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Dispatcher jobs in Dearborn, MI - 48 jobs

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  • Dispatcher

    Universal Logistics Holdings, Inc. 4.4company rating

    Dispatcher job in Warren, MI

    Are you looking to join a dynamic team that provides its people with the tools to be successful and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Universal Logistics Holdings is a multi-billion dollar logistics provider. We have been in the industry for over 90 years and are proud of our awards and affiliations with industry leaders. Universal celebrates our employees who have company pride and the drive to succeed. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. Come join the team that made it possible for us to be named Great Supply Chain Partner 2020, Top 50 Logistics Company 2020, Top 100 For-Hire Carrier 2020, and General Motors Carrier of the Year for 2021! Learn more at: ************************** Why join Universal? We offer... Competitive pay with performance reviews Major medical, vision, and dental benefits, FSA, HSA, 401k, life insurance, long term disability, and more! Paid holidays and paid vacation Career development and upward progression within a growing company In-depth, hands-on training Effective verbal and written communication skills Strong computer skills, including knowledge of Microsoft Office Problem solving and analytical skills, as well as a strong attention to detail Excellent multi-tasking and organizational skills Logistics knowledge/experience preferred but not necessary A competitive and career oriented mindset Desire to surround customer with excellence in service Responsibilities will include but not be limited to: Coordinating contractor and driver activities Managing inbound and outbound freight flow Planning and implementing delivery routes for drivers Effective communication with terminal operations personnel to build strong connectivity between terminal and corporate operations Management of internal operating procedures Processing multiple calls simultaneously from internal as well as external customers Ownership of all communication regarding changes that impact internal and external customers Various reports on production, quality, timeliness, staffing, maintenance, and discrepancies Other tasks delegated by the customer and/or Corporate Dispatch team Universal Intermodal offers a competitive base salary and benefits package including medical, dental, 401K, and vacation in addition to offering upward mobility within the company. If you are an energetic, self-motivated individual with the drive to become part of a growing organization, please reply with an attachment of your resume and salary requirements for consideration. Job Type: Full-time
    $30k-41k yearly est. 16h ago
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  • Dispatcher

    Charter Township of Bloomfield 3.6company rating

    Dispatcher job in Bloomfield Hills, MI

    We are actively seeking a qualified individual with customer service experience to join our team as a 911 Dispatcher. This critical role involves receiving and broadcasting information through telephone, radio, and several computer systems to ensure safety of officers as well as the public. Dispatchers are required to maintain records, files, and information for prompt dissemination to field units and departmental personnel. They are the vital communications link to the residents, the police department, fire department and other essential services. ESSENTIAL DUTIES & RESPONSIBILITIES The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. · Operates a multi-line telephone console system. · Provides dispatch and communication support to police, fire, emergency and related services. · Dispatches and coordinates the responses of public safety services. · Receives and responds to a variety of emergency and non-emergency calls and complaints. · Asks questions to interpret, analyze, and anticipate the caller's situation and provides pre-arrival instruction for emergency calls for service. · Follows department protocols to identify the appropriate number and type of equipment or apparatus to dispatch. · Monitors and operates a radio console and associated computer equipment. · Enters, retrieves, modifies and deletes data from LEIN system, CLEMIS, CLEAR systems, and Computer Aided Dispatch system. · Retrieves and prints daily reports as necessary. · Monitors prisoners, holding cells, and other pertinent areas of Township property. · Provides professional customer service to citizens at the front desk. · Performs other duties as required. MINIMUM ENTRANCE QUALIFICATIONS Education and Experience · High School Diploma/GED · Less than 1 year experience · Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities PREFERRED QUALIFICATIONS Licenses or Certifications Basic Dispatch Certification, EMD certification Law Enforcement Information Network (LEIN) Certification COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES Knowledge of: · Best practices used in dispatch operations · State and local laws, standards, guidelines, codes, and ordinances · Relevant Bloomfield Township policies and procedures Skill in: · Use of relevant computer software as necessary Ability to: · Perform and complete multiple duties concurrently and in a timely manner · Interpret and apply various laws, regulations, and policies · Establish and maintain effective working relationships · Communicate effectively verbally and written with various personnel · Work a flexible schedule as necessary · Meet schedules and deadlines of the work · Maintain the confidentiality of information and professional boundaries · Perform work in a stressful environment and in stressful situations · Read maps, street locations, building and block numbers · Listen and communicate effectively through hearing and clear speech · Listen and type simultaneously PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
    $35k-45k yearly est. 60d+ ago
  • Coordinator, Dispatch

