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Support Specialist jobs at Deloitte - 33 jobs

  • Epic Radiant and Cupid Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Ent Imaging & Radiant/Cupid Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on - 2/28/2026 Work you'll do/Responsibilities In depth knowledge of radiology and cardiology workflows, imaging management, and the use of Epic's EHR to support diagnostic and treatment processes. Lead a team to manage application enhancements, break-fixes, standard applications changes and maintenance activities. Establish guidelines for complex to critical issue handling, templates for optimization requests and ensure that the team follows them. Responsible for work assignment & prioritization across shores and perform estimations. Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture. Develop solutions following established technical design, help shape requirements; and resolve ambiguities. Run the daily calls/scrum meetings with respect to deliverables and build the weekly status reports in the areas of project delivery to be reviewed with managers and leadership.Owns and drives governance on processes and compliance. Anticipates, prepares, and escalates upcoming issues/risks. Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members. Design templates or scripts to automate everyday developer or operations functions.Lead problem management to reduce recurring incidents and identify improvementopportunities. Interact with onsite client stakeholders, team members and offshore development, support team and other cross-functional teams.Responsible within all phases of the application support & maintenance including design, build, test, implementation, and maintenance of the application. On an as-needed basis, provide on-site support within the organization. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes. The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required + 6+ years of recent experience on Epic Radiant & Cupid Support & Maintenance + Must have a current Epic Radiant & Cupid Certification + Experience of leading a team with 10 members or more + Deep understanding of application support and enhancement lifecycle, managing service levels, metrics and status reporting + Develops solutions for client problems through application of personal experience and standard methods and tools; validates solutions with subject matter experts + Ability to identify team members and quickly ramping up teams for small to medium sized projects + Ability to develop and maintain documentation of business processes /system enhancements. + Excellent communication (written/verbal), problem solving, analytical including effective interpersonal skills + Proactive drive on improvement and innovation ideas + Limited immigration sponsorship may be available + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred + Bachelor's degree in Computer Science, MBA or any medical background/related field, or equivalent experience + Knowledge and experience working with Microsoft Office tools + Ability to follow engagement specific project delivery processes + Experience working on agile development teams (ideally leveraging Scrum or Kanban) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,200 to $129,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $118.2k-129.4k yearly 51d ago
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  • Epic Beaker Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Beaker Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities + Provide steady state Epic support for a client on the East Coast working Eastern Time zone hours. + Provide support for incident resolution + Provide support for service requests + Provide support for enhancement build upgrade build and support The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required + 4+ years of Epic Steady State Support + Must have an active Epic Beaker Certification + Have excellent documentation and verbal skills + Willingness to work on an on-call schedule for evenings and weekends, should the need arise + Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience + Limited immigration sponsorship may be available + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred + Analytical/ Decision Making Responsibilities + Analytical ability to manage multiple projects and prioritize tasks into manageable work products + Can operate independently or with minimum supervision + Excellent Written and Communication Skills + Ability to deliver technical demonstrations Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $67k-87k yearly est. 51d ago
  • Tech Support Specialist

    The Intersect Group 4.2company rating

    Enon, OH jobs

    he Intersect Group is hiring for a technical support specialist, supporting a large retail client in the Enon, OH area. You will be supporting a large store refresh initiative where you will be providing phone and back-end support (decommission, installs, provisioning, etc.) to onsite technicians. Individuals should possess a background within technical support/help desk, and be comfortable with troubleshooting networks, systems/servers, and mobile devices. This is a very large project tied to the conversion of Speedway's old store systems to the new 7-11/Speedway system called RIS 2.0 that is being rolled out as the store system standard across all locations. Both are homegrown systems. This initiative is affecting every technology in the stores...mobile checkout, POS, desktop, gas etc. These analysts are responsible for the hands on work and switching over from the old system to the new system. Fielding calls and doing the end to end implementation. Ideally closing the store and completing within 4-6 hours. Right now they are implementing RIS 2.0 to about 6 stores a day right now but need to get to 12 a day stat These are high level tech support roles so the technical acumen has to be there. This is a heavy customer service driven role as well so intangibles are just as important. These are mid to senior level technicians Bill rate $40 Pay $20 and up 3 month contract through the end of the year but highly likely it will extend 5 days onsite at Speedway Headquarters in Enon, OH: Address: 500 Speedway Dr, Enon, OH 45323 Interview Process: Manager will give us access to his calendar and we just schedule our candidates on his calendar! 30 minute teams interview and offer Must Haves: Some technical expertise-doesn't matter what kind of IT exp....education and certs could be included. No developers or programmers Nice to Haves: Windows exp Network exp Helpdesk exp POS exp Retail exp Gas station exp
    $51k-77k yearly est. 2d ago
  • Cyber Managed Services - SDC IAM - Senior 1

