Dispatcher jobs in Roselle Park, NJ - 126 jobs

Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company's vision. Responsibilities and Duties: Provides administrative support for delivery operation. Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions. Answers a high volume of calls, screens calls, schedules appointments. Heavy customer service and dispatching. Route monitoring and communicating with delivery teams throughout the day. Determine priorities and multi-tasks. Maintains historical records by tracking and accurately recording information. Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network. Skills/Requirements: Bilingual with Spanish a plus. Excellent computer skills with experience using Excel and MS Office applications. Data Entry Skills, Thoroughness, Organization, Attention to Detail Excellent written and verbal communication skills. Dependable, with a strong focus on customer service and time management. High school Diploma or GED required. Schedule: This location is open 6 days a week. This is an in-office position - no remote or hybrid options available. Hourly Rate: $16-$18/hour, DOE + bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership. Responsibilities A day in the life of an EMS Dispatcher III at Hackensack Meridian Health includes: 1. Receives and processes incoming and outgoing telephone and radio communication. 2. Differentiates between routine and priority messages, and initiates and follows through on responses as required in a prompt, professional, and caring manner. 3. Maintains confidentiality and abides by all HIPAA and patient privacy policies and regulations. 4. Complies with all local, state, and federal laws, regulations, and guidelines. 5. Records all requests for service through handwritten and computer entries. 6. Processes requests for 9-1-1 services, including providing emergency medical call screening, and pre-arrival instructions. 7. Dispatches units employing radio, telephone, or other equipment provided, following established protocols. 8. Coordinates requests outsourced to partner agencies including maintaining records of outsourced service requests. Escalates concerns and complaints related to outsourced service requests to the chain of command promptly. 9. Maintains the status and location of all units and personnel at all times. 10. Manages resource requests for large-scale incidents when requested. 11. Works with county Office of Emergency Management and NJ EMS Task Force representatives. 12. Communicate with and respond to requests from other dispatch centers. 13. Communicate and document all relevant information between the prehospital providers and receiving facilities. 14. Maintains hospital diversion logs and provides notifications to stakeholders when appropriate. 15. Troubleshoot all communications equipment problems and notify the appropriate service agency for repair. 16. Submits event reports as needed. 17. Validate documentation (e.g., PCS forms) by established protocols. 18. Other duties and/or projects as assigned. 19. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: 1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 2. Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services. 3. Working knowledge of the radio system and its components. 4. Working understanding of radio broadcast procedures. 5. Familiarity with FCC Rules and Regulations. 6. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. 7. Excellent written and verbal communication skills. 8. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Education, Knowledge, Skills and Abilities Preferred: 1. Experience working with case managers and insurance providers. 2. Knowledge of county geo-political boundaries, major highways, and landmarks. 3. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. Licenses and Certifications Required: 1. Emergency Medical Technician Certification New Jersey or Paramedics Certification. 2. AHA Basic Health Care Life Support HCP Certification. 3. Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness. 4. Basic Tele-communicator Certification within 3 months of entering position. 5. Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position. If you feel the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Starting at $29.07 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Transportation Dispatcher JobID: 3029 Support Staff Additional Information: Show/Hide Transportation Dispatcher - Bus/Van Driver * Transportation Supervisor highly desirable; * Possession of Valid CDL, Class B License with Passenger and School Bus Endorsements with Air-Brake Certification required; * Knowledge of transportation computer programs and general computer literacy; * Prior experience as a Supervisor and/or Bus Driver or equivalent in the transportation field in a public school setting preferred; * Demonstrated aptitude or competence for assigned responsibilities; * Ability to work with and interact positively with parents, contractors and staff members; * Such alternatives to the above qualifications as the Board may find appropriate and acceptable.