    McLane Company, Inc. 4.7company rating

    Dispatcher job in Plymouth, MI

    is responsible for Driver dispatch operations in the Transportation Department. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: * Schedule: 3RD Shift: Sunday - Thursday 8pm-4:30am * Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * 401(k) with annual company match. * Paid holidays, vacation time, educational assistance program, and more! ESSENTIAL FUNCTIONS: * Prepare daily records and memos, and maintain filing system for Driver Vehicle Inspection Reports. * Complete transportation pouches including route manifests, invoices, special customer notifications, maps, and store keys for drivers. * Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify the roadworthiness of tractors and trailers and keep maintenance records. * Contact customers to inform them of variances in delivery times. * Expedite driver manifests and highlight keys. * Provide timely reports to immediate supervisor as requested. * Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * This position has additional duties. Special projects may be assigned at the position supervisor's discretion. MINIMUM QUALIFICATIONS & REQUIREMENTS: * Have a high school diploma or equivalent. * At least 2 years of similar work experience is preferred * Have a solid working knowledge regarding the distribution environment and dispatch issues and procedures. * Be knowledgeable with Workday relating to recordkeeping and scheduling for drivers and helpers. * Proficiency with Microsoft Office programs (Excel, Outlook, Word, Access) is preferred. * Be able to read maps. * Ability to communicate in various methods with different levels. * Mathematical ability for maintaining schedules. * Candidates may be subject to a background check and drug screen, in accordance with applicable laws. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $33k-39k yearly est. 5d ago
  • Transportation Dispatcher

    Auxilio

    Dispatcher job in Romulus, MI

    Company Description: Auxilio is here to help school districts. Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience. Scope: The Transportation Dispatcher is responsible for dispatching all buses while ensuring on-time performance of routes. Essential Functions: Assists in the initiation and implementation of transportation routing and scheduling. Operates and maintains company routing and service management software. Handles heavy phone and radio traffic. Takes all scheduling and driver complaints, report to Transportation Manager. Provides solutions to drop-off and pick-up problems. Handle back-up driver duties or perform miscellaneous clerical duties as needed. Follow company policies and procedures including local, state and federal laws and regulations. Attend safety, training and informational meetings. Assists with supervision of day-to-day operations. Always adhere to FERPA regulations and remain confidential. Performs other duties as assigned. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Requirements Qualifications: At least 21 years old. High school diploma or equivalent. Valid Driver License required. 2-3 years dispatch or bus driver experience required; 3-5 years' experience preferred. Class B CDL License preferred; Class B CDL training provided, if necessary. Subject to Background Check and Drug Screen. Subject to DOT Physical and Motor Vehicle Review. Computer literate and basic knowledge of radio dispatch equipment. Excellent communication and customer service skills with a strong attendance record. Committed to a Safety Lifestyle. Physical Demands: The following physical demands are occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Employee is regularly required to see, talk and hear. Must be able to lift up-to 15 pounds. Offered Benefits: Competitive Pay Medical, Dental, and Vision Insurance 401k Retirement Plan Financial Wellness Program Employee Assistance Program Cell Phone Plan Discount Paid Time Off Holiday Pay Sign-On Bonus Referral Bonuses Paid Training Growing Company Auxilio Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $33k-44k yearly est. 46d ago
  • Transportation Dispatcher

    Auxilio Inc.

