Customer Retention Representative
Cox Enterprises job in Phoenix, AZ
Your Career at Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Job Description
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Customer Retention Representative is part of a supportive, service-oriented team that:
• Responds to call center customer retention calls for all Cox residential services and product lines.
• Identifies and resolves customer issues.
• Exercises creative negotiation skills to motivate customers to continue using Cox services.
• Offers additional or upgraded services, while providing a quality customer experience.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company.
Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career.
Primary Responsibilities and Essential Functions
• Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule.
• Educate customers on active product features, service offerings, billing, charges, and product value.
• Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively.
• Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers.
• Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs.
• Responsible for utilizing multiple customer databases to access, change or input account information for customers.
• Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions.
• Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines.
• Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database.
• Other duties as assigned.
Qualifications
Minimum
• HS diploma, GED, or relevant work experience.
• Effective communication skills.
• Excellent computer skills.
• Demonstrated ability to multi-task.
• Excellent interpersonal skills to work effectively with teams throughout organization.
• Excellent ability to pursuade others through indirect influence.
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
• Demonstrated ability to establish collaborative customer relationships in a fast-paced environment.
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
• Eligibility to work in the United States.
Preferred
• Experience in telecommunications industry.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY AT: ************************************************** (JOB CODE 142435)
Retail Sales Associate
Cox Enterprises job in Scottsdale, AZ
Company Cox Communications, Inc. Job Family Group Sales Job Profile Solutions Specialist Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Hourly pay rate is $14.90 - $22.31/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00.
Job Description
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning $50,146 per year? Well, we can help make that happen.
Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox's game-changing technology, products,
and services.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You'll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You'll Do
* Explain and demonstrate product capabilities as well as offer suggestions based on customer's wants and needs
* Meet or exceed targets regarding customer experience, sales, and retention.
* Assist with the opening/closing of one of our store retail environments.
* Properly handle cash
* Engage in workshops, special events, and product demos
* Support your fellow sales agents when needed
* Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
* May be required to work in other locations in the same geographical area.
What's In It For You?
Excellent question, and we have some good answers that we hope you like.
* As part of a customer loyalty-driven team, there is a variable targeted total compensation of $50,146 ($24.11/hr), while high earners (the top 10%) reach an average annual compensation of just over $65,750 ($31.13/hr). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $16.73/hr plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
* We want you to feel cared for and respected (like you do with our customers), and that starts with Cox's highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
* Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
* Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
Qualifications:
Minimum:
* HS diploma/GED or up to 2 years of relevant work experience
* Ability to meet established sales, retention, and customer experience targets
* Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
* Ability to build relationships and adapt to a diverse customer base
* Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
* Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
* Computer literacy with an aptitude for learning communication products, services, and accessories
* Willingness to work a flexible schedule which includes weekends, evenings, and holidays
* Ability to lift 25-50 pounds to help manage stock room inventory
Preferred:
* Some college experience with a focus in sales, business and/or management
* One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc. )
* Experience selling Wireless/Mobile products
* Fluency in Spanish, both written and spoken
Come join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyTechnical Support Representative
Cox Enterprises job in Phoenix, AZ
Your Career at Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Job Description
As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Technical Support Representative is part of a supportive, service-oriented team that:
• Promotes quality customer experience, honest and committed customer care in a call center environment.
• Engages in real-time troubleshooting with customers to resolve technical issues in a call center environment.
• Educates residential Cox customers about the installation and use of products in a call center environment.
• Captures opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience in a call center environment.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company. Unleash your potential with Cox Communications as a Technical Support Representative, where you'll be enhancing the lives of our customers and your career.
Primary Responsibilities and Essential Functions
• Work in call center environment answering inbound customer calls concerning inquiries about one or more Cox products.
• Discover the root cause of customer problems and identify the action required to resolve, whenever possible, using company databases, customer information, and collaboration with other departments.
• Engage in real-time troubleshooting while the customer is on the phone and schedule a service appointment in the system if the problem cannot be resolved.
• Provide total customer service by answering basic questions about programming over the phone and partnering customers with Sales for complex questions.
• Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments.
• Provide customer support by asking questions and listening to customers in order to understand their needs, requests, or problems.
• Keep customer informed about progress by checking the status of work orders in customer record system.
• Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments.
• May have additional opportunities for candidates with fluent bilingual (English/Spanish) skills.
• Additional incentives may be available for fluent bilingual (English/Spanish) candidates.
• Other duties as assigned.
Qualifications
Minimum
• High school graduate or GED or equivalent work experience.
• 6 months work experience providing service directly to customers.
• 6 months experience using a computer in a work or non-work setting.
• Eligibility to work in the United States.
Preferred
• 6 or more months experience troubleshooting basic hardware, software, and/or connectivity issues.
• 6 or more months experience working in a position that requires meeting sales goals.
• Keen aptitude for helping customers and a customer experience focus.
• 1 to 2 years of work experience in a customer service role, not specific to just Call Center.
• Enthusiastic and personable, with the ability to adapt and thrive in constant change.
• Previous telecommunications experience.
• Strong computer skills and be able to navigate through multiple screens.
• Bilingual skills in English/Spanish (ability to read, write, and speak fluently) may lead to additional opportunities/incentives.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY AT: ************************************************** (JOB CODE 157321)
Inbound Sales Representative
Cox Enterprises job in Phoenix, AZ
Company Cox Communications, Inc. Job Family Group Sales Job Profile Inbound Sales Representative - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $16.58. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $15,348.00.
Job Description
What You'll Do
You'll make residential customers feel "at home" with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls.
This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer.
