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How to hire a director of service & engineering

Director of service & engineering hiring summary. Here are some key points about hiring directors of service & engineering in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire a director of service & engineering is $1,633.
  • Small businesses spend an average of $1,105 per director of service & engineering on training each year, while large companies spend $658.
  • There are currently 57,320 directors of service & engineering in the US and 61,539 job openings.
  • Atlanta, GA, has the highest demand for directors of service & engineering, with 5 job openings.
  • San Jose, CA has the highest concentration of directors of service & engineering.

How to hire a director of service & engineering, step by step

To hire a director of service & engineering, you need to identify the specific skills and experience you want in a candidate, allocate a budget for the position, and advertise the job opening to attract potential candidates. To hire a director of service & engineering, you should follow these steps:

Here's a step-by-step director of service & engineering hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a director of service & engineering job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new director of service & engineering
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    Before you start hiring a director of service & engineering, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A director of service & engineering's background is also an important factor in determining whether they'll be a good fit for the position. For example, directors of service & engineering from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    Here's a comparison of director of service & engineering salaries for various roles:

    Type of Director Of Service & EngineeringDescriptionHourly rate
    Director Of Service & EngineeringArchitectural and engineering managers plan, direct, and coordinate activities in architectural and engineering companies.$50-105
    Research And Development ManagerA research and development manager is responsible for supervising project development procedures to support business operations and identify business opportunities that would pave the way for more revenue resources and profits. Research and development managers monitor the production plans from the conceptualization to the final outputs, inspecting inconsistencies and flaws in every phase and revising strategies as needed to achieve the required specifications and requirements... Show more$37-83
    Design ManagerA design manager is responsible for creating graphic and digital designs, following clients' specifications, and managing project deliverables efficiently. Design managers work closely with the marketing and public relations department, developing strategies to promote the brand to the target audience... Show more$33-72
  2. Create an ideal candidate profile

    Common skills:
    • AWS
    • Java
    • Product Development
    • Azure
    • Technical Support
    • Software Development
    • R
    • Service Engineering
    • HVAC
    • Lean Six Sigma
    • Configuration Management
    • QA
    • Engineering Organization
    • IP
    Check all skills
    Responsibilities:
    • Manage and coordinate all hardware/software engineering, installation, and service of HVAC temperature control system projects.
    • Hire the QA team and define the processes and procedures for product testing and process improvement.
    • Enhance stability of product releases by strengthening continuous-build process, QA development, as well as staging and release environments.
    • Collaborate on all new business quotes to assure competitive and cost effective quotes that meet IAC financial objectives and OEM targets.
    • Project include translations, regulatory filings, establishing configuration options in production, and interfacing with logistics provider base in U.K.
    • Review schematics, FMEA, de-rating, mechanical enclosures and packaging for EAC designs
    More director of service & engineering duties
  3. Make a budget

    Including a salary range in your director of service & engineering job description is one of the best ways to attract top talent. A director of service & engineering can vary based on:

    • Location. For example, directors of service & engineering' average salary in missouri is 45% less than in california.
    • Seniority. Entry-level directors of service & engineering 53% less than senior-level directors of service & engineering.
    • Certifications. A director of service & engineering with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in a director of service & engineering's salary.

    Average director of service & engineering salary

    $152,048yearly

    $73.10 hourly rate

    Entry-level director of service & engineering salary
    $104,000 yearly salary
    Updated December 16, 2025

    Average director of service & engineering salary by state

    RankStateAvg. salaryHourly rate
    1California$201,768$97
    2Nevada$186,547$90
    3Washington$183,906$88
    4Connecticut$168,682$81
    5Texas$154,006$74
    6Massachusetts$151,136$73
    7Oregon$150,125$72
    8Hawaii$150,003$72
    9Wisconsin$147,906$71
    10New Hampshire$143,293$69
    11Rhode Island$143,095$69
    12Pennsylvania$141,835$68
    13Montana$137,191$66
    14Arizona$135,775$65
    15New Jersey$129,700$62
    16Ohio$129,190$62
    17Illinois$129,164$62
    18Arkansas$128,448$62
    19Mississippi$127,519$61
    20Colorado$127,418$61

    Average director of service & engineering salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Pure Storage$214,418$103.0917
    2Adobe$204,810$98.4740
    3The Walt Disney Company$200,665$96.4723
    48x8$192,439$92.52
    5Carbon$190,957$91.81
    6Exterran Corporation HQ$178,346$85.74
    7Oracle$171,078$82.25626
    8UMiami Health System$165,238$79.44
    9Emory Healthcare$164,787$79.222
    10Roblox$161,028$77.4215
    11Teneros$160,500$77.16
    12Audacy$159,053$76.47
    13Justworks$157,005$75.483
    14General Motors$154,527$74.29199
    15Emory University$153,572$73.83
    16Teach.com$152,552$73.341
    17Aviation$152,436$73.29
    18Snap$151,644$72.9132
    19Glaxosmithkline$150,068$72.15
    20ClearDATA$148,230$71.26
  4. Writing a director of service & engineering job description

    A director of service & engineering job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a director of service & engineering job description:

    Director of service & engineering job description example

    Who We Are

    Our work matters - robotics is transforming the world of commerce. Every day our intelligent robots are responsible for getting food and merchandise to thousands of stores across North America. We're an industry changer - we created the first and only fully autonomous, end-to-end supply chain solution. Today, we are driving towards even bigger ideas - and we have the people, technology and leadership to fully realize these aspirations. We have theexcitement and ambition of a startup with the benefits and resources of a proven organization.

    In this newly created position, the Engineering Services Director will organize all of the Engineering applications and processes to take Symbotic to the next level. This includes PLM, CAD tools, and process standardization and enforcement along with overall responsibility for engineering change management. You'll bring your vision and experience to drive our systems the best way, interacting with our strategic manufacturing partners and internal stakeholders.

    In this role you will:

    • Oversee and drive revision and development of all engineering standards including, but not limited to, documentation standards, CAD processes, PLM, and Change Management.
    • Oversee external technical publications team for instructions, training materials, and other customer facing documentation needs.
    • Oversee CAD support team for Solidworks , AutoCAD Mechanical and Electrical, Ansys, and RevIT .
    • Lead execution of new PLM system in conjunction with ERP development team.


    What You'll Need:

    • Experience in PLM system management and process development
    • SAP or Oracle strongly preferred
    • Establishment of a new PLM or transferring PLM system experience is strongly preferred
    • Proficiency in one or more of the primary CAD/CAE tools ( Solidworks , AutoCAD, RevIT , Ansys)
    • Strong ECN and document control expertise
    • At least 5 years in a people management capacity, overseeing first line managers strongly preferred.


    About Symbotic

    Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit .

    We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.

    We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
  5. Post your job

    To find directors of service & engineering for your business, try out a few different recruiting strategies:

    • Consider internal talent. One of the most important talent pools for any company is its current employees.
    • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any directors of service & engineering they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level directors of service & engineering with the right educational background.
    • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.
    Post your job online:
    • Post your director of service & engineering job on Zippia to find and recruit director of service & engineering candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Recruiting directors of service & engineering requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

    It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new director of service & engineering

    Once you've decided on a perfect director of service & engineering candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a director of service & engineering?

Recruiting directors of service & engineering involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.

Directors of service & engineering earn a median yearly salary is $152,048 a year in the US. However, if you're looking to find directors of service & engineering for hire on a contract or per-project basis, hourly rates typically range between $50 and $105.

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