We are seeking an experienced and proactive Dispatch Supervisor to lead our on-site dispatch operations. The Dispatch Supervisor will oversee daily scheduling, coordination, and monitoring of transportation activities to ensure efficient, compliant, and on-time delivery performance. This role requires strong leadership skills, operational expertise, and the ability to coach and manage dispatch staff and drivers while maintaining service quality and safety standards.
Key Responsibilities
Leadership & Team Management
Supervise and guide dispatchers and support staff to ensure consistent, efficient, and accurate dispatching.
Train, mentor, and evaluate dispatch team members, fostering a culture of accountability and high performance.
Coordinate workload distribution across the team and monitor productivity.
Dispatch & Scheduling Oversight
Oversee scheduling and dispatch of drivers, trucks, and shipments, ensuring alignment with delivery requirements and company policies.
Approve and optimize routing plans for efficiency, cost-effectiveness, and safety.
Monitor daily dispatch operations and provide escalation support for complex scheduling or routing issues.
Communication & Coordination
Serve as the primary escalation point between drivers, customers, warehouse staff, and management.
Ensure professional communication standards are maintained across the dispatch team.
Collaborate with operations leadership to align dispatch strategies with overall business goals.
Tracking, Compliance & Performance Management
Oversee real-time monitoring of fleet activity using TMS and GPS tracking systems.
Ensure dispatch team maintains accurate logs of driver hours, vehicle availability, and shipment status.
Enforce compliance with DOT, FMCSA, and company regulations, addressing violations promptly.
Review KPI reports and implement corrective actions to achieve on-time performance and service quality targets.
Problem Solving & Incident Management
Provide leadership during delays, breakdowns, weather disruptions, or other incidents by directing reroutes and recovery plans.
Investigate and report service failures, accidents, or escalated issues to senior management.
Partner with the operations team to minimize disruptions and improve overall service reliability.
Administrative & Reporting Duties
Review and approve documentation, such as bills of lading, manifests, and compliance records.
Oversee preparation of performance and compliance reports for management.
Support payroll accuracy by verifying driver hours and mileage submitted by dispatchers.
Qualifications
Required
High school diploma or equivalent (Associate's or Bachelor's degree in logistics, supply chain, or related field preferred).
4+ years of experience in transportation dispatching or logistics, including at least 1-2 years in a supervisory or leadership role.
Proficiency with dispatching software, TMS platforms, GPS tracking, and Microsoft Office Suite.
Strong leadership, coaching, and team-building skills.
Ability to work flexible hours, including nights, weekends, or holidays as required.
Bilingual Mandarin for better communication internally with China team.
Preferred
Experience managing a fleet or dispatching in a high-volume logistics environment.
Strong knowledge of DOT regulations, FMCSA rules, and regional transportation laws.
Core Competencies
Leadership & Team Development: Ability to train, coach, and motivate a dispatch team.
Operational Excellence: Strong decision-making in fast-paced, high-pressure situations.
Compliance & Safety Focus: Ensures adherence to transportation regulations and company policies.
Customer Service Orientation: Maintains clear, professional communication with clients and partners.
Analytical & Problem-Solving Skills: Ability to identify issues quickly and implement effective solutions.
Physical Requirements
Ability to work in an office/dispatch center environment on-site.
Prolonged periods sitting at a desk and using a computer.
Occasional walking in warehouse or yard areas.
Compensation & Benefits
Competitive salary (based on experience).
Health, dental, and vision insurance.
Paid time off (PTO)
Retirement plan options.
Career advancement opportunities within logistics and operations management.
$41k-71k yearly est. 2d ago
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Dispatch/Clerical (DSR) - Piscataway
Diakon Logistics 3.9
Dispatcher job in Piscataway, NJ
Job DescriptionSalary: $17-18/hour DOE + bonus potential
Company Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
Job Overview:
In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the companys vision.
Responsibilities and Duties:
Provides administrative support for delivery operation.
Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.
Answers a high volume of calls, screens calls, schedules appointments.
Heavy customer service and dispatching.
Route monitoring and communicating with delivery teams throughout the day.
Determine priorities and multi-tasks.
Maintains historical records by tracking and accurately recording information.
Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.
Skills/Requirements:
Bilingual with Spanish a plus.
Excellent computer skills with experience using Excel and MS Office applications.
Data Entry Skills, Thoroughness, Organization, Attention to Detail
Excellent written and verbal communication skills.