You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching.
What's In It for You?
You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a "selling machine" isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex.
You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the "flying solo" nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns.
Others look to you for leadership, guidance, and support when needed.
Qualifications:
Minimum:
* High school diploma, GED, or relevant work experience.
* Excellent computer skills.
* Effective communication skills and ability to multi-task.
* Excellent interpersonal skills and teamwork.
* Excellent ability to persuade others through direct/indirect influence.
* Ability to quickly establish customer relationships in a fast environment.
* Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
* Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
Preferred:
* Telecommunications industry experience.
* 1+ years in a sales quota environment.
* 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.).
Join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAccount Operations Specialist II
Cox Enterprises job in Tolleson, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Serves as account liaison coordinating and executing account SLA's. Serves as a primary point of contact for auction vendors / clients. Engages with clients to understand requirements, upsell CAI products and services, and ensure the work agreed upon is completed to client expectations. Offer solutions and ensure the sales proceed in a manner that is mutually beneficial, for the client and for Cox. Coordinates with auction personnel and other stakeholders across all aspects of customer engagement.
* Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders.
* Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders
* Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services.
* Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses.
* Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc.
* Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs.
* Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally.
* May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism.
* Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines.
* Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands.
* Proficiency with computer software including Microsoft Office applications including Outlook, Excel, and other internal business platforms
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform any other duties assigned REQUIRED EXPERIENCE & SPECIALIZED KNOWLEDGE AND
REQUIRED EXPERIENCE & SPECIALIZED KNOWLEDGE AND SKILLS
* 2 - 3+ years' experience, with minimum of 2 years in automotive industry
* High School Diploma or equivalent required
* Prior experience vehicle reconditioning and or general auto body knowledge required
* Self-starter with ability to work with minimal supervision
* Ability to handle multiple tasks simultaneously
* Team-based interpersonal skills
* Excellent verbal and written skills
* Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
* Valid Driver's License and safe driving record is required
* Ability to operate vehicles with standard and automatic transmission is preferred
CHOOSE UP TO 3 CORE COMPETENCIES CRITICAL TO SUCCESS IN THIS ROLE (REFER TO DEFINITIONS BELOW)
DRIVE FOR RESULTS FOCUS ON CUSTOMERS BUILD RELATIONSHIPS
ORGANIZATIONAL POSITION:
Does this position have direct reports? ☒ NO ☐ YES If Yes, estimated # 4+
Reports to: ☒ Supervisor ☐ Manager ☐ Director/AVP level ☐ VP or above
WORK ENVIRONMENT
Work Environment: ☐Typical office environment ☒Subject to outside environmental conditions
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyTitle Specialist I (Manhiem)
Cox Enterprises job in Tolleson, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Essential Duties and Responsibilities:
* Process incoming mail.
* Counter stamp titles with the appropriate client information.
* Prepare titles and associated documents for scanning.
* Scan titles.
* Verify title state and VIN.
* Associate titles to barcoded folders.
* File folders.
* Retrieve folders.
* Cleaning equipment (i.e. scanners)
* Organize workspace at end of shift
* Will be required to perform other duties as requested, directed, or assigned.
Qualifications:
Minimum:
* High School Diploma/GED.
* Generally, less than 2 years of experience.
* Must have strong organizational skills and be very detail-oriented.
* Ability to type and use 10-key preferred
* Effective communication skills and strong customer service attitude is required.
Physical Demands:
* Sitting and standing for extended periods of time.
* Bending and light lifting 25 lbs or less required.
*
Work Environment:
* Office environment
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyMobile Diesel Mechanic II
Cox Enterprises job in Glendale, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Mobile Diesel Tech II Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time
Work Shift
Day
Compensation
Hourly base pay rate is $26.06 - $39.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
* If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS2 to ************ *
Veterans encouraged to apply
Fleet Services - A Cox Automotive Company keeps your fleet moving!
Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.
Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
Fleet Services By Cox Automotive is currently hiring a Mobile Diesel Technician Level II.
The Mobile Diesel Technician Level II will be responsible for performing licensed DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The Mobile Diesel Technician II can perform more advanced diagnostics and repairs under the supervision of a Sr Mobile Diesel Technician or higher. The Diesel Technician II continues to learn additional advanced mechanical skills and diagnostic techniques. A successful Diesel Technician II complies with all company policies and achieves high level performance metrics.
DUTIES:
* Perform scheduled preventative maintenance ("PM"), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment.
* Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
* Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
* Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
* Road test vehicles to diagnose malfunctions and to ensure that they are working properly.
* Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
* Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
* Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
* Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
* Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
* Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks.
* Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders ("RO") using company-issued iOS device and our proprietary TRAIT application.
* Accurately complete DOT forms and all other forms of documentation in a timely fashion.
* Work with a high degree of independence and manage own daily schedule.
* Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
* Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
* Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
* Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
* Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.
REQUIREMENTS:
* High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field.
* Possess and supply a set of hand tools necessary to perform required job duties.
* HM 183 Cargo Tank Training/Experience preferred but not required
* Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months.
* This position follows regulations issued by the Department of Transportation's (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
* A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
* Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
* Safe drivers needed; valid driver's license required. Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File.
REQUIRED CERTIFICATIONS OR OBTAINED WITHIN 18 MONTHS
* ASE T8 (PMI) certification
PREFERRED CERIFICATIONS
* ASE T3 (Drivetrain) certification
* ASE T4 (Brakes) certification
* ASE T5 (Suspension) certification
* ASE T6 (Electrical and Electronic Systems)
* ASE T7 (HVAC) certification
* ASE 608/609 certification*
SKILLS & ABILITIES
* Understand the implications of new information for both current and future problem-solving and decision-making.
* Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work
* Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
* Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.
* Ability to determine the type of tools and equipment needed.
* Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
* Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Why Fleet Services By Cox Automotive?
* Safe driving & Tech efficiency bonuses
* Safety Boots & Safety Glasses reimbursement
* Extreme weather gear (Cold & Hot)
* Uniforms provided with laundry service where available
* Take the service truck home daily (stop paying for gas!)
* Tablet & company cellphone provided
* Technical training provided to advance your career
* Dedicated career path - 'Over 50% of our front-line managers are promoted from within'.
Benefits:
* Health, dental, vision insurance starts DAY ONE of employment.
* 401(k) matching starts after 90 days, 100%-match up to 6% contribution and an additional 2% discretionary contribution by the company.
* Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
* Tuition Assistance/Reimbursement
* Adoption/Surrogacy assistance
* Pet Insurance
* Multiple ERG, diversity groups, and company paid volunteer hours.
* Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.
Benefits
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyAssociate News Director, The Arizona Republic
Phoenix, AZ job
The Arizona Republic/azcentral.com, Arizona's largest news organization and part of the USA TODAY NETWORK, seeks a strategic, digitally fluent journalist to lead our news team in a highly competitive market for urgent, informative and exclusive news. The Associate News Director will drive digital-first news gathering, champion multimedia storytelling, and ensure our journalism reflects and serves Arizona's diverse communities.
Responsibilities:
Lead a Digital-First Newsroom: Direct breaking news and criminal justice coverage with a focus on speed, accuracy, and digital impact. Assign and edit coverage for all platforms, prioritizing mobile, web, and social distribution.
Champion Video Storytelling: Collaborate with visual editors, reporters, and producers to create compelling video content for social platforms (TikTok, Instagram Reels, YouTube) and azcentral.com.
Urgent Sourcing Across Channels: Develop and execute strategies for real-time sourcing and verification using social media, public agencies, and community sources. Monitor social platforms for breaking news, trending topics, and user-generated content; verify and incorporate multimedia from public and official sources.
Audience Engagement: Use analytics and audience insights to shape coverage, drive subscriptions, and deepen engagement. Foster a culture of innovation, accountability, and inclusivity.
Mentorship and Collaboration: Mentor reporters in digital news gathering, compelling narratives, and diverse sources. Collaborate across the newsroom and USA TODAY Network to enhance story forms and audience reach.
Knowledge and Skills:
Expertise in digital-first news gathering, video production, and social media sourcing.
Expertise with public records, data reporting, and data visualization.
Strong news judgment, editing skills, and command of journalism ethics.
Proficiency with analytics, audience funnel strategies, and digital content optimization.
Ability to verify and curate user-generated content and multimedia from social platforms.
Spanish language skills a plus.
Requirements:
Bachelor's or master's degree in journalism, media production, or related field, or equivalent experience.
Five or more years of newsroom editing experience, with a track record in digital and public safety journalism.
Demonstrated ability to lead teams in a fast-paced, multi-platform environment.
Application Instructions
We are eager to learn more about you and how you fit this role. When you apply, don't limit your upload to a resume; show us what you've done. To do so, put together a single document file that includes the following, in this order: 1. Your resume - one to two pages. 2. A cover letter that outlines how you would approach the job. It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.
#Newsgnt
#LI-NC1
Territory Sales Representative
Cox Enterprises job in Phoenix, AZ
Company Cox Communications, Inc. Job Family Group Sales Job Profile Direct Sales Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Compensation includes a base salary of $26,800.00 - $40,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $32,496.00.
Job Description
* This position is a residential sales position and does require door to door sales. You must live in the Phoenix, AZ area.*
SIGN ON BONUS of $2000 for eligible external candidates & $1000 for eligible internal candidates. Paid in 2 increments: The first installment following 90 days of continuous employment. The second installment following 180 days of employment.
The Territory Sales Representative role is an opportunity to channel your formidable energy and entrepreneurial swagger into extraordinary sales experiences, helping customers from the starting gate to the finish line with our cutting-edge products and services. In this consultative sales role, you will provide solutions by selling Cox data, video, & mobile services to residential customers while managing your assigned territory.
Ambitious? To you, meeting new people and closing deals are second nature, and a little friendly competition is your favorite fuel. If this sounds like someone you see in the mirror each morning, then you may be a solid contender for a gig as a Territory Sales Representative.
We are Cox Communications, part of the Cox family of businesses, and our teams are driving a wave of innovation and reimagining how we connect with our customers.
What You'll Do
As a Territory Sales Representative, you'll have the opportunity to generate new leads, sales, and upgrades. That means becoming a wiz at sales prospecting, referrals, partner relationships, and door-to-door canvassing and networking through an assigned territory. You'll be the architect of your own face-to-face sales presentations, from creation to delivery, and you'll be involved in touchpoints from assessing residential customer's needs to closing the sale.
You'll also:
* Get to know and grow with homeowner associations, multi-dwelling unit managers, leasing agents and others to help generate sales.
* Get to assist with training new hires, team with other departments, and partner with leadership to unearth new approaches to growth.
* Work a shift that will include evening and weekend hours to maximize customer contact opportunities
* Of course, you'll need to maintain the highest ethical standards, follow company policy, and be professional when representing us, taking ownership of the customer experience.
Sounds like a lot, huh? Well, with great responsibility comes…great rewards and recognition. What's in it for you? Keep reading because this is important too!
