Case Manager jobs at Diocese of Allentown

Job DescriptionLocation: Scranton, PA 18504Date Posted: 11/30/2025Category: Case ManagementEducation: Bachelor's Degree Come create a colorful difference with Kaleidoscope Family Solutions (KFS) as a Case Manager! We are looking for a dynamic and driven individual to join our team as a Case Manager. Case Managers are responsible for supporting individuals with disabilities by providing clinical management and oversight of the professionals who work with them, as well as building relationships and overseeing the families and individuals on their caseload. This position will be home based, with a requirement to come to the Allentown, PA office for training and at least 1 to 2 times per month as needed. Applicants must reside in the Scranton/Wilkes-Barre or immediate surrounding area, to be considered. SUMMARY OF RESPONSIBILITIES * Conduct intakes: meet with families and/or individuals in an effort to explain the Organization's services. * Provide ongoing supervision and training to unlicensed direct care staff. * Assign appropriately skilled Direct Support Professionals (DSPs) to ensure services are being provided at the highest quality. * Attend quarterly, yearly, or as-needed meetings for all clients on caseload. * Review staff monthly and quarterly notes for completion, and update as necessary. * Create and maintain clinically appropriate goals. * Work with families and internal supportive teams to initiate, coordinate, and facilitate, smooth positive transitions when individuals enter the program. * Work in partnership with colleagues, families, and individuals to establish positive, trusting relationships, and consistent clear communication. * Utilize effective problem solving skills and act as a model/mentor for others in demonstrating professional ethics, standards, and practices. * Supervise unlicensed staff. REQUIRED EDUCATION AND EXPERIENCE * Minimum of a Bachelor's Degree in Psychology, Social Work, or a related field. * Minimum of 1-3 years' experience working in the field of human services conducting intakes, assessments, and in-home services. * Consistent access to a reliable vehicle. * Willingness and availability to travel or drive throughout the region as needed * Must be a self-motivated and independent worker who can manage a flexible schedule. ADVANTAGES * Benefits: medical, dental, 401K, and PTO. * Personal and professional fulfillment in an impactful role. SALARY Compensation is commensurate with experience. Kaleidoscope Family Solutions is an EEO Employer Title: Case ManagerClass: Case Management Type: PERMANENT ONLYRef. No.: 1301306-7BC: #INT601 Company: Kaleidoscope Family Solutions, Inc.Contract Contact: KFS CareersOffice Email: ************************************* Office Phone: ************Office Address: 950 E. Haverford Road, Suite 100B, Bryn Mawr, PA 19010 Each Kaleidoscope Family Solutions (KFS) office is separately incorporated. Applying on the KFS web portal is not a guarantee that career opportunities will be available or an offer will be provided. Use of the website is for information transfer and is not an application, offer or commitment. Neither party is under any obligation to proceed. Further steps are required to complete registering and application with the appropriate legal KFS entity before consideration can occur.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As a Case Manager, you will provide casework services to assist individuals and their families in achieving their optimum level of functioning. Case Managers exercise clinical/casework skills and considerable independent judgment, decision making, and creativity in facilitating the individual's/family's personal growth and enhancing the stability of their social network. The Case Manager reports directly to the Program Director. We have current opportunities available for Children's, Transitional Age, and Adult Blended Case Management. Schedule: Monday-Friday 8:30am - 5:00pm, plus on-call rotation. Wage Information: Starting wage: $19.50/hour Job Description: Interviews individual and individual representatives to gather pertinent demographic psychosocial information. Completes strength based assessments and need analysis with individual and family. Develops goal-oriented, time-limited, comprehensive service plans in cooperation with the individual and/or representatives. Coordinates needed services for individual, families and others who are significant to the service plan. Maintains accurate, complete individual records and produces clear, accurate reports. Participates in formal and informal training programs which provide basic knowledge relative to the company's purpose, services provided, individual population characteristics, and applicable laws, methods, procedures, rules, and regulations governing the operation of the company. Makes referrals to other public and private social services and community agencies and resources to meet individual and family needs, assists individual and their families in understanding and utilizing these resources. Maintains regular communication with families, schools, physicians and other service providers involved with the child and family. Travels to individual locations, other agencies, and community resources for the purpose of arranging and providing community and home-based service for children, adolescents, and families. Performs on call services. Provides coverage in emergency situations. Knowledge of or experience in the child welfare system. Ability to conduct individual and family interviews and to use them to identify individual and family issues and goals. Ability to make sound decisions and handle stressful situations. Qualifications: This position requires one of the following combinations of education and experience: A bachelor's degree from an accredited college or university with major coursework in sociology, social work, psychology, gerontology, anthropology, criminal justice, theology, nursing, political science, history, counseling, or education; OR Registered Nurse or High school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science and 2 years experience in public or private human services with 1 year in direct client contact or High school diploma or equivalency and 5 years of mental illness direct care experience in public or private human services with employment as an intensive case management staff person prior to April 1, 1989. Additional requirements include: A valid driver's license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments. Able to work flexible hours. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through my FlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

