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  • Customer Service Specialist

    Alphabe Insight Inc.

    Customer service specialist job in Chicago, IL

    Elevare Branding is a dynamic branding and creative services company dedicated to delivering high-quality visual, experiential, and production-driven solutions. We support brands through meticulous execution, strong operational coordination, and a commitment to excellence at every stage of production. Our team values professionalism, collaboration, and continuous growth. Job Description As a Customer Service Specialist, you will serve as a key point of contact between the company and its clients. This role is focused on providing accurate information, resolving inquiries efficiently, and ensuring a seamless customer experience across all touchpoints. You will work closely with internal teams to maintain service standards and contribute to operational excellence. Key Responsibilities Handle customer inquiries with professionalism and attention to detail Provide accurate information regarding services, processes, and policies Resolve customer concerns in a timely and structured manner Maintain clear and organized communication records Collaborate with internal departments to ensure consistent service delivery Follow established procedures to uphold quality and compliance standards Qualifications Additional Information Competitive salary ($53,000 - $56,000 annually) Opportunities for professional growth and internal advancement Supportive and structured work environment Ongoing skill development and training Stable full-time position with long-term potential
    $53k-56k yearly 2d ago
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  • Customer Relations Specialist - (Bilingual Spanish)

    ASCP

    Customer service specialist job in Chicago, IL

    The Customer Relations Specialist (CRS) is responsible for ensuring timely and accurate dissemination of information to customers regarding membership, certification, continuing education programs, meetings, subscriptions and press publications via the primary channels of phone, chats and email communications. This role requires excellent communication skills along with moderate Spanish listening and speaking proficiency to support bilingual interactions. Essential Functions: Provide primary support for all ASCP products including electronic journals, e-commerce and electronic education. Ensure timely and accurate responses are provided to customers via phone calls, chats and emails. Process orders in Personify database for continuing education programs, membership dues, meetings, subscriptions and press product orders, while adhering to PCI compliance. Process product cancellations, discounts, price adjustments and refunds when applicable and in accordance with ASCP policies. Expeditiously resolve inquiries pertaining to outstanding customer concerns regarding but not limited to, account balances, education programs, subscriptions, product delivery times and delivery status. Be knowledgeable of all society campaigns, products and services including BOC certification eligibility and CMP recertification requirements and procedures. Keep Customer Relations Supervisor and Manager apprised of sudden trends causing increasing call and chat volumes, any customer issues and challenges requiring escalation, modification or adjustments to workload, information tools or for Genesys phone system canned responses. Assist Indy warehouse to resolve book fulfillment issues, shipping discrepancies, loss and damage claims. Participate in in-service and off-site training seminars to enhance knowledge base on standard customer service practices. Qualifications and Requirements: 1-3 years of experience in customer service/call center environment Excellent verbal and written communication skills Proficiency and competency in Microsoft Office products, especially Word and Outlook Physical Abilities: Possible travel once a year for the annual meeting. Some occasional light lifting. * Pay is competitive and commensurate with experience Equal Opportunity Employer: /Individuals with Disabilities/Protected Veteran
    $32k-47k yearly est. 2d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Adam Garcia-State Farm Agent

    Customer service specialist job in Chicago, IL

    Benefits: Hiring bonus Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since October 2017. We currently have four full-time team members and are excited to welcome a fifth. We believe in creating a positive and balanced workplace where people feel supported and appreciated. We offer two office outings each year (summer and holiday), 8 paid holidays, and 15 days of PTO/sick time with some rollover options. Team members also benefit from a Pre-Tax Health Expense Reimbursement program and a Simple IRA with employer match after two years. Plus, we keep the office stocked with snacks and drinks tailored to everyone's preferences. Conveniently located in Lincoln Square and Albany Park, we're steps away from the Western bus stop and Brown Line for an easy commute. I'm a graduate of the University of Iowa and have been with State Farm for over 11 years. As a longtime Chicago resident and proud dad of two boys, I love being part of this community. We partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected. If you're looking to join a team that values community, work-life balance, and a supportive environment, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Adam Garcia - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $35k-47k yearly est. 2d ago
  • IB Associate: Services & Industrials (Chicago)

    Piper Sandler & Co 4.8company rating

    Customer service specialist job in Chicago, IL

    A leading investment bank in Chicago is seeking an experienced Investment Banking Associate to join their Services & Industrials team. This role involves financial analysis, M&A execution, and fostering relationships within an inclusive environment. The candidate should have a bachelor's degree and 2+ years of relevant experience. The position offers a competitive salary range of $135,000 - $225,000 with additional incentive compensation. #J-18808-Ljbffr
    $38k-51k yearly est. 1d ago
  • Senior Customs Entry Specialist - ORD (Mandarin speaking)