    EY 4.7company rating

    Akron, OH jobs

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **Job Title: Endpoint Security Senior Technical Writer** **Job Description:** We are looking for a dedicated and skilled Senior Technical Writer to join our cybersecurity team. The ideal candidate will be responsible for creating, maintaining, and enhancing documentation that supports the planning, implementation, and operational readiness of multiple endpoint security initiatives. This role requires exceptional writing skills, a strong understanding of cybersecurity concepts, and the ability to collaborate closely with technical subject matter experts to produce clear, accurate, and standardized documentation. **Key Responsibilities:** 1. **Documentation Development:** 1. Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows. 2. Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews. 3. Produce documentation for system requirements, architecture designs, and operational readiness for new and existing solutions. 2. **Content Accuracy & Compliance:** 1. Ensure all documentation reflects current tools, configurations, and organizational standards. 2. Support documentation needs for compliance audits, risk assessments, and onboarding materials. 3. Align outputs with established documentation templates and governance frameworks. 3. **Collaboration & Knowledge Transfer:** 1. Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into clear, user-friendly content. 2. Facilitate knowledge continuity by creating materials that enable smooth handoffs between teams. 4. **Continuous Improvement:** 1. Identify gaps in existing documentation and propose enhancements. 2. Stay informed on cybersecurity trends and incorporate best practices into documentation processes. **Qualifications:** + Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation. + Experience in cybersecurity or IT infrastructure environments, with familiarity in topics such as endpoint protection, SIEM, identity management, and cloud security. + Proficiency in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences. + Excellent interviewing and collaboration skills to work with subject matter experts, engineers, and project stakeholders. + Familiarity with documentation tools and platforms, such as Confluence, SharePoint, Google Workspace, or equivalent. + Ability to interpret and standardize technical content, applying consistent tone, structure, and formatting across documents. + Understanding of documentation standards and style guides + Version control and change tracking awareness, including using tools like Git, document repositories, or structured file naming/versioning systems. + Experience in the utility sector, with an understanding of industry-specific terminology, operations, or regulatory environments. + Experience developing documentation specific to cybersecurity technologies used to protect systems within the utility vertical. + Experience in creating secure configuration and hardening guides for technologies used in utility environments (e.g., Windows, Linux, firewalls, etc.) + Familiarity with cybersecurity frameworks and standards, including NIST 800-53, NIST Cybersecurity Framework (CSF), ISA/IEC 62443, or ISO/IEC 27001. + Experience documenting critical infrastructure protection strategies, including risk assessments and vulnerability management programs. + Understanding of cybersecurity standards and ability to translate compliance and regulatory language into practical documentation. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $77,500 to $140,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $92,900 to $160,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
    $92.9k-160.5k yearly 3d ago
  • Cyber Managed Services - SDC IAM - Senior 1

    EY 4.7company rating

    Toledo, OH jobs

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **Job Title: Endpoint Security Senior Technical Writer** **Job Description:** We are looking for a dedicated and skilled Senior Technical Writer to join our cybersecurity team. The ideal candidate will be responsible for creating, maintaining, and enhancing documentation that supports the planning, implementation, and operational readiness of multiple endpoint security initiatives. This role requires exceptional writing skills, a strong understanding of cybersecurity concepts, and the ability to collaborate closely with technical subject matter experts to produce clear, accurate, and standardized documentation. **Key Responsibilities:** 1. **Documentation Development:** 1. Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows. 2. Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews. 3. Produce documentation for system requirements, architecture designs, and operational readiness for new and existing solutions. 2. **Content Accuracy & Compliance:** 1. Ensure all documentation reflects current tools, configurations, and organizational standards. 2. Support documentation needs for compliance audits, risk assessments, and onboarding materials. 3. Align outputs with established documentation templates and governance frameworks. 3. **Collaboration & Knowledge Transfer:** 1. Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into clear, user-friendly content. 2. Facilitate knowledge continuity by creating materials that enable smooth handoffs between teams. 4. **Continuous Improvement:** 1. Identify gaps in existing documentation and propose enhancements. 2. Stay informed on cybersecurity trends and incorporate best practices into documentation processes. **Qualifications:** + Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation. + Experience in cybersecurity or IT infrastructure environments, with familiarity in topics such as endpoint protection, SIEM, identity management, and cloud security. + Proficiency in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences. + Excellent interviewing and collaboration skills to work with subject matter experts, engineers, and project stakeholders. + Familiarity with documentation tools and platforms, such as Confluence, SharePoint, Google Workspace, or equivalent. + Ability to interpret and standardize technical content, applying consistent tone, structure, and formatting across documents. + Understanding of documentation standards and style guides + Version control and change tracking awareness, including using tools like Git, document repositories, or structured file naming/versioning systems. + Experience in the utility sector, with an understanding of industry-specific terminology, operations, or regulatory environments. + Experience developing documentation specific to cybersecurity technologies used to protect systems within the utility vertical. + Experience in creating secure configuration and hardening guides for technologies used in utility environments (e.g., Windows, Linux, firewalls, etc.) + Familiarity with cybersecurity frameworks and standards, including NIST 800-53, NIST Cybersecurity Framework (CSF), ISA/IEC 62443, or ISO/IEC 27001. + Experience documenting critical infrastructure protection strategies, including risk assessments and vulnerability management programs. + Understanding of cybersecurity standards and ability to translate compliance and regulatory language into practical documentation. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $77,500 to $140,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $92,900 to $160,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
    $92.9k-160.5k yearly 3d ago
  • Executive Support Coordinator

