Damage appraiser vs claims supervisor

The differences between damage appraisers and claims supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a damage appraiser, becoming a claims supervisor takes usually requires 4-6 years. Additionally, a claims supervisor has an average salary of $75,263, which is higher than the $48,075 average annual salary of a damage appraiser.

The top three skills for a damage appraiser include vehicle repairs, parts costs and process claims. The most important skills for a claims supervisor are customer service, corrective action, and claims adjusters.

Damage appraiser vs claims supervisor overview

	Damage Appraiser	Claims Supervisor
Yearly salary	$48,075	$75,263
Hourly rate	$23.11	$36.18
Growth rate	-6%	-6%
Number of jobs	1,117	13,197
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 64%
Average age	44	44
Years of experience	4	6

What does a damage appraiser do?

A damage appraiser is someone who determines the damage costs associated with a property, such as buildings and vehicles, in preparation for filing claims and requesting payments from insurance. The damage appraiser compiles estimated and actual costs of repairs and creates a report used as a reference for any claims and insurance requests. The damage appraiser can also come in handy for any legal requirement for repair agreements between parties and such. The damage appraiser works closely with the client and all the repair companies that repaired the damaged property.

What does a claims supervisor do?

A claims supervisor is in charge of overseeing the workflow and the workforce involved in processing insurance claims, ensuring accuracy and smooth progress. Their responsibilities typically revolve around liaising with key clients and third party agencies, assisting staff in negotiating terms, verifying the authenticity and completeness of all applications, monitoring the finances, and resolving complex issues. Furthermore, as a claims supervisor, it is essential to lead and encourage the team to reach goals, all while making sure that they adhere to the company's policies and regulations.

Damage appraiser vs claims supervisor salary

Damage appraisers and claims supervisors have different pay scales, as shown below.

	Damage Appraiser	Claims Supervisor
Average salary	$48,075	$75,263
Salary range	Between $33,000 And $68,000	Between $48,000 And $117,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	W. R. Berkley
Best paying industry	-	Retail

Differences between damage appraiser and claims supervisor education

There are a few differences between a damage appraiser and a claims supervisor in terms of educational background:

	Damage Appraiser	Claims Supervisor
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 64%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Damage appraiser vs claims supervisor demographics

Here are the differences between damage appraisers' and claims supervisors' demographics:

	Damage Appraiser	Claims Supervisor
Average age	44	44
Gender ratio	Male, 86.0% Female, 14.0%	Male, 40.8% Female, 59.2%
Race ratio	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 5.0% White, 62.7% American Indian and Alaska Native, 0.5%	Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.1% Asian, 5.3% White, 62.1% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between damage appraiser and claims supervisor duties and responsibilities

Damage appraiser example responsibilities.

Greet customers and write complete repair estimates on damage vehicles using different computer programs, CCC and ADP.
Coordinate with SIU on fraudulent claims effectively.
Investigate claims and report fraud to SIU.
Work with DRP shops to maintain and follow company guidelines.
Obtain exterior measurements of the home and create a computerize sketch using RapidSketch v2.5.
Measure and sketch all floors of home, porches, patios and any other structures.

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Claims supervisor example responsibilities.

Manage, train and continuously develop a team consisting of both inside SIU investigators and field investigators.
Apply fundamentals of insurance investigation and resolution to an introductory leadership role managing complex claim files and tort litigation files.
Make determinations to authorize payments via XACTIMATE software.
Assist TPA in obtaining company documentation and scheduling employee interviews in investigation of claims.
Advise physician on any changes with CPT and ICD-9 coding to maximize reimbursements and minimize denials.
Provide oversight and direction for highly complicate claim reviews base on policy, procedure and CMS guidelines.

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Damage appraiser vs claims supervisor skills

Common damage appraiser skills

Vehicle Repairs, 21%
Parts Costs, 20%
Process Claims, 17%
Customer Service, 8%
Audatex, 6%
Repair Process, 6%

Common claims supervisor skills

Customer Service, 25%
Corrective Action, 7%
Claims Adjusters, 6%
Litigation, 6%
Claims Handling, 5%
Performance Reviews, 4%

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Updated January 8, 2025

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