    Amrecco

    Customer service specialist job in Bensenville, IL

    One of the large Asia/US eCommerce logistics companies is hiring a Senior Customs Entry Specialist in the Chicago / ORD area to manage complex import clearances and handle inspections and shipment exceptions. This role is for someone who can independently run the clearance process, communicate with authorities and partners, and solve problems when cargo is on hold. You'll be a key expert ensuring smooth, compliant cross-border cargo flow in a deadline-driven environment. Ideal background: 3+ years in customs brokerage or international trade Strong knowledge of local customs procedures and inspections Comfortable working with brokerage systems and compliance tools Able to work independently and handle high-pressure cases Bilingual English/Mandarin required Broker license is a plus Apply today to be part of the great supportive team!
    $29k-48k yearly est. 8d ago
  • Customer Success Coordinator (PRIME Division)

    Alphabroder 4.4company rating

    Customer service specialist job in Chicago, IL

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Customer Service/Success Coordinator serves as a strategic and supportive partner to key accounts throughout every stage of the order process. This role primarily engages clients via phone and electronic communication, fostering loyalty and ensuring long-term customer retention within the Promotional Products Industry. The ideal candidate will possess exceptional communication skills and a strong commitment to delivering outstanding customer service and support. Responsibilities include providing accurate quotes, verifying inventory levels, estimating shipping timelines, and responding promptly to customer inquiries. SCHEDULE Monday-Friday, Full-time, Non-Exempt Remote Available Starting rate - $18.00 per hour BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‐name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Cultivate strong customer relationships and ensure satisfaction by delivering professional and responsive support. Address all customer inquiries promptly and professionally, including requests for information, order confirmations, order status updates, expedited requests, acknowledgments, periodic reporting, complaints, and returns for all accounts within the assigned territory. Serve as the voice of the customer by collaborating closely with internal departments-including Order Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse-to ensure timely shipments and fulfillment of customer expectations across approximately 900-1,000 accounts. Monitor order flow using system searches and dashboards to ensure seamless processing and timely movement of orders through the pipeline. Provide alternative product suggestions for out-of-stock items to maintain customer satisfaction and order continuity. Document, report, and escalate system-related issues and functionality concerns. Administer the issue tracking process and compile customer feedback for continuous improvement. Assist customers with quotes, freight estimates, product recommendations, shipment dates, and reporting to keep them informed of their order status. Comply with individual and departmental service level agreements (SLAs) as defined by Deco Upper Management WHAT WE'RE LOOKING FOR Bachelor's degree in business, Business Administration, or equivalent industry-related experience. Minimum of 2 years of experience in customer service or sales, with direct interaction with the public. Excellent written and verbal communication skills in English, with a strong customer service orientation. Results-driven and able to thrive in a fast-paced environment with multiple competing priorities and deadlines. Demonstrates a positive, proactive approach to task completion. Proficient in utilizing multiple software programs and platforms; strong technical aptitude. Creative problem-solving abilities and a customer-focused mindset with empathy. Exceptional attention to detail and strong analytical skills. Capable of managing time effectively and working independently with minimal supervision. Strong interpersonal skills and the ability to collaborate effectively with internal departments. Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $18 hourly 2d ago
  • Client Services Associate

