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Customer support specialist jobs in Bryan, TX

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Support Representative
Customer Service Technician
  • Customer Service Expert

    Palm Beach Tan-LST Austin I, Ltd.

    Customer support specialist job in College Station, TX

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
    $54k-124k yearly est. 10d ago
  • Technical Service Representative

    Innospec 4.5company rating

    Customer support specialist job in Giddings, TX

    Job Details Innospec Oilfield Chemicals (IOS) is a recognized global provider of chemical solutions and services to the oil and gas industry. Comprised of four product service lines-drilling, completions, production, and midstream-IOS is proud of not only the unique service-oriented business model that we offer to our customers, but also the flexibility to innovate and adapt as the industry changes. Our strong worldwide presence in all major oil and gas basins is a testament to the fierce drive and dedication of our employees that have built such a significant portfolio and presence in a relatively short time. IOS continues to innovate, expand, and remain competitive by challenging conventional thinking intended to improve on processes to reduce costs and the environmental impact while remaining steadfast to working safe. We realize talented people have many choices, so we strive to create a working environment that encourages, inspires, and rewards employee innovation. We continue to invest in and evolve our competency development programs, competitive compensation plans, health benefits, and work-life programs. IOS is truly the industry leader in providing a variety of career paths for those looking for a unique challenge. Innospec Oilfield Chemicals is currently looking for a Technical Service Representative to provide technical support to our account managers, clients and other business units in the South Texas and Louisiana area. Undertake production system surveys. Problem diagnoses. Customer/Site visits to support sales force and enhance presence within existing accounts and to capture new customers to increase sales. Chemical selection and application, preparation and presentation of technical recommendations to customers, and chemical selection validation Be conversant about in-field petroleum production practices Support the region in business development and maintenance of existing accounts Support the technical requirements of region sales and management staff Network with Technical Representatives within the Company and other areas for best practice skills and product knowledge sharing Maintain clear communication with Client Managers, client and other business units for new product development opportunities and other pull-through services Ability to effectively communicate company products to operations groups as well as potential and existing customers Work with product managers and technical staff for product line maintenance and development Maintain business relationships for future services Coordinate with the appropriate department head and utilize the internal network for the preparation of technical proposals with the CTS team Expected Skills to Develop Develop and lead programs as directed by technical management to address industry, customer and sales / business initiatives. Knowledge for screening all Innospec product lines for the purpose of selecting appropriate application Improving and understanding product formulation/troubleshooting. Previous product formulation background preferred Ability to perform failure analysis and process hazards analysis making necessary recommendations for adjustments to chemical programs as needed Role Requirements Bachelor's degree preferred 2-3 year's experience Exceptional communication skills both verbal and written
    $51k-80k yearly est. 60d+ ago
  • Part-time Support Representative

    Reynolds and Reynolds Company 4.3company rating

    Customer support specialist job in College Station, TX

    ":"$15. 00 PER HOUR | CAN WORK UP TO 29 HOURS PER WEEK As a Part-time Support Representative, you will assist our KEY control product customers and field engineers with technical issues and general support questions. Some of your duties could involve activating software licenses or special features on their systems and answering support calls from customers then routing them to the appropriate support groups, as required. Associates in this position develop valuable problem resolution and customer service skills while supporting a diverse customer base ranging from automotive dealers to government agencies. ","job_category":"Administrative and Clerical","job_state":"TX","job_title":"Part-time Support Representative","date":"2025-11-25","zip":"77840","position_type":"Part-Time","salary_max":"0","salary_min":"0","requirements":"PC skills~^~Troubleshooting skills~^~Professional verbal communication skills~^~Technical documentation skills, a plus","training":"On-the-job paid training that appeals to various learning styles is provided and includes: instructor-led courses, reference documentation, hands-on training with labs, and shadowing current support representatives. Training lasts approximately 6 weeks. ","benefits":"At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","
    $15 hourly 17d ago
  • Customer Service Enrollment Specialist - In Office

    Sellors Agencies

    Customer support specialist job in Millican, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 1d ago
  • Customer Experience Specialist

    Ceo Technologies 4.1company rating

    Customer support specialist job in Bryan, TX

    Arrive Internet is the fastest growing internet service provider in the area. A Customer Experience Specialist is responsible for overseeing and improving all aspects of the customer journey, ensuring satisfaction and loyalty throughout the customer lifecycle. You will work directly with developers, builders, customers and our support and field service departments to ensure smooth installation experience and to ensure our customer base receives concierge-level service for their internet needs. Personnel Characteristics Self-motivated Self-directed Excellent Communication Skills Excellent Organizational Skills High attention to detail General Expectations Build and maintain positive relationships with Developers, Builders and Customers Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience Collaborating with cross-functional teams to enhance customer satisfaction Monitor construction build-out status to ensure installations are scheduled and completed ahead of deadlines Daily Expectations Be mindful of the schedule, including communicating as necessary with customers and management as the day's workload is progressing Monitor construction/closing dates and work with team to schedule installations appropriately to meet deadlines Review support tickets to ensure customer requests/concerns are being handled appropriately and in a timely manner Work with builders to provide feedback and coordinate solutions for issues our field technicians experience with regards to items that are included in the builder guidelines/responsibilities Work with builders/developer to address any issues they experience with our technicians/installation process Maintain a clean, professional appearance Preferred Experience/Certifications Customer Support: 3+ years Job Type: Full-time Pay: $18 to $21/hour, depending on experience Benefits: Dental insurance Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Work Location: In person
    $18-21 hourly 22d ago
  • Care Coordinator Brazos County

    Unbound Now

    Customer support specialist job in Bryan, TX

    Job DescriptionSalary: Salary + Benefits At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith Job Title: CSEY Care Coordinator - Brazos County Job Status:Full-time, exempt, grant-funded Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802 Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governors Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families. The primary functions of the CSEY Care Coordinator are to implement Unbound Nows care coordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governors Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional care coordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for care coordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the care coordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings. Compensation: Annual salary Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense. Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible. Working Conditions:Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system. Job Responsibilities: Build consensus among regional partner agencies to establish protocols Implement Unbound Nows care coordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Teams expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT Share 24/7 remote care coordination line with co Care Coordinator Complete CSE-ITs as needed Secure and retain the release of information and consent for care coordination services. Encourage engagement of CSEY advocacy services. Facilitate rapid response meetings, service staffing meetings, and family engagement meetings. Schedule and facilitate regular meetings of advisory councils in the service region Take care not to release confidential information without parent/guardian consent. Support the regional care coordination team in promoting and hosting awareness events and education/training events. Facilitate case analyses by the regional care coordination team Facilitate data evaluation sessions by the regional care coordination team Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop Attend weekly meetings with the co-CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team. Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives. Participate in regular gatherings of all Unbound Now care coordination staff to ensure consistency in service delivery and adherence to policies and protocol. Be prepared to share about Unbound Nows care coordination services as needed. Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Nows electronic case management system (generally same day) Develop and maintain good working relationships with essential regional partners, including but not limited to the childrens advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorneys office. Facilitate partner commitment, consistency, and accountability. Seek and review feedback from regional partners Share 50/50 responsibility for 24/7 crisis line with co-care coordinator Following CCT protocols, obtain consent and contact the CSEY Advocate Agency Alert the medical provider receiving the victim from LE or DFPS Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT Start a case management file for the survivor Share 50/50 responsibility for RRM-C and RRM-NC duties After a case management file has been opened Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed. Coordinate RRM with CCT Notify, schedule, facilitate, and document RRM to capture all decisions and action plans. Perform all follow-up activities for any RRM conducted by the coordinator Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming If applicable, follow up with the entity responsible for submitting the referraldocumentation to the placement agency Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT. Send out the action plan to all CCT members. Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load) Facilitate information sharing with MDT to provide updates for upcoming SSMs responsible for facilitation, coordination, documentation, and management of assigned cases Manage community relations and nurture, and develop advisory council partner relations Host education/training events Promote education/training events Co-Host advisory council meetings Conduct data evaluation sessions with the advisory council Attend weekly meetings with the Care Coordinator Program Director to provide updates and collaborative discussion of care coordination efforts Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately Complete all Unbound Now required training on time Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Desired Outcomes: Youth and their families in the service region are consistently served with professionalismand compassion. Compliance with CSTT expectations for care coordination was upheld in the service regions. Excellent working relationships with regional partners Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting Community and regional partner agencies understand Unbound Nows care coordinationservices, with strong public presentations and written materials available as needed Working Relationships: Supervisor: Care Coordination Program Director Works with: Regional partner agencies and Unbound Now HQ staff Experience and Education: Bachelors degree in social work or related field Experience working with youth who have experienced commercial sexual exploitation Experience working collaboratively with regional partner agencies Proficient in facilitating awareness presentations and training Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects Ability to empathize with stakeholders perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process Experience with documentation in a cloud-based case management software Experience facilitating protocol development Trained and experienced in trauma-informed care Job Requirements: Mature Christian faith, as evidenced by participation in a local Christian church. Three references (supervisor, professional, personal) Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check. Pass employment eligibility verification. Ability to build and maintain consensus Excellent organizational and administrative abilities Excellent communication and interpersonal skills Strong public presentation skills, in person and online Culturally competent Ability and willingness to maintain the confidentiality of sensitive information Ability to problem-solve and think creatively as needed Ability to work both in highly structured and unstructured settings Abide by Unbound Now policies at all times Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid drivers license, and car insurance Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process. Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Complete all Unbound Now required training on time Physical and Driving Requirements Must possess a valid drivers license and be able to operate a personal or company vehicle as needed for work-related travel. Demands the ability to respond on scene during all hours of the night. Occasional physical demands may require the ability to lift or carry loads up to 50 pounds. Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
    $32k-44k yearly est. 8d ago
  • New Client Specialist

    Daniel Stark Law 3.7company rating

    Customer support specialist job in Bryan, TX

    Job Description *THIS JOB IS NOT ELIGIBLE FOR TRANSITION TO PART-TIME* Click here to preview the DS experience: DS Team Experience The first impression our company makes to potential new clients is through our New Client Specialists. Through care and compassion, they create a safe place for callers to tell their stories and pinpoint the critical facts that will determine if Daniel Stark is the best firm to assist them, but the care does not stop there. Here at Daniel Stark Law, you as a team member will always find that care and compassion as you live out our core values. You'll have a team lead who invests in your personal and professional development. The Breakdown Evaluate incoming streams of leads with a sense of urgency Walk-ins, phone calls, texts, emails Gather critical information from potential clients (in person or over the phone) Develop a deep understanding of various injury cases Speak and Listen to potential clients with meticulous detail and compassion as they struggle with unexpected life changes Lead potential clients through the decision of hiring our law firm with confidence Guide potential clients through the sign-up process for an effortless client experience Seamlessly navigate various channels of leads and software for prompt client assistance Organize appointments with new clients Draft, review, and mail letters as needed Skills and Qualifications Ability to maintain control of a conversation with kindness and professionalism in person and on the phone. Bilingual (Preferred) but not required. Excellent communication skills including speaking and writing. Compassionate and empathic personality. Customer service background a plus. Two-year commitment with the department before transferring to another department. Remarkable Qualifications (what sets you apart) Spirit for competition Ownership mentality Desire for continuous improvement Outstanding writing abilities Tech competency Sales/Customer service background Salary and Benefits $15.00 - $17.00 + per hour based on experience and potential Medical, dental, vision, life, and supplemental insurance available 401 (k) plan; 4% company contribution match Gold's Gym Membership Discount Social team building events and bonding In-office perks, including delicious great snacks, biweekly breakfast, all you can drink coffee, tea, and more! Continual professional development opportunities Day off to celebrate your birthday Generous PTO Why Us You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - we're a plaintiff personal injury law firm that started over 20 years ago and has grown into a multi-million-dollar boutique law firm with over 160 team members. We take our clients seriously and fight against big insurance companies trying to screw them over. We are aggressive advocates. We will exhaust every option, every avenue, to get our clients what they deserve. Just look back at our successful history of thousands of clients who we've built relationships with to see the proof. But what sets us apart? Our commitment to top-tier office culture. Across our six office locations dispersed through central and east Texas, you'll find a team who exceed in excellence in their work ethic, enthusiasm, and commitment to our social contract. It's no wonder we have a high retention of team members. But don't just take our word for it. See what our current team members think! “I really enjoy the warm and friendly atmosphere of working with like-minded and positive colleagues! Since starting at DS I have never been happier in my career and would definitely recommend a friend to work at this amazing law firm!” “From the moment I stepped in the office on my first day, I knew something was different about Daniel Stark. I have felt supported, championed, and valued as a person above all else. The opportunities I have been given have all been to sharpen my skills and make me a more well-rounded individual and employee.” “I believe in our mission to help others from being taken advantage of by big insurance & our focus to improve the quality of live for our clients is paramount to me!” “da best” As much as we want you to sell us on why you're our ideal candidate, we want to sell you on why we think we're your ideal place to work. We may be biased, but Daniel Stark is one of the most rewarding places to develop and grow your professional work experience. Our team gives us 100% and in turn, we invest 100% right back into them. Our Core Values Work Hard, Play Hard We want you to give your 100% in the office AND outside the office. In fact, we encourage you to take 5 days off in a row at least once a year. In addition, we have team member events to bond and play hard together. (Check out the pics/videos of our team adventures on our Facebook page!) Be Remarkable If we go above and beyond for our clients and team, they will do the same for you. We want people remarking about the work we do, and the high level of quality provided. That is how we know we are giving our 100% - not the bare minimum. We appreciate those that do remarkable work. We believe everyone should take time to recognize the hard work of those around you! It has a huge impact on the health and positivity of our team. Do It All, Do It Right, Do It Now Get s**t done! The right way, the first time, when it needs to happen. 'Nuff said. Arms Out, Thumbs Out Our six offices are filled with positive supportive team members who have your back. We love the team player mentality our team has and seeing how everyone supports and helps each other. If you're ready to take on a new challenge and make your mark as a strategic member on our New Client Team, we want to hear from you! Apply now to join the team and help shape the future of our company. Powered by JazzHR bYNHgvvQPL
    $15-17 hourly 24d ago
  • Customer Service Specialists

    Atrium Staffing

    Customer support specialist job in College Station, TX

    Our client is a rapidly growing technology leader in the beverage, medical, and industrial gas industries. This organization is known for its innovative network-based business model that streamlines supply chain operations and enhances client support. With the expansion of their College Station office, they are adding several Customer Service Specialists to support continued growth and help shape the future of this location. The company offers flexible hybrid work, strong health and wellness benefits, and a culture built around continuous learning, collaboration, and professional development. This office operates with a start-up feel while being backed by the strength and stability of an established, highly reputable company, giving you the best of both worlds. If you value growth, teamwork, and a supportive environment, you'll thrive here. The team embraces a "work family" mindset and is known for celebrating wins together, including enjoying monthly catered lunch for all staff! Salary/Hourly Rate: $16/hr - $17/hr Position Overview: As Customer Service Specialists, you will be trusted partners to B2B customers by delivering exceptional service and supporting their product and account-related needs. You'll collaborate closely with Retail Managers, Vendors, Key Account Managers, and business owners to simplify their experience with beverage, industrial, and medical gas services. This role is ideal for someone who is relationship-driven, solution-oriented, and excited about helping build a high-quality customer experience function in a growing College Station office. Candidates with hospitality experience often excel in this role, as the skills used in guest service-communication, empathy, problem-solving, and multitasking-translate seamlessly into this customer support environment. This role offers a hybrid schedule, but the first 90 days are in-office for training, with the potential to transition to hybrid sooner. Responsibilities of the Customer Service Specialists: * Deliver an exceptional customer experience via phone, email, and chat. * Contribute to a high-energy team dedicated to elevating customer support standards. * Provide technical assistance for website, dashboard, and account inquiries. * Conduct outbound calls to new customers as needed. * Multi-task effectively in a fast-paced office environment. * Communicate clearly and professionally with customers. * Identify issues, troubleshoot problems, and escalate appropriately. Required Experience/Skills for the Customer Service Specialists: * Hospitality or retail customer-facing experience is highly transferable and welcomed. * Outgoing, empathetic, and passionate about customer satisfaction. * Customer-centric mindset with a strong sense of urgency. Preferred Experience/Skills for the Customer Service Specialists: * 5+ years of customer service or call center experience preferred. * Strong data entry skills are a plus. Education Requirements: * Associate's degree is preferred. Benefits: * Competitive health and wellness plans. * 401(K). * Hybrid schedule with flexibility. * Ongoing training and clear opportunities for growth within the company. * 5% Annualized Bonus.
    $16-17 hourly 7d ago
  • Customer Service Representative - State Farm Agent Team Member

    Courtney Boring-State Farm Agent

    Customer support specialist job in Bryan, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-34k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Michael Liberto-State Farm Agent

    Customer support specialist job in Magnolia, TX

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Michael Liberto - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-34k yearly est. 15d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Burns-State Farm Agent

    Customer support specialist job in Magnolia, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-34k yearly est. 13d ago
  • Customer Service Representative

    Joe Horak Agency-Farmers Insurance

    Customer support specialist job in College Station, TX

    Job Description The Joe Horak Agency, a local Farmers Insurance agency, is looking for a motivated and detail-oriented Customer Service Representative (CSR) to join our team. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in providing outstanding customer service. Benefits Hourly Base Salary Based on Experience Mon-Fri Schedule Responsibilities Answer incoming calls and assist clients with billing, policy changes, ID cards, and general questions. Process payments, endorsements, and policy updates accurately. Provide support to licensed agents with quotes and renewals. Maintain organized client records and follow up on outstanding issues. Deliver an exceptional customer experience at every interaction. Requirements Previous customer service or office experience preferred (insurance background a plus). Excellent communication and computer skills. Strong attention to detail and problem-solving ability. Must be dependable and able to multitask. Insurance license (P&C) preferred but not required well help the right candidate obtain one.
    $25k-34k yearly est. 8d ago
  • Customer Service Representative - State Farm Agent Team Member

    Miles Pusateri-State Farm Agent

    Customer support specialist job in College Station, TX

    Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Miles Pusateri - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-34k yearly est. 1d ago
  • Program Specialist III - Infrastructure and Customer Service - Information Technology Division (020100)

    Texas Department of Criminal Justice 3.8company rating

    Customer support specialist job in Huntsville, TX

    Performs complex consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program; providing consultative services and technical assistance to program staff, governmental agencies, community organizations, and the public; and providing guidance to others. Works under general supervision with moderate latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS A. Studies and analyzes operations and problems and prepares detailed and comprehensive reports of findings and recommendations; and participates in and conducts surveys, inspections, and reviews to ensure compliance with regulations, policies, and procedures. B. Assists in researching and analyzing the applications and variations of programs in order to resolve technical problems; recommends and coordinates activities to produce a more effective program; and prepares justifications for and assists in implementing procedural and policy changes. C. Provides consultative services and technical assistance to plan, implement, and monitor effective agency programs; and works with the program staff in determining trends and resolving technical problems. D. Assists in planning and developing training and operational manuals; and conducts training and provides technical assistance in the program area. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Criminal Justice or a related field preferred. Each year of experience as described below in excess of the required five years may be substituted for thirty semester hours from an accredited college or university on a year-for[1]year basis. 2. Five years full-time, wage-earning auditing, program administration, technical review, or criminal justice experience. 3. Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred. B. Knowledge and Skills 1. Knowledge of the principles and practices of program administration and management. 2. Knowledge of applicable state and federal laws, rules, regulations, and statutes. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill to review technical data and prepare technical reports. 8. Skill in administrative problem-solving techniques. 9. Skill to develop and conduct training. 10. Skill in the use of computers and related equipment in a stand-alone or local area network environment preferred. 11. Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.
    $27k-36k yearly est. 3d ago
  • Customer Service Teammate

    Go Car Wash

    Customer support specialist job in Rockdale, TX

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US Preferred: Morning availability We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $12-14 hourly 38d ago
  • Customer Service Representative - State Farm Agent Team Member

    Daniela Pratt-State Farm Agent

    Customer support specialist job in Montgomery, TX

    Job DescriptionBenefits: Competitive pay Bonus based on performance Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Daniela Pratt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous State Farm experience preferred. Must be currently licensed.
    $25k-33k yearly est. 26d ago
  • Customer Service Sales Representative

    David Bond Farmers Insurance

    Customer support specialist job in Montgomery, TX

    Job Description We are a rapidly growing insurance agency looking for a skilled Client Services & Sales Representative with existing Personal Lines experience and an active insurance license. In this role, you will build long-term client relationships, provide exceptional service, and uncover coverage needs to protect what matters most. If youre a proactive insurance professional who loves helping customers and takes pride in accuracy, follow-through, and delivering solutions wed love to talk with you. Benefits Annual Base Salary + Commission Paid Time Off (PTO) Mon-Fri Schedule Evenings Off Hands on Training Career Growth Opportunities Responsibilities Meet new business production goals and objectives as established Develop insurance quotes, makes sales presentations, and closes sales Secure all Trailing Documents from customers Complete Evidence of Insurance requests Take premium payments for customers Handle policy change requests for customers Ask each customer for referrals and explain our referral program Treat each customer contact as a cross and up-sell opportunity including financial products Verify phone numbers, addresses and email addresses with each customer contact and update customer information Answer and return all phone messages promptly Be outstanding at relationship building Requirements General Lines Property & Casualty License (required) Possess an upbeat attitude with a willingness to learn. Proficiency to multi-task, follow-thru and follow-up Professional phone etiquette Be capable of handling customer rejection Strong communication and negotiation skills Intrinsically driven to succeed
    $25k-33k yearly est. 25d ago
  • Logistics Solutions Specialist 1

    Daikin Comfort

    Customer support specialist job in Waller, TX

    The Logistics Solutions Specialist analyzes the supply chain, transportation, and distribution network and develops recommendations for reducing freight costs, creating material efficiencies, and improving on-time delivery. Responsible for the development and maintenance of inventory levels throughout a multitiered distribution system with hundreds of locations and thousands of products enabling and supporting sales while minimizing lost opportunities. Manages deployment planning across multiple regions and divisions operating with autonomy to support both local needs, regulatory controls, product transitions and corporate targets. Position Responsibilities may include: Extract data and generate reporting to assist in performance tracking and decision-making. Review manufacturing and logistics processes to develop distribution and stocking plan for designated customers. Conduct research to support customer requests and data needs Perform analysis to review potential pitfalls and gaps as identified by others Support and enact solutions across customer service, inventory planning, warehouse operations, and product procurement to focused on service improvements and cost reductions. Create reporting, analyses and dashboards based upon active needs of the organization Maintain system data sets regarding product, customers, and processes to support ERP and Deployment Systems Collaborate with cross-functional teams on various activities.  Follow established processes, procedures and Company policies.  Perform additional projects/duties to support ongoing business needs. Nature & Scope: Encouraged to seek continuous improvements Performs a range of mainly straightforward assignments Works independently with general supervision Problems faced are difficult but not typically complex Knowledge & Skills: Knowledge of supply chain / logistics practices, standards and procedures  Strong written and verbal communication skills  High level of attention to detail and compliance oriented  Strong analytical and problem solving skills  Experience in analysis utilizing multiple softwares such as Excel/Access/SQL/R/Python/PowerBI/Tableau Effective organizational and time management skills  Results orientated, dedication to excellence and sense of urgency to achieve business objectives  Ability to apply good judgement, follow training/instruction and maintain integrity on the job  Ability to work independently on multiple tasks and projects as well as with others in other areas Competency: Experience: 2+ years of Analytics, Procurement, Fulfillment, Logistics or other related experience highly preferred Education/Certification: Bachelor's degree relating Supply Chain, Business, Mathematics, Engineering, or Data required People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations.  Reports To: Manager, Logistics Planning  Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
    $43k-92k yearly est. 60d+ ago
  • Logistics Solutions Specialist 1

    Daikin 3.0company rating

    Customer support specialist job in Waller, TX

    Job Description The Logistics Solutions Specialist analyzes the supply chain, transportation, and distribution network and develops recommendations for reducing freight costs, creating material efficiencies, and improving on-time delivery. Responsible for the development and maintenance of inventory levels throughout a multitiered distribution system with hundreds of locations and thousands of products enabling and supporting sales while minimizing lost opportunities. Manages deployment planning across multiple regions and divisions operating with autonomy to support both local needs, regulatory controls, product transitions and corporate targets. Position Responsibilities may include: Extract data and generate reporting to assist in performance tracking and decision-making. Review manufacturing and logistics processes to develop distribution and stocking plan for designated customers. Conduct research to support customer requests and data needs Perform analysis to review potential pitfalls and gaps as identified by others Support and enact solutions across customer service, inventory planning, warehouse operations, and product procurement to focused on service improvements and cost reductions. Create reporting, analyses and dashboards based upon active needs of the organization Maintain system data sets regarding product, customers, and processes to support ERP and Deployment Systems Collaborate with cross-functional teams on various activities. Follow established processes, procedures and Company policies. Perform additional projects/duties to support ongoing business needs. Nature & Scope: Encouraged to seek continuous improvements Performs a range of mainly straightforward assignments Works independently with general supervision Problems faced are difficult but not typically complex Knowledge & Skills: Knowledge of supply chain / logistics practices, standards and procedures Strong written and verbal communication skills High level of attention to detail and compliance oriented Strong analytical and problem solving skills Experience in analysis utilizing multiple softwares such as Excel/Access/SQL/R/Python/PowerBI/Tableau Effective organizational and time management skills Results orientated, dedication to excellence and sense of urgency to achieve business objectives Ability to apply good judgement, follow training/instruction and maintain integrity on the job Ability to work independently on multiple tasks and projects as well as with others in other areas Competency: Experience: 2+ years of Analytics, Procurement, Fulfillment, Logistics or other related experience highly preferred Education/Certification: Bachelor's degree relating Supply Chain, Business, Mathematics, Engineering, or Data required People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Reports To: Manager, Logistics Planning Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
    $32k-66k yearly est. 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Neil Martensen-State Farm Agent

    Customer support specialist job in Navasota, TX

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of account specialist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Requirements Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Self-motivated Proactive in problem solving Ability to multi-task Bilingual - Spanish preferred Property and Casualty license (must be able to obtain) Bachelor's degree preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-34k yearly est. 3d ago

Learn more about customer support specialist jobs

How much does a customer support specialist earn in Bryan, TX?

The average customer support specialist in Bryan, TX earns between $27,000 and $54,000 annually. This compares to the national average customer support specialist range of $28,000 to $55,000.

Average customer support specialist salary in Bryan, TX

$38,000

What are the biggest employers of Customer Support Specialists in Bryan, TX?

The biggest employers of Customer Support Specialists in Bryan, TX are:
  1. Verisk Analytics
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