We are seeking a reliable and motivated Warehouse Dispatcher to join our team. This role is essential in ensuring the smooth operation of our warehouse, coordinating package sorting, and maintaining efficient communication with team members. The position offers a competitive wage of $20/hour and operates on a daily (OT possibly Sat/Sun) schedule from 6:00 AM to 12:00 PM.
Responsibilities:- Coordinate and dispatch warehouse tasks to ensure timely processing of packages.- Utilize basic computer skills to log and track shipments, update inventory systems, and generate reports.- Assist in sorting and organizing packages within the warehouse as needed.- Communicate effectively with warehouse staff, drivers, and supervisors to ensure seamless operations.- Maintain a clean, safe, and organized warehouse environment. Follow safety protocols and ensure compliance with warehouse procedures.
Qualifications:- Basic computer skills, including familiarity with inventory or dispatch software (training provided).- Strong interpersonal skills and the ability to work well with a team.- Punctual and reliable with a strong work ethic.- Comfortable working in a fast-paced warehouse environment.- Ability to lift and move packages (up to 50 lbs) and assist with sorting as needed.- High school diploma or equivalent preferred.- Previous warehouse or dispatching experience is a plus but not required.
About Cardinal Staffing
At Cardinal Staffing, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, Surestaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA).
We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us:
Access to a wide range of job opportunities
Competitive pay
Health and Wellness Programs (including EAP)
Medical benefits including medical, vision, dental, and prescriptions
Electronic weekly pay
Employee Advocacy & Personalized Job Support
Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Surestaff is an equal opportunity employer.
Notice Regarding the Use of Artificial Intelligence in Employment DecisionsIn accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment?related evaluations.AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision?making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation.
Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today!
$20 hourly 14d ago
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911 Dispatcher/Telecommunicator
Boone County Fiscal Court 4.2
Dispatcher job in Florence, KY
Job DescriptionDescription:
Responsible for the proficient operation of the communication and dispatch functions of the shift. Duties include those of the call taker as well as all radio positions. This employee reports directly to the assigned Shift Communications Supervisor of PSCC.
Major Essential Duties
Answers 911 and 7 digit non-emergency phone lines in a timely and courteous fashion
Enters information received into the Computer Aided Dispatch system in a timely, accurate, and complete fashion
Handles radio communications
Dispatches appropriate personnel via radio, or other approved method, any and all calls and requests in a timely, accurate and courteous fashion
Responsible to complete requests for information and contacts as requested by public safety agencies operating in the field, including but not limited to phone calls, and other information systems including LINK, NCIC, , E-Warrant System, and paging system
Provides accounting for activities of all public safety personnel and equipment as reported to PSCC via radio and telephone by entry into the CAD system
Responsible for carrying out all policies, general orders and directives for the Communications Section.
Handles all communications assigned to their respective position and assists other telecommunicators as part of the team. Maintains situational awareness within the Center via passing of voice and written data to and from other operators within the Center. Must be able to multi-task while listening to both traffic on the station and dialog within the room.
Operate LINK, NCIC, AVIS, DLIC, NLETS, Criminal History III and other computer system inquiries as requested by Law Enforcement member agencies as regulated by applicable Federal, State, and local rules, regulations, statues, ordinances, policies and operating procedures.
Assists in development of all Standard Operating Procedures for dispatch.
Trained and complies with all Federal, State, and PSCC rules, regulations, standard operating procedures, general orders, and directives for the Communication Section.
Enters and process warrants and protections orders.
Other duties as assigned.
Supervisory Responsibilities
In the absence of Shift Supervisor may be appointed as Acting Shift Supervisor to perform and carry out their duties.
Relationships
Operators work in close relationship with Shift Supervisors keeping them apprised of daily operations. This position is closely monitored and supervised.
Requirements:
Qualifications
Education and/or Experience
Graduate of standard high school, or equivalent supplemented with some experience in computers and customer service. Any combination of experience and training which provides the desired knowledge, skills and abilities required.
Language Skills
Ability to communicate effectively in English both orally and in writing
Ability to create shift reports
Ability to assist in the development of all standard operating procedures in dispatch
Mathematical Skills
Able to multiply, divide, add and subtract
Demonstrate the ability to read maps
Reasoning Skills
Ability to solve practical problems
Ability to be patient and objective
Problem solving and resolution
Certificates, Licenses, Registrations
The ability to obtain
State Telecommunicator Certification(TIPS)
Criminal Justice Information System Certification(CJIS)
Appropriate National Incident Management Certifications (NIMS)
Emergency Medical Dispatch (EMD)
Other Knowledge and/or Skills
Have knowledge of the operation of a copy machine, computer, fax machine and other related office equipment.
Ability to keep accurate records
Strong file organization skills
Ability to work under close supervision
Physical Demands
While performing job duties, the employee could reasonably be expected to sit, stand or walk and hear, reach with hands and arms, use hands to type, handle paper and file. Must be able to lift or move up to 20 pounds
Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus
Must be able to pass an audiogram test for hearing
Must be able to file, bend and stoop at file cabinets and lift ledgers as needed
Work Environment
The work environment is considered a standard office environment. It has a noise level that is Low to Moderate.
