomy and medical terminology Must have the ability to code in ICD-10-CM specific to injuries and mechanism of injuries Must have the ability to code in ICD-10-PCS Must have the ability to assign severity of injury utilizing the AAAM Abbreviated Injury Scale Must be able to analyze and process detail-oriented information Must be able to read and understand data definitions using a standard data dictionary Must be self-motivated and able to work independently Must be very comfortable working with technology and personal computer Education and Experience: Minimum 5 years (Current) of trauma registry experience required Must have experience with electronic health records Must have experience with NTDS trauma data definitions Must have CSTR or CAISS Must have experience with one or more trauma data collection systems (e.g. TQIP, DI COLLECTOR, TraumaOne, Trauma Base, TSE, etc.) RHIA, RHIT, RN, LPN Preferred Experience abstracting trauma data for pediatric and/or ABA burn patients is desired General Requirements: The ideal candidate must possess the following characteristics: Commitment and reliability; be able to dedicate consistent time to HIA Superb communication and responsiveness Computer literacy Must be comfortable with, but not limited to: Excel, web-browsers, email, electronic health records (non-specific) Must be familiar with various technologies such as, but not limited to: security (e.g., Citrix), data collection/abstraction, encoders, web-based applications Self-maintenance of skillset Maintaining credentials Staying current with abstraction/coding rules, manuals, and guidelines Prior 5+ years experience in position applying for Motivation; remote work can be team-based, but requires the ability to work independently Strong interpersonal skills and tactfulness to be able to effectively communicate with team members and client contacts May require Covid Vaccination May require Background and Drug Screening The specific statements shown in this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job
    $29k-41k yearly est. 14d ago
  • Sr Business Consultant (Remote and Temporary)

    Maximus 4.3company rating

    Pittsburgh, PA jobs

    Description & Requirements Maximus is looking to fill a Sr Business Analyst position. The Sr Business Consultant position supports CDC initiatives by conducting data-driven evaluations of management and organizational structures to improve operational efficiency, customer experience (CX), and overall service quality. Assists in mapping and optimizing the customer journey using quantitative and qualitative insights to identify pain points and opportunities for improvement. Collects, verifies, and analyzes performance and survey data to uncover trends, measure customer satisfaction, and recommend actionable improvements that enhance service delivery and streamline processes. - Position is remote and temporary through August 31, 2026 - Must be available to work the occasional weekend or holiday depending on business needs - Will work an 8-hour day between Monday - Friday 8:00 AM - 8:00 PM EST -You will need to provide your own computer equipment during training. Maximus will provide computer equipment once training is completed. Please Note: This position requires a personal computer or laptop during training period(Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3 Essential Duties and Responsibilities: - Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. - Assist in the application of activity and data modeling, transaction flow analysis, internal control and risk analysis, modern business methods, and performance measurement techniques. - Assist in establishing standards for information systems procedures. - Develop solutions to a variety of complex problems. - Develop and apply organization-wide information models for use in designing and building integrated shared software and database management systems and data warehouses. - Follow Information Management guiding principles, cost savings, and open system architecture objectives. Responsibilities: - Data Analysis & Insights: Collects and validates operational, performance, and customer satisfaction survey data; performs trend analysis and develops metrics to measure efficiency and CX outcomes. - Customer Journey & CX Optimization: Maps end-to-end customer interactions; identifies friction points and designs solutions to improve engagement and satisfaction. - Survey Analysis: Analyzes customer feedback and survey results to identify drivers of satisfaction and areas for improvement; translates insights into actionable strategies. - Process Improvement: Applies data-driven methodologies (e.g., Lean, Six Sigma principles) to redesign workflows, reduce bottlenecks, and improve turnaround times. - Reporting & Visualization: Develops dashboards, models, and reports to communicate findings; prepares presentations for leadership and stakeholders. - Facilitation & Collaboration: Leads working groups and stakeholder sessions to align on improvement strategies; ensures recommendations are actionable and measurable. - Continuous Improvement: Monitors implemented changes for impact; iterates based on performance data, survey feedback, and evolving CDC objectives. This position requires the use of your own personal computer or laptop during the training period (tablets, iPads, and Chromebooks are not permitted). Once training is complete, the program will provide the required equipment. Maximus will provide computer equipment once training is completed. Home Office Requirements: - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to ****************** - Minimum 5mpbs upload speed - Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router - Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3) - Private and secure work area and adequate power source - Must currently and permanently reside in the Continental US Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 130,000.00
    $92k-119k yearly est. Easy Apply 9d ago

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