Dependable, with a strong focus on customer service and time management.
High school Diploma or GED required.
Schedule: This location is open 6 days a week.This is an in-office position - no remote or hybrid options available.
Hourly Rate: $16-$18/hour, DOE + bonus potential.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
$17-18 hourly 32d ago
911 Dispatcher - Non-EMT
Hackensack University Medical Center 4.5
Dispatcher job in Edison, NJ
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up on discrepancies on time. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership.
Responsibilities
A day in the life of a EMS Dispatcher II at Hackensack Meridian Health includes:
1. Receives and processes incoming and outgoing telephone and radio communication.
2. Differentiates between routine and priority messages, and initiates and follows through on responses as required in a prompt, professional, and caring manner.
3. Maintains confidentiality and abides by all HIPAA and patient privacy policies and regulations.
4. Complies with all local, state, and federal laws, regulations, and guidelines.
5. Records all requests for service through handwritten and computer entries.
6. Processes requests for 9-1-1 services, including providing emergency medical call screening, and pre-arrival instructions.
7. Dispatches units through radio, telephone, or other equipment provided, following established protocols.
8. Coordinates requests outsourced to partner agencies including maintaining records of outsourced service requests. Escalates concerns and complaints related to outsourced service requests to the chain of command promptly.
9. Maintains the status and location of all units and personnel.
10. Manages resource requests for large-scale incidents when requested.
11. Works with county Office of Emergency Management and NJ EMS Task Force representatives.
12. Communicate with and respond to requests from other dispatch centers.
13. Communicate and document all relevant information between the prehospital providers and receiving facilities.
14. Maintains hospital diversion logs and provides notifications to stakeholders when appropriate.
15. Troubleshoot all communications equipment problems and notify the appropriate service agency for repair.
16. Submits event reports as needed.
17. Validate documentation (e.g., PCS forms) following established protocols.
18. Other duties and/or projects as assigned.
19. Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
2. Minimum of 1 year of customer service experience in a health care setting; or, 1 year of experience in dispatching law enforcement, fire department, or EMS services.
3. Excellent written and verbal communication skills.
4. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred:
1. Experience working with case managers and insurance providers.
2. Knowledge of county geo-political boundaries, major highways, and landmarks.
3. Working knowledge of the radio system and its components.
4. Working understanding of radio broadcast procedures.
5. Familiarity with FCC Rules and Regulations.
6. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies.
Licenses and Certifications Required:
1. BLS AHA Basic Health Care Life Support HCP Certification within 3 months of entering position.
2. Basic Tele-communicator Certification within 3 months of entering position.
3. Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position.
4. Certified in ICS 100 within 6 months of entering position.
5. ICS 200 Certification within 6 months of entering position.
6. Hazmat Awareness within 6 months of entering position.
Licenses and Certifications Preferred:
1. Emergency Medical Technician Certification New Jersey or Paramedics Certification.
If you feel the above description speaks directly to your strengths and capabilities, then please apply today!
Compensation
Minimum rate of $28.26 Hourly
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
* Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
* Experience: Years of relevant work experience.
* Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
* Skills: Demonstrated proficiency in relevant skills and competencies.
* Geographic Location: Cost of living and market rates for the specific location.
* Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
* Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Our Network
Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility
As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.
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$28.3 hourly Auto-Apply 7d ago
AM Dispatcher- Transportation
Central Regional School District 4.1
Dispatcher job in Pine Beach, NJ
Transportation/Transportation Dispatcher Date Available: ASAP Additional Information: Show/Hide Hours: 6:00am-12:00pm Primary Function: The primary function of the transportation dispatcher is to ensure the safe and orderly transportation of all students and personnel using school buses from Central Regional School District to/from all locations including jointure districts.
Qualifications:
* Dispatcher experience or appropriate alternative qualifications.
* School bus transportation experience or appropriate alternative qualifications.
* Education/Certifications: Valid NJ CDL (Class B with Passenger, Air Brake and School Bus Endorsement). Clean driving record.
* Must be able to pass DOT mandated physical exam.
* Must pass pre-employment and randomly administered drug and alcohol tests.
* Shall comply with Criminal History Review fingerprint background check through the NJ Department of Education.
* Knowledge/Skills: Demonstrates aptitude or competence for assigned responsibilities. Knowledge of school bus pre-trip/post-trip requirements. Knowledge or willingness to learn all adaptive equipment.
