Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job Summary
As the Compliance Administrator, you will ensure that Inter-Con adheres to internal standards and external regulatory requirements, including local, state, federal, and industry-specific laws (e.g., OSHA, HIPAA, GDPR, FLSA). You will support the development and implementation of compliance policies and procedures, monitor regulatory changes, and support efforts to identify and mitigate compliance risks.
This position will also play a key role in coordinating and documenting compliance-related training across departments and ensuring documentation meets legal and contractual obligations.
Primary Responsibilities
Monitor and stay up to date with relevant laws, regulations, and industry guidelines (e.g., OSHA, HIPAA, GDPR, FLSA).
Assist in the development, implementation, and maintenance of compliance policies and procedures.
Ensure that internal controls are in place and consistently followed.
Collaborate with legal and operational teams to assess the compliance impact of organizational changes and advise on necessary updates
Documentation & Recordkeeping
Maintain accurate and up-to-date compliance records, such as audits, certifications, training logs, incident reports, and regulatory filings.
Ensure documentation is organized and audit-ready for internal and external audits or government inspections.
Monitoring & Reporting
Track compliance activities and generate reports for internal use or regulatory bodies.
Assist with internal audits and risk assessments to identify potential gaps or non-compliance.
Prepare regular reports on compliance performance and trends for leadership and regulatory agencies as required.
Serve as a point of contact for compliance-related inquiries and help foster awareness of compliance responsibilities across the organization.
Requirements and Qualifications
Associate's or Bachelor's degree in Legal Studies, Business, Risk Management, or related field.
Minimum 2-3 years of experience in a compliance, regulatory, risk management, or administrative support role.
Familiarity with key compliance regulations (OSHA, HIPAA, FLSA, GDPR) is strongly preferred.
Excellent organizational and documentation skills with high attention to detail.
Ability to interpret laws and regulations and translate them into clear and actionable internal policies.
Strong interpersonal and communication skills with the ability to work cross-functionally.
Proficient in Microsoft Office Suite; experience with compliance or document management systems is a plus.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
$73k-101k yearly est. 5d ago
Looking for a job?
Let Zippia find it for you.
HEDIS Admin
Medasource 4.2
Long Beach, CA jobs
HEDIS Administrative Specialist (Onsite)
Schedule: Full-time, onsite
Contract Duration: Through April 2026
We are seeking a detail-oriented HEDIS Administrative Specialist to support a high-volume HEDIS project through April 2026. This role provides essential administrative and operational support to a healthcare quality team, ensuring medical records are accurately processed, organized, and tracked throughout the HEDIS season.
This is a fully onsite position and requires daily presence in the Long Beach, CA area.
Key Responsibilities
Scan, organize, and manage incoming medical records for review and abstraction
Upload and track medical records from CDs, USBs, and electronic file transfers
Assist with outgoing mail, including member mailers and project materials
Prepare and ship headsets and other administrative supplies as needed
Contact provider offices to request, follow up on, and track medical record submissions
Maintain accurate logs and documentation related to record retrieval and processing
Provide general administrative support to the HEDIS project team as needed
Qualifications
Prior administrative or clerical experience required
Healthcare, medical office, insurance, or HEDIS experience strongly preferred
Strong attention to detail and organizational skills
Ability to manage repetitive, detail-heavy tasks in a fast-paced environment
Professional communication skills (written and verbal)
Proficiency with Microsoft Office and basic computer systems
Ability to work fully onsite in Long Beach, CA through April 2026
Ideal Candidate Profile
Reliable, punctual, and comfortable with long-term project work
Organized and process-driven
Comfortable handling sensitive or confidential information
Willing to support a team in a deadline-driven healthcare environment
$64k-107k yearly est. 4d ago
CCM Administrator
Millennium Software and Staffing Inc. 4.2
Los Angeles, CA jobs
We are looking for CCM Administrator with SmartComm/Thunderhead installation and Configuration and Integration Expereince
$74k-115k yearly est. 3d ago
Senior NetSuite Administrator
Project Worldwide 4.4
Auburn Hills, MI jobs
The Senior NetSuite Administrator is responsible for managing and optimizing our NetSuite ERP platform while supporting enterprise data pipelines and analytics. This role will be responsible for combining ERP administration with data integration and ELT/ ETL workflows. The ideal candidate will have hands-on NetSuite implementation experience, strong analytical skills and excellent communication abilities, while also serving as a trusted partner to business stakeholders.
Essential Responsibilities:
Manage day-to-day NetSuite operations, including user roles, permissions, workflows, release testing and customizations.
Maintain integrations between NetSuite and data warehouses like Snowflake.
Ensure system reliability, data quality, integrity & accuracy within NetSuite.
Support integrations between NetSuite and third-party applications using APIs and middleware (Workato, Boomi)
Maintain and support peripheral IT systems from a configuration, user provisioning and security perspective.
Troubleshoot and resolve technical issues in collaboration with NetSuite support and internal IT teams.
Maintain proper documentation for system configurations and processes.
Maintain compliance with security policies, and audit requirements.
Stay current with NetSuite releases and recommend new features.
Participate in team or cross-functional initiatives as needed.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
5+ years of experience as a NetSuite ERP Administrator.
Strong experience with SQL & scripting tools for analysis & troubleshooting.
Experience integrating NetSuite with a data warehouse.
Familiarity with ITIL or other service management frameworks.
Excellent problem-solving, communication, and interpersonal skills.
Ability to interact with employees at all levels of the organization.
Requires handling of sensitive data with the expectation to maintain strict confidentiality and follow all applicable data security protocols.
Preferred Qualifications
NetSuite Administrator or SuiteFoundation Certification
Experience with NetSuite and multi-subsidiary environments.
Familiarity with Oracle NetSuite database architecture.
Experience with ERP-BI integration using data warehouses like Snowflake
Ability to work independently and efficiently with minimal supervision in a fast-paced environment.
Able to manage multiple priorities simultaneously.
Work Environment & Physical Requirements
This role is classified as hybrid, with work being conducted at the office periodically to fulfill job responsibilities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 to enable individuals with disabilities to perform the essential functions of this role.
Standard office type work; prolonged periods of sitting and working on a computer (i.e., keyboard, mouse, and monitor).
Physical demands may include walking, carrying, reaching, standing, and stooping.
May involve occasional lifting of up to 25 pounds.
Domestic and international travel are possible with this position.
Additional Information:
This in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This is subject to change at any time. This job description is not a contract and does not alter the at-will employment relationship between the employee and the Company.
$77k-117k yearly est. 6d ago
Administrator - Multifamily Asset Management
Pacifica Companies 4.5
San Diego, CA jobs
Pacifica Companies is seeking a highly organized, detail-oriented and assertive administrator to support Multifamily Asset Management. This position collaborates with external third-party property management firms and internal departments such as accounting, Yardi support and risk management to ensure efficient operation of our multifamily assets. This position is an on-site position located in our corporate office in San Diego, CA and reports to the Vice President - Multifamily. The budgeted salary range for this position is $60,000 to $75,000.
Responsibilities
Utilize and update Monday.com workspaces to track asset management action items including prioritizing and sending reminders to ensure timely completion
Submit and track to completion Yardi support tickets with IT, Yardi Admin, and third-party property management companies
Facilitate time sensitive vendor payments and coordinate funding requirements with accounting
Audit property marketing campaigns to ensure accuracy of pricing and availability and improve performance
Document internal and external meetings and distribute summaries with action items
Organize property files in SharePoint and coordinate internal and external file sharing
Generate periodic financial reports for review and analysis
Special projects, as assigned
Qualifications:
Prior real estate and/or accounting experience preferred
Experience working on site at a multifamily property and/or with Yardi Voyager and Monday.com software a plus
Ability to review and understand financial statements
Excellent communication and interpersonal skills, seeking a candidate that is both assertive and polite
Exceptional organizational and time management abilities to effectively prioritize tasks and meet deadlines
High attention to detail with the ability to identify and solve problems proactively
Comfortable learning and implementing new technology
Must be able to pass a background check and company-policy drug screen.
Why join us?
Driven by an entrepreneurial spirit and a commitment to quality, Pacifica Companies offers opportunities to make a positive impact in the communities it serves. We offer competitive compensation and a comprehensive employee benefits package that includes, but is not limited to:
Health, Dental, Vision, 401K
Paid vacation, holidays, and sick leave
A positive working environment
Direct interaction with principals and top executives
Growth Potential
EEOC Statement:
The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.
We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.
We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.
$60k-75k yearly 3d ago
Accounting Information Systems & Applications
Hodgson Russ LLP 3.9
Rochester, NY jobs
If you have experience with accounting information systems, a problem-solving mindset, and enjoy working with complex data sets and delivering solutions, then we want to talk with you!
Hodgson Russ LLP, a regional law firm with two hundred plus attorneys in nine offices, is seeking a Accounting Systems & Applications Analyst to join our busy accounting team. This is a hybrid role with some on-site work required in Buffalo and/or Rochester. In this role, you will be responsible for maintaining and supporting the Accounting Department's information systems, including upgrade management, data maintenance and user support, implementation of new modules and features, and managing integrations with third party applications. This position is project management-oriented and includes the following key responsibilities:
Ownership of Elite 3E accounting software; expense management, collections management, and other accounting applications; overseeing design, system set ups, user accounts and permissions, customization, architecture, and nomenclature of each application.
Liaison between Accounting and IT.
Provide accounting software support as point-of-contact for problem-solving and/or escalating internally to IT or to vendor support channels as needed.
Contributing to the design of financial reports using PowerBI, SSRS, and AFS (Xcelerate).
Driving data consistency and integrity through record maintenance across all Accounting applications.
To succeed in this role, you will need excellent communication and project management skills, as well as the ability to prioritize and meet deadlines, identify and anticipate needs, and deliver highly accurate and reliable results. Strong computer skills, including proficiency in Microsoft Office and significant practical experience with enterprise accounting applications are required. A Bachelor's Degree in Information Technology & Management, Finance, or Accounting is preferred, with eight years' full-time experience in an accounting and/or information technology role preferably working within the business services sector.
Hodgson Russ offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401(k), Paid Time Off, pension plan, and more. At this time, the good faith estimate of the annual salary range for this position, if the successful applicant is based in Buffalo or Rochester is $87,043 to $107,130. Where a successful applicant is slotted within this range will vary based on legitimate criteria, such as experience and skill level.
Please apply by clicking through application. If your skills and experience match this position, a member of the human resources team will contact you directly. Thank you for your interest in Hodgson Russ.
Hodgson Russ LLP is an Equal Opportunity Employer. The Firm is committed to providing equal employment opportunities regardless of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, age, disability, veteran status, familial status, or any other legally protected basis. *************************************************
$87k-107.1k yearly 4d ago
VDI Administrator (TS)
Verigent 4.2
Offutt Air Force Base, NE jobs
Please note pursuant to a government contract this position requires an active DoD Top Secret Clearance with SCI eligibility prior to entry
Job Title: VDI Administrator
Duration: Full time/Direct Hire
Pay Rate: $115,000 - $116,000
Summary
As the VDI Administrator, this individual will perform systems administration for the enterprise Omnissa solution. This involves assisting with configuring and deploying all virtual machines and installations while providing backup to all configuration procedures. In this role, the VDI Administrator will supports the building and maintenance of the image for VDI terminals.
Responsibilities
• Oversees the deployment, configuration, and maintenance of VMware Horizon VDI environments to ensure optimal performance and reliability
• Provides advanced support for end-users, troubleshooting issues related to virtual desktops, applications, and connectivity
• Installs, configures, and maintains Omnissa software
• Analyzes and resolves problems associated with the operating system's servers, hardware, applications, and software
• Monitors systems performance and ensures compliance with security standards. Monitors everyday systems, evaluates availability of all server resources, and performs all activities for Omnissa software
• Maintains and monitors all patch releases, designs various patch installation strategies, and maintains all systems according to program standards. Provides Tier 2 and 3 troubleshooting support, interfacing with the end users and other technical teams from a service support perspective
• Maintains patches and baseline.
• Supports the local applications in the OS image
• Maintains VMware backend capacity and stability to support virtual desktops
• Provides technical leadership in the development, integration, and testing of the Virtual Desktop Infrastructure (VDI)
• Supports multiple network enclaves and virtual desktop pools. Infrastructure may consist of Citrix Provisioning Services, VMWare, vCenter, and Dell Wyse Endpoints
• Provides Tier-III assistance to maintain, analyze, troubleshoot, repair, and optimize services to include hardware, software, and network components necessary to deliver the latest secured desktop environment
• Conducts vulnerability scanning and vulnerability assessment reporting in accordance with Government policy
• Implements and maintains security measures to protect the VDI environment from threats and vulnerabilities
• Continuous monitoring of the performance of the VDI system and making necessary adjustments to improve efficiency and user experience
• Ensures regular maintenance of all physical servers to ensure compliance with all applicable Cyber Tasking Orders (CTO) from higher HQ's
• Ensures continued service on devices configured in accordance with DoD security policies
• Design, upgrade, test, and modify the VDI environment based on capacity and utilization requirements
• Troubleshoots and corrects detected or reported system and network faults or outages
• Ensures that issues are investigated and resolved, and that necessary equipment repairs are performed and documented
• Creates and maintains detailed documentation of the VDI environment, including configurations, procedures, and policies
• Works closely with other IT teams and departments to ensure seamless integration and support of VDI solutions within the broader IT infrastructure
• Communicates clearly and succinctly, both written and orally, must have strong leadership skills, and present products and ideas in a business-like manner
• Performs administrative and engineering functions found in the service design domain and provides escalated support for problem management
• Supports new project efforts to test, transition, implement, document, and train when transitioned to IT Operations Management.
• Provides training and guidance to junior staff and end-users on best practices for using and managing VDI
Required Qualifications & Skills
• Must posses and maintain an active Top Secret Security Clearance with SCI eligibility
• Possesses a B.S. in Information Technology Management and 1+ years of systems administration experience
• Minimum of 1 year of experience; proficiency in virtualization technologies and concepts, particularly those related to VDI such as VMware Horizon, AppVolumes, Control-UP, and VMware Carbon Black Endpoint Detection and Response (EDR) application
• Must be DoD 8140 certified at the IAT-II, Security+ or Cloud+ or GICSP or SSCP or GSEC, or CySA+
• Understands network principles and configurations as it pertains to VDI environments
• Strong problem-solving skills to diagnose and resolve complex technical issues
• Experience in a 24/7 military or government IT environment.
• Knowledge of systems software, hardware, and networking protocols
• Demonstrates ability to provide outstanding customer service experience
Please note pursuant to a government contract this position requires an active DoD Top Secret Clearance with SCI eligibility prior to entry
$115k-116k yearly 2d ago
Systems Administrator
Humanedge 4.2
New York, NY jobs
Opportunity Description
HumanEdge is seeking an experienced Systems Administrator for a contract role supporting a leading healthcare organization. This position plays a critical role in maintaining essential IT infrastructure, ensuring system reliability, and supporting secure, efficient operations across the enterprise. The ideal candidate is a hands-on technical specialist with strong expertise in systems administration, networking, virtualization, and healthcare IT environments.
Company Information
Our client is a reputable healthcare organization known for delivering high-quality patient care and leveraging advanced technology to support clinical and administrative functions. This is an excellent opportunity to contribute to a mission-driven environment where robust and secure IT systems are essential to daily operations.
Job Duties
Install, configure, and maintain servers, operating systems, and network hardware.
Monitor system performance to ensure optimal uptime and availability of IT services.
Manage Active Directory, user accounts, permissions, and workstation setups.
Configure and maintain DNS, DHCP, and IP address management.
Implement and maintain security protocols, including firewalls and encryption standards.
Perform regular backups and oversee disaster recovery procedures.
Troubleshoot and resolve hardware, software, and network issues efficiently.
Support and manage Wyse thin clients and VDI environments.
Conduct preventive maintenance and apply patches, updates, and system upgrades.
Document system configurations, procedures, and IT policies.
Participate in IT initiatives and collaborate with cross-functional project teams.
Experience & Skills Required
Proficiency with Windows and Linux server environments.
Strong knowledge of LAN/WAN networking and virtualization technologies.
Experience with Microsoft 365 administration, Teams Telephony, Azure, VMware, and Citrix.
Hands-on experience with load balancers, Palo Alto firewalls, Cisco access points, and HPE routing/switching.
Expertise in Active Directory, DNS, DHCP, and Group Policy management.
Familiarity with Wyse thin clients and VDI systems.
Scripting and automation experience using PowerShell.
Understanding of cybersecurity best practices, patching, and SIEM tools.
$78k-111k yearly est. 2d ago
Sr. Backend/Middleware Engineer
Knowledge Management, Inc. 3.9
Washington, DC jobs
Knowledge Management, Inc. (KMI) has the leadership and experience to deliver innovative technology, logistics and management solutions to meet real mission requirements. KMI is a Minority Business Enterprise (MBE) and Small Disadvantage Business (SDB) that specializes in Logistics, Warehouse Services, Distance Learning/Training, Enterprise Solutions, Financial Management Support, Program Management, Intelligence Analysis & Threat Assessment, and Data Analytics/Operations Research. Since 1998, our solutions and services have helped our clients improve performance, drive cost and operational effectives, and map technology needs for tomorrow's requirements.
Title: Sr. Backend/Middleware Engineer
Location: Remote with ability to travel to support case work as required. Some travel requirements may be outside of the USA.
Position: 1
Duration: Multi-year program
Start date: ASAP
Security Clearance: Active US Treasury Public Trust preferred. Anyone with an active DOD clearance, would be processed for a DHS Public Trust.
Salary: Please provide your salary requirement
Position Overview
Knowledge Management, Inc. is seeking a Senior Backend/Middleware Engineer to design, develop, and maintain robust, scalable API and middleware solutions for our secure, mission‑critical applications. This role is critical to client's product roadmap and will focus on building secure, high‑performance middleware services using Java and Spring Boot, with a strong emphasis on Zero Trust principles.
Key Responsibilities
Design, develop, and deploy comprehensive RESTful APIs using Java and the Spring Boot framework.
Implement and maintain security for API endpoints using OAuth 2.0 and OpenID Connect (OIDC) protocols.
Enforce authorization policies based on Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) principles.
Contribute to the development of secure edge computing and cloud‑native solutions that meet stringent compliance and security criteria.
Write clean, maintainable, and testable code with a strong emphasis on performance and reliability.
Collaborate with cross‑functional teams to deliver compliant mobile solutions designed to streamline workflows and enhance operational efficiency.
Participate in code reviews to ensure high‑quality standards are met.
Required Qualifications
Proven experience as a Backend or Middleware Engineer in a senior‑level role.
Expert‑level proficiency in Java and the Spring Boot ecosystem.
Hands‑on experience implementing and securing APIs with OAuth 2.0 and OIDC.
Strong understanding and practical application of RBAC and ABAC for authorization. Proficiency with version control systems, particularly Git.
Desired Qualifications
Experience with Bedrock for managing backend data warehousing and storage needs.
Familiarity with Nutanix infrastructure and platform solutions.
Hands‑on experience building and managing CI/CD pipelines in either GitHub Actions or GitLab CI.
Proficiency in containerization with Docker and orchestration with Kubernetes.
An existing US Treasury Public Trust or equivalent Federal security clearance.
Benefits
Health, dental, and vision insurance
401(k) retirement plan
Paid time off (PTO) and holidays
Group Term Life and Accidental Death and Dismemberment Insurance
Voluntary Term Life Insurance
Short and Long‑term disability insurance
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
E-Verify Statement
Knowledge Management, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, KMI is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Pay Transparency Non-Discrimination Provision
Knowledge Management, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Disability Statement
If you have a disability and need reasonable accommodation or assistance at any point in the application or onboarding process, please email us at *****************************.
#J-18808-Ljbffr
$89k-115k yearly est. 5d ago
Pricing Administrator
Addison Group 4.6
Nashville, TN jobs
is eligible for PTO, Benefits, Medical, Dental, Vision
About the Role:
We are looking for a proactive and organized Supervisor to manage pricing and invoicing operations and support the administrative and dispatch team. This role is critical in ensuring accurate pricing, maximizing invoices, and maintaining smooth workflow across the office.
Responsibilities:
Oversee customer pricing and invoicing processes
Read and interpret notes/pictures from drivers' calls
Ensure invoices are accurate and out by the next business day
Replicate best practices previously performed by office manager and key team members
Take initiative to streamline processes and maximize invoicing efficiency
Use operating systems and Excel to manage records and calculations
Support team members as needed in administrative and dispatch tasks
Requirements:
Strong initiative and ability to work independently
Experience with arithmetic and Excel
Detail-oriented and able to manage multiple priorities
Comfortable supporting a team of 20 dispatchers and other office staff
Benefits:
401k
Half individual rate for medical, dental, and vision
Collaborative office environment
$46k-74k yearly est. 4d ago
Network Administrator
LHH 4.3
Hawaii jobs
Job Title: Network Administrator
Contract Type: On-Site Contract (2-4 years)
Client: Healthcare Organization
Staffing Partner: LHH
We are seeking an experienced Network Administrator for an on-site contract role in Maui, HI. This position will play a critical role in ensuring the stability, performance, and reliability of the enterprise network and Windows-based server environment. The ideal candidate will collaborate with application developers to ensure new applications integrate seamlessly without impacting existing systems, while also supporting network and telephony infrastructure.
Key Responsibilities
Work with application developers to validate new applications on the enterprise network, ensuring optimal performance and minimal disruption to existing systems.
Design and monitor application performance tests; analyze test data and recommend improvements to application design and hardware resources.
Present performance analysis and capacity projections to systems management and business stakeholders.
Identify architectural, application, or hardware changes that may impact server performance or capacity.
Develop and produce accurate performance and capacity reports for monitored systems.
Analyze performance data and establish thresholds for automated alerts.
Assist with maintenance of LAN, WAN, and wireless voice/data networks.
Provide Level 1 support for network and telephony issues, including troubleshooting and resolution.
Install, maintain, and manage network/telephony equipment (phones, routers, switches, wireless access points, servers, backup systems, diagnostic tools).
Support network maintenance and system upgrades (service packs, patches, hotfixes, security configurations).
Perform basic inventory management and process equipment RMAs through resolution.
Required Skills & Experience
Experience Level: 2+ years in network and server administration.
High-level experience with Server Systems.
Advanced knowledge of Server Capacity Planning and Server Performance.
Proficiency in Server Performance Software Use/Support.
Preferred:
Experience with network maintenance and system upgrades.
Familiarity with telephony systems and related hardware.
Education
Bachelor's degree in Computer Science, Information Technology, or related field preferred; equivalent experience considered.
Compensation
Hourly Pay: $30-35/hr
Benefit Offerings:
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$30-35 hourly 2d ago
Clinical Administrator, Residential Treatment
I Am Boundless 4.4
Grove City, OH jobs
Want to make an impact? I Am Boundless is hiring for a ClinicalAdministrator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of
all
people. Join our team, which shares a common passion and purpose in empowering our community.
Benefits - Why Join Boundless?
Financial & Retirement
401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested
Annual Increases
Paid Time Off
5 Weeks of Paid Time Off
8 Paid Holidays
Health & Wellness
Medical Insurance
Free Dental & Vision Insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Life Insurance & Supplemental Life Insurance
Disability Insurance
Professional Support
Tuition Discount Opportunities with Schools like Capella University & Franklin University
A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
Paid Training & Development Opportunities
Perks & Discounts
Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)
What You'll Do:
As a ClinicalAdministrator, you'll play a meaningful role in providing direction and leadership in the clinical Treatment provision and clinical operations of the central region's therapeutic residential programs. Service will be provided from a strengths-based lens, leaning into Trauma Informed Care and evidence-based treatment modalities. The Administrator will ensure the provision of high-quality services that are delivered in a fiscally responsible manner in accordance with company mission, vision and values. Working with individuals, clinical staff, parents/guardians, and community-based stakeholders, the Administrator facilitates access to care and addresses barriers.
Minimum Qualifications:
Applicants must hold a Master's or Doctorate degree in a human services field (e.g., social work, counseling, health care, social services, education, psychology, behavior analysis)
Applicants must be a licensed clinician (LISW, LPCC, psychologist) OR certified as a Board Certified Behavior Analyst (BCBA) coupled with Certified Ohio Behavior Analyst (COBA) endorsement
Five or more years of experience in the provision of clinical services to individuals with behavioral health issues; preferably experience with co-occurring diagnoses of intellectual/developmental disabilities and/or autism spectrum disorder.
Minimum of two years of supervisory and management experience in the human service or health care industry which includes responsibility for the following functions: performance management, supervision of employees, program services, and financial management.
Working knowledge of local, state, and federal regulations for services for behavioral health, behavioral analysis, development disability, and autism.
At least two years of experience billing services under Medicaid/Medicaid Managed Care and/or OhioRISE.
Ability to obtain and maintain certifications in and perform physical crisis management intervention as needed.
Ability to obtain and maintain Certifications in First Aid and CPR - adult, child and infant; delegated nursing.
Valid driver's license and insurable driving record, if applicable
Preferred Qualifications:
Preference given to professionals with relevant supervisory designations (e.g. LISW-S, LPCC-S)
One year of experience with compliance and quality initiatives preferred.
Ready to make a difference? Apply today and join a company where you can realize your Boundless potential!
All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law
$53k-85k yearly est. Auto-Apply 40d ago
Clinical Administrator, Residential Treatment
I Am Boundless, Inc. 4.4
Grove City, OH jobs
Job Description
Want to make an impact? I Am Boundless is hiring for a ClinicalAdministrator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of
all
people. Join our team, which shares a common passion and purpose in empowering our community.
Benefits - Why Join Boundless?
Financial & Retirement
401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested
Annual Increases
Paid Time Off
5 Weeks of Paid Time Off
8 Paid Holidays
Health & Wellness
Medical Insurance
Free Dental & Vision Insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Life Insurance & Supplemental Life Insurance
Disability Insurance
Professional Support
Tuition Discount Opportunities with Schools like Capella University & Franklin University
A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
Paid Training & Development Opportunities
Perks & Discounts
Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)
What You'll Do:
As a ClinicalAdministrator, you'll play a meaningful role in providing direction and leadership in the clinical Treatment provision and clinical operations of the central region's therapeutic residential programs. Service will be provided from a strengths-based lens, leaning into Trauma Informed Care and evidence-based treatment modalities. The Administrator will ensure the provision of high-quality services that are delivered in a fiscally responsible manner in accordance with company mission, vision and values. Working with individuals, clinical staff, parents/guardians, and community-based stakeholders, the Administrator facilitates access to care and addresses barriers.
Minimum Qualifications:
Applicants must hold a Master's or Doctorate degree in a human services field (e.g., social work, counseling, health care, social services, education, psychology, behavior analysis)
Applicants must be a licensed clinician (LISW, LPCC, psychologist) OR certified as a Board Certified Behavior Analyst (BCBA) coupled with Certified Ohio Behavior Analyst (COBA) endorsement
Five or more years of experience in the provision of clinical services to individuals with behavioral health issues; preferably experience with co-occurring diagnoses of intellectual/developmental disabilities and/or autism spectrum disorder.
Minimum of two years of supervisory and management experience in the human service or health care industry which includes responsibility for the following functions: performance management, supervision of employees, program services, and financial management.
Working knowledge of local, state, and federal regulations for services for behavioral health, behavioral analysis, development disability, and autism.
At least two years of experience billing services under Medicaid/Medicaid Managed Care and/or OhioRISE.
Ability to obtain and maintain certifications in and perform physical crisis management intervention as needed.
Ability to obtain and maintain Certifications in First Aid and CPR - adult, child and infant; delegated nursing.
Valid driver's license and insurable driving record, if applicable
Preferred Qualifications:
Preference given to professionals with relevant supervisory designations (e.g. LISW-S, LPCC-S)
One year of experience with compliance and quality initiatives preferred.
Ready to make a difference? Apply today and join a company where you can realize your Boundless potential!
All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law
$53k-85k yearly est. 11d ago
Clinical Administrator
OKC 4.6
Oklahoma City, OK jobs
*** $10,000.00 sign on bonus *** ClinicalAdministrator (RN) - Home Health Are you a driven and experienced Registered Nurse (RN) with a passion for leadership, mentorship, and clinical excellence in home health? Our growing agency is seeking a ClinicalAdministrator who is ready to roll up their sleeves, lead from the front, and make a lasting impact. What You'll Do:
Provide clinical mentorship and guidance to our nursing team, fostering a culture of accountability and high standards.
Collaborate closely with leadership to drive operational and clinical success.
Step into the field as needed to support staff, ensure quality of care, and lead by example.
Address staffing issues head-on, including making tough personnel decisions when required.
Champion customer service and patient satisfaction at every level of care.
What We're Looking For:
RN license (required) and home health experience (required).
A leader with strong work ethic, initiative, and the ability to make decisive, confident decisions.
Someone who thrives in a fast-paced environment and isn't looking for a typical 8-5 role.
Goal-driven, customer service-focused, and committed to the success of both patients and the team.
Why Join Us?
This is not just a job; it's a career-building opportunity with significant room for growth. We're looking for someone ready to invest their time, energy, and passion into elevating our agency and making a real difference in the lives of our patients and staff. If you are a dynamic, hands-on leader ready to mentor, motivate, and move our team forward, we want to hear from you! Apply today and take the next step in your leadership career. Perks & Benefits:
Health and dental coverage
Paid holidays and paid time off
Paid mileage or company car
Stay Pay
Weekly pay on Fridays
401(k)
Life insurance
Competitive salary and benefits
At Interim HealthCare of Oklahoma City, we don't just provide care, we create a culture of support, teamwork, and compassion. Want to see what we're all about? Check out our Facebook page: Interim HealthCare of Oklahoma City.
Apply today and take the next step in your leadership career.
$53k-78k yearly est. Auto-Apply 11d ago
Service Administrator
RWC Group 4.0
Yakima, WA jobs
Summary: The Service Administrator primary function is to assist in organizing the billing and time tracking portion of the Service Department - from customer pay to warranty submission. Essential Job Functions:
1) Fields incoming internal and external customer inquiries for the Service Department - both in terms of phone calls,walk in customers, and email communication.
2) Reviews and adjusts timecards for the technicians as needed. This includes the posting of Service Technicians labor times.
3) Opens work orders as directed, updates technician comments and prepares the work orders for closing. May close work orders as directed by the Service Manager.
4) Assists the Service Manager and Assistant Service Managers in staying on top of work orders in process to ensure that they are closed in a timely fashion.
5) Processes Service Department warranty claims and PIP's. Submits claims to the manufacturer and follows up to ensure payment is received.
6) Communicatin with customer to schedule PM's/DOT inspections,Recalls ,inoperable telematics devices, etc.
7) Directly daily communciation with customers to update them on the status of vehicles in the shop.
Other Job Functions: • Maintains Service Department filing and records as needed • Other duties or projects as assigned by Management
Skills and Qualifications: • Basic knowledge of accounting practices preferred • Strong organizational and communication skills • Ability to use computer applications such as Microsoft Office and internet based programs • General understanding of mechanical/technical terms is preferred • High School Diploma or GED
$74k-105k yearly est. Auto-Apply 60d+ ago
BCBA, BCaBA Full time in clinic position
Speak Easy Solutions 4.2
Oviedo, FL jobs
Board Certified Behavior Analyst (BCBA) or Board Certified Assistant Behavior Analyst (BCaBA) - W2
About the Role We are seeking a Board Certified Behavior Analyst (BCBA) or Board Certified Assistant Behavior Analyst (BCaBA) to join our growing pediatric therapy practice in Central Florida. This is a full-time, in-clinic W2 position where you will play a key role in providing evidence-based behavioral therapy for children with autism spectrum disorders. If you are passionate about helping children develop communication skills, independence, and improved quality of life, we encourage you to apply.
What We Offer
Competitive salary
A dynamic and supportive team environment
Professional development and career growth opportunities
Consistent and reliable scheduling with clients
Primary Responsibilities
Conduct comprehensive behavioral assessments
Develop and oversee individualized clinical programming
Supervise multiple cases and clinical teams
Provide direct therapy services to clients as needed
Maintain a structured and reliable schedule with clients
Train and support caregivers and clinical team members
Ensure timely and accurate completion of program updates, reports, and documentation
Maintain regular and effective communication with families and care teams
Attend clinical meetings and professional development sessions
Supervise and mentor Registered Behavior Technicians (RBTs)
Required Qualifications
Master's degree in behavior analysis, psychology, sociology, or a related field
BCBA or BCaBA certification
Minimum of one year of experience in behavior analysis
Strong leadership and clinical decision-making skills
Knowledge of ABA principles, child development, and evidence-based interventions
Individual Florida Medicaid number preferred
Bilingual skills are a plus
Valid Florida license required
Work Location & Schedule
In-person position at our Oviedo clinic
Full-time W2 position
We are committed to providing a supportive work environment where professionals can thrive, grow, and make a lasting impact on children's lives. If you are interested in joining our team, please submit your resume and cover letter today.
$43k-73k yearly est. 60d+ ago
Practice Group Administrator - International Trade
Buchanan Ingersoll-Rooney 4.7
Washington, DC jobs
Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients.
We are currently searching for a Practice Group Administrator for our International Trade group in Washington, DC. The PGA will function as administrative support for the attorneys and as a timekeeper while also overseeing the Paralegal support for the section. This is an exciting opportunity in a fast-paced and dynamic area of law for experienced Legal Assistants and Paralegals looking for the next step in their career!
Essential Duties & Responsibilities:
Support Tasks
Prepare and execute APO and public version filings at the US International Trade Commission, the US Department of Commerce, Court of International Trade, and Court of Appeals for the Federal Circuit.
Establish clear case organization by administering and managing case materials using litigation support tools.
Provide sophisticated assistance in the International Trade area of law while applying required legal procedures.
Facilitate comprehensive information flow by drafting complex documents including correspondence, legal memoranda and assisting with drafting of pleadings and motions.
Conducting cite checking and online research using various platforms.
Assist attorneys in preparation for hearings and appearances.
Use webâbased investigative skills to problem solve and provide creative ideas for developing and implementing winning litigation strategies.
Paralegal Team Management
Supervise Paralegal team, ensuring fair and equitable distribution of assignments based on workload and expertise.
Conduct regular performance evaluations and provide constructive feedback.
Facilitate effective communication between the paralegals and the attorney team to ensure alignment on case strategies and objectives.
Training and Development
Develop and implement training programs for paralegals to enhance their skills and knowledge in international trade law and practice.
Organize workshops and seminars to keep the team updated on the latest industry trends and regulatory changes.
Troubleshoot filing issues with the team to ensure smooth delivery of work product.
Mentor junior paralegals, providing guidance and support to foster their professional growth.
Staffing and Utilization
Monitor and track billable hours for the paralegal team, addressing any discrepancies or challenges in meeting targets.
Implement strategies to optimize billable hours, including efficient work allocation, prioritization of tasks, and effective time management.
Conduct regular reviews of billable hour reports to identify trends, provide feedback, and develop action plans to enhance productivity.
Collaborate with attorneys to ensure that paralegal efforts are aligned with client needs and case requirements, maximizing billable opportunities.
Process Improvement
Identify areas for improvement in administrative processes and implement best practices to enhance efficiency and effectiveness.
Collaborate with attorneys and other stakeholders to streamline workflows and improve service delivery.
Recruitment and Staffing
Participate in the recruitment process for new paralegals, including interviewing and assessing candidates.
Collaborate with HR to develop job descriptions, candidate profiles, and onboarding processes for new hires.
Required Qualifications:
Bachelor's degree in a related field; paralegal certificate preferred.
Management experience in a legal or administrative setting.
Filing experience in a legal or administrative setting is strongly preferred.
Filing experience in antidumping and countervailing duty investigations with the U.S. Department of Commerce docketing system (ACCESS) and with the U.S. International Trade Commission docketing system (EDIS) is strongly preferred.
Thorough understanding of legal procedures and practices.
Proficiency with computer applications, preferably Word, Excel, and PowerPoint, in a Windows environment.
Experience with litigation support software such as Relativity, Ringtail, Summation, Concordance, Case Map, Text Map, Time Map, and Trial Director.
Excellent oral, written, technical, and interpersonal communication skills.
Strong attention to detail, with a focus on data entry and analysis.
Why should you work at Buchanan?
Our Firm offers outstanding benefits that include:
Competitive salary and generous Paid Time Off
Hybrid work schedules
Paid Holidays, including a floating holiday
WorkWell wellness program, including free use of the Calm App
Caregiving assistance with Bright Horizons (child, elder, and pet care!)
Access to our Firm-wide emergency assistance fund
Free full access to LinkedIn Learning
Insurance - Medical, Dental, Vision
401K Program
Retirement Savings Program
We are an Equal Opportunity Employer.
Pay: $115,000 - 135,000 annually
*Pay ranges are provided in compliance with S32-1453.01 Washington, DC's pay transparency law; actual pay may vary based on a variety of factors, including education, applicable experience, etc.
$115k-135k yearly 60d+ ago
Corporate Facilities Administrator
Merrick 4.7
Greenwood Village, CO jobs
Merrick & Company is seeking an energetic Corporate Facilities Administrator to join our team. This individual will provide administrative support to our Corporate Facilities Manager and Assistant Corporate Facilities Manager. This is a contract-to-hire position from 8:00 a.m. MT to 5:00 p.m. MT Monday through Friday at our Greenwood Village, CO office.
Hourly pay range for this position is $26.83 - $31.54 per hour. Pay offered may vary depending on job related knowledge, skills, and experience.
WHAT YOU'LL DO
* Vendor & Lease Management: Oversee office vendor agreements (coffee/water, shredding, equipment, janitorial, pest control, record storage). Track renewal dates, end dates, and auto-renewals to ensure timely action.
* Financial Coordination: Partner with Accounting to maintain accurate equipment lease records and parking expense files.
* Expense Monitoring: Track and report monthly spending for janitorial, parking, HVAC, and office supplies across all sites.
* Safety & Compliance: Manage fire extinguisher and Frog Eye light inspections (monthly/yearly). Collaborate with Safety team to maintain compliance documentation.
* Invoice Auditing: Review invoices for late fees or incorrect charges; resolve discrepancies directly with vendors.
* Preventive Maintenance: Schedule and monitor generator and HVAC supplemental unit maintenance (quarterly, bi-annual, annual).
* Procurement Oversight: Administer annual blanket purchase orders.
* Site Inspections: Conduct quarterly site walks and weather-related checks; update work orders as needed.
* Facilities Support: Manage Facilities Support inbox; process and follow up on work orders to completion.
* Team Coverage: Provide backup for FM team roles (Receptionist, Mailroom, FM Clerk) during absences; ensure seamless operations.
* PTO Scheduling: Coordinate team PTO requests to maintain adequate coverage.
* Supply Management: Track office supply spending by site, including coffee and related consumables.
REQUIRED QUALIFICATIONS
* High school/GED is required, but 2-4 degree is preferred.
* Must be open to 6 months contract period before hire.
* At least four (4) years' experience in a corporate environment.
* 2 years of experience in facilities management or relate field preferred.
* Ability to solve problems independently regarding phone or in person requests.
* Exceptional communications, organizational, and multitasking skills.
* Ability to interact with all levels of internal and external business partners, while consistently providing outstanding customer service and maintaining a professional demeanor.
* Basic knowledge of Microsoft Office products including Word, Excel and Outlook.
* Must be available to work 8AM-5PM MT Monday-Friday in our Greenwood Village, CO office.
PERKS
* Employee Owned - all eligible U.S. employees have an Employee Stock Ownership Account.
* Robust Employee Referral Program.
* Annual performance and compensation reviews.
* Professional Training and Development.
* Employee Recognition Awards.
* Peer Mentor Program
* And Much More!
PHYSICAL REQUIREMENTS
* Requires the ability to sit for extended periods at a computer workstation.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Meets expectations for attendance and punctuality.
ADDITIONAL INFORMATION
* Apply online only. No e-mail, hard copy or third-party resumes accepted.
* At Merrick, every resume is carefully reviewed by our team of experienced human recruiters-never by AI. We are committed to a fully human-centered hiring process, ensuring each candidate receives thoughtful, personalized attention at every stage.
* Merrick & Company offers a competitive compensation and benefits package which includes health insurance, dental and vision coverage, 401(k), and paid time off (PTO).
* Merrick is an Equal Opportunity Employer, including disability/vets.
* Employment with Merrick is contingent upon completion of a pre-employment background check, MVR check, and drug screen.
* High school/GED is required, but 2-4 degree is preferred.
* Must be open to 6 months contract period before hire.
* At least four (4) years' experience in a corporate environment.
* 2 years of experience in facilities management or relate field preferred.
* Ability to solve problems independently regarding phone or in person requests.
* Exceptional communications, organizational, and multitasking skills.
* Ability to interact with all levels of internal and external business partners, while consistently providing outstanding customer service and maintaining a professional demeanor.
* Basic knowledge of Microsoft Office products including Word, Excel and Outlook.
* Must be available to work 8AM-5PM MT Monday-Friday in our Greenwood Village, CO office.
* Vendor & Lease Management: Oversee office vendor agreements (coffee/water, shredding, equipment, janitorial, pest control, record storage). Track renewal dates, end dates, and auto-renewals to ensure timely action.
* Financial Coordination: Partner with Accounting to maintain accurate equipment lease records and parking expense files.
* Expense Monitoring: Track and report monthly spending for janitorial, parking, HVAC, and office supplies across all sites.
* Safety & Compliance: Manage fire extinguisher and Frog Eye light inspections (monthly/yearly). Collaborate with Safety team to maintain compliance documentation.
* Invoice Auditing: Review invoices for late fees or incorrect charges; resolve discrepancies directly with vendors.
* Preventive Maintenance: Schedule and monitor generator and HVAC supplemental unit maintenance (quarterly, bi-annual, annual).
* Procurement Oversight: Administer annual blanket purchase orders.
* Site Inspections: Conduct quarterly site walks and weather-related checks; update work orders as needed.
* Facilities Support: Manage Facilities Support inbox; process and follow up on work orders to completion.
* Team Coverage: Provide backup for FM team roles (Receptionist, Mailroom, FM Clerk) during absences; ensure seamless operations.
* PTO Scheduling: Coordinate team PTO requests to maintain adequate coverage.
* Supply Management: Track office supply spending by site, including coffee and related consumables.
$26.8-31.5 hourly Auto-Apply 6d ago
Ophthalmology Practice Administrator - Raleigh, NC
Vensure Employer Solutions 4.1
Raleigh, NC jobs
We are seeking an experienced Practice Administrator to lead and manage the daily operations of a thriving ophthalmology/optometry practice. This is an immediate hiring need for a dynamic, hands-on leader who can oversee all aspects of practice management and ensure operational excellence.
Essential Duties and Responsibilities
Oversee all practice operations, including HR, marketing, scheduling, and equipment management.
Manage and mentor staff to maintain high performance and patient satisfaction.
Ensure compliance with healthcare regulations and practice policies.
Collaborate with physicians and clinical teams to optimize workflow and efficiency.
Monitor financial performance and implement strategies for growth.
Adapt quickly to changing priorities and lead effectively in a fast-paced environment.
Knowledge, Skills and Abilities
Proven ability to learn and manage all aspects of practice operations.
Excellent communication, organizational, and problem-solving skills.
Proactive, intelligent, and adaptable leadership style.
Education & Experience
Mandatory: Previous experience in ophthalmology or optometry (non-negotiable).
Strong management background with 3+ years of leadership experience.
$50k-74k yearly est. 18d ago
Service & Permit Administrator - $20-26ph + Benefits
CM-Connecticut 4.5
Milford, CT jobs
Job DescriptionDescription:
Full Time- On Site in Milford, CT
$20-26ph + Benefits
The HVAC Service Coordinator serves as the primary point of contact between customers, field technicians, and management. This role is responsible for scheduling, dispatching, and coordinating service calls, ensuring timely communication, accurate work order processing, and efficient utilization of company resources. The Service Coordinator plays a key role in customer satisfaction, operational efficiency, and supporting the field service team.\
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Work Order Management
Create, review, and close out work orders in FieldEdge.
Verify job details (customer information, equipment, warranty, maintenance agreements).
Ensure accurate coding for labor, parts, and warranties.
Collect and enter purchase orders or authorization numbers when required.
Permitting:
Apply for and track permits for HVAC installations, replacements, and service jobs.
Communicate with municipalities to ensure timely permit approvals and inspections.
Maintain organized records of permit status, expirations, and follow-up requirements.
Scheduling & Dispatching
Assign and dispatch service technicians based on skill set, availability, and location.
Monitor technician workloads and adjust schedules to maximize efficiency.
Track work orders in FieldEdge (or equivalent CRM/dispatch software).
Maintain a daily/weekly service calendar.
Customer & Client Service
Answer inbound service calls, emails, and portal requests from customers.
Schedule service appointments, providing accurate arrival windows.
Communicate with customers regarding delays, reschedules, and service updates.
Handle customer concerns promptly and escalate issues to the Service Manager as needed.
Warranty Registration:
Register warranties for new installations with manufacturers.
Ensure warranty documentation is complete, accurate, and provided to customers.
Track expiration dates and warranty terms for future service coordination.
Maintenance Agreements:
Create, renew, and track residential or light commercial maintenance agreements.
Follow up with customers about expiring or lapsed agreements.
Coordinate with technicians and customers to schedule maintenance visits.
Administrative & Reporting
Assist with timecard verification and approval for assigned service technicians.
Maintain records of service agreements, preventative maintenance schedules, and recurring visits.
Generate daily, weekly, or monthly service performance reports.
Support billing and collections by ensuring all documentation is complete and timely.
Team & Technician Support
Provide technicians with job details, directions, and special instructions.
Track technician progress and support them with parts ordering, job notes, or customer communications.
Coordinate with warehouse and parts team to ensure required materials are available.
Facilitate communication between the service team and management.
Requirements:
Qualifications:
2+ years' experience in HVAC, plumbing, electrical, or a service-based industry.
Strong administrative, scheduling, and customer service skills.
Familiarity with permit processes and local municipality requirements (preferred).
Experience with service software and/or CRM tools.
Attention to detail and ability to manage multiple priorities.
Professional communication skills-both written and verbal.
Key Competencies:
Organized and process-oriented
Strong multitasker and communicator
Problem-solver with a customer-first mindset
Comfortable with compliance and documentation
Team player who can work across departments
Ability to remain calm and professional in fast-paced situations.
Knowledge of HVAC systems and terminology is a plus.
Physical Demands and Work Environment:
Sit for prolonged periods of time.
Repetitive Movements i.e. typing and mouse use.
Prolonged screen viewing.
Lifting up to 25 pounds.