What's In It For You
As part of a customer loyalty-driven team, highly motivated individuals could receive a targeted annual amount of $62,496. This reflects the full-time salary base rate of at least $30,000 and target commission is $2,708 a month. Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. There is potential to earn up to and beyond $81,701 annually as a high performer. Employees are provided with a two-month ramp-up period during which they earn full commission, allowing them time to adjust to their new role.
Cox Communications rewards the talented, hard-working folks that help drive our growth. We've created an exceptional salary package, plus additional incentives including the highly-sought-after Winner's Circle reward for top salespeople. We are an inclusive, pro-sales environment where different perspectives are valued and celebrated. Tools and training to up your game? We've got them. And we offer a work/life balance that allows you to enjoy things like family, friends, and lots of flexibility.
We believe in taking good care of our team, so you'll also have access to benefits like a 401(K) with company match, quality healthcare & life insurance, performance and recognition rewards for top salespeople, and coverage of travel expenses. We also know that everyone has unique concerns and priorities as we navigate life and manage our overall physical, mental and financial well-being, so we offer access to a lifestyle coach, paid time off to volunteer, employee discounts and even pet insurance (cool, right)?
Bottom line, we take good care of our employees. Want to join us? Here's who we are looking for…
Who You Are
You're energetic; always on the move. You love a fast-paced work environment, and you like being outside and building relationships in the field. You relish new challenges, you're competitive, and you're ready to conquer the world. You're also an ethical, organized and analytical person who enjoys meeting and working with diverse groups of people.
Minimum Qualifications
* High school diploma, GED or up to 2 years of relevant work experience
* Valid driver's license and safe driving record required
* Proficient knowledge of and ability to operate a Smart Phone, iPad and a computer
* Ability to work outside in all types of weather: heat, cold, rain, snow, etc.
* Ability to walk 1 ½ or more miles a day and up and down stairs within your residential territory
* Must be able to carry an iPad with case and a light bag with marketing materials for 5 plus hours a day
Preferred
* Knowledge of local market with established local contacts
* 1+ years of outside/field sales/door-to-door or related experience with quota requirements
* Experience in residential direct sales, home security or telecommunications industry
Join the Cox family of businesses and make your mark today!
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySr Vehicle Operations Logistics Specialist
Cox Enterprises job in Phoenix, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Sr Vehicle Operations Logistics Specialist Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day
Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Scope:
Highly motivated Sr Vehicle Operations Logistics Specialist will focus on cultivating and maintaining strong and lasting relationships with our carrier partners. This individual should be able to maintain and update dedicated volume carrier database details and assist in finding alternative carriers if existing carriers are unable to meet their performance obligations.
To be a successful Sr Vehicle Operations Logistics Specialist, you should be able to work with the multiple internal departments to ensure alignment, have extensive knowledge of the sourcing process from start to finish, be an advocate of the process to both carriers and internal team members. A high-performing Sr Vehicle Operations Logistics Specialist should be able to develop and implement innovative ideas to enhance sourcing strategies.
Key Responsibilities:
* Serve as an advocate for our network of carriers.
* Form and maintain long lasting relationships with new as well as existing carriers
* Leverage relationships across Ready Logistics internal and external partners to provide support and grow partnerships with existing contracted carriers
* Responsible for remediating issues and addressing all escalations in a timely and effective manner
* Maintaining database of carriers participating in dedicated volume events
* Host orientation calls for newly onboard dedicated volume carriers
* Proactively look for opportunities to drive additional savings outside of pre-determined sourcing areas
* Negotiate rates with carriers to secure the most competitive price while maintaining alignment with established market rate baselines for the assigned lane
* Lead conversations with carriers that are under review to have lanes/contract terminated
* Maintain records for termination
* Play key role in requirements gathering and carrier capability identification in new lines of business and delivery of new products and services
* Provide weekly overview of the region's Wins, Opportunities & Threats
* Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency
* Serve as the 'Go To' subject matter expert for your area of responsibility and book of business
* Support ad hoc projects
Administration:
* Possesses excellent interpersonal skills and ability to work with diverse carriers and teams with diverse personalities, during high pressure scenarios, within extremely tight deadlines
* Work effectively on multiple assignments, activities and projects
* Develop and maintain key processes established by the business
* Ensure timely and effective problem resolution
* Maintain monthly scorecard and establish consistent cadence with carrier performance reviews
Skills:
* Strong understanding of the auto transport industry, carrier types, truck types and capabilities
* Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems.
* Excellent verbal and written communication skills.
* Ability to handle high pressure situations and tight deadlines
* Good judgment, discretion, tact and the ability to work easily at all levels within the organization
* Ability to partner well with colleagues in a matrixed work environment.
* Ability to work independently and to undertake responsibilities with minimal guidance
* Adapting approach and comfortable with ambiguity.
* Passion for and understanding of the automotive industry and ecosystem
Qualifications:
* High School Diploma / GED Required
* 3 years direct experience with customer service and/or operations
* 5 years automotive industry and/or logistics experience
* Servant team member with ability to build strong trusted relationships
* Enjoys solving problems and able to resolve conflicts through strong mediation skills
* Motivated, driven, and can influence and drive teams to success
* Demonstrated ability to operate effectively in highly matrixed environments
* Demonstrated track record of developing and maintaining strong relationships
* Intermediate Excel Skills
Work Environment:
* Occasional exposure to weather conditions, and noise.
