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  • Customer Service Enrollment Specialist - In Office

    The Briggs Agencies 4.4company rating

    Customer support specialist job in Franklin, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 12d ago
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  • Customer Service Expert

    Palm Beach Tan-LST Austin I, Ltd.

    Customer support specialist job in College Station, TX

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
    $54k-124k yearly est. 16d ago
  • Customer Service Enrollment Specialist - In Office

    The Pope Agencies

    Customer support specialist job in Millican, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 12d ago
  • Care Coordinator Brazos County

    Unbound Now

    Customer support specialist job in Bryan, TX

    Job DescriptionSalary: Salary + Benefits At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith Job Title: CSEY Care Coordinator - Brazos County Job Status:Full-time, exempt, grant-funded Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802 Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governors Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families. The primary functions of the CSEY Care Coordinator are to implement Unbound Nows care coordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governors Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional care coordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for care coordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the care coordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings. Compensation: Annual salary Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense. Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible. Working Conditions:Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system. Job Responsibilities: Build consensus among regional partner agencies to establish protocols Implement Unbound Nows care coordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Teams expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT Share 24/7 remote care coordination line with co Care Coordinator Complete CSE-ITs as needed Secure and retain the release of information and consent for care coordination services. Encourage engagement of CSEY advocacy services. Facilitate rapid response meetings, service staffing meetings, and family engagement meetings. Schedule and facilitate regular meetings of advisory councils in the service region Take care not to release confidential information without parent/guardian consent. Support the regional care coordination team in promoting and hosting awareness events and education/training events. Facilitate case analyses by the regional care coordination team Facilitate data evaluation sessions by the regional care coordination team Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop Attend weekly meetings with the co-CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team. Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives. Participate in regular gatherings of all Unbound Now care coordination staff to ensure consistency in service delivery and adherence to policies and protocol. Be prepared to share about Unbound Nows care coordination services as needed. Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Nows electronic case management system (generally same day) Develop and maintain good working relationships with essential regional partners, including but not limited to the childrens advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorneys office. Facilitate partner commitment, consistency, and accountability. Seek and review feedback from regional partners Share 50/50 responsibility for 24/7 crisis line with co-care coordinator Following CCT protocols, obtain consent and contact the CSEY Advocate Agency Alert the medical provider receiving the victim from LE or DFPS Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT Start a case management file for the survivor Share 50/50 responsibility for RRM-C and RRM-NC duties After a case management file has been opened Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed. Coordinate RRM with CCT Notify, schedule, facilitate, and document RRM to capture all decisions and action plans. Perform all follow-up activities for any RRM conducted by the coordinator Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming If applicable, follow up with the entity responsible for submitting the referraldocumentation to the placement agency Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT. Send out the action plan to all CCT members. Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load) Facilitate information sharing with MDT to provide updates for upcoming SSMs responsible for facilitation, coordination, documentation, and management of assigned cases Manage community relations and nurture, and develop advisory council partner relations Host education/training events Promote education/training events Co-Host advisory council meetings Conduct data evaluation sessions with the advisory council Attend weekly meetings with the Care Coordinator Program Director to provide updates and collaborative discussion of care coordination efforts Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately Complete all Unbound Now required training on time Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Desired Outcomes: Youth and their families in the service region are consistently served with professionalismand compassion. Compliance with CSTT expectations for care coordination was upheld in the service regions. Excellent working relationships with regional partners Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting Community and regional partner agencies understand Unbound Nows care coordinationservices, with strong public presentations and written materials available as needed Working Relationships: Supervisor: Care Coordination Program Director Works with: Regional partner agencies and Unbound Now HQ staff Experience and Education: Bachelors degree in social work or related field Experience working with youth who have experienced commercial sexual exploitation Experience working collaboratively with regional partner agencies Proficient in facilitating awareness presentations and training Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects Ability to empathize with stakeholders perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process Experience with documentation in a cloud-based case management software Experience facilitating protocol development Trained and experienced in trauma-informed care Job Requirements: Mature Christian faith, as evidenced by participation in a local Christian church. Three references (supervisor, professional, personal) Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check. Pass employment eligibility verification. Ability to build and maintain consensus Excellent organizational and administrative abilities Excellent communication and interpersonal skills Strong public presentation skills, in person and online Culturally competent Ability and willingness to maintain the confidentiality of sensitive information Ability to problem-solve and think creatively as needed Ability to work both in highly structured and unstructured settings Abide by Unbound Now policies at all times Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid drivers license, and car insurance Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process. Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Complete all Unbound Now required training on time Physical and Driving Requirements Must possess a valid drivers license and be able to operate a personal or company vehicle as needed for work-related travel. Demands the ability to respond on scene during all hours of the night. Occasional physical demands may require the ability to lift or carry loads up to 50 pounds. Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
    $32k-44k yearly est. 14d ago
  • Customer Experience Specialist

