Information Specialist jobs at Department of Housing and Public Works - 85 jobs

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. *************************************************** Do you have Linux administration skills or are you interested in honing or acquiring them? We're looking for someone who has experience in Linux administration and is interested in learning and growing in a positive and supportive work environment. Working with your new team, you'll have the opportunity to engage in a wide variety of innovative problem-solving activities to provide server deployments and engineering support to the organization. Your work directly impacts the success of the Franchise Tax Board's (FTB) mission and helps Californians meet their tax obligations, which in turn funds the majority of programs that support all Californians. In your role: * Install and maintain the Linux Servers, OS Administrations and Operational Support * Provide Linux server/container maintenance for upgrades, customer enhancements, law changes, and patches * Provide support for network systems and server hardware and software support activities, including server configurations, installations, maintenance, and troubleshooting, assigning workload with the team, as well as being a resource for technology projects * Tune for performance and troubleshoot Linux systems * Provide support for the planning, acquisition, and research and evaluation of new technologies for use within the current and/or future operational program * Provide services which encompass the IT domain of System Engineering * Collaborate with staff of all levels and technical abilities from within the FTB's technology organization, along with business customers to provide technical support and project support with a focus on excellent customer service Additional positions may become available (eRPA 2526-00657) Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement. Working Conditions * This position is eligible for remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. * This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB.Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * INFORMATION TECHNOLOGY SPECIALIST I * INFORMATION TECHNOLOGY ASSOCIATE Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-503620 Position #(s): ************-XXX Working Title: UNIX/LINUX/OCP Server Administrator Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Shall Consider: INFORMATION TECHNOLOGY ASSOCIATE $4,935.00 - $6,614.00 A $5,424.00 - $7,270.00 B $5,930.00 - $7,947.00 C $6,521.00 - $8,740.00 D # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce. Department Website: ********************* Special Requirements * The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to ********************* CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/20/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Franchise Tax Board Classification and Hiring Unit Attn: Brahmjot Hanjra / IT Workforce P.O. Box 550 Sacramento, CA 95812-0550 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Franchise Tax Board Classification and Hiring Unit Attn: Brahmjot Hanjra / IT Workforce 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is required and must be included. * Other - A cover letter is required and must be included. * Other - If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent (evaluations must be completed by an agency approved by the California Commission on Teachers Credentialing). Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File). Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package. * Knowledge and experience to AIX Unix Administration * Knowledge and experience in OCP Administration * Knowledge and experience to support DB2 Databases * Knowledge and experience to support and configure F5 LB appliances * Knowledge and experience in middle-ware administration * Team oriented problem solver who enjoys playing a key role in the success of the team, in meeting project goals, and ensuring 24 x 7 uptime * Ability to be flexible and able to adapt to changing priorities * Willingness to adjust work schedule to meet operational needs, which occasionally includes off-hours and on call support Benefits Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following: * Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************* Human Resources Contact: Classification and Hiring Unit ************** Hiring Unit Contact: Brahmjot Hanjra / IT Workforce ************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office ************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. ADDITIONAL APPLICATION INSTRUCTIONS A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include: * Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678) * All of the required documents listed in the "Required Application Package Documents" section * The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account) * A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package. EXAMINATION INFORMATION To apply for the Information Technology Specialist I position(s) as a list candidate, you must first take the online Information Technology Specialist I exam. To apply for the Information Technology Associate position(s) as a list candidate, you must first take the online Information Technology Associate exam. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

The Department of Management (DOM), Division of Information Technology is seeking an IT Product Owner to join our team! In this role, you will lead the delivery and support of core enterprise IT services, including the statewide digital experience/public website platform. As the primary point of accountability, you will manage the full product lifecycle-partnering with stakeholders, vendors, and technical teams to ensure solutions meet business needs, align with long-term IT goals, and drive continuous improvement. This is an exciting opportunity to make a meaningful impact on digital transformation across the enterprise! What You Will Do * Oversee the Digital Experience website program, collaborating with the DX Steering Committee to prioritize and manage vendor delivery of enhancements and support. * Serve as the primary point of accountability for assigned IT products and enterprise digital services initiatives, ensuring successful delivery and alignment with business goals. * Manage the full product lifecycle from planning to deployment and continuous improvement. * Lead major enterprise-wide initiatives, guiding agency stakeholders through all phases of assigned activities. * Develop and execute communication plans to keep stakeholders informed on progress, risks, and milestones. * Coordinate and facilitate stakeholder training, including on-demand resources and live training sessions. * Create and maintain product roadmaps and backlogs, prioritizing features based on business needs and user feedback. * Manage product release planning, ensuring technical and business readiness for deployment. * Participate in Agile ceremonies, including sprint planning, backlog refinement, and sprint reviews, to ensure clarity of priorities and deliverables. * Gather and analyze constituent feedback to simplify systems and processes, ensuring ease of use and understanding. * Monitor and report product performance metrics, ensuring compliance with state and federal regulations and IT governance frameworks. * Manage vendor relationships, including performance monitoring, issue resolution, and adherence to service level agreements. * Oversee product financials, including budgeting, cost estimates, and regular reporting to leadership. * Lead cross-functional Fusion Teams, collaborating with IT leadership to allocate resources and ensure alignment across business and technical teams. What We Are Seeking * A strong understanding of innovative website management and digital experience solutions. * Experience in IT product management and full product lifecycle oversight. * Ability to lead cross-functional teams and collaborate with diverse stakeholders. * Strong communication skills for stakeholder engagement and training. * Expertise in budgeting, vendor management, and compliance with governance standards. * Strategic mindset focused on continuous improvement and risk management. What We Offer * Flexible work environment * Iowa Public Employees' Retirement System (IPERS) * Health, dental, and vision insurance * Generous vacation, sick leave, and paid holidays * Life and disability insurance * Retirement savings options (RIC) * Flexible Spending Accounts Why Work with Us? At the Iowa Department of Management (DOM), we help government agencies across the state perform at their best by managing financial resources, technology, and information. Our mission is rooted in service-we provide efficient, innovative, and strategic solutions that empower agencies to fulfill their goals. We're guided by four core values: * Integrity - We act with honesty and accountability. * Teamwork - We collaborate to achieve shared success. * Service - We are committed to excellence in public service. * Partnership - We build strong relationships to drive results. Working Arrangement This position requires onsite work in Des Moines, IA each week. Employees meeting all expectations of their work responsibilities may request remote work and develop a hybrid/remote schedule collaboratively with their manager. Please note, candidates for this position must reside in the state of Iowa at the time of starting the role. Background Check Requirements * After a conditional offer of employment has been made, and as the final step in the hiring process, candidates for this position will be subject to a background investigation, which may include but may not be limited to a verification of a candidate's education, previous employment/work history, contact of personal references, motor vehicle records, and a criminal history check (including through Federal, State, or Local criminal justice agencies). * Information gathered as part of such background investigation will be treated as confidential to the extent permitted by Iowa Code section 22.7, 8B.4A, and other applicable laws, rules, and regulations; provided that, to the extent permitted by applicable law, such information shall be available to candidates upon request. E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit **************** Note: To pass the initial screening, applicants must demonstrate the technical skills listed below: Graduation from an accredited four-year college or university and experience equal to two years of full-time work: operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/ delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites; OR an equivalent combination of education and experience substituting the completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government; or eighteen semester hours of accredited post high school course work in one of the specialty areas listed above; or certification by an authorized educational institution/major computer or software producer in an area directly related to one of the specialty areas listed above, for the required education; OR an equivalent combination of education and experience substituting one year of the required experience for thirty semester hours of the required education; OR employees with current continuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 3. For additional information, please click on this link to view the job description.

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Program Technical Specialist, Driver Safety to join us in our mission to save lives and prevent injuries. Position Highlights: The Program Technical Specialist, Driver Safety, supports the creation, delivery, and maintenance of National Safety Council (NSC) driver safety courses and instructor development programs. As a driver safety Subject Matter Expert (SME), works closely with NSC Product Development, external curriculum designers, mobility safety impact team, research and advocacy, as well as other NSC SMEs to ensure our driver safety programs are as effective as possible. Leveraging their expertise in driver, vehicle, and transportation safety, this position fosters cross-functional collaboration across NSC departments to support fact-finding and curriculum design. Responsibilities also include cultivating relationships and gathering input from governmental agencies (e.g., US DOT, NHTSA), NSC Chapters and Training Centers, industry experts, and other key stakeholders. The role has direct influence over the accuracy, relevance, and compliance of course content. Overall, this individual partners with the Program Technical Consultant, Driver Safety, to ensure alignment with industry standards and regulatory requirements while driving innovation and impact in NSC driver safety education. . What You'll Do: Works closely with and provides Subject Matter Expertise to NSC Product Development and external curriculum designers, graphic designers, and multimedia designers to assist in updating and maintaining: Classroom & Online Driver Safety Courses Customized Driver Safety State & Traffic Court Programs Instructor Development & Continuing Education Courses Primary SME verifying the accuracy of driver safety materials and content used in NSC programs, internally and externally (e.g., photos, videos, articles). Collaborates closely with Sales and Marketing teams to address inquiries, secure SME approvals, and ensure alignment on content and messaging. Solely responsible for the administration of the Collision Preventability Review Program. Monitors transportation and driver safety topics or metrics, analyzes trends, and communicates actionable insights to internal teams to enhance compliance and operational safety. Writes clear, accurate technical or instructional content for the Driver Safety Instructor Information Highway and related portals, including instructor newsletters when needed. Supports the plans and execution of effectiveness studies that evaluate program impact, analyze outcomes, and provide data-driven recommendations for continuous improvement. Coordinates logistics for video productions, photo shoots or other product development processes involving motor vehicles and roadway usage to help ensure safety and quality. Primary administrative support to advisory committees and leads efforts to gather input for curriculum updates, including surveys. We're Looking for Someone with: Bachelor's degree or equivalent experience. 4 years of experience in program curriculum development or administrative support to product development, preferably in a safety or training environment. Must have a valid driver's license with a long history of a clean driving record. Proficient experience in program curriculum development and collaborating with product development, preferably in a safety or training environment. Substantial understanding of traffic safety principles. Working knowledge of driver licensing laws/rules of the road, safety standards, and principles of defensive driving. Experienced in delivering engaging presentations to large audiences and facilitating comprehensive training courses, ensuring clarity, interaction, and knowledge retention. Proven technical writing expertise. Strong organizational and communication skills. Ability to lead multiple projects simultaneously while assuring coordination and communication with various internal and external stakeholders. Preferred experience in driver training. Working knowledge of dealing with problems and solutions for those people who wish to operate a motor vehicle while impaired, distracted, or fatigued. Willingness to travel occasionally (up to 20%). This is a remote position Salary for this role is: $96,000 Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer.

Exeter is looking for qualified individuals to fill both Mid-level and Senior-level System Administrator positions responsible for overseeing Intelligence operations for all Wing and subordinate unit SCIFs on Nellis AFB, Las Vegas NV. Candidates will be responsible for all Unit-wide Command, Control, Communications, Computers, and Intelligence (C4I) and perform JWICS specific touch maintenance to install and maintain computers, servers, and all related software and hardware. Each candidate shall develop, integrate, and maintain hardware and software for existing, emerging, and conceptual DoD multi-discipline ISR, cyberspace, targeting, PED, and computing technologies into the AF ISR Enterprise. This shall include, but is not limited to, UNIX and Microsoft Windows system administration; secure voice, data, and FMV network technologies; web development; and multi-faceted hardware integration and sustainment inclusive of development, integration, diagnosis, and periodic repair on computer and communication network technologies. The contractors shall develop architectures and domain-specific integration frameworks for battlefield awareness, including the relationships between intelligence process, C2, and logistics; provide computer system administration and network management; and assign Information Assurance Officers (IAOs) responsible for the application of new and emerging information security concepts, principles, trends, technologies, and practices. Ensure security patching is completed and locally downloaded, and also push JAVA, NOTAMS, and TCNO patches the AF Enterprise is unable to perform remotely. Work directly with users at Nellis AFB and liaise daily with the ESD and ESC AF to help resolve user and network related issues as well as maintain the integrity of the network domain. Perform investigative administration operations in support of the Cyber Security Operations Center for malware, spyware, Trojans, or unauthorized software that gets detected on any device on the domain. Responsibilities include: Mid/Senior-level experience in a full range of IT security principles, including: a. Concepts, practices, products and services (including system software, database software and immediate access storage technology) b. Disseminating IT security tools and procedures c. IT security certification and accreditation requirements d. Be familiar with and use Active Directory tools to manage accounts e. Be familiar with imaging computers and upgrading operating systems f. Be familiar with using scanning tools to scan and subsequently patch devices g. Be familiar with trouble ticketing tools such as Remedy h. Be able to remotely log in to computers as needed for maintenance i. Be able to add and remove computers to domains j. Be able to assign and remove security controls to user accounts k. Be able to perform all Security Plus (Security+) type functions l. Be able to work independently and/or with a team m. Be familiar with and be able to modify file servers and shared permissions Required Qualifications: • Positions require a minimum of 3-10 years of experience and a Bachelor's or Master's degree from an accredited institution, depending on your skill level fit. Work experience substitution for a degree is acceptable. You will need to provide technical expertise and support for C4I programs, including installation, upgrade, and administration of hardware and software, plus be able to provide resolution of interoperability issues. • US Citizen with an Active DoD TS/SCI security clearance • DoD 8570.01-M, IAT Level II certified • Candidates must be local to the Las Vegas area or willing to move at their own expense; relocation is not available for this position. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

IT College Intern (PN 20036321) (250009A7) Organization: Developmental Disabilities - Central OfficeAgency Contact Name and Information: Caleb Skinner, *************************** Unposting Date: OngoingWork Location: James A Rhodes Office Tower 13 30 East Broad Street 13th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $20.00 for undergrad, $24.00 for graduate students Schedule: Part-time Work Hours: Variable Hours Between 8:00 AM -5:00 PMClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Computer Literacy, Clerical & Data Entry, Operational and Administrative Support, ResearchProfessional Skills: Critical Thinking, Organizing and Planning, Priority Setting, Verbal Communication, Written CommunicationPrimary Technology: Not Applicable Agency OverviewJoin Our Team!Accepting applications for a College Intern position!The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support:InclusionPartnership RespectThe Division of Information Technology Services (ITS) is responsible for the safe, efficient and responsible use of technology throughout the agency. ITS provides solutions that support DODD business. Job DescriptionJoin our Team!Accepting applications for College InternWhat will you do?Under general direction creates or updates training (e.g., User Guides, training objectives, Agendas) for Information Technology (IT) Training using Microsoft Office Products (e.g., Word, Excel, PowerPoint).Assists supervisor & Technology-Based Training Developers, or other IT Staff, with coordinating business review sessions, requirements gathering & business or process analysis.Analyze, design, develop or modify existing training material(s). Under direction of ITS leadership &/or other IT staff, use multiple tools & techniques including Photoshop, PowerPoint, & Word for various learning activities.Prepares documentation of computer & human resource factors for new learning, recommends appropriate hardware & software to higher level authorities.Develops system flowcharts & detailed program specifications, structures & procedures including system test procedures todetermine validity & reliability. Writes complete system documentation.The candidate may also work with the DODD IT staff to prepare documentation as needed; or assist in data review/data entry activities. Attends meetings & takes notes when manager is not available. Performs other duties as assigned within scope of internship.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsRequired Qualifications:Must be enrolled in an accredited college or university Preferred Qualifications:Pursuing a degree program: Information Technology Experienced in Microsoft Office (Word, Excel, Outlook & PowerPoint) Experience with collecting & analyzing data is a plus Supplemental InformationRate of pay is based upon student's academic status This position is year round (this position is NOT limited to a semester) No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

IT Intern (Enterprise Service Management) (250007CF) Organization: Administrative ServicesAgency Contact Name and Information: Mark Rider, Mark. Rider@DAS. ohio. gov Unposting Date: OngoingPrimary Location: United States of America-OHIO-Franklin County-Columbus Compensation: Depends on Academic LevelSchedule: Part-time Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Basic Documentation, Data Analytics, Operations, Organizational DevelopmentProfessional Skills: Conflict Management, Creativity, Interpreting Data, Continuous ImprovementPrimary Technology: Not Applicable Agency OverviewThe Department of Administrative Services Office of Information Technology (DAS/OIT) is seeking an IT Intern to support the Enterprise Service Management (ESM) team. This internship provides a unique opportunity for students or recent graduates to gain practical experience in enterprise IT operations while contributing to real projects that support state agencies. The intern will assist with activities related to ServiceNow administration, Change Management, Disaster Recovery planning, and Audit & Compliance tracking. This is a learning-focused role, designed to provide exposure to IT systems and processes while building professional and technical skills. Job DescriptionResponsibilitiesUnder supervision and guidance, the IT Intern will:Assist with ServiceNow tasks such as data entry, simple reporting, and updating documentation. Support the Change Management process by helping track and log change requests. Contribute to Disaster Recovery documentation and preparation activities. Help update audit and compliance checklists, logs, and supporting records. Participate in team meetings, record meeting notes, and follow up on assigned tasks. Shadow senior IT staff to learn about enterprise technology governance, operations, and risk management. Provide general support to ongoing IT initiatives as needed. Preferred Skills (not required): Exposure to IT service management tools (ServiceNow, ticketing systems). Coursework or experience in project management, cybersecurity, or data analysis. Ability to work independently with direction. Strong organizational skills and attention to detail. QualificationsMinimum QualificationsCurrently enrolled in (or recently completed) a college program in Information Technology, Business, or related field. Basic computer literacy, including familiarity with Microsoft Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Interest in IT systems, process documentation, or enterprise operations. Supplemental InformationApplying for position:When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. What You'll GainPractical, hands-on experience in enterprise IT operations. Exposure to large-scale IT systems (ServiceNow, Disaster Recovery, Change Management). Mentorship and professional development opportunities from experienced IT staff. Insight into state government IT operations and career pathways. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

What We Need: Ohio EPA Summer ITS Intern What We Need YOU To Do: The Ohio Environmental Protection Agency wants you to be our newest Information Technology Services intern at our Central Office in Franklin County. Essentials. Let's talk about 'em: As an Ohio EPA intern, you will participate in Ohio EPA's College Intern program by assisting with routine duties and project requests. GIS: * Use ArcGIS Pro and other GIS software to analyze geospatial data and fulfill mapping requests. * Assist with the creation, maintenance, and reporting of Ohio EPA's geospatial data. * Participate in the development of map-based apps, such as StoryMaps, dashboards, and Experience Builder applications. ITS Service Center: * Receive training in aspects of office and project coordination activities. * Receive orientation to all program areas, including: * Monitoring helpdesk email * Creating tickets * Dispatching technicians * Assisting customers with basic troubleshooting of computer problems * Follow up with customers and close tickets Quality Assurance: * Receive training in aspects of business logic for software projects * Receive training for automated software testing. * Perform manual and automated software testing. * Create bug tickets and follow up with customers using Jira software * Perform Regression tests * MUST BE CURRENTLY ENROLLED IN COLLEGE DEGREE PROGRAM DIRECTLY RELATED TO THE POSITION OR HAVE RECENTLY GRADUATED WITHIN THE QUARTER/SEMESTER IMMEDIATELY PRECEDING THE START DATE. * Major area of study: data analytics, statistical analysis, computer science, information systems, computer engineering, applied mathematics and statistics. * Knowledge of safety practices, public relations, Agency policies and procedures and permits as applicable.. * Skills in computers (word processing and database work). Job Skills: Software development/implementation, Information Technology, Interpreting Data, Customer Focus. Analyzation

Responsibilities Under supervision and guidance, the IT Intern will: Assist with ServiceNow tasks such as data entry, simple reporting, and updating documentation. Support the Change Management process by helping track and log change requests. Contribute to Disaster Recovery documentation and preparation activities. Help update audit and compliance checklists, logs, and supporting records. Participate in team meetings, record meeting notes, and follow up on assigned tasks. Shadow senior IT staff to learn about enterprise technology governance, operations, and risk management. Provide general support to ongoing IT initiatives as needed. Preferred Skills (not required)\: Exposure to IT service management tools (ServiceNow, ticketing systems). Coursework or experience in project management, cybersecurity, or data analysis. Ability to work independently with direction. Strong organizational skills and attention to detail. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. Applying for position: When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. What You'll Gain Practical, hands-on experience in enterprise IT operations. Exposure to large-scale IT systems (ServiceNow, Disaster Recovery, Change Management). Mentorship and professional development opportunities from experienced IT staff. Insight into state government IT operations and career pathways. The Department of Administrative Services Office of Information Technology (DAS/OIT) is seeking an IT Intern to support the Enterprise Service Management (ESM) team. This internship provides a unique opportunity for students or recent graduates to gain practical experience in enterprise IT operations while contributing to real projects that support state agencies. The intern will assist with activities related to ServiceNow administration, Change Management, Disaster Recovery planning, and Audit & Compliance tracking. This is a learning-focused role, designed to provide exposure to IT systems and processes while building professional and technical skills. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. Minimum Qualifications Currently enrolled in (or recently completed) a college program in Information Technology, Business, or related field. Basic computer literacy, including familiarity with Microsoft Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Interest in IT systems, process documentation, or enterprise operations.

What You'll Do: The IT Audit Intern position is a learning-focused opportunity designed to provide hands-on experience in operational and information technology audits, internal control assessments, and audit analytics within a statewide environment. Under close supervision, you will assist the Office of Internal Audit (OIA) teams with planning, fieldwork, documentation, and follow-up related to risks and controls across multiple agencies. Key responsibilities include: * Supporting IT audit planning and fieldwork (e.g., gathering artifacts, performing control walkthroughs, documenting test procedures and results) for engagements related to IT risks and controls such as identity/access management, configuration management, and system change control. * Preparing and updating audit workpapers and issue logs; contributing to remediation tracking and follow-up activities in OIA tools. * Assisting with control testing (e.g., user provisioning/deprovisioning samples, periodic access recertifications), including data collection and exception tracking. * Attending and preparing meeting notes and status summaries; participating in team meetings and stakeholder interviews; following up on assigned tasks. * Contributing to report drafting by synthesizing evidence, observations, and recommendations aligned to OIA methodology and standards. * Shadowing experienced auditors to learn about enterprise technology governance, operations, and risk management within the State of Ohio environment. This is a 6-month to 1-year internship opportunity, starting no earlier than June 2026. Interns may work up to 40 hours per week in our downtown Columbus office; we can work with your schedule. What We're Looking For: * Education: Currently enrolled (or recently completed) in an undergraduate program in Information Systems/Technology, Cybersecurity, Data Analytics, Accounting/Information Systems, or related field. * Relevant Coursework: Audit, IT security, cybersecurity, data analysis, or information risk management. Familiarity with security frameworks (e.g., NIST 800-53, CSF 2.0), identity and access concepts, or IT Service Management tools (e.g., ServiceNow) helpful but not required. * Strong written and verbal communication skills for success in a collaborative team environment. * Excellent organizational skills and attention to detail. * Ability to work independently with guidance. * Interest in audit, risk, and controls.

Rate of pay is based upon student's academic status is year round (this position is NOT limited to a semester) No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications. Join our Team! Accepting applications for College Intern What will you do? Under general direction creates or updates training (e.g., User Guides, training objectives, Agendas) for Information Technology (IT) Training using Microsoft Office Products (e.g., Word, Excel, PowerPoint). Assists supervisor & Technology-Based Training Developers, or other IT Staff, with coordinating business review sessions, requirements gathering & business or process analysis. Analyze, design, develop or modify existing training material(s). Under direction of ITS leadership &/or other IT staff, use multiple tools & techniques including Photoshop, PowerPoint, & Word for various learning activities. Prepares documentation of computer & human resource factors for new learning, recommends appropriate hardware & software to higher level authorities. Develops system flowcharts & detailed program specifications, structures & procedures including system test procedures to determine validity & reliability. Writes complete system documentation. The candidate may also work with the DODD IT staff to prepare documentation as needed; or assist in data review/data entry activities. Attends meetings & takes notes when manager is not available. Performs other duties as assigned within scope of internship. Required Qualifications: Must be enrolled in an accredited college or university Preferred Qualifications: Pursuing a degree program\: Information Technology Experienced in Microsoft Office (Word, Excel, Outlook & PowerPoint) Experience with collecting & analyzing data is a plus At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. Join Our Team! Accepting applications for a College Intern position! The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life. Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion Partnership Respect The Division of Information Technology Services (ITS) is responsible for the safe, efficient and responsible use of technology throughout the agency. ITS provides solutions that support DODD business. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. DIVISION: Information Technology Services (ITS) LOCATION: 50 W. Town Street, Suite 700, Columbus, Ohio 43215 EEO Statement: The Ohio Environmental Protections Agency is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, religion, gender/sex, gender identity or expression, national origin (ancestry), military status, disability, age (40 years of age or older), genetic information, sexual orientation, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, or status as a foster parent as those are defined in applicable Ohio law, federal law, and any Executive Order, in admission or access to the operation of its programs, services, activities or its own employment practices. Employment practices are any employment related decisions including, but not limited to hiring, layoff, transfer, termination, promotion, demotion, discipline, rate of compensation, eligibility for in-service training programs, or terms and conditions of employment. The Ohio Environmental Protection Agency is committed to providing access, equal employment opportunity and reasonable accommodation for individuals with disabilities. To request a reasonable accommodation, contact the Office of Human Resources at ************ prior to testing or interviewing. Follow us on LinkedIn: linkedin.com/company/ohio-epa What We Need: 2026 Summer Intern in our Office of Information Technology Services **This posting is for multiple positions. What We Do: At the Ohio Environmental Protection Agency, our primary goal is to protect the environment and public health. We do this by ensuring compliance withfederal and state environmental laws. What We Need: Ohio EPA Summer ITS Intern What We Need YOU To Do: The Ohio Environmental Protection Agency wants you to be our newest Information Technology Services intern at our Central Office in Franklin County. Essentials. Let's talk about 'em: As an Ohio EPA intern, you will participate in Ohio EPA's College Intern program by assisting with routine duties and project requests. GIS: Use ArcGIS Pro and other GIS software to analyze geospatial data and fulfill mapping requests. Assist with the creation, maintenance, and reporting of Ohio EPA's geospatial data. Participate in the development of map-based apps, such as StoryMaps, dashboards, and Experience Builder applications. ITS Service Center: Receive training in aspects of office and project coordination activities. Receive orientation to all program areas, including: - Monitoring helpdesk email - Creating tickets - Dispatching technicians - Assisting customers with basic troubleshooting of computer problems - Follow up with customers and close tickets Quality Assurance: Receive training in aspects of business logic for software projects Receive training for automated software testing. Perform manual and automated software testing. Create bug tickets and follow up with customers using Jira software Perform Regression tests MUST BE CURRENTLY ENROLLED IN COLLEGE DEGREE PROGRAM DIRECTLY RELATED TO THE POSITION OR HAVE RECENTLY GRADUATED WITHIN THE QUARTER/SEMESTER IMMEDIATELY PRECEDING THE START DATE. Major area of study\: data analytics, statistical analysis, computer science, information systems, computer engineering, applied mathematics and statistics. Knowledge of safety practices, public relations, Agency policies and procedures and permits as applicable.. Skills in computers (word processing and database work). Job Skills: Software development/implementation, Information Technology, Interpreting Data, Customer Focus. Analyzation The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting. Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Join our Team! Accepting applications for College Intern What will you do? * Under general direction creates or updates training (e.g., User Guides, training objectives, Agendas) for Information Technology (IT) Training using Microsoft Office Products (e.g., Word, Excel, PowerPoint). * Assists supervisor & Technology-Based Training Developers, or other IT Staff, with coordinating business review sessions, requirements gathering & business or process analysis. * Analyze, design, develop or modify existing training material(s). * Under direction of ITS leadership &/or other IT staff, use multiple tools & techniques including Photoshop, PowerPoint, & Word for various learning activities. * Prepares documentation of computer & human resource factors for new learning, recommends appropriate hardware & software to higher level authorities. * Develops system flowcharts & detailed program specifications, structures & procedures including system test procedures to determine validity & reliability. Writes complete system documentation. * The candidate may also work with the DODD IT staff to prepare documentation as needed; or assist in data review/data entry activities. * Attends meetings & takes notes when manager is not available. * Performs other duties as assigned within scope of internship. Required Qualifications: * Must be enrolled in an accredited college or university Preferred Qualifications: * Pursuing a degree program: Information Technology * Experienced in Microsoft Office (Word, Excel, Outlook & PowerPoint) * Experience with collecting & analyzing data is a plus

Responsibilities Under supervision and guidance, the IT Intern will: * Assist with ServiceNow tasks such as data entry, simple reporting, and updating documentation. * Support the Change Management process by helping track and log change requests. * Contribute to Disaster Recovery documentation and preparation activities. * Help update audit and compliance checklists, logs, and supporting records. * Participate in team meetings, record meeting notes, and follow up on assigned tasks. * Shadow senior IT staff to learn about enterprise technology governance, operations, and risk management. * Provide general support to ongoing IT initiatives as needed. Preferred Skills (not required): * Exposure to IT service management tools (ServiceNow, ticketing systems). * Coursework or experience in project management, cybersecurity, or data analysis. * Ability to work independently with direction. * Strong organizational skills and attention to detail. Minimum Qualifications * Currently enrolled in (or recently completed) a college program in Information Technology, Business, or related field. * Basic computer literacy, including familiarity with Microsoft Word, Excel, PowerPoint, and Outlook. * Strong written and verbal communication skills. * Interest in IT systems, process documentation, or enterprise operations.

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. The City of Sacramento is seeking a Geographic Information Systems Specialist III to help design, support, and improve citywide mapping systems that enhance public services, operational efficiency, and data-driven decision-making. This role offers the opportunity to work on high-impact projects that directly support the City's mission and benefit the community. IDEAL CANDIDATE STATEMENT The ideal candidate will have the following: * Experience designing, implementing, and maintaining enterprise GIS systems, including building and supporting web maps, applications, and spatial services. * Experience with Python, Structured Query Language (SQL), Feature Manipulation Engine (FME), and automation tools to streamline workflows. * Knowledge of integrating multiple data sources and systems, as well as designing or maintaining large spatial databases and advanced data models. * Ability to troubleshoot issues across servers, databases, applications, and data pipelines, with an understanding of system security best practices. * Ability to independently lead complex, multi-department GIS projects, propose system improvements and new technologies, and mentor or guide team members on technical tasks. * Manages priorities effectively, meets deadlines, and communicates clearly with both technical and non-technical audiences. * Writes clear documentation, explains technical concepts simply, and provides excellent service across departments. * Collaborates well in a team environment, works independently, pays attention to details, and produces high-quality, reliable work. To perform a variety of professional analytical work in the analysis, design, implementation, and maintenance of an automated geographical information system. DISTINGUISHING CHARACTERISTICS Geographic Information Systems Specialist I is the first working-level class in the series. Incumbents in this class perform difficult professional analytical work related to an automated geographical information system. Assignments are generally limited in scope and within the design and procedural framework established by higher-level employees. However, as experience is acquired, the employee is expected to perform with increasing independence. Geographic Information Systems Specialist II is the journey-level class in the series. Work in this class is distinguished from Geographic Information Systems Specialist I by the greater complexity of assignments received and the greater independence with which the incumbent is expected to operate. Positions are flexibly staffed and are normally filled by advancement from Geographic Information Systems Specialist I. When filled from the outside, significant prior automated geographical information system experience is required. Geographic Information Systems Specialist III is the advanced journey-level class in the series. Work in this class is distinguished from Geographic Information Systems Specialist II by serving as a principal City-wide specialist responsible for analyzing, designing, and implementing the automated geographic information system. Positions in this class are responsible for the most complex and varied research projects, and independently design, test, deploy, and integrate complex disparate spatial databases and computer applications for City program operation and policy analysis. Positions are flexibly staffed and are normally filled by advancement from Geographic Information Systems Specialist II. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a higher-level position. Responsibilities may include direct and indirect supervision of lower-level positions.Depending upon assignment, duties may include, but are not limited to, the following: * Develop geographic information systems layers/data elements consistent with the existing standards * Coordinate the maintenance and scheduling of the geographical information system base map in conjunction with all other land based systems and/or files in the City * Evaluate and recommend acquisition of computer hardware and software necessary to implement the geographical information system * Plan and coordinate the administration and maintenance scheduling of all layers defined in the geographical information system in conjunction with all other land based systems and/or files in the City * Perform digitizing and drafting as required * Train users in the use of GIS and related software, workstations, printers and plotters, digitizing tablets and tables, and GIS networking systems * Develop and document GIS procedures * Develop prototype GIS products and cartographic quality maps * Supervise, train, and evaluate subordinates * Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification Knowledge of: * Principles of geography and cartography. * Principles, procedures, techniques, nomenclature, and operation of GIS workstations. * Techniques of digitizing, drafting, and automated mapping. * Principles and characteristics of automated geographic information systems. * Techniques of GIS database design and advanced programming languages. * City operations and functions. * GIS technology implementations in a variety of settings. * Techniques and practices of project management. * Multiple computer operating systems. * Principles of supervision and training. Ability to: * Perform technical research in geographic information systems. * Produce maps which satisfy departmental user requirements. * Operate GIS workstations, related peripherals, and communications networks. * Perform digitizing and drafting using GIS software and digitizing equipment. * Develop and maintain user documentation. * Troubleshoot and perform routine maintenance on GIS workstations, related peripherals, and communications networks. * Communicate clearly and concisely, orally and in writing. * Analyze geographic information system users' needs and requirements; identify goals, objectives, and problems; examine alternatives and develop conclusions and recommendations. * Design, implement, and maintain appropriate controls and procedures for all geographical information systems processes and interfaces to all other City land- based systems. * Construct queries and macros using GIS databases and software. * Adopt and apply appropriate and practical research methods and principles to GIS system implementations. * Create production computer applications for City-wide and departmental functions. * Adapt and perform spatial analysis techniques and methods to complex problems involving mapped information. * Develop scope of work for GIS consultants and manage the consultant services procurement process. * Develop innovative solutions using GIS technology for complex business problems of City departments. * Integrate complex databases and computer applications in different hardware and/or operating system environments. * Establish and maintain effective working relationships with departmental staff, other City departments, and vendors. * Lift and move computer hardware weighing up to 50 pounds. Lifting restrictions may be accommodated on a case-by-case basis. EDUCATION AND EXPERIENCE Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Education: A Bachelor's Degree from an accredited college or university with major course work in Geographical Information Systems, Geography, Information Systems, Civil Engineering, or a closely related field. * AND- Experience Five years of experience in operating, maintaining, and implementing automated mapping and/or GIS systems -OR- Two years of experience comparable to a Geographic Information Systems Specialist II with the City of Sacramento. Substitution: An AA degree plus two years of additional experience can be substituted for the higher education requirement. COMPARABLE CLASSIFICATION SPECIFICATION To see the classification specification for the comparable classification of Geographic Information Systems Specialist II , please click here. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * If you're requesting Veteran's credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran's credit can be found in the Civil Service Board rules under rule 4.9C. * Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: * Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. * A resume will not substitute for the information required in the T&E questions. 3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate's eligibility expires one year from the date of notification of a passing score for the Geographic Information Systems Specialist III examination. 4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at **************. * Visit the City of Sacramento Human Resources Department website at *********************************************** * Send an email to *******************************; or * Call the Human Resources Department at **************

The Information Specialist provides clerical, administrative, informational, and operational support to the Outdoor Recreation department manager and staff. Assists with coordinating activities, schedules, appointments and meetings. Assists staff with administrative functions in the planning and implementation of programs and special events as needed. Organizes and proofs printed material prior to submission, including end of month reports, annual reports, and staff schedules. Provides information for program participants. Registers program participants (online, over the phone, or in person), answers calls/written inquiries, and provides information or directs requester to appropriate persons or agencies who can assist. Maintains waivers and program registrations. Handles revenue and purchases according to Park District policies and procedures, as associated with program registration and program operations: Makes deposits at the bank for program revenue as requested. Assists with preparing purchasing requisitions/tracking and Procard coding through Munis. Helps coordinate and prepare fixed asset inventory, inventories and makes purchases, and maintains records. Assists the manager and staff with budget analysis, budget tracking, and data entry. Compiles reports of monthly activities and attendance. Assists with promoting programming online, monitors social media promotions, and updates website information. Performs daily operational duties as needed/requested such as opening and closing building(s), records program attendance, inspects and performs light maintenance of building as needed/requested. Travels to various locations throughout the Park District to assist with special event registrations and programs.