* Long periods of sitting or standing in an office environment
Disclaimer:
The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
About Cox Automotive:
Cox Automotive is a leading provider of vehicle remarketing services and digital marketing and software solutions for automotive dealers and consumers. Cox Automotive, a subsidiary of Atlanta-based Cox Enterprises, includes Manheim, AutoTrader.com, Kelley Blue Book, vAuto, NextGear Capital, and a host of global businesses and brands serving clients such as auto dealers, manufacturers and financial institutions. Headquartered in Atlanta, Cox Automotive employs nearly 24,000 team members in over 150 locations worldwide. The company partners with more than 40,000 dealers, as well as most major automobile manufacturers, and touches over 67 percent of all car buyers in the U.S. with the most recognized brands in the industry. Cox Automotive unites more than 20 brands in this space, providing an end-to-end solution to transform the way people buy and sell cars every day.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyMaintenance Technician I (Manheim)
Cox Enterprises job in Tolleson, AZ
Company Cox Automotive - USA Job Family Group Facilities Job Profile Maintenance Technician I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Job Responsibilities:
* Maintain all buildings, property, equipment, and landscaping for the site.
* Perform minor repairs and general maintenance on the heating and air conditioning system.
* Perform routine carpentry work in the repair and maintenance of buildings, offices, etc.
* Replace worn or damaged parts such as hoses, wiring, and belts, in machines and equipment, such as truck, street sweeper, and riding mower.
* Operate snow removal equipment to maintain parking lots and sidewalks. Maintain all buildings, property and equipment for the site.
* Ensure all equipment is working correctly and under standards for the recon department.
* Ensure all buildings are kept clean.
* Empty and clean wastebaskets and trash containers.
* Maintain tools and equipment in good working conditions and comply with applicable safety rules. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by manager or supervisor, i.e., moving furniture, unloading and storing supplies, etc.
* May be required to work overtime as business needs dictate.
Qualifications:
Minimum:
* High School Diploma/GED.
* Generally, less than 2 years' experience in a related.
* Safe drivers needed; valid driver's license required.
Preferred:
* Skill and knowledge to perform light electrical, plumbing, carpentry and HVAC repairs.
* Regularly required to stand, walk, reach, talk and hear.
* Frequently required to stoop, kneel, crouch, bend, squat and climb
* Medium strength. Ability to lift 1-50 pounds. Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Environment:
* Exposure to outdoor elements, including extreme heat and cold.
* Moderate noise level.
* Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals.
* Potential exposure to bloodborne pathogens and graphic human biohazards.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCity Watchdog and Development Reporter
Phoenix, AZ job
The Arizona Republic/azcentral.com, a 2018 Pulitzer Prize winner and part of the USA TODAY NETWORK, is seeking a reporter to join its newsroom to cover local news, issues and development in metro Phoenix. We're looking for a creative and ambitious journalist who demonstrates the skills and empathy to make people and issues come alive.
Our ideal candidate delivers aggressive, forward-looking work that breaks news in local communities, holds public officials to account for their actions and highlights disparities that affect quality of life.
This candidate is a collaborative team player who has the news judgment and vision to shift old narratives, craft a coverage focus and find new ways to engage with our audiences.
The successful candidate must excel at developing professional contacts to gather information. The reporter must show a keen eye for development issues and important details found in public records. The reporter must consistently - and persistently - dig below the surface and write with clarity and uncommon skill.
This is not a job where the reporter recounts what happened "at council" today. It is a job where the reporter will identify trends and hot topics, pivot between different topics and consistently produce content that resonates with our current readers and helps us grow our audience, especially within underserved communities. The reporter must be attuned to political trends, alliances and influence in polarizing times and deliver coverage that holds public officials accountable and helps readers make informed decisions about their community.
The reporter's work must spark conversations and action on important issues. The reporter must work collaboratively and effectively in a team environment and always demonstrate an awareness of and adherence to the highest journalistic ethical standards.
Responsibilities:
Uses source development, data and document reporting and strategic thinking to identify key issues.
Offers independent, innovative thinking in shaping coverage of those issues.
Communicates frequently with the editor to set priorities and deadlines.
Follows disciplined approach to deliver high-impact work on multiple platforms.
Uses metrics to gauge audience interests and works to develop coverage plans to better satisfy audience needs.
Demonstrates clear concise writing skills with strong nut graphs and "why this is important to me" content.
Strategizes and executes distribution and optimization plans for all content.
Provides great customer service, helping readers find answers and solutions.
Develops trusted reputation in niche coverage area.
Requirements:
Bachelor's degree in communications, journalism or equivalent combination of education and experience.
Minimum of two years of reporting experience.
Strong command of AP grammar and style.
Strong copy-editing skills and the ability to produce content that is clean, accurate and "publication ready."
Is passionate and enthusiastic about news and content that will work well with audiences on social platforms.
Is comfortable using social media such as Twitter, Facebook, Instagram and Snapchat to enhance reporting and promote stories.
Understands reporting ethics and sourcing.
Excels in a fast-paced news environment and understands the digital first mission.
Works weekends and nights as needed.
Collaborates well with others and can work with a team on the biggest stories.
Must be willing to travel on short notice to cover breaking news events.
Fluency in Spanish is a plus.
This role requires a valid driver's license, reliable transportation, and the minimum liability insurance required by state law.
Application Instructions
We are eager to learn more about you and how you fit this role. When you apply, don't limit your upload to a resume; show us what you've done. To do so, put together a single document file that includes the following, in this order:
Your resume - one to two pages.
A cover letter that outlines how you would approach the job.
Links to 3-6 online samples of your work. Show us what best reflects what you can do in your desired role.
It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.
#Newsgnt
#LI-NC1
Photojournalist
Phoenix, AZ job
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
12News (KPNX-TV, NBC) in Phoenix is looking for a highly skilled Photojournalist to join our news team. We are seeking highly skilled artistic photographers and editors who can create shareable and exciting content for television, social media, and mobile. We want journalists who can tell great stories on their own or with a team. Our ideal candidates are familiar with the latest photography, editing tools, and techniques. They create unique and exciting content on all platforms. They are proficient with live newsgathering tools and can speak live on-air or online when necessary.
Responsibilities:
In this role, you will:
• Use Eduis video editing software.
• Use photography tools to tell great stories.
• Produce original content on-air and on all digital platforms that evoke emotion and tell compelling stories.
• Use creative production techniques such as graphics and new forms of media (viewer pictures, webcam interviews, etc.) to enhance stories.
• Contact sources and develop news stories. Cover breaking, general, sports, feature, investigative, and political news stories. Produce news stories that are unique and captivating.
• Ability to shoot and edit multiple cameras interviews.
• Attend editorial meetings, participate in discussions, and suggest story ideas.
• Edit and post video and text content stories for the website.
• Develop news sources for general assignment and specialized areas of interest.
• Operate news gathering vehicles including live vans with masts from various locations.
• Perform other tasks as required.
• Workdays and times may vary to the needs of the business.
• Be placed on a rotation of on-call shifts.
Requirements:
Here's what you need:
• BA/BS in journalism, communications, or related field
• Must have a valid driver license with a clean record.
• Must be able to drive different types of vehicles including but not limited to oversize mast live trucks vans.
• 5-7 years of photojournalism experience
• Knowledge of non-linear editing systems, Edius experience a plus
• Proven ability to generate creative, engaging, content-driven live shots
• SNG experience a plus
• Live Center/ENG coordination experience a plus
• Skills in Adobe Photoshop, Adobe Illustrator, and After Effects a plus
• Demonstrated news judgment with an understanding of the tenets of professional journalism
• Organizational skills and the ability to work under constant time pressure deadlines
• Ability to calmly handle live, breaking news situations and changing events
• Must be team-oriented, have a positive attitude, and be a problem solver
• Must be flexible with schedule, reliable and dependable.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email ***************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Privacy Notice for California Residents SMS Messaging Privacy Policy
Auto-Apply2026 Podcast Internship
Phoenix, AZ job
The Arizona Republic/azcentral.com, part of the USA TODAY NETWORK, is seeking a podcast intern. This paid internship program allows college students to work in The Arizona Republic | azcentral newsroom during the spring semester. We're seeking candidates who are looking for a professional-level experience and have the initiative, skills and judgment to excel at it.
The program will include extensive one-on-one coaching and mentoring, but students are expected to make pitches and complete stories independently and effectively in a 24/7 deadline-driven environment.
Shifts, days and hours may vary.
Hourly Rate: $18.00
Responsibilities:
Performs journalism work including reporting, writing, copy editing, online production assignments, social media, research, database work, investigative work, audio and video editing and visual journalism.
Interviews subjects in person, over the telephone or via digital platforms.
Travels quickly to wherever the news occurs or is being disseminated.
Researches written materials, graphic and photographic materials, as well as audio and video recordings.
Quickly and accurately reports information, either verbally or electronically, for publication.
Helps in the production of photographs and graphics that would be helpful in supporting stories.
Participates in brainstorming sessions.
Knowledge and skills:
Curiosity, versatility, flexibility, communication, collaboration and willingness to learn.
Spanish fluency a plus.
Requirements:
Degree-seeking student currently enrolled in a journalism program at a college or university. Students must have completed one year of college. Preference given to more advanced students. Those who have completed undergraduate work or are in graduate programs also are accepted.
Strong command of AP writing, spelling, grammar, and style.
Solid technical skills (will vary depending on the assignment).
Well-organized, detail-oriented and flexible.
Open to new ideas, new experiences and learning on the job.
Critical thinking and analytical skills.
Ability to multitask in a fast-paced environment.
Ability to communicate effectively to those inside and outside the organization.
This role requires a valid driver's license, reliable transportation, and the minimum liability insurance required by state law.
Application Instructions
We are eager to learn more about you and how you fit this role. When you apply, don't limit your upload to a resume; show us what you've done. To do so, put together a single document file that includes the following, in this order:
Your resume - one to two pages.
A cover letter that outlines how you would approach the job.
Links to 3-6 online samples of your work. Show us what you've produced or had a hand in that best reflects what you can do in your desired role.
It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.
Senior Account Manager
Phoenix, AZ job
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
Premion seeks an experienced Senior Account Manager, who will be responsible for partnering with assigned sales teams to manage the company's key accounts by developing and maintaining relationships with agencies and clients and maximizing incremental revenue opportunities within. As a Senior Account Manager, you will be tasked to manage the day-to-day operations of your accounts by working with your sales counterparts to develop, execute and manage complex OTT campaigns.
RESPONSIBILITIES
Partner with Sales, Planning and Operations teams on all aspects of campaign planning, launch execution, optimization and post-campaign recaps for strategic clients
Collaborate with designated sales team to provide a high level of customer service by means of daily interaction with existing agency contacts and client partners
Establish customer KPIs and work with internal partners to measure progress and proactively address issues as they arise; advocate for client in internal stakeholder conversations
Develop and deliver business reviews that highlight key wins and opportunities; prepare weekly and monthly delivery reporting; identify new strategic opportunities for existing customers and make recommendations for implementation
Serve as initial POC for billing discrepancies
Own client communication as necessary with any custom implementations - website pixel implementation, first party data onboarding, custom reporting needs, etc
Mentor account management colleagues on role-specific best practices; work with CS Management team to create and present training materials
REQUIREMENTS
4+ years of relevant advertising experience; previous experience in account management/client services required
Demonstrated success at working with cross-functional teams and building strong relationships internally and externally; ability to balance competing priorities across multiple projects
Proven track record of client-centric communication, stakeholder management and ability to drive incremental revenue
Strong attention to detail, excellent follow-up and ability to generate creative solutions to meet client needs without close supervision
Experience managing major national accounts with positive client feedback and retention
Experience with ad technology platforms and CRM systems - FreeWheel, Salesforce, Placements.io preferred
Experience with 3rd Party Tracking platforms - DCM, DoubleVerify, Innovid
Proficient in PowerPoint, Word, Excel
Phoenix OR New York-based position
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email ***************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Privacy Notice for California Residents SMS Messaging Privacy Policy
Auto-ApplyBroadcast Technician
Phoenix, AZ job
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
KPNX, the TEGNA station in Phoenix, AZ, has an opening for a Broadcast Technician. The person filling this role preps network programming for delayed playback. The Broadcast Technician must also be an experienced newscast director and is responsible for coding and switching our locally produced content using Sony ELC automation. Effective interaction with a control room team from multiple departments and in varied locations is critical to success. Strong leadership and organizational skills are a must. The ideal candidate will be well-versed in television news production and bring innovative ideas to help us adapt to a constantly changing viewer base. They should understand what it means to work within a style guide while still being open to creativity. We put a premium on personal integrity, teamwork, accountability, problem-solving, a strong work ethic, and winning the day in a fast-paced, deadline driven environment.
Responsibilities:
Read format sheets and prep network programming (prime, late night, etc.) for delayed playback to the specifications given.
Identify and correct potential problems before they hit air.
Code and switch live newscasts, recorded shows, and other local productions using Sony ELC.
Oversee the overall look of the assigned show(s).
Work closely with other production and engineering staff to facilitate changes and updates to our control room and studio systems.
Maintain studio operations and tidiness.
Other broadcast duties as assigned.
Requirements:
3 years experience in various aspects of television production preferred.
Minimum of 1 year of master control experience.
Minimum of 1 year directing at a local news station with a control room automation system.
Excellent communication skills required particularly with master control hub operators and newscast producers.
Ability to adapt and pivot quickly for breaking news.
Acute attention to detail.
Must be willing to work onsite at our facility in Phoenix, AZ and must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation.
Must cross-train in other positions.
Strong working knowledge of television news production equipment including, but not limited to, studio lighting, teleprompter, robotic studio cameras, Sony XVS-7000 switcher, and video editing software.
Knowledge of control room automation systems (Sony ELC preferred) and technical directing in a non-automated control room.
Experience with ENPS, Chyron, Crispin, and BitCentral systems is a plus.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email ***************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Privacy Notice for California Residents SMS Messaging Privacy Policy
Auto-ApplyDigital Campaign Specialist
Phoenix, AZ job
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
Premion, the new “Over-the-Top” (“OTT”) advertising and media business, seeks Digital Campaign Specialist. The Digital Operations Team supports all day-to-day Ad Operations for assigned accounts, aiding campaign planning, scheduling, implementation and tracking. This role involves maintaining relationships with third party vendors and media agencies to ensure proper delivery of Digital ad campaigns. Premion is a high growth division of TEGNA.
Responsibilities:
The Digital Campaign Specialist is expected to understand site ad functionality, including knowledge of all ad products available on our site. This individual will:
• Implement and manage online advertising campaigns
• Perform the day-to-day ad scheduling in our proprietary DSP Octillion
• Monitor delivery of campaign from beginning to end and optimizing as needed
• Consult with Account Management to ensure a successful advertising campaign
• Attend weekly meetings with Account Management team to discuss delivery issues
• Work with Yield Management to manage margins
• Work with Yield partner to move demand to different supply sources
• Review daily reporting to find potential campaign set up and campaign delivery problems
• Review Rejection Summary in DSP and suggest changes to increase delivery
• Perform the day-to-day ad placement, scheduling and updates for customers which may include weekends or after hours
• Prepare and edit HTML code used to track ad creative
• Prepare creative and client for deployment on different platforms, IE Hulu
• Follow-up with immediate action & provide concise, timely feedback within the deadlines established
• Self-manage tasks / schedule for effective and efficient time management
• Troubleshoot targeting issues, resolve any traffic issues and reconcile discrepancies
• QA all VAST tags and MP4 Files to meet specs
Requirements:
• 1-2 years of online ad trafficking experience
• Ability to multi-task, and work efficiently within a high-paced changing environment
• Knowledge of HTML, CSS, Flash, and JavaScript
• Strong organizational and time management skills
• Strong written and communication skills
• Able to interact comfortably with both clients and other internal departments
• Ideal candidate is someone who possesses the ability to take initiative and drive projects with minimal supervision
• BA/BS preferred
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email ***************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Privacy Notice for California Residents SMS Messaging Privacy Policy
Auto-ApplyAccount Executive
Phoenix, AZ job
Job Title: Account Executive - Digital Marketing and AdvertisingIndustry: Media/Advertising Market: Phoenix, AZ Offering: Base Salary + Uncapped Commission, benefits, expenses, unlimited vacation and more LocaliQ | USA TODAY NETWORK is recruiting for an Account Executive. AE's at LocaliQ build relationships with local businesses to help them with their advertising and digital marketing plans. Great opportunity to join one of the top digital marketing companies and the largest local media company in the U.S. We work with Local and Regional businesses throughout the region to create marketing strategies that drive results. We offer an excellent support infrastructure, including a full service, internal digital agency, tools to provide data and insights, a winning work culture that you can help make even better, weekday work schedule, plenty of time off (MTO and paid holidays), and career growth opportunities for those that deliver results.
