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The differences between delivery helpers and customer service and drivers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service and driver has an average salary of $35,518, which is higher than the $33,482 average annual salary of a delivery helper.
The top three skills for a delivery helper include DOT, roofing and basic math. The most important skills for a customer service and driver are customer service, CDL, and DOT.
| Delivery Helper | Customer Service And Driver | |
| Yearly salary | $33,482 | $35,518 |
| Hourly rate | $16.10 | $17.08 |
| Growth rate | 11% | 11% |
| Number of jobs | 166,571 | 465,140 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 53% | High School Diploma, 39% |
| Average age | 48 | 48 |
| Years of experience | - | - |
A delivery helper is someone who aids a delivery driver and rides with him in the truck, and assists him in the home deliveries. Delivery helpers are responsible for checking merchandise and packages. They also assist the driver load, unload, and move equipment as well as deliver orders for customers. Also, their duties include installing and operating GPS software to help the delivery driver in coming to their destination. They typically are in charge of completing whichever tasks the delivery driver is required to perform their services.
A customer service and driver is responsible for providing transport or technical assistance to customers. Their job usually focuses on answering calls or correspondence from clients to identify their needs, responding to inquiries, explaining service and product specifications, discussing price details, troubleshooting issues, providing clear instructions, or referring other services when necessary. It is also their duty to keep logs of all transactions, produce reports, and coordinate with managers. Additionally, as a customer service and driver, it is essential to be proactive at dealing with issues to ensure client satisfaction.
Delivery helpers and customer service and drivers have different pay scales, as shown below.
| Delivery Helper | Customer Service And Driver | |
| Average salary | $33,482 | $35,518 |
| Salary range | Between $27,000 And $40,000 | Between $28,000 And $44,000 |
| Highest paying City | Kent, WA | Concord, CA |
| Highest paying state | Washington | Alaska |
| Best paying company | PepsiCo | Andersen |
| Best paying industry | Construction | Transportation |
There are a few differences between a delivery helper and a customer service and driver in terms of educational background:
| Delivery Helper | Customer Service And Driver | |
| Most common degree | High School Diploma, 53% | High School Diploma, 39% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between delivery helpers' and customer service and drivers' demographics:
| Delivery Helper | Customer Service And Driver | |
| Average age | 48 | 48 |
| Gender ratio | Male, 91.2% Female, 8.8% | Male, 76.6% Female, 23.4% |
| Race ratio | Black or African American, 12.8% Unknown, 4.5% Hispanic or Latino, 20.9% Asian, 3.3% White, 57.7% American Indian and Alaska Native, 0.8% | Black or African American, 11.7% Unknown, 4.7% Hispanic or Latino, 22.2% Asian, 3.7% White, 56.9% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 4% | 4% |