    EY 4.7company rating

    Cincinnati, OH jobs

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. As part of our Enterprise Support Services team, you'll be an integral part of our business enablement functions that keep our organization running strong. You'll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an Executive Administrative Assistant, you'll work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY's growth and profitability. Locations: Boston, Cincinnati, Denver **The opportunity** As an Executive Support Coordinator (ESC), you'll provide high-level administrative support to the organization. This role involves providing in-office support for local and visiting PPMDDs as well as supplemental in-office assistance. May also assist with tax, backup and interim support for PPMDDs with executive assistants on extended leaves. May also assist and coordinate local office events. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple tasks in a dynamic environment. You'll be a key member of a team using your experience, skills and knowledge of organizational policies, procedures and practices to help achieve the goals of the business. You'll present information to inform recommendations on business processes and be part of a high performing, diverse and inclusive team sharing best practices. **Your key responsibilities** + Assist in the planning, organization, and execution of local office events, including team meetings, training sessions, and corporate gatherings in compliance with meeting and events policy and process and in collaboration with CBRE as necessary + Coordinate with Meeting and Events team on logistics such as venue selection, catering, and materials preparation to ensure successful event delivery + Prepare and organize materials for onsite meetings, presentations, and reports, ensuring all necessary documentation is readily available + Develop and maintain relationships with internal personnel at all levels to complete support activities + Manage and coordinate small projects and track progress + Leverage strong working knowledge of applicable firm and service line quality, risk and confidentiality policies and guidelines in daily business operations + Apply and share knowledge obtained on firm technology, work processes, resources, structure and business of the firm/service line/functional group + Use firm knowledge, tools and network of resources to execute on deliverables and solve problems that arise to meet customers' expectations + Maintain documents on appropriate file servers and repositories, aid in the adherence to and reinforcement of record retention policies + Act as a backup for other executive assistants during absences or peak workloads, ensuring continuity of support for executives which may include booking travel arrangements, processing and tracking business expenses in compliance with firm policy + Collaborate with the executive support team to facilitate smooth operations and effective communication **Skills and attributes for success:** + Highly skilled attention to detail and self-assurance of quality of work performed or reviewed + Ability to effectively manage conflicting priorities, organize workflow, anticipate customer needs and independently leverage alternative resources to achieve optimal operational excellence + Proactively coach and share knowledge with colleagues + Gain knowledge and develop and demonstrate advanced working knowledge of firm structure, service lines, key personnel, software and organizational policies and procedures + Work independently with minimal supervision **To qualify for the role, you must have** + Ability to provide in-office support five days a week + 4+ years of relevant business experience or combined no less than 2 years relevant experience and associates or higher degree + Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook + Proficiency in automated calendar management tools (e.g. Outlook) and various IOS and Android mobile devices + Proficiency in MS SharePoint **What we look for** Highly motivated and agile individuals with excellent problem-solving skills and the ability to manage shifting priorities in a rapidly changing industry. An effective communicator, you'll be a confident team player that collaborates with people from diverse teams while looking to develop your career in a dynamic organization. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,900 to $98,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $56,300 to $111,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Our expectation is this is 100% in office job. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
    $56.3k-111.4k yearly 60d+ ago
  • Cyber Managed Services - SDC IAM - Senior 1

