Dispatcher jobs in Raytown, MO

Operates and coordinates combined radio communications for police, fire, and animal services. Duties include operation of 9-1-1 computer-aided dispatch, NCIC/MULES/REJIS systems, cause response and emergency preparedness weather warning sirens, TDD-TTY {hearing impaired phone) and 24-hour recorder as required. Maintains all procedures manuals, directories and maps and performs related duties. Must be able to multi-task and react to high stress situations. In addition to contact with Police, Fire, and Animal Services staff, the position interacts with Codes, other City departments, and Ambulance Personnel as well as citizens and visitors. Minimum Qualifications: High school diploma or equivalent. Must be able to type at least 35 words-per-minute. Successful completion of training program, including the completion of required NIMS level training within first six months of hire. Physical Demands: Able to sit for extended periods; stoop, bend and reach for files and shelves. Visual ability sufficient to read and write reports, correspondence, etc. Hearing ability sufficient to understand radio transmissions, conversations with individuals in person and over a phone. Speaking ability sufficient to communicate effectively with individuals in person, over a phone or radio. Prolonged periods of emotionally stressful activity requiring handling of multiple tasks simultaneously. Typical Working Conditions: Work is performed inside, sitting at radio console in a confined area with several employees at a time. Must be available for shift work and weekends. Additional Requirements: Valid Driver's License Typing Test and Critical Test Drug testing and Hearing Test Comprehensive Background Check Military Veterans: The Independence Police Department works with the Veterans Administration so military veterans can utilize their GI Bill benefits. Please contact us about the details using your benefits with us. Approval of the benefits are subject to the approval by the U.S. Department of Veterans Affairs (VA). POSITION OPEN UNTIL FILLED. This is a Communications Workers of America bargaining unit position. Please complete the APPLICANT PERSONAL HISTORY INFORMATION PACKET by selecting the link, and return the completed packet by emailing it to ******************* PersonalHistoryPacketrev20240101.pdf (indepmo.org) For more information, you may also visit IPDJobs.com EQUAL OPPORTUNITY EMPLOYER - BILINGUAL SKILLS PREFERRED

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

SERVICE DISPATCHER - GMC Schedule: Full-Time | Monday-Friday Compensation: $3,500-$5,500 per month, based on experience and performance ABOUT THE ROLE The Service Dispatcher plays a critical role in keeping the GMC service drive running efficiently. This position manages technician workflow, assigns repair orders, and coordinates with advisors and parts to ensure jobs move through the shop with minimal downtime. Established in 2010, Oakes Auto Group is family-owned and locally operated, with a culture built around stability, growth, and long-term career development. PAY & BENEFITS Competitive pay based on experience Health, dental, and vision insurance 401(k) with company match Paid time off + paid holidays Employee discounts Career growth across multiple stores Locally owned and operated Tuition reimbursement Community involvement and volunteer opportunities WHAT YOU'LL DO Manage daily shop workflow by assigning repair orders based on technician skill level, certifications, job type, and workload Monitor technician productivity, efficiency, and utilization throughout the day and adjust work as needed Coordinate with the Parts department to confirm availability, manage backorders, and respond to ETA changes Communicate job status, delays, and diagnostic needs to service advisors to support accurate customer expectations Control cycle time by prioritizing waiters, same-day promises, and internal recon work Identify workflow bottlenecks, technician overload, and potential quality concerns Prepare the next day's workload to ensure technicians can begin working immediately WHAT WE'RE LOOKING FOR We're looking for someone with prior experience in a dealership service department, preferably with GM, who has a strong understanding of technician workflow and shop operations. The right candidate is organized, detail-oriented, and comfortable making real-time decisions throughout the day. Clear communication is key, as this role works closely with service advisors, technicians, and the parts department. This position requires someone who can stay focused and effective in a fast-paced, structured environment. REQUIREMENTS Valid driver's license with a clean or acceptable driving record Ability to pass a standard background check Strong reliability and consistent attendance Comfortable working in a fast-paced, customer-focused environment Basic computer skills and willingness to learn new systems Previous service department or dispatcher experience preferred ABOUT OAKES AUTO GROUP Oakes Auto Group is a locally owned and rapidly growing dealership group serving the Kansas City metro. We take pride in creating a workplace that feels supportive, grounded, and people-first. Our teams across North Kansas City, Olathe, and Kansas City operate with a shared focus on teamwork, personal growth, and doing right by our customers and our community. We invest heavily in training, development, and internal promotion because we want our people to build long-term careers here, not just hold short-term jobs. Our stores value open communication, accountability, and a winning attitude, and we genuinely celebrate our employees' successes and milestones. Beyond the walls of our dealerships, we stay active in the community through local partnerships, volunteer opportunities, charity drives, and events that bring people together. We're proud to represent a brand that is known for its culture, its commitment to service, and its belief that great people create great experiences. If you're looking for a workplace where you can grow, feel supported, and make an impact, Oakes Auto Group is a place where you can build your career. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Our client is looking for a Dispatch Operations Manager to oversee their scheduling functions and coordinate field technicians throughout the service territory. This position plays a vital role in ensuring smooth routing, timely communication, and effective resource allocation across regional operations. The right candidate will demonstrate proven leadership abilities, hands-on experience in dispatch environments, and familiarity with the oil and gas industry. Key Responsibilities Partner with operations, sales, and customer service departments to prioritize assignments based on contract requirements and client expectations Coordinate on-call schedules and manage after-hours dispatch responsibilities Act as the main point of contact for resolving scheduling disputes, client issues, and time-sensitive service needs Review dispatch performance data and KPIs to uncover process enhancement opportunities Supervise, coach, and grow a dispatch team accountable for technician scheduling and route planning Uphold adherence to organizational safety standards and regulatory requirements Monitor work order status and technician capacity through workforce management and dispatch platforms Support recruitment efforts, conduct performance reviews, and handle disciplinary matters for dispatch personnel Manage routine maintenance calls, project assignments, and emergency requests while maximizing route efficiency and turnaround times Keep detailed records of service calls, technician schedules, and job completion updates Requirements Dedication to customer satisfaction with a service-first approach Proficiency with scheduling software, documentation systems, and communication platforms Demonstrated success in leading, coaching, and developing team members Strong verbal and written communication abilities Capacity to juggle competing demands in a dynamic, high-volume setting Solid organizational capabilities and analytical thinking Effective leadership and interpersonal skills with aptitude for motivating and mentoring staff Preferred Qualifications Prior supervisory or management experience Knowledge of client KPIs and service delivery benchmarks Experience in service operations, facilities management, utilities, logistics, or technical field settings Track record of managing or dispatching field service personnel Benefits Salary Range: $70,000 - $75,000 annually, commensurate with experience Medical, dental, and vision insurance Paid time off (PTO) Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at ****************************** Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Job Description The Guidance Center (TGC) is the Community Mental Health Center and Certified Behavioral Health Clinic serving Leavenworth, Atchison, and Jefferson counties in Kansas. We provide high-quality care to all individuals, regardless of their financial circumstances. Joining the team at TGC offers you the chance to make a meaningful impact on the most vulnerable members of our community. At our center, we offer a unique combination of counseling, case management, psychosocial, and medication services, all under one roof. We are deeply committed to our clients and are dedicated to implementing a comprehensive model of care. The Guidance Center (TGC) is currently seeking a Transportation Dispatcher to be the newest member of our innovative interdisciplinary team. The responsibility of this person will be to coordinate and field phone calls from the public for transportation. This position will schedule and coordinate transportation routes using technology and effectively communicate to drivers routes. This position will also serve as a backup driver when needed. Pay and Benefits: The opportunity to be part of a holistic and supportive team Medical, Dental, Vision KPERS Retirement System Aflac, Life, Legal Shield, and ID Theft Insurance Paid Time Off and 11 Paid Holidays Flexible Schedules Competitive hourly rate of $17.81 to $20.21; depending upon qualifications. Primary Duties: 1. Schedule pick up and drop off for clients and general public riders. 2. Maintain records of all maintenance/service dates for vehicles. 3. Maintain daily records of transportation service provided as required, i.e., number served, miles driven, time required, gallons of gasoline used 4. Maintain the vans by monitoring all needed service and repairs (cleaning, oil changes, tires, brakes, belts, etc.), then arrange for the service needed as directed by the supervisor. 5. Record daily cash earnings for KDOT Reporting. 6. Handle ridership issues (IE: complaints, concerns, lost items etc.). 7. Resolve driver conflicts. 8. Schedule drivers/Update driver Itineraries daily. 9. Adapt to changing work priorities and a fast-paced environment while maintaining professionalism 10. Maintain effective and cooperative working relationship with TGC staff as well as external customers and referral sources 11. Participate in training as directed by the immediate supervisor or TGC management staff. 12. Meet HIPAA standards for confidentiality of medical records QUALIFICATIONS: EDUCATION AND LICENSURE: Required: High School diploma or GED, and valid driver's license Preferred: Experience providing dispatch services for transportation routes. EXPERIENCE: Required: one year experience driving a 16-passenger (or larger) vehicle. Required: 6 months experience working with technology such as Teams, Excel, and Outlook. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Title Dispatch Coordinator Business Function Corporate Branch Name MHC RoadAssist Center Date 12-23-2025 Address 1524 North Corrington Avenue City Kansas City State MO Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Customer Support Specialist. This position handles inbound emergency and service calls from customers and drivers and uses established policies, procedures, and systems to schedule and manage repairs in a 24/7 environment. * Answers inbound breakdown and non-domicile truck repair calls and schedules repairs. Arranges for substitute trucks as required. * Ensures trucks are returned to service as quickly as possible and verifies repairs are adequate and cost appropriate. * Manages and documents each event in the computer systems provided. * Communicates repair status to the customer and branch management teams via multiple channels including email, text, and phone. * Performs other duties as assigned by supervisor. Qualifications * One year of dispatching and/or truck, automotive, or heavy equipment repair industry experience strongly preferred. * Customer relationship management (CRM) systems experience preferred. * Excellent verbal and written communication skills. * Ability to handle multiple tasks simultaneously in a fast-paced environment. * Excellent critical thinking, problem solving, and decision-making abilities. * Ability to work a flexible schedule to meet business needs including nights and weekends. Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled

PRN (As Needed) To receive and transmit routine and emergency information to Security, Ambulance, and/or Transportation units in the field. Supportive of the Village's mission, values, and service/hospitality (PRIDE) expectations. Completes training as required by policy. ESSENTIAL JOB FUNCTIONS Dispatch Drivers for John Knox Village resident transportation. Dispatch Public Safety Officers and Ambulances for emergency needs. Answer incoming phone calls to serve John Knox Village residents and associates. Knowledge and monitoring of Simplex system, Security Monitors, paging systems and 2-way radio systems, notifyer system (fire alarm and severe weather system), knowledge of emergency call in procedures. Knowledge of the Villages complex, geography and the greater Kansas City metro area. Essential aptitudes include spatial aptitude, motor coordination, form perception, finger dexterity, clerical perception, manual dexterity and eye/hand/foot coordination. Must have leadership qualities and be self-organized with the ability to multi-task and prioritize information. Must have precision, problem solving skills, persuasiveness, speaking ability, initiative, alertness, memory, concentration, judgment and patience. Communicates with other agencies as needed. Subject to mandatory recall at Emergency Operations Center (EOC) discretion. Must have excellent customer service and listening skills. Must be able to withstand phone and alarm noises. Adheres to all safety regulations and requirements. Handles stress well and gets along with others within the workplace and with customers outside the department. Maintains acceptable standards of workplace conduct. In addition to above, Dispatcher assigned to Home for Life (HFL) will also perform the following: Answer, dispatch, review and follow up on all calls for HFL. Data entry maintaining accurate and up-to-date records including maintaining Dispatch call codes and spreadsheet regarding call types, equipment issued and other HFL information. The responsibilities described above represent the primary responsibilities of the job. Other responsibilities may be assigned by the supervisor as warranted by business needs. The incumbent is expected to perform all assigned responsibilities. ESSENTIAL QUALIFICATIONS Education: This position requires the level of education typically acquired by a course of study leading to a high school diploma or GED. Licenses/Certifications: Emergency Dispatching (EMD) certification preferred. Knowledge and Skills (required unless otherwise noted): Prior dispatch experience preferred. Beginner level Microsoft Office software knowledge (Windows, Word, Excel and Outlook) required. Ability to read and interpret documents such as safety rules, operating instructions, handbooks and procedure manuals. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts of basic algebra and geometry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Handles stress well, gets along with others and maintains acceptable standards of conduct. Adheres to all safety regulations and requirements. The associate may be required to interact with individuals with challenged mental capacities. SPECIAL WORKING CONDITIONS The associate is subject to inside environmental conditions. The associate is not substantially exposed to adverse environmental conditions (administrative work). All associates may be called upon to assist other departments in a declared emergency situation. Physical and Mental Demands The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 lbs of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The associate is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines; using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes. Must be able to stand and reach over 24 inch cabinetry to trigger alarm systems over 72 inches off floor in emergency situations. May need to stoop/bend or kneel. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, making discriminations in sound. Repetitive motions: Making substantial movements of the wrists, hands, and/or fingers. SUPERVISION RECEIVED/GIVEN Reports to the Public Safety Supervisor. May take work direction from Lead Dispatcher. EOE/D/V Nicotine-Free Workplace Post-Offer background check and health screening required Questions can be directed to careers@jkv.org

PRN (As Needed) To receive and transmit routine and emergency information to Security, Ambulance, and/or Transportation units in the field. Supportive of the Village's mission, values, and service/hospitality (PRIDE) expectations. Completes training as required by policy. ESSENTIAL JOB FUNCTIONS * Dispatch Drivers for John Knox Village resident transportation. * Dispatch Public Safety Officers and Ambulances for emergency needs. * Answer incoming phone calls to serve John Knox Village residents and associates. * Knowledge and monitoring of Simplex system, Security Monitors, paging systems and 2-way radio systems, notifyer system (fire alarm and severe weather system), knowledge of emergency call in procedures. * Knowledge of the Villages complex, geography and the greater Kansas City metro area. * Essential aptitudes include spatial aptitude, motor coordination, form perception, finger dexterity, clerical perception, manual dexterity and eye/hand/foot coordination. * Must have leadership qualities and be self-organized with the ability to multi-task and prioritize information. * Must have precision, problem solving skills, persuasiveness, speaking ability, initiative, alertness, memory, concentration, judgment and patience. * Communicates with other agencies as needed. * Subject to mandatory recall at Emergency Operations Center (EOC) discretion. * Must have excellent customer service and listening skills. * Must be able to withstand phone and alarm noises. * Adheres to all safety regulations and requirements. * Handles stress well and gets along with others within the workplace and with customers outside the department. * Maintains acceptable standards of workplace conduct. In addition to above, Dispatcher assigned to Home for Life (HFL) will also perform the following: * Answer, dispatch, review and follow up on all calls for HFL. * Data entry maintaining accurate and up-to-date records including maintaining Dispatch call codes and spreadsheet regarding call types, equipment issued and other HFL information. The responsibilities described above represent the primary responsibilities of the job. Other responsibilities may be assigned by the supervisor as warranted by business needs. The incumbent is expected to perform all assigned responsibilities. ESSENTIAL QUALIFICATIONS Education: * This position requires the level of education typically acquired by a course of study leading to a high school diploma or GED. Licenses/Certifications: * Emergency Dispatching (EMD) certification preferred. Knowledge and Skills (required unless otherwise noted): * Prior dispatch experience preferred. * Beginner level Microsoft Office software knowledge (Windows, Word, Excel and Outlook) required. * Ability to read and interpret documents such as safety rules, operating instructions, handbooks and procedure manuals. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts of basic algebra and geometry. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Handles stress well, gets along with others and maintains acceptable standards of conduct. * Adheres to all safety regulations and requirements. * The associate may be required to interact with individuals with challenged mental capacities. SPECIAL WORKING CONDITIONS * The associate is subject to inside environmental conditions. * The associate is not substantially exposed to adverse environmental conditions (administrative work). * All associates may be called upon to assist other departments in a declared emergency situation. Physical and Mental Demands The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sedentary Work - Exerting up to 10 lbs of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. * The associate is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines; using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes. * Must be able to stand and reach over 24 inch cabinetry to trigger alarm systems over 72 inches off floor in emergency situations. * May need to stoop/bend or kneel. * Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. * Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, making discriminations in sound. * Repetitive motions: Making substantial movements of the wrists, hands, and/or fingers. SUPERVISION RECEIVED/GIVEN Reports to the Public Safety Supervisor. May take work direction from Lead Dispatcher. EOE/D/V Nicotine-Free Workplace Post-Offer background check and health screening required Questions can be directed to ***************

Transdev in Johnson County, Kansas is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. We are offering the following: * Competitive compensation package of minimum $17.25 - Maximum $21.50 hr. Benefits include: * Vacation: 1 week * Sick days: 4 days * Holidays: 10 days; 6 standard and 4 floating * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Union Status- This position is classified as NON-Union. Key Responsibilities: * Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. * Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. * Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services. * Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. * Other duties as required. Qualifications: + High School Diploma or GED; Technical Degree preferred. + Must be 21 years of age or older + Valid driver's license + Reliable transportation to and from work + Availability to work one of the following shifts: 11:00 AM - 8:00 PM or 12:00 PM - 9:00 PM + Prior experience in dispatching, particularly in transportation, transit, or logistics environments preferred + Ability to work in a fast-paced, customer-focused setting + Excellent verbal, interpersonal and customer service skills. + Problem solving and analytical skills. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Sit for extended periods (up to 6-8 hours per shift) while operating a computer, phone, and radio equipment. + Use hands and fingers to operate dispatch systems, keyboards, and communication devices. + Communicate clearly and effectively in person, over the phone, and via radio. + Occasionally stand, walk short distances, bend, or reach to access files or equipment. + Lift or move items up to 25 pounds, such as radios, headsets, or office supplies. + Maintain focus and attention to detail in a fast-paced, high-pressure environment. + Tolerate exposure to moderate noise levels typical of a dispatch or operations center. + In some cases, step outside to interact with drivers or inspect vehicles, which may involve exposure to varying weather conditions, vehicle fumes, or outdoor environments. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6717 Pay Group: DVF Cost Center: 55838 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

The UMKC Police Department provides a safe, secure, and service-focused environment for all members of the university community. Safety Communications Operators are the first point of contact for emergency and non-emergency assistance, serving as a vital communications hub for police and public safety operations. In this role, you will manage critical information flow, support officer safety, and ensure timely, accurate coordination of responses across campus. This position demands professionalism, composure, and strong decision-making in a fast-paced, high-stakes environment. What You'll Do Emergency and Non-Emergency Call Handling: * Answer and manage multi-line phone systems, including 911, emergency, and administrative lines and transfer calls to appropriate personnel or agencies as needed. * Gather accurate information from callers, assess urgency, and prioritize requests for service. * Serve as the university's after-hours emergency switchboard and route urgent notifications appropriately. Radio and Dispatch Operations: * Operate multi-channel police radio systems to dispatch officers, security personnel, and support units. * Track officer status, movements, and safety through continuous monitoring and documentation. * Relay real-time updates, safety alerts, and critical information to field personnel with clarity and precision. Monitoring and Security Systems: * Monitor alarms, panic systems, access alerts, and campus camera feeds. * Identify suspicious, unsafe, or criminal activity and coordinate immediate response from available units. * Document building alarms and work with Facilities or after-hours maintenance when required. Data Entry and Incident Documentation: * Maintain accurate, real-time CAD (Computer-Aided Dispatch) logs for all police and security activity. * Use public-safety systems including CAD, MULES, and Rave Guardian to enter, retrieve, and verify data. * Support incident reporting and investigative needs through detailed and consistent documentation. Customer Service and Front Desk Operations: * Serve as the first point of contact for walk-in individuals requesting assistance, information, or directions. * Provide professional, courteous customer service to students, faculty, staff, and visitors. * Assist with administrative tasks such as key control inquiries and general departmental communication. Training and Additional Duties: * May assist in training new Communications Operators. * Perform other duties as assigned to support the mission of the UMKC Police Department. Why Join UMKC PD? * Impactful Work: Play a critical role in enhancing campus safety through effective communication and coordination. * Team Environment: Work closely with officers, supervisors, and university partners in a collaborative public-safety setting. * Professional Growth: Opportunities for training in public-safety communications, technology, and critical-incident coordination. Shift Standard Hours: * 8-hour shifts across three rotating schedules: Days (7am-3pm), Evenings (3pm-11pm), and Midnights (11pm-7am). * Overtime may be available/required for shift coverage, special events, and/or campus emergencies as needed. Essential Personnel Requirements: * As an essential university employee, may be required to work during weekends, university holidays, campus closures, severe weather events, and other emergency situations as operational needs dictate. Minimum Qualifications * High school diploma or equivalent. * At least two years of experience providing comparable skills, knowledge, or abilities. Preferred Qualifications * Two or more years of administrative, dispatch, or communications experience. * Prior public-safety, 911, or law-enforcement communications background. * Proficiency with computers, Microsoft Office, Outlook, and accurate typing. * Ability to work varying shifts, including nights, weekends, and holidays. Anticipated Hiring Range * Up to $18.00 per hour, commensurate with experience and education. * Eligible for $1.00 shift differential for evening and night shifts. * Eligible for $1,500 hiring incentive in accordance with HR-104. Application Deadline Open until filled, review of applications to begin immediately. Community Information Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor. UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital. UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Office of Equity & Title IX at ************. Apply for Job * Explore Jobs * Sign In * New User

**Discover a more connected career** At Ervin Cable Construction, LLC, as a Dispatcher, you'll manage technician schedules, assign tasks, and coordinate communication between customers, technicians, and other departments. You'll track work status, update records, and ensure timely completion of service requests. **Connecting you to great benefits** + Remote (or Hybrid) (Only added where applicable) + Weekly Paychecks + Paid Time Off, Parental Leave, and Holidays + Insurance (including medical, prescription drug, dental, vision, disability, life insurance) + 401(k) w/ Company Match + Stock Purchase Plan + Education Reimbursement + Legal Insurance + Discounts on gym memberships, pet insurance, and much more! **What you'll do** + Manage and prioritize technician schedules, tasks and quotas to efficiently meet customer needs + Dispatch orders, messages, and special instructions to technicians and other departments + Track work status, provide updates, and escalate issues as necessary + Create, manage, and close tickets while updating logs as needed + Handle and process data from multiple sources + Create maps, upload permits, and handle related documentation + Keep records of service calls and work orders + Monitor and respond to customer and technician communications to resolve scheduling or service conflicts + Other duties as assigned **What you'll need** + To be 18 years of age or older + Authorization to work in the United States for this company + High School Diploma, GED equivalent, or relevant work experience + At least one year of previous dispatch experience is preferred + Strong written and oral communication skills + Basic computer skills is preferred **Physical abilities & exposures** + **Routinely** : use keyboard & mouse + **Occasionally** : climb stairs, stand, walk and operate vehicle **Why grow your career with us** Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind. **Building stronger solutions together** Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Title: Chauffeured Services Dispatcher We are searching for a reliable and experienced Dispatcher to join our team. As a Chauffeured Services Dispatcher, you will be responsible for coordinating the safe and efficient transportation of clients by assigning chauffeurs to specific routes and managing all aspects of scheduling and dispatching. The ideal candidate will be highly organized, have excellent communication skills, and possess a strong ability to multitask. This position requires exceptional attention to detail and the ability to remain calm under pressure while ensuring timely and satisfactory service to our valued clients. Responsibilities: - Coordinate and schedule chauffeured services based on client requirements, driver availability, and accountability for ensuring client satisfaction. - Assign chauffeurs and vehicles to routes, considering factors such as distance, time, traffic, and vehicle capacity. - Monitor the status of chauffeurs through GPS tracking systems and contact them for updates or changes as necessary. - Track and maintain accurate records of routes, schedules, cancellations, and reschedules, ensuring real-time accuracy and quick response times. - Assist in managing driver and vehicle availability, conducting routine checks to ensure vehicle cleanliness, maintenance, and safety compliance. - Communicate with clients and chauffeurs regarding any changes to routes, delays, and special instructions to ensure a smooth and error-free transportation experience. - Resolve any scheduling conflicts, technical issues, or emergencies swiftly and effectively, maintaining clear communication channels with all parties involved. - Develop and maintain an up-to-date understanding of local traffic patterns, road construction, and other factors impacting transportation. Effectively utilize this knowledge to optimize routes and minimize delays. - Provide exceptional customer service by addressing inquiries and concerns from clients efficiently and professionally. - Collaborate with other team members, including dispatchers, customer support representatives, and sales personnel, to ensure seamless operations and excellent customer satisfaction. Requirements: - High school diploma or equivalent; associate or bachelor's degree preferred. - Proven work experience as a dispatcher or in a similar role within the transportation industry. - Proficient computer skills, including knowledge of dispatch software, GPS tracking systems, and Microsoft Office Suite. - Exceptional organizational and multitasking abilities, with the capability to handle high-pressure situations. - Strong problem-solving skills and the ability to think quickly, making sound decisions while maintaining composure. - Excellent communication and interpersonal skills, demonstrating patience, empathy, and professionalism in all interactions. - Knowledge of local traffic regulations, routes, and transportation software. - Valid driver's license and clean driving record. - Flexibility to work various shifts, including evenings, weekends, and holidays as required. Join our dynamic team and contribute to providing top-notch chauffeured services to our esteemed clientele. If you possess the necessary skills, attention to detail, and dedication to customer satisfaction, apply today and take the first step towards an exciting and rewarding career as a Chauffeured Services Dispatcher. Benefits: Medical, Dental, Vision, 401(k)

The Extended Coverage Dispatch staff manages all fleets and issues that occur during the night and/or weekend shift. They must be able to make good judgments without the benefit of others immediate counsel and must be exceptional documenters. They must be able to perform their duties autonomously. The following Performance Expectations articulate specifically what is required of the Extended Coverage/Night Dispatch staff in the performance of their duties as business leaders: Essential Duties and Responsibilities * Effective communication to drivers and customers, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information. * Responsible for assigned dispatch including, but not limited to effective management for optimum performance in the following categories: * Track expedited freight. Scrub sheets to ensure on-time delivery and on time pick-up. * Assist with local dispatching needs which include taking phone calls from drivers assisting with load information. * Ensure call volume is low- no call should be over a 5-minute wait. * Repower all loads- if someone falls off a load assist with finding a driver to cover load. * Keep up with email volume. * Book freight, build loads in TMW system * Assist with Transco Lines extended coverage if needed. * Update customers on all loads with effective communication through email or over the phone. * Start working on the next days freight to be covered * Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch. * Maintain a positive attitude towards drivers and peers referring to the behaviors or the speed of trust. * Other duties as assigned by authorized personnel.

Job Title: Service Dispatcher Department: Service Supervisor: Service Manager Summary Description Primarily responsible for assuring quality service work, while maintaining a high level of productivity and efficiency for the entire Service Department. Issue service work to technicians and maintaining the flow of service work through the Service Department. Duties and Responsibilities Assists Service Manager, in ensuring that service personnel are alert, well trained, and available when needed. Ensure that technicians receive jobs based on skill level and current resource utilization. Review work-in-progress to ensure quality and reasonable completion times. Make estimates for internal work. Perform necessary work on vehicles or components in accordance with time schedules. Covers for the Service Manager in his absence as needed. Follows dealership closing procedures as assigned by General Manager. Greet customers immediately, in a courteous and friendly manner. Handle customer complaints according to company guidelines: reasonably, showing empathy, exhibiting a positive attitude, and demonstrating our commitment to “make things right”. Gain the trust and confidence of new customers when they are introduced to the Service Department. Give special attention to repeat Repair Orders to ensure that the situation is corrected before it becomes a customer complaint. Avoid making commitments that might not be met. It is better to under-promise and over-deliver In conjunction with the Service Manager, establish technician work schedules that balance the workloads of all technicians. In conjunction with the Service Manager, monitor and address all comebacks with individual technicians. Establish departmental work schedules, balancing the work loads of all employees with the needs of the department. Establish job assignments with the Service Manager for technicians within their skill levels. Assist in observing employee performance and reporting findings to the Service Manager. Perform other related duties as assigned or requested. Supervisory Responsibilities None Qualifications & Job Requirements Five years of progressive experience within the Service Department of a motor vehicle dealership or the ability to quickly learn the business operations. Knowledge and experience in the sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them. Experience with point-of-sale and parts and service management computer software or the ability to quickly learn. Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet. Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus. Maintain a positive attitude and relationship with all other employees. Capable of pushing and loading motorcycles. High school diploma or equivalent. Valid driver's license and motorcycle endorsement. Passion for the motorcycling lifestyle and riding community. Attention to detail. High energy level needed. Ability to work a flexible schedule including weekends, Holidays, and evenings. Proficient in meeting deadlines on a timely manner. Physical Demands Requires the use of both hands. Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material. Requires the ability to balance and push an 800+lb motorcycle. Working Conditions The noise level in the work environment is usually loud. Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. Occasionally exposed to exhaust fumes or other airborne particles. Frequently works near moving mechanical parts.

Job Title Responsibilities

Dispatcher Department: Police FLSA Status: Non-Exempt Pay Grade: 17 Supervisor: Lieutenant Summary of Responsibilities: Receives calls on the City's 911 system for both emergencies and non-emergencies. For emergency calls, obtains information from callers and determines the appropriate agency to respond; dispatches appropriate agency, providing them with information needed to respond and to ensure personnel/officer safety; works to keep caller calm; monitors status of response; and contacts other services or utility companies as needed. For non-emergency calls, provides information, answers questions, takes messages, and/or refers caller to appropriate staff; contacts various other departments as needed to resolve problems. Responsibilities include performance of varied clerical activities and the periodic testing of communications equipment. Although the disposition of calls is in accordance with established procedures and regulations, the employee must demonstrate good judgment and knowledge of geographical layout of the area, in dispatching activities. Work is reviewed by the observation and monitoring of the employee's operations and radio communications. Examples of Duties: Receives telephone inquiries and requests for service, dispatches personnel from the appropriate agency and equipment to the scenes of incidents, accidents and other emergencies using radio, telephone, pager and other alarm equipment. Monitors alarm board, digital computer and law enforcement information printer for incoming messages. Monitors National Weather Service information and dispatches weather information. Monitors various local, county and state law enforcement, fire protection and public service information systems. Prepares and maintains a log of all communications occurring on an assigned shift in accordance with the rules and regulations of the department. Performs minor adjustments and replacements in communication equipment or reports defects. Answers telephone calls and requests for information providing routine departmental information or routing inquiries to appropriate personnel Periodically tests the operation of the alarm system. Desirable Minimum Qualifications: Some experience in telephone switchboard or high frequency radio operations, radio and alarm communications equipment. Knowledge of the geography of the area, the location of streets and important buildings, or areas requiring special police and fire protection services. Some knowledge of the practices, procedures and requirements of the agencies and departments involved. Required Minimum Qualifications High school diploma or GED required. Ability to work in high pressure situations. Ability to operate modern office equipment including computer equipment and software. Strong written and verbal communication skills are essential. Physical Demands and Working Environment Environment: Work is performed primarily in a standard office environment. Employee must be able to work a flexible schedule that may include evenings, weekends and holidays. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting, to stand or sit for prolonged periods of times; to occasionally stoop, bend, kneel, crouch, reach and twist, to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; and to verbally communicate to exchange information. Possess 20/20 vision or correctable to 20/20 vision. Benefits Information $17.89 - $21.46/hr; DOQ 100% City paid retirement contributions - LAGERS L-6 100% City paid health insurance options available; plus City contribution to HSA Generous paid time off 12 paid holidays Onsite fitness facility Position open until filled. The City of Pleasant Hill is an Equal Opportunity Employer

The University of Saint Mary is conveniently located a short 30 minutes' drive from Parkville, Shawnee, Basehor and Kansas City, Kansas. USM offer all full-time employees Medical, Dental, Vision, University Paid Basic Life & AD&D, Short and Long-Term Disability along with a generous Tuition Remission for the employee, spouse and dependents under the age of 24 years old. THE HISTORY OF THE UNIVERSITY OF SAINT MARY: The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas, just 25 minutes away from Kansas City. For over 100 years, the University of Saint Mary has helped students find their way to meaningful lives and careers through an education that blends the liberal arts and a focus on critical thinking with the development of key professional skills. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, as well as online. POSITION SUMMARY: The Public Safety Graduate Assistant (GA) position is responsible for encouraging a positive environment for all community members, providing coverage, and supporting essential functions of the Public Safety Department. ESSENTIAL FUNCTIONS: * Serves as a role model to students and student staff * Assist with Public Safety Department projects and programming * Provide administrative support to Public Safety Department * Provide Aid and support to community and staff members * Collaborates with various university personnel and offices * Participates, as appropriate, in college-wide committees * Performs additional job-related duties as assigned REQUIREMENTS: * Bachelor's degree and enrolled in a graduate program at the University of Saint Mary * Prior experience organizing co-curricular activities and crisis intervention is preferred * Proven ability to work collaboratively with a diverse group of individuals * Effective interpersonal and communication skills; * Effective organizational skills with the ability to manage multiple projects and meet deadlines * Must be self-starter - able to work with minimal direction/supervision and should possess and demonstrate initiative * Experience with MS Word, Excel, and PowerPoint * Must be able to pass required background screening * Affinity with the overall mission of the University of Saint Mary. TO APPLY: Submit a cover letter, resume and contact information for at least three current professional references. Saint Mary is an Equal Opportunity Employer. Questions: email human resources at *************

The Guidance Center (TGC) is the Community Mental Health Center and Certified Behavioral Health Clinic serving Leavenworth, Atchison, and Jefferson counties in Kansas. We provide high-quality care to all individuals, regardless of their financial circumstances. Joining the team at TGC offers you the chance to make a meaningful impact on the most vulnerable members of our community. At our center, we offer a unique combination of counseling, case management, psychosocial, and medication services, all under one roof. We are deeply committed to our clients and are dedicated to implementing a comprehensive model of care. The Guidance Center (TGC) is currently seeking a Transportation Dispatcher to be the newest member of our innovative interdisciplinary team. The responsibility of this person will be to coordinate and field phone calls from the public for transportation. This position will schedule and coordinate transportation routes using technology and effectively communicate to drivers routes. This position will also serve as a backup driver when needed. Pay and Benefits: The opportunity to be part of a holistic and supportive team Medical, Dental, Vision KPERS Retirement System Aflac, Life, Legal Shield, and ID Theft Insurance Paid Time Off and 11 Paid Holidays Flexible Schedules Competitive hourly rate of $17.81 to $20.21; depending upon qualifications. Primary Duties: 1. Schedule pick up and drop off for clients and general public riders. 2. Maintain records of all maintenance/service dates for vehicles. 3. Maintain daily records of transportation service provided as required, i.e., number served, miles driven, time required, gallons of gasoline used 4. Maintain the vans by monitoring all needed service and repairs (cleaning, oil changes, tires, brakes, belts, etc.), then arrange for the service needed as directed by the supervisor. 5. Record daily cash earnings for KDOT Reporting. 6. Handle ridership issues (IE: complaints, concerns, lost items etc.). 7. Resolve driver conflicts. 8. Schedule drivers/Update driver Itineraries daily. 9. Adapt to changing work priorities and a fast-paced environment while maintaining professionalism 10. Maintain effective and cooperative working relationship with TGC staff as well as external customers and referral sources 11. Participate in training as directed by the immediate supervisor or TGC management staff. 12. Meet HIPAA standards for confidentiality of medical records QUALIFICATIONS: EDUCATION AND LICENSURE: Required: High School diploma or GED, and valid driver's license Preferred: Experience providing dispatch services for transportation routes. EXPERIENCE: Required: one year experience driving a 16-passenger (or larger) vehicle. Required: 6 months experience working with technology such as Teams, Excel, and Outlook. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Title: Chauffeured Services Dispatcher Shift: Monday-Friday | 3:30 p.m.-12:00 a.m. Overview: Love a fast pace, quick thinking, and being the person who keeps everything running smoothly? This is an exciting, fulfilling role where you're at the center of the action - helping clients book reservations, coordinating chauffeurs and vehicles, and handling real-time changes with confidence and care. You'll work with the who's who of Kansas City, so professionalism, attention to detail, and great communication are a must. If you thrive under pressure and enjoy delivering a truly premium experience, you'll feel right at home here. What You'll Do: Assist clients with scheduling reservations. Schedule and dispatch chauffeurs based on client needs and driver availability. Assign drivers and vehicles efficiently while factoring in traffic, timing, distance, and capacity. Monitor trips using GPS and communicate updates or changes as needed. Maintain accurate, real-time trip records, including routes, schedules, cancellations, and reschedules. Support driver and vehicle readiness by helping ensure cleanliness, maintenance, and safety compliance. Communicate clearly with clients and chauffeurs about delays, route changes, and special instructions. Troubleshoot issues quickly, including schedule conflicts, last-minute changes, and emergencies. Use local traffic and road knowledge to optimize routes and reduce delays. Deliver professional customer service. Collaborate with internal teams to keep operations running seamlessly. What You Bring: High school diploma or GED (associate or bachelor's preferred). Dispatching experience (transportation industry preferred). Comfort with dispatch software, GPS tracking, and Microsoft Office. Strong organization and multitasking skills in a high-pressure environment. Ability to work independently and confidence in making sound decisions. Quick problem-solving skills and calm judgment under pressure. Excellent communication and customer service skills. Knowledge of local routes and traffic regulations (preferred). Valid driver's license and a clean driving record. Flexibility to work weekends and holidays as needed. Benefits: Medical, Dental, Vision, 401(k)