Comments
An employee in this job must display the following:
Positive and Professional Attitude
Be a team-player
Must be able to take instruction
Must be dependable
Adherence to the applicable provisions of the Department Rules and Regulations, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and polices set forth by appropriate authorities
Must have personal integrity and remain free of felony convictions
Commitment to serve the county's best interests
Ability to work all shifts
Must maintain confidentiality
Must be 18 years or older
Must be bondable
$27k-33k yearly est. 28d ago
Communications Dispatcher
Kings Island 3.9
Dispatcher job in Mason, OH
$17.50 / hour
Age Requirements
.
Joining our Safety Team means helping to ensure a safe park environment for all guests and associates.
With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions.
Some of our amazing perks and benefits:
FREE Admission to Kings Island and other Six Flags Parks and Waterparks!
FREE tickets for friends and family!
Exclusive employee RIDE nights, GAME nights, and FREE FOOD events!
Training and development programs with opportunities for advancement!
Programs in Food Certification, Diversity & Inclusion, and more!
Discounts on park food and merchandise!
Discounted on-site dormitory housing for associates living 30+ miles away (18+ only)!
Responsibilities:
Dispatches all routine and emergency traffic for assigned channels; dispatches all police/security call as well as first aid and fire department calls.
Monitors and responds to all relevant radio traffic; monitors and dispatches alarms received in the communications center.
Monitors weather radar and lightning detector; advises appropriate units of weather conditions as directed by management.
Follows established procedures in notifying individuals of events happening in their respective locations; broadcasts in-park pages as directed by management.
Answers and processes routine calls to the communications center; speaks clearly and concisely over microphones, two-way radios and telephones.
Answers and processes emergency 911 calls to the communications center.
Qualifications:
High School Diploma or GED and proficiency in Microsoft Word.
Ability to speak clearly and concisely.
People who interact well with others from all backgrounds and age groups.
Individuals who work well within a team with a commitment to safety.
Availability to include some weekdays, weekends, evenings, and holidays as needed.
People who love helping others and will support the needs of our guests and associates.
$17.5 hourly 6d ago
Seasonal Public Safety/Security
Cincinnati Reds 4.3
Dispatcher job in Cincinnati, OH
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Seasonal Public Safety/Security Department: Ballpark Operations
FLSA Status: Hourly, Non-Exempt
Job SummaryThe role of the Seasonal Public Safety/Security Officer supports Ballpark Operations in ensuring that each visitor to Great American Ball Park has an enjoyable and safe visit. They provide this by tending to all the needs of public safety and security as directed by management. They will be controlling and managing crowds, enforcing all regulations, Great American Ball Park and MLB policies. They will execute pre-game screening, bag checks, sweeps to prevent dangerous items and other prohibited items from entering the ballpark. There will be additional security assignments; field, player, coach, umpire along with additional measures of security that are in high profile and secured areas. These security measures stated are just a few that will be required and may change as directed by Reds management.
Minimum Requirement
Education: High School diploma/GED
Experience: Previous security experience but not required
Skills: Problem solving and ability to be adaptive to change. Ability to clearly communicate rules and directions, listen to concerns, and interact with the public in a professional, respectful manner.
Preferred (Desired) Qualifications
Education: High School diploma/GED
Experience: Some security experience but not required.
Skills: Ability to be proactive to change, de-escalation techniques, and positive attitude towards co-workers and guests.
Reporting StructureThis role reports directly to the Supervisor of Seasonal Public Safety/Security
Physical Requirements - Ability to sit/stand for extended periods
- Lift up to [e.g., 25] lbs occasionally
- Use of standard office equipment (computer, phone, copier)
- Ability to work in any position assigned
- Ability to work a minimum of 30 games to include weekends
Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.
$27k-35k yearly est. 7d ago
Dispatcher
Atlas Air Worldwide Holdings 4.9
Dispatcher job in Erlanger, KY
Performs flight planning and flight following functions in compliance with Company manuals, the Operation Specifications and applicable FARs.
Responsibilities
Has joint responsibility with the Captain for the safe dispatch of the airplane.
Monitors, analyzes, calculates flight factors, airplane performance, operating limitations, MEL/CDL/NEF, weather reports, NOTAMS and creates/updates flight plans.
Performs flight planning and flight following functions including monitoring changing conditions, uses available information to develop/update flight plans, and when appropriate, communicates information, instructions, and guidance to flight crewmembers.
Performs flight following duties in accordance with the FAR's and Company policy.
Maintains Operational Control; operational planning of all movements, initiation, continuation, diversion, termination, and cancellation of all flights planned or conducted.
Creates an environment that encourages teamwork by:
Informing management of unique or difficult situations
Providing on-going assistance to other dispatchers through shift log notes
Establish and maintain working relationship with employees in pertinent areas such as Maintenance, Crew Scheduling Resources and System Operations
Completes required dispatch training within the time limits as outlined by the FAR's
Qualifications
Current FAA Aircraft Dispatcher certificate
Worldwide geographic familiarity
A strong working knowledge of Microsoft Office applications
Be able to read, speak, write and understand the English language
Hourly Rate: $32.50
The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at ******************************************
To view our Pay Transparency Statement, please click here: Pay Transparency Statement
“Know Your Rights: Workplace Discrimination is Illegal” Poster
The "EEO Is The Law" Poster
$32.5 hourly Auto-Apply 30d ago
Dispatcher
Apollo Home 3.4
Dispatcher job in Cincinnati, OH
Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.