* Proficient computer skills. Experience with business office machines including fax, copy machines, and other office related equipment.
* Must possess positive communication and telephone skills.
* Such alternatives to the above qualifications as the school district may find appropriate and acceptable.
Responsible To:
Transportation Coordinator/Supervisor
Responsibilities and Duties:
* Keeps abreast of all knowledge, changes, and updates pertaining to all traffic laws and safety regulations related to school buses.
* Complete all trip and coverage procedures which will include assignments for:
* Absenteeism
* Field Trips
* Athletic Trips
* Jointures
* Effectively administer assignment directives to bus drivers and aides as required.
* Respond to all transportation emergencies as necessary.
* Handle all incoming/outgoing mail, faxes, telephone calls, documents, correspondence, preparation, copies, and file maintenance.
* Assist in conducting emergency evacuation drills twice a year and maintain continued knowledge of emergency and accident procedures.
* Comply with all state and local laws and the rules and regulations of the New Jersey State Board of Education governing the operation of a school bus.
* Schedule sports and activity trips and notify drivers.
* Complete all paperwork that is required by state law and transportation department.
* Maintain adequate coverage for all absences, field and athletic trips.
* Maintain and administer work assignments as necessary.
* Keep transportation coordinator informed of all problems pertinent to transportation.
* Knowledge of guidelines for EPA and MVC regulations.
* Comply with administrative procedures of the Central Regional Board of Education.
Perform all other office and transportation duties as designated by immediate supervisor and/or changes in procedure by Board policy or State law.
We are an Equal Opportunity/Affirmative Action Employer.
$38k-46k yearly est. 2d ago
Logistics Dispatcher
Southeast Asia Market, LLC 3.8
Dispatcher job in New York, NY
Job DescriptionWe are an Asian grocery and produce distributor to restaurants, corporate cafeterias, catering services, universities, hotels, museums, etc. in the New York Tri-State Area.We are seeking an experience Logistics Manager to manage a fleet of twenty cargo vans, box trucks and up to thirty (30) team members. Team members will include drivers, dispatchers and any other logistics department personnel.
What You'll Do:
Manage and train a team of up to thirty(30) logistics personnel and this includes, but not limited to drivers and dispatchers.
Analyze routes and figure out the best and efficient way to make timely deliveries to our customers.
Monitor KPI's and report on transportation effectiveness, including fleet efficiency and on-time delivery.
Maintain metrics and analyze data to assess performance and implement improvements.
Ensure invoices and shipping documents are properly filed.
Collaborating with purchasing team to make timely pick ups to re-stock our inventory.
Collaborating with sales team to make timely deliveries and all other customer service related matters.
Ensure that all vehicles are fully functional and safe.
Ensure that all vehicles are up to date with its schedule maintenance and inspections.
Keep organized records of vehicles, schedules and completed orders.
What You'll Need:
3 years or more as a logistics manager in a same or similar industry.
3 years of managing a team of twenty (20) or more.
Experience in designing new process and making incremental improvements.
Track record of an ability to prioritize and manage time effectively.
Problem solving abilities
Driver's License with a clean driving record
Solid supply chain management.
Bachelors of Science in Supply Chain, Logistics, Business or relevant field'
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$32k-41k yearly est. 25d ago
Dispatcher/Pager
G2 Secure Staff 4.6
Dispatcher job in New York, NY
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to lift, carry and/or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with and abide by all Client/company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
$36k-44k yearly est. 60d+ ago
Dispatch Coordinator
Precision Garage Door of North Jersey 4.0
Dispatcher job in Plainsboro, NJ
Job Description
Now Hiring: Scheduler and Dispatcher at Precision Garage Door Service
Schedule: Full-Time, Monday-Friday, In office | Department: Customer Service
As an Scheduler and Dispatcher , you'll play a critical role in our day-to-day operations-connecting with customers, coordinating with installers, managing job logistics, and keeping our schedule running like clockwork. If you enjoy solving logistical puzzles, providing top-notch customer service, and staying ten steps ahead, we want to hear from you!
What You'll Do
Coordinate Garage Door Installations
Identify ready-to-schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules.
Communicate with Customers
Call customers to schedule installs, explain prep requirements, and review job notes. Keep records of conversations and follow up when needed.
Work Within Our Scheduling System
Use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text.