    Aegis Worldwide 4.2company rating

    Customer service specialist job in Niles, IL

    A highly respected and exceptionally stable leader in the custom printing and packaging industry is seeking a Customer Services Associate to join its Client Services team. This is a customer-facing role at the center of sales, design, and project execution-ideal for someone early to mid-career who enjoys translating customer needs into real, tangible products. This organization is widely regarded as one of the best in the industry, known for delivering highly customized, premium packaging solutions and consistently “pressing the limits” of what's possible. The Role: The Customer Services Associate serves as the primary liaison between customers, Sales, and Project Management. You will own customer communication, qualification, specifications, and proposal development-ensuring projects are accurately defined and set up for successful execution. Once a job is awarded, you'll partner closely with Project Management, remaining customer-facing throughout production to communicate progress, manage expectations, and ensure a smooth experience from start to finish. Key Responsibilities Serve as the primary customer contact during pre-production and active job phases Partner with Sales to qualify opportunities and gather technical, application, and commercial requirements Create and manage RFQs, proposals, and pricing packages Coordinate with design and structural teams on white paper comps, carton fit-to-product, and layouts Review customer artwork for completeness and quote readiness Track timelines, milestones, and budgets and provide regular customer updates Act as a liaison between customers and internal teams to manage changes and resolve issues Support formal handoff to Project Management and remain involved as a customer advocate through delivery Preferred Qualifications Bachelor's degree (graphics, art, or related field preferred but not required) 1-5+ years of experience (entry-level candidates with strong internships will be considered) Background in printing, packaging, or graphics strongly preferred Operations experience (Project Management, Customer Service, Inside Sales, Estimating, Procurement, etc.) Basic project management skills and ability to juggle multiple workstreams Comfortable and professional in customer-facing communication (phone & email) Compensation & Benefits Base Salary: $70,000-$105,000 (up to $110,000 depending on experience) No bonus structure Benefits begin after 30 days and include: Medical, dental, and vision 401(k) with strong employer match (50% of first 4% + 50% of next 6%) 10 PTO days, 3 sick days, 1 floating holiday (PTO negotiable) 6 company holidays Why This Opportunity Exceptionally stable, well-established industry leader Known as a premier provider of high-end, custom packaging solutions Exposure to exciting, complex projects and luxury-brand work Clear partnership across Sales, Design, and Project Management Strong platform for career growth within packaging and print
    $37k-42k yearly est. 4d ago
  • Associate, Client Research

    Alphasense 4.0company rating

    Customer service specialist job in Chicago, IL

    About the Team: Clients rely on the Expert Call Services team to deliver fast, meaningful insights from industry-leading expert voices by researching, recruiting, and recommending profiles for one-on-one consultations. Through collaboration, creativity, and determination, every team member becomes an extension of the client's research team. About the Role: Our Analysts are the driving force behind the transcripts on our platform! We're redefining how investment research is done by fostering a high-performance culture. By connecting with industry experts, our Analysts help grow our content platform and disrupt the status quo in the investment research/expert network industry. Who You Are: Experience in sales, recruiting, account management, sourcing, or similar - gained through internships, extracurricular leadership, or up to 1-2 years of full-time experience. Comfortable with strategic sourcing and cold outreach - experience preferred but not required. Excellent verbal and written communication skills, with the confidence to engage C-level executives. High energy, enthusiasm and a positive attitude - we have fun here, and want you to as well! Persistence, drive, and a goal-oriented mindset, with the ability to own projects from start to finish. Strong attention to detail and the ability to effectively prioritize in a fast-paced environment. Coachable, with a strong willingness to learn, adapt and improve. What You'll Do: Source and prospect industry experts for our customers on critical, time-sensitive projects. Creatively investigate, identify, and source industry information and experts using various tools. Contact top decision-makers and C-level executives across industries via LinkedIn, email, and phone calls. Connect investors with these decision-makers to help them make the best-informed decisions. Take ownership of multiple projects simultaneously in a performance-driven environment. Control your earnings potential by exceeding quotas and staying ahead of monthly metrics. As you advance and master the role, you have the opportunity to move into customer-facing account management where you will interact daily with global institutional investors & hedge fund managers, leading project management and primary research efforts. Total Compensation Range: $52,500-$71,500 (includes base + uncapped variable incentive) For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. Follow the link for more information on our Employee Benefits.
    $52.5k-71.5k yearly 2d ago
  • Customer Service (China Southern Airlines)

    Alliance Ground International, LLC 4.3company rating

    Customer service specialist job in Chicago, IL

    Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Customer Service, Airline, Security, Service, Retail, Health
    $30k-38k yearly est. 2d ago
  • Customer Equipment Services Representative

    Ardagh Group

    Customer service specialist job in Chicago, IL

    Purpose of the Job: Ensure Customer Satisfaction is achieved by delivery of exceptional equipment service Key Accountabilities: Provide Ardagh's customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment Ensure customers, as a double seam authority, run Ardagh's products within established guidelines for optimal double seam performance. Assist Ardagh's customers in establishing programs in the repair and maintenance of double seam equipment Act as a resource for Ardagh for qualification of Ardagh material and in resolution of field problems. Knowledge/Skills/Experience: Associate degree, trade school or significant experience in the field at a minimum Strong mechanical skills and ability to work through complex problems Strong communication skills that span various levels of management both with customers and Ardagh Self-starter with initiative, integrity and an ability to develop relationships with customer personnel Basic computer skills Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion. Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you'll enjoy the journey! Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited. The anticipated base annual salary range for this role is between $83,000 and $124,600 per year. This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate's qualifications, experience, and work location, where appropriate. Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time. Nearest Major Market: Chicago
    $29k-38k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Andrea Aslanides-State Farm Agent

    Customer service specialist job in Chicago, IL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $29k-38k yearly est. 2d ago
  • Customer Service Representative

    Accede Solutions Inc.