    Atrium Staffing

    Customer support specialist job in College Station, TX

    Our client is a rapidly growing technology leader in the beverage, medical, and industrial gas industry that is redefining how customers experience supply chain and account support. They are now hiring Customer Experience Specialists in their College Station office to support B2B customers and deliver exceptional service. Salary/Hourly Rate: $16/hr - $17/hr plus 5% Annualized Bonus Position Overview: The Customer Experience Specialist serves as a trusted partner to B2B customers, ensuring every interaction is efficient, professional, and solution-driven. The role involves supporting customers across beverage, industrial, and medical gas services while collaborating closely with Retail Managers, Vendors, Key Account Managers, and business owners. This position is ideal for relationship-oriented, proactive candidates who are passionate about delivering elevated customer experiences. Responsibilities of the Customer Experience Specialist: * Deliver a consistently exceptional customer experience via phone, email, and chat. Act as a customer advocate, ensuring questions and concerns are resolved accurately and efficiently. * Support customers with account inquiries, product questions, and technical assistance related to the website and dashboards. * Collaborate with internal teams to ensure seamless service delivery and issue resolution. * Conduct outbound calls to onboard and support new customers as needed. * Identify trends, issues, and opportunities to improve the overall customer journey. * Multi-task effectively in a fast-paced, high-volume environment while maintaining attention to detail. * Escalate complex issues appropriately while maintaining ownership and follow-through. Required Experience/Skills for the Customer Experience Specialist: * 5+ years of customer service, call center, or customer-facing experience preferred. * Hospitality or retail experience highly valued and transferable. * Strong data entry and system navigation skills. * Outgoing, empathetic, and customer-focused with a sense of urgency. * Passion for creating positive, lasting customer experiences. Education Requirements: * Associate's Degree preferred Benefits: * Full benefits package + 401(k) * Hybrid work flexibility
    $16-17 hourly 5d ago
  • Customer Service Associate II

    Texas A&M International University 4.0company rating

    Customer support specialist job in College Station, TX

    Job Title Customer Service Associate II Agency Texas A&M Agrilife Extension Service Department Soil & Crop Sciences Proposed Minimum Salary Commensurate Job Type Staff Job Description Works under general supervision, supervises daily service area activities and provides customer support to a service area. The Customer Service Associate II, under general supervision, provides support for the laboratory data assembly, development of customer statements and assisting clientele with routine questions. This position involves a blend of office (75+%) and laboratory work and will include extensive training and attention to documented service laboratory's standard operating procedures and agency policies. Responsibilities: - Primary responsibility will include compiling customer information and laboratory analysis data into the various databases and developing client invoices/statements and reports. - Provide first person contact with visiting clients and offer limited client phone support. -Additional responsibilities may include assisting in one of the laboratories with weighting of samples and use of one of the laboratory's NIR spectrophotometers for non-destructive forage/plant tissue analyses. -Work with laboratory managers to maintain and update the appropriate laboratory Standard Operating Procedures documentation. -Greets customers and responds to difficult customer inquiries and complaints. -Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures. -Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes request for service. -Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between service area and other units. Enters billing charges and may accept payments. -Other duties as required. Required Education and Experience: -High school diploma or equivalent combination of education and experience. -Three years of related experience. Required Knowledge, Skills and Abilities: -Knowledge of word processing, spreadsheet, and database applications. -Strong verbal and written communication skills. -Strong customer service skills and detail-oriented. -Ability to type accurately and use Word, and Excel documents. -Ability to multitask and work cooperatively with others. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
    $25k-29k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Weekday Priority

    Aggieland Safari-Tx

    Customer support specialist job in Bryan, TX

    Aggieland Safari in Bryan, TX is looking for a part time non-exempt workers to join our Customer Service team. We are located on 18075 FM 974. Our ideal candidate is punctual, strives to enhance the guest experiences, and prioritizes work environment cleanliness . We are looking for a motivated individuals interested in roles within our customer service departments. This position reports to the Customer Service Managers and the Park Director, and will assist in the daily operations of our park admissions, animal food sales, gift shop, and custodial duties. Eligible applicants must have open availability and understand that they are expected to work most weekends and holidays. Aggieland Safari is routinely open Thursday through Monday from 9am-5pm. Shifts are scheduled between the hours of 8am and 6pm. The following exceptions apply: Closed Thanksgiving day, Christmas eve, & Christmas day Open Monday - Sunday the week of Thanksgiving (excluding the holiday above) Open Monday - Sunday the week before Christmas Open Monday - Sunday the week of Christmas Open Monday - Sunday the week of New Years Open Monday - Sunday March 9th through 22nd Eligible applicants should be comfortable working in all weather conditions, as our retail and admissions have outdoor stations/kiosks. The applicant should be able to lift 50 pounds regularly. Applicants must pass a background check. Experience required: At least 18 years of age or older. Legally authorized to work in the United States. Available to work during the holiday weeks listed above (e.g. weeks of Thanksgiving, Christmas, & New Years) Available to work 8-16 hours between Monday & Friday each week Priority will be given to applicants with availability on Monday, Thursday, & Friday Priority will be given to applicants with availability to work 20+ hours a week during holidays and March dates listed above Available to work at least 2 Saturdays and 1 Sunday per month. Experience preferred: Proven experience in customer service. Use of Square, FareHarbor, or similar transaction software. Current CPR/FA Certification or ability to obtain Examples of Work: Greets and receives customers in a welcoming manner. Responds to customers' questions. Informs guests of all the rules of the park and helps monitor guest interactions. Assists with inventory, including stocking merchandise. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Processes payments by totaling purchases, processing checks, cash, and credit and debit cards. Performs routine custodial duties for the park to maintain a clean and welcoming environment for customers. This includes scheduled custodial shifts in addition to other direct customer facing shifts. ________________________________________________________________________ Other Information There is the potential for park operating hours to be modified the months of March through June to an "open Monday - Sunday" structure, thereby allowing for additional shifts throughout that time frame. Applicants with interest in cross-training into other departments are encouraged to communicate this during the application and/or interview process for consideration by the management team. **Please allow at least 10 days for application review prior to reaching out for updates.
    $25k-34k yearly est. 60d+ ago
  • Customer Service Rep(09338) - 1525 West Villa Maria Rd

    Domino's Franchise

    Customer support specialist job in Bryan, TX

    MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE in everything we do. Apply today and become part of the MAC Pack Family! To learn more about MAC Pizza, check out ******************************* As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism are vital to creating a pleasant experience for Customers. As a CSR, you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours and advancement opportunities. To learn more about what CSRs are responsible for, check out MAC Pizza - CSR Job Description Qualifications Smiling face and a great attitude Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-34k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Michael Liberto-State Farm Agent

    Customer support specialist job in Magnolia, TX

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Michael Liberto - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-34k yearly est. 21d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Burns-State Farm Agent

    Customer support specialist job in Magnolia, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-34k yearly est. 19d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jeff Hamilton-State Farm Agent

    Customer support specialist job in College Station, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-34k yearly est. 16d ago
  • Customer Service Representative - State Farm Agent Team Member

    Miles Pusateri-State Farm Agent

    Customer support specialist job in College Station, TX

    Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Miles Pusateri - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-34k yearly est. 7d ago
  • Customer Service Representative

    Joe Horak Agency-Farmers Insurance

    Customer support specialist job in College Station, TX

    Job Description The Joe Horak Agency, a local Farmers Insurance agency, is looking for a motivated and detail-oriented Customer Service Representative (CSR) to join our team. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in providing outstanding customer service. Benefits Hourly Base Salary Based on Experience Mon-Fri Schedule Responsibilities Answer incoming calls and assist clients with billing, policy changes, ID cards, and general questions. Process payments, endorsements, and policy updates accurately. Provide support to licensed agents with quotes and renewals. Maintain organized client records and follow up on outstanding issues. Deliver an exceptional customer experience at every interaction. Requirements Previous customer service or office experience preferred (insurance background a plus). Excellent communication and computer skills. Strong attention to detail and problem-solving ability. Must be dependable and able to multitask. Insurance license (P&C) preferred but not required well help the right candidate obtain one.
    $25k-34k yearly est. 14d ago
  • Customer Service Representative

    Bob's Supply/Atherton Appliance & Kitchens

    Customer support specialist job in Magnolia, TX

    Benefits: Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We will support the appliance service specialists. They are responsible for the repair of major home appliances in the customer's home. Products repaired include the following home appliances: Washers, Dryers, Stoves, Microwaves, Refrigerators, and other home appliances. This position provides timely and quality repairs of customers' appliances while maintaining high levels of customer service. We work Monday through Friday, weekends off. We are looking for great people to join our team. REQUIRED QUALIFICATIONS · Internet / Computer Skills · 18+ Years of Age · Technical Aptitude or Strong Desire to Learn TRAITS DESIRED · Self-Motivated · Critical Thinking · Ability to think through complex tasks · Well-groomed · Good customer service skills · Good Listening skills · Ability to self-manage · Well-organized · Detail Oriented · Confident and Compassionate · Willing to continue education perpetually to meet the ever-changing demands of the industry. Specific Responsibilities: Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits packages vary by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $10.00 - $15.00 per hour As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems. Are you prepared to start your journey toward becoming an appliance technician? If so, look through our open positions using the filters above! This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
    $10-15 hourly Auto-Apply 60d+ ago
  • BDC Service Representative

    USA Automotive Partners 4.0company rating

    Customer support specialist job in Caldwell, TX

    Job Description Be able to identify sales leads among new and existing customers and maintain client relationships. They develop new business by scouting leads via the internet, phone, mailings, and tradeshows. They promote sales and implement marketing campaigns to increase revenue in chosen market areas. Responsibilities Must be able to work in a fast-paced environment, ability to converse with customers to discuss needs. Quick thinker, learner, and detailed oriented. Ability to actively listen and deliver 110% customer experience. Project a professional company image through telephone interactions and written communications with customers. Respond to inbound customer requests via internet and phone, handling all incoming internet and phone leads. Check email frequently and respond to inquiries immediately. Interest in the automotive industry is preferred. Basic knowledge of company products (labor rates, menu item prices, models, series, options, warranties, vehicle maintenance, standard equipment and specifications.) Present initial financing options based on customer needs. Deliver inquiries/messages intended for other sales personnel and departments promptly. Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management. Follow up with leads that are not ready to make an appointment or no-show. Contacting clients prior to appointment date to confirm appointment. Mailing marketing letters to provided leads. Following up post visit to ensure customer satisfaction. Qualifications Previous experience in BDC sales (Preferred not required) Bilingual in Spanish/English (Preferred not required) Phone - Customer service experience Must maintain 100% of all factories required training, including being 100% compliant within the first 30 days of hire Skill Sets Strong negotiation skills Deadline and detail-oriented Ability to build rapport with clients Customer relations Administration sales and marketing ability Maintain product and industry knowledge Interdepartmental relations Core Competencies · Customer service and excellent verbal communication skills- via phone, or experience in hospitality/retail- 40% · Proficient in written communication- emails- 20% · Critical thinking with the ability to come up with creative solutions- 20% · Driven to exceed established goals (goal awareness)- 10% Joining our team as a BDC Sales Representative will provide you with an opportunity to utilize your sales skills, develop a strong understanding of our products/services, and contribute to the growth and success of our organization. If you are a results-driven individual with a passion for sales and customer satisfaction, we'd love to hear from you. Apply today! Job Type: Full-time Pay: $15.27 - $18.39 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location: In person
    $15.3-18.4 hourly 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    Daniela Pratt-State Farm Agent

    Customer support specialist job in Montgomery, TX

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Training & development Bonus based on performance Competitive salary Paid time off ABOUT OUR AGENCY: With 13 years of experience as a State Farm agent and a total of 20 years with the company, Daniela leads a dedicated team of six professionals. Our office fosters a supportive and inclusive culture, offering paid time off to ensure a healthy work-life balance. Beyond our professional commitments, we am actively involved in the community through the Rotary Club of Lake Conroe, participating in various charitable initiatives and community service projects. This involvement reflects our agency's commitment to giving back and making a positive impact locally. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Daniela Pratt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $25k-33k yearly est. 16d ago
  • Customer Service Sales Representative

    David Bond Farmers Insurance

    Customer support specialist job in Montgomery, TX

    Job Description We are a rapidly growing insurance agency looking for a skilled Client Services & Sales Representative with existing Personal Lines experience and an active insurance license. In this role, you will build long-term client relationships, provide exceptional service, and uncover coverage needs to protect what matters most. If youre a proactive insurance professional who loves helping customers and takes pride in accuracy, follow-through, and delivering solutions wed love to talk with you. Benefits Annual Base Salary + Commission Paid Time Off (PTO) Mon-Fri Schedule Evenings Off Hands on Training Career Growth Opportunities Responsibilities Meet new business production goals and objectives as established Develop insurance quotes, makes sales presentations, and closes sales Secure all Trailing Documents from customers Complete Evidence of Insurance requests Take premium payments for customers Handle policy change requests for customers Ask each customer for referrals and explain our referral program Treat each customer contact as a cross and up-sell opportunity including financial products Verify phone numbers, addresses and email addresses with each customer contact and update customer information Answer and return all phone messages promptly Be outstanding at relationship building Requirements General Lines Property & Casualty License (required) Possess an upbeat attitude with a willingness to learn. Proficiency to multi-task, follow-thru and follow-up Professional phone etiquette Be capable of handling customer rejection Strong communication and negotiation skills Intrinsically driven to succeed
    $25k-33k yearly est. 31d ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Customer support specialist job in Prairie View, TX

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 21h ago
  • Customer Service Teammate

    Go Car Wash

    Customer support specialist job in Rockdale, TX

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US Preferred: Morning availability We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $12-14 hourly 60d+ ago
  • Customer Care Clerk

    Grocery Supply Company 4.2company rating

    Customer support specialist job in Brenham, TX

    Summary: To answer incoming calls from customers to ensure quality, accuracy, and timely solutions to their problems or complaints. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for answering incoming calls from customers regarding all aspects of delivery, inventory, merchandise credit and return policies and procedures, customer problems and complaints and other inquiries that arise from day to day operations. Responsible for authorization numbers to customers to return merchandise to GSC. Key information for line item credits. Prepare messages for sales to ensure prompt follow-up concerning customer request or complaints. Receive calls and secure information in detail for sales concerning potential customers. Responsible for in house printing of labels for customers including stock labels, update labels and special request labels. Responsible for quick billing and shipping supply items related to labels and resetting of stores. Other clerical duties as needed. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: GSC provides on the job training. One- year prior office experience preferred. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills: Ability to add and subtract, multiply and divide. Ability to compute percent. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written and oral form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Order processing systems; Spreadsheet software and Word Processing Software. Other Qualifications: Knowledge of general office procedures Satisfactory work record and attendance Good verbal communication and telephone etiquette Ability to remain calm when dealing with an irate individual Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the Job, the employee is regularly required to stand, walk and use hands to handle or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee is frequently required to sit, and occasionally stand, stoop, kneel and crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. ,
    $19k-29k yearly est. 3d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Bryan, TX?

The average customer support specialist in Bryan, TX earns between $27,000 and $54,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Bryan, TX

$38,000

What are the biggest employers of Customer Support Specialists in Bryan, TX?

The biggest employers of Customer Support Specialists in Bryan, TX are:
  1. Professional Careers
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