Stay Ahead of the Curve
Track delivery manifests, anticipate market needs, and manage out-of-market assignments to maximize daily efficiency.
What We're Looking For
Strong organizational and communication skills
Ability to confidently guide conversations and control scheduling flow
Comfortable using scheduling software (ServiceTitan experience is a plus!)
Detail-oriented mindset-understanding the impact of tags, locations, skill levels, and delivery logistics
Team player who's also self-motivated and proactive
Ability to prioritize under pressure and pivot as needed
Bonus If You Have:
Experience in dispatch, operations, or field service scheduling
Knowledge of garage door types, installation steps, or related services
Bilingual in English and Spanish (preferred, not required)
Why Work With Us?
Be part of a respected, nationwide brand with a strong reputation
Join a supportive and tight-knit team
Opportunity for growth and cross-training
Full benefits package, paid time off, and more
Make a real difference every single day!
Ready to schedule your next career move?
Apply today and bring your energy, excellence, and expertise to Precision Garage Door Service!
$39k-49k yearly est. 18d ago
ANTICIPATED - Transportation Dispatcher
Freehold Regional High School District 4.5
Dispatcher job in Englishtown, NJ
ANTICIPATED - Transportation Dispatcher JobID: 2197 Transportation/Dispatcher Additional Information: Show/Hide ANTICIPATED - Transportation Dispatcher Qualifications Include - * A minimum of 3 years' experience in the school transportation field.
* Good driving record and a valid class B CDL with P & S endorsement.
* School Transportation Supervisor Certificate (or willing to obtain).
* Knowledge of Versa Trans and Trip Tracker routing software/student database.
* Familiarity of the Freehold Regional High School District sending area preferred.
* The ability to plan, deal with the public, and other district personnel using tact, patience and courtesy is required.
* Must be available to withstand the demands of early morning/flexible hours and adverse weather conditions
* Knowledge of state laws and regulations governing school bus construction and, pupil transportation.
Salary - $41,900 - to be prorated based on start date
This is a twelve-month position and includes the following -
* Health benefits
* Sick, Personal and Vacation Days
Detail-oriented candidate that is able to handle large volumes of data entry and email interchanges daily is preferred.
Interested candidates must complete an online application at **************
WE ARE AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER -
in accordance with Board Policy 1530 and pursuant to N.J.A.C. 6A: 7-1.1
$41.9k yearly 32d ago
Rahway Transportation Dispatcher
Infina Health
Dispatcher job in Rahway, NJ
We are looking for a lead dispatcher. The hours of operation can be during the morning shift, afternoon shift, or evening shift. We can accommodate everyone's work schedule.
We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
Receive calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders
Prioritize calls according to urgency and importance
Use radio, phone or computer to send crews and vehicles to appropriate locations
Monitor the route and status to coordinate and prioritize their schedule
Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
Proven experience as dispatcher or relevant position
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English and Spanish (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma
$36k-50k yearly est. 60d+ ago
Dispatch Supervisor
Metropolitan Warehouse and Delivery
Dispatcher job in Perth Amboy, NJ
About us:
We are the growing leader in the furniture delivery industry. With multiple locations throughout the country, our goal is simple: To provide our clients and customers a 5 Star Delivery Experience.
We are proud of our experienced, dedicated, and professional staff and as our rapid company growth continues we require that we constantly add motivated, enthusiastic individuals committed to providing the same exceptional customer service that is the hallmark of our success.
Our mission is to ensure memories are delivered one piece of furniture at a time, on time, every time. We are looking for individuals experienced in logistics and transportation to add to our team who will contribute to achieving our mission.
Job Summary:
The Dispatch Supervisor serves as a leader and provides guidance to delivery teams and independent contractors. Responsible for directing daily activities of the delivery teams and independent contractors including labor, scheduling, and supervision of day-to-day operations. Oversees and guides dispatchers following Metropolitan's set standards and quality guidelines for deliveries. Assists and provides guidance for different dispatch duties as needed.
Key Responsibilities:
Works alongside Customer Service and the Final Mile Manager to ensure customer satisfaction and on-time deliveries
Keeps all parties informed of scheduling or delivery issues, identifying and implementing solutions
Assigns drivers and vehicles to load trucks for assigned destinations
Oversees delivery teams and independent contractors of proper actions regarding customer, logistics or other problems that could affect scheduled deliveries
Monitors exceptions not limited to late departures or arrivals, breakdowns, in-home service time, NAH, go backs, accidents, product or in-home damages, delivery team illness or injury, HOS, unplanned billing, trends.
Tracks driver assignments and other shipping data in a computer database
Organizes and files Proof of Deliveries (PODs) and driver's documentation as needed
Sends Proof of Delivery (POD) coversheets to finance department to review driver manifests
Monitors inbound/outbound emails as well as attached Proof of Deliveries (PODs)
Performs other related duties as required and assigned
Requirements:
High School Diploma or equivalent required
1-3 years relevant logistics/dispatch experience collectively considered
Previous knowledge of relevant policies, practices and procedures and requirements/standards
Ability to establish and maintain effective relationships with employees, contractors, supervisors and the public requiring courtesy, discretion and independent judgment.
Excellent organizational, leadership, communication, and reporting skills
Knowledge of MS Office and other operational or client systems
Ability to safeguard customers' personal information.
Detail-oriented, analytical problem-solver and ability to multi-task in a demanding environment, high-pressure, high-volume environment
Job Type: Full-time
Benefits:
Medical/Dental/Vision Insurance
401(K) Plan
Life Insurance
Paid Holidays
Paid Time Off (PTO)
Metropolitan Warehouse is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
M-F: 8:00 AM - 4:30 PM
$36k-63k yearly est. Auto-Apply 9d ago
Job Posting Title Security & Emergency Services Dispatcher
Maris Grove
Dispatcher job in New Providence, NJ
Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference in people's lives and become part of a team that makes safety a top priority.
What we offer
A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values.
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options.
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law.
401k for all team members 18 and over with a company 3% match.
30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!
Compensation: Between $20.00 - $24.00 per hour. Commensurate with experience.
How you will make an impact
Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion
Monitor the Emergency Call System for independent living
Track the status of residents involved in emergency situations
Monitor Fire Alarm System
Dispatch ambulance, private ambulances, or 911 as needed
What you will need
Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
Effective communication skills with residents, visitors, and staff at all levels
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Lantern Hill is a beautiful 20-acre continuing care retirement community in New Providence, New Jersey. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Lantern Hill helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
$20-24 hourly Auto-Apply 6d ago
Medical Dispatcher
Instacare EMS
Dispatcher job in New York, NY
Job Description
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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$27k-38k yearly est. 27d ago
Security Dispatcher
United Parks & Resorts Inc.
Dispatcher job in Langhorne, PA
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
What you get to do:
* Answer incoming phone calls concerning general park information, regarding employees, contractors & guests
* Disseminate park & emergency information to appropriate employees
* Monitor emergency alarm systems park-wide
* Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones
* Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures
* Maintain confidentiality and professionalism at all times
* Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support
* Perform other duties as assigned
What it takes to succeed:
* High school diploma or equivalent
* At least 18 years old
* Experience in Security and/or Emergency Dispatch environment
* Valid state driver's license
* Able to complete provided CPR training/certification
* Excellent written and verbal communications skills
* Able to multi-task and adapt to changes in a fast paced work environment
* Able to work indoors with or without A/C for entire shift
* Able to sit for long periods of time
* Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays hours
* 1 year administrative or related experience preferred
* Possession of a valid state driver's license preferred
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
* FREE park admission
* Discounts on park admission tickets and passes for family and friends
* Park discounts on food, merchandise, etc.
* Scholarship opportunities
* Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
$27k-35k yearly est. Auto-Apply 60d+ ago
EMS Call Taker & Dispatcher Afternoon and Evening
Midwood EMS
Dispatcher job in New York, NY
Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Verifying insurance ( a plus)
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
Permanent Schedule will include Evenings, Overnights and alternate weekends
$33k-46k yearly est. Auto-Apply 60d+ ago
Service Dispatcher
Meenan Oil Co LP 4.0
Dispatcher job in Newtown, PA
Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.
As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!
Responsibilities:
As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.
Specific duties include:
Scheduling service calls and providing work orders for Service Technicians according to urgency
Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required
Communicating with other Dispatchers, Service Technicians and other departments
Requirements:
As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
High School Diploma or Equivalent
1 -2 years prior dispatch experience preferred
Prior experience in a customer service setting a plus
Proven problem solving skills
Ability to work well in a fast paced environment
Proficiency with the MS Office Suite, MS Outlook and Web navigation
Benefits:
As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
· Medical coverage (F/T staff)
· Dental coverage (F/T staff)
·Retirement Savings
·Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
$28k-36k yearly est. 11h ago
Valet Dispatcher - Driving
SP 4.6
Dispatcher job in New York, NY
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
BASIC FUNCTION
As a Valet Dispatcher, you will be responsible for coordinating the parking and retrieving of guest vehicles by Valet Attendants, while securing and keeping track of all vehicle keys.
Responsibilities include but are not limited to the following:
Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
Monitor the amount of time guests wait for their vehicle to ensure it meets the property's service standard
Assist with the safe moving of guest vehicles in the garage and the guest areas, on an as needed basis
Secure and keep track of all guest vehicle keys
Accept and process valet fees (if applicable)
Answer the telephone using proper telephone etiquette
Inform customers of valet rates, as well as possess a thorough knowledge of the major streets, landmarks and freeways in the area of the lot to be able to provide customer directions to customers to various locations in the area, if needed
Respond to customer questions/issues in a prompt and courteous manner
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Supervisors, Facility Manager and/or Senior Manager
Assist the Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door
Help maintain the cleanliness of the area around garage office
Be on time for every scheduled work day
Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
Assist Supervisors and Managers with additional duties, as assigned
Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. Prior valet driving experience preferred.
License Requirement: The employee will be required to have and maintain a valid state driver's license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Customer Service Skills: Ability to effectively respond positively to customer problems or complaints.
Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.
Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions, if applicable to your location. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.
Other Attributes: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio.
Salary Range: $17.00 hr (+ tips)
This role is eligible to earn tips in addition to the posted hourly rate.
Benefits:
Eligible
employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$17 hourly 16d ago
Business Level Bilingual Mandarin -Dispatch & Driver Coordinator - Fulltime and Onsite - Linden, NJ (Open to Fresh Grad/ No Experience Needed)
Comrise 4.3
Dispatcher job in Linden, NJ
Job Title: Business Level Bilingual Mandarin -Dispatch & Driver Coordinato (Open to Fresh Grad/ No Experience Needed)
Working hours: We have two openings:
First Schedule is for 2pm-11pm;
Second schedule is 4pm-1am
Note: Working on weekends, evenings, and holidays might be required.
Setup: Onsite
Term: Full time and permanent
Pay Ranges: $22.00/hr to $24.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Coordinator to manage daily first-mile pickup scheduling and truck driver assignments for our local warehouse operations.
You will oversee the coordination of pickup requests, dispatch local truck drivers, and ensure accurate and timely communication with warehouses, carriers, and internal teams. This position requires strong multitasking ability, attention to detail, and the capacity to operate confidently in fast-paced, real-time environments.
Key Responsibilities:
1. Pickup Planning & Route Assignment
Pickup Scheduling: Review daily pickup requests from warehouse teams, vendors, and system-generated orders, converting them into clear and executable driver assignments.
Route Consolidation: Combine same-area or same-facility pickups to reduce empty miles and increase driver efficiency.
System Execution: Use scheduling tools, spreadsheets, and Dispatch Management Systems (DMS) to assign drivers and update real-time status.
Real-Time Adjustments: Make urgent schedule or truck allocation changes based on volume spikes, warehouse delays, or driver availability.
2. Dispatching Drivers & Communication
Primary Driver Contact: Act as the main communication bridge with all first-mile drivers, providing instructions, pickup details, updated ETAs, and resolving on-road issues.
Performance Tracking: Monitor driver progress through tracking tools and maintain constant visibility of all active pickups.
Status Updates: Ensure every pickup status is clearly recorded-picked up, failed, completed, or needed exception support.
Support & Troubleshooting: Immediately address challenges such as truck capacity issues, access problems, delays, or miscommunication from warehouse side.
3. Cross-Functional Coordination
Warehouse Coordination: Communicate directly with warehouse teams to confirm pickup readiness, pallet counts, and required equipment.
Carrier & Line-Haul Sync: Work closely with the line-haul team to ensure picked-up freight is properly transferred to outbound trucks without delay.
Exception Management: Collaborate with QA/QC or Operations teams to resolve discrepancies such as missing pallets, incorrect manifests, or late pickups.
Documentation Accuracy: Ensure all paperwork, BOLs, manifests, and pickup confirmations are correctly captured and uploaded.