Purpose Under general supervision of the IT Manager, the IT Intern provides assistance and troubleshooting for client problems with desktop hardware and peripherals, operating systems, LAN/WAN/VPN and telephone networks, etc. Supports network operating systems including basic trouble-shooting of network operating problems, configuration issues at workstations, and physical network. This includes a full range of technical support in areas of workstation hardware and software; workstation and peripheral equipment installation, maintenance and repair; network (voice and data) operations; and other computer-related issues. Contributes to technical support consistent with service level agreements and coordinates the resolution of complex problems with vendors, technical staff, and users. Example of Duties Prioritizes inbound support request tickets; responds to client questions and problems relating to computers, communications, and centralized applications; identifies problems; resolves issues for most common problems, escalating issues upward, if necessary. Maintains accurate documentation of status and problem resolution, applicable hardware and/or software adds, changes, moves or deletes; updates documentation on technical issues. Troubleshoot and resolves basic network issues such as login problems, password resets, and minimum requirements for functionality. Identifies and resolves basic network configuration issues at the workstations, user or network resource issues, etc. Installs, configures, and resolves basic hardware problems with standard computers, network and peripheral equipment. Creates basic application packages using vendor-supplied installation routines, scripts, and some customization of settings. Sets up user accounts, permissions, and passwords. Supports and administers Google Apps. Provides guidance to users on how to operate software and computer equipment, as well as provides training to users on established programs. Maintains current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems. Performs continuous updates of core technology infrastructure. Modifies and maintains system backup procedures. Supports and configures cloud services. Creates and maintains detailed technical documentation, change logs, and other material as needed. Contributes to setting and achieving park district and IT strategic goals and objectives. Performs special projects and related duties as required or assigned. Qualifications Education/Experience: Students currently enrolled in an information technology or computer science certification program, or related college or university program, or recent graduates within two quarters/semesters. Desired knowledge of CompTIA A +, CompTIA N+ and Windows 10 or 11 MCSA. Demonstrated knowledge in an Enterprise Windows/MAC environment, including LAN/WAN/VPN networks. Demonstrated experience with Google Apps, Microsoft Office, Active Directory, Chrome Browser, VMware, Chrome OS, IOS, Android, Linux, Windows Server, Windows 10, Windows 11 and MacOS. Demonstrated experience in modifying systems and performing routine system maintenance. Excellent skills in problem identification, problem resolution, detailed documentation, time management, interpersonal communications, and customer service. Team-Oriented: Works on a team. Outstanding customer service, communications and interpersonal skills. Attendance: Being present at work is an essential function of the position. Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Communication occurs daily. Mathematical Skills: Ability to calculate fractions, decimals and percentages; deal with non-verbal symbols in formulas, equations or graphs; proofread technical materials, recognize errors and make corrections. Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Licenses, Registrations: Possession of a valid Ohio driver license, and insurable by the Park District's insurance carrier. Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, use calculator, computer, file paperwork, etc. Ability to operate standard office equipment in the performance of essential functions. Ability to work at heights and in confined spaces while installing computer systems and cabling. Ability to take the necessary precautions to work safely with electrical and electronic components. Ability to move objects weighting above 15 lbs. with the help of equipment/devices, on an infrequent basis. Ability to lift up to 50 lbs. manually or up to 100 lbs. with mechanical assistance. Work Environment: While performing the regular duties of this job, the employee regularly works in an office environment. The employee is required to travel to parks throughout the District. Any Additional Information: Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials. Other Information The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein. In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Policies/Handbook, and other departmental specific directives and procedures. Work Hours: The typical work schedule is Monday - Friday from 8 am - 4:30 pm, however, the schedule may vary dependent upon the IT projects assigned and work hours may be adjusted to include evening, weekend, or holiday hours. Drug & Alcohol Free Workplace: Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment. Supervision Received: IT Manager; additional guidance is provided through personnel policies, system procedure manuals, and department work practices. Given: None FLSA Status Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Core Values Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off. Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols. Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner. Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals. Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges. Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed. Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors. Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet expectations. Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.

Your Benefits of Working for Hamilton County! * Starting Salary: $25.90 per hour * Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. * Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. * Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. * Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. * Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. * Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. * Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team * Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery * Maintains regular and reliable attendance while delivering timely and professional customer service. * Perform other related duties as assigned. Minimum Qualifications: * Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis * 6 months experience in project/program management * 3 courses in supervision (or 3 months experience) * Or equivalent Position Specific Qualifications: * Must be able to maintain a flexible schedule and willing to work overtime * Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. * Must be willing to support satellite locations * Required to carry a cell phone. Hazardous Working Conditions: * exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: * 2377 Civic Drive Cincinnati, Oh. 45231 * 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

Information Systems Support Specialist (4553-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the 911 Systems Technician at Hamilton County, you will support the daily operation and maintenance of Hamilton County's emergency communications technology, with primary responsibility for the Next Generation 911 (NG911) system. This role ensures system reliability through routine monitoring, troubleshooting, and documentation, and assists with installations, upgrades, and configuration tasks. Working under general supervision and in collaboration with public safety personnel, county IT teams, and external vendors, the technician contributes to the functionality and performance of NG911 and other related systems that support emergency response operations. Monitors and maintains daily operations of the NG911 system and other emergency communications platforms; performs system health checks and verifies functionality of critical applications; troubleshoots software, hardware, and network issues affecting emergency response systems; escalates unresolved or complex incidents to appropriate technical staff or county IT teams; documents incidents and resolutions to support system performance tracking and operational planning. Assists with the evaluation, procurement, and deployment of hardware, software, and network solutions to support 911 operations; collaborates with vendors to assess system requirements, hardware specifications, and software configurations; participates in testing, validation, and acceptance of new equipment and system enhancements; provides technical input to improve purchasing decisions and long-term system sustainability. Supports system implementation efforts, including installation, configuration, testing, and go-live activities for system upgrades, enhancements, and expansions; refines system settings to meet operational needs; troubleshoots and resolves technical issues during implementation phases; maintains detailed technical documentation on installation procedures, configurations, and performance metrics; assists in developing training materials for system users when needed. Collaborates with internal staff, public safety partners, county IT teams, and external agencies to support operational integration and technical alignment; participates in operational meetings, technical workgroups, and/or project planning discussions to share insights on system needs, troubleshooting approaches, and system optimization opportunities; provides input on technical impacts related to operational or policy changes. Ensures compliance with applicable local, state, and federal regulations governing emergency communications technology; maintains system security protocols, access controls, and operational safeguards; supports system audits, testing, and reporting requirements; identifies potential risks and vulnerabilities in systems and coordinates corrective actions with the Technical Services team Assists in maintaining system documentation, technical diagrams, user guides, and operational workflows; ensures accurate recordkeeping of system updates, configurations, license renewals, and maintenance activities; supports ongoing system performance monitoring, preventive maintenance schedules, and lifecycle planning activities to ensure uninterrupted 911 service delivery Maintains regular and reliable attendance while delivering timely and professional customer service. Perform other related duties as assigned. Minimum Qualifications: Completion of undergraduate core course work for degree in computer science/programming, systems design or system analysis 6 months experience in project/program management 3 courses in supervision (or 3 months experience) Or equivalent Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Until Filled Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

TITLE: Clerical Specialist 4 - Fiscal/Business Services DIVISION: Varies WORKING HOURS: 8:00 a.m. to 4:30 p.m. or 9:00 a.m. to 5:30 p.m. (depending on division needs) Monday-Friday JOB OBJECTIVES: Under the direct supervision of a supervisor, incumbent provides direct support to administrator, supervisors, and caseworkers to perform a variety of clerical tasks depending upon assigned division. ESSENTIAL JOB FUNCTIONS: • Electronically scan, categorize and enter relevant documents into the appropriate electronic Fiscal folder. • Perform a variety of clerical tasks depending upon assigned division - Includes but not limited to: scheduling meetings and sending out reminders to employees and clients, maintain appropriate agency forms, answer routine telephone inquiries from public, maintain filing system, prepare correspondence, assist in preparing supply order, sort and deploy supplies orders to supply contacts, fill out print shop request and enter into a tracking report, update and confirm annual agency inventory reports, routine data entry into computer systems, update agency training database as needed, prepare travel request PO and update tracking report, filing as needed. Maintain employee insurance spreadsheet. • Schedule needed maintenance and repairs on agency vehicles and notify drivers of pick-up or delivery dates and times. Complete monthly checks of supplies and odometer readings and enter on corresponding spreadsheets as required. Complete yearly E-check on agency vehicles. Complete Enterprise log and gas receipt spreadsheet. • Stock supplies and maintains agency copy paper storage areas for all JFS buildings. Obtain 3 quotes for needed supplies and notify purchase team of such. • Maintain inventory of cleaning/janitorial products and supplies • Support mail duties which include daily collection of mail and faxes in several areas, sorting mail for different divisions, update mail tracking report. • Transport and deliver general office supplies, mail and/or master case files to all JFS offices, when necessary. Distribute agency supplies to departments as needed. • Attend training sessions, workshops, meetings and seminars. • May assist in training new employees. • Operate a motor vehicle as needed to perform the essential functions. NON-ESSENTIAL JOB FUNCTIONS: • Perform other job related functions as needed. I. JOB REQUIREMENTS Systems: Ability to operate computers for data input and retrieval; proficiency in Microsoft Office, GroupWise and Internet Explorer; knowledge of CRIS-E, OIES, SACWIS, OWCMS, SETS, Maximus Ledger Suite, MUNIS, MITS, BUY-IN, E-GATEWAY, E-QUIL, CCIDS, Time Force, Agency's Digital Imaging system, EDOCS, and other systems as required by program area responsibility. Equipment: Incumbent operates equipment such as, but not limited to, the following: personal computer, printer, calculator, multi-functional copier, fax machine and shredder. Competencies: To perform the job successfully, an individual should demonstrate the following competencies in the position. • Adherence to Agency Policies - Adhere to the rules of the agency (i.e. takes breaks/lunches when scheduled, clock in/out appropriately, conform to dress code policy). • Attendance & Punctuality - Is consistently at work and on time; Arrive at meetings and appointments on time. • Attitude & Demeanor - Exhibit a positive and supportive attitude, open and receptive to constructive feedback and direction, exhibit patience and able to control and regulate emotions. • Communication Skills - Communicate clearly and informatively using multiple methods and forms of media. Present numerical data effectively. • Customer Service - Manage difficult or emotional customer situations. Respond promptly and effectively to customer needs. Solicit customer feedback to improve service. • Ethics - Treat people with respect. Keep commitments. Maintain confidentiality. Uphold organizational values. Work with integrity and maintain high standards of integrity. • Independent Decision Making - Make correct decisions and stand behind decisions. • Initiative - Volunteer readily. Undertake self-development activities. Seek increased responsibilities. Take independent actions and calculated risks. Look for and take advantage of opportunities. Ask for and offer help when needed. • Interpersonal Skills - Focus on solving conflict, not blaming. Listen to others without interrupting. Keep emotions under control and use reason when dealing with emotional topics. Remain open to others' ideas and try new things. • Professionalism - Approach others in a tactful manner. React well under pressure. Treat others with respect and consideration regardless of their status or position. Accept responsibility for own actions. Follow through on commitments; exercise common sense and good judgment about his/her appearance. • Teamwork - Balance team and individual responsibilities to help accomplish work goals. Exhibit objectivity and openness to others' views. Give and welcome feedback. Contribute to building a positive team spirit. Put success of team above own interests. Able to build morale and group commitments to goals and objectives. Support everyone's efforts to succeed. • Time Management - Demonstrate the ability to prioritize assignments & effectively schedule time. Complete assignments on time, generate work in an allotted time, and complete work in an accurate and thorough manner.