Operations Support Specialist jobs at MAG

Division: TBC Corporate Services Reports to: Division Vice President The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible for hands-on support designed to improve and evolve all systems, resources and processes in order to achieve operational goals at Divisional and National levels. The FOS role must be able to effectively support new and existing stores and transitions, take ownership of operational components and program initiatives, enhance same store sales growth, and consistently deliver required training in the field. Specific duties & responsibilities include: In-Store Training: Coach store teams on brand-specific processes and best practices, with a strong focus on delivering best-in-class customer service. Franchisee Onboarding: Partner with new franchisees to ensure successful initial setup and seamless implementation of brand procedures and standards. Special Events: Support the rollout and training of new company initiatives, coordinate vendor training sessions, and assist with regular franchisee meetings and conferences. Analyze and act on operational data from the POS system to identify trends, performance gaps, and improvement opportunities Review and interpret Profit & Loss statements to support financial performance and accountability Facilitate group training sessions for store-level teams and franchisees Develop and deliver engaging presentations using PowerPoint and other tools Utilize Microsoft Excel, Outlook, and other Microsoft Office applications to manage schedules, reports, and communication Adapt quickly to various POS platforms and internal systems Support multiple initiatives and projects simultaneously, maintaining a strong sense of urgency and attention to detail Job Requirements: Minimum of 3 years in an automotive service management or multi-unit operational role (preferred) Strong understanding of automotive store operations, customer service processes, and team leadership Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, etc.) Experience with reading and analyzing POS reports and P&L statements Strong presentation and communication skills; comfortable speaking in front of groups Technologically fluent, with the ability to learn new systems and software quickly Self-motivated and organized; capable of independently managing a dynamic workload with shifting priorities Able to travel extensively (up to 85%) across multiple states, including some nights and weekends Demonstrable Skills Public speaking Ability to challenge, motivate, influence, and communicate effectively. Results focused and goal orientated. Strong organizational, territory, time management, and customer follow-up skills Microsoft Office Skills: PowerPoint, Word, and Excel Ability to effectively manage costs/expenses. Customer service orientation and a high level of professional integrity and understanding that success through other people's performance is vital to the job Strong telephone, verbal, and written communication skills Possesses the ability to work well under pressure and handle multiple tasks. Why Join Midas? At Midas, we're more than just a car care brand, we're a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.

Facilitates the resolution of system- and network-related out-car issues regarding telematics or applications. Organizes and participates in the investigation of issues, team discussions, meetings, escalation, communication, and reporting, which includes the coordination of stakeholders, partners, vendors, and other Connected Vehicle (CV) members in the process. Supports overall system health by coordinating upgrades and maintenance activities in partnership with CV Engineering teams, Subaru of America (SOA) Information Technology (IT) teams, platform partners, and integrated vendors. Works closely with cross-functional stakeholders within CV, across departments at SOA, and our many vendor partners. Primary Responsibilities Communication and Stakeholder Collaboration: Coordinates and facilitates cross-functional meetings with internal stakeholders, external partners, and vendors to identify, investigate, and resolve system- and network-related out-car issues regarding telematics or applications. Conducts investigations and performs technical testing across our systems and creates summaries to all involved parties to explain the status of the issues and next steps. Acts as the primary point of contact for system/network issues escalations, ensuring timely and effective communication across all parties. Using subject matter knowledge and analysis of the issue, determines which actions to take to find the root cause of and resolve the reported issue. Develops and maintains strong working relationships with platform partners to support long-term operational success. Operational Excellence: Conducts detailed investigations into Connected Vehicle (CV) system and network issues, including root cause analysis and documentation of findings. Implements corrective actions and process improvements to enhance system performance and reduce recurrence of issues. Determines better processes (and ensures that they are followed) to monitor and alert teams when issues occur to limit the impact or better communicate and quickly determine corrective action. Maintains operational dashboards and metrics to monitor system health and identify trends or anomalies. Reviews, updates, and ensures accuracy of vehicle telematics capabilities within systems of record to ensure proper function of applications. Architecture and System Health: Coordinates and communicates system upgrade schedules, planned maintenance, and disaster recovery procedures to all relevant stakeholders. Creates schedules for planned maintenance and ensures that all relevant teams, including CV, Subaru of America (SOA) Information Technology (IT), and vendor partners, are prepared. Ensures readiness and alignment across teams during system changes to minimize disruption and maintain service continuity. • Provides clear and timely updates during incidents, including status reports and resolution timelines. Required Skills & Personal Qualifications Interpersonal skills to facilitate meetings and establish positive and effective relationships with colleagues, stakeholders, call centers, and vendors. Leadership skills to effectively facilitate conversations and coordinate multiple teams, large groups, and various personalities toward a common objective. Communication skills to share complicated information clearly and in a manner appropriate to different audiences and levels in the organization. Organizational skills to coordinate and track multiple issues, projects, audiences, needs, and timelines - while managing a busy calendar and unexpected issues. Problem-solving skills and customer focus with ability to analyze, understand, and create linkages between customer experience (CX), business processes, and information technology (IT) solutions. Ability to analyze and interpret quantitative and qualitative data to identify trends, quantify issues to measure impact, and provide support in developing proposals and recommendations. Ability to be flexible with constantly changing and challenging business and technical conditions. Ability to work after hours and weekends, as needed, to support system update and maintenance activities. Familiarity with IT systems, information architecture, user experience principles, networks, backend systems, call centers, and telecom systems. Education/Experience Requirements Bachelor's degree or H.S. Diploma and equivalent experience in lieu of degree required. At least 4-6 years of experience required. Work Environment Office Location: Camden, NJ apart of the Greater Philadelphia Area (Philly) Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) [Wednesdays & Fridays] Required Travel: 15% Compensation: The recruiting base salary range for this full-time position is $70000 - $95000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: P2) Why Join Us? In addition to competitive salary and an incomparable company culture, Subaru offers an amazing benefits package that includes: Total Rewards & Benefits: - Medical, Dental, Vision Plans - Pension, Profit Sharing, and 401K Match Offerings - 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays - Tuition Reimbursement Program: $15,000 yearly benefit - Vehicle Discount Programs Learning & Development: - Professional growth and development opportunities - Direct partnership with senior leadership - Formal Mentorship Program - LinkedIn Learning License Visit our careers landing page for additional information about our compensation and benefit programs. About Subaru Love. It's what makes Subaru, Subaru . As a leading auto brand in the US, we strive to be More Than a Car Company . Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise . Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure. Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

PIC North America, a Genus Company, has an exciting opportunity. We are looking for a highly motivated Swine Feed Operations Specialist to join our team. The Swine Feed Operations Specialist is responsible for overseeing the daily operations related to the production, quality control, and distribution of swine feed. Coordinating the purchase of all feed inputs (corn, soybean meal, DDGS, and micro ingredients) monitoring feed inventory, feed biosecurity, and managing relationships for all Genus PIC affiliated feed mills. This role ensures that feed is manufactured efficiently, meets nutritional and safety standards, and is delivered on time to support optimal swine health and performance. The individual will work closely with PIC owned-nucleus farms to optimize profit margins on all non-breeding stock pigs from owned farms, which involves the development of strategic models intended to maximize profitability. This role is also responsible for administrative duties such as analyzing and reporting commodity trends, diet composition, and reporting on biosecurity issues as they arise. These outcomes will be achieved through negotiating marketing contracts with packers for by-products and hedging commodity purchases with external consulting partners. This position will develop collaborative relationships, monitor operational metrics, and support implementation of best practices of feed manufacturing in owned and contracted feed mills. This role is also responsible for driving strategic initiatives, fostering cross-functional alignment, and ensuring continuous improvement across the supply chain. This role requires you to work in a culturally diverse, fast-paced environment, including the ability to multi-task and anticipate needs while managing competing priorities and maintaining attention to detail. This position is remotely based in the Midwestern region of the United States. Up to 50% domestic travel and occasional international travel may be required. Travel may increase in times of business need. The salary range for this position is $70,000 - 100,000 USD. The salary provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. You Will Proactively assess market conditions, cost of production (i.e. feed cost, mortality rates, etc.), transport costs, package matrices and on-farm constraints to develop a marketing plan to capture incremental income on a weekly, monthly and/or seasonal basis. Support the negotiation of basis contracts for the purchase of commodity inputs that provide feed for all PIC owned and leased farms. Evaluate and assess the best markets for slaughter of intact boars based on the location of the farm and processor's base price formula, weight grid, and discount schedule. Research and evaluate marketing contracts and support negotiating the renewal of slaughter agreements with packers throughout North America using the best possible pricing formula. Develop and maintain relationships with multiple pig procurement and processing companies. Regularly monitor slaughter summaries and receipts to ensure accuracy. Maintain a working relationship with the current four (4) and any new PIC affiliated feed mills to ensure biosecurity protocols are followed, feed composition is within specification, and inventory follows a first-in-first out flow. Maintain relevant knowledge of market trends, production technologies and industry practices. Work directly with the Nutrition Team to provide support to all ingredients and complete-feed suppliers. Work directly with Quality Assurance to maintain a comprehensive list of approved suppliers of all feed ingredients through the QUEST Quality Systems Management program. Monitor feed quality to specific standards and develop action plans if improvement is needed. Requirements Basic Qualifications: (required) A bachelor's degree in Feed Science, Animal Science, or another related field. A minimum of 5 years of experience within intensive swine production systems including knowledge of animal husbandry, production system management, biosecurity, supplier relationship management, account management, and contract negotiation. A basic understanding of swine nutrition requirements for pigs at all stages of life A minimum of 5 years of experience in Microsoft Office and other relevant software applications, including advanced spreadsheet and databased modeling skills. Up to 50% domestic travel and occasional international travel may be required. Travel may increase in times of business need. #LI-GL1 Business Overview Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world - a mission that is important to a sustainable future. PIC, our swine division, currently supplies over 70% of the world's top pork producers. We directly employ people in 18 countries worldwide, and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement. Our vision is clear: Pioneering animal genetic improvement to help sustainably nourish the world. Benefits Overview At Genus we offer a competitive salary. Benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and ETO (employee time off). This position will have opportunity for growth. Equal Employment Opportunities Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. Recruitment Fraud Warning Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at ***********************.

Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: IT Support Analyst (Hybrid) Location: US-GA-Atlanta (Sandy Springs) FLSA: Exempt #LI-Hybrid Job Overview: We are looking for a skilled Tier 2 IT Support Analyst to join our team and provide advanced technical assistance across various platforms, including Macs, laptops, Microsoft Intune, and Office 365. This role involves troubleshooting complex issues, supporting end-users, and ensuring the smooth operation of IT systems. Job Responsibilities: Provide Tier 2 support for mac OS and Windows laptops, addressing hardware and software issues. Administer and support Office 365, including Exchange, SharePoint, Teams, and OneDrive. Troubleshoot network connectivity, VPN, and wireless access problems. Collaborate with Tier 1 support to escalate and resolve technical issues efficiently. Assist with application deployments, system updates, and patch management. Maintain documentation for IT procedures and troubleshooting guides. Provide technical guidance and training to end-users and Tier 1/Interns. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: Experience with mac OS and Windows troubleshooting. Knowledge of Microsoft Intune for endpoint management. Strong understanding of Office 365 administration. Familiarity with Active Directory, Azure AD, and Group Policy. Ability to diagnose hardware issues and coordinate repairs. Excellent problem-solving and communication skills. Certifications such as CompTIA A+, Microsoft 365 Certified, or Apple Certified are a plus. Preferred Experience Bachelor's degree required. 10+ years of experience in a Tier 2 IT support role to include mac OS, Windows. Direct experience managing corporate IT environments with Macs and laptops. Knowledge of Intune, JAMF or other device management tools. Knowledge of Beyond Trust remote access tool Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

PIC North America, a Genus Company, has an exciting opportunity. We are looking for a highly motivated Swine Feed Operations Specialist to join our team. The Swine Feed Operations Specialist is responsible for overseeing the daily operations related to the production, quality control, and distribution of swine feed. Coordinating the purchase of all feed inputs (corn, soybean meal, DDGS, and micro ingredients) monitoring feed inventory, feed biosecurity, and managing relationships for all Genus PIC affiliated feed mills. This role ensures that feed is manufactured efficiently, meets nutritional and safety standards, and is delivered on time to support optimal swine health and performance. The individual will work closely with PIC owned-nucleus farms to optimize profit margins on all non-breeding stock pigs from owned farms, which involves the development of strategic models intended to maximize profitability. This role is also responsible for administrative duties such as analyzing and reporting commodity trends, diet composition, and reporting on biosecurity issues as they arise. These outcomes will be achieved through negotiating marketing contracts with packers for by-products and hedging commodity purchases with external consulting partners. This position will develop collaborative relationships, monitor operational metrics, and support implementation of best practices of feed manufacturing in owned and contracted feed mills. This role is also responsible for driving strategic initiatives, fostering cross-functional alignment, and ensuring continuous improvement across the supply chain. This role requires you to work in a culturally diverse, fast-paced environment, including the ability to multi-task and anticipate needs while managing competing priorities and maintaining attention to detail. This position is remotely based in the Midwestern region of the United States. Up to 50% domestic travel and occasional international travel may be required. Travel may increase in times of business need. The salary range for this position is $70,000 - 100,000 USD. The salary provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. You Will Proactively assess market conditions, cost of production (i.e. feed cost, mortality rates, etc.), transport costs, package matrices and on-farm constraints to develop a marketing plan to capture incremental income on a weekly, monthly and/or seasonal basis. Support the negotiation of basis contracts for the purchase of commodity inputs that provide feed for all PIC owned and leased farms. Evaluate and assess the best markets for slaughter of intact boars based on the location of the farm and processor's base price formula, weight grid, and discount schedule. Research and evaluate marketing contracts and support negotiating the renewal of slaughter agreements with packers throughout North America using the best possible pricing formula. Develop and maintain relationships with multiple pig procurement and processing companies. Regularly monitor slaughter summaries and receipts to ensure accuracy. Maintain a working relationship with the current four (4) and any new PIC affiliated feed mills to ensure biosecurity protocols are followed, feed composition is within specification, and inventory follows a first-in-first out flow. Maintain relevant knowledge of market trends, production technologies and industry practices. Work directly with the Nutrition Team to provide support to all ingredients and complete-feed suppliers. Work directly with Quality Assurance to maintain a comprehensive list of approved suppliers of all feed ingredients through the QUEST Quality Systems Management program. Monitor feed quality to specific standards and develop action plans if improvement is needed. Requirements Basic Qualifications: (required) A bachelor's degree in Feed Science, Animal Science, or another related field. A minimum of 5 years of experience within intensive swine production systems including knowledge of animal husbandry, production system management, biosecurity, supplier relationship management, account management, and contract negotiation. A basic understanding of swine nutrition requirements for pigs at all stages of life A minimum of 5 years of experience in Microsoft Office and other relevant software applications, including advanced spreadsheet and databased modeling skills. Up to 50% domestic travel and occasional international travel may be required. Travel may increase in times of business need. #LI-GL1 Business Overview Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world - a mission that is important to a sustainable future. PIC, our swine division, currently supplies over 70% of the world's top pork producers. We directly employ people in 18 countries worldwide, and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement. Our vision is clear: Pioneering animal genetic improvement to help sustainably nourish the world. Benefits Overview At Genus we offer a competitive salary. Benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and ETO (employee time off). This position will have opportunity for growth. Equal Employment Opportunities Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. Recruitment Fraud Warning Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at ***********************. Receive email notifications about our latest career opportunities, news and updates directly to your mailbox. Click here to sign up.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform various clerical and administrative duties relating to vehicle recon fulfillment. * Receive in bound vehicle and registration information from customers requesting reconditioning services for their units. * Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order. * Evaluate reconditioning needs and provide timely and accurate quotes. * Perform walk around of the units and evaluate cosmetic reconditioning needed. * Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools. * Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner. * Create and maintain charges associated with reconditioning fees related to these accounts. * Perform a check for recalls on all units and note the results in the appropriate tool. * Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required. * Build deep service relationships with customers. * Manage customer's expectations of recon fulfillment activities through proactive communications. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information. * Enter all pertinent information into AS400 and other tools for approved work requested by customer. * Utilize the AS400/VCF systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Recon Shop management. * Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met. * Review completed work ensuring customer quality standards are achieved and/or exceeded. * Soft sell additional services to dealers upon delivery of existing work. * Follow up with customer to confirm completion and satisfaction. * Work with finance/local management to ensure customers are charged and A/R is timely collected. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management Minimum Qualifications: * High School Diploma or equivalent * 1 - 3 years of auction and/or vehicle registration experience preferred. * Ability to drive vehicles with standard and automatic transmission. * Basic computer skills required. * Regularly required to stand, walk, reach, talk and hear. * Frequently required to stoop, kneel, crouch, bend, squat and climb. * Ability to lift 1-15 pounds. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. * Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb. Work Schedule: * 8:00 am - 5:00 pm Work Environment: * Frequent exposure to outdoor weather conditions. Moderate noise level. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Business Support Specialist (hybrid) Location: US-GA-Atlanta (Sandy Springs) FLSA: Exempt #LI-Hybrid Job Responsibilities: Serve as the primary point of contact for foundational partner inquiries, including account updates, documentation, and service-related questions. Own the resolution lifecycle of routine partner requests, ensuring timely follow-up and closure. Prepare and analyze partner-facing reports to identify trends and potential service gaps. Collaborate with internal stakeholders (e.g., Sales, Legal, Training) to coordinate initiatives and ensure alignment with business goals. Participate in partner onboarding and orientation activities, including documentation, training coordination, SOP, and follow-up. Support continuous improvement efforts by identifying recurring issues and recommending enhancements to SOPs and workflows. Assist in developing and maintaining partner knowledge bases, FAQs, and self-service tools. Coordinate and support partner meetings, including agenda preparation, note-taking, and action item tracking. Complete complex or high-impact issues with clear documentation and context. Contribute to cross-functional projects that enhance the partner's experience and improve internal processes. Track and report on key performance metrics, including case resolution time, accuracy, and partner satisfaction. Monitor service quality and proactively identify opportunities to improve partner engagement and operational efficiency. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: Deliver exceptional service to assigned partners by managing inquiries, resolving issues, and proactively communicating updates. Build and maintain strong, consultative relationships with key partner contacts and internal stakeholders. Monitor and report on partner satisfaction, service metrics, and case resolution trends. Act as a liaison between partners and internal departments, ensuring timely and accurate information flow. Support the execution of partner programs, including tracking deliverables, timelines, and performance metrics. Maintain a deep understanding of partner programs, products, and operational processes to provide informed support. Lead or support special projects that drive operational efficiency or enhance the partner experience. Maintain accurate records of partner interactions, case notes, and follow-ups in CRM or case management systems. Analyze and report on individual and team performance metrics, including CSAT, case accuracy, and resolution time. Identify and escalate service gaps or recurring issues that impact partner satisfaction or operational KPIs. Perform other duties and responsibilities as assigned, including supporting leadership with data and insights. Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform various clerical and administrative duties relating to vehicle recon fulfillment. * Receive in bound vehicle and registration information from customers requesting reconditioning services for their units. * Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order. * Evaluate reconditioning needs and provide timely and accurate quotes. * Perform walk around of the units and evaluate cosmetic reconditioning needed. * Estimate cost for cosmetic repairs and discuss with customer to gain approval. Record the outcome in the appropriate tools. * Coordinate with the reconditioning shop areas for vehicle repairs and post charges to appropriate account in a timely manner. * Create and maintain charges associated with reconditioning fees related to these accounts. * Perform a check for recalls on all units and note the results in the appropriate tool. * Work with P&P and Accounting staff to ensure payment for billings or accounts receivable are received timely and posted as well as contact customers for reconciliation of discrepancies, when required. * Build deep service relationships with customers. * Manage customer's expectations of recon fulfillment activities through proactive communications. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * Be knowledgeable of customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information. * Enter all pertinent information into AS400 and other tools for approved work requested by customer. * Utilize the AS400/VCF systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Recon Shop management. * Monitor vehicle through reconditioning fulfillment process to ensure timeline commitment is met. * Review completed work ensuring customer quality standards are achieved and/or exceeded. * Soft sell additional services to dealers upon delivery of existing work. * Follow up with customer to confirm completion and satisfaction. * Work with finance/local management to ensure customers are charged and A/R is timely collected. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism. Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands. Proficiency with computer software including Microsoft Office applications and other internal business platforms. Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders. Perform any other duties assigned. Minimum Qualifications: High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field Safe drivers needed; valid driver's license required Preferred Qualifications: Self-starter with ability to work with minimal supervision preferred. Ability to handle multiple tasks simultaneously. Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. Excellent verbal and written skills preferred. Ability to operate vehicles with standard and automatic transmission is preferred. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Troubleshoot GPS technology issues. Maintain inventory of GPS units and real-time vehicle inventory. Replace low battery trackers and re-associate unlinked trackers. Maintain geofenced lot maps and verify accuracy in AS400. Review GPS tracker location updates for accuracy. Act as subject matter expert for clients on GPS technology. Collect and return defective trackers to Cox 2M team. Serve as central contact for auction departments on inventory matters. Advise management on tracker ordering needs. Maintain discrepancy list for inventory trackers. Perform other duties as assigned. Minimum Qualifications: High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related discipline. Safe driver's needed; valid driver's license required. Prior clerical or administrative experience Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. Excellent oral and written communications skills, particularly in a phone, email, SMS or chat context. Effective time management. Attention to detail and follow-through. Demonstrated ability to adapt in a changing environment. Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment. Demonstrated experience being a customer-focused, service-oriented professional. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $13.37 - $20.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Part-time opportunity Mon - Fri with one day off Organize and maintain the placement of vehicles within the designated zone or move area to the defined standard established by lot operations leadership. Responsible for continuous improvement efforts relating to safety and efficient movement of vehicles in and out of their assigned zone area. Communicate with crew leaders and managers regarding the status of inventory levels within the defined move area and prioritize as necessary. Set an example in behavior by championing Cox/Manheim values and ensuring that all employees are treated with respect. Implement all company policies and procedures related to employee and customer conduct. Be a visible representation of Manheim's safety commitment by following all safety and health procedures, and modeling the behaviors related to these directives. Perform other duties assigned by management. Maybe required to work overtime as business needs dictate. Able to work in many adverse outside weather conditions and be on your feet for a considerable amount of your shift. Qualifications: Valid driver's license and safe driving record required. Ability to drive vehicles with standard and automatic transmission. Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump starting vehicles.) High School Diploma or equivalent preferred. 6 months of auction or driving experience preferred. Knowledge of lot operations/lot layout preferred. Physical Requirements: Required to stand, walk, reach, talk and hear, vision abilities required to include close distance, and color vision, depth perception, and ability to adjust focus. Ability to stand for prolonged periods of time. Ability to lift 1-15 pounds. Must be able to walk long distance Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. * Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. * Proficiency with computer software including Microsoft Office applications and other internal business platforms. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform any other duties assigned. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; * OR 5 years' experience in a related field * Safe drivers needed; valid driver's license required. Preferred: * Prior experience vehicle reconditioning and or general auto body knowledge * Self-starter with ability to work with minimal supervision * Ability to handle multiple tasks simultaneously * Excellent verbal and written skills preferred. * Ability to operate vehicles with standard and automatic transmission is preferred. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description * Accountable for tracker inventory. * Manages the retrieval of trackers that require further attention (RFA) and determines corrective action * Responsible for returning defective trackers to Cox2M, ensuring user interface and billing accurately reflects returns and new orders. * Proactively monitors and works with team(s) to address issues to prevent leakage ( * Capture and process electronic images of vehicles. * Upload all pictures associated with electronic condition reports (ECR) and verify the quality and accuracy of each photograph. * Maintain knowledge of the MIC 2.0, Imaging Workbench Tool and ECR Image Tool. * Facilitate the re-imaging of any substandard images. * Move vehicles and stage them in a safe arrangement to their proper destinations. * Label vehicles with sale and routing labels to maintain accurate movements. * Communicate with leadership regarding the status of inventory to facilitate accurate and efficient vehicle moves. * Responsible for continuous improvement efforts relating to safety and efficient movement and imaging of vehicles. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by leadership. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. * OR 5 years' experience in a related field * Safe drivers needed; valid driver's license required. * Ability to drive vehicles with standard and automatic transmission. * Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump-starting vehicles.) Preferred: * Ability to drive vehicles with both standard (manual) and automatic transmissions preferred * Basic mechanical knowledge of flat tires, low fuel, jump starting vehicles, etc. * Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance and color vision, depth perception and ability to adjust focus * Ability to stand for prolonged periods of time * Ability to lift 1-15 pounds * Must be able to walk long distances Work Environment: Constant exposure to outdoor weather conditions and moderate noise. Schedule: This is part-time position and the schedule will be either Monday-Wednesday or Wednesday-Friday . Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, sign off vehicles and ensure effective operational flow. The role consists of 70% outside work and 30% in office administrative. Job Responsibilities: * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. * Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. * May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism. * Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. * Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands. * Proficiency with computer software including Microsoft Office applications and other internal business platforms. * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders. * Perform any other duties assigned. Qualifications: * The role consists of 70% outside work and 30% in office administrative. * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Safe drivers needed; valid driver's license required. * Prior experience vehicle reconditioning and or general auto body knowledge required. * Self-starter with ability to work with minimal supervision. * Ability to handle multiple tasks simultaneously. * Team-based interpersonal skills. * Excellent verbal and written skills. * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements. Work Environment: * Exposure to outdoor elements, including extreme heat and cold. * Moderate noise level. * Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $13.37 - $20.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Part-time opportunity Mon - Fri with one day off * Organize and maintain the placement of vehicles within the designated zone or move area to the defined standard established by lot operations leadership. * Responsible for continuous improvement efforts relating to safety and efficient movement of vehicles in and out of their assigned zone area. * Communicate with crew leaders and managers regarding the status of inventory levels within the defined move area and prioritize as necessary. * Set an example in behavior by championing Cox/Manheim values and ensuring that all employees are treated with respect. * Implement all company policies and procedures related to employee and customer conduct. * Be a visible representation of Manheim's safety commitment by following all safety and health procedures, and modeling the behaviors related to these directives. * Perform other duties assigned by management. * Maybe required to work overtime as business needs dictate. * Able to work in many adverse outside weather conditions and be on your feet for a considerable amount of your shift. Qualifications: * Valid driver's license and safe driving record required. * Ability to drive vehicles with standard and automatic transmission. * Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump starting vehicles.) * High School Diploma or equivalent preferred. * 6 months of auction or driving experience preferred. * Knowledge of lot operations/lot layout preferred. Physical Requirements: * Required to stand, walk, reach, talk and hear, vision abilities required to include close distance, and color vision, depth perception, and ability to adjust focus. * Ability to stand for prolonged periods of time. * Ability to lift 1-15 pounds. * Must be able to walk long distance Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description * Troubleshoot GPS technology issues. * Maintain inventory of GPS units and real-time vehicle inventory. * Replace low battery trackers and re-associate unlinked trackers. * Maintain geofenced lot maps and verify accuracy in AS400. * Review GPS tracker location updates for accuracy. * Act as subject matter expert for clients on GPS technology. * Collect and return defective trackers to Cox 2M team. * Serve as central contact for auction departments on inventory matters. * Advise management on tracker ordering needs. * Maintain discrepancy list for inventory trackers. * Perform other duties as assigned. Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related discipline. * Safe driver's needed; valid driver's license required. * Prior clerical or administrative experience * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). * Ability to sit or stand for prolonged periods of time. * Excellent oral and written communications skills, particularly in a phone, email, SMS or chat context. * Effective time management. * Attention to detail and follow-through. * Demonstrated ability to adapt in a changing environment. * Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment. * Demonstrated experience being a customer-focused, service-oriented professional. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist I (Union) Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day * Ensure all required equipment is ready and in proper working condition. * Conduct presale walks to identify missing vehicles, overflow areas, inoperable vehicles and any other lane changes. Ensure vehicles within assigned lane are parked and ready for sale in a timely manner. * Maintain the run list indicating vehicles with no keys, late vehicle entries, and/or late number changes. * Coordinate and monitor re-runs or vehicles ran out of sequence. * Handle customer and dealer inquiries and concerns. * Conduct pre-sale meeting with drivers identifying driver return routes, over flow areas, and other changes in the lane. * Oversee lane coordination to maintain the continuous flow of traffic to the block. Direct traffic and work with supervisor to reassign drivers as needed to ensure smooth operational flow. * Monitor traffic identifying potential traffic blockage and stalled vehicles. • Direct drivers on vehicle assignments. * Oversee parking sold vehicles and re-parking non-sold vehicles. * Report theft, lot damage, or any safety concerns to management. * Pull and maintain the keys for any unsafe vehicles and report to management immediately. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: * High School Diploma or equivalent preferred. * 1 year of customer service experience preferred. * Valid driver's license and safe driving record required. * Ability to drive vehicles with standard and automatic transmission. * Ability to work in a fast paced environment. * Effective verbal communication and customer service skills. * Good organizational and interpersonal skills. * Exhibit strong leadership skills. * Ability to sit for prolonged periods of time. * Ability to lift and carry up to 25 pounds (tools, equipment). Job Description * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Work Environment: Exposure to outdoor weather conditions. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Account Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. * Educates and acts as liaison for clients on auction processes and recommends and or upsells Manheim/CAI products and services based on client needs. * Demonstrates effective prioritization skills, professionalism in client relationships, and assists in resolving client issues promptly and professionally. * May be responsible for efficiently coordinating redemptions, ensuring proper documentation, complying with all PII policies and procedures, all while delivering exceptional customer service, and resolving any issues with professionalism. * Maintain strict adherence to Cox standards and guidelines regarding reconditioning services, ensuring consistent quality, and accuracy per client SLA guidelines. * Proficient knowledge of NAAA guidelines to ensure proper placement of vehicle announcements and or brands. * Proficiency with computer software including Microsoft Office applications and other internal business platforms. * Coordinates sale vehicle run processes. Maintains direct communication with other auction departments to ensure appropriate movement and organization of client inventory and timely completion of reconditioning services. * Builds positive relationships with assigned clients, examines vehicles in the sales lineup to ensure standards and quality, completes estimates for reconditioning services to improve vehicle value, coordinates and approves reconditioning services, and conducts condition report and imaging audits to reduce the risk of policy loss and goodwill expenses. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Primary point of contact for resolving client issues for accounts ranging from simple to more complex, broad scope accounts, collaborating with auction teams, and various stakeholders. * Provide exceptional customer service by promptly addressing inquiries and concerns related to vehicle condition and/or discrepancies, fostering positive relationships with both internal and external stakeholders. * Perform any other duties assigned. Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; * OR 5 years' experience in a related field * Safe drivers needed; valid driver's license required Preferred Qualifications: * Self-starter with ability to work with minimal supervision preferred. * Ability to handle multiple tasks simultaneously. * Demonstrates proficient knowledge of condition report data and vehicle inspection process to identify previous paint, auto body repairs, frame damage, PDR, etc. * Excellent verbal and written skills preferred. * Ability to operate vehicles with standard and automatic transmission is preferred. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lot Operations Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description What You'll Do: * Orient and instruct new drivers regarding their job duties and assist supervisor in assigning and directing the work of employees. * Communicate with supervisor or manager to assure proper flow of vehicles and maintain log of stock numbers for each vehicle moved and its lot location. * Communicate schedules and assignments to the crew members. * Serve as lane leader on sale days * Coordinate move requirements with lot manager and quadrant coordinator. * Assist supervisor in making sure that lease lanes and pre-sales are properly staged and parked. * Manage vans and transporting drivers to locations. * Ensure timely pick-up and drop-off of employees and vehicles by transporting them according to schedule to their proper work destinations. * Shuttle employees to and from auxiliary parking lots on sale days; provide transportation to employees parking inventoried vehicles at remote sites. * Pick-up and drop-off employees and other Auction personnel to/from the Auction, parking lots, dealerships, customer locations/businesses, and other locations. * Perform daily maintenance and routine checks of the van and clean and service the vehicle with fuel, lubricants, and accessories. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. * Work in cooperation with Market Safety Manager in support of all safety activities aligned with Safety Excellence. * Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. * Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. * Enforce all company policies and procedures related to employee and customer conduct. * Perform other duties as assigned by management. May be required to work overtime as business needs dictate. Minimum Qualifications: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience. * Safe Drivers needed; Valid driver's license required. Preferred Qualifications: * Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump starting vehicles). * Knowledge of lot operations/lot layout preferred. * Knowledge of LDM preferred. * Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance and color vision, depth perception and ability to adjust focus. * Ability to stand for prolonged periods of time. * Ability to lift 1-15 pounds. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.