    Customer service specialist job in Chicago, IL

    The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers customer calls and inputs all customer information using acomputerized scheduling system; enters new customer information or changes into the system Receives customer complaints Answers questions, and provides information about services Resolves customer inquiries relating to transportation Communicates resolution to customers Clearly and accurately documents issues Maintains a clean and well-organized work area Represents Mobility Options in a professional manner to our service partners, and the community Other duties as required/assigned QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or equivalent, such as GED, required One or more years of Customer Service experience preferred Must be able to work shifts, or flexible work schedules as needed Ability to read, understand, interpret, and explain transit system operating rules,regulations, policies, phases and routes Ability to communicate via telephone with clear speech and a pleasant phone manner. Must possess excellent verbal communication skills Ability to work as a member of a team Must be computer literate and proficient in the use of Microsoft Office Must be able to interact and communicate with diverse clients Must be able to demonstrate poise, tactfulness, and diplomacy and have a high level of interpersonal skills to handle sensitive and confidential situations Must undergo a pre-employment drug test once offered a position Must be willing to undergo a criminal and employment background check once offered a position Travel requirement (as a percent): WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work shifts or flexible work schedules as needed. 85% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. The employee is generally subjected to long periods spent sitting, typing, orlooking at a computer screen. Employee may periodically need to travel locally. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods;use hands and fingers to type, manipulate, handle or feel; and talk and hear. The employee is frequently required to reach with hands and arms. The employee isoccasionally required to stand, walk, balance, and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally list and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to focus; long periods are spent looking at a computer. 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. #IND123
    $29k-38k yearly est. 2d ago
  • Customer Service Representative

    North Bridge Staffing Group

    Customer service specialist job in Chicago, IL

    Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP - 3 months $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm
    $20-22 hourly 1d ago
  • Customer Service Representative

    Connect Search, LLC 4.1company rating

    Customer service specialist job in Naperville, IL

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $30k-37k yearly est. 4d ago
  • Client Service/Account Representative

    The Chicago Hire Company

    Customer service specialist job in Chicago, IL

    Are you experienced in stellar customer service and have exposure to the automotive industry? Our client provides payment plans for customers purchasing vehicle service contracts from car dealers across the U.S. and Canada. We are looking for someone who will go above and beyond to delight our customers and dealers by empathizing with their unique situations and communicating clearly, both verbally and in writing. This person will effectively and calmly diffuse difficult situations, consistently demonstrate attention to detail, and strive to improve our internal processes. 2-3 years of similar call center/customer support experience (ideally in Automotive or Finance) & Fluency in French is preferred. This is a full time, in-office role, Monday through Friday. If you're ready to contribute to a dedicated team and enhance customer experiences, we'd love to hear from you! RESPONSIBILITIES: Handle customer calls regarding general inquiries, invoices, payments, and other questions. Use the company's web system to identify, research, and resolve customer issues. Promptly process new business and manage one or more administrator accounts. Collaborate with the team to meet mid-month and end-of-month deadlines. Establish and maintain strong relationships with administrators and dealers through effective communication. QUALIFICATIONS: MUST HAVE: 2-3 years of experience in a call center/customer support position. Automotive/Finance industry preferred (during school or post-grad). Fluency in speaking and writing French highly preferred Polished, professional, and motivated Great organization and written/verbal communication abilities to solve inter-departmental problems. Patient and self-motivated, can work and explain financial information to customers
    $29k-42k yearly est. 5d ago
  • Customer Service Representative

    Patient's Choice Medical

    Customer service specialist job in Rolling Meadows, IL

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-38k yearly est. 4d ago
  • Specialist - Actuarial Reserving

    Argonaut Management Services, Inc.