    EY 4.7company rating

    Grandview Heights, OH jobs

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. **Job Title: Endpoint Security Senior Technical Writer** **Job Description:** We are looking for a dedicated and skilled Senior Technical Writer to join our cybersecurity team. The ideal candidate will be responsible for creating, maintaining, and enhancing documentation that supports the planning, implementation, and operational readiness of multiple endpoint security initiatives. This role requires exceptional writing skills, a strong understanding of cybersecurity concepts, and the ability to collaborate closely with technical subject matter experts to produce clear, accurate, and standardized documentation. **Key Responsibilities:** 1. **Documentation Development:** 1. Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows. 2. Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews. 3. Produce documentation for system requirements, architecture designs, and operational readiness for new and existing solutions. 2. **Content Accuracy & Compliance:** 1. Ensure all documentation reflects current tools, configurations, and organizational standards. 2. Support documentation needs for compliance audits, risk assessments, and onboarding materials. 3. Align outputs with established documentation templates and governance frameworks. 3. **Collaboration & Knowledge Transfer:** 1. Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into clear, user-friendly content. 2. Facilitate knowledge continuity by creating materials that enable smooth handoffs between teams. 4. **Continuous Improvement:** 1. Identify gaps in existing documentation and propose enhancements. 2. Stay informed on cybersecurity trends and incorporate best practices into documentation processes. **Qualifications:** + Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation. + Experience in cybersecurity or IT infrastructure environments, with familiarity in topics such as endpoint protection, SIEM, identity management, and cloud security. + Proficiency in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences. + Excellent interviewing and collaboration skills to work with subject matter experts, engineers, and project stakeholders. + Familiarity with documentation tools and platforms, such as Confluence, SharePoint, Google Workspace, or equivalent. + Ability to interpret and standardize technical content, applying consistent tone, structure, and formatting across documents. + Understanding of documentation standards and style guides + Version control and change tracking awareness, including using tools like Git, document repositories, or structured file naming/versioning systems. + Experience in the utility sector, with an understanding of industry-specific terminology, operations, or regulatory environments. + Experience developing documentation specific to cybersecurity technologies used to protect systems within the utility vertical. + Experience in creating secure configuration and hardening guides for technologies used in utility environments (e.g., Windows, Linux, firewalls, etc.) + Familiarity with cybersecurity frameworks and standards, including NIST 800-53, NIST Cybersecurity Framework (CSF), ISA/IEC 62443, or ISO/IEC 27001. + Experience documenting critical infrastructure protection strategies, including risk assessments and vulnerability management programs. + Understanding of cybersecurity standards and ability to translate compliance and regulatory language into practical documentation. **What we offer you** At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . + We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $77,500 to $140,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $92,900 to $160,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. + Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. **Are you ready to shape your future with confidence? Apply today.** EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. **EY | Building a better working world** EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
    $92.9k-160.5k yearly 3d ago
  • Reporting, Integration and BI Systems Specialist

    PwC 4.8company rating

    Cleveland, OH jobs

    Our Internal Business Application Centre (IBACentre) team offers you the opportunity to support our core business functions by implementing applications that enable more efficient work and the delivery of top-notch services. Our team focuses on managing core and global business applications, ensuring their continuous operation, handling customer relationships, and incidents with precision We are looking for: Reporting, Integration and BI Systems Specialist Reporting, Integration and BI Systems Specialist function is responsible for development and maintenance (including administration, monitoring, user support, configuration) of financial planning, reporting and BI systems, delivery of assigned projects initiatives and services within PwC's Reporting and Analytics stream. This includes responsibility for all activities related to delivery including stakeholder communication, solution design, implementation, maintenance, administration, overall progress monitoring and reporting. Your future role: * Development and delivery of new reporting and analytical content within BI reporting platform, * Administration and maintenance of existing solutions functioning for 24 countries and 6k+ users including: a) Administration, monitoring, maintenance of financial planning and financial reporting/BI systems, b) Control over data integration between systems and tools, c) User requests management and user support, * Optimize and streamline existing reporting capabilities that will improve reporting efficiency across the organization, * Project workstreams progress monitoring and reporting, * Participate in stakeholders communication, communication around reporting changes, * Agility and "lean" techniques enabling to quickly and effectively adapt to new priorities or reporting model changes, * Work collaboratively with reporting team members to deliver high quality reporting solutions. Apply if you have: * Graduation of Data Engineering, Business