4. Operational Floor Presence
Maintain visibility on the warehouse dispatch floor when necessary, interacting with warehouse staff, verifying outgoing freight, and ensuring drivers receive accurate pickup instructions.
Able to stand or walk for extended periods when the operation requires on-site monitoring.
Essential Requirements
Bilingual Required: Must speak, read, and write Chinese and English with business proficiency level (Chinese proficiency required to communicate with local truck drivers and warehouse partners).
Computer Skills: Comfortable using spreadsheets, dispatch systems, GPS/driver tracking tools, and able to learn new systems quickly.
Logistics Knowledge: Understanding of warehouse processes, bill of lading (BOL), manifests, pallet counts, and first-mile/line-haul basics.
Strong Communication: Clear, concise, and confident communication with drivers and warehouse staff in fast-changing environments.
Decision-Making: Ability to make quick and sound decisions during urgent scheduling conflicts or unexpected exceptions.
Organizational Discipline: Strong attention to detail and ability to manage multiple pickups, drivers, and changes at the same time.
Physical Stamina: Willingness to move between warehouse floor and office as needed.
Qualifications & Skills:
Preferred: HS diploma or equivalent required; associate or bachelor's degree is a plus.
Preferred: Experience in first-mile, line-haul, LTL, FTL dispatching, or carrier coordination.
Preferred: Familiarity with dispatch or routing platforms (e.g., TMS, DMS, routing software).
Preferred: Prior experience managing or coordinating contracted truck drivers.
Preferred: Basic understanding of freight types, equipment needs, and warehouse dock operations.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
$22-24 hourly 3d ago
Dispatch/Clerical (DSR) - Piscataway
Diakon Logistics 3.9
Dispatcher job in Piscataway, NJ
Company Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company's vision.
Responsibilities and Duties:
Provides administrative support for delivery operation.
Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.
Answers a high volume of calls, screens calls, schedules appointments.
Heavy customer service and dispatching.
Route monitoring and communicating with delivery teams throughout the day.
Determine priorities and multi-tasks.
Maintains historical records by tracking and accurately recording information.
Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.
Skills/Requirements:
Bilingual with Spanish a plus.
Excellent computer skills with experience using Excel and MS Office applications.
Data Entry Skills, Thoroughness, Organization, Attention to Detail
Excellent written and verbal communication skills.
Dependable, with a strong focus on customer service and time management.
High school Diploma or GED required.
Schedule: This location is open 6 days a week. This is an in-office position - no remote or hybrid options available.
Hourly Rate: $16-$18/hour, DOE + bonus potential.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
$16-18 hourly 60d+ ago
Service Dispatcher
Precision Garage Door of North Jersey 4.0
Dispatcher job in Plainsboro, NJ
Job Description
We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers.
Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT.
Customer Service/ Dispatcher Description:
Receive incoming service requests from customers, technicians, or sales representatives.
Efficiently schedule service appointments based on technician availability and geographic location.
Maintain clear and professional communication with customers regarding appointment times and any delays.
Confirm appointments with customers and provide estimated arrival times.
Input data into the dispatching software or system, ensuring data integrity.
Monitor and manage technician availability and workloads.
Handle emergency service calls promptly and effectively, dispatching technicians as needed.
Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions.
Scheduling door estimates
Why Precision Overhead Garage?
Don't miss out on this incredible opportunity to kickstart your career with a thriving company.
We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time.
Awesome perks including
:
Bonus opportunities
Paid Training
Company events
Breakfast and snacks.
Growth opportunity and career path
Customer Service/ Dispatcher Requirements:
Bilingual proficiency in English and Spanish is a plus
High school diploma or equivalent.
Previous experience in dispatching or customer service is a plus.
Strong organizational and multitasking skills.
Excellent communication and detailed oriented skills.
Proficiency in using scheduling and dispatching software.
Ability to work well under pressure and adapt to changing priorities.
Knowledge of the garage door industry is a bonus but not required.
Join our team and be a part of our mission to provide exceptional garage door services to our customers!
$36k-44k yearly est. 18d ago
Medical Dispatcher
Instacare EMS
Dispatcher job in New York, NY
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
How much does a dispatcher earn in West Freehold, NJ?
The average dispatcher in West Freehold, NJ earns between $29,000 and $50,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in West Freehold, NJ
$38,000
What are the biggest employers of Dispatchers in West Freehold, NJ?
The biggest employers of Dispatchers in West Freehold, NJ are: