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Customer service specialist jobs in Vancouver, WA

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  • Card Services Specialist

    Ultimate Staffing 3.6company rating

    Customer service specialist job in Oregon City, OR

    Ultimate Staffing Services is actively seeking a dedicated Card Services Specialist to join their client's team in Oregon. This role involves processing a high volume of card maintenance inquiries and ensuring exceptional service delivery. The ideal candidate will have a strong background in financial institutions and transaction processing. Responsibilities Process a high volume of card maintenance inquiries, including travel notices, debit card stop payments, CAMS/FICO alerts, special card order requests, and fraud alerts. Manage the returned card process. Handle a high volume of credit/debit card exceptions and GL transactions. Assist employees via the Card Services phone line, internal service requests, and email, demonstrating exceptional service skills. Review a high volume of card maintenance reports. Ensure accuracy and attention to detail in all data entry tasks. Qualifications Experience working in a financial institution. Proficiency in transaction/GL processing. Card servicing experience is beneficial but not required. High attention to accuracy and detail. Extensive data entry experience, including moving notes, transactions, and posting GL transactions. Required Work Hours Monday through Friday 8AM-5PM Benefits The position offers a competitive pay range of $23 to $25 per hour - DOE Additional Details Ultimate Staffing Services is seeking candidates who are committed to providing top-tier service and support in a dynamic environment. This role is perfect for individuals with a keen eye for detail and a passion for the financial sector. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $23-25 hourly 2d ago
  • Sales Support Specialist

    Robert Half 4.5company rating

    Customer service specialist job in Vancouver, WA

    About the Company The Sales Support Specialist plays a critical role in assisting the sales team to achieve revenue goals by providing administrative, operational, and customer support. This position ensures smooth coordination between internal teams and clients, enabling efficient sales processes and exceptional customer experience. About the Role This position ensures smooth coordination between internal teams and clients, enabling efficient sales processes and exceptional customer experience. Responsibilities Sales Operations Support Prepare and process sales orders, quotes, and invoices accurately. Maintain CRM systems with up-to-date client and deal information. Track and report on sales metrics and pipeline status. Customer Interaction Respond to client inquiries promptly and professionally. Assist with resolving order issues, delivery schedules, and product availability. Administrative Tasks Coordinate meetings, presentations, and follow-ups for the sales team. Manage documentation related to contracts, pricing, and compliance. Cross-Functional Collaboration Work closely with marketing, finance, and logistics teams to ensure seamless execution of sales activities. Support onboarding of new clients and ensure smooth handoff to account management. Qualifications Education: Bachelor's degree in Business, Marketing, or related field (or equivalent experience). Experience: 1-3 years in sales support, customer service, or administrative roles. Required Skills Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in CRM tools (e.g., Salesforce) and MS Office Suite. Detail-oriented with a focus on accuracy and deadlines. Preferred Skills Experience in [industry-specific context, e.g., technology, manufacturing]. Ability to work in a fast-paced environment and adapt to changing priorities. Problem-solving mindset and proactive approach. Pay range and compensation package Competitive salary and performance incentives. Health, dental, and vision insurance. Professional development opportunities. Equal Opportunity Statement We are committed to diversity and inclusivity.
    $39k-57k yearly est. 3d ago
  • Care Coordinator, Inpatient - Dual

    Kaiser Permanente 4.7company rating

    Customer service specialist job in Happy Valley, OR

    Inpatient Care Managers are Registered Nurses who independently assure patients are admitted to the correct level of care for accurate billing and reimbursement, provide quality, cost effective clinical coordination/care management in acute care and emergency care settings, manage patients with routine and complex transition planning needs by independently assessing needs, developing, and implementing plans of care for transitions across care settings. Inpatient Care Manager also serve as expert consultants and educators for physicians and other health care team members for discharge and transitional care, coordination of internal and community resources, and support the evaluation and improvement of systems of care to support the optimal utilization of health care resources, while maintaining quality of patient care. The Inpatient Care Manager assumes primary accountability for anticipating, assessing, developing, implementing, documenting, advising, and communicating a safe transition plan of care for patients with complex care needs. Essential Responsibilities: Coordinates post-discharge patient care needs to assure the timely and effective discharge of routine and complex patients from the hospital setting. Independently and proactively completes and documents patient assessments which are thorough, timely, age appropriate, and reflect psychosocial support systems, care needs, health plan benefits, level of care determinations for hospitalized patients. Coordinates and communicates with patients, families, and the health care team to develop mutually agreeable plans of care that optimize the use of resources to support the particular needs of individual patients. Facilitates resolution of issues which present barriers to safe transfers through the use of patient/team care conferences to assure the efficient transition to a lower level of care and to assure the patient/family receives the right care at the right time so that quality and utilization of resources are simultaneously enhanced. Ensures systematic and ongoing contact with interdisciplinary staff and continuing care services to assure the safe transition of patients across care settings. In collaboration with the interdisciplinary health care team, ensures regulatory and compliance standards are met. Perform duties as requested. Basic Qualifications: Experience Minimum of two years combined RN experience in the following areas: Med/Surg (hospital acute care) ICU (hospital acute care) Emergency Department Home Health Skilled Nursing Facilities Hospice Long Term Acute Care Inpatient Rehab Utilization Management Education Successful completion of an RN program by date of hire. High School Diploma or General Education Development (GED) required. License, Certification, Registration This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire. Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire Registered Nurse License (Oregon) within 6 months of hire Basic Life Support within 3 months of hire Additional Requirements: Demonstrated ability to interrelate with physicians, nurses, support staff, and patients in interdisciplinary approach. Demonstrated ability to work as part of a team and work as a constant patient advocate. Basic physical, psychosocial, functional assessment skills. Familiar with care process related to discharge and transitional facilities and services. Thorough knowledge of principles of teaching and delegation, assessment skills and care planning, and appropriate utilization of acute hospital, long-term care, and home care resources. Able to develop concise and thorough documentation of patient clinical assessment and care needs. Highly effective problem solving, written and verbal communication, customer service, organizational and time management skills. Ability to effectively provide culturally competent care. Ability to navigate conflict in high pressure situations. Ability to use fixed and mobile technological devices. Preferred Qualifications: Knowledge of appropriate utilization of acute hospital and Kaiser Permanente internal resources. Knowledge of Medicare and Medicaid regulations related to eligibility requirements: hospital, nursing facilities, home health, hospice, and Durable Medical Equipment (DME). Knowledge of utilization management principles and tools. Demonstrated clinical judgment and customer-focused service skills. Knowledge of principles of patient teaching, disease prevention measures, and physical assessment as it relates to the needs of patient and the next level of care. Certified in Case Management. BSN or bachelors degree and MSN.
    $44k-53k yearly est. 1d ago
  • Clinic Call Center Specialist/Interpreter

    Outside In 4.0company rating

    Customer service specialist job in Portland, OR

    Job Details Main Building - Portland, OR Full Time None $23.70 - $26.16 Hourly None Day Customer ServiceDescription Outside In operates under a harm reduction-model and serves as a primary care home to a diverse population of clients including, but not limited to, those who are underserved, marginalized, low income, and experiencing homelessness. The Clinic Call Center Specialist is essential to our multi-disciplinary medical team. The Clinic Call Center Specialist manages a multi-line telephone and online communication for our Downtown and East medical clinics. This role also provides reception and appointment scheduling, conducts new patient registration including our patient education and orientation process, and assists with insurance (Oregon Health Plan) navigation. Bilingual Spanish & English is a requirement of this position. This is a full-time position with benefits and is union-represented. Union membership is required. Essential Duties Call Center Coordination Assist with training of Call Center staff; Be an engaged team member of a Patient Centered Primary Care Medical Home care team; Coordinate with back clinic staff to ensure accurate scheduling of appointments; Answer phone calls and assist with phone system; Patient/Customer service Maintain an environment conducive to patient comfort and confidentiality; Oversee patient communication and reception within our Call Center department; Assist patients with registration process and Mychart navigation; Provide referrals for clients to various community agencies as needed; Verify insurance eligibility, benefits and copayments; Screen qualified patients with applying for health insurance benefits through the Oregon Health Plan; Care Coordination Conduct health maintenance outreach calls; Assist providers and back clinic staff with patient follow-up and care coordination; Medical Information Management Promote accuracy, and efficiency in scheduling process; Daily data entry and troubleshooting of patient registration using EMR; Participate in process improvement projects that pertain to role; Meet personal/team qualitative and quantitative targets; Qualifications Technical Requirements: Microsoft Office Suite (Word, Excel, Outlook) Windows Server Electronic Health Record systems preferred (EPIC) Qualifications and Education Requirements Bilingual spoken/written English/Spanish. Must pass language test with a score of Advanced-Low or higher. Training or experience as a medical interpreter/translator. If don't have the qualification, you have the option of taking course training with a language test score of Advanced-Mid or higher needed later on. Ability to handle crises & multiple tasks in high call volume environment. Excellent communication skills. Strong reception and administrative skills with high accuracy and attention to detail. Able to work with people from diverse ethnic, cultural, gender, socioeconomic, and sexual preference backgrounds. Able to work both independently and as a member of a team. Medical office or medical terminology background , preferred Medical Interpreter experience , preferred Call Center Experience, preferred Working Conditions This job is located in a standard medical office environment at our Downtown Portland Clinic located at 1132 SW 13 th Ave Portland, OR 97205 and our East Portland Clinic located at 16144 E Burnside Portland, OR 97233. Physical Requirements While performing the duties of this job, the employee is regularly required to sit and talk or hear for extended periods of time. The employee frequently is required to use hands and fingers to type, answer phones and forward calls. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 20 pounds.
    $23.7-26.2 hourly 60d+ ago
  • Parent Engagement Specialist

    Legendary Sweat Payroll LLC

    Customer service specialist job in Lake Oswego, OR

    Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work! What we offer: Lets look at what Dogtopia does for you. Its always bring your dog to work day! Education in basic dog obedience and training Fun, dynamic team culture Career progression based on performance Additional certification programs available Competitive wages with flexibility in scheduling Learn key skills related to customer service, teamwork, or even sales Benefits for Full-Time team members Now that we have the fun out of the way, lets get into the what you can offer us. Day to Day Duties Selling daycare enrollments Leading tours of our facility Booking Meet & Greet appointments on the phone Making phone calls to leads Following-up with Pet Parents and Dogs via phone and text Posting to Instagram and Facebook Using computer software including MS Office, iOS and more Multi-tasking--delivering customer service while balancing needs of Canine Coaches in playrooms Cleaning Managing a POS system Greeting EVERYONE that walks into Dogtopia! Understanding Dogtopias Noble Cause Understanding our Dogtopia-isms The Rules by which we, as DOGTOPIANS live by are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like Its the Most Exciting Day Ever! Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopias safety and cleaning standards. Inventory management of office supplies. Communicates behavior modification plans to pet parents and any behavior challenges. Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all times. A self-starting individual with VERY STRONG organizational skills Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customer service standards. Answering Phones, emails and questions from Pet Parents Strive for high customer review ratings! ENJOY your team! GROW your team! And PLAY to your fullest potential As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: ******************************************* #PM25 Qualifications: Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast paced environment Strong customer service skills, along with customer tolerant Ability to make/take phone calls while still assisting lobby Must be comfortable with upselling Job Type: Part-time Benefits: Employee discount Flexible schedule Work Location: In person Requirements: Compensation details: 16.3-16.3 Hourly Wage PI00738e8f49ae-31181-38875049
    $36k-58k yearly est. 8d ago
  • Part-Time Customer Service Agent

    Sixt Usa 4.3company rating

    Customer service specialist job in Portland, OR

    Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $ 23.25 per hour. YOUR ROLE AT SIXT You welcome all customers upon arrival and gather feedback to improve their future rental experience You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays Bonus Plan Take advantage of a bonus plan based on performance Employee Assistance Program Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
    $29k-34k yearly est. 10m ago
  • Parenting Call Specialist

    Native American Rehabilitation Association Northwest 4.1company rating

    Customer service specialist job in Portland, OR

    The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior. EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473). We are mission driven and spirit led! Job Description Position Summary: The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting. Essential Job Duties: · Provide phone and/or video support to parents, families, and the local community. · Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation. · Assess suicide risk for callers and take necessary steps to ensure safety · Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver. · Monitor food and housing security · Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting · Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources · Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs · Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired · Provide a warm hand off for consumers who are being referred out to resources · Maintain logs and clinical records documenting support calls, follow-up, and outcomes · Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer · Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved · Connect with parent and family community centers, resources, and disabled services public care delivery system as needed · Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings. Qualifications · Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire. · Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred. · Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset. · Desire to serve children and families in a supportive capacity. · Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred. · Understanding of common health and behavioral health issues for children and families. · Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing. · Initiative to communicate effectively in coordinating care. · Excellent communication skills. · Knowledge and skill in working in a multi-cultural environment. · Good understanding of professional role and boundaries Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-44k yearly est. 60d+ ago
  • Opal Engagement Specialist

    Friendly House Inc. 3.2company rating

    Customer service specialist job in Portland, OR

    Job DescriptionDescription: Elder Pride Services Opal Engagement Specialist FLSA Classification - nonexempt Salary Grade - $24.50 per hour, 20 hours per week Benefits - Paid time off and sick leave prorated by FTE. 403b with a 4% match after 90 days of employment, 11.5 Holidays. Discounts on Preschool, After School, and Summer Camp. EAP program. Fitness center on site. Reports to - Director of Community Services Worksite- The Opal Apartments 12691 NW Dogwood, Portland, Oregon 97229. Occasional required meetings offsite, most frequently at 1737 NW 26th Ave, Portland, Oregon 97210 Schedule - Monday to Friday between 9AM and 6PM. Occasional weekend and evening hours with notice. Supervision - This position may supervise volunteers, but no supervision of other staff is required. This position is union-eligible and is represented by ILWU Local 5. Job Overview This position will work collaboratively with other staff, volunteers, community partners, and funders, with the overarching goal of improving the lives of aging LGBTQ+ people. The Engagement Specialist for Elder Pride Services (EPS) at The Opal works both independently and collaboratively to enhance community engagement and enrichment for residents of The Opal through creative, engaging, and varied activities and programming. The engagement services focus on helping residents stabilize their housing, improve their health, and reduce feelings of isolation through intentional community building. Responsibilities and Duties Key Responsibilities: Plan, coordinate, and execute a vibrant calendar of culturally appropriate activities that support residents' physical, emotional, social, and cognitive wellness.Accommodate the interests and needs of residents in planning activities. Communicate with residents regarding activities and events. Seek out opportunities and resources to elevate the program-volunteers, entertainers, community groups, and more. Successfully engage residents in building community at the Opal, and connecting with the broader Friendly House and LGBTQ+ older adult communities. Provide a resident-centered approach to activities and community-building that promotes independence and autonomy. Assist with planning and hosting special events in partnership with EPS staff, property management, and community partners. Think outside the box, overcome obstacles, and inspire participation (even from those hesitant at first). Collaborate with Opal Resident Services Coordinator to ensure resident's understanding of staff roles and responsibilities, and on activities of overlap, such as food pantry, resource events, etc. Responsible for monthly newsletter, in collaboration with EPS Engagement Coordinator General Responsibilities Track and report on attendance and other metrics. Ensure common areas are clean and orderly upon completing activities, programs and resident events.? Demonstrate responsibility for the safety of residents and property. Develop positive relationships and work collaboratively with Elder Pride Services team members, Friendly House staff, Property Management, and community partners to enrich and support residents. Actively participate in Friendly House All Staff, EPS Team meetings, and at least one FH staff committee. Positively promote and encourage a supportive culture reflective of Friendly House's values, mission, and history. Demonstrate responsibility for the safety of residents and property Report any alleged or perceived abuse or neglect of an older adult to Adult Protective Services (APS). Perform other duties as assigned. Qualifications and Requirements Associate's degree in social services, gerontology, recreation or related field OR two years of experience in activities planning and coordination, preferably working with older adults or LGBTQ+ people, OR a combination of education and experience. Ability to approach different people and situations culturally appropriately, including effective communication with people from diverse backgrounds and lived experiences. Knowledge of best practices and/or lived experience in the LGBTQ+ and/or aging community. Excellent communication skills including active listening, verbal and written communication, and interpersonal skills. Strong planning and organizational skills. Dependable, reliable, and punctual. Computer-literate with working knowledge of Microsoft Office, Publisher, Canva, and virtual meeting platforms. Demonstrated use of professional judgement while providing services to vulnerable diverse populations. Understand the importance and need to establish boundaries and can clearly communicate and uphold boundaries. Self-Starter: Takes initiative, can start tasks independently, and demonstrates critical thinking skills. Flexibility to adapt services and programming to meet resident and organizational needs. Friendly House Non-Discrimination Statement It is the policy of Friendly House to treat all people with dignity and respect. The agency prohibits discrimination based upon race, sex, religion, color, gender identity, age, national origin, marital or familial status, pregnancy, sexual orientation, citizenship status, military service, veteran status, housing status, source of income, political affiliation, union affiliation, physical or mental disability or other protected status in accordance with applicable law. In addition, we shall not discriminate against minority-owned, women-owned, or emerging small business. Requirements: Physical Requirements Employee must be able to remain in a stationary position for extended periods of time (up to 30-50%), with the ability to move and traverse the office and work environment. Use hands/fingers to handle or feel. Operate the computer and other office equipment. Ascend stairs or walk on uneven terrain. May need to stoop, kneel, crouch, bend. The ability to see or observe detail at close range. May lift or move items up to 30lbs. May be exposed to smells, cold/heat, and outdoor environments. If requested, reasonable accommodation will be made available to enable employees with disabilities to perform the essential functions of their job, absent undue hardship to Friendly House.
    $24.5 hourly 15d ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer service specialist job in Portland, OR

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Portland, OR. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $45k-60k yearly est. Auto-Apply 60d+ ago
  • Client Specialist

    Barry's 3.7company rating

    Customer service specialist job in Portland, OR

    We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
    $41k-63k yearly est. 37d ago
  • Private Client Experience Specialist - Portland, OR

    JPMC

    Customer service specialist job in Portland, OR

    Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service. As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team. Job Responsibilities Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed. Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers. Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients. Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters. Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events. Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager Required Qualifications, Capabilities, and Skills A minimum of two years of financial services experience. Demonstrated experience delivering exceptional client service to an affluent client base. Preferred Qualifications, Capabilities, and Skills A bachelor's degree Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs. This role will report in the office on a hybrid schedule. This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process . Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
    $34k-52k yearly est. Auto-Apply 60d+ ago
  • Automotive Customer Service Advisor - 1004

    Tupeloms

    Customer service specialist job in Portland, OR

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $33k-42k yearly est. 1d ago
  • Community Engagement Specialist

    Yamhill Community Care

    Customer service specialist job in McMinnville, OR

    Location: Local Hybrid: Local to the McMinnville, OR area, with flexibility to work both remotely and/or in-person at YCCO's office in McMinnville. Department: Health Plan Operations FLSA Status: Exempt Division: Community Health Physical Strength: Light (L) Reports To: Community Health Systems & Tribal Relations Manager Location: Local Hybrid Supervisory Occasional Weekend Role: No Work: Yes About Us: Yamhill Community Care is a nonprofit coordinated care organization dedicated to managing the healthcare for Medicaid members, covered under the Oregon Health Plan, in Yamhill County, as well as parts of Washington and Polk Counties. Our mission is to improve the quality of life of the communities we serve by coordinating effective care. Beyond healthcare, we also provide an Early Learning Hub, supporting families and children with essential resources and programs for early childhood development. Together, we're building a unified healthy community that celebrates physical, mental, emotional, spiritual, and social well-being. Learn more about Yamhill Community Care: click here Summary The Community Engagement Specialist is responsible for developing and implementing contractually aligned community engagement strategies, including ensuring the collection of feedback from and sharing of information with the Yamhill Community Care (YCCO) service area community; overseeing a feedback loop between community input, YCCO staff and leadership, and the Board of Directors; and developing pathways for relationship development within the community. Essential Duties Serves as Administrator for the Community Advisory Council (CAC), ensuring compliance with all OHA contract-required activities and deliverables related to the CAC. Conducts a Community Health Assessment and continued assessment work throughout the community at least every five years in compliance with the YCCO contract and other accreditation opportunities. Leads in the development, execution, and maintenance of community engagement strategy for YCCO. Support and engage with federally recognized Tribes, sharing resources and promoting awareness of Tribal sovereignty. Job Duties Member & Community Member Engagement Interprets YCCO contract, state rules and regulations, incentive metric requirements, Health Equity Plan, and other plan-related documents to determine member and community engagement strategy. Performs community outreach and engagement activities to connect with Yamhill Community Care members and community members at large, including those who may experience health disparities. Engages Spanish-speaking community members and Hispanic / Latinx culturally specific organizations as part of strategic outreach. Ensures linguistically appropriate activities and materials are prioritized. Provides leadership, direction, and technical expertise to team, external partners, providers, and vendors as well as internal staff regarding member communication and engagement. Conducts surveys, listening sessions, interviews, and other methods of soliciting input; analyzes and creates reports based on this feedback. Collaborates with other departments to align and compile member outreach efforts. Coordinates or supports community events to offer services, education, and connections. Shares member feedback reports from sources like state member surveys, satisfaction surveys, and community engagement efforts with staff, committees, community partners, and community members. Promotes trust-building and credibility with YCCO members as a whole and the community at large, including Tribes, rural populations, and communities from all different backgrounds and demographics. Provides direct navigation services to members when appropriate as part of outreach and engagement activities, including but not limited to checking eligibility, providing screening and referral, conducting surveys, and offering resources. Develops and maintains policies and procedures related to member and community member engagement strategy and best practices. Completes assignments, monthly statistics, and all reports per Department guidelines. Participates in the preparation and submission of regulatory and contract-required deliverables. Oversees culturally adaptive, data-informed engagement methods. Creates and informs internal initiatives informed by member input; completes feedback loop to ensure the community receives ongoing updates on input-informed initiatives. Designs the member engagement social media strategy and engages with the community as appropriate on social media and other digital platforms. Facilitates internal committees related to member and community member engagement. Champions health equity and YCCO efforts to redistribute power and resources; recognizes, reconciles, and rectifies historical and contemporary injustices within the YCCO healthcare and social service systems. Community Advisory Council & Health Assessment Supports the Community Advisory Council, including material development, meeting planning tasks, ensuring language access needs are met, and coordinating technology. Ensures meeting activities and materials are culturally and linguistically appropriate according to the CLAS Standards. Ensures Community Advisory Council-led member education initiatives around preventative care. Leads CAC, Oregon Health Plan (OHP) member recruitment activities in line with the CCO (Coordinated Care Organization) contract, state, and other regulatory requirements. Supports required CAC-related contractually required reporting to OHA. Participates in local, state, and national workgroups, collaboratives, and learning sessions as appropriate. Develops strategies and plans to improve preventive care practices, population health, and address social determinant of health in the community. Supports the development of collaborative Community Health Needs Assessment and Community Health Improvement Plan (CHIP). Provides leadership in Community Health Assessment process development, maintenance, and reporting. Supports maintenance and implementation of CHIP strategies related to member and community health. Essential Department & Organizational Functions Works to cultivate and develop inclusive and equitable services, and working relationships with diverse groups of employees, community partners, and community members. Participates in the preparation and submission of regulatory and contract required deliverables. Works closely with other YCCO departments, including Compliance to assist with audits, including the External Quality Review (EQR), as needed. Proposes and implements process improvements. Meets deadlines for completion of assigned responsibilities and projects. Maintains agreed upon work schedule with punctual, regular, and predictable attendance. Attends in person Annual Company Conference in Oregon; typically held in the fourth week of September. Demonstrates cooperation and teamwork using a professional and respectful demeanor. Provides cross-training on specific job responsibilities. Meets identified goals that contribute to departmental goals. Respectfully takes direction from Supervisor. Performs other duties as assigned. Knowledge, Skills, & Abilities Knowledge of community engagement best practices. Strong public speaking and presentation skills. Timely and accurate production of stakeholder communications and presentations. Knowledge of social determinants of health and their relationship to a person's overall health and well-being. Excellent written composition skills. Excellent organizational skills including the ability to handle multiple priorities and demands simultaneously in a dynamic work environment while maintaining high attention to detail and accuracy. Ability to work independently, use sound judgment, anticipate next steps and be proactive as part of a diverse team within a Matrix (cross-department) or shared resources across departments work model with a spirit of cooperation. Excellent computer skills, including Microsoft Windows, Word, Excel, and Outlook. Ability to communicate both professionally and effectively in all forms of communication in a responsive, timely manner. Ability to work in an environment with diverse individuals and groups. Ability to remain flexible, positive, and adaptable. Ability to work across the YCCO region and to work remotely, as needed. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties Education & Experience Required: Minimum three (3) years of related personal and/or professional experience with community engagement, organizing, surveying, or advocacy. Bilingual Skills (English / Spanish, Skills Pay available). Familiarity with Yamhill County and surrounding areas. Program experience working with the Medicaid or low-income population. OR: Any combination of education and experience that would qualify candidate for the position. Preferred: Bachelor's degree in Community Health, Communications, Public Health, Social Work, Public Administration, or related field. Familiarity with Tribal history in Oregon, working with federally recognized Tribes, and/or background with Tribal or American Indian / Alaska Native culture and practices. Certificates, Licenses and/or Registrations This position does not require any certificates, licenses, or registrations. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this position. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl. The employee may occasionally need to lift and/or move up to 25 pounds. This position operates in a professional office environment and requires frequent use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. This position may include occasional required or optional travel outside of the workplace, in which the employee's personal vehicle, local transit, or other means of transportation may be used.
    $36k-58k yearly est. 60d+ ago
  • Court Liaison / Customer Service Agent

    2 Watch Monitoring Inc.

    Customer service specialist job in Vancouver, WA

    RESPONSIBILITIES 2WM is a preferred service provider for the State of WA for incarceration services, including monitoring and reporting. This position serves as front line contact for clients of the court and for program participants of the courts. Will do registration, intake, specimen collection for drug testing, collect payments, data entry, and administer regulated processes to participants in court-ordered programs. Also responsible for updating records and answering phones. QUALIFICATIONS High School Diploma or equivalent Must be comfortable observing and handling biological specimens. Must be able to give and receive verbal and written instructions Working at a fast pace with the ability to multi-task Ability to concentrate on the task at hand Ability to work in a rapidly changing environment Demonstrates good organizational, communication, and interpersonal skills; ability to manage concerns of customers in a professional manner Must be able to make decisions based on established procedures and exercise good judgment Physical Requirements: Light to moderate physical effort (lift/carry up to 25 lbs) Repetitive motions and/or prolonged computer use CONDITIONS OF EMPLOYMENT Successfully pass pre-employment Washington State Criminal History Background check Successfully pass pre-employment drug screening Requirements:
    $29k-37k yearly est. 19d ago
  • Sales and Customer Acquisition Representative

    Peak P-Group

    Customer service specialist job in Portland, OR

    We specialize in delivering high-impact sales solutions by understanding complex markets and helping our clients overcome key challenges. As a strategic sales and customer service company, we provide full-service support with minimal onboarding time, getting results quickly and efficiently. If you're great at closing sales, love meeting new people, and have a passion for delivering exceptional customer service, this is the role for you. Join our Sales and Customer Acquisition Team and become the vital link between our company and new customers. You'll introduce innovative tech solutions, make personalized recommendations, and guide clients from the first conversation through to installation. This is a fast-paced, team-driven environment where your skills in customer service and sales will shine-and where your success will be celebrated. If you're ready to grow and connect customers with the tools they need, we want to meet you! Sales And Customer Acquisition Representative Responsibilities: Engage directly with residential customers in the area to represent Lumen and promote current products, plans, and special sales offers. Proactively generate leads and identify potential customers through outreach and networking Guide clients through the decision-making process, turning interest into successful sales Overcome objections with professionalism while maintaining high standards of customer service and care Stay organized and efficient while managing your assigned territory to ensure smooth and effective sales operations Work closely with management and fellow Sales and Customer Acquisition Representatives to tailor service packages and support seamless client onboarding. Participate in ongoing training and industry development to enhance your product knowledge and refine your sales techniques Sales And Customer Acquisition Representative Desired Attributes: Experience in sales, retail, hospitality, or other customer-facing roles where you've delivered results and built strong client relationships A natural talent for making customers feel heard, understood, and valued Reliable transportation and the flexibility to travel within your assigned territory as needed A positive, goal-oriented mindset with a passion for continuous personal and professional growth The ability to stay calm under pressure and adapt quickly in a fast-changing sales environment Sales and Customer Acquisition Representative Benefits: A supportive, team-oriented culture where collaboration and growth are encouraged Comprehensive hands-on training and ongoing professional development to build your career Unlimited earning potential with uncapped commissions and performance-based bonuses Fast-track promotion opportunities into leadership, training, and management roles Exciting company trips, retreats, and incentives for top performers Get rewarded for your results. This is a commission-only position with limits on earnings, and the compensation listed represents average annual income for representatives in this role.
    $39k-52k yearly est. Auto-Apply 8d ago
  • Reservationist Part-Time

    Transdevna

    Customer service specialist job in Portland, OR

    TransdevinPortland ORishiring Part-Time Reservationists tointerceptcustomercallsandschedule transportation.We are seekingfriendly,customerservice-orientedpeople whoare dedicatedto safety. located at 2800 Nela Ave, Portland, OR 97210 Position requires 7-day per week availability. Department is open Monday - Friday 9a - 5p, and Saturday - Sunday 10a - 5p, 365 days per year. Part-time employees generally work half-days, 3-5 days per week, including 1 weekend shift. Transdevisproudto offer: Competitivecompensationpackage with a starting rate of$20.76 Benefitsinclude: + Sickdays:5days + Holidays:12 days;8 standard + Otherstandardbenefits:401(k)retirementplan Benefitsmayvarydependingonlocationpolicy.Theabove represents the standard Corporate Policy.Key Responsibilities: + Answercustomercallsand inputride informationusing a computerizedscheduling system. + Enternewcustomerinformation andchangesintothesystem. + Dataentry into spreadsheetsand databases. + Communicatelatevehicleserviceandverifying"NoShows"withcustomers. + Resolveservice-relatedcomplaints. + Createdailyroutemapsofthe reservations forthe drivers. + Otherdutiesasrequired. Qualifications: + HighschooldiplomaorGEDrequired. + 2 yearsreservationistorcustomerserviceexperience. + Computerliterate + Excellentcommunicationandlisteningskills. + Mustbe able toworkshifts orflexible workschedulesasneeded. + SubjecttoaDOTdrugtestingandphysicalifapplicable.DOTRegulation49CFRPart40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason. PhysicalRequirements: Theessentialfunctions ofthispositionrequiretheabilityto: + Sitforextendedperiods (upto5hours perday);occasionallywalkforshortdistances onpossible sloped ground or slippery and uneven surfaces + Pushandpullobjectsupto5pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 10 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Must be able to hear, understand, and articulate verbal instruction from callers into typed data entry using a computer workstation requiring visual acuity and manual dexterity + Requires the use of a headset with microphone to communicate with callers Reasonable accommodations maybe made toenable individuals withdisabilities toperformthe essentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact ************************************ Drug-freeworkplace: Transdevmaintainsadrug-free workplace.Applicantsmust: + BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.). + Successfullypassa pre-employmentdrug screen. AboutTransdev:Cities,counties,airports,companies,anduniversitiesacrosstheU.S.contractwith Transdevto operatetheirtransportation systems, maintaintheirvehicleandfleets, and deliveron mobilitysolutions. TransdevU.S.employsa teamof32,000across400locationswhilemaintainingmore than17,000vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by ourpurpose.Transdev -themobilitycompany-empowers thefreedomtomoveeverydaythanks tosafe,reliable, and innovative solutions that serve the common good. Find out more at ******************** watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedhereare representativeofthosethatmustbemetbyanemployeetosuccessfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. TransdevisanEqualEmploymentOpportunity(EEO)employerandwelcomes allqualifiedapplicants.Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, genderidentity, sexual orientation,religion or other legally protected status. Californiaapplicants:PleaseClickHereforCAEmployeePrivacyPolicy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part Time Req ID: 5736 Pay Group: EB6 Cost Center: 423 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
    $20.8 hourly 14d ago
  • Cold Calling Specialist

    Weather Built Homes LLC

    Customer service specialist job in Vancouver, WA

    Job DescriptionBenefits: 401(k) Bonus based on performance Company parties Flexible schedule Opportunity for advancement Paid time off Training & development Join the Winning Team at Weather Built Homes! Location:Onsite in Vancouver, WA Schedule: Part-Time | MondayFriday, 8:00 AM 2:30 PM Pay: $18$20/hour (based on experience) + Uncapped Bonus Opportunities Were looking for a motivated Cold Calling Specialist to join our team! This role is 100% focused on outbound cold callingyoull be the first point of contact with homeowners, introducing our services and sparking their interest. What Youll Do Make daily outbound calls to homeowners Introduce our company and services in a professional, friendly manner Record clear and accurate notes from each conversation Follow scripts and rebuttals while adding your own personality and style What Were Looking For Previous cold calling experience (required) Strong communication skills and a confident phone presence Comfortable handling objections Self-motivated, reliable, and able to work independently Someone who can let rejection roll off their back and persevere with a great attitude What We Offer Competitive hourly pay (based on experience) Supportive team environment with training provided Opportunities for growth within the company If you have cold calling experience and love connecting with people over the phone, wed love to hear from you!
    $18 hourly 25d ago
  • Customer Service Agent - Clackamas

    Oregon Beverage Recycling Cooperative 4.2company rating

    Customer service specialist job in Happy Valley, OR

    Job Details Corporate - Clackamas, OR Clackamas Zone 1 - Clackamas, OR; Portland Metro - Portland, OR Full Time $18.00 - $18.00 HourlyDescription Our Vision A world where no resource is wasted. Our Mission To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively. Our Values We are loyal, resilient, trustworthy, creative, competent, and engaged. Position Summary Dive into a role where every call or email is an opportunity to make a difference. At OBRC, we're on the lookout for a dynamic individual who thrives in a fast-paced environment, managing a high volume of inbound communications with precision and timeliness. This position will be communicating orally and in writing with OBRC and BottleDrop customers. The Customer Service Agent will identify customers' needs, clarify information, research any issues, and provide solutions. Superior organizational skills and accuracy must be demonstrated consistently. As a Customer Service Agent, you'll often engage in online information retrieval and work with word processing, spreadsheets, our in-house software, and Outlook. What You'll Do Master the art of juggling by managing a high volume of inbound and (occasional) outbound calls and emails, ensuring every customer feels heard and valued. Assist with email requests, providing each customer with prompt and detailed responses tailored to their needs. Follow communications “scripts” to ensure consistent and accurate responses across various topics. Tap into available tools and databases to source the required information for each customer inquiry. Consult company policies to decide if an issue can be quickly resolved or needs managerial review. Ensure timely follow-up with customers to resolve outstanding issues. Maintain confidence and protects operations by keeping information confidential Other duties as assigned Qualifications Excellent customer service in person, on the phone, and via email Strong phone and verbal communication skills along with active listening Knowledge of generally accepted office practices and procedures Experience in organizing and maintaining accounts and files Ability to follow general instructions and understand directions for completing assigned projects Computer experience, particularly with word processing and excel spreadsheets Upbeat positive attitude and professional demeanor Must be reliable and able to work independently Pre-Employment drug screen. Does not include THC testing. Perks of Joining Our Team Location: Our office is based out of our Clackamas Headquarters, providing a central and accessible location for all team members. Coffee Lovers Rejoice: Enjoy unlimited access to our state-of-the-art coffee machine in the break room. Whether you're a fan of espressos, lattes, or a classic cup of joe, we've got you covered - all for free! Comprehensive Health Benefits: We prioritize the well-being of our employees. Choose from our health insurance packages, including vision and dental. While these benefits are employee-funded, we've ensured they are both comprehensive and competitive. Friendly Coworkers: Join a team of supportive and friendly colleagues who are passionate about their work and always ready to collaborate. 401(k) Matching Program: After 60 days of employment, enjoy a 100% match on contributions up to 4% of your compensation, plus an additional 50% match for the next 2%.
    $29k-35k yearly est. 41d ago
  • Access Services Specialist (Part-time Evening/Weekend Supervisor)

    George Fox University 4.1company rating

    Customer service specialist job in Newberg, OR

    George Fox University's Library Department is seeking a team player with excellent organizational skills to serve as our Access Services Specialist. About the Job: The Access Services Specialist plays a crucial role in implementing procedures and maintaining workflows in circulation and interlibrary loan, particularly during evening and weekend hours, while also overseeing and coordinating interlibrary loan services and providing access service to patrons. Job responsibilities include, but are not limited to: Providing outstanding customer service to all library patrons. Serving patrons by answering or referring questions, answering phones, and resolving or reporting issues. Performing all library circulation services and other special projects and duties as assigned. Training and supervising the scheduled evening and weekend student employees in the circulation area. Assisting with Interlibrary Loan and Summit resource sharing (Orbis Cascade Alliance) processes and procedures. Overseeing the opening and closing procedures for the building. Supporting the research librarians by working on projects (such as updating libguides) Maintaining inventory of library supplies. Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service. By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role. Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people. Other duties as assigned. A Day in the Life of This Position: Supervising student employees during evening and Sunday hours, ensuring they are well trained in their responsibilities. Support the Access Services front desk by answering patrons questions, and reconciling their library accounts as needed. Support Interlibrary Loan by maintaining the lending queue. Work with supervisors to assure students are getting the best training. We're looking for candidates who have: One year of library or other relevant experience. Comfortable using Microsoft Office (Word, basic Excel) and its Google equivalents. Experience with library automation systems is a plus. Detail oriented with strong organizational skills. Ability to work at a computer for an extended period of time. Ability to relate effectively with the library's public and supervise student employees. Excellent verbal and written communication skills. Ability to work independently with a high level of dependability. Legal authorization to work in the United States. This position does not offer visa sponsorship; therefore, only applicants who do not require sponsorship for employment visas, now or at any point in the future, should apply. A commitment to the University's Theology of Racial and Ethnic Diversity. A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, abilities, ethnicities, political views, and expressions of Christian faith. A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith. Job information: Hours Per Week: 40 hours per week, 9 months per year Work Period: August 15th through May 15th Anticipated Weekly Schedule: Sunday through Thursday - 1:00 p.m. to 10:00 p.m. The schedule will adjust to weekday/daytime hours during Christmas break and Spring break. Primary Work Location: Newberg Campus Working Conditions: Physical requirements could include lifting more than 10 pounds and performing any activities such as balancing, bending/stooping, climbing stairs, crawling, crouching, climbing ladders, kneeling, repetitive motion or reaching above shoulder level. Supervisor: Access Services Supervisor George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students. Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website. As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community. What is most appealing about working at George Fox University? Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values. Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word. Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ. Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do. For your personal well-being we offer: A strong Christian vision and mission-led organization with opportunities for your growth and contributions. Wonderful Christian peers and a vibrant student population. A beautiful and peaceful campus environment with areas to walk and coffee shops and restaurants close by. Free Fitness Center membership. Free parking. Application Procedures - kindly apply only through this website When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume : Letter of Interest Curriculum Vitae (CV) or Resume Other supporting materials may be requested at a later stage of the review process. Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled. We invite you to Be Known at Oregon's largest private and nationally recognized Christian University! **This position is subject to close at any time, regardless of the date on the posting. **Have questions or need assistance with our application process? Contact ****************************** Equal Employment Opportunity Policy The university is an equal-opportunity employer. Every employee has the right to work in surroundings free from all forms of unlawful discrimination. It is our policy to make decisions about applicants and employees without regard to sex, age, race, color, marital status, national origin, disability, veteran status, or any other status to the extent prohibited by applicable local, state, or federal law. This prohibition applies not only to the recruiting and hiring process but to all facets of the employment relationship, including promotion, pay, training, classification, performance reviews, discipline, and termination. George Fox is owned by the Northwest Yearly Meeting of Friends Church and its mission is distinctly Christian. Employees are required to agree with and abide by the university's faith statement and its statement of community responsibilities. Within the context of this agreement and commitment, employment opportunities are otherwise available to all persons on the basis of their experience and skills. In the recruiting process, the university may make special effort to solicit applicants from underrepresented groups. This is done as an affirmative step to increase the representation of these populations in the university's workforce to better match their availability in the labor market. Hiring decisions are based on the applicants' qualifications as they relate to the needs of the position.
    $30k-34k yearly est. 28d ago
  • Call center

    Global Channel Management

    Customer service specialist job in Wilsonville, OR

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Answer the Customers call in a friendly and professional manner Establish and maintain good customer relations with both internal and external customers . Diffuse difficult customer situations Excellent oral & written communication skills Ability to multitask effectively Ability to work independently in a fast pace situation PC and Systems knowledge (MS Office Suite including strong excel skills) Must be able to handle multiple customer situations and temperaments while performing repetitive tasks Experience: 1 year taking calls in a call center environment . Education: Minimum: High School Diploma or Equivalent. Additional Information $14/hr 3 MONTHS
    $14 hourly 18h ago

Learn more about customer service specialist jobs

How much does a customer service specialist earn in Vancouver, WA?

The average customer service specialist in Vancouver, WA earns between $28,000 and $47,000 annually. This compares to the national average customer service specialist range of $26,000 to $42,000.

Average customer service specialist salary in Vancouver, WA

$37,000

What are the biggest employers of Customer Service Specialists in Vancouver, WA?

The biggest employers of Customer Service Specialists in Vancouver, WA are:
  1. Ferrellgas
  2. Performance Food Group
  3. ACV Auctions
  4. Peninsula Truck Lines
  5. Grease Monkey International
  6. Career Advancement Group
  7. Workoo Technologies
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