We are looking for a lead dispatcher. The hours of operation can be during the morning shift, afternoon shift, or evening shift. We can accommodate everyone's work schedule. We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Responsibilities Receive calls and record significant information Address problems and requests by transmitting information or providing solutions Receive and dispatch orders Prioritize calls according to urgency and importance Use radio, phone or computer to send crews and vehicles to appropriate locations Monitor the route and status to coordinate and prioritize their schedule Enter data in computer system and maintain logs and records of calls, activities and other information Skills Proven experience as dispatcher or relevant position Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English and Spanish (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking High school diploma

Job Description NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it's NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry. Job Overview: The Dispatch Supervisor supports local client operations on a day-to-day basis and manages paperwork/administrative controls to maximize efficiency. This role focuses on driver hiring conversions and driver retention while creating and controlling safety programs involving working with drivers and safety department. This role is for the 3rd shift from 11:00PM to 7:00AM, Sunday to Thursday. Duties and responsibilities: Providing updates to customers on projects/goals/operational check in on pickups/deliveries Participate in customer weekly/daily calls regarding performance and planning Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved. Support driver hiring and start up initiatives by interviewing and processing drivers Evaluate driver pools and driver capabilities for busy season/special projects Manage equipment utilization of tractors and trailers assigned to fleet Match driver candidates for capabilities that match service needs Work through application questions and concerns Coordinate Recruiting and Safety departments processing of applications Review Problems from internal & external customers and resolve Work with tools and infrastructure items like SkyBitz, Platform Science, LYTX Drivecam As400 reporting Customer portals and online platforms i.e. Smartsheet Work with administrative teams to complete orders/close out open billing items Develop reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing Perform other duties as assigned Qualifications: 5-7 years of relevant dispatch experience High school diploma or equivalent education Advanced knowledge of AS-400 and intermediate computer skills Relevant work experience in a logistics field, 1 year experience preferred Proficient with Microsoft Word, Excel and PowerPoint. Ability to work under pressure and meet deadlines. Ability to communicate both orally and in writing with a wide range of people. EEO Statement: NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #NRSIND

Job Description Make a Real Difference Every Day! Role: Dispatcher Salary Range: $20/hr Shift: Full Time: Friday through Monday 8am-6pm Company: PDI Health, a National Leader in Portable X-Ray Are you organized, energetic, and looking for a job where your work truly matters? Join the PDI Health team as a Dispatcher and play a vital role in making healthcare accessible for thousands of patients across the Tri-State area. What You'll Do: Master the Schedule: Adjust and optimize daily schedules, responding flexibly to new requests or urgent needs. Your adaptability keeps our services running smoothly. Route & Dispatch: You'll be the hub: responsible for efficiently routing our technologists to patient locations for x-ray and ultrasound appointments. Your planning keeps our care timely and effective. Be the Point Person: You'll serve as the main contact for technologists in the field, giving clear info on appointments, patient needs, and any schedule changes. Deliver Great Service: Communicate professionally and compassionately with client staff, patient families, and fellow PDI Employees, providing updates and solving issues with empathy. What Makes You a Great Fit? You have prior experience as a Dispatcher (1+ years) You're organized, detail-oriented, and thrive under pressure. You communicate clearly whether on the phone, by email, or in person. You have basic computer skills and pick up new systems quickly. Experience working in the medical field or with medical terminology is preferred, but not required. Bilingual (Spanish) is a bonus! Ready to make your mark in healthcare? Click APPLY NOW today and start your journey with PDI Health, where your work has real impact, every day! Powered by JazzHR Q8tfL6frrA

ANTICIPATED - Transportation Dispatcher JobID: 2197 Transportation/Dispatcher Additional Information: Show/Hide ANTICIPATED - Transportation Dispatcher Qualifications Include - * A minimum of 3 years' experience in the school transportation field. * Good driving record and a valid class B CDL with P & S endorsement. * School Transportation Supervisor Certificate (or willing to obtain). * Knowledge of Versa Trans and Trip Tracker routing software/student database. * Familiarity of the Freehold Regional High School District sending area preferred. * The ability to plan, deal with the public, and other district personnel using tact, patience and courtesy is required. * Must be available to withstand the demands of early morning/flexible hours and adverse weather conditions * Knowledge of state laws and regulations governing school bus construction and, pupil transportation. Salary - $41,900 - to be prorated based on start date This is a twelve-month position and includes the following - * Health benefits * Sick, Personal and Vacation Days Detail-oriented candidate that is able to handle large volumes of data entry and email interchanges daily is preferred. Interested candidates must complete an online application at ************** WE ARE AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER - in accordance with Board Policy 1530 and pursuant to N.J.A.C. 6A: 7-1.1

Job Description Now Hiring: Scheduler and Dispatcher at Precision Garage Door Service Schedule: Full-Time, Monday-Friday, In office | Department: Customer Service As an Scheduler and Dispatcher , you'll play a critical role in our day-to-day operations-connecting with customers, coordinating with installers, managing job logistics, and keeping our schedule running like clockwork. If you enjoy solving logistical puzzles, providing top-notch customer service, and staying ten steps ahead, we want to hear from you! What You'll Do Coordinate Garage Door Installations Identify ready-to-schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules. Communicate with Customers Call customers to schedule installs, explain prep requirements, and review job notes. Keep records of conversations and follow up when needed. Work Within Our Scheduling System Use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text. Stay Ahead of the Curve Track delivery manifests, anticipate market needs, and manage out-of-market assignments to maximize daily efficiency. What We're Looking For Strong organizational and communication skills Ability to confidently guide conversations and control scheduling flow Comfortable using scheduling software (ServiceTitan experience is a plus!) Detail-oriented mindset-understanding the impact of tags, locations, skill levels, and delivery logistics Team player who's also self-motivated and proactive Ability to prioritize under pressure and pivot as needed Bonus If You Have: Experience in dispatch, operations, or field service scheduling Knowledge of garage door types, installation steps, or related services Bilingual in English and Spanish (preferred, not required) Why Work With Us? Be part of a respected, nationwide brand with a strong reputation Join a supportive and tight-knit team Opportunity for growth and cross-training Full benefits package, paid time off, and more Make a real difference every single day! Ready to schedule your next career move? Apply today and bring your energy, excellence, and expertise to Precision Garage Door Service!

About us: We are the growing leader in the furniture delivery industry. With multiple locations throughout the country, our goal is simple: To provide our clients and customers a 5 Star Delivery Experience. We are proud of our experienced, dedicated, and professional staff and as our rapid company growth continues we require that we constantly add motivated, enthusiastic individuals committed to providing the same exceptional customer service that is the hallmark of our success. Our mission is to ensure memories are delivered one piece of furniture at a time, on time, every time. We are looking for individuals experienced in logistics and transportation to add to our team who will contribute to achieving our mission. Job Summary: The Dispatch Supervisor serves as a leader and provides guidance to delivery teams and independent contractors. Responsible for directing daily activities of the delivery teams and independent contractors including labor, scheduling, and supervision of day-to-day operations. Oversees and guides dispatchers following Metropolitan's set standards and quality guidelines for deliveries. Assists and provides guidance for different dispatch duties as needed. Key Responsibilities: Works alongside Customer Service and the Final Mile Manager to ensure customer satisfaction and on-time deliveries Keeps all parties informed of scheduling or delivery issues, identifying and implementing solutions Assigns drivers and vehicles to load trucks for assigned destinations Oversees delivery teams and independent contractors of proper actions regarding customer, logistics or other problems that could affect scheduled deliveries Monitors exceptions not limited to late departures or arrivals, breakdowns, in-home service time, NAH, go backs, accidents, product or in-home damages, delivery team illness or injury, HOS, unplanned billing, trends. Tracks driver assignments and other shipping data in a computer database Organizes and files Proof of Deliveries (PODs) and driver's documentation as needed Sends Proof of Delivery (POD) coversheets to finance department to review driver manifests Monitors inbound/outbound emails as well as attached Proof of Deliveries (PODs) Performs other related duties as required and assigned Requirements: High School Diploma or equivalent required 1-3 years relevant logistics/dispatch experience collectively considered Previous knowledge of relevant policies, practices and procedures and requirements/standards Ability to establish and maintain effective relationships with employees, contractors, supervisors and the public requiring courtesy, discretion and independent judgment. Excellent organizational, leadership, communication, and reporting skills Knowledge of MS Office and other operational or client systems Ability to safeguard customers' personal information. Detail-oriented, analytical problem-solver and ability to multi-task in a demanding environment, high-pressure, high-volume environment Job Type: Full-time Benefits: Medical/Dental/Vision Insurance 401(K) Plan Life Insurance Paid Holidays Paid Time Off (PTO) Metropolitan Warehouse is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. M-F: 8:00 AM - 4:30 PM

As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You'll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures. A Day in the Life: The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location The hourly wage for this position is $20.00/hr + quarterly incentives What You'll Do: Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc). Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations. Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary. Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities. Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately Oversee the team responsible for cleaning and preparing the vehicle fleet Communicate consistently and frequently with location manager What We're Looking For: Experience in a leadership role, proven ability to coach and lead a team Moderate in Excel and Microsoft Office Thrives working in a fast paced environment Values safety and organization Excellent communication skills Valid driver's license Must pass a background check, MVR, fingerprinting Must be 20 years of age or older Flexibility in scheduling which may include nights weekends and holidays Ability to drive process and organizational change Ability to demonstrate professionalism, enthusiasm and outstanding communication skills Computer literate and detailed oriented Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment Excellent organization, time management, delegation, and prioritization skills Physical Requirements: Able to communicate effectively Able to lift and carry up to 50 pounds occasionally. Able to sit and stand for extended periods. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan Options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Job Description InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH INSTACARE EMS: Flexible Schedules Weekly Paychecks Paid Time Off Professional Work Environment Friendly, Dedicated Coworkers The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly. Key Duties and Responsibilities: Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport Verifying patients' insurance coverage Answering phone calls and making phone calls Taking insurance information for company billing department Processing credit card payments Dispatching calls using radio codes and practices Required Knowledge, Skills and Abilities: Knowledge of Medical Terminology Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English Strong attention to detail and the ability to multi-task in a fast paced environment Ability to establish effective working relationships with personnel from multiple departments and divisions Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week Preferred Experience: Previous Emergency Medical Services (EMS) experience, Strongly Preferred Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR UsNaFGCQGm

Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS: Flexible Schedules Weekly Paychecks Paid Time Off Professional Work Environment Friendly, Dedicated Coworkers The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly. Key Duties and Responsibilities: Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport Verifying patients' insurance coverage Answering phone calls and making phone calls Taking insurance information for company billing department Verifying insurance ( a plus) Processing credit card payments Dispatching calls using radio codes and practices Required Knowledge, Skills and Abilities: Knowledge of Medical Terminology Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English Strong attention to detail and the ability to multi-task in a fast paced environment Ability to establish effective working relationships with personnel from multiple departments and divisions Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week Preferred Experience: Previous Emergency Medical Services (EMS) experience Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems Permanent Schedule will include Evenings, Overnights and alternate weekends

At South Shore Chrysler Dodge Jeep Ram, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & consistency. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Growth opportunities Paid Training Employee vehicle purchase plans Saturday Lunches Family owned and operated Long term job security Health and wellness Discounts on products and services Above average industry pay Responsibilities Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call. Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls.Understand customer; match requirements and concerns to various service options Explain service being performed and keep customer informed and updated throughout the service of their vehicle Stay up to date on new products, features, accessories and attending product training as required Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Qualifications Service Dispatch experience preferred Strong focus on providing excellent customer service High school diploma or higher education Clean driving record & valid driver's license Driven personality, eager to improve and able to work within and support internal teams We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are seeking an experienced and proactive Dispatch Supervisor to lead our on-site dispatch operations. The Dispatch Supervisor will oversee daily scheduling, coordination, and monitoring of transportation activities to ensure efficient, compliant, and on-time delivery performance. This role requires strong leadership skills, operational expertise, and the ability to coach and manage dispatch staff and drivers while maintaining service quality and safety standards. Key Responsibilities Leadership & Team Management Supervise and guide dispatchers and support staff to ensure consistent, efficient, and accurate dispatching. Train, mentor, and evaluate dispatch team members, fostering a culture of accountability and high performance. Coordinate workload distribution across the team and monitor productivity. Dispatch & Scheduling Oversight Oversee scheduling and dispatch of drivers, trucks, and shipments, ensuring alignment with delivery requirements and company policies. Approve and optimize routing plans for efficiency, cost-effectiveness, and safety. Monitor daily dispatch operations and provide escalation support for complex scheduling or routing issues. Communication & Coordination Serve as the primary escalation point between drivers, customers, warehouse staff, and management. Ensure professional communication standards are maintained across the dispatch team. Collaborate with operations leadership to align dispatch strategies with overall business goals. Tracking, Compliance & Performance Management Oversee real-time monitoring of fleet activity using TMS and GPS tracking systems. Ensure dispatch team maintains accurate logs of driver hours, vehicle availability, and shipment status. Enforce compliance with DOT, FMCSA, and company regulations, addressing violations promptly. Review KPI reports and implement corrective actions to achieve on-time performance and service quality targets. Problem Solving & Incident Management Provide leadership during delays, breakdowns, weather disruptions, or other incidents by directing reroutes and recovery plans. Investigate and report service failures, accidents, or escalated issues to senior management. Partner with the operations team to minimize disruptions and improve overall service reliability. Administrative & Reporting Duties Review and approve documentation, such as bills of lading, manifests, and compliance records. Oversee preparation of performance and compliance reports for management. Support payroll accuracy by verifying driver hours and mileage submitted by dispatchers. Qualifications Required High school diploma or equivalent (Associate's or Bachelor's degree in logistics, supply chain, or related field preferred). 4+ years of experience in transportation dispatching or logistics, including at least 1-2 years in a supervisory or leadership role. Proficiency with dispatching software, TMS platforms, GPS tracking, and Microsoft Office Suite. Strong leadership, coaching, and team-building skills. Ability to work flexible hours, including nights, weekends, or holidays as required. Bilingual Mandarin for better communication internally with China team. Preferred Experience managing a fleet or dispatching in a high-volume logistics environment. Strong knowledge of DOT regulations, FMCSA rules, and regional transportation laws. Core Competencies Leadership & Team Development: Ability to train, coach, and motivate a dispatch team. Operational Excellence: Strong decision-making in fast-paced, high-pressure situations. Compliance & Safety Focus: Ensures adherence to transportation regulations and company policies. Customer Service Orientation: Maintains clear, professional communication with clients and partners. Analytical & Problem-Solving Skills: Ability to identify issues quickly and implement effective solutions. Physical Requirements Ability to work in an office/dispatch center environment on-site. Prolonged periods sitting at a desk and using a computer. Occasional walking in warehouse or yard areas. Compensation & Benefits Competitive salary (based on experience). Health, dental, and vision insurance. Paid time off (PTO) Retirement plan options. Career advancement opportunities within logistics and operations management.

Job DescriptionSalary: $17-18/hour DOE + bonus potential Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview: In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the companys vision. Responsibilities and Duties: Provides administrative support for delivery operation. Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions. Answers a high volume of calls, screens calls, schedules appointments. Heavy customer service and dispatching. Route monitoring and communicating with delivery teams throughout the day. Determine priorities and multi-tasks. Maintains historical records by tracking and accurately recording information. Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network. Skills/Requirements: Bilingual with Spanish a plus. Excellent computer skills with experience using Excel and MS Office applications. Data Entry Skills, Thoroughness, Organization, Attention to Detail Excellent written and verbal communication skills. Dependable, with a strong focus on customer service and time management. High school Diploma or GED required. Schedule: This location is open 6 days a week.This is an in-office position - no remote or hybrid options available. Hourly Rate: $16-$18/hour, DOE + bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership. Responsibilities A day in the life of an EMS Dispatcher III at Hackensack Meridian Health includes: 1. Receives and processes incoming and outgoing telephone and radio communication. 2. Differentiates between routine and priority messages, and initiates and follows through on responses as required in a prompt, professional, and caring manner. 3. Maintains confidentiality and abides by all HIPAA and patient privacy policies and regulations. 4. Complies with all local, state, and federal laws, regulations, and guidelines. 5. Records all requests for service through handwritten and computer entries. 6. Processes requests for 9-1-1 services, including providing emergency medical call screening, and pre-arrival instructions. 7. Dispatches units employing radio, telephone, or other equipment provided, following established protocols. 8. Coordinates requests outsourced to partner agencies including maintaining records of outsourced service requests. Escalates concerns and complaints related to outsourced service requests to the chain of command promptly. 9. Maintains the status and location of all units and personnel at all times. 10. Manages resource requests for large-scale incidents when requested. 11. Works with county Office of Emergency Management and NJ EMS Task Force representatives. 12. Communicate with and respond to requests from other dispatch centers. 13. Communicate and document all relevant information between the prehospital providers and receiving facilities. 14. Maintains hospital diversion logs and provides notifications to stakeholders when appropriate. 15. Troubleshoot all communications equipment problems and notify the appropriate service agency for repair. 16. Submits event reports as needed. 17. Validate documentation (e.g., PCS forms) by established protocols. 18. Other duties and/or projects as assigned. 19. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: 1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 2. Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services. 3. Working knowledge of the radio system and its components. 4. Working understanding of radio broadcast procedures. 5. Familiarity with FCC Rules and Regulations. 6. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. 7. Excellent written and verbal communication skills. 8. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Education, Knowledge, Skills and Abilities Preferred: 1. Experience working with case managers and insurance providers. 2. Knowledge of county geo-political boundaries, major highways, and landmarks. 3. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. Licenses and Certifications Required: 1. Emergency Medical Technician Certification New Jersey or Paramedics Certification. 2. AHA Basic Health Care Life Support HCP Certification. 3. Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness. 4. Basic Tele-communicator Certification within 3 months of entering position. 5. Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position. If you feel the above description speaks directly to your strengths and capabilities, then please apply today! Compensation Starting at $29.07 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: * Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. * Experience: Years of relevant work experience. * Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. * Skills: Demonstrated proficiency in relevant skills and competencies. * Geographic Location: Cost of living and market rates for the specific location. * Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. * Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran. Our Network Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience. Apply Save Job saved

Make a Real Difference Every Day! Role: Dispatcher Salary Range: $20/hr Shift: Full Time: Friday through Monday 8am-6pm Company: PDI Health, a National Leader in Portable X-Ray Are you organized, energetic, and looking for a job where your work truly matters? Join the PDI Health team as a Dispatcher and play a vital role in making healthcare accessible for thousands of patients across the Tri-State area. What You'll Do: Master the Schedule: Adjust and optimize daily schedules, responding flexibly to new requests or urgent needs. Your adaptability keeps our services running smoothly. Route & Dispatch: You'll be the hub: responsible for efficiently routing our technologists to patient locations for x-ray and ultrasound appointments. Your planning keeps our care timely and effective. Be the Point Person: You'll serve as the main contact for technologists in the field, giving clear info on appointments, patient needs, and any schedule changes. Deliver Great Service: Communicate professionally and compassionately with client staff, patient families, and fellow PDI Employees, providing updates and solving issues with empathy. What Makes You a Great Fit? You have prior experience as a Dispatcher (1+ years) You're organized, detail-oriented, and thrive under pressure. You communicate clearly whether on the phone, by email, or in person. You have basic computer skills and pick up new systems quickly. Experience working in the medical field or with medical terminology is preferred, but not required. Bilingual (Spanish) is a bonus! Ready to make your mark in healthcare? Click APPLY NOW today and start your journey with PDI Health, where your work has real impact, every day!

Job Description We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Customer Service/ Dispatcher Description: Receive incoming service requests from customers, technicians, or sales representatives. Efficiently schedule service appointments based on technician availability and geographic location. Maintain clear and professional communication with customers regarding appointment times and any delays. Confirm appointments with customers and provide estimated arrival times. Input data into the dispatching software or system, ensuring data integrity. Monitor and manage technician availability and workloads. Handle emergency service calls promptly and effectively, dispatching technicians as needed. Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions. Scheduling door estimates Why Precision Overhead Garage? Don't miss out on this incredible opportunity to kickstart your career with a thriving company. We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time. Awesome perks including : Bonus opportunities Paid Training Company events Breakfast and snacks. Growth opportunity and career path Customer Service/ Dispatcher Requirements: Bilingual proficiency in English and Spanish is a plus High school diploma or equivalent. Previous experience in dispatching or customer service is a plus. Strong organizational and multitasking skills. Excellent communication and detailed oriented skills. Proficiency in using scheduling and dispatching software. Ability to work well under pressure and adapt to changing priorities. Knowledge of the garage door industry is a bonus but not required. Join our team and be a part of our mission to provide exceptional garage door services to our customers!

InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH INSTACARE EMS: Flexible Schedules Weekly Paychecks Paid Time Off Professional Work Environment Friendly, Dedicated Coworkers The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly. Key Duties and Responsibilities: Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport Verifying patients' insurance coverage Answering phone calls and making phone calls Taking insurance information for company billing department Processing credit card payments Dispatching calls using radio codes and practices Required Knowledge, Skills and Abilities: Knowledge of Medical Terminology Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English Strong attention to detail and the ability to multi-task in a fast paced environment Ability to establish effective working relationships with personnel from multiple departments and divisions Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week Preferred Experience: Previous Emergency Medical Services (EMS) experience, Strongly Preferred Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.