Intelligence, or an equivalent profile in area of Technology or Finance (with SQL programming competences), * Advanced knowledge of SQL, DAX, data modeling and analytical skills enabling design and implementation of new elements of enterprise scale analytical solutions, * Experience with some or any of will be additional asset: Practical experience in technology, especially in Microsoft Analysis Services TABULAR, Power BI, Microsoft Fabric, Azure Data Factory, Microsoft Power Platform, Python, VBA. Administration and maintenance of data warehouse solutions using Microsoft-based technology (SQL Server). Experience in financial planning and reporting processes and systems. Knowledge of Board planning system * Professional experience in corporate environment will be additional asset, * Proactive attitude, are reliable in delivery of the assignments per set commitments and deadlines, have solid communication skills, have high attention to details. By joining us you gain: * Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave, * Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker, * Medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling, * Possibility to create your individual benefits package (a.o. lunch pass, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase, * 3 paid hours for volunteering per month, * Additional paid Birthday Day off, * And when you start enjoying PwC as much as we do, you may recommend your friend to work with us. Recruitment Process: * Apply, * Talk to our Recruiter on a short HR screening call, * Get to know each other better during an interview with the recruiter and hiring manager. With any queries please contact pl_********************* with job title in the subject. Your personal data will be processed for recruitment purposes by PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process - (list of entities). If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy. #LI-K1 #LI-Remote
    $85k-126k yearly est. Auto-Apply 4d ago
  • Epic Radiant and Cupid Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Ent Imaging & Radiant/Cupid Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on - 2/28/2026 Work you'll do/Responsibilities In depth knowledge of radiology and cardiology workflows, imaging management, and the use of Epic's EHR to support diagnostic and treatment processes. Lead a team to manage application enhancements, break-fixes, standard applications changes and maintenance activities. Establish guidelines for complex to critical issue handling, templates for optimization requests and ensure that the team follows them. Responsible for work assignment & prioritization across shores and perform estimations. Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture. Develop solutions following established technical design, help shape requirements; and resolve ambiguities. Run the daily calls/scrum meetings with respect to deliverables and build the weekly status reports in the areas of project delivery to be reviewed with managers and leadership. Owns and drives governance on processes and compliance. Anticipates, prepares, and escalates upcoming issues/risks. Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members. Design templates or scripts to automate everyday developer or operations functions. Lead problem management to reduce recurring incidents and identify improvement opportunities. Interact with onsite client stakeholders, team members and offshore development, support team and other cross-functional teams. Responsible within all phases of the application support & maintenance including design, build, test, implementation, and maintenance of the application. On an as-needed basis, provide on-site support within the organization. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes. The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required * 6+ years of recent experience on Epic Radiant Support & Maintenance * Must have a current Epic Radiant Certification * Deep understanding of application support and enhancement lifecycle, managing service levels, metrics and status reporting * Develops solutions for client problems through application of personal experience and standard methods and tools; validates solutions with subject matter experts * Ability to identify team members and quickly ramping up teams for small to medium sized projects * Ability to develop and maintain documentation of business processes /system enhancements. * Excellent communication (written/verbal), problem solving, analytical including effective interpersonal skills * Proactive drive on improvement and innovation ideas * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred * Bachelor's degree in Computer Science, MBA or any medical background/related field, or equivalent experience * Knowledge and experience working with Microsoft Office tools * Ability to follow engagement specific project delivery processes * Experience working on agile development teams (ideally leveraging Scrum or Kanban) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,200 to $129,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 318357 Job ID 318357
    $118.2k-129.4k yearly 53d ago
  • Epic Beaker Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Beaker Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities * Provide steady state Epic support for a client on the East Coast working Eastern Time zone hours. * Provide support for incident resolution * Provide support for service requests * Provide support for enhancement build upgrade build and support The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required * 4+ years of Epic Steady State Support * Must have an active Epic Beaker Certification * Have excellent documentation and verbal skills * Willingness to work on an on-call schedule for evenings and weekends, should the need arise * Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently or with minimum supervision * Excellent Written and Communication Skills * Ability to deliver technical demonstrations Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 318412 Job ID 318412
    $67k-87k yearly est. 37d ago
  • ServiceNow Implementation Specialist

    Accenture 4.7company rating

    Cleveland, OH jobs

    We are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are Within the ServiceNow group, the ServiceNow Implementation Specialist is needed to be responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need + Minimum 3+ Years' experience with ServiceNow Implementations + Minimum 3+ Years' experience of experience in JavaScript or related application development + Minimum 3+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + Agular JS + Advanced Skills with ServiceNow Development APIs + Web Service Integration (API Web Services) experience + LDAP Integration experience + Single Sign-on configuration and administration + SQL Experience + Experienced and Comfortable Presenting to large Audiences + Advanced Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management, PPM a Plus, Platform/Integration, Portal/UI Preferred Certifications + ITIL Foundation Certified i.e., ITIL + ServiceNow System Administration Certified + ServiceNow Implementation Specialist Certified + ServiceNow Developer Certified + ATP Trainer Certified a Plus Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $63,800 to $196,000 Cleveland $59,100 to $156,800 Colorado $63,800 to $169,300 District of Columbia $68,000 to $180,300 Illinois $59,100 to $169,300 Maryland $63,800 to $169,300 Massachusetts $63,800 to $180,300 Minnesota $63,800 to $169,300 New York/New Jersey $59,100 to $196,000 Washington $68,000 to $180,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $56k-86k yearly est. 12d ago
  • Epic Radiant and Cupid Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Ent Imaging & Radiant/Cupid Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on - 2/28/2026 Work you'll do/Responsibilities In depth knowledge of radiology and cardiology workflows, imaging management, and the use of Epic's EHR to support diagnostic and treatment processes. Lead a team to manage application enhancements, break-fixes, standard applications changes and maintenance activities. Establish guidelines for complex to critical issue handling, templates for optimization requests and ensure that the team follows them. Responsible for work assignment & prioritization across shores and perform estimations. Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture. Develop solutions following established technical design, help shape requirements; and resolve ambiguities. Run the daily calls/scrum meetings with respect to deliverables and build the weekly status reports in the areas of project delivery to be reviewed with managers and leadership. Owns and drives governance on processes and compliance. Anticipates, prepares, and escalates upcoming issues/risks. Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members. Design templates or scripts to automate everyday developer or operations functions. Lead problem management to reduce recurring incidents and identify improvement opportunities. Interact with onsite client stakeholders, team members and offshore development, support team and other cross-functional teams. Responsible within all phases of the application support & maintenance including design, build, test, implementation, and maintenance of the application. On an as-needed basis, provide on-site support within the organization. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes. The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required * 6+ years of recent experience on Epic Radiant Support & Maintenance * Must have a current Epic Radiant Certification * Deep understanding of application support and enhancement lifecycle, managing service levels, metrics and status reporting * Develops solutions for client problems through application of personal experience and standard methods and tools; validates solutions with subject matter experts * Ability to identify team members and quickly ramping up teams for small to medium sized projects * Ability to develop and maintain documentation of business processes /system enhancements. * Excellent communication (written/verbal), problem solving, analytical including effective interpersonal skills * Proactive drive on improvement and innovation ideas * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred * Bachelor's degree in Computer Science, MBA or any medical background/related field, or equivalent experience * Knowledge and experience working with Microsoft Office tools * Ability to follow engagement specific project delivery processes * Experience working on agile development teams (ideally leveraging Scrum or Kanban) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,200 to $129,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 318357 Job ID 318357
    $118.2k-129.4k yearly 53d ago
  • Epic Radiant and Cupid Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Ent Imaging & Radiant/Cupid Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on - 2/28/2026 Work you'll do/Responsibilities In depth knowledge of radiology and cardiology workflows, imaging management, and the use of Epic's EHR to support diagnostic and treatment processes. Lead a team to manage application enhancements, break-fixes, standard applications changes and maintenance activities. Establish guidelines for complex to critical issue handling, templates for optimization requests and ensure that the team follows them. Responsible for work assignment & prioritization across shores and perform estimations. Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture. Develop solutions following established technical design, help shape requirements; and resolve ambiguities. Run the daily calls/scrum meetings with respect to deliverables and build the weekly status reports in the areas of project delivery to be reviewed with managers and leadership.Owns and drives governance on processes and compliance. Anticipates, prepares, and escalates upcoming issues/risks. Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members. Design templates or scripts to automate everyday developer or operations functions.Lead problem management to reduce recurring incidents and identify improvementopportunities. Interact with onsite client stakeholders, team members and offshore development, support team and other cross-functional teams.Responsible within all phases of the application support & maintenance including design, build, test, implementation, and maintenance of the application. On an as-needed basis, provide on-site support within the organization. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes. The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required + 6+ years of recent experience on Epic Radiant & Cupid Support & Maintenance + Must have a current Epic Radiant & Cupid Certification + Experience of leading a team with 10 members or more + Deep understanding of application support and enhancement lifecycle, managing service levels, metrics and status reporting + Develops solutions for client problems through application of personal experience and standard methods and tools; validates solutions with subject matter experts + Ability to identify team members and quickly ramping up teams for small to medium sized projects + Ability to develop and maintain documentation of business processes /system enhancements. + Excellent communication (written/verbal), problem solving, analytical including effective interpersonal skills + Proactive drive on improvement and innovation ideas + Limited immigration sponsorship may be available + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred + Bachelor's degree in Computer Science, MBA or any medical background/related field, or equivalent experience + Knowledge and experience working with Microsoft Office tools + Ability to follow engagement specific project delivery processes + Experience working on agile development teams (ideally leveraging Scrum or Kanban) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,200 to $129,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $118.2k-129.4k yearly 51d ago
  • Epic Radiant and Cupid Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Ent Imaging & Radiant/Cupid Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Recruiting for this role ends on - 2/28/2026 Work you'll do/Responsibilities In depth knowledge of radiology and cardiology workflows, imaging management, and the use of Epic's EHR to support diagnostic and treatment processes. Lead a team to manage application enhancements, break-fixes, standard applications changes and maintenance activities. Establish guidelines for complex to critical issue handling, templates for optimization requests and ensure that the team follows them. Responsible for work assignment & prioritization across shores and perform estimations. Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture. Develop solutions following established technical design, help shape requirements; and resolve ambiguities. Run the daily calls/scrum meetings with respect to deliverables and build the weekly status reports in the areas of project delivery to be reviewed with managers and leadership. Owns and drives governance on processes and compliance. Anticipates, prepares, and escalates upcoming issues/risks. Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members. Design templates or scripts to automate everyday developer or operations functions. Lead problem management to reduce recurring incidents and identify improvement opportunities. Interact with onsite client stakeholders, team members and offshore development, support team and other cross-functional teams. Responsible within all phases of the application support & maintenance including design, build, test, implementation, and maintenance of the application. On an as-needed basis, provide on-site support within the organization. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management. Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes. The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required * 6+ years of recent experience on Epic Radiant Support & Maintenance * Must have a current Epic Radiant Certification * Deep understanding of application support and enhancement lifecycle, managing service levels, metrics and status reporting * Develops solutions for client problems through application of personal experience and standard methods and tools; validates solutions with subject matter experts * Ability to identify team members and quickly ramping up teams for small to medium sized projects * Ability to develop and maintain documentation of business processes /system enhancements. * Excellent communication (written/verbal), problem solving, analytical including effective interpersonal skills * Proactive drive on improvement and innovation ideas * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred * Bachelor's degree in Computer Science, MBA or any medical background/related field, or equivalent experience * Knowledge and experience working with Microsoft Office tools * Ability to follow engagement specific project delivery processes * Experience working on agile development teams (ideally leveraging Scrum or Kanban) The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,200 to $129,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 318357 Job ID 318357
    $118.2k-129.4k yearly 53d ago
  • Epic Beaker Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Beaker Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities + Provide steady state Epic support for a client on the East Coast working Eastern Time zone hours. + Provide support for incident resolution + Provide support for service requests + Provide support for enhancement build upgrade build and support The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required + 4+ years of Epic Steady State Support + Must have an active Epic Beaker Certification + Have excellent documentation and verbal skills + Willingness to work on an on-call schedule for evenings and weekends, should the need arise + Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience + Limited immigration sponsorship may be available + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred + Analytical/ Decision Making Responsibilities + Analytical ability to manage multiple projects and prioritize tasks into manageable work products + Can operate independently or with minimum supervision + Excellent Written and Communication Skills + Ability to deliver technical demonstrations Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $68k-88k yearly est. 51d ago
  • Epic Beaker Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Beaker Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities + Provide steady state Epic support for a client on the East Coast working Eastern Time zone hours. + Provide support for incident resolution + Provide support for service requests + Provide support for enhancement build upgrade build and support The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required + 4+ years of Epic Steady State Support + Must have an active Epic Beaker Certification + Have excellent documentation and verbal skills + Willingness to work on an on-call schedule for evenings and weekends, should the need arise + Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience + Limited immigration sponsorship may be available + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred + Analytical/ Decision Making Responsibilities + Analytical ability to manage multiple projects and prioritize tasks into manageable work products + Can operate independently or with minimum supervision + Excellent Written and Communication Skills + Ability to deliver technical demonstrations Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $67k-87k yearly est. 51d ago
  • Epic Beaker Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Beaker Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities * Provide steady state Epic support for a client on the East Coast working Eastern Time zone hours. * Provide support for incident resolution * Provide support for service requests * Provide support for enhancement build upgrade build and support The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required * 4+ years of Epic Steady State Support * Must have an active Epic Beaker Certification * Have excellent documentation and verbal skills * Willingness to work on an on-call schedule for evenings and weekends, should the need arise * Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently or with minimum supervision * Excellent Written and Communication Skills * Ability to deliver technical demonstrations Information for applicants with a need for accommodation: ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 318412 Job ID 318412
    $67k-87k yearly est. 37d ago
  • Epic Beaker Specialist

    Deloitte 4.7company rating

    Support specialist job at Deloitte

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Beaker Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities + Provide steady state Epic support for a client on the East Coast working Eastern Time zone hours. + Provide support for incident resolution + Provide support for service requests + Provide support for enhancement build upgrade build and support The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required + 4+ years of Epic Steady State Support + Must have an active Epic Beaker Certification + Have excellent documentation and verbal skills + Willingness to work on an on-call schedule for evenings and weekends, should the need arise + Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience + Limited immigration sponsorship may be available + Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred + Analytical/ Decision Making Responsibilities + Analytical ability to manage multiple projects and prioritize tasks into manageable work products + Can operate independently or with minimum supervision + Excellent Written and Communication Skills + Ability to deliver technical demonstrations Information for applicants with a need for accommodation: ************************************************************************************************************ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
    $67k-87k yearly est. 51d ago
  • Leave of Absence Oracle HCM (HRIS) Specialist (Associate)

    Grant Thornton 4.6company rating

    Cleveland, OH jobs

    Grant Thornton is seeking an Associate - Leave of Absence Oracle HCM (HRIS) Specialist to join the team. Approved office locations can be found below. We are seeking a detail-oriented and globally experienced Associate Leave of Absence Oracle HCM Specialist to join our internal People & Culture/HRIS Technology team. This in-house role will focus on supporting and optimizing leave management processes across multiple jurisdictions using Oracle HCM. As a member of our People & Culture function, you will work closely with the People Operations/Leaves Team, Payroll, Benefits, and regional HR teams to ensure our absence configurations are accurate, compliant, and aligned with firmwide policies. This is not a consulting role-your contributions will directly impact the employee experience and operational efficiency across the organization. Without this specialized role, the organization risks delays, compliance issues, and inefficiencies that could impact employee experience and operational continuity. Key Responsibilities + Configure and maintain Oracle HCM Absence Management module for global leave types (e.g., FTO, Sick, Bereavement, Jury Duty, Parental Leave) plans tailored to each jurisdiction. + Ensuring legal compliance by aligning Oracle configurations with country-specific absence rules, eligibility criteria, and approval workflows. + Support global absence data integrations with downstream systems such as Dayshape, Snowflake, and reporting platforms. + Monitor and troubleshoot absence transactions, ensuring timely resolution of errors and data mismatches. + Collaborate with IT and Enterprise Architecture teams to support system upgrades, quarterly releases, and new feature enablement. + Assist in testing and validation of absence configurations during UAT, SIT, and production deployments. + Maintain documentation of configuration decisions, process flows, and system dependencies. + Provide Tier 2 support for absence-related inquiries and escalate complex issues as needed. + Participate in global HRIS projects including M&A onboarding, system harmonization, and policy alignment. + Ensure compliance with data privacy, audit, and governance standards across all jurisdictions. + Other duties as assigned. Qualifications + 2+ years of experience in Oracle HCM Absence Management module. + Experience supporting leave of absence processes across multiple countries or regions. + Familiarity with global HR policies, compliance requirements, and localization practices. + Strong understanding of Oracle HCM data structures, workflows, and integrations. + Experience with Snowflake, Dayshape, or other workforce planning tools is a plus. + Excellent problem-solving and communication skills. + Ability to work independently and collaboratively in a fast-paced environment. + Highly developed skills with the Microsoft Office suite of products and aptitude for learning new technologies. + A go-getter attitude with ability to balance multiple priorities through strong project management. + Creativity and strong critical thinking skills including using analytics to identify problems and propose solutions + Bachelor's degree in Human Resources, Information Systems, or related field preferred. Preferred Skills + Experience with Oracle Dynamic Skills, OTBI reporting, or PowerPlatform integrations. + Knowledge of HR Helpdesk systems and ticketing workflows. + Exposure to M&A integration projects and global HRIS transformation initiatives. The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO, Reno, NV, Cleveland, OH and Baltimore, MD offices only is between $68,000 and $102,000 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.
    $68k-102k yearly 60d+ ago
  • Leave of Absence Oracle HCM (HRIS) Specialist (Associate)

    Grant Thornton 4.6company rating

    Cincinnati, OH jobs

    Grant Thornton is seeking an Associate - Leave of Absence Oracle HCM (HRIS) Specialist to join the team. Approved office locations can be found below. We are seeking a detail-oriented and globally experienced Associate Leave of Absence Oracle HCM Specialist to join our internal People & Culture/HRIS Technology team. This in-house role will focus on supporting and optimizing leave management processes across multiple jurisdictions using Oracle HCM. As a member of our People & Culture function, you will work closely with the People Operations/Leaves Team, Payroll, Benefits, and regional HR teams to ensure our absence configurations are accurate, compliant, and aligned with firmwide policies. This is not a consulting role-your contributions will directly impact the employee experience and operational efficiency across the organization. Without this specialized role, the organization risks delays, compliance issues, and inefficiencies that could impact employee experience and operational continuity. Key Responsibilities + Configure and maintain Oracle HCM Absence Management module for global leave types (e.g., FTO, Sick, Bereavement, Jury Duty, Parental Leave) plans tailored to each jurisdiction. + Ensuring legal compliance by aligning Oracle configurations with country-specific absence rules, eligibility criteria, and approval workflows. + Support global absence data integrations with downstream systems such as Dayshape, Snowflake, and reporting platforms. + Monitor and troubleshoot absence transactions, ensuring timely resolution of errors and data mismatches. + Collaborate with IT and Enterprise Architecture teams to support system upgrades, quarterly releases, and new feature enablement. + Assist in testing and validation of absence configurations during UAT, SIT, and production deployments. + Maintain documentation of configuration decisions, process flows, and system dependencies. + Provide Tier 2 support for absence-related inquiries and escalate complex issues as needed. + Participate in global HRIS projects including M&A onboarding, system harmonization, and policy alignment. + Ensure compliance with data privacy, audit, and governance standards across all jurisdictions. + Other duties as assigned. Qualifications + 2+ years of experience in Oracle HCM Absence Management module. + Experience supporting leave of absence processes across multiple countries or regions. + Familiarity with global HR policies, compliance requirements, and localization practices. + Strong understanding of Oracle HCM data structures, workflows, and integrations. + Experience with Snowflake, Dayshape, or other workforce planning tools is a plus. + Excellent problem-solving and communication skills. + Ability to work independently and collaboratively in a fast-paced environment. + Highly developed skills with the Microsoft Office suite of products and aptitude for learning new technologies. + A go-getter attitude with ability to balance multiple priorities through strong project management. + Creativity and strong critical thinking skills including using analytics to identify problems and propose solutions + Bachelor's degree in Human Resources, Information Systems, or related field preferred. Preferred Skills + Experience with Oracle Dynamic Skills, OTBI reporting, or PowerPlatform integrations. + Knowledge of HR Helpdesk systems and ticketing workflows. + Exposure to M&A integration projects and global HRIS transformation initiatives. The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO, Reno, NV, Cleveland, OH and Baltimore, MD offices only is between $68,000 and $102,000 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.
    $68k-102k yearly 60d+ ago

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