Job DescriptionLocation: Bryn Mawr, PA 19010Date Posted: 11/30/2025Category: Case ManagementEducation: Bachelor's Degree Come create a colorful difference with Kaleidoscope Family Solutions (KFS) as a Case Manager! Case Managers are responsible for supporting individuals with disabilities by providing clinical management and oversight of the professionals who work with them, as well as building a relationship and overseeing the families and individuals on their caseload. SUMMARY OF RESPONSIBILITIES * Conduct intakes: meet with families and/or individuals in an effort to explain the organization's services * Provide ongoing supervision and training to unlicensed direct care staff * Assign appropriately skilled Direct Support Professionals (DSPs) to ensure services are being provided at the highest quality. * Attend quarterly, yearly, or as-needed meetings for all clients on caseload. * Review staff monthly and quarterly notes for completion, and update as necessary. * Create and maintain clinically appropriate goals. * Work with families and internal supportive teams to initiate, coordinate, and facilitate, smooth positive transitions when individuals enter the program. * Work in partnership with colleagues, families, and individuals to establish positive, trusting relationships, and consistent clear communication. * Utilize effective problem solving skills and act as a model/mentor for others in demonstrating professional ethics, standards, and practices. * Supervise unlicensed staff. REQUIRED EDUCATION AND EXPERIENCE * Minimum of a Bachelor's Degree in Psychology, Social Work, or a related field * Minimum of 1-3 years experience working in the field of human services conducting intakes,assessments, and in-home services. * Consistent access to a reliable vehicle. * Willingness to travel or drive throughout the Philadelphia Metro area to visit, perform quality checks, and provide services as needed. * Must be a self-motivated and independent worker who can manage a flexible schedule. ADVANTAGES * Benefits: medical, dental, 401K, and PTO * Personal and professional fulfillment in an impactful role. SALARY Compensation is commensurate with experience. Kaleidoscope Family Solutions is an EEO Employer Title: Case Manager Class: Mental Health WorkerType: PERMANENT ONLYRef. No.: 1262593-31BC: #INT601 Company: Kaleidoscope Family Solutions, Inc.Contract Contact: KFS CareersOffice Email: ************************************* Office Phone: ************Office Address: 950 E. Haverford Road, Suite 100B, Bryn Mawr, PA 19010 Each Kaleidoscope Family Solutions (KFS) office is separately incorporated. Applying on the KFS web portal is not a guarantee that career opportunities will be available or an offer will be provided. Use of the website is for information transfer and is not an application, offer or commitment. Neither party is under any obligation to proceed. Further steps are required to complete registering and application with the appropriate legal KFS entity before consideration can occur.

We are seeking a Bilingual Medical Case Manager fluent in Spanish and English to join our community-based organization! Medical Case Managers are members of the interdisciplinary team within the Health Access Services department, serving patients at one or more of Philadelphia FIGHT's Community Health Center sites. This position provides both short- and long-term medical case management services to patients with chronic or complex health conditions, and/or socio-economic vulnerabilities (e.g., chronic conditions driven by social determinants of health, Hepatitis C, HIV, etc.). Responsibilities include coordinating access to public benefits, assisting with treatment adherence, coordinating transportation to/from medical appointments, providing therapeutic support, and other essential services. The position is essential in ensuring that services are aligned with Philadelphia FIGHT's mission to advance health equity and promote the well-being of the communities we serve. About the Role: Schedule: Full-time, Monday - Friday (9:00 - 5:00 PM). Location: Philadelphia FIGHT Community Health Centers 1233 Locust St, Phila, PA 19107 Compensation & Benefits: FSLA exempt with annual salary of $56,000-60,000 per year 3 weeks of PTO annually + 11 paid holidays 403(b) plan with company matching Medical, dental, vision, and life insurance FSA for medical, dependent care and transportation expenses Discounted education options with partnered institution Pierce College Requirements: Bachelor's degree required in a Social Services related field. 2+ years of related experience. Must possess basic computer skills to perform job duties including desktop computing, electronic medical records, e-mail, time sheet management, reporting, internet research, etc. using relevant software such as HRIS and Microsoft Word, Excel, etc. Discretion, initiative, and ability to maintain HIPAA compliance. Due to a high volume of Spanish speaking patients, bilingual candidates (Spanish/English) are strongly preferred. Knowledge of de-escalation methods or willingness to be trained in these methods. Must be able to exercise good judgment and identify when to escalate issues as appropriate. Ability to handle stressful situations while providing exceptional customer service. Must be able to demonstrate judgment, patience, integrity, organization, and prioritization in a multi-task environment. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices such as OSHA, HIPAA, HRSA, CLIA and funding body regulations. Strong skillsets in interpersonal relationships and teamwork, attention to detail, dependability, customer service, time management, autonomy and problem solving. Candidates must possess strong communication skills, the ability to multi-task and excellent attention to detail and follow-up skills. Ability to remain solution-focused and respectful in all interactions with staff, co- workers, vendors, and patients. Excellent problem-solving and conflict resolution skills. Ability to display a non-judgmental attitude. Responsibilities: Manages a caseload of clients living with chronic or complex health conditions and/or socio-economic vulnerabilities (e.g., chronic conditions driven by social determinants of health, Hepatitis C, HIV, etc.). Identifies and advocates for clients engaged in care within one or more of Philadelphia FIGHT's Community Health Centers sites related to shelter/housing, utility assistance, food assistance, clothing banks, medication assistance programs, substance use and/or behavioral services, etc. Assesses un- and under-insured clients' eligibility for Pennsylvania public benefits (e.g., Medicaid, MAWD, CHIP, SPBP, etc.). Maintain regular contact with clients, guided by program requirements, client needs, and care goals. Conduct biopsychosocial assessments and develop individualized, goal-oriented, and strengths-based service care plans at intake; reviews and updates quarterly in collaboration with the care team. Provides benefits assistance and enrollment for clients via COMPASS. Follows up on benefit applications and advocate on behalf of clients with the County Assistance Office. Provides trauma-informed therapeutic support, including crisis interventions in collaboration with behavioral health and medical providers. Maintains client files by accurately and timely documenting all client interactions medical records to the electronic medical record system, including benefit applications, appointment adherence, medical treatment plans, medication adherence, and any subsequent follow up. Identifies and advocates for population-specific support services for those who need gender-affirming care, immigrants, clients who are blind, deaf/hard of hearing, have cognitive abilities, etc. Supports clients at medical appointments or during home visits as needed to ensure continuity of care. Participates in on-call rotation during regular office hours. Serves as a mandated reporter for minor patients in cases where harm is perceived or evident. Supports department operations by providing cross-coverage for Health Access Services staff (e.g., Medical Case Managers, Benefits Access Navigators, Assistant Case Managers, receptionists, etc.). Abides by all compliance standards and operational activities, including but not limited to, completing training, attending all required staff meetings, supervision meetings, participating in events, etc. Assists with special projects, organizational events, staff coverage, etc., when needed. Other duties as assigned to fulfill FIGHT's mission. FIGHT is an EEO, Affirmative Action, LGBTQ, people living with HIV/AIDS, and protected veterans' institution. We are dedicated to recruiting, hiring, and retaining employees from many backgrounds. We recognize that an inclusive workforce with a variety of views, perspectives, and backgrounds is an integral part in our organizational success. We encourage and embrace a diverse workforce that provides us with unlimited ideas and innovative solutions.

Our vision is to leave EVERYONE we meet, BETTER OFF! We believe... We consider our employees to be our most valuable asset. People are to be treated with dignity and respect in every interaction. Diversity enhances our world. We must find a way to help others succeed, not fail. People who provide care sometimes need to be cared for. Learn more about our VALUES on our webpage at **************** Benefits at SAM, Inc. include Generous paid time off including paid holidays Employer matching 401k EMPLOYER PAID dental and vision Affordable healthcare Potential for QUARTERLY BONUSES Opportunities for professional development AND MORE! Join our Mental Health Team! The Mental Health Team's mission is to provide a recovery-oriented and trauma-informed approach to service provision. We utilize a strength-based approach to help individuals identify their self-directed goals while promoting hope and resiliency. We believe that individuals are more successful with services when they are actively engaged in the goal identification and development process. If you are passionate about your career, enjoy helping people, and want the opportunity to make a difference in the lives of individuals with mental health needs, apply now! Position Description Summary of Responsibilities: Under the general direction of the Blended Case Management Supervisor, this person plays a critical role in coordinating and advocating for the mental health needs of the individuals served. The mental health case manager provides excellent customer service is proficient in the use of a personal computer and is adept at handling multiple tasks at one time. The mental health case manager plays a pivotal role in promoting the holistic well-being of individuals struggling with mental health issues, aiming to enhance their quality of life and facilitate their journey towards recovery and self-sufficiency. Duties are conducted in accordance with all existing policies, procedures, and regulations and in accord with the Mission and Values of the Company. Essential Functions: Assessment & Evaluation. Conducting initial assessments to determine the needs of clients, including their mental health status, living situation, and any other support systems they may have in place. Treatment Planning. Coordinating with individuals served, their families, and other team members to develop comprehensive treatment plans tailored to the specific needs and goals of each individual. Referral Coordination. Connecting individuals with appropriate mental health services and resources, including therapists, psychiatrists, support groups, and community programs that can facilitate well-being. Monitoring & Support. Regularly monitoring goal progress and providing onboarding support, guidance, and encouragement to ensure that individuals are following through with their treatment plans and making necessary adjustments as needed. On call and weekend hours are required. Crisis Intervention. Responding promptly and effectively to any mental health crises that may arise, ensuring the safety and well-being of individuals served while implementing appropriate interventions and strategies to manage and de-escalate the situation. Advocacy. Serving as an advocate for individuals by ensuring their rights are upheld, their voices are heard, and they have access to the necessary resources and services to improve their overall quality of life. Documentation. Maintaining accurate and up-to-date records of individual progress, treatment plans, and any significant changes or developments, while also adhering to legal and ethical standards of confidentiality. Continuous Professional Development. Staying updated on the latest developments in the field of mental health, including new treatment modalities, interventions, and resources, through continuous education and training to ensure the delivery of high-quality and evidence-based care. Personal Characteristics: Independent, Tech-Savvy, Responsive, Ethical, Organized, Honest, Resourceful, Collaborative, Innovative, Kind, Team Builder, Active Listener, Life-Long Learner, Trustworthy, & Motivated Education and Experience: Bachelor's Degree in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or related field. Or, 12 credit hours in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or a related field AND 2 years experience. MH/DD experience preferred Employment Requirements: Automobile and Valid Insurance, Valid Pennsylvania Driver's License. Working Conditions: Prolonged periods working on a computer in an open office environment, comfortable communicating through virtual technology, ability to travel throughout the region, travel may be in adverse weather conditions, must be able to lift to 15 pounds. #ZR

Job DescriptionLocation: Indiana, PA 15705Date Posted: 11/30/2025Category: Case ManagementEducation: Bachelor's Degree Come create a colorful difference with Kaleidoscope Family Solutions (KFS) as a Case Manager! Case Managers are responsible for supporting individuals with disabilities by providing clinical management and oversight of the professionals who work with them, as well as building relationships and overseeing the families and individuals on their caseload. SUMMARY OF RESPONSIBILITIES * Manage a caseload and their assigned Direct Care staff. * Provide ongoing supervision and training to unlicensed direct care staff. * Assign appropriately skilled Direct Support Professionals (DSPs) to ensure services are being provided at the highest quality. * Attend quarterly, yearly, or as-needed meetings for all clients on caseload. * Review staff daily,monthly and quarterly notes for completion, and update as necessary. * Create and maintain clinically appropriate goals. * Work with families and internal supportive teams to initiate, coordinate, and facilitate, smooth positive transitions when individuals enter the program. * Work in partnership with colleagues, families, and individuals to establish positive, trusting relationships, and consistent clear communication. * Utilize effective problem solving skills and act as a model/mentor for others in demonstrating professional ethics, standards, and practices. REQUIRED EDUCATION AND EXPERIENCE OF CASE MANAGER * Each week you will be working in the field of human services conducting intakes, assessments, and quality check ins on in-home services. * Consistent access to a reliable vehicle. * Willingness to travel or drive throughout Indiana county * Must be a self-motivated and independent worker who can manage a flexible schedule and comfortable with working remotely, when not in the field. * In this position, you must exercise time management skills daily displaying the ability to manage several tasks and have flexibility with your schedule. *Must have a minimum of a Bachelor's Degree preferably in Social Work, Psychology, or a related field. ADVANTAGES * Benefits: medical, dental, 401K, and PTO. * Personal and professional fulfillment in an impactful role. SALARY Compensation is commensurate with experience. Kaleidoscope Family Solutions is an EEO Employer Title: Case Manager Class: Case ManagerType: PERMANENT ONLYRef. No.: 1223464-41BC: #INT601 Company: Kaleidoscope Family Solutions, Inc.Contract Contact: KFS CareersOffice Email: ************************************* Office Phone: ************Office Address: 950 E. Haverford Road, Suite 100B, Bryn Mawr, PA 19010 Each Kaleidoscope Family Solutions (KFS) office is separately incorporated. Applying on the KFS web portal is not a guarantee that career opportunities will be available or an offer will be provided. Use of the website is for information transfer and is not an application, offer or commitment. Neither party is under any obligation to proceed. Further steps are required to complete registering and application with the appropriate legal KFS entity before consideration can occur.

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a full-time Mental Health Case Manager to join our community-based behavioral health team in Carlisle, PA. Schedule: Monday-Friday, 8:30 am-4:30 pm Earn $19.03/hour or $21.03/hour with the selection of Enhanced Pay, plus mileage reimbursement Position Details The Mental Health Case Manager plays a pivotal role in enhancing the mental health of mostly adults, children, and adolescents in Cumberland and Perry Counties. They coordinate resources and services, support families, and tailor care to each individual's unique situation. Their work focuses on harnessing individual strengths, connecting with community resources, and promoting stability. While operating independently, they are backed by a dedicated team, all within a dynamic community program. The case manager actively engages with consumers and their families in the home or community setting. Duties and Responsibilities Coordinate and monitor all resources for adult and child consumers. Assist consumers and parents in accessing mental health services. Assess individuals' strengths and needs. Facilitate access to resources that enhance stability. Provide assessment, service delivery, and problem resolution. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - **************************************** About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Congreso is hiring for General Case Managers in the Community School Program. The General Case Manager collaborates with school personnel and families to support student success through holistic case management services. These services include referrals to social services, health navigation, socio-economic supports, and meeting other needs to support family stability. From within the student's school, the General Case Manager uses client-centered methods to engage and advocate for families, assesses needs, contributes to increasing confidence and motivation for student success, and provides education on school policies, resources, and connection to supportive services. This position is responsible for conducting home visits, strength- and needs-based assessments, developing a service plan, and implementing problem-solving interventions, including coordinating warm handoffs to community programs and/or services. This position reports to the Community School Program Manager. This is an ONSITE position, primarily conducted at the school site, and includes home visits within the community, and occasional court appearances with students and their families. The General Case Manager applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. General Case Manager Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Provides general case management services to students in need of social services, health navigation, and/or needs related to family stability. Assesses family needs, generates service plans, and collaborates with families to meet their goals and provides referrals to supportive services. Provides school-based attendance support by removing barriers to attendance for students on the caseload. For students involved in the Family Court or Regional Truancy Court systems, attends court and acts as an advocate, writes Court Reports and tracks progress towards goals until the case is discharged. Safeguards the confidentiality of client families. Conducts home visits for identified families. Promptly reports all conflicts among client families, and/or serious incidents involving client and families within 24 hours of the incident. Provides services and support outside of working hours to accommodate a family's emergency needs, when necessary. Adheres to documentation deadlines and keep detailed, clear case notes. Case Managers are to submit written testimony in the form of a Court Report for all hearings. Case Notes are to be entered in digital database systems within 5 days of contact event. All Case Managers will also maintain a neat and tidy paper file for each case. Ability to navigate the internet and digital data systems required. Prepares for and attends supervisory support meetings including one-on-one supervision, case reviews, team meetings, etc. Keeps quality case files that pass all internal and funder file audits. Completes assessments, home visits, and other required activities within the standard timeframe. Ensures program quality assurance tools are used and updated according to deadlines. The following Competencies and Qualifications are applicable to both Attendance and General Case Manager positions Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) written and verbal skills a plus . Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and QualificationsMinimum Education: Bachelor's degree in social work or related field required. Examples of related fields include: social services, sociology, psychology, theology, education, criminal justice, human services and public administration. Minimum Experience: 1 year of experience in social work or a related field that includes case management, education, and child welfare experience working with children and youth, juvenile delinquency, and/or families. Certification/License: Mandated Reporter and Supporting Children and Families with Disabilities Certificates required and may be completed post-hire. Valid driver's license required.

Job Description Job Title Case Manager Reporting Relationship Case Management Supervisor Work Schedule As per schedule (shifts and weekends); on call Exemption Status Non-exempt Grade I - IV Definition Provide guidance, direction, and management of the reentrants and their activities. Will act as the primary contact for reentrants and assist them with their concerns and issues. The primary responsibility will be determining reentrants' social service needs and assisting in creating and implementing Individual Renewal Plans. Must enforce compliance with program guidelines and assist the Case Management Supervisor in the functioning of the center's daily activities (administration). This individual will make appropriate referrals to Renewal, Inc. programs as well as outside agencies based on the reentrant's established needs. This individual will assist in initiating and developing policies and procedures as well as maintaining reentrant records. This individual will assist reentrants in establishing goals for their aftercare plan and release from the program into the community. Eligibility Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Knowledge of Criminal Justice, Social Work, Psychology, Counseling, Public Policy, or other related field; human relations skills a must; Familiar with the criminal justice system and community resources. Demonstrated ability to work effectively and efficiently with all levels of management, employees, and reentrants; ability to deal effectively with reentrants and referral sources; self-starting, motivated, highly-organized, and adapt to changing technology; Proven skills at problem solving and conducting research; Should be computer literate particularly in Microsoft Office. Ability to communicate, and to help the reentrants express their own needs and aspirations. Must have a working knowledge of Cognitive Behavioral Therapy and Motivational Interviewing practices. A Bachelor's degree in Criminal Justice, Psychology, Counseling, or Social Work and a minimum of two years of experience in a related field are required; a Master's degree is preferred. Equal Opportunity Employer/Minorities/Female/Protected Veteran/Individuals with Disabilities

Job Description Definition To provide a range of crisis assessments and case management services to individuals, families and others in the community seeking SUD treatment services. Essential Responsibilities will include phone triage and in-person triage making preliminary risk assessment. Facilitate inpatient and outpatient admissions to SUD treatment utilizing a database of treatment providers. Schedule urgent Intakes for SUD treatment, connect engage with clients and families. Coordinate referrals to treatment services, make arrangement through Engagement and Coordination teams/ or by other means to facilitate transportation of clients into treatment. Ensure seamless transition from the Engagement Center, Safe Place to Stay or the community to the treatment provider of choice. Eligibility Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Knowledge and understanding of DSM Diagnostic Criteria and required assessment tools. Knowledge of behavioral codes and billing procedures to include ICD 10 Codes. Knowledge of ASAM and DSM-V. Knowledge of Co-occurring Disorders. Demonstrated ability to work effectively and efficiently, multi-task, self-starting, motivated, and adept to changing technology, conducting research; must be computer literate. Writing skills and interpersonal skills are a prerequisite to employment. Knowledge of co-occurring disorders and substance dependence needed for this position. A Master's Degree or above from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing (with a clinical specialty in the human services) or other related field which includes a practicum in a health or human services agency, preferably in a drug and alcohol setting. Or, Bachelor's Degree from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing (with a clinical specialty in the human services) or other related field and 2 years' D&A clinical experience required. Certification preferred. PA Drivers' License, High Degree of Ethics and Act 33/34 required. Equal Opportunity Employer/Minorities/Female/Protected Veteran/Individuals with Disabilities

Job Title Case Manager Reporting Relationship Case Management Supervisor Work Schedule As per schedule (shifts and weekends); on call Exemption Status Non-exempt Grade I - IV Definition Provide guidance, direction, and management of the reentrants and their activities. Will act as the primary contact for reentrants and assist them with their concerns and issues. The primary responsibility will be determining reentrants' social service needs and assisting in creating and implementing Individual Renewal Plans. Must enforce compliance with program guidelines and assist the Case Management Supervisor in the functioning of the center's daily activities (administration). This individual will make appropriate referrals to Renewal, Inc. programs as well as outside agencies based on the reentrant's established needs. This individual will assist in initiating and developing policies and procedures as well as maintaining reentrant records. This individual will assist reentrants in establishing goals for their aftercare plan and release from the program into the community. Eligibility Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Knowledge of Criminal Justice, Social Work, Psychology, Counseling, Public Policy, or other related field; human relations skills a must; Familiar with the criminal justice system and community resources. Demonstrated ability to work effectively and efficiently with all levels of management, employees, and reentrants; ability to deal effectively with reentrants and referral sources; self-starting, motivated, highly-organized, and adapt to changing technology; Proven skills at problem solving and conducting research; Should be computer literate particularly in Microsoft Office. Ability to communicate, and to help the reentrants express their own needs and aspirations. Must have a working knowledge of Cognitive Behavioral Therapy and Motivational Interviewing practices. A Bachelor's degree in Criminal Justice, Psychology, Counseling, or Social Work and a minimum of two years of experience in a related field are required; a Master's degree is preferred. Equal Opportunity Employer/Minorities/Female/Protected Veteran/Individuals with Disabilities

Definition To provide a range of crisis assessments and case management services to individuals, families and others in the community seeking SUD treatment services. Essential Responsibilities will include phone triage and in-person triage making preliminary risk assessment. Facilitate inpatient and outpatient admissions to SUD treatment utilizing a database of treatment providers. Schedule urgent Intakes for SUD treatment, connect engage with clients and families. Coordinate referrals to treatment services, make arrangement through Engagement and Coordination teams/ or by other means to facilitate transportation of clients into treatment. Ensure seamless transition from the Engagement Center, Safe Place to Stay or the community to the treatment provider of choice. Eligibility Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Knowledge and understanding of DSM Diagnostic Criteria and required assessment tools. Knowledge of behavioral codes and billing procedures to include ICD 10 Codes. Knowledge of ASAM and DSM-V. Knowledge of Co-occurring Disorders. Demonstrated ability to work effectively and efficiently, multi-task, self-starting, motivated, and adept to changing technology, conducting research; must be computer literate. Writing skills and interpersonal skills are a prerequisite to employment. Knowledge of co-occurring disorders and substance dependence needed for this position. A Master's Degree or above from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing (with a clinical specialty in the human services) or other related field which includes a practicum in a health or human services agency, preferably in a drug and alcohol setting. Or, Bachelor's Degree from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing (with a clinical specialty in the human services) or other related field and 2 years' D&A clinical experience required. Certification preferred. PA Drivers' License, High Degree of Ethics and Act 33/34 required. Equal Opportunity Employer/Minorities/Female/Protected Veteran/Individuals with Disabilities

Job Title Case Manager Reporting Relationship Case Management Supervisor Work Schedule As per schedule (shifts and weekends); on call Exemption Status Non-exempt Grade I - IV Definition Provide guidance, direction, and management of the reentrants and their activities. Will act as the primary contact for reentrants and assist them with their concerns and issues. The primary responsibility will be determining reentrants' social service needs and assisting in creating and implementing Individual Renewal Plans. Must enforce compliance with program guidelines and assist the Case Management Supervisor in the functioning of the center's daily activities (administration). This individual will make appropriate referrals to Renewal, Inc. programs as well as outside agencies based on the reentrant's established needs. This individual will assist in initiating and developing policies and procedures as well as maintaining reentrant records. This individual will assist reentrants in establishing goals for their aftercare plan and release from the program into the community. Eligibility Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Knowledge of Criminal Justice, Social Work, Psychology, Counseling, Public Policy, or other related field; human relations skills a must; Familiar with the criminal justice system and community resources. Demonstrated ability to work effectively and efficiently with all levels of management, employees, and reentrants; ability to deal effectively with reentrants and referral sources; self-starting, motivated, highly-organized, and adapt to changing technology; Proven skills at problem solving and conducting research; Should be computer literate particularly in Microsoft Office. Ability to communicate, and to help the reentrants express their own needs and aspirations. Must have a working knowledge of Cognitive Behavioral Therapy and Motivational Interviewing practices. A Bachelor's degree in Criminal Justice, Psychology, Counseling, or Social Work and a minimum of two years of experience in a related field are required; a Master's degree is preferred. Equal Opportunity Employer/Minorities/Female/Protected Veteran/Individuals with Disabilities

Definition To provide a range of crisis assessments and case management services to individuals, families and others in the community seeking SUD treatment services. Essential Responsibilities will include phone triage and in-person triage making preliminary risk assessment. Facilitate inpatient and outpatient admissions to SUD treatment utilizing a database of treatment providers. Schedule urgent Intakes for SUD treatment, connect engage with clients and families. Coordinate referrals to treatment services, make arrangement through Engagement and Coordination teams/ or by other means to facilitate transportation of clients into treatment. Ensure seamless transition from the Engagement Center, Safe Place to Stay or the community to the treatment provider of choice. Eligibility Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Knowledge and understanding of DSM Diagnostic Criteria and required assessment tools. Knowledge of behavioral codes and billing procedures to include ICD 10 Codes. Knowledge of ASAM and DSM-V. Knowledge of Co-occurring Disorders. Demonstrated ability to work effectively and efficiently, multi-task, self-starting, motivated, and adept to changing technology, conducting research; must be computer literate. Writing skills and interpersonal skills are a prerequisite to employment. Knowledge of co-occurring disorders and substance dependence needed for this position. A Master's Degree or above from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing (with a clinical specialty in the human services) or other related field which includes a practicum in a health or human services agency, preferably in a drug and alcohol setting. Or, Bachelor's Degree from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing (with a clinical specialty in the human services) or other related field and 2 years' D&A clinical experience required. Certification preferred. PA Drivers' License, High Degree of Ethics and Act 33/34 required. Equal Opportunity Employer/Minorities/Female/Protected Veteran/Individuals with Disabilities

Mental Health Blended Case Manager - Mental Health Services Start your career, shift your path, or grow your impact with SAM Who We Are At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first. About the Mental Health Case Manager Role As a Mental Health Case Manager within our Mental Health Services team, you'll play a vital role in supporting individuals with mental health needs through strengths-based, trauma-informed case management. You'll coordinate services, advocate for individuals, and assist in building pathways to stability and recovery. This position is ideal for someone who is organized, compassionate, and thrives in a community-based setting where collaboration and advocacy matter. Mental Health Case Manager Core Responsibilities Conduct assessments to identify individual needs, strengths, and goals Develop and monitor individualized service plans in partnership with individuals and their supports Coordinate access to mental health services, supports, and community resources Respond to crises and provide timely intervention and support Maintain accurate, timely documentation in accordance with confidentiality and compliance standards Engage individuals in recovery-oriented planning, promote self-sufficiency, and provide advocacy Participate in team meetings, training, and supervision On-call and occasional weekend hours required What You Bring Bachelor's Degree in psychology, social work, counseling, social welfare, sociology, vocational rehabilitation, or a related field; OR 12 credits in a human services field and 2 years of related experience Experience in mental health or developmental disability services preferred Ability to work independently and as part of a team A valid driver's license and reliable transportation Who Thrives in This Role We've found that people who are: Organized and responsive Compassionate and adaptable Strong communicators and advocates Team players with a passion for supporting others …tend to thrive in this role. Whether you're just starting out or building on prior experience, we have a place for you. Employee Benefits This position is represented by a union and follows the terms of the collective bargaining agreement, which includes: Generous paid time off and sick leave Employer matching 401k - up to 5% Recognition and wellness initiatives and rewards Scheduled annual increases and longevity bonuses Healthcare and insurance options with employee contributions In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities. Location & Schedule This position is based at our DuBois Office, serving Clearfield and Jefferson Counties, PA. Work is primarily community-based with some remote flexibility. Office hours are Monday through Friday, 8:30 AM to 4:30 PM. Mental Health Case Managers have on-call responsibilities. We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team. #ZR

Job Description Description and Responsibilities The role of the Longer-Term Housing Case Manager is to provide and coordinate continued supportive aftercare housing, counseling services, and advocacy to a caseload of clients/former shelter residents in order to enhance their ability to maintain safe independent living for successful integration into the community in accordance with the mission and vision of the Agency. Responsibilities include but are not limited to: Providing individual case management (Advocacy, Needs Assessment, Action Planning and Evaluation according to established professional guidelines and norms for an assigned caseload.) Accompany residents to appointments as necessary for obtaining and maintaining safe independent housing. Provide in home and telephone, ongoing individual support and informal counseling and makes outside referrals when appropriate. Assist former shelter residents in applying for relocation fund assistance. Identify new resources, develops informational materials and networks with community resources on housing resources, financial literacy, domestic violence, tenant rights, and others as needed for use by survivors of domestic violence. All responsibilities are implemented according to our mission and values and according to Agency standards. What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism Requirements & Preferred Qualifications Bachelor's Degree in social services or related field with two (2) years experience in direct service and/or advocacy is required Experience in a residential setting is strongly preferred Driver's License & Passing of MVR (motor vehicle record search) required Demonstrated ability to work effectively with a diverse population is required Experience working within an urban setting is preferred Demonstrated ability to work effectively as a team member is required Demonstrated proficiency in communication, both verbal and in writing, is required Some experience in working on domestic violence issues is strongly preferred Bilingual or conversational in addition to English, preferred Prior Case Management experience preferred Demonstrated skill in crisis intervention, conflict resolution, group facilitation and counseling is strongly preferred Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer) Must attend/complete upcoming Domestic Violence Advocate Paid Training ( February 17 - March 5 ) Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs. Monday - Friday 9:00 AM - 5:00 PM (40 hours per week) $21.42 per hour Travel around the Philadelphia community required; $1,000 sign-on Award Bonus

Full-time Description ORGANIZATION BACKGROUND The Foundation of the Pennsylvania Medical Society is a nonprofit, tax-exempt public organization established in 1954 as the philanthropic affiliate of the Pennsylvania Medical Society. Its mission is to sustain the future of medicine in Pennsylvania by providing programs that support medical education, physician health, and excellence in practice. The purpose of the Physicians' Health Program (PHP) is to provide education and information about impairment issues, intervention, triage, and referral, and monitored recovery to physicians, physician assistants, nurses, dental professionals and other eligible healthcare professionals. The PHP handles a high volume of telephone calls and digital materials which can take priority over the primary position responsibilities outlined here. POSITION SUMMARY: This position focuses on providing administrative and professional support to the Physicians' Health Program and assists in managing the current caseload per direction of the Director, Peer Monitoring Programs. This position takes check-in calls from healthcare professionals, new referrals from healthcare professionals, hospitals, treatment centers, Bureau of Professional and Occupational Affairs, and others; completes all standard advocacy letters; and reviews all charts for compliance. QUALIFICATIONS: Required Skills/Education/Knowledge Bachelor's degree, CADC Certification Degree in Nursing or Dietitian-Nutrition preferred 5 years' experience in similar role Knowledge of addiction/recovery issues is essential Ability to organize and track multiple priorities Ability to work effectively with others under stressful conditions Proficient in Microsoft Word, Excel, and Outlook Ability to work well independently and within a team Strong problem-solving skills High standard of accuracy and attention to detail Strong organizational skills Valid state issued drivers' license SPECIAL REQUIREMENTS: This position requires the ability to communicate with and work cooperatively with many different people internally and externally, and the ability to adjust to constant change. Requirements ESSENTIAL DUTIES: Receive check-in calls from participants and monitors regarding the participant's compliance with agreement. Assist them with any treatment/monitoring concerns and follow through with any that need case management discussion or attention from senior staff. Review with Program Director/Medical Director immediately if necessary. Notify staff via e-mail or case conference of problems with compliance or other concerns. Receive and manage healthcare professional referrals. Assist in planning intervention and clinical assessment process with PHP medical director and other PHP staff. Perform reviews of participant charts to assure their compliance with their agreement. These reviews occur approximately every three months. During these reviews, the case manager will: a. Review chart to ensure the following items are up to date. i) Urine test results. ii) Therapy reports. iii) Workplace monitor reports. iv) Check-in calls. v) Meeting attendance reports. vi) PHP monitor reports. vii) Advocacy letter requests have been sent. b. If these items are not in compliance, send letter or database message for participant to contact the PHP. c. If no response to contact, meet with PHP staff to determine follow up. d. Bring any cases of non-compliance with monitoring requirements to the attention of PHP staff. 4. Assure that pending cases are being followed on a timely basis and evaluations and treatment referrals are being followed. When questions arise, discuss with PHP staff. 5. Assists in maintaining a visible tracking mechanism showing current status of all pending cases. 6. Consult with case management team, program director, medical director and PHP staff about case management issues as needed. 7. Communicate with treatment centers and therapists to obtain status/progress reports on participants. 8. Participate in the presentation of monitoring agreements to new participants in conjunction with the Medical Director and/or other PHP staff. 9. Receive and manage new referrals. Assist in planning intervention and clinical assessment process with case managers, director and medical director and other PHP staff as needed. 10. Make referral for clinical assessment and treatment services. 11. Review and recommend action on check-in call requests, discussing with other case managers, medical director, and other staff as necessary. 12. Participate in case conference review involving medical director and all other staff. 13. Assist in maintaining the PHP database to assure that it is up to date and suggest any corrections to facilitate data entry. 14. Model company culture by advocating with a supportive attitude, educating people while respecting them and their ideas, and navigating using active listening skills. OTHER ADDITIONAL DUTIES MAY INCLUDE: Assist with coordination of other Foundation, PHP, or PAMED initiatives, as well as other duties as may be requested or assigned. WILL COLLABORATE WITH: Medical Directors, Physicians' Health Program Case Managers, Physicians' Health Program Assistant Case Manager, Physicians' Health Program Compliance Assistant, Physicians' Health Program Executive Director, Foundation Sr. Director, Finance & Operations PAMED Communications & Marketing Department Staff All other Foundation staff as needed PHYSICAL ACTIVITIES The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sedentary work. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Hearing and speech to communicate in person, before groups, and over the telephone. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Operation of a motor vehicle, occasionally This PDQ accurately reflects the duties, qualifications, and other requirements of this position. Revised: 04/30/2024 EOE - It is the policy of PAMED and the Foundation of PAMED to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, citizenship, genetic information, possession of a General Educational Development certificate as opposed to a high school diploma, or any other characteristic protected by applicable federal, state or local law. This commitment applies, but is not limited, to decisions made with respect to hiring, placement, compensation, benefits, promotions, demotions, transfers, terminations, layoffs, return from layoffs, administration of benefits, and all other terms and conditions of employment.

Description and Responsibilities The Family Case Manager provides and coordinates trauma informed counseling services for a caseload of clients, either adults or children while serving as the direct service link for facility residents and/or their children to external resources necessary to establish safe and more permanent housing and support in accordance with the mission and vision of the Agency. Responsibilities include but are not limited to: Providing case management (Advocacy, Needs Assessment, Action Planning and Evaluation) according to established professional guidelines and norms for an assigned caseload of adults or children. Accompany residents and/or their children to outside appointments as necessary for support and advocacy. Develop, implement, coordinate and facilitate group meetings to address personal and emotional needs of children, residents and former residents. Provide ongoing individual support and informal counseling, making outside referrals when appropriate. Identify new resources, develop informational materials and networks with community resources on women's health, housing resources, financial literacy, domestic violence, parenting, children's health and others as needed for use by survivors of domestic violence. When working with children: register/transfer children to area schools visit schools as needed to address academic, attendance and/or behavioral concerns. When working with children, conduct intake interviews upon entry and psycho-social assessments within required timeline. Provide training and education on issues such as domestic violence, parenting and health care. Coordinate and conduct children's groups and activities. May also assist with summer camp and activities. Perform exit interviews with each assigned client; develop a follow-up plan and discharge summary. Participate in all required counseling, residential, team, staff and Agency meetings as assigned. Participate in networking and attending various meetings related to intimate partner violence. Collect and report data according to external requirements. All responsibilities are implemented according to our mission and values and according to Agency standards What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism Requirements & Preferred Qualifications A Bachelor's Degree in social services or related field with some experience in direct service and/or advocacy is required; experience in a residential setting is strongly preferred. Experience in a residential setting is strongly preferred Driver's License & Passing of MVR (motor vehicle record search) preferred Demonstrated ability to work effectively with a diverse population is required Experience working within an urban setting is preferred Demonstrated ability to work effectively as a team member is required Demonstrated proficiency in communication, both verbal and in writing, is required Proficient computer skills, including Microsoft Office software, Outlook, Word, Excel, required Prior experience using client database, is preferred, ETO experience a plus Some experience in working on domestic violence issues is strongly preferred Knowledge of and experience with Trauma Informed service delivery, preferred Bilingual or conversational in addition to English, preferred Prior Case Management experience preferred Demonstrated skill in crisis intervention, conflict resolution, group facilitation and counseling is strongly preferred Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer) Must attend/complete upcoming Domestic Violence Advocate Paid Training (February 17 - March 5) Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.

Merakey Fresh Start operates a 45-bed residential program for homeless Veterans located directly on the campus of the Coatesville VA Medical Center. Our mission is to provide high-quality case management services with the primary goal of helping Veterans secure permanent housing. Many residents face co-occurring challenges, including substance use disorders and mental health concerns. Working at Merakey Fresh Start is a rewarding experience-you'll make a real difference by helping homeless Veterans rebuild their lives. Our team is collaborative, mission-driven, and committed to delivering exceptional care and positive outcomes. If you're passionate about supporting those who served our country, this is the place for you. The Resident Support Specialist at this program ensures a safe, supportive, and recovery-focused environment for Veterans. This role combines direct resident engagement, case management responsibilities, and adherence to organizational and VA procedures. This is a full time, first shift position (Mon-Fri 8am-4pm). Earn 21.67/hour! Key Responsibilities: Resident Support & Safety Monitor resident behavior to maintain a harassment-free, recovery-oriented atmosphere. Conduct regular building checks for cleanliness and safety, including all rooms. Case Management Manage a caseload of 8-10 Veterans under the guidance of the Case Management Supervisor. Document and report incidents promptly, including writing detailed reports and following Merakey policy. Compliance & Training Complete all required trainings within mandated timeframes. Adhere to Coatesville VA procedures while performing duties. Additional Duties Perform other tasks as assigned to support program operations. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - **************************************** About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!