Dispatch Representative No experience necessary- we will train Customer Service Professionals eager to learn! As a dispatcher, you will work as part of a dynamic and passionate team to ensure desired sales metrics. You will match the right technician to every job, helping achieve the company's financial goals. Dispatch Responsibilities
Schedule and coordinate all booked calls. Monitor calls in unassigned.
Evaluate booked calls and assign the best technician to each service appointment.
Maximize revenue by maintaining complete control over scheduling service and maintenance calls with customers and monitor technicians' performances.
Meet daily revenue goals by prioritizing the most urgent and profitable calls.
Relay accurate information to technicians, ensuing proficient, quality customer experiences; including any special instructions.
Update customers throughout the day on the technician's progress.
Hold morning briefing on D-board with Service Manager and update throughout the day.
Including:
Number of Calls on D-board.
Opportunity Calls
Be professional and establish customer rapport, encouraging repeat business.
Respond to customer requests, resolving issues and promoting the brand.
Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
Working with the Service Manager, develop contingency plans for busy times.
Debrief Service Technicians after completion of each call.
Follow up - respond to all messages left through on call answering service.
Forecast workload for 2 - 3 days out review with Service Manager.
Contact customers with a “Parts Pending” status as parts are received for scheduling.
Update customer files as information is received from installation or service.
Take incoming customer calls during times of high volume or coverage purposes.
Other duties as assigned.
Requirements
Proven track record in customer service or dispatch.
IT competent; good typist and proficient with phone systems.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communications.
Passionate about ABC Company and loves the brand.
Ability to build trust, diffuse conflict and hold others accountable.
Bachelor degree or equivalent is a plus.
Engaging personality that blends well with a fast-paced, goal-driven environment.
Competitive individual contributor who also loves to win as a team.
Highly motivated, flexible and great attitude on life.
Advanced customer service skills.
Ability to multi-task
Flexible schedule must be able to work second shift
$28k-35k yearly est. 60d+ ago
Regional Dispatcher
Usalco 3.0
Dispatcher job in Fairfield, OH
USALCO, LLC is a major producer with an extensive manufacturing network and a leading provider of aluminum-based component products used in water treatment, pulp and paper manufacturing, the making of catalysts for oil refining, the housing market and other sectors. The right individual will have a can-do attitude, the ability to be part of a team while operating independently, and consistently performs to very high standards.
JOB SUMMARY:
The position requires a motivated, detail oriented, and results driven team player who:
· Incorporates safety and quality into every decision while performing day-to-day activities
· Will actively seek out opportunities to continuously improve their role and improved performance of the transportation department.
The Dispatcher schedules and dispatch drivers and equipment as needed to meet customer needs. Coordinate and set up daily dispatch routes for multiple USALCO plant locations. Monitors electronic logging system of drivers and makes corrections when needed. Coordinates breakdown of trucks and trailers with USALCO mechanics and outside repair vendors. Works with plant employees to make sure product is available and that trucks our loaded correctly with correct product. Monitor driver compliance with hour of service regulations, qualification requirements and pre/post trip inspection reports.
ROLES AND RESPONSIBILITIES:
1. Follow all company policies and objectives in a safe and courteous manner.
2. Strive to continuously improve the driver to dispatch and customer service experience.
3. Coordinate and set up daily dispatch routes for all drivers in multiple plants.
4. Modified/change dispatching during shift to accommodate changing customer deliveries.
5. Exceed Customer Service Interface responsibilities:
o Assisting with resolution of customer delivery issues and customer complaints in a timely manner
o Maintain accurate customer information in USALCO databases and software programs
o Process return product from customer back into the plant.
6. Ability to coach drivers on the safe loading and unloading of trailers.
7. Knowledge and compliance with Department of Transportation Regulations directly affecting our Drivers.
8. Understanding chemical related products that USALCO manufactures.
9. Monitor Electronic logging and assist with troubleshooting errors by drivers.
10. Help maintain Driver Qualification records.
11. Help maintain trailer and truck maintenance and truck repairs. Contact Roadside repair for service on equipment.
12. Monitor and report on Driver performance.
13. Equipment checks on trailers in yard.
14. Must be able to work overtime as needed.
15. Perform other duties as assigned in support of business goals and objectives.
MINIMUM QUALIFICATIONS:
KNOWLEDGE AND SKILLS
Requires organizational and planning skills to effectively complete assignments.
Must be dependable, flexible and able to respond on short notice to satisfy requirements of customers.
Requires good interpersonal and communication skills.
The ability to clearly and succinctly communicate with others, both verbally and in written form and provide exceptional customer service, and become an intricate component of our progressive team environment
EDUCATION:
AA degree in Business Administration
Four-year degree in Business Administration or Logistics Management, Supply Chain preferred
EXPERIENCE:
Minimum of 5-year prior experience dispatching in 24/7 operation.
Preferred Chemical/HAZMAT field dispatching.
Minimum of Intermediate Proficiency in Microsoft Excel, Word & PowerPoint
Experience with PaperSave, Great Plains and Electronic Logging Device, preferred
ESSENTIAL FUNCTIONS:
The Ability to:
Routinely sits 80 to 90% of shift
Be flexible with work hours to meet demands of transportation
Less than 30 % travel
USALCO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As a general policy, USALCO does not offer employment visa sponsorships upon hire or in the
$28k-35k yearly est. 11d ago
Dispatcher II, Public Safety Dispatch Center, Full-time, Second Shift
Uc Health 4.6
Dispatcher job in Cincinnati, OH
Dispatcher II, Second Shift, Public Safety Dispatch Center UC Health is hiring a full-time Dispatcher II for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. The Dispatcher II will support Public Safety Dispatch Center delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.