    Dispatcher job in Romulus, MI

    Job DescriptionDescription: Company Description: Auxilio is here to help school districts. Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience. Scope: The Transportation Dispatcher is responsible for dispatching all buses while ensuring on-time performance of routes. Essential Functions: Assists in the initiation and implementation of transportation routing and scheduling. Operates and maintains company routing and service management software. Handles heavy phone and radio traffic. Takes all scheduling and driver complaints, report to Transportation Manager. Provides solutions to drop-off and pick-up problems. Handle back-up driver duties or perform miscellaneous clerical duties as needed. Follow company policies and procedures including local, state and federal laws and regulations. Attend safety, training and informational meetings. Assists with supervision of day-to-day operations. Always adhere to FERPA regulations and remain confidential. Performs other duties as assigned. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Requirements: Qualifications: At least 21 years old. High school diploma or equivalent. Valid Driver License required. 2-3 years dispatch or bus driver experience required; 3-5 years' experience preferred. Class B CDL License preferred; Class B CDL training provided, if necessary. Subject to Background Check and Drug Screen. Subject to DOT Physical and Motor Vehicle Review. Computer literate and basic knowledge of radio dispatch equipment. Excellent communication and customer service skills with a strong attendance record. Committed to a Safety Lifestyle. Physical Demands: The following physical demands are occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. The job is performed under some temperature extremes and under conditions with some exposure to risk of injury and/or illness. Employee is regularly required to see, talk and hear. Must be able to lift up-to 15 pounds. Offered Benefits: Competitive Pay Medical, Dental, and Vision Insurance 401k Retirement Plan Financial Wellness Program Employee Assistance Program Cell Phone Plan Discount Paid Time Off Holiday Pay Sign-On Bonus Referral Bonuses Paid Training Growing Company Auxilio Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $33k-44k yearly est. 16d ago
  • Public Safety Technician- 911 Dispatcher

    City of Southfield, Mi 3.5company rating

    Dispatcher job in Southfield, MI

    Please check your email inbox, spam and junk folders for important communication regarding your hiring status. If you unsubscribe from emails, you will not receive notices to schedule interviews and testing. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a mandatory written examination (3 hours), and an oral board interview. Selected candidates will be subject to a level 4 background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. CLASSIFICATION: PST/911 Dispatcher - Southfield Police Department Salary: $48,467 - $66,759; plus $2.50 per hour for every hour worked as a Dispatcher Excellent benefit package, including medical, dental, vision, retirement, holidays, vacation, and more. Uniforms provided. Lateral Pay: Candidates with current or prior work experience as a 9-1-1 Dispatcher will be considered for additional compensation up to $57,613 based on current certifications, qualifications, and length of service. Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.* * Receive and prioritize incoming emergency and non-emergency calls, complaints, and inquiries from the public. * Evaluate the information and dispatch police, fire, and emergency medical assistance. * Perform crisis intervention with distraught callers when necessary. * Use good judgment and common sense in making decisions and maintain composure during extremely stressful situations. * Operate communications equipment including computers, radios, and telephones. * Full-time shift work--including days, afternoons, midnights, weekends, and holidays. * Mandatory unscheduled overtime may be required, depending on staffing. * Performs other duties as assigned. * Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.* * High school diploma or equivalent. * One (1) year of relevant work experience serving the public or in a high volume call center environment. Prefer previous experience at a 9-1-1 communications center; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. * Possess voice, speech characteristics (e.g. tone and diction), language and communication skills suitable for telephone and radio operations. * Current expertise or ability to learn to operate Computer Aided Dispatch (CAD) system and other office equipment. * Prefer candidates with the ability to type 30 w.p.m. * Must be able to read and interpret maps. * Valid driver's license and must meet the City of Southfield driving record standards. * Must have NO felony convictions and no record of serious misdemeanor convictions. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a written examination, and an oral board interview. Selected candidates will be subject to an extensive background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. City of Southfield Driving Standards link: City of Southfield Applicants who meet the minimum requirements will be notified by email to attend an orientation and testing. Applicants must maintain all minimum requirements and certifications while waiting for consideration for employment. Names of the successful candidates will remain eligible for consideration for nine months from placement on the eligibility list. This announcement is only a summary of the position, its duties, job requirements, and compensation. Further information is available from the Human Resources Department. The City of Southfield does not discriminate in its employment or any other programs or activities on the basis of sex, race, color, age, height, weight, marital status, national origin, religion, arrest record, physical or mental disability, family status, sexual orientation, gender identity or any other protected category. We provide reasonable accommodation for qualified individuals with a disability if requested. Individuals with special needs who may require assistance with the application process should contact the Human Resources Department at ************** or ****************************** if auxiliary aids or services are needed. Reasonable advance notice is required. AN EQUAL OPPORTUNITY EMPLOYER M/F/V/H, DRUG-FREE WORKPLACE
    $48.5k-66.8k yearly 60d ago
  • Communications Dispatcher

    City of Dearborn Career 3.4company rating

    Dispatcher job in Dearborn, MI

    9-1-1 COMMUNICATIONS DISPATCHER SALARY: Starting Pay: $63,561 DISTINGUISHING FEATURES OF WORK: (See reverse side for complete job description) This is highly responsible shift work, involving the operation of modern communications equipment, including computers, radios and telephones. Employees receive emergency 9-1-1 and non-emergency calls, complaints and inquiries from the public, evaluate and dispatch police, fire and emergency medical services. The work of this division is maintained twenty-four hours per day, seven days per week, including weekends and holidays. Employees are assigned to work day, afternoon and midnight shifts, including frequent weekends and holidays. This is sedentary work. Qualifications Ability to operate two-way radio and multiple line telephone equipment in order to send and receive both emergency and non-emergency communications. Ability to discern voice and other auditory signals as necessary in receiving telephone and radio communications. Ability to perform functions efficiently and effectively while maintaining an appropriate level of professionalism during stressful, high volume work periods. Ability to communicate verbally in English using appropriate grammar and diction; knowledge of Arabic language helpful. Ability to deal with multiple demands simultaneously, to prioritize and adjust priorities as needed. Ability to operate a microcomputer or terminal keyboard. Ability to discern a range of colors on a color computer monitor. Ability to operate Tele Typewriter (TTY) and other equipment as appropriate. PARTS AND WEIGHTS OF THE EXAMINATION: Pre-Employment Skills Assessment 60% Interview 40% EXPERIENCE AND TRAINING REQUIRED: Graduation from an accredited high school or GED equivalent. Supplemental course work or experience in the use of computers and related applications is helpful. 9-1-1 Dispatch experience desired. POST EMPLOYMENT OFFER REQUIREMENTS: Satisfactory completion of background investigation, psychological examination, physical and drug screen prior to start date. All appointees are subject to a one-year probationary period. LAST DATE FOR FILING APPLICATIONS: Posted until filled.
    $63.6k yearly 6d ago
  • Dispatcher

    ABC Legal Services 4.1company rating

    Dispatcher job in Detroit, MI

    ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: As a Dispatch Coordinator you'll play a critical role in ensuring legal documents are delivered quickly and accurately. This role ensures every job is claimed, dispatched, and completed in a timely manner, while coordinating and communicating frequently with servers and internal partners to keep operations running smoothly. We are looking for someone who thrives within a fast-paced, metrics driven environment. If you love a good challenge and energize others with your enthusiasm to succeed in the goals of the team, we want to hear from you! This position is remote but located in Michigan. Key Responsibilities: Monitor skye (internal application) task board to identify aging unclaimed jobs. Identify a server to claim the job by reaching out to the primary server and servers nearby using skye, the map and leveraging tools such as text, phone and email to communicate. Identify jobs that are unable to be claimed due to missing customer information (I.e. county or zip code, missing server names on Orders and other scenarios that prevent a job from being claimed or dispatched. Resolve and escalate to teams if needed. Monitor and report trends in stuck jobs if you see an increase in the same scenarios. Review unclaimed zip codes in assigned states and work with servers in the county to get those areas claimed or understand why and work with the regional recruiter to escalate the findings. Notify recruiter of locations needing additional coverage due to an increase in volume, unclaimed zip codes, use of offline vendors, continued dispatch to sheriff or poor performance of local servers. Qualifications: 1-2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced, communication-heavy role Strong organizational skills with the ability to manage high-volume tasks and shifting priorities Excellent verbal and written communication skills Ability to analyze information, identify roadblocks, and escalate issues appropriately Comfortable navigating digital tools, internal platforms, and map-based systems Proven ability to work independently while contributing to team goals Reliable, consistent, and able to follow established processes with high accuracy Benefits: Health, Dental, Vision insurance 401(k) with company matching Paid time off 7 Paid company holidays 4 Floating holidays per-year Life Insurance and AD&D Insurance Long Term Disability Health Care Reimbursement Flexible Spending Account Dependent Care Flexible Spending Account EAP (Employee Assistance Program) Pet Insurance Pay Range: $15.00 - $15.00 per hour Schedule: Full-time, Monday through Friday
    $15-15 hourly Auto-Apply 9d ago
  • Dispatcher at New Branch

    New Branch

    Dispatcher job in Taylor, MI

    Job Description New Branch in Taylor, MI is looking for one dispatcher to join our 21 person strong team. We are located on 21150 Trolley Industrial Drive. Our ideal candidate is attentive, motivated, and hard-working. Responsibilities Create, schedule, and maintain delivery routes for optimal performance Maintain consistent communication with drivers to ensure successful route completion Maintain detailed logging and tracking records Address issues that arise and communicate changes to drivers quickly Scheduling, reviewing emails and closing out accounts. Qualifications Time-management and organizational skills Highly adaptable to various situations and business needs Strong organizational skills Experience in the field is a definite plus Proficient in microsoft We are looking forward to receiving your application. Thank you.
    $30k-39k yearly est. 7d ago
  • 911 DISPATCHER- FULL TIME

    Monroe County Business de Velopment Corp

    Dispatcher job in Monroe, MI

    Department : Central Dispatch Affiliation: POAM Communication Specialist Wage: $24.30 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.
    $24.3 hourly Auto-Apply 60d+ ago
  • 911 DISPATCHER- FULL TIME

    County of Monroe

    Dispatcher job in Monroe, MI

    Department : Central Dispatch Affiliation: POAM Communication Specialist Wage: $24.30 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.
    $24.3 hourly Auto-Apply 60d+ ago
  • Dispatcher

    MV Transit

    Dispatcher job in Ypsilanti, MI

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality. * Responsible for influencing positive employee morale and quality customer service. * Monitors and completes driver sign-in and sign-out daily. * May assign trips to drivers to assure adequate disbursement of trips between all assigned routes. * Monitors daily system performance. * Participates in analysis and review of operating performance. * Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate. * All other duties, as assigned. Qualifications Talent Requirements: * One (1) year previous Dispatcher experience preferred. * Two (2) years of Customer Service experience is preferred. * High School diploma or equivalent. * Experience with Trapeze software. * Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment. * Demonstrate a high customer service commitment. * Able to demonstrate professional phone manner. * Knowledge of the service area is a plus. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast
    $30k-39k yearly est. Auto-Apply 54d ago
  • 2nd Shift Dispatcher Needed!

    Claw Logistics

    Dispatcher job in Sterling Heights, MI

    Want to work for a company that is Dedicated, Driven, and Delivers !? Come join CLAW Logistics! CLAW is an acronym for Consolidation, Logistics, Assembly, and Warehousing. But we're much more than that! We offer customized, full supply chain management services in the areas of Transportation, Logistics, Warehousing, Assembly, and Distribution. We are always looking to add professional and detail-oriented individuals to our team. If interested, please submit a resume. We would love to hear from you! Shift Hours: * Start time ranges between 12:00pm and 2:00pm. 9-hour shifts. Qualifications: * The ideal candidate should be able to obtain detailed dispatch specifications from customers, perform load planning, coordinate load assignments, monitor various shipping boards, handle administrative paperwork, monitor driver's locations, and perform accurate data entry. * Candidate should be able to exercise a high level of discretion and latitude in completing tasks as work is performed under minimal daily supervision. * This position requires an extensive training program that will require a flexible work schedule. Job Requirements: * High school diploma required * Professional and detail-oriented dispatch experience/formal training preferred, will consider familiarity in trucking industry * Knowledge of DOT regulations and hours of service * Proficient in computers * Excellent organizational and customer service skills * Ability to multi-task * High level of self-motivation * Excellent communication and negotiation skills * Able to follow and adhere to Logistics ISO procedures and corporate policies What makes CLAW a great place to work? Here are some of the benefits that we offer our team: * Competitive pay * Comprehensive benefits * Medical insurance * Dental insurance * Vision * Life Insurance * 401(k) * PTO
    $30k-39k yearly est. 2d ago
  • 2nd Shift Dispatcher Needed!

    Des-Claw

    Dispatcher job in Utica, MI

    Job Description Want to work for a company that is Dedicated , Driven , and Delivers !? Come join CLAW Logistics! CLAW is an acronym for Consolidation, Logistics, Assembly, and Warehousing. But we're much more than that! We offer customized, full supply chain management services in the areas of Transportation, Logistics, Warehousing, Assembly, and Distribution. We are always looking to add professional and detail-oriented individuals to our team. If interested, please submit a resume. We would love to hear from you! Shift Hours: Start time ranges between 12:00pm and 2:00pm. 9-hour shifts. Qualifications: The ideal candidate should be able to obtain detailed dispatch specifications from customers, perform load planning, coordinate load assignments, monitor various shipping boards, handle administrative paperwork, monitor driver's locations, and perform accurate data entry. Candidate should be able to exercise a high level of discretion and latitude in completing tasks as work is performed under minimal daily supervision. This position requires an extensive training program that will require a flexible work schedule. Job Requirements: High school diploma required Professional and detail-oriented dispatch experience/formal training preferred, will consider familiarity in trucking industry Knowledge of DOT regulations and hours of service Proficient in computers Excellent organizational and customer service skills Ability to multi-task High level of self-motivation Excellent communication and negotiation skills Able to follow and adhere to Logistics ISO procedures and corporate policies What makes CLAW a great place to work? Here are some of the benefits that we offer our team: Competitive pay Comprehensive benefits Medical insurance Dental insurance Vision Life Insurance 401(k) PTO Powered by ExactHire:177683
    $30k-39k yearly est. 10d ago
  • CALL TAKER

    City of Warren, Mi 4.1company rating

    Dispatcher job in Warren, MI

    Job type: Part-Time Pay Rate: $30.00/hour Job Status: Sourcing The City of Warren is accepting applications for the position of part-time Call Taker. Receives incoming telephone calls and makes independent judgment relative to the kind of action necessary. Receives, types and sends L.E.I.N. messages and broadcasts to appropriate units. Enters information into Computer Aided Dispatch consoles. This position may work the day, afternoon or midnight shift. Emergency dispatch is open 24 hours a day, 7 days a week; acceptance of 6 hour shift blocks required. Requirements: * Age 18 years or older by closing date of application * Possession of a valid license to operate a motor vehicle in the State of Michigan. * No felony convictions * U.S Citizen * At least two (2) full years of 9-1-1 emergency dispatch experience * EMD Certification preferred through Priority Dispatch. Will through certification process for those that qualify. Pay rate: $30.00/hour Apply: Warren City Hall-Human Resources #410 One City Square, Warren, MI 48093 Weekdays 8:30 a.m.-4:30 p.m. . Deadline: Open until filled EQUAL OPPORTUNITY EMPLOYER To print the forms required for application, print: * Application * Full-time Release Info. Agreement form * EEO form * Drug Testing Policy and Procedure Statement * Drug Free Workplace Policy If you have any questions please contact Human Resources at ************.
    $30 hourly 60d+ ago
  • Sober Support Unit (SSU) Emergency Medical Te

    Oakland Community Health Network 3.6company rating

    Dispatcher job in Pontiac, MI

    Job Description As an Emergency Medical Technician (EMT) on the Sober Support Unit (SSU), you work as part of a multidisciplinary team to monitor and assist individuals in acute detox situations. The SSU is a short-term, 24-hour program for adults experiencing the side effects of drug and alcohol misuse. The goal is to provide a safe, supportive environment and a connection to follow-up treatment. Essential Functions: Perform initial and ongoing care assessments for individuals with chronic or non-urgent health issues. Monitor person's served health Obtain and monitor vital signs to ensure stable health and safe withdrawal. Assist in medication: Help individuals in self-administering medication as ordered by a physician. Document all care: Complete detailed, timely, and accurate documentation of all assessments, interventions, and observations. Administer first aid for any non-life-threatening health conditions. Intervene in detox situations: Provide immediate assistance and intervention for individuals experiencing acute symptoms of detoxification. Maintain a supportive environment: Contribute to a non-judgmental, engaging, and empathic atmosphere. Collaborate with the team: Work effectively with other staff, such as peer support specialists, to provide integrated care. Other duties as assigned Job Requirements and Qualifications: Education: High School Diploma or GED Training Requirements (licenses, programs, or certificates): Certified Emergency Medical Technician (EMT) license BLS Certification Experience Requirements: Experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities preferred. Experience in providing services in the public sector preferred. Job Specific Competencies/Skills: Ability to build positive relationships with contractors and community partners. Knowledge of Health Care Systems desired Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services Demonstrated effective interpersonal skills. Demonstrated ability to work effectively in a team environment. Demonstrated effective negotiation skills. Demonstrated effective written and oral communication skills. Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information: Travel required, physical requirements, on-call schedules, etc.: Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
    $30k-36k yearly est. 2d ago
  • Dispatch - Shuttle

    Metro Cars

    Dispatcher job in Romulus, MI

    *Overall responsibility Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport. Overall responsibilities include the monitoring of; vehicle location, headway maintenance in accordance with contractual obligation, and emergency resource allocation as indicated and provide the first line of quality customer service to phone inquiries and complaints. This position requires flexibility in scheduling as candidates must be able to work holidays, weekends, and nights. Starting wage of $11.25 per hour. Key tasks and responsibilities • Monitor vehicle location, route adherence and headway maintenance within the guidelines of contractual obligations. • Monitor and respond to all radio traffic for deployed shuttle fleet. • Record all incoming location radio traffic for deployed shuttle fleet. • Perform daily shift checks of Clever Device equipment for deployed units. • Perform daily shift checks of Angle Trax equipment for deployed units. • Complete daily shift reports. • Provide off going report to incoming relief dispatchers. • Contact emergency services as requested by any driver involved in any event, the on duty supervisor, quality assurance supervisor or the director of transportation. • Document complaints, driver incidents, action response to all incidents outside of daily routine. • Respond to incoming phone inquiries with the idealism that you are the first line of quality customer service. • Record and report to management all attendance issues (call off, tardy, etc.) that occur on your shift. • Perform other duties as directed. • Adhere to established company policies, procedures and guidelines. Job Requirements: - Read, write and speak English fluently - Minimum of 1 year of customer service experience - Capable of operating multiline telephone equipment and dispatch computer equipment. Candidates should: • Have the ability to work in a structured, fast-paced environment, with defined deadlines. • Be self-motivated and require little supervision • Be able to interact well with the public • Possess strong organizational skills with attention to details • Strong written/spoken skills when reporting to management • Be familiar with basic computer functions and willing to be trained in the use of transportation software • Have a willingness to train others in the performance of job function
    $11.3 hourly 60d+ ago
  • Dispatch Coordinator

    Suburban Automotive Services

    Dispatcher job in Sterling Heights, MI

    The Dispatch Coordinator is responsible for dispatching vehicles to technicians and detailers to be serviced for upcoming events. The Dispatch Coordinator will also update the status of vehicles throughout the process before quality sign-off. Salary Overview:The pay rate for this role starts at $17 per hour based on experience. Hours: The hours for this role are Monday through Friday 7:30am to 4pm. Dispatch Coordinator Responsibilities include: Receive, process, and file work orders. Update vehicle status throughout the service process. Enter timesheets for technicians and prep staff. Complete work orders to be sent to billing. Ensure vehicles are completed on time. Create vehicle retrievals. Oversee vehicle repairs and quality inspections. Coordinate between departments with coordinators and shop floor to meet deadlines. Adhere to Suburban Automotive Service's DRIVEN values and align business practices to support the SAS mission and vision. Dispatch Coordinator Qualifications and Skills: A high school diploma/GED. Valid driver's license and clean driving record. 0-1 year of previous dispatch experience (preferred). Basic PC skills with a general understanding of Microsoft Office. Written and verbal communication skills. Ability to work in a fast-paced environment. Able to work independently with minimal supervision and direction. Must have superior attendance, and be prompt and reliable. Dispatch Coordinator Working Conditions and Physical Demands include: Work requires a willingness to work a flexible schedule. May require occasional evening and/or weekend work. This position requires minimal walking, standing, and lifting. Applicants must be okay with sitting for extended periods.
    $17 hourly 4d ago
  • Coordinator, Dispatch

    McLane 4.7company rating

    Dispatcher job in Plymouth, MI

    is responsible for Driver dispatch operations in the Transportation Department. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: · Schedule\: 3 RD Shift\: Sunday - Thursday 8pm-4\:30am · Generous benefits available on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. · 401(k) with annual company match. · Paid holidays, vacation time, educational assistance program, and more! ESSENTIAL FUNCTIONS: · Prepare daily records and memos, and maintain filing system for Driver Vehicle Inspection Reports. · Complete transportation pouches including route manifests, invoices, special customer notifications, maps, and store keys for drivers. · Develop and update driver and helper dispatch schedule daily. · Understand DOT hours of service and ensure driver compliance. · Set up daily tractor/trailer assignment for drivers. · Verify the roadworthiness of tractors and trailers and keep maintenance records. · Contact customers to inform them of variances in delivery times. · Expedite driver manifests and highlight keys. · Provide timely reports to immediate supervisor as requested. · Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. · Meet this position's physical demands. · This position has additional duties. Special projects may be assigned at the position supervisor's discretion. MINIMUM QUALIFICATIONS & REQUIREMENTS: · Have a high school diploma or equivalent. · At least 2 years of similar work experience is preferred · Have a solid working knowledge regarding the distribution environment and dispatch issues and procedures. · Be knowledgeable with Workday relating to recordkeeping and scheduling for drivers and helpers. · Proficiency with Microsoft Office programs (Excel, Outlook, Word, Access) is preferred. · Be able to read maps. · Ability to communicate in various methods with different levels. · Mathematical ability for maintaining schedules. · Candidates may be subject to a background check and drug screen, in accordance with applicable laws. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $33k-39k yearly est. Auto-Apply 3d ago
  • 911 Dispatcher- Full Time

    County of Monroe

    Dispatcher job in Monroe, MI

    Department: Central Dispatch Affiliation: POAM Communication Specialist Wage: $24.30 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.
    $24.3 hourly Auto-Apply 60d+ ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Dearborn, MI?

The average dispatcher in Dearborn, MI earns between $26,000 and $44,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Dearborn, MI

$34,000

What are the biggest employers of Dispatchers in Dearborn, MI?

The biggest employers of Dispatchers in Dearborn, MI are:
  1. ABC Legal Services
  2. Cliffs
  3. United Road Services
  4. Metro Cars
  5. New Branch
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