    Customer service specialist job in Chicago, IL

    Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. Job Description Reporting to the Head of Reserving - Specialty & Runoff, the Actuarial Analyst - Reserving will be responsible for supporting reserve reviews and related activities, including communication to stakeholders, ad-hoc projects and process improvement efforts. Key Responsibilities Assist in the performance of reserve reviews under the direction of the Head of Reserving - Specialty & Runoff and prepare related reports, summaries, and ad-hoc analyses/views of results. Interact with various stakeholders including finance, claims, underwriting and pricing departments to determine holistic views of reserves. Assist in the preparation of the year-end reporting, including Actuarial Opinions, Actuarial Reports, and other GAAP and statutory regulatory reporting. Support efforts to improve data and reports to increase the efficiency of Reserving processes and associated reporting. Work to expand knowledge of the property/casualty insurance industry and practices. Qualifications and Experience Bachelor's degree in actuarial science, mathematics or related field of study. 3+ exams of the Casualty Actuarial Society pursuing credentials. 2+ years of property/casualty experience. Strong communication skills with the ability to convey technical concepts to non-technical audiences. Ability to manage work on concurrent projects. Ability to work independently within a team environment and collaborate effectively to achieve the best product. Detail-oriented and able to quickly evaluate the accuracy of information. Proficient in Microsoft Office products. Ability to work with various data software such as SQL, R, Python or VBA. Experience with ResQ a plus. The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package. Chicago: $97,100 - $114,400 NYC: $105,900 - $124,700 PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at . Notice to Recruitment Agencies: Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice Benefits and Compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
    $31k-41k yearly est. 3d ago
  • Customer Service Officer

    Alphabe Insight Inc.

    Customer service specialist job in Chicago, IL

    Beloform Craft is a forward-thinking organization dedicated to developing future leaders through structured training, hands-on experience, and strategic exposure to core business operations. We believe in cultivating talent from within, empowering individuals with the tools, mentorship, and professional environment needed to grow into confident and capable management professionals. Job Description We are seeking a dedicated and professional Customer Service Officer to serve as a primary point of contact for our clients. This role focuses on ensuring clear communication, efficient issue resolution, and a consistently high standard of service. The ideal candidate will contribute to building long-term client relationships while supporting internal operations with accuracy and professionalism. Responsibilities Serve as the main liaison between the company and its clients Respond to inquiries and provide accurate information regarding services and processes Handle customer requests and concerns with professionalism and discretion Maintain organized records of interactions and follow-ups Coordinate with internal teams to ensure timely and effective solutions Uphold company standards for service quality and communication Qualifications Strong verbal and written communication skills Professional demeanor with a client-focused mindset Ability to manage multiple tasks efficiently in a fast-paced environment High level of organization and attention to detail Proficiency in basic computer systems and office tools Strong problem-solving and decision-making abilities Additional Information Competitive salary ($45,000 - $48,000 per year) Growth opportunities within a structured and supportive environment Skill development and ongoing professional training Stable and professional workplace culture Full-time position with consistent schedule
    $45k-48k yearly 2d ago
  • Customer Equipment Services Representative

    Ardagh Group S.A

    Customer service specialist job in Chicago, IL

    Provide Ardaghs customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment - Ensure customers, as a double seam authority, run Ardaghs products within established guidelines for optima Equipment, Representative, Customer, Mechanical, Metal, Packaging, Manufacturing, Retail
    $29k-38k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Adam Garcia-State Farm Agent

    Customer service specialist job in Chicago, IL

    Benefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since October 2017. We currently have four full-time team members and are excited to welcome a fifth. We believe in creating a positive and balanced workplace where people feel supported and appreciated. We offer two office outings each year (summer and holiday), 8 paid holidays, and 15 days of PTO/sick time with some rollover options. Team members also benefit from a Pre-Tax Health Expense Reimbursement program and a Simple IRA with employer match after two years. Plus, we keep the office stocked with snacks and drinks tailored to everyone's preferences. Conveniently located in Lincoln Square and Albany Park, we're steps away from the Western bus stop and Brown Line for an easy commute. I'm a graduate of the University of Iowa and have been with State Farm for over 11 years. As a longtime Chicago resident and proud dad of two boys, I love being part of this community. We partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected. If you're looking to join a team that values community, work-life balance, and a supportive environment, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Adam Garcia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 2d ago

Learn more about customer service specialist jobs

How much does a customer service specialist earn in Gary, IN?

The average customer service specialist in Gary, IN earns between $25,000 and $40,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average customer service specialist salary in Gary, IN

$31,000

What are the biggest employers of Customer Service Specialists in Gary, IN?

The biggest employers of Customer Service Specialists in Gary, IN are:
  1. Sherwin-Williams
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