If you excel at building new client relationships, and if you are results-driven, competitive and money motivated, this could be a great opportunity.
As a LocaliQ Account Executive, you'll partner with clients to provide a broad set of solutions to include:
Build Their Presence: Website, SEO, Local Listings, Reputation & social media
Drive Awareness & Leads: Search Engine Marketing, Social, Display, Video, and Mobile Advertising
Grow Audience and Connect: Brand Content Solutions, Social Media Marketing
Manage Leads and Customers: Lead Alert, Engagement and Tracking Tools
Know What Works: Reporting, Mobile Tools, Insight Solutions
Emerging technology such as Virtual and Augmented Reality
As a Marketing Solutions Account Executive, you'll:
Be equipped with the region's best marketing services and solutions, empowering you to deliver unparalleled results to your customers
Develop partnerships with large local businesses and assist them in reaching their goals through integrated marketing plans and comprehensive media solutions
Identify customer needs to develop and execute account plans and custom client solutions that differentiate USA TODAY NETWORK from competitors
Help businesses maximize their online presence with a custom approach to digital marketing
Leverage multiple USA TODAY NETWORK resources and partners to develop optimal client solutions across our suite of products, with an emphasis on digital
What you need to do to be successful in this role:
Pursue and close new business and revenue streams
Retain, manage, and grow clients in the ever-changing digital landscape
Work within a team to manage the client relationship and retain and build account revenue
You will identify and understand market potential, develop and execute sales strategies across multiple platforms, including digital, mobile, targeted niche publications, promotions and the core newspaper
Articulate and present our suite of products to business decision makers
Communicate with customers proactively via phone, video conference tools (i.e., MS Team or Zoom), email and in-person
Conduct face-to-face customer meetings, presentations, proposals and demonstrations
Manage a specified sales pipeline and develop a strategy for long-term sustained success
Conduct client check-ins, upsell/cross-sell accounts, and address client market share concerns
Utilize CRM (Salesforce) effectively and efficiently recording all sales activity
What you bring to the table:
Proficiency in Digital Marketing (Google AdWords, Analytics certifications are preferred but not required). 1+ years of experience in high acquisition, consultative B2B Sales role and college degree or acceptable equivalent of education and work experience.
A problem solver who thrives on challenges and can simplify complex issues.
Possesses a competitive nature and a collaborative team spirit.
Excellent communication and presentation skills.
Proficient in MS Office Suite, including Excel, Word, PowerPoint, and Outlook.
Role requires a valid driver's license, reliable transportation, and the minimum liability insurance as required by law.
Benefits:
Uncapped Earnings Potential
Unparalleled digital and marketing training for continuous learning
Intensive 4-week onboarding for new hires
Outstanding Benefit options including: Comprehensive Health, Dental, Vision, HSA, FSA, Life Insurance, Pet Insurance, 401K and more.
Generous MTO Time off package including Company Paid Holidays
Energized and passionate team with a fun and flexible workplace
#LI-Remote#LI-AM1
#LOCALiQ
Part Time Auction Support Specialist (Manheim)
Cox Enterprises job in Tolleson, AZ
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Sign On Bonus - $1,000 after first 90 days
This position ensures accurate, efficient recording of vehicle and customer information during the sale and provides administrative support to the auctioneer on sale days. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of the transaction and obtains customer signatures as appropriate.
Key Responsibilities:
* Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
* Work with auctioneer virtually to verify system information accurately represents vehicle.
* Verify vehicle run order to ensure the appropriate vehicle is being keyed and sold.
* Operate monitor virtually, work with the auctioneer to review Simulcast bids.
* Provide arbitration and other vehicle announcements to support the auctioneer.
* Other duties as assigned.
Qualifications:
Minimum:
* High School Diploma/GED
* Generally, less than 2 years of experience.
Physical Requirements:
* Regularly required to stand, walk, reach, talk and hear.
* Ability to lift 1-10 pounds.
* Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Work Environment:
* Occasional exposure to fumes, odors, and weather conditions.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyCustomer Retention Representative
Cox Enterprises job in Phoenix, AZ
Your Career at Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: ********************
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Job Description
As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Customer Retention Representative is part of a supportive, service-oriented team that:
• Responds to call center customer retention calls for all Cox residential services and product lines.
• Identifies and resolves customer issues.
• Exercises creative negotiation skills to motivate customers to continue using Cox services.
• Offers additional or upgraded services, while providing a quality customer experience.
• Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company.
Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career.
Primary Responsibilities and Essential Functions
• Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment.
• Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
• Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule.
• Educate customers on active product features, service offerings, billing, charges, and product value.
• Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively.
• Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers.
• Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs.
• Responsible for utilizing multiple customer databases to access, change or input account information for customers.
• Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions.
• Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines.
• Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database.
• Other duties as assigned.
Qualifications
Minimum
• HS diploma, GED, or relevant work experience.
• Effective communication skills.
• Excellent computer skills.
• Demonstrated ability to multi-task.
• Excellent interpersonal skills to work effectively with teams throughout organization.
• Excellent ability to pursuade others through indirect influence.
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction.
• Demonstrated ability to establish collaborative customer relationships in a fast-paced environment.
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment.
• Eligibility to work in the United States.
Preferred
• Experience in telecommunications industry.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY AT: ************************************************** (JOB CODE 142435)