Patient Care Assistant jobs at Danbury Hospital

Shift: 3p-11p, rotating weekends. Pay is based on yrs of experience and starts at $19/hr plus shift differentials. This is a union position. Required: High School Diploma or GED At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career. Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care. Our accolades include the following: * The Leapfrog Group - Grade A for quality and patient safety * Healthgrades - America's 50 Best Hospitals * U.S. News & World Report - high performance in heart failure treatment At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community - we are its center. Summary: Provides assistance with patient care activities and other unit tasks under the general supervision of licensed professional staff and as directed by the manager. Responsibilities: 1. Provides physical care to assigned patients and performs technical skills such as point of care (POC) testing. 2. Implements nursing orders promptly and adequately with an understanding of the purpose of each. 3. Follows policy and procedure for assigned patient care activities, including unit specific equipment 4. Provides patient comfort by positioning, extra bathing, straightening linens, putting personal articles within reach with courtesy and responsiveness. 5. Provides for patient safety through preventative measures (i.e. side rails, restraints, bed/chair exit alarm, and hourly rounding). 6. Enters all data into the computer system as applicable. 7. Communicates all patient and visitor information & observations to the appropriate person. 8. Provides care appropriate to the age of the patients served on the assigned unit. Demonstrates knowledge of the principles of growth and development over the life span. 9. Reports and/or records any changes observed in the condition or behavior of patient; reports all unusual conditions or reactions to the nurse in charge. 10. Recognizes and responds to priorities in the patient care process. Responds to priorities promptly; exercises good judgement in setting priorities for activities. 11. Uses effective working relationships with all health care team members, patients, and significant others. 12. Maintains a safe and orderly work environment & a clean, well stocked work area. Assists with maintaining unit equipment. 13. Works as a Safety Attendant/Patient Sitter by providing a safe environment to specific patients. Follows WCHN standards of service excellence. 14. Attends staff meetings. Reads/signs 100% of meeting minutes. 15. Maintains competency for Basic Life Support certification. 16. Fulfills all compliance responsibilities related to the position. 17. Performs other duties as assigned. Education: HS GRAD/EQUIVALENT Other Information: This position requires a minimum formal education of High School Diploma and minimum of zero to six months job-related experience. High school diploma or equivalent is required. Experience in a hospital environment is preferred but not required. Active CNA certification is preferred. BLS/CPR required within 90 days of start date or upon completion of orientation process (before being released from orientation and functioning independently) whichever comes first. Working Conditions: Manual: significant manual skills/motor coord & finger dexterity Occupational: Some occupational risk Physical Effort: Very Heavy effort. May exert up to 50 lbs. force Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc. Company: Norwalk Hospital Association Org Unit: 397 Department: Ortho/Neuro Exempt: No Salary Range: $17.00 - $28.50 Hourly With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health! Share: Share with Email Share on Twittershare to twitter Share on Facebookshare to facebook Share on LinkedInshare to linkedin

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the delegation and supervision of an RN, provides clinical support with basic nursing care and patient monitoring for the general welfare and safety of all patients. EEO/AA/Disability/Veteran Responsibilities * 1. Assists with basic patient care (including AM & PM care, toileting, peri-care, emptying and rinsing of drainage devices, and feeding) under the supervision of the licensed nurse. Measures and records intake and output. Makes beds. * 2. Takes and records vital signs, SaO2, blood pressure and weight. * 3. Performs selected procedures such as specimen collections (VRE swabs, urine, stool and non-induced sputum); urine testing, hematest, gastrocult, enemas, application of ice collar/caps or post mortem care. Applies simple dressings to areas of potential impairment of skin integrity after skin assessment by licensed personnel * 4. Maintains clean and orderly patient care, storage, pantry and utility areas. Distributes water pitchers. Set up equipment in rooms to prepare for admission. * 5. Orients patient to unit and secures patient valuables. Responds to call lights promptly and provides necessary assistance. * 6. Monitors and communicates changes in patient condition, leakage of IV solutions and other problems with treatments/devices. * 7. Assists with reinforcement of incentive spirometry after nursing instruction, reapplies oxygen equipment if displaced from patient except CPAP. * 8. Keeps RN informed of status of work and availability for added assignments. * 9. Moves and lifts patients. Supports multidisciplinary team with range of motion exercises. Provides patient escort assistance as needed. * 10. Performs patient observer role when assigned. * 11. Meets performance expectations for Customer Service, Teamwork, Resource Utilization, and Staff and Self Development as outlined in performance review. * 12. Performs other duties as assigned or directed to ensure smooth operation of the department/unit. Qualifications EDUCATION High school graduate or equivalent. Graduate of an accredited nursing assistant program. BLS required or must be obtained within the first 30 days of employment. EXPERIENCE Minimum of one year medical/surgical or equivalent experience preferred. LICENSURE Nurse aide certification or equivalent required (equivalent may be defined as a student nurse). YNHHS Requisition ID 166444

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under The Delegation And Supervision Of An Rn, Provides Clinical Support With Basic Nursing Care And Patient Monitoring For The General Welfare And Safety Of All Patients. EEO/AA/Disability/Veteran Responsibilities * 1. Assists With Basic Patient Care (Including Am & Pm Care, Toileting, Peri-Care, Emptying And Rinsing Of Drainage Devices, And Feeding) Under The Supervision Of The Licensed Nurse. Measures And Records Intake And Output. Makes Beds. * 2. Takes And Records Vital Signs, Sao2, Blood Pressure And Weight. * 3. Performs Selected Procedures Such As Specimen Collections (Vre Swabs, Urine, Stool And Non-Induced Sputum); Urine Testing, Hematest, Gastrocult, Enemas, Application Of Ice Collar/Caps Or Post Mortem Care. Applies Simple Dressings To Areas Of Potential Impairment Of Skin Integrity After Skin Assessment By Licensed Personnel * 4. Maintains Clean And Orderly Patient Care, Storage, Pantry And Utility Areas. Distributes Water Pitchers. Set Up Equipment In Rooms To Prepare For Admission. * 5. Orients Patient To Unit And Secures Patient Valuables. Responds To Call Lights Promptly And Provides Necessary Assistance. * 6. Monitors And Communicates Changes In Patient Condition, Leakage Of Iv Solutions And Other Problems With Treatments/Devices. * 7. Assists With Reinforcement Of Incentive Spirometry After Nursing Instruction, Reapplies Oxygen Equipment If Displaced From Patient Except Cpap. * 8. Keeps Rn Informed Of Status Of Work And Availability For Added Assignments. * 9. Moves And Lifts Patients. Supports Multidisciplinary Team With Range Of Motion Exercises. Provides Patient Escort Assistance As Needed. * 10. Performs Patient Observer Role When Assigned. * 11. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review. * 12. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit. Qualifications EDUCATION High school graduate or equivalent and graduate of an accredited nursing assistant program or equivalent (equivalent may be defined as a student nurse) EXPERIENCE Minimum Of One Year Medical/Surgical Or Equivalent Experience Preferred. LICENSURE Nurse Aide Certification Or Equivalent Required (Equivalent May Be Defined As A Student Nurse) BLS certification required SPECIAL SKILLS N/A YNHHS Requisition ID 157763

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under The Delegation And Supervision Of An Rn, Provides Clinical Support With Basic Nursing Care And Patient Monitoring For The General Welfare And Safety Of All Patients. EEO/AA/Disability/Veteran Responsibilities * 1. Assists With Basic Patient Care (Including Am & Pm Care, Toileting, Peri-Care, Emptying And Rinsing Of Drainage Devices, And Feeding) Under The Supervision Of The Licensed Nurse. Measures And Records Intake And Output. Makes Beds. * 2. Takes And Records Vital Signs, Sao2, Blood Pressure And Weight. * 3. Performs Selected Procedures Such As Specimen Collections (Vre Swabs, Urine, Stool And Non-Induced Sputum); Urine Testing, Hematest, Gastrocult, Enemas, Application Of Ice Collar/Caps Or Post Mortem Care. Applies Simple Dressings To Areas Of Potential Impairment Of Skin Integrity After Skin Assessment By Licensed Personnel * 4. Maintains Clean And Orderly Patient Care, Storage, Pantry And Utility Areas. Distributes Water Pitchers. Set Up Equipment In Rooms To Prepare For Admission. * 5. Orients Patient To Unit And Secures Patient Valuables. Responds To Call Lights Promptly And Provides Necessary Assistance. * 6. Monitors And Communicates Changes In Patient Condition, Leakage Of Iv Solutions And Other Problems With Treatments/Devices. * 7. Assists With Reinforcement Of Incentive Spirometry After Nursing Instruction, Reapplies Oxygen Equipment If Displaced From Patient Except Cpap. * 8. Keeps Rn Informed Of Status Of Work And Availability For Added Assignments. * 9. Moves And Lifts Patients. Supports Multidisciplinary Team With Range Of Motion Exercises. Provides Patient Escort Assistance As Needed. * 10. Performs Patient Observer Role When Assigned. * 11. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review. * 12. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit. * 13. Demonstrates Ability To Adapt To Unit Specific Routines And Patient Care Needs On All Med-Surg Units And Rehab Unit. Qualifications EDUCATION High school graduate or equivalent and graduate of an accredited nursing assistant program or equivalent (equivalent may be defined as a student nurse) EXPERIENCE Minimum Of One Year Medical/Surgical Or Equivalent Experience Preferred. LICENSURE Nurse Aide Certification Or Equivalent Required (Equivalent May Be Defined As A Student Nurse) BLS certification required SPECIAL SKILLS N/A YNHHS Requisition ID 162533

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the Registered Nurse, and as a member of the interdisciplinary healthcare team, provides patient centered care based upon respect for patients preferences, values and needs. Responsibilities include but not limited to direct and indirect patient care activities which are essential in providing high quality and safe patient care consistent with an exceptional patient experience. Based on experience and training, the UAP demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety and informatics. These competencies will be defined by the scope of practice and requisite knowledge, skills and attitudes. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adherers to "I Am YNHH" service excellence pledge and promotes a positive work environment. EEO/AA/Disability/Veteran Responsibilities * 1. Patient Centered Care: The ACA provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care. * 1.1 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider * 2. Communication: The ACA interacts effectively with patients, families and all health care providers and employees, fostering mutual respect to enhance the patient experience and health outcomes * 2.1 Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. * 3. Team Collaboration: The ACA functions effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development * 3.1 Demonstrates self-awareness, recognizes limitations and communicates concerns to appropriate team members * 4. Quality and Safety / Efficient delivery of Care: The ACA minimizes risk of harm to patients and providers through effective individual and team performance. Practices behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior * 4.1 Demonstrates effective use of equipment that support quality and safe patient care * 5. Informatics: The ACA uses information and technology to communicate information, mitigate error, and support team decision making * 5.1 Achieves and maintains competencies in clinical applications to support areas of responsibilities * 6. Professional Development/Clinical Competencies: The ACA demonstrates accountability for clinical competency in care delivery * 6.1 Demonstrates accountability and responsibility for own practice * 7. Clinical Responsibilities: ACA performs the following clinical functions as per scope of practice. Clinical functions may vary and are identified by the clinical service area requirements. Functions are not limited to the ones listed below. See YNHHS scope of practice policy for more detail. * 7.1 As part of the Rooming Process: a. Appropriately identifies patient b. Identifies self to patient/family and explains the role of the UAP. c. Escorts patients to exam/procedure room. d. Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc. * 8. Administrative Responsibilities: ACA performs the following clerical, administrative functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to below. Specific and more detailed functions are documented in the Scope of Practice * 8.1 Sends/receives patient medical records and abstracts new patient records into EPIC. * 9. ACA performs the following environmental support functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to those listed below. Specific and more detailed functions are documented in the Scope of Practice. * 9.1 Sets up instruments and equipment according to department protocol. Qualifications EDUCATION A minimum of a high school diploma or GED Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training EXPERIENCE Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency. LICENSURE Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health. SPECIAL SKILLS Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees. PHYSICAL DEMAND Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics. YNHHS Requisition ID 163337

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment. EEO/AA/Disability/Veteran Responsibilities * 1. Under the direction of the Clinical Nurse, engages in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and response to treatment. * 1.1 Obtains and records vital signs as delegated by the RN * 2. Under the direction of the Clinical Nurse, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care. * 2.1 Obtains a 12-lead ECG and continuous Lead II with correct patient information entered. * 3. Effectively assists in the care of patients with consideration for the safety of key populations as appropriate. * 3.1 Collaborates with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into account cultural and/or individual diversity and demonstrates sensitivity to these aspects of care delivery. * 4. Effectively and professionally communicates and interacts with patients, families, and staff. * 4.1 Covers the Business Associate (BA ) desk in the absence of the BA under the direction of the PSM or designee. Qualifications EDUCATION A minimum of a high school diploma or GED; and CNA or other educational equivalent, i.e. Medical Assistant, Phlebotomy Technician, Student Nurse who has completed one semester of clinical experience. Additional experience preferred will be specified depending on placement. EXPERIENCE Either (A) Two (2) years relevant direct patient care experience as dictated by placement. or (B) Education as stated above. All candidates must successfully complete the Patient Care Associate Competency Based Training and Practicum and unit specific competencies, including age-specific competencies. SPECIAL SKILLS Demonstrated ability to communicate effectively with patient, families, peers, and supervisor. Must display the ability to prioritize and adjust work plans based on the needs of the patient, the unit, and the patient care team. Must display the ability to accept direction and work as a member of a unified team. CPR required. PHYSICAL DEMAND Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics. YNHHS Requisition ID 166064

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the Registered Nurse, and as a member of the interdisciplinary healthcare team, provides patient centered care based upon respect for patients preferences, values and needs. Responsibilities include but not limited to direct and indirect patient care activities which are essential in providing high quality and safe patient care consistent with an exceptional patient experience. Based on experience and training, the UAP demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety and informatics. These competencies will be defined by the scope of practice and requisite knowledge, skills and attitudes. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adherers to "I Am YNHH" service excellence pledge and promotes a positive work environment. EEO/AA/Disability/Veteran Responsibilities * 1. Patient Centered Care: The ACA provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care. * 1.1 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider * 2. Communication: The ACA interacts effectively with patients, families and all health care providers and employees, fostering mutual respect to enhance the patient experience and health outcomes * 2.1 Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. * 3. Team Collaboration: The ACA functions effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development * 3.1 Demonstrates self-awareness, recognizes limitations and communicates concerns to appropriate team members * 4. Quality and Safety / Efficient delivery of Care: The ACA minimizes risk of harm to patients and providers through effective individual and team performance. Practices behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior * 4.1 Demonstrates effective use of equipment that support quality and safe patient care * 5. Informatics: The ACA uses information and technology to communicate information, mitigate error, and support team decision making * 5.1 Achieves and maintains competencies in clinical applications to support areas of responsibilities * 6. Professional Development/Clinical Competencies: The ACA demonstrates accountability for clinical competency in care delivery * 6.1 Demonstrates accountability and responsibility for own practice * 7. Clinical Responsibilities: ACA performs the following clinical functions as per scope of practice. Clinical functions may vary and are identified by the clinical service area requirements. Functions are not limited to the ones listed below. See YNHHS scope of practice policy for more detail. * 7.1 As part of the Rooming Process: a. Appropriately identifies patient b. Identifies self to patient/family and explains the role of the UAP. c. Escorts patients to exam/procedure room. d. Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc. * 8. Administrative Responsibilities: ACA performs the following clerical, administrative functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to below. Specific and more detailed functions are documented in the Scope of Practice * 8.1 Sends/receives patient medical records and abstracts new patient records into EPIC. * 9. ACA performs the following environmental support functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to those listed below. Specific and more detailed functions are documented in the Scope of Practice. * 9.1 Sets up instruments and equipment according to department protocol. Qualifications EDUCATION A minimum of a high school diploma or GED Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training EXPERIENCE Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency. LICENSURE Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health. SPECIAL SKILLS Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees. PHYSICAL DEMAND Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics. YNHHS Requisition ID 161348

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the Registered Nurse, and as a member of the interdisciplinary healthcare team, provides patient centered care based upon respect for patients preferences, values and needs. Responsibilities include but not limited to direct and indirect patient care activities which are essential in providing high quality and safe patient care consistent with an exceptional patient experience. Based on experience and training, the UAP demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety and informatics. These competencies will be defined by the scope of practice and requisite knowledge, skills and attitudes. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adherers to "I Am YNHH" service excellence pledge and promotes a positive work environment. EEO/AA/Disability/Veteran Responsibilities * 1. Patient Centered Care: The ACA provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care. * 1.1 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider * 2. Communication: The ACA interacts effectively with patients, families and all health care providers and employees, fostering mutual respect to enhance the patient experience and health outcomes * 2.1 Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. * 3. Team Collaboration: The ACA functions effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development * 3.1 Demonstrates self-awareness, recognizes limitations and communicates concerns to appropriate team members * 4. Quality and Safety / Efficient delivery of Care: The ACA minimizes risk of harm to patients and providers through effective individual and team performance. Practices behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior * 4.1 Demonstrates effective use of equipment that support quality and safe patient care * 5. Informatics: The ACA uses information and technology to communicate information, mitigate error, and support team decision making * 5.1 Achieves and maintains competencies in clinical applications to support areas of responsibilities * 6. Professional Development/Clinical Competencies: The ACA demonstrates accountability for clinical competency in care delivery * 6.1 Demonstrates accountability and responsibility for own practice * 7. Clinical Responsibilities: ACA performs the following clinical functions as per scope of practice. Clinical functions may vary and are identified by the clinical service area requirements. Functions are not limited to the ones listed below. See YNHHS scope of practice policy for more detail. * 7.1 As part of the Rooming Process: a. Appropriately identifies patient b. Identifies self to patient/family and explains the role of the UAP. c. Escorts patients to exam/procedure room. d. Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc. * 8. Administrative Responsibilities: ACA performs the following clerical, administrative functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to below. Specific and more detailed functions are documented in the Scope of Practice * 8.1 Sends/receives patient medical records and abstracts new patient records into EPIC. * 9. ACA performs the following environmental support functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to those listed below. Specific and more detailed functions are documented in the Scope of Practice. * 9.1 Sets up instruments and equipment according to department protocol. Qualifications EDUCATION A minimum of a high school diploma or GED Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training EXPERIENCE Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency. LICENSURE Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health. SPECIAL SKILLS Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees. PHYSICAL DEMAND Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics. YNHHS Requisition ID 165052

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the Registered Nurse, and as a member of the interdisciplinary healthcare team, provides patient centered care based upon respect for patients preferences, values and needs. Responsibilities include but not limited to direct and indirect patient care activities which are essential in providing high quality and safe patient care consistent with an exceptional patient experience. Based on experience and training, the ACA demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety and informatics. These competencies will be defined by the scope of practice and requisite knowledge, skills and attitudes. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to "I Am YNHH" service excellence pledge and promotes a positive work environme EEO/AA/Disability/Veteran Responsibilities * 1. Patient Centered Care: The ACA II provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care. * 1.1 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider * 2. Communication: The ACA II interacts effectively with patients, families and all health care providers and employees, fostering mutual respect to enhance the patient experience and health outcomes * 2.1 Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. * 3. Team Collaboration: The ACA II functions effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development * 3.1 Demonstrates self-awareness, recognizes limitations and communicates concerns to appropriate team members * 4. Quality and Safety / Efficient delivery of Care: The ACA II minimizes risk of harm to patients and providers through effective individual and team performance. Practices behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior * 4.1 Demonstrates effective use of equipment that support quality and safe patient care * 5. Informatics: The ACA II uses information and technology to communicate information, mitigate error, and support team decision making * 5.1 Achieves and maintains competencies in clinical applications to support areas of responsibilities * 6. Professional Development/Clinical Competencies: The ACA II demonstrates accountability for clinical competency in care delivery * 6.1 Demonstrates accountability and responsibility for own practice * 7. Clinical Responsibilities: ACA II performs the following clinical functions as per scope of practice. Clinical functions may vary and are identified by the clinical service area requirements. Functions are not limited to the ones listed below. Reference unit/dept specific competencies for details on scope of practice. * 7.1 As part of the Rooming Process: a. appropriately identifies patient b. Identifies self to patient/family and explains the role of the UAP. c. Escorts patients to exam/procedure room. d. Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc. * 8. Administrative Responsibilities: ACA II performs the following clerical, administrative functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to below. * 8.1 Sends/receives patient medical records and abstracts new patient records into EPIC. * 9. ACA II performs the following environmental support functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to those listed below. Specific responsibilities will be defined by unit/service line. * 9.1 Sets up instruments and equipment according to department protocol. Qualifications EDUCATION A minimum of a high school diploma or GEDHave graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training. EXPERIENCE 12 months experience prior work as an ACA I in an outpatient clinical setting or relevant patient care environment with documented competency demonstration LICENSURE Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health. SPECIAL SKILLS Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees. Must work as a unified team member, be a role model and mentor others. PHYSICAL DEMAND Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics. YNHHS Requisition ID 155559 Position Overview SHIFT REQUIREMENTS: FULL TIEM - DAYS - 9:30am to 6pm SOME WEEKENDS

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment. EEO/AA/Disability/Veteran Responsibilities * 1. Under the direction of the Clinical Nurse, engages in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and response to treatment. * 1.1 Obtains and records vital signs as delegated by the RN * 2. Under the direction of the Clinical Nurse, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care. * 2.1 Obtains a 12-lead ECG and continuous Lead II with correct patient information entered. * 3. Effectively assists in the care of patients with consideration for the safety of key populations as appropriate. * 3.1 Collaborates with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into account cultural and/or individual diversity and demonstrates sensitivity to these aspects of care delivery. * 4. Effectively and professionally communicates and interacts with patients, families, and staff. * 4.1 Covers the Business Associate (BA ) desk in the absence of the BA under the direction of the PSM or designee. Qualifications EDUCATION A minimum of a high school diploma or GED; and CNA or other educational equivalent, i.e. Medical Assistant, Phlebotomy Technician, Student Nurse who has completed one semester of clinical experience. Additional experience preferred will be specified depending on placement. EXPERIENCE Either (A) Two (2) years relevant direct patient care experience as dictated by placement. or (B) Education as stated above. All candidates must successfully complete the Patient Care Associate Competency Based Training and Practicum and unit specific competencies, including age-specific competencies. SPECIAL SKILLS Demonstrated ability to communicate effectively with patient, families, peers, and supervisor. Must display the ability to prioritize and adjust work plans based on the needs of the patient, the unit, and the patient care team. Must display the ability to accept direction and work as a member of a unified team. CPR required. PHYSICAL DEMAND Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics. YNHHS Requisition ID 165406

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the Registered Nurse, and as a member of the interdisciplinary healthcare team, provides patient centered care based upon respect for patients preferences, values and needs. Responsibilities include but not limited to direct and indirect patient care activities which are essential in providing high quality and safe patient care consistent with an exceptional patient experience. Based on experience and training, the UAP demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety and informatics. These competencies will be defined by the scope of practice and requisite knowledge, skills and attitudes. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adherers to "I Am YNHH" service excellence pledge and promotes a positive work environment. EEO/AA/Disability/Veteran Responsibilities * 1. Patient Centered Care: The ACA provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care. * 1.1 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider * 2. Communication: The ACA interacts effectively with patients, families and all health care providers and employees, fostering mutual respect to enhance the patient experience and health outcomes * 2.1 Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. * 3. Team Collaboration: The ACA functions effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development * 3.1 Demonstrates self-awareness, recognizes limitations and communicates concerns to appropriate team members * 4. Quality and Safety / Efficient delivery of Care: The ACA minimizes risk of harm to patients and providers through effective individual and team performance. Practices behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior * 4.1 Demonstrates effective use of equipment that support quality and safe patient care * 5. Informatics: The ACA uses information and technology to communicate information, mitigate error, and support team decision making * 5.1 Achieves and maintains competencies in clinical applications to support areas of responsibilities * 6. Professional Development/Clinical Competencies: The ACA demonstrates accountability for clinical competency in care delivery * 6.1 Demonstrates accountability and responsibility for own practice * 7. Clinical Responsibilities: ACA performs the following clinical functions as per scope of practice. Clinical functions may vary and are identified by the clinical service area requirements. Functions are not limited to the ones listed below. See YNHHS scope of practice policy for more detail. * 7.1 As part of the Rooming Process: a. Appropriately identifies patient b. Identifies self to patient/family and explains the role of the UAP. c. Escorts patients to exam/procedure room. d. Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc. * 8. Administrative Responsibilities: ACA performs the following clerical, administrative functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to below. Specific and more detailed functions are documented in the Scope of Practice * 8.1 Sends/receives patient medical records and abstracts new patient records into EPIC. * 9. ACA performs the following environmental support functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to those listed below. Specific and more detailed functions are documented in the Scope of Practice. * 9.1 Sets up instruments and equipment according to department protocol. Qualifications EDUCATION A minimum of a high school diploma or GED Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training EXPERIENCE Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency. LICENSURE Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health. SPECIAL SKILLS Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees. PHYSICAL DEMAND Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics. YNHHS Requisition ID 160133

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the supervision of the Nurse Manager (NM) and the direction of the Registered Nurse (RN), performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. YNHHS Standards of Professional Behavior are based on our five Values: Patient-Centered Care, Respect, Compassion, Integrity and Accountability. Our behaviors reflect our values and support our mission and vision. This unites us as a health system and creates a care signature for our patients and employees. Patient and family centered care (PFCC) at BH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity, and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills and positive environment for all customer groups including patients, families/friends, physicians, staff, and support department personnel. EEO/AA/Disability/Veteran Responsibilities * 1. Under the direction of the RN, engages in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and reports deviations as identified to RN. * 1.1 Obtains and records vital signs as ordered and or delegated by the RN * 2. Under the direction of the RN, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care. * 2.1 Appropriately assures patients are accurately identified (i.e. doors, ID bands, barcode scanning for lab draws etc.) following establish policies and procedures * 3. Effectively assists in the care of patients with consideration for the safety of key populations as appropriate. * 3.1 Collaborates with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into account cultural and/or individual diversity and demonstrates sensitivity to these aspects of care delivery. * 4. Effectively and professionally communicates and interacts with patients, families, and staff. Covers the Business Associate (BA) desk in the absence of the BA under the direction of the NM or designee. * 4.1 Participates in receiving patient bedside report at the beginning of each shift and throughout the shift as needed * 5. Demonstrates accountability and responsibility in daily performance of role * 5.1 Relocates and rotates to meet patient care needs * 6. Completes non-therapeutic functions under the direction of MD, PA, APRN or RN. Remove medication(s) from the pneumatic tube system sent from the Pharmacy or Hospital Supply to the unit/patient care area. * 6.1 Immediately deliver the medication(s) from the pneumatic tube system to the appropriate Registered Nurse, Physician, Advanced Practice Registered Nurse, Physician Assistant or other appropriate licensed practitioner. Qualifications EDUCATION High school diploma or GED; and CNA or other educational equivalent, i.e. Medical Assistant, CPCT, EMT, a student nurse from an accredited program or LPN. EXPERIENCE * LICENSURE CT CNA certification, EMT, a student nurse from an accredited program or an LPN. Basic Cardiac Life Support (BCLS) training must be obtained prior to employment or within one (1) month of hire. PCT must maintain BLS at all times during employment. If any training expires, the PCT will be suspended until it is obtained and documented. SPECIAL SKILLS Successful completion of orientation. Speak and write English proficiently. Successful completion of orientation/evidence of positive initiatives with patients and staff. PHYSICAL DEMAND While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms; and talk or hear. They are also required to stand and walk. They must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. YNHHS Requisition ID 165970 Position Overview SHIFT REQUIREMENT: FULL TIME - EVENINGS ROTATING WEEKEND AND HOLIDAYS

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the supervision of the Nurse Manager (NM) and the direction of the Registered Nurse (RN), performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. YNHHS Standards of Professional Behavior are based on our five Values: Patient-Centered Care, Respect, Compassion, Integrity and Accountability. Our behaviors reflect our values and support our mission and vision. This unites us as a health system and creates a care signature for our patients and employees. Patient and family centered care (PFCC) at BH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity, and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills and positive environment for all customer groups including patients, families/friends, physicians, staff, and support department personnel. EEO/AA/Disability/Veteran Responsibilities * 1. Under the direction of the RN, engages in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and reports deviations as identified to RN. * 1.1 Obtains and records vital signs as ordered and or delegated by the RN * 2. Under the direction of the RN, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care. * 2.1 Appropriately assures patients are accurately identified (i.e. doors, ID bands, barcode scanning for lab draws etc.) following establish policies and procedures * 3. Effectively assists in the care of patients with consideration for the safety of key populations as appropriate. * 3.1 Collaborates with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into account cultural and/or individual diversity and demonstrates sensitivity to these aspects of care delivery. * 4. Effectively and professionally communicates and interacts with patients, families, and staff. Covers the Business Associate (BA) desk in the absence of the BA under the direction of the NM or designee. * 4.1 Participates in receiving patient bedside report at the beginning of each shift and throughout the shift as needed * 5. Demonstrates accountability and responsibility in daily performance of role * 5.1 Relocates and rotates to meet patient care needs * 6. Completes non-therapeutic functions under the direction of MD, PA, APRN or RN. Remove medication(s) from the pneumatic tube system sent from the Pharmacy or Hospital Supply to the unit/patient care area. * 6.1 Immediately deliver the medication(s) from the pneumatic tube system to the appropriate Registered Nurse, Physician, Advanced Practice Registered Nurse, Physician Assistant or other appropriate licensed practitioner. Qualifications EDUCATION High school diploma or GED; and CNA or other educational equivalent, i.e. Medical Assistant, CPCT, EMT, a student nurse from an accredited program or LPN. EXPERIENCE * LICENSURE CT CNA certification, EMT, a student nurse from an accredited program or an LPN. Basic Cardiac Life Support (BCLS) training must be obtained prior to employment or within one (1) month of hire. PCT must maintain BLS at all times during employment. If any training expires, the PCT will be suspended until it is obtained and documented. SPECIAL SKILLS Successful completion of orientation. Speak and write English proficiently. Successful completion of orientation/evidence of positive initiatives with patients and staff. PHYSICAL DEMAND While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms; and talk or hear. They are also required to stand and walk. They must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. YNHHS Requisition ID 165975 Position Overview SHIFT REQUIREMENT: FULL TIME - DAYS ROTATING WEEKENDS AND HOLIDAYS

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the Registered Nurse, and as a member of the interdisciplinary healthcare team, provides patient centered care based upon respect for patients preferences, values and needs. Responsibilities include but not limited to direct and indirect patient care activities which are essential in providing high quality and safe patient care consistent with an exceptional patient experience. Based on experience and training, the UAP demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety and informatics. These competencies will be defined by the scope of practice and requisite knowledge, skills and attitudes. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adherers to "I Am YNHH" service excellence pledge and promotes a positive work environment. EEO/AA/Disability/Veteran Responsibilities * 1. Patient Centered Care: The ACA provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care. * 1.1 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider * 2. Communication: The ACA interacts effectively with patients, families and all health care providers and employees, fostering mutual respect to enhance the patient experience and health outcomes * 2.1 Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. * 3. Team Collaboration: The ACA functions effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development * 3.1 Demonstrates self-awareness, recognizes limitations and communicates concerns to appropriate team members * 4. Quality and Safety / Efficient delivery of Care: The ACA minimizes risk of harm to patients and providers through effective individual and team performance. Practices behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior * 4.1 Demonstrates effective use of equipment that support quality and safe patient care * 5. Informatics: The ACA uses information and technology to communicate information, mitigate error, and support team decision making * 5.1 Achieves and maintains competencies in clinical applications to support areas of responsibilities * 6. Professional Development/Clinical Competencies: The ACA demonstrates accountability for clinical competency in care delivery * 6.1 Demonstrates accountability and responsibility for own practice * 7. Clinical Responsibilities: ACA performs the following clinical functions as per scope of practice. Clinical functions may vary and are identified by the clinical service area requirements. Functions are not limited to the ones listed below. See YNHHS scope of practice policy for more detail. * 7.1 As part of the Rooming Process: a. Appropriately identifies patient b. Identifies self to patient/family and explains the role of the UAP. c. Escorts patients to exam/procedure room. d. Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc. * 8. Administrative Responsibilities: ACA performs the following clerical, administrative functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to below. Specific and more detailed functions are documented in the Scope of Practice * 8.1 Sends/receives patient medical records and abstracts new patient records into EPIC. * 9. ACA performs the following environmental support functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to those listed below. Specific and more detailed functions are documented in the Scope of Practice. * 9.1 Sets up instruments and equipment according to department protocol. Qualifications EDUCATION A minimum of a high school diploma or GED Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training EXPERIENCE Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency. LICENSURE Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health. SPECIAL SKILLS Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees. PHYSICAL DEMAND Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics. YNHHS Requisition ID 166813

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Under the supervision of the Nurse Manager (NM) and the direction of the Registered Nurse (RN), performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. YNHHS Standards of Professional Behavior are based on our five Values: Patient-Centered Care, Respect, Compassion, Integrity and Accountability. Our behaviors reflect our values and support our mission and vision. This unites us as a health system and creates a care signature for our patients and employees. Patient and family centered care (PFCC) at BH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity, and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills and positive environment for all customer groups including patients, families/friends, physicians, staff, and support department personnel. EEO/AA/Disability/Veteran Responsibilities * 1. Under the direction of the RN, engages in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and reports deviations as identified to RN. * 1.1 Obtains and records vital signs as ordered and or delegated by the RN * 2. Under the direction of the RN, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care. * 2.1 Appropriately assures patients are accurately identified (i.e. doors, ID bands, barcode scanning for lab draws etc.) following establish policies and procedures * 3. Effectively assists in the care of patients with consideration for the safety of key populations as appropriate. * 3.1 Collaborates with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into account cultural and/or individual diversity and demonstrates sensitivity to these aspects of care delivery. * 4. Effectively and professionally communicates and interacts with patients, families, and staff. Covers the Business Associate (BA) desk in the absence of the BA under the direction of the NM or designee. * 4.1 Participates in receiving patient bedside report at the beginning of each shift and throughout the shift as needed * 5. Demonstrates accountability and responsibility in daily performance of role * 5.1 Relocates and rotates to meet patient care needs * 6. Completes non-therapeutic functions under the direction of MD, PA, APRN or RN. Remove medication(s) from the pneumatic tube system sent from the Pharmacy or Hospital Supply to the unit/patient care area. * 6.1 Immediately deliver the medication(s) from the pneumatic tube system to the appropriate Registered Nurse, Physician, Advanced Practice Registered Nurse, Physician Assistant or other appropriate licensed practitioner. Qualifications EDUCATION High school diploma or GED; and CNA or other educational equivalent, i.e. Medical Assistant, CPCT, EMT, a student nurse from an accredited program or LPN. EXPERIENCE Either (A) Two (2) years relevant direct patient care experience as dictated by placement. or (B) Education as stated above. All candidates must successfully complete the Patient Care Associate Competency Based Training and Practicum and unit specific competencies, including age-specific competencies. LICENSURE CT CNA certification, EMT, a student nurse from an accredited program or an LPN. Basic Cardiac Life Support (BCLS) training must be obtained prior to employment or within one (1) month of hire. PCT must maintain BLS at all times during employment. If any training expires, the PCT will be suspended until it is obtained and documented. SPECIAL SKILLS Successful completion of orientation. Speak and write English proficiently. Successful completion of orientation/evidence of positive initiatives with patients and staff. PHYSICAL DEMAND While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms; and talk or hear. They are also required to stand and walk. They must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. YNHHS Requisition ID 164635 Position Overview SHIFT REQUIREMENT: FULLTIME - NIGHT SHIFT ALTERNATING WEEKENDS/HOLIDAYS

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Under the supervision of the Nurse Manager (NM) and the direction of the Registered Nurse (RN), performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. YNHHS Standards of Professional Behavior are based on our five Values: Patient-Centered Care, Respect, Compassion, Integrity and Accountability. Our behaviors reflect our values and support our mission and vision. This unites us as a health system and creates a care signature for our patients and employees. Patient and family centered care (PFCC) at BH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity, and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills and positive environment for all customer groups including patients, families/friends, physicians, staff, and support department personnel. EEO/AA/Disability/Veteran Responsibilities * 1. Under the direction of the RN, engages in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and reports deviations as identified to RN. * 1.1 Obtains and records vital signs as ordered and or delegated by the RN * 2. Under the direction of the RN, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care. * 2.1 Appropriately assures patients are accurately identified (i.e. doors, ID bands, barcode scanning for lab draws etc.) following establish policies and procedures * 3. Effectively assists in the care of patients with consideration for the safety of key populations as appropriate. * 3.1 Collaborates with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into account cultural and/or individual diversity and demonstrates sensitivity to these aspects of care delivery. * 4. Effectively and professionally communicates and interacts with patients, families, and staff. Covers the Business Associate (BA) desk in the absence of the BA under the direction of the NM or designee. * 4.1 Participates in receiving patient bedside report at the beginning of each shift and throughout the shift as needed * 5. Demonstrates accountability and responsibility in daily performance of role * 5.1 Relocates and rotates to meet patient care needs * 6. Completes non-therapeutic functions under the direction of MD, PA, APRN or RN. Remove medication(s) from the pneumatic tube system sent from the Pharmacy or Hospital Supply to the unit/patient care area. * 6.1 Immediately deliver the medication(s) from the pneumatic tube system to the appropriate Registered Nurse, Physician, Advanced Practice Registered Nurse, Physician Assistant or other appropriate licensed practitioner. Qualifications EDUCATION High school diploma or GED; and CNA or other educational equivalent, i.e. Medical Assistant, CPCT, EMT, a student nurse from an accredited program or LPN. EXPERIENCE * LICENSURE CT CNA certification, EMT, a student nurse from an accredited program or an LPN. Basic Cardiac Life Support (BCLS) training must be obtained prior to employment or within one (1) month of hire. PCT must maintain BLS at all times during employment. If any training expires, the PCT will be suspended until it is obtained and documented. SPECIAL SKILLS Successful completion of orientation. Speak and write English proficiently. Successful completion of orientation/evidence of positive initiatives with patients and staff. PHYSICAL DEMAND While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms; and talk or hear. They are also required to stand and walk. They must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. Additional Information Hospital PCT experience preferred. YNHHS Requisition ID 139293

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Under the supervision of the Nurse Manager (NM) and the direction of the Registered Nurse (RN), performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. YNHHS Standards of Professional Behavior are based on our five Values: Patient-Centered Care, Respect, Compassion, Integrity and Accountability. Our behaviors reflect our values and support our mission and vision. This unites us as a health system and creates a care signature for our patients and employees. Patient and family centered care (PFCC) at BH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity, and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills and positive environment for all customer groups including patients, families/friends, physicians, staff, and support department personnel. EEO/AA/Disability/Veteran Responsibilities * 1. Under the direction of the RN, engages in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and reports deviations as identified to RN. * 1.1 Obtains and records vital signs as ordered and or delegated by the RN * 2. Under the direction of the RN, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care. * 2.1 Appropriately assures patients are accurately identified (i.e. doors, ID bands, barcode scanning for lab draws etc.) following establish policies and procedures * 3. Effectively assists in the care of patients with consideration for the safety of key populations as appropriate. * 3.1 Collaborates with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into account cultural and/or individual diversity and demonstrates sensitivity to these aspects of care delivery. * 4. Effectively and professionally communicates and interacts with patients, families, and staff. Covers the Business Associate (BA) desk in the absence of the BA under the direction of the NM or designee. * 4.1 Participates in receiving patient bedside report at the beginning of each shift and throughout the shift as needed * 5. Demonstrates accountability and responsibility in daily performance of role * 5.1 Relocates and rotates to meet patient care needs * 6. Completes non-therapeutic functions under the direction of MD, PA, APRN or RN. Remove medication(s) from the pneumatic tube system sent from the Pharmacy or Hospital Supply to the unit/patient care area. * 6.1 Immediately deliver the medication(s) from the pneumatic tube system to the appropriate Registered Nurse, Physician, Advanced Practice Registered Nurse, Physician Assistant or other appropriate licensed practitioner. Qualifications EDUCATION High school diploma or GED; and CNA or other educational equivalent, i.e. Medical Assistant, CPCT, EMT, a student nurse from an accredited program or LPN. EXPERIENCE Either (A) Two (2) years relevant direct patient care experience as dictated by placement. or (B) Education as stated above. All candidates must successfully complete the Patient Care Associate Competency Based Training and Practicum and unit specific competencies, including age-specific competencies. LICENSURE CT CNA certification, EMT, a student nurse from an accredited program or an LPN. Basic Cardiac Life Support (BCLS) training must be obtained prior to employment or within one (1) month of hire. PCT must maintain BLS at all times during employment. If any training expires, the PCT will be suspended until it is obtained and documented. SPECIAL SKILLS Successful completion of orientation. Speak and write English proficiently. Successful completion of orientation/evidence of positive initiatives with patients and staff. PHYSICAL DEMAND While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms; and talk or hear. They are also required to stand and walk. They must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. YNHHS Requisition ID 152755

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Under the supervision of the Nurse Manager (NM) and the direction of the Registered Nurse (RN), performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. YNHHS Standards of Professional Behavior are based on our five Values: Patient-Centered Care, Respect, Compassion, Integrity and Accountability. Our behaviors reflect our values and support our mission and vision. This unites us as a health system and creates a care signature for our patients and employees. Patient and family centered care (PFCC) at BH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity, and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills and positive environment for all customer groups including patients, families/friends, physicians, staff, and support department personnel. EEO/AA/Disability/Veteran Responsibilities * 1. Under the direction of the RN, engages in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and reports deviations as identified to RN. * 1.1 Obtains and records vital signs as ordered and or delegated by the RN * 2. Under the direction of the RN, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care. * 2.1 Appropriately assures patients are accurately identified (i.e. doors, ID bands, barcode scanning for lab draws etc.) following establish policies and procedures * 3. Effectively assists in the care of patients with consideration for the safety of key populations as appropriate. * 3.1 Collaborates with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into account cultural and/or individual diversity and demonstrates sensitivity to these aspects of care delivery. * 4. Effectively and professionally communicates and interacts with patients, families, and staff. Covers the Business Associate (BA) desk in the absence of the BA under the direction of the NM or designee. * 4.1 Participates in receiving patient bedside report at the beginning of each shift and throughout the shift as needed * 5. Demonstrates accountability and responsibility in daily performance of role * 5.1 Relocates and rotates to meet patient care needs * 6. Completes non-therapeutic functions under the direction of MD, PA, APRN or RN. Remove medication(s) from the pneumatic tube system sent from the Pharmacy or Hospital Supply to the unit/patient care area. * 6.1 Immediately deliver the medication(s) from the pneumatic tube system to the appropriate Registered Nurse, Physician, Advanced Practice Registered Nurse, Physician Assistant or other appropriate licensed practitioner. Qualifications EDUCATION High school diploma or GED; and CNA or other educational equivalent, i.e. Medical Assistant, CPCT, EMT, a student nurse from an accredited program or LPN. EXPERIENCE * LICENSURE CT CNA certification, EMT, a student nurse from an accredited program or an LPN. Basic Cardiac Life Support (BCLS) training must be obtained prior to employment or within one (1) month of hire. PCT must maintain BLS at all times during employment. If any training expires, the PCT will be suspended until it is obtained and documented. SPECIAL SKILLS Successful completion of orientation. Speak and write English proficiently. Successful completion of orientation/evidence of positive initiatives with patients and staff. PHYSICAL DEMAND While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms; and talk or hear. They are also required to stand and walk. They must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. YNHHS Requisition ID 142427

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Performs selected patient care services and assists other care providers under the direction of the R.N.. Documents care. Essential duties and responsibilities include the following. Other duties may be assigned. EEO/AA/Disability/Veteran Responsibilities * 1. Demonstrates skill in observing and communicating patient needs. * 1.1 Identifies changes in patient's condition and communicates significant observations to the nurse in a timely fashion as indicated by report to the nurse. * 2. Demonstrates skill in providing direct patient care. * 2.1 Accepts report on assigned patients and demonstrates understanding as evidenced by her/his communication. * 3. Performs decentralized laboratory testing as credentialed. * 3.1 Appropriately collects specimen and performs test (i.e. EKGs, blood drawing, blood sugars and guiac, etc.) following established policy and procedure. * 4. Completes non-therapeutic functions as assigned by NM/designee. * 4.1 Follows correct procedure in performing non patient care activities. * 5. Demonstrates accountability and responsibility in daily performance of role. * 5.1 Relocates and rotates to meet patient care needs. * 6. Maintains unit environment. * 6.1 Reports repair needs to appropriate person and follows through to ensure repairs are completed as observed by supervisor and as indicated by feedback from staff. * 7. Demonstrates skill in observing and communicating patient needs. * 7.1 Assists RN in designated activities as observed by supervisor. * 8. Performs other related duties as needed and/or directed. * 8.1 Transports patients/supplies as required for patient care following established hopsital procedures as observed by supervisor and as indicated by feedback from staff. * 9. Demonstrates accountability and responsibility in daily performance of role. * 9.1 Relocates and rotates to meet patient care needs as observed by supervisor. Qualifications EDUCATION High school diploma or equivalent EXPERIENCE * LICENSURE Certified Nursing Assistant or EMT or graduate from an accredited nursing program pending licensure or LPN SPECIAL SKILLS Speak and write English proficiently. Successful completion of orientation/evidence of positive initiatives with patients and staff. PHYSICAL DEMAND While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms; and talk or hear. They are also required to stand and walk. They must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. Incumbents as well as external and internal applicants who become disabled must be able to perform the essential job functions with or without the assistance of reasonable accommodation as determined on a case by case basis. YNHHS Requisition ID 167278