About UC Health, LLC
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Responsibilities
Public Safety Dispatchers must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field.
Public Safety Dispatchers must have extensive knowledge of public safety operations at each campus served by UC Health Department of Public Safety (DPS), including physical locations, DPS policies and procedures, and facility operations.
Dispatchers must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces to ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders. Enters, updates, and retrieves information for a variety of different sources, including officers working in the field.
Must operate a variety of communications equipment including multiple channel radio consoles, telephone and computer systems. Monitors various alarm systems and closed circuit cameras at multiple UC Health facilities. Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather related problems to appropriate personnel.
May work evenings, nights, weekends and holidays to maintain 24-hour, seven day a week coverage of the dispatch function.
Qualifications
Minimum Required: High School Diploma or GED.
Preferred: Associate's Degree.
APCO Basic Telecommunicator certification is required within one year of hire.
Minimum Required: 3 - 5 Years equivalent experience.
Preferred: 6 - 10 Years equivalent experience.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable, and diverse place of employment.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
$24k-28k yearly est. Auto-Apply 60d+ ago
Dispatcher
Rbglobal
Dispatcher job in Cincinnati, OH
The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.
Responsibilities
Direct activities related to towing operations and on-time performance goals.
Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
Plan future day resource requirements and coordinate with towers to line up required truck resources.
Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
Monitor transportation costs and identify opportunities for cost savings.
Recruit new towers to build towing networks with added resources.
Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
Monitor work-in-progress & make necessary adjustments to ensure timely performance.
Identify and escalate issues or concerns related to transportation activities to management.
Form a fundamental relationship with the IAA Transportation team.
Establish and maintain good, positive working relationships with all tow drivers.
Review and analyze reports on transportation activity, including Time Performance metrics.
Comply with safety guidelines along with company policies and procedures.
Other duties as assigned.
Qualifications
2+ years customer service experience, 1+ years direct dispatch
$29k-38k yearly est. Auto-Apply 60d+ ago
Dispatcher 3rd Shift
Professions Inc.
Dispatcher job in Cincinnati, OH
Job Description
Overnight Transportation & Dispatch Operations Coordinator (3rd Shift)
We are seeking a detail-oriented overnight Transportation & Dispatch Operations Coordinator to support driver dispatch, billing accuracy, and inventory control during 3rd shift operations. This role is essential to maintaining smooth overnight transportation activity, ensuring accurate documentation, cost tracking, and fleet readiness. The position is primarily on-site, with limited weekend remote flexibility.
Key Responsibilities
Overnight Dispatch and Driver Support
Coordinate and dispatch drivers to meet delivery schedules and operational priorities.
Monitor driver activity to ensure compliance with safety policies and performance expectations.
Serve as the primary overnight contact for drivers and urgent transportation issues.
Assist with real-time problem resolution, including route changes, delays, and service disruptions.
Billing and Administrative Operations
Review, process, and verify transportation invoices, trip tickets, and delivery documentation.
Track trip costs, fuel usage, and service charges for accuracy and reporting.
Maintain accurate records for orders, deliveries, and billing discrepancies.
Complete data entry and prepare nightly and weekly operational reports.
Inventory and Equipment Management
Monitor fuel levels, vehicle availability, and equipment inventory.
Track fleet usage and identify maintenance or service needs.
Maintain accurate logs for vehicles, assets, and operational supplies.
Operations Support and Emergency Response
Support after-hours emergency and incident response procedures.
Communicate critical updates to management and internal teams.
Assist with process improvements focused on efficiency, cost control, and service reliability.
Qualifications
Associate degree preferred or 1-3 years of experience in dispatch, transportation, logistics, or billing.
Experience supporting overnight or after-hours operations is preferred.
Proficiency with dispatch systems, logistics software, and Microsoft Office applications.
Strong organizational skills with the ability to multitask and work independently.
Excellent written and verbal communication skills.
Schedule
Full-time, 3rd shift (overnight).
Weekend remote options available based on operational needs.
Benefits
Negotiable salary based on experience.
401(k) and retirement plan.
Health, dental, vision, and life insurance.
Paid time off.
Flexible scheduling options.
$29k-38k yearly est. 14d ago
Dispatcher
SCS Engineers 4.4
Dispatcher job in Cincinnati, OH
The Dispatcher will oversee a fleet of truck drivers, ensuring safety, efficiency, and compliance with company policies and federal regulations. This role demands excellent communication skills, a proactive approach to problem-solving, and the ability to manage multiple tasks simultaneously.
Key Responsibilities
Assign and schedule drivers to routes based on delivery requirements and driver availability.
Communicate with drivers to provide instructions and updates throughout the day.
Monitor and track the progress of deliveries, addressing any issues or delays.
Maintain accurate records of driver logs, delivery times, and route details.
Collaborate with customer service to address and resolve delivery-related inquiries.
Ensure compliance with all safety and DOT regulations.
Analyze and optimize route efficiency to reduce costs and improve service levels.
Coordinate vehicle maintenance and repairs to minimize downtime.
Analyze and improve fleet performance metrics to enhance operational efficiency.
