How to hire a delivery assistant

How to hire a delivery assistant, step by step

Here's a step-by-step delivery assistant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a delivery assistant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new delivery assistant
• Step 8: Go through the hiring process checklist

What does a delivery assistant do?

Post a delivery assistant job for free, promote it for a fee

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1. Identify your hiring needs

   Before you post your delivery assistant job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a delivery assistant for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A delivery assistant's background is also an important factor in determining whether they'll be a good fit for the position. For example, delivery assistants from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of delivery assistant salaries for various roles:

   Type of Delivery Assistant	Description	Hourly rate
   Delivery Assistant	Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area. They drive trucks with a gross vehicle weight (GVW)—the combined weight of the vehicle, passengers, and cargo—of 26,000 pounds or less... Show more	$12-21
   Warehouse/Driver	A warehouse driver is responsible for transporting packages and other merchandise from the warehouse to different locations. Warehouse drivers strictly follow route sheets to avoid delays in the delivery... Show more	$12-19
   Delivery Driver/Warehouse	A warehouse delivery driver is responsible for transporting goods and services from the warehouse to different assigned locations. Warehouse delivery drivers record the inventory materials receipt before and after delivery to ensure the merchandise's correct quantity and quality... Show more	$12-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • DOT
   • Customer Service
   • Pallets
   • Cleanliness
   • GPS
   • Delivery Vehicle
   • Pallet Jack
   • Product Delivery
   • Customer Satisfaction
   • Furniture Delivery
   • Hand Trucks
   • Customer Complaints
   • Delivery Route
   • Patient Care

   Check all skills

   Responsibilities:

   • Manage product invoices, money, and GPS to meet deadlines to ensure customer satisfaction.
   • Handle on-line complaints and sent/receive reports through USPS software.
   • Train employees and supervisors to operate the system on the AS400 mainframe.
   • Set up GPS and route in order to complete each delivery on time and efficiently.
   • Utilize time management skills to facilitate the timely delivery and pickup of residential and corporate packages during the busy holiday season.
   • Learned how to work electronic DIAD systems and collect signatures along with other necessary documents.

   More delivery assistant duties

3. Make a budget

   Including a salary range in your delivery assistant job description helps attract top candidates to the position. A delivery assistant salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a delivery assistant in Louisiana may be lower than in Alaska, and an entry-level delivery assistant usually earns less than a senior-level delivery assistant. Additionally, a delivery assistant with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average delivery assistant salary

   $35,293yearly

   $16.97 hourly rate

   ---

   Entry-level delivery assistant salary

   $27,000 yearly salary

   Updated December 16, 2025

   Average delivery assistant salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Oregon	$44,175	$21
   2	Washington	$42,729	$21
   3	California	$41,873	$20
   4	Maryland	$39,510	$19
   5	Illinois	$37,864	$18
   6	Virginia	$37,633	$18
   7	Utah	$37,573	$18
   8	Minnesota	$37,184	$18
   9	North Dakota	$36,758	$18
   10	Kansas	$36,719	$18
   11	Arizona	$36,273	$17
   12	Texas	$35,367	$17
   13	Tennessee	$34,786	$17
   14	Michigan	$34,768	$17
   15	Indiana	$34,580	$17
   16	Missouri	$34,368	$17
   17	Ohio	$34,314	$17
   18	Montana	$34,238	$16
   19	Wisconsin	$34,052	$16
   20	Georgia	$34,026	$16

   Average delivery assistant salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Deloitte	$52,263	$25.13	209
   2	Yale University	$45,140	$21.70
   3	World Fuel Services	$44,372	$21.33
   4	Intuit	$43,470	$20.90	4
   5	San Diego College of Continuing Education	$41,833	$20.11
   6	Dartmouth	$41,031	$19.73	1
   7	Denver Public Schools	$40,427	$19.44
   8	Tempur Sealy International	$40,281	$19.37	1
   9	Wsp USA Buildings Inc.	$38,410	$18.47	9
   10	Parker Global Strategies	$38,298	$18.41	6
   11	Evolving Solutions	$37,957	$18.25
   12	Penske Truck Leasing	$37,717	$18.13	2
   13	McLane	$37,609	$18.08	2
   14	System One	$37,209	$17.89	1
   15	HKA Enterprises	$36,971	$17.77
   16	Parr Lumber	$36,551	$17.57
   17	iFit	$36,535	$17.56
   18	Maple Grove Inc	$36,089	$17.35
   19	POWDR	$35,854	$17.24
   20	TEQ	$35,339	$16.99	2

4. Writing a delivery assistant job description

   A good delivery assistant job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a delivery assistant job description:

   Delivery assistant job description example

   You will accelerate our vision to be the center of growth for Small Businesses through designing, incubating, and scaling services operating models across SBSEG's ecosystem of services offerings starting with our QuickBooks Live Bookkeeping service as well as our Payroll full service experience including designing appropriate labor model structures to meet customer expectations, ensuring no service delivery dead-ends through our digital and assisted channels so we can intelligently connect people to experts at the right time at the right moments of truth, creating service recovery interventions and deriving service level requirements and attainment standards.
   What you'll bring
   
   + A passion for delighting customers through innovative services experiences is the central theme of this role. We are looking for a customer obsessed proven leader with at least 10+ years of experience in a services-based industry or SaaS organization, with 5+ years in a leadership role influencing customer experience management in Customer Success, Product marketing or similar functions.
   
   + Experience leading consumer facing programs that focus on delivering measurable business outcomes and value. Has driven organizations through rapid growth and understand the criticality of operational excellence.
   
   + Exceptional ability to mobilize and energize complex cross-org and cross-functional teams to implement creative, innovative, best in class data driven tech led solutions.
   
   + Create an environment of innovation and continuous improvement to re-imagine how we deliver the customer and expert experiences with technology powered human enabled solutions.
   
   + Organizationally savvy, with good interpersonal effectiveness, influence, and ability to get things done through both formal and informal means across org boundaries.
   
   + Must exhibit strong people leadership... the ability to inspire an organization to deliver awesome experiences.
   
   + Talent steward with a proven history of hiring, managing and developing high performing teams.
   
   + Must possess demonstrated experience in developing clear compelling business cases that support ruthless prioritization of work.
   
   How you will lead
   
   In a services world, the expert IS the experience, and the service delivery experience IS the offering. Ensuring we are operationally excellent and efficient between the expert experience and workforce operations is the key to accelerating product market fit and delivering value with speed to benefit. Your team will also be accountable for defining and deriving staffing requirements including the right expert profile and matching the skills needed relative to the offering, ensuring the right training and investments are in place to deliver unparalleled quality of service and to achieve our 1- and 3-year growth targets with favorable unit economics.
   
   You will also lead the discovery and incubation of operating models for new advisory and value-added services as a core part of our Customer Success strategy. The outcomes of your team will be to deliver end-to-end cohesive assisted experiences with consistent unparalleled quality of service in partnership with your cross functional enabling partners including ICS Workforce Operations, ICS Expert Network, Services Analytics, Design, VEP Product Management and Process Engineering to ensure we are consistently delivering value for customers.
   
   Your team will be measured by the successful scaling of service delivery strategies for new services engagement models as measured by tNPS, PRS, NPS, Retention, LTV, Resolution, Conversion, Abandon Rate, CPHC Reduction... all relative to best alternative. Your focus will be to define what can be versus expanding or replicating what is already in play. If you have a passion for disruption and a track record of success developing and launching technology products for consumers, we'd like to hear from you!
   
   EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right delivery assistant for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your delivery assistant job on Zippia to find and recruit delivery assistant candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with delivery assistant candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new delivery assistant

   Once you've found the delivery assistant candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new delivery assistant. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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