Enforce safety protocols and conduct regular safety meetings and training.
Address and resolve HOS or safety-related issues promptly.
Provide support in case of emergencies or unforeseen situations.
Requirements
Qualifications
High School Diploma or GED; Associate Degree in Logistics or a related field preferred.
Minimum of 2 years of experience in dispatching or a related field.
Strong communication and multitasking skills.
Knowledge of DOT regulations and compliance.
Ability to work in a fast-paced and high-pressure environment.
Excellent problem-solving skills and attention to detail.
Abilities Required
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential job functions.
While performing the responsibilities, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$27k-34k yearly est. 28d ago
Dispatcher - Part Time
Tire Discounters 3.1
Dispatcher job in Cincinnati, OH
ESSENTIAL FUNCTIONS: * Develop delivery routes and maintain contact with drivers throughout the day * Collaborate with management to modify daily routes to accommodate the needs of customers * Act as a communication liaison through the two-way dispatching system and answer incoming phone calls from drivers on the road
* Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
* Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
* Ensure continuous implementation and enforcement of Tire Discounters' policies and procedures.
* Build and maintain a team effort consistent with the goals of the company
* Assist and perform other duties of absent employees as necessary.
* Be a strong mentor and lead by example.
* Protect company assets, cash, inventory, equipment, systems and documents
* Adhere to state, local and federal laws
* Maintain a drug-free workplace
* Adhere to policies for work orders and invoices
KNOWLEDGE, SKILLS, AND ABILITIES:
* Previous dispatcher work experience preferred
* Must be able to work a flexible schedule that includes occasional evenings and Saturdays
* Minimum 2 years of previous customer service and/or sales experience
* Strong telephone, verbal and written communication skills
* Ability to work under pressure and handle multiple tasks at one time
KPIs:
* Service Valet Outpost car count growth through effective routing
* Service Valet Outpost customer service ratings through effective routing
* Car count of Service Valet Center and supported retail stores through effective routing
EDUCATION AND WORK EXPERIENCE:
* High school diploma or higher
* Minimum age requirement of 18 years
* Valid In state motor vehicle license
* Ability to work Saturdays
PHYSICAL DEMANDS:
* Sitting for long periods of time
* Minimal walking, or standing, throughout the day
* Talking, typing, and texting continually throughout the day
$28k-35k yearly est. 60d+ ago
Emergency Communication Dispatcher, Public Safety
University of Cincinnati 4.7
Dispatcher job in Cincinnati, OH
Apply now Job Title: Emergency Communication Dispatcher, Public Safety Work Arrangement: Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.
UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success.
About the Department
Are you a highly-motivated detail-oriented multi-tasker who enjoys working with a team of people? If so, you could be a perfect fit for the Emergency Communications Dispatcher for the University of Cincinnati's Department of Public Safety. Under the direction of a higher level supervisor, you would operate communication equipment to dispatch personnel and equipment for Public Safety's Police Division. If you have experience operating emergency communications equipment and are interested in one of the best benefits packages in the area, please read on.
As one of the largest employers in the region, the University of Cincinnati offers a generous vacation and benefits package including tuition remission for all eligible full and part-time employees, their dependents, and spouse or domestic partner. Additional professional development opportunities are available through Communiversity along with unlimited access to E-Learning courses. A variety of retirement options are offered including an opportunity to participate in a traditional pension plan as well as optional supplemental retirement plans. Very cost-effective healthcare and dental plan options are available accompanied by health savings accounts, flexible spending accounts, and employee assistance programs. Employee discounts are offered through numerous organizations including the Campus Recreation Center, University Athletics, Cincinnati Ballet, Cincinnati Zoo, Newport Aquarium, US Bank Arena, Cincinnati Bengals, and the University Bookstore. Please visit ********************** to discover all of the benefits offered.
Job Overview
Under direct supervision from the Emergency Communication Center Manager, a higher-level Emergency Communications Dispatcher, supervisor, or training officer, operate communication equipment dispatching personnel and equipment.
Essential Functions
* Operate radio, telephone and computer equipment at base station. Coordinate communication operations for Law Enforcement, Facilities Management, Fire Inspectors, Fire Alarm Technicians, Parking Services, and Student Health.
* Receive and record telephone calls; receive and transmit communication dispatching personnel and equipment to all UC campuses.
* Operate equipment and enter data/queries into the appropriate computerized system; monitor and perform all functions for RCIC/LEADS; monitor computer operations and transmit messages; monitor proprietary alarm systems, radio systems, and environmental control computer; monitor multiple screens and operate equipment simultaneously.
* Maintain radio, teletype and other required records.
* Operate with a headset or handset for radio and phone functionality
* Required to work all shifts, weekends, and holidays throughout training period. After training period, may require working rotating shifts, weekends, and holidays.
* Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
High School Diploma/GED
Required Experience
Six (6) months computer or keyboarding, and at least one year extensive telephone experience is required. Must obtain Regional Crime Information Center (RCIC) certification, APCO PST 1 certification, and Priority Dispatch IAED EMD certification by end of one year probationay period.
Additional Qualifications Considered
Telephone experience within a public safety setting
Application Information
You must indicate on your resume, materials evidence of having the experience, skills, and/or education required for this title. Please document all dates of employment, description of relevant duties, and full-time/part-time status. The complete resume will be the sole criteria used by Human Resources to determine eligibility, which will be based on the minimum qualifications. Must pass background investigation, psychological assessment, and polygraph examination.
Subjects & Weights: 100% training and experience as detailed on the resume.
Are you eligible to receive Ex-Veteran Credit? You must have a DD214 stating that you received an Honorable Discharge. In order to receive the additional credit for your military service, you must do one of the following with your DD214:
1) Attach a copy of the DD214 to your application.
2) Fax a copy to our office within 3 days after the closing date. Our fax number is 556-9652.
3) Bring a copy to our office within 3 days after the closing date. We are located at the University of Cincinnati, University Hall, 51 Goodman Dr., Suite 340
FOP represented position.
Pay Grade: 7
Starting hourly rate: $28.70
Post-Probationary rate: $30.12
Physical Requirements/Work Environment
* May require working rotating shifts, weekends and holidays.
* Sitting - Continuously
* Talking - Continuously
* Hearing, listening - Continuously
Compensation and Benefits
UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include:
Comprehensive Tuition Remission
UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.
Robust Retirement Plans
As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position.
Real Work-Life Balance
UC prioritizes work-life balance with a generous time-off policy, including:
Vacation and sick time
11 paid holidays and additional end-of-year paid time off (Winter Season Days)
6 weeks of paid parental leave for new parents
Additional Benefits Include:
* Comprehensive health coverage (medical, dental, vision, prescription)
* Flexible spending accounts & wellness programs
* Professional development & mentorship opportunities
To learn more about why UC is a great place to work, please visit our careers page at *******************************
UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: ***************************************************************
Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at ***********.
Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.
REQ: 100466
SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE
Apply now
$28.7 hourly 34d ago
Valet Dispatcher - Driving
SP 4.6
Dispatcher job in Erlanger, KY
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
BASIC FUNCTION
As a Valet Dispatcher, you will be responsible for coordinating the parking and retrieving of guest vehicles by Valet Attendants, while securing and keeping track of all vehicle keys.
Responsibilities include but are not limited to the following:
Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
Monitor the amount of time guests wait for their vehicle to ensure it meets the property's service standard
Assist with the safe moving of guest vehicles in the garage and the guest areas, on an as needed basis
Secure and keep track of all guest vehicle keys
Accept and process valet fees (if applicable)
Answer the telephone using proper telephone etiquette
Inform customers of valet rates, as well as possess a thorough knowledge of the major streets, landmarks and freeways in the area of the lot to be able to provide customer directions to customers to various locations in the area, if needed
Respond to customer questions/issues in a prompt and courteous manner
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Supervisors, Facility Manager and/or Senior Manager
Assist the Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door
Help maintain the cleanliness of the area around garage office
Be on time for every scheduled work day
Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
Assist Supervisors and Managers with additional duties, as assigned
Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. Prior valet driving experience preferred.
License Requirement: The employee will be required to have and maintain a valid state driver's license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Customer Service Skills: Ability to effectively respond positively to customer problems or complaints.
Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.
Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions, if applicable to your location. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.
Other Attributes: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio.
Salary Range: $15.00 per hour (+ tips)
This role is eligible to earn tips in addition to the posted hourly rate.
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$15 hourly 21d ago
Communications Dispatcher
Six Flags, Corp 4.1
Dispatcher job in Mason, OH
$17.50 / hour Age Requirements . Joining our Safety Team means helping to ensure a safe park environment for all guests and associates. With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions.
Some of our amazing perks and benefits:
* FREE Admission to Kings Island and other Six Flags Parks and Waterparks!
* FREE tickets for friends and family!
* Exclusive employee RIDE nights, GAME nights, and FREE FOOD events!
* Training and development programs with opportunities for advancement!
* Programs in Food Certification, Diversity & Inclusion, and more!
* Discounts on park food and merchandise!
* Discounted on-site dormitory housing for associates living 30+ miles away (18+ only)!
Responsibilities:
* Dispatches all routine and emergency traffic for assigned channels; dispatches all police/security call as well as first aid and fire department calls.
* Monitors and responds to all relevant radio traffic; monitors and dispatches alarms received in the communications center.
* Monitors weather radar and lightning detector; advises appropriate units of weather conditions as directed by management.
* Follows established procedures in notifying individuals of events happening in their respective locations; broadcasts in-park pages as directed by management.
* Answers and processes routine calls to the communications center; speaks clearly and concisely over microphones, two-way radios and telephones.
* Answers and processes emergency 911 calls to the communications center.
Qualifications:
* High School Diploma or GED and proficiency in Microsoft Word.
* Ability to speak clearly and concisely.
* People who interact well with others from all backgrounds and age groups.
* Individuals who work well within a team with a commitment to safety.
* Availability to include some weekdays, weekends, evenings, and holidays as needed.
* People who love helping others and will support the needs of our guests and associates.
$17.5 hourly 6d ago
Communications Dispatcher
Cedar Fair 4.3
Dispatcher job in Mason, OH
$17.50 / hour
Age Requirements
.
Joining our Safety Team means helping to ensure a safe park environment for all guests and associates.
With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions.
Some of our amazing perks and benefits:
FREE Admission to Kings Island and other Six Flags Parks and Waterparks!
FREE tickets for friends and family!
Exclusive employee RIDE nights, GAME nights, and FREE FOOD events!
Training and development programs with opportunities for advancement!
Programs in Food Certification, Diversity & Inclusion, and more!
Discounts on park food and merchandise!
Discounted on-site dormitory housing for associates living 30+ miles away (18+ only)!
Responsibilities
Dispatches all routine and emergency traffic for assigned channels; dispatches all police/security call as well as first aid and fire department calls.
Monitors and responds to all relevant radio traffic; monitors and dispatches alarms received in the communications center.
Monitors weather radar and lightning detector; advises appropriate units of weather conditions as directed by management.
Follows established procedures in notifying individuals of events happening in their respective locations; broadcasts in-park pages as directed by management.
Answers and processes routine calls to the communications center; speaks clearly and concisely over microphones, two-way radios and telephones.
Answers and processes emergency 911 calls to the communications center.
Qualifications
High School Diploma or GED and proficiency in Microsoft Word.
Ability to speak clearly and concisely.
People who interact well with others from all backgrounds and age groups.
Individuals who work well within a team with a commitment to safety.
Availability to include some weekdays, weekends, evenings, and holidays as needed.
People who love helping others and will support the needs of our guests and associates.
Not ready to apply? Connect with us
$17.5 hourly Auto-Apply 9d ago
Dispatcher at American Midwest Towing and Service, LLP
American Midwest Towing and Service, LLP
Dispatcher job in Richmond, IN
Job Description
American Midwest Towing And Service, Llp in Liberty, IN is looking for one dispatcher to join our 5 person strong team. We are located on 4087 Us Hwy 27 N. Our ideal candidate is a self-starter, ambitious, and hard-working.
Responsibilities
Create, schedule, and maintain delivery routes for optimal performance
Maintain consistent communication with drivers to ensure successful route completion
Maintain detailed logging and tracking records
Address issues that arise and communicate changes to drivers quickly
Qualifications
Time-management and organizational skills
Highly adaptable to various situations and business needs
Strong organizational skills
Experience in the field is a definite plus
We are looking forward to hearing from you.
$28k-37k yearly est. 3d ago
Dispatcher
Northern Kentucky University 4.2
Dispatcher job in Highland Heights, KY
Posting Details Information Working Title Dispatcher Department University Police Administration Compensation Title Police Dispatcher II Position Number 30000576 Position Status Regular Work Schedule Full-time, rotating shifts and off-days, including nights, weekends, and holidays.
Hours per Week 40 Months per Year 12 Purpose of Position
This position receives calls for police services, assesses level of need and relays emergency information to officers in the field, creates records of police calls for service, makes entries into required state and national data files, monitors alarms, and greets walk-in visitors and ultimately connects them to necessary services.
Primary Responsibilities
* Maintains watch on several radio communication channels.
* Monitors and logs all transmission of the communications center and mobile units; monitors radio traffic.
* Responds to calls from citizens by determining nature of the call and obtaining relevant data.
* Dispatches officers to respond and maintains radio traffic with officers.
* Records and retrieves data using computerized systems dealing with a variety of matters.
* Dispatches officers to calls for service; performs administrative tasks using computer-aided dispatch system.
* Additional responsibilities include, but are not limited to monitoring campus building fire alarms, maintenance of communication records, and provision of general University information to the public.
* The successful candidate will be able to thrive in a diverse and dynamic environment and will be a creative problem solver.
Qualifications
REQUIRED QUALIFICATIONS:
* High School diploma or General Equivalency Diploma.
* Must be able to obtain state certification within six months from date of hire.
* Requires successful completion of psychological, polygraph, drug screen, medical and background investigations.
* Excellent computer, communication, customer service, and organizational skills required.
* Work schedule requirement includes rotating shifts, weekends, and holidays.
PREFERRED QUALIFICATIONS:
* Previous dispatch experience and/or DOCJT/KLEC telecommunicator certification.
Any candidate offered this position is required to go through a pre-employment criminal background check as mandated by state law.
Application review will begin immediately.
Minimum Education High School Diploma Preferred Education Associates Degree Minimum Experience Acceptable Equivalency Salary $20.25 - $23.67 depending on experience and KLEC certification Pay Grade S66
Posting Detail Information
Requisition Number 2025S2295 Job Open Date 11/18/2025 Job Close Date Quick Link *********************************** Is this an internal only posting?
Supplemental Questions
$20.3-23.7 hourly 41d ago
HVAC Lead Dispatcher
All Hours Mechanical LLC
Dispatcher job in Harrison, OH
Job DescriptionBenefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
HVAC Lead Dispatcher
Genesis Mechanical Services Harrison, Ohio
About Us
Genesis Mechanical Services is a commercial HVAC contractor serving Cincinnati, Ohio and surrounding area. Were known for our professionalism, fast response times, and commitment to doing things the right way. Our team is growing, and were looking for a Lead Dispatcher who can keep our technicians organized, our customers informed, and our operations running efficiently.
If you thrive in a fast-paced environment, can juggle multiple priorities, and know how to keep both technicians and customers happy this is the role for you.
Position Summary
The HVAC Lead Dispatcher manages the daily flow of service calls, coordinates preventative maintenance visits, and ensures all jobs are assigned and completed efficiently. Youll serve as the central hub between customers, technicians, and management making sure communication is clear, schedules are accurate, and nothing falls through the cracks.
This position requires strong computer skills, exceptional organization, and the ability to stay calm and decisive under pressure.
Key Responsibilities
Scheduling & Dispatch
Plan, assign, and adjust technician schedules for service, PMs, and repairs
Monitor workloads and redistribute calls to maximize field efficiency
Track job progress throughout the day and communicate updates to customers
Coordinate with management on job priorities and technician availability
Communication & Coordination
Serve as the main point of contact for customers calling in for service
Communicate clearly with technicians on job details, site requirements, and follow-ups
Keep customers informed on ETA updates and job status
Work closely with service management to ensure smooth daily operations
Operational & Administrative Support
Maintain accurate information in dispatching software (BuildOps)
Help with work order notes, purchase orders, and closing out jobs
Assist with time tracking, billing coordination, and parts or material requests
Qualifications
2+ years of scheduling or dispatch experience (HVAC, plumbing, or similar service industry preferred)
Strong computer skills (Microsoft Office, Google Workspace, or dispatching platforms)
Excellent communication with both customers and technicians
Highly organized and detail-oriented able to manage multiple priorities at once
Calm under pressure, quick decision-maker, and problem solver
Positive attitude -- team player with a strong work ethic
Compensation & Benefits
Competitive pay based on experience
Full-time, MondayFriday schedule
Paid time off and company holidays
Growth opportunities in service operations and management
Supportive, team-first culture
$34k-46k yearly est. 19d ago
911 Dispatcher/Telecommunicator
Boone County Fiscal Court 4.2
Dispatcher job in Florence, KY
Full-time Description
Responsible for the proficient operation of the communication and dispatch functions of the shift. Duties include those of the call taker as well as all radio positions. This employee reports directly to the assigned Shift Communications Supervisor of PSCC.
Major Essential Duties
Answers 911 and 7 digit non-emergency phone lines in a timely and courteous fashion
Enters information received into the Computer Aided Dispatch system in a timely, accurate, and complete fashion
Handles radio communications
Dispatches appropriate personnel via radio, or other approved method, any and all calls and requests in a timely, accurate and courteous fashion
Responsible to complete requests for information and contacts as requested by public safety agencies operating in the field, including but not limited to phone calls, and other information systems including LINK, NCIC, , E-Warrant System, and paging system
Provides accounting for activities of all public safety personnel and equipment as reported to PSCC via radio and telephone by entry into the CAD system
Responsible for carrying out all policies, general orders and directives for the Communications Section.
Handles all communications assigned to their respective position and assists other telecommunicators as part of the team. Maintains situational awareness within the Center via passing of voice and written data to and from other operators within the Center. Must be able to multi-task while listening to both traffic on the station and dialog within the room.
Operate LINK, NCIC, AVIS, DLIC, NLETS, Criminal History III and other computer system inquiries as requested by Law Enforcement member agencies as regulated by applicable Federal, State, and local rules, regulations, statues, ordinances, policies and operating procedures.
Assists in development of all Standard Operating Procedures for dispatch.
Trained and complies with all Federal, State, and PSCC rules, regulations, standard operating procedures, general orders, and directives for the Communication Section.
Enters and process warrants and protections orders.
Other duties as assigned.
Supervisory Responsibilities
In the absence of Shift Supervisor may be appointed as Acting Shift Supervisor to perform and carry out their duties.
Relationships
Operators work in close relationship with Shift Supervisors keeping them apprised of daily operations. This position is closely monitored and supervised.
Requirements
Qualifications
Education and/or Experience
Graduate of standard high school, or equivalent supplemented with some experience in computers and customer service. Any combination of experience and training which provides the desired knowledge, skills and abilities required.
Language Skills
Ability to communicate effectively in English both orally and in writing
Ability to create shift reports
Ability to assist in the development of all standard operating procedures in dispatch
Mathematical Skills
Able to multiply, divide, add and subtract
Demonstrate the ability to read maps
Reasoning Skills
Ability to solve practical problems
Ability to be patient and objective
Problem solving and resolution
Certificates, Licenses, Registrations
The ability to obtain
State Telecommunicator Certification(TIPS)
Criminal Justice Information System Certification(CJIS)
Appropriate National Incident Management Certifications (NIMS)
Emergency Medical Dispatch (EMD)
Other Knowledge and/or Skills
Have knowledge of the operation of a copy machine, computer, fax machine and other related office equipment.
Ability to keep accurate records
Strong file organization skills
Ability to work under close supervision
Physical Demands
While performing job duties, the employee could reasonably be expected to sit, stand or walk and hear, reach with hands and arms, use hands to type, handle paper and file. Must be able to lift or move up to 20 pounds
Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus
Must be able to pass an audiogram test for hearing
Must be able to file, bend and stoop at file cabinets and lift ledgers as needed
Work Environment
The work environment is considered a standard office environment. It has a noise level that is Low to Moderate.
Comments
An employee in this job must display the following:
Positive and Professional Attitude
Be a team-player
Must be able to take instruction
Must be dependable
Adherence to the applicable provisions of the Department Rules and Regulations, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and polices set forth by appropriate authorities
Must have personal integrity and remain free of felony convictions
Commitment to serve the county's best interests
Ability to work all shifts
Must maintain confidentiality
Must be 18 years or older
Must be bondable
Salary Description $25.86
The average dispatcher in Mack, OH earns between $26,000 and $44,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Mack, OH
$33,000
What are the biggest employers of Dispatchers in Mack, OH?
The biggest employers